Performance Report Summary of Arrival Performance for the Period March 1, 2014 through March 31, 2014 Published April 4, 2014 1
Abstract This FlightStats monthly On- Hme Performance Report compares the on- Hme arrival performance of scheduled passenger flights operated by the top airlines throughout various regions. The report summarizes the data by carrier and includes a breakdown of on- Hme, late, very late and excessively late arrivals and departures. Also included is the percentage of flights cancelled and diverted. Refer to each category sechon for the flight status coverage of the airlines scheduled flights. Refer to the Appendix for definihon of delay classificahon, cancellahon calculahons, and the airline, and flight selechon criteria. Usage and AQribuHon You are free to re- publish the informahon in this report on your website, blog, or in printed material as long as you provide aqribuhon to FlightStats and a link to www.flightstats.com. Disclaimer Customer acknowledges that all data provided or available through FlightStats is owned either by FlightStats, Inc. or by third- party data providers (the Owners ), and that Customer shall not acquire any ownership or interest whatsoever in such data. FlightStats data is solely for the benefit and purposes of Customer. The informahon contained in FlightStats reports has been compiled from various sources, and the Owners disclaim all responsibility for checking and verifying that the underlying data is 100% accurate. Consequently, the data is provided as is and FlightStats, Inc. provides no warranhes of any type to Customer. FlightStats, Inc. and its data providers are not liable for any consequenhal damages or financial loss caused by any person's reliance on the data. Company InformaHon FlightStats, Inc. 522 SW 5 th Ave Suite 200 Portland, Oregon 97204 USA Tel. +1 (503) 274-0938 Fax: +1 (503) 274-0939 Direct press inquiries to media@flightstats.com Visit the FlightStats website at www.flightstats.com. 2
Major International s Very 11 (SU) Aeroflot 14,304 88.57% 5.85% 2.34% 3.24% 0.71% 0.00% 5 (AB) Air Berlin 14,486 91.12% 5.70% 1.52% 1.66% 0.39% 0.01% 33 (AC) Air Canada 17,120 77.67% 10.05% 4.51% 7.71% 1.11% 0.06% 38 (CA) Air China 31,351 72.41% 11.91% 5.22% 10.44% 1.06% 0.02% 2 (UX) Air Europa 3,985 92.29% 4.47% 1.61% 1.63% 0.08% 0.00% 13 (AF) Air France 22,515 87.06% 7.65% 2.45% 2.85% 1.06% 0.00% 47 (AI) Air India 10,693 60.11% 16.60% 9.16% 14.13% 0.55% 0.00% 16 (NZ) Air New Zealand 5,036 86.16% 8.40% 2.69% 2.75% 0.26% 0.00% 8 (AZ) Alitalia 10,253 89.84% 5.82% 2.12% 2.22% 0.44% 0.00% 24 (AA) American 58,464 81.19% 7.94% 3.54% 7.33% 1.72% 0.00% 18 (NH) ANA 18,312 85.72% 9.30% 2.88% 2.10% 0.32% 0.00% 32 (OZ) Asiana 9,313 78.89% 13.89% 4.30% 2.92% 0.10% 0.00% 4 (OS) Austrian s 5,036 91.82% 5.31% 1.30% 1.56% 0.91% 0.00% 42 (AV) AVIANCA 12,642 67.64% 11.45% 5.67% 15.24% 0.13% 0.00% 22 (BA) British Airways 22,818 82.55% 9.51% 3.44% 4.48% 0.46% 0.01% 36 (CX) Cathay Pacific 8,330 74.24% 11.80% 5.60% 8.21% 0.31% 0.14% 46 (CI) China s 5,363 61.89% 20.43% 8.85% 8.81% 0.13% 0.02% 45 (MU) China Eastern 44,610 65.86% 13.85% 7.48% 12.78% 2.37% 0.03% 41 (CZ) China Southern 47,750 68.51% 12.33% 5.79% 13.21% 2.53% 0.16% 27 (DE) Condor Flugdienst 1,735 80.45% 10.96% 3.46% 5.13% 0.06% 0.00% 21 (DL) Delta 77,152 84.35% 7.45% 3.04% 5.07% 0.21% 0.09% 23 (MS) Egyptair 6,483 81.43% 10.07% 3.97% 4.53% 1.97% 0.00% 43 (LY) El Al 1,828 67.62% 17.32% 7.78% 7.29% 0.16% 0.00% 39 (EK) Emirates 14,213 70.07% 15.16% 7.59% 7.18% 0.28% 0.01% 34 (ET) Ethiopian s 4,357 77.37% 10.04% 5.55% 7.04% 0.83% 0.00% 44 (BR) EVA Airways 4,302 66.51% 16.37% 7.35% 9.77% 0.33% 0.00% 12 (GF) Gulf Air 3,805 88.06% 5.96% 2.22% 3.77% 1.63% 0.00% 9 (IB) Iberia 5,990 89.57% 6.64% 2.19% 1.60% 0.13% 0.00% 17 (JL) Japan s 10,343 86.10% 9.14% 2.53% 2.21% 0.16% 0.02% 30 (9W) Jet Airways 8,043 79.46% 10.39% 4.55% 5.56% 0.32% 0.04% 3 (KL) KLM 10,126 92.11% 4.82% 1.44% 1.63% 0.14% 0.00% 14 (KE) Korean Air Lines 12,247 87.03% 9.10% 2.18% 1.64% 0.17% 0.04% 1 (LH) Lufthansa 31,308 93.09% 4.72% 1.09% 1.09% 1.86% 0.00% 37 (MH) Malaysia s 15,001 73.40% 14.43% 5.41% 6.76% 1.02% 0.00% 40 (PR) Philippine s 2,571 69.73% 12.53% 6.52% 10.82% 2.22% 0.40% 19 (QF) Qantas 12,495 85.60% 8.50% 2.72% 3.15% 1.00% 0.02% 35 (QR) Qatar Airways 8,986 76.76% 11.42% 5.29% 6.53% 0.10% 0.00% 7 (SK) SAS 21,067 89.89% 6.06% 1.91% 2.13% 0.89% 0.00% 15 (SV) Saudi Arabian 13,359 86.49% 7.85% 2.51% 3.15% 0.00% 0.00% 6 (SQ) Singapore s 7,238 89.96% 5.95% 1.55% 2.53% 1.09% 0.01% 10 (LX) SWISS 10,215 89.10% 7.58% 1.88% 1.43% 0.64% 0.01% 29 (JJ) TAM 21,850 79.53% 11.08% 4.37% 5.01% 0.89% 0.00% 26 (TP) TAP - Air Portugal 5,743 80.54% 10.01% 4.36% 5.09% 0.50% 0.00% 20 (TG) Thai Airways 7,947 85.47% 10.14% 2.59% 1.79% 1.85% 0.00% 31 (UN) Transaero 4,726 79.37% 9.79% 4.22% 6.63% 1.65% 0.00% 25 (TK) Turkish s 24,136 81.06% 12.37% 3.64% 2.93% 0.60% 0.00% 28 (UA) United 57,193 79.92% 8.16% 3.97% 7.73% 1.09% 0.22% Aggregate 766,840 79.54% 9.45% 3.89% 6.09% 0.99% 0.04% 3
North American s Very 20 (AC) Air Canada 17,120 77.67% 10.05% 4.51% 7.71% 1.11% 0.06% 24 (ZX) Air Georgian 3,117 76.37% 7.77% 4.53% 11.12% 7.12% 0.21% 31 (ZW) Air Wisconsin 15,261 71.87% 9.09% 4.76% 14.18% 6.73% 0.10% 11 (FL) Airtran 10,573 82.51% 8.31% 3.57% 5.61% 1.37% 0.00% 3 (AS) Alaska 14,104 88.03% 5.40% 2.17% 4.24% 1.05% 0.16% 13 (AA) American 58,464 81.19% 7.94% 3.54% 7.33% 1.72% 0.00% 23 (MQ) American Eagle 37,455 76.60% 9.53% 4.69% 9.18% 4.34% 0.00% 19 (9K) Cape Air 15,317 78.09% 11.83% 4.48% 5.52% 6.84% 0.08% 32 (RP) Chautauqua 10,577 71.04% 10.38% 4.75% 13.74% 3.98% 0.10% 9 (CP) Compass 5,676 82.76% 6.86% 3.54% 6.84% 1.87% 0.00% 5 (DL) Delta 77,152 84.35% 7.45% 3.04% 5.07% 0.21% 0.09% 26 (EV) ExpressJet 68,521 75.00% 8.31% 4.60% 11.95% 4.99% 0.15% 25 (F9) Frontier 6,722 76.04% 9.59% 5.21% 9.03% 0.15% 0.12% 29 (G7) GoJet 7,053 72.41% 9.05% 4.46% 13.91% 3.66% 0.18% 1 (HA) Hawaiian 6,512 91.21% 5.41% 1.61% 1.75% 0.08% 0.02% 2 (QX) Horizon 11,480 89.20% 5.25% 2.10% 3.21% 3.14% 0.24% 10 (QK) Jazz 21,312 82.72% 8.15% 3.45% 5.60% 1.89% 0.08% 18 (B6) Jetblue 24,915 78.57% 8.91% 4.26% 8.25% 1.91% 0.02% 6 (YV) Mesa 12,174 83.40% 6.36% 2.95% 7.22% 3.33% 0.07% 21 (PDT) Piedmont 8,781 76.92% 8.28% 4.75% 9.93% 7.07% 0.11% 8 (9E) Pinnacle 24,466 82.87% 6.52% 3.27% 7.26% 3.07% 0.08% 17 (JIA) PSA 10,304 79.46% 8.62% 4.22% 7.64% 6.37% 0.06% 27 (YX) Republic 18,767 74.37% 9.30% 4.78% 11.41% 5.09% 0.14% 14 (S5) Shuttle America 9,281 80.55% 7.70% 3.72% 7.97% 4.71% 0.06% 7 (RS) Sky Regional 3,406 83.03% 6.69% 3.41% 6.84% 3.44% 0.03% 15 (OO) SkyWest 54,043 79.98% 7.72% 3.69% 8.37% 2.14% 0.24% 28 (WN) Southwest 99,051 73.70% 12.35% 5.84% 8.00% 1.10% 0.11% 30 (AX) Tans States s 5,417 72.27% 8.05% 4.73% 14.81% 6.26% 0.14% 16 (UA) United 57,193 79.92% 8.16% 3.97% 7.73% 1.09% 0.22% 12 (US) US Airways 39,851 82.37% 8.05% 3.50% 6.05% 1.77% 0.02% 4 (VX) Virgin America 4,677 86.54% 4.94% 2.42% 5.89% 0.86% 0.22% 22 (WS) Westjet 15,532 76.86% 11.31% 4.91% 6.86% 1.55% 0.06% Aggregate 774,274 77.18% 8.50% 4.00% 7.74% 2.48% 0.10% 4
European s Very 7 (A3) Aegean s 3,622 93.39% 5.47% 0.55% 0.58% 0.11% 0.00% 29 (RE) Aer Arann Express 2,001 86.83% 6.48% 1.84% 4.80% 2.10% 0.05% 30 (EI) Aer Lingus 5,299 86.73% 7.58% 2.34% 3.33% 0.85% 0.02% 27 (SU) Aeroflot 14,304 88.57% 5.85% 2.34% 3.24% 0.71% 0.00% 20 (AB) Air Berlin 14,486 91.12% 5.70% 1.52% 1.66% 0.39% 0.01% 14 (UX) Air Europa 3,985 92.29% 4.47% 1.61% 1.63% 0.08% 0.00% 28 (AF) Air France 22,515 87.06% 7.65% 2.45% 2.85% 1.06% 0.00% 33 (YW) Air Nostrum 5,519 85.82% 8.94% 2.68% 2.55% 0.71% 0.00% 5 (CT) Air One CityLiner 2,779 94.16% 3.12% 0.83% 1.85% 0.72% 0.04% 9 (BT) airbaltic 3,063 93.05% 4.87% 1.06% 1.03% 1.40% 0.00% 23 (AZ) Alitalia 10,253 89.84% 5.82% 2.12% 2.22% 0.44% 0.00% 16 (OS) Austrian s 5,036 91.82% 5.31% 1.30% 1.56% 0.91% 0.00% 34 (CJ) BA CityFlyer 1,888 85.81% 4.13% 2.61% 7.23% 2.60% 0.22% 36 (BA) British Airways 22,818 82.55% 9.51% 3.44% 4.48% 0.46% 0.01% 31 (SN) Brussels s 4,677 86.30% 7.98% 2.56% 3.16% 0.56% 0.00% 39 (DE) Condor Flugdienst 1,735 80.45% 10.96% 3.46% 5.13% 0.06% 0.00% 17 (OU) Croatia s 1,649 91.73% 5.11% 1.28% 1.88% 0.24% 0.00% 4 (K2) EuroLot 1,059 94.88% 2.37% 1.33% 1.42% 0.47% 0.00% 12 (EW) Eurowings 2,596 92.62% 4.23% 1.24% 1.86% 0.81% 0.04% 19 (AY) Finnair 3,627 91.30% 5.50% 1.50% 1.69% 0.77% 0.00% 24 (IB) Iberia 5,990 89.57% 6.64% 2.19% 1.60% 0.13% 0.00% 1 (I2) Iberia Express 2,008 96.16% 2.99% 0.50% 0.35% 0.10% 0.00% 15 (KL) KLM 10,126 92.11% 4.82% 1.44% 1.63% 0.14% 0.00% 3 (WA) KLM Cityhopper 6,992 95.52% 2.76% 0.73% 0.99% 0.36% 0.00% 6 (LO) LOT - Polish s 3,971 94.08% 3.47% 0.96% 1.49% 0.50% 0.00% 8 (LH) Lufthansa 31,308 93.09% 4.72% 1.09% 1.09% 1.86% 0.00% 2 (CL) Lufthansa Cityline 11,278 95.55% 2.92% 0.78% 0.75% 0.99% 0.00% 21 (ZN) NAYSA 2,170 90.20% 5.80% 1.72% 2.27% 0.74% 0.00% 11 (HG) Niki 1,530 92.80% 5.44% 0.98% 0.79% 0.20% 0.00% 32 (DY) Norwegian Air Shuttle 12,904 86.00% 8.18% 2.93% 2.89% 0.26% 0.00% 13 (OA) Olympic Air 1,978 92.51% 4.21% 0.87% 2.41% 1.52% 0.00% 10 (FV) Rossiya 3,134 92.85% 4.04% 1.35% 1.76% 0.51% 0.00% 18 (S7) S7 s 5,225 91.56% 4.24% 1.34% 2.86% 1.53% 0.00% 22 (SK) SAS 21,067 89.89% 6.06% 1.91% 2.13% 0.89% 0.00% 25 (LX) SWISS 10,215 89.10% 7.58% 1.88% 1.43% 0.64% 0.01% 38 (TP) TAP - Air Portugal 5,743 80.54% 10.01% 4.36% 5.09% 0.50% 0.00% 5
European s (continued) Very 41 (TOM) Thomson Airways 1,008 75.45% 10.48% 5.69% 8.28% 0.60% 0.10% 40 (UN) Transaero 4,726 79.37% 9.79% 4.22% 6.63% 1.65% 0.00% 42 (U6) Ural s 2,261 69.03% 12.21% 5.88% 12.88% 1.46% 0.00% 37 (UT) UTair Aviation 4,671 81.40% 10.74% 3.53% 4.33% 0.56% 0.00% 26 (VY) Vueling s 8,431 88.87% 7.13% 2.13% 1.82% 0.36% 0.05% 35 (WF) Widerøe's 10,757 85.16% 6.87% 3.23% 4.74% 2.28% 0.00% Aggregate 300,404 88.18% 6.34% 2.07% 2.55% 0.85% 0.01% 6
Asia-Pacific s Very 6 (BX) Air Busan 2,014 89.12% 5.39% 1.70% 3.79% 0.50% 0.00% 31 (CA) Air China 31,351 72.41% 11.91% 5.22% 10.44% 1.06% 0.02% 45 (AI) Air India 10,693 60.11% 16.60% 9.16% 14.13% 0.55% 0.00% 4 (RLK) Air Nelson 5,178 89.53% 6.89% 2.34% 1.25% 0.77% 0.00% 13 (NZ) Air New Zealand 5,036 86.16% 8.40% 2.69% 2.75% 0.26% 0.00% 25 (AK) Airasia 12,293 79.72% 10.82% 4.87% 4.59% 1.54% 0.00% 24 (D7) AirAsia X 1,072 79.85% 12.32% 4.01% 3.82% 2.33% 0.00% 15 (NH) ANA 18,312 85.72% 9.30% 2.88% 2.10% 0.32% 0.00% 9 (EH) ANA Wings 7,305 88.17% 7.93% 2.22% 1.68% 1.38% 0.00% 27 (OZ) Asiana 9,313 78.89% 13.89% 4.30% 2.92% 0.10% 0.00% 10 (PG) Bangkok Airways 4,936 87.77% 7.36% 1.77% 3.11% 0.30% 0.00% 41 (JD) Beijing Capital 3,476 62.46% 15.42% 8.16% 13.85% 0.92% 0.12% 29 (CX) Cathay Pacific 8,330 74.24% 11.80% 5.60% 8.21% 0.31% 0.14% 42 (CI) China s 5,363 61.89% 20.43% 8.85% 8.81% 0.13% 0.02% 38 (MU) China Eastern 44,610 65.86% 13.85% 7.48% 12.78% 2.37% 0.03% 34 (CZ) China Southern 47,750 68.51% 12.33% 5.79% 13.21% 2.53% 0.16% 51 (KN) China United 3,928 44.51% 16.55% 11.22% 27.58% 4.94% 0.13% 2 (EAG) Eagle Airways 3,021 92.82% 4.86% 1.25% 1.08% 1.82% 0.00% 37 (QFA) Eastern Australia s 2,718 65.98% 16.69% 7.07% 10.25% 1.69% 0.00% 35 (BR) EVA Airways 4,302 66.51% 16.37% 7.35% 9.77% 0.33% 0.00% 46 (HU) Hainan s 15,044 58.10% 18.19% 8.37% 15.17% 0.95% 0.17% 43 (KA) Hong Kong Dragon 4,522 60.49% 15.75% 7.69% 16.04% 1.99% 0.02% 18 (6E) IndiGo 14,208 84.97% 8.51% 2.93% 3.59% 0.04% 0.00% 33 (QZ) Indonesia AirAsia 4,947 69.64% 13.90% 7.75% 8.71% 2.73% 0.00% 8 (XM1) J-Air 4,923 88.72% 8.02% 1.82% 1.30% 1.71% 0.14% 12 (JC) JAL Express 6,302 86.27% 9.49% 2.67% 1.58% 0.63% 0.00% 1 (3X) Japan Air Commuter 4,750 92.84% 4.24% 1.16% 1.74% 1.79% 0.02% 14 (JL) Japan s 10,343 86.10% 9.14% 2.53% 2.21% 0.16% 0.02% 19 (NU) Japan Transocean 2,236 84.09% 10.98% 2.69% 2.24% 0.18% 0.00% 26 (9W) Jet Airways 8,043 79.46% 10.39% 4.55% 5.56% 0.32% 0.04% 23 (JQ) Jetstar Airways 8,915 81.35% 9.02% 4.32% 5.31% 1.05% 0.00% 11 (KE) Korean Air Lines 12,247 87.03% 9.10% 2.18% 1.64% 0.17% 0.04% 30 (MH) Malaysia s 15,001 73.40% 14.43% 5.41% 6.76% 1.02% 0.00% 5 (NZM) Mount Cook s 3,059 89.34% 6.80% 2.02% 1.84% 4.28% 0.00% 39 (BK) Okay Airways 2,441 63.96% 11.21% 6.75% 18.00% 1.68% 0.08% 39 (BK) Okay Airways 2,409 64.47% 11.56% 7.37% 16.51% 0.91% 0.08% 32 (PR) Philippine s 2,571 69.73% 12.53% 6.52% 10.82% 2.22% 0.40% 16 (QF) Qantas 12,495 85.60% 8.50% 2.72% 3.15% 1.00% 0.02% 48 (SC) Shandong s 10,675 49.58% 18.55% 10.81% 20.88% 1.32% 0.18% 47 (FM) Shanghai s 7,044 56.48% 15.99% 9.69% 17.80% 2.14% 0.04% 49 (ZH) Shenzhen 13,738 49.14% 18.72% 9.23% 22.49% 2.66% 0.41% 44 (3U) Sichuan 10,517 60.14% 14.69% 7.78% 17.20% 0.23% 0.20% 7
Asia-Pacific s (Continued) Very 3 (SQ) Singapore s 7,238 89.96% 5.95% 1.55% 2.53% 1.09% 0.01% 36 (BC) Skymark s 3,910 66.24% 22.01% 7.11% 4.64% 0.31% 0.00% 28 (SSQ) Sunstate s 4,079 78.47% 10.25% 4.06% 7.22% 2.18% 0.00% 7 (FD) Thai AirAsia 7,155 88.80% 5.99% 2.35% 2.86% 1.79% 0.00% 17 (TG) Thai Airways 7,947 85.47% 10.14% 2.59% 1.79% 1.85% 0.00% 40 (GS) Tianjin s 10,133 64.44% 15.79% 7.02% 12.63% 1.86% 0.12% 21 (XR) Virgin Australia 2,424 82.99% 7.92% 2.81% 6.28% 1.53% 0.00% 22 (DJ) Virgin Australia 884 82.82% 7.51% 3.98% 5.69% 0.57% 0.00% 20 (VA) Virgin Australia Int'l 10,982 83.35% 8.21% 3.64% 4.79% 1.21% 0.00% 50 (MF) Xiamen 13,831 48.10% 17.37% 9.97% 24.48% 1.25% 0.07% Aggregate 473,573 71.77% 12.13% 5.43% 9.26% 1.35% 0.06% 8
Latin American s Very 6 (P5) Aero Republica 2,830 89.50% 5.99% 1.95% 2.55% 0.35% 0.00% 15 (AR) Aerolineas Argentinas 4,648 77.12% 9.69% 4.54% 8.63% 2.78% 0.02% 14 (5D) Aeroméxico Connect 11,510 77.51% 8.90% 4.68% 8.89% 1.73% 0.02% 16 (AV) AVIANCA 12,642 67.64% 11.45% 5.67% 15.24% 0.13% 0.00% 12 (O6) Avianca Brazil 4,017 80.82% 9.98% 3.99% 5.21% 0.70% 0.00% 10 (LR) Avianca Costa Rica 1,045 84.78% 9.28% 2.87% 3.06% 0.00% 0.00% 7 (AD) Azul 13,676 87.75% 6.46% 2.16% 3.63% 1.66% 0.00% 3 (CM) Copa s 7,182 93.70% 4.07% 0.84% 1.39% 0.06% 0.00% 11 (LA) LAN 3,943 82.68% 8.48% 3.72% 5.12% 0.43% 0.00% 2 (4M) Lan Argentina 1,445 99.71% 0.15% 0.00% 0.15% 5.54% 0.00% 5 (4C) LAN Colombia 2,872 92.27% 2.22% 1.31% 4.20% 1.32% 0.00% 1 (LU) LAN Express 2,425 99.96% 0.04% 0.00% 0.00% 0.00% 0.00% 4 (LP) Lan Peru 4,238 93.67% 2.13% 1.35% 2.86% 0.07% 0.00% 8 (TA) Taca 4,770 85.95% 7.72% 3.19% 3.15% 0.04% 0.00% 13 (JJ) TAM 21,850 79.53% 11.08% 4.37% 5.01% 0.89% 0.00% 9 (G3) VRG Linhas Aereas 19,771 84.91% 9.20% 2.95% 2.94% 0.99% 0.00% Aggregate 118,864 82.03% 8.22% 3.33% 5.45% 0.96% 0.00% 9
Middle East and Africa s Very 4 (MS) Egyptair 6,483 81.43% 10.07% 3.97% 4.53% 1.97% 0.00% 10 (LY) El Al 1,828 67.62% 17.32% 7.78% 7.29% 0.16% 0.00% 9 (EK) Emirates 14,213 70.07% 15.16% 7.59% 7.18% 0.28% 0.01% 6 (ET) Ethiopian s 4,357 77.37% 10.04% 5.55% 7.04% 0.83% 0.00% 1 (GF) Gulf Air 3,805 88.06% 5.96% 2.22% 3.77% 1.63% 0.00% 7 (QR) Qatar Airways 8,986 76.76% 11.42% 5.29% 6.53% 0.10% 0.00% 8 (RJ) Royal Jordanian 3,027 72.59% 12.45% 6.28% 8.68% 1.06% 0.00% 2 (SV) Saudi Arabian 13,359 86.49% 7.85% 2.51% 3.15% 0.00% 0.00% 3 (SA) South African 4,157 85.34% 8.04% 3.04% 3.57% 0.38% 0.00% 11 (TU) Tunisair 1,724 34.46% 22.08% 13.43% 30.02% 0.70% 0.00% 5 (TK) Turkish s 24,136 81.06% 12.37% 3.64% 2.93% 0.60% 0.00% Aggregate 86,075 78.03% 11.49% 4.67% 5.24% 0.56% 0.00% 10
Top 10 Lists Major InternaHonal s On- Time 1 (LH) Lufthansa 93.09% 2 (UX) Air Europa 92.29% 3 (KL) KLM 92.11% 4 (OS) Austrian s 91.82% 5 (AB) Air Berlin 91.12% 6 (SQ) Singapore s 89.96% 7 (SK) SAS 89.89% 8 (AZ) Alitalia 89.84% 9 (IB) Iberia 89.57% 10 (LX) SWISS 89.10% North American s On- Time 1 (HA) Hawaiian 91.21% 2 (QX) Horizon 89.20% 3 (AS) Alaska 88.03% 4 (VX) Virgin America 86.54% 5 (DL) Delta 84.35% 6 (YV) Mesa 83.40% 7 (RS) Sky Regional 83.03% 8 (9E) Pinnacle 82.87% 9 (CP) Compass 82.76% 10 (QK) Jazz 82.72% European s On- Time 1 (I2) Iberia Express 96.16% 2 (CL) Lufthansa Cityline 95.55% 3 (WA) KLM Cityhopper 95.52% 4 (K2) EuroLot 94.88% 5 (CT) Air One CityLiner 94.16% 6 (LO) LOT - Polish s 94.08% 7 (A3) Aegean s 93.39% 8 (LH) Lufthansa 93.09% 9 (BT) airbaltic 93.05% 10 (FV) Rossiya 92.85% Asia- Pacific s On- Time 1 (3X) Japan Air Commuter 92.84% 2 (EAG) Eagle Airways 92.82% 3 (SQ) Singapore s 89.96% 4 (RLK) Air Nelson 89.53% 5 (NZM) Mount Cook s 89.34% 6 (BX) Air Busan 89.12% 7 (FD) Thai AirAsia 88.80% 8 (XM1) J-Air 88.72% 9 (EH) ANA Wings 88.17% 10 (PG) Bangkok Airways 87.77% LaHn American s On- Time 1 (LU) LAN Express 99.96% 2 (4M) Lan Argentina 99.71% 3 (CM) Copa s 93.70% 4 (LP) Lan Peru 93.67% 5 (4C) LAN Colombia 92.27% 6 (P5) Aero Republica 89.50% 7 (AD) Azul 87.75% 8 (TA) Taca 85.95% 9 (G3) VRG Linhas Aereas 84.91% 10 (LR) Avianca Costa Rica 84.78% Middle East & Africa s On- Time 1 (GF) Gulf Air 88.06% 2 (SV) Saudi Arabian 86.49% 3 (SA) South African 85.34% 4 (MS) Egyptair 81.43% 5 (TK) Turkish s 81.06% 6 (ET) Ethiopian s 77.37% 7 (QR) Qatar Airways 76.76% 8 (RJ) Royal Jordanian 72.59% 9 (EK) Emirates 70.07% 10 (LY) El Al 67.62% 11
Appendix DefiniHons of Delays The following terms are used to describe and categorize the magnitude of flight delays: On- 6me A flight is considered on- Hme if it arrives or departs at the gate less than 15 minutes aker the scheduled gate Hme. A flight is classified as late if it arrives or departs at the gate delayed from 15 to 29 minutes aker scheduled gate Hme. Very Very late includes flights that arrive or depart at the gate from 30 to 44 minutes aker the scheduled gate Hme. includes flights that arrive or depart at the gate 45 minutes or more aker the scheduled gate Hme., CancellaHons, and Flight CompleHons size data is a count of the number of flights for which FlightStats was able to capture gate departure, arrival or cancellahon data. On- 6me & Delay Calcula6ons The calculahon of on- Hme and delayed flight percentages include only those flights that were completed and for which FlightStats was able to collect final status (represented by ). flights are not included in the delay calculahons by subtrachng the number of cancellahons from before calculahng on- Hme percentage. Cancella6on For the purposes of calculahng cancelahon percentages the number of cancelled flights is divided by the. Carrier SelecHon Criteria Carrier flight performance is assessed only for airlines where FlightStats can accurately determine the flight status gate data on a significant percentage of the scheduled passenger flights (no charter or unscheduled passenger flights, or cargo flights are considered). Typically 80% coverage is needed to for a carrier to be included in the analysis with coverage oken in the upper 90% range. 12