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earned value management in control of big productions an eyeon white paper october 2013 1

contents 4 ly escalation 5 linking and cost control 6 cost forecasting 6 implementation towards effective project & control 6 improvement approach 7 summary 10 about 11 2 an eyeon white paper 3

Projects like the (re-)construction of the A2 highway between Amsterdam and s-hertogenbosch, the building of a frigate or the installation of a new conveyor belt system at Schiphol airport require dedicated solutions. These projects have a common challenge and can be characterized by a lot size of one, a large number of activities with many interdependencies, multisite building strategies and the frequent use of subcontractors. These kind of projects require Value Management and Milestone Based Planning. Value Management is a project management technique to measure project performance in an objective manner. EVM combines measurements of scope, schedule and costs in a single integrated system. delay finish Value Management is based on monitoring value, value and costs of a project, where; value is the value of a project that should have been accomplished at a certain moment in. value of a project is based on the project and is the sum of the planned values of all project activities, where for each activity the planned value = % progress for an activity at a certain moment in multiplied by the budget for that activity. value is the value of a project actually completed to date. value is based on the progress you make on a project and is the sum of the earned values of all project activities, where for each activity the earned value = % progress for an activity multiplied by the budget for that activity. costs is the actual costs incurred for a project to create earned value and is the sum of the actual costs of all project activities to date. Value Management is to be applied to the entire scope of a project. Example A: Activity A WK 1 WK 2 WK 3 WK 4 WK 5 Budget = 10.000 costs = 8.000 % complete = 45% value: Activity A has a budget of 10.000 and has a planned % progress of 60% (3 out of 5 weeks). 60% x 10.000 = 6.000. value: Activity A has a % complete of 45%. 45% x 10.000 = 4.500. costs: All costs booked on activity A, in this example 8.000. By analysing the differences between value (PV), value (EV) and costs (AC) it can be determined whether a project is going as planned concerning schedule and costs. EVM presents these differences as the Cost Performance Indicator and the Schedule Performance Indicator, where; CPI = Cost Performance Indicator = value / costs. CPI indicates the efficiency of a project taking into account the project budget. CPI focuses on the cost aspect of a project. - CPI < 1 -> Project is over budget. - CPI = 1 -> Project is on budget. - CPI > 1 -> Project is under budget. SPI = Schedule Performance Indicator = value / value. SPI indicates to what extend the project is following the. SPI focuses on the schedule aspect of a project. - SPI < 1 -> Project is running late. - SPI = 1 -> Project is on schedule. - SPI > 1 -> Project is ahead of schedule. Looking at example A, the following indicators can be calculated. CPI = EV / AC = 4.500 / 8.000 = 0,56. Activity A currently is over budget. SPI = EV / PV = 4.500 / 6.000 = 0,75. Activity A currently is running late. Example B: Sub project X Activity A Activity B Activity C Activity D Activity E Activity F WK 1 WK 2 WK 3 WK 4 WK 5 WK 6 WK 7 WK 8 Sub project X Example A is based on only one activity. Normally, a (sub) project exists out of several, somes thousands, activities. The illustration above shows how EVM parameters are calculated. Sub project X includes six activities. By adding up the EVM parameters of the activities the EVM parameters of a (sub) project can be calculated. value: Sum of planned values of activities = 16.333 value: Sum of earned values of activities = 13.500 costs: Sum of actual costs of activities = 16.000 CPI = EV / AC = 13.500 / 16.000 = 0,84. Sub project X is over budget. SPI = EV / PV = 13.500 / 16.333 = 0,83. Sub project X is running late. Budget PV % Complete EV AC 10.000 6.000 10.000 14.000 10.000 6.000 6.000 3.333 5.000 2.000 0 0 45 % 50 % 60 % 0 % 0 % 0 % 4.500 3.000 6.000 0 0 0 8.000 2.500 5.500 56.000 16.333 24 % 13.500 16.000 ly escalation EVM enables to escalate quickly in case of schedule and / or budget overruns. This is one of the main advantages of EVM to control complex projects. For large complex projects, the real possibilities to take action in case of these overruns lie in the early hours of the project. Costs of taking action will increase significantly the further within the project life cycle. EVM parameters signal problems when they can still be dealt with. Possibility to take action Project life cycle 0 0 0 + Costs of taking action 4 an eyeon white paper 5

linking and cost control cost forecasting By linking and cost control budgets it is possible to make better usage of information for indicating whether the project is on budget. With this link EVM links directly to cost control. Both planned value and earned value are based on cost control budgets resulting in a correct analysis whether a project progresses as budgeted. EAC finish From only taking into account planned and actual costs to also taking into account your earned progress. finish Forecast actual Forecast earned 1. Planning as action list No real 2. Planning correct in For driving and linking processes 3. Milestones integrated in Timely escalation on critical activities 4. and EVM prerequisites maintained in Planning and cost control are Cost control without Value. Efficiency? Inefficiency finish The EVM parameters can also be used in the forecasting process. Using the CPI and SPI information you can calculate an Estimate At Complete (EAC). This is an estimate for the total costs of the project when it is finished. This can be done using a variety of formulas, for example; EAC1 = Budget At Completion (BAC) / CPI. EAC2 = BAC / CPI / SPI. EAC3 = AC + (BAC EV). What method is most reliable differs per organization and type of project. Analysis of historical data of previous projects can help to determine the appropriate EAC calculation method and the (sub) project level to apply the calculation to. implementation towards effective project & control EyeOn has expert kledge and a proven track record in maturing the Project Planning & Control process, including the selection and application of the appropriate project tools. EyeOn can assess a Project Planning & Control process against best practice. Considering the maturity of the Project Planning & Control process, EyeOn recognizes four maturity levels as illustrated on the next page. improvement approach Determination of the maturity level applicable teaches where to start the improvement trajectory. Consequently, the necessary steps can be taken towards effective Project Planning & Control. Step 1: From Planning as action list to Planning correct in 1. Planning as action list 2. Planning correct in No real For driving and linking processes The first step is to make sure the is both complete and correct in. A complete includes all work to be done for finishing a project, including; The entire scope of the project over. Subcontractors. Contingencies. Benefits to be achieved Project can be used to drive the different processes. Delays and changes in the schedule become visible and can be dealt with. Planning layouts to support the execution of the project activities. A smooth transition between the different processes. finish At the start of a project the project has to be a realistic representation of the work to be done. Also, the correct relationships between activities have to be created so the effect of shifting activities on other activities can be calculated automatically. A progress update cycle has to be available to keep the up-to-data, this cycle has to include; 3. Milestones Correct integrated frequency. in 4. and EVM prerequisites maintained in Timely Correct escalation % on complete critical information. activities start and finish information. Planning and cost control are A meeting and reporting structure has to be in place to report the project status based on the project. Cost control with Value. When analysing the cost performance without taking into account the earned value, the project seems to be efficient. However, by adding the earned value information it becomes clear that the project is inefficient. 6 an eyeon white paper 7

Step 2: From Planning correct in to Milestones integrated in 2. Planning 1. Planning correct as in action list For driving No real and linking processes Benefits to be achieved Early escalation on critical activities. Timely escalation on delays on all levels of the project. Schedule control on all levels of the project. Embedding corrective actions in the business. Forward looking. Focus on making a good plan rather than short term firefighting. finish 3. Milestones 2. Planning integrated correct in in 4. Main 3. milestones Milestones and integrated EVM in For driving and linking processes prerequisites maintained in Timely escalation on critical Timely escalation on critical activities Planning activities and cost control are Step 3: From Milestones integrated in to Main milestones and EVM prerequisites maintained in finish 4. and EVM prerequisites maintained in Planning and cost control are Benefits to be achieved 1:1 link between and cost control - One source of truth. - Forecast information available from. Simple method using 2 performance indicators and milestones to present the status of a project. Timely escalation on inefficiencies on all levels. Embedding of corrective actions in the business. Accurate real- reports and analyses from different perspectives. For each WBS level the EVM parameters can be reported on, therefore the WBS has to match with the reporting structure for a project. The progress update cycle must include; Correct frequency to cost control cycle. Accurate % complete information. hour information. Accompanied with correct meeting and reporting structure. Experience of a customer: The result of the work of EyeOn s is a single, transparent and uniform method set up together with the planners from the Project Department and taking into consideration all stakeholders. The value management and milestone based method is used for all projects and also takes into account multi project information. Extensive training was recently given with EyeOn s help to a core of more than 100 people from all levels of the organization to ensure proper embedding within the organization. Examples of customer EVM charts 18.000 15.000 12.000 9.000 6.000 3.000 0 feb-12 mar-12 apr-12 may-12 jun-12 jul-12 aug-12 sep-12 oct-12 nov-12 Period Possible conclusions / corrective actions: Sub project is inefficient. Focus on improving efficiency. Check budget, possibly adjust budgets. Possible resource problem for other sub projects. Project is on schedule. 18.000 15.000 12.000 dec-12 jan-13 This second step is to make sure the includes milestones that can be used to report on critical activities. These milestones have to provide information for all levels of the project management organisation. That is why three levels of milestones are used; Main Project Milestones = Milestones to control criticalness of entire project. Sub Project Milestones = Milestones to control criticalness of sub projects. Control points = Milestones to control the detailed. Last of all, the project must be prepared for EVM reporting. The project has to include; Process budgets divided to activities. Work Breakdown structure that matches Cost Breakdown Structure. Contingencies in and budget. The WBS is a hierarchical tree structure that forms the basis for the project reporting structure. The WBS has to include 100% of the scope of work defined by the project. 9.000 6.000 3.000 0 feb-12 mar-12 apr-12 may-12 jun-12 jul-12 aug-12 sep-12 oct-12 nov-12 Period Possible conclusions / corrective actions: Project is efficient. Project is behind schedule. Check / change to get back on schedule. Increase capacity. Check budget, possibly adjust budgets. dec-12 jan-13 Milestone Parent WBS - 100 % Child WBS - 40 % Child WBS - 30 % 18.000 15.000 12.000 9.000 Child WBS - 10 % 6.000 3.000 0 Critical paths / activities Child WBS - 60 % feb-12 mar-12 apr-12 may-12 jun-12 jul-12 aug-12 sep-12 oct-12 nov-12 Period dec-12 jan-13 A meeting and reporting structure has to be in place to report the project status based on the project including milestones. Child WBS - 60 % Child WBS - 40 % Child WBS - 60 % Possible conclusions / corrective actions: Project is inefficient. Project is behind schedule. Check / change to get back on schedule. Check budget, possibly adjust budgets. Check quality of Project Team. 8 an eyeon white paper 9

about summary value management and milestone based is an ideal project management method to control large complex projects. EVM links and Cost Control and makes it possible to accurately monitor project status concerning both schedule and costs, including cost forecasting for your project. Together with Milestone Based Planning this method enables to escalate quickly in case of s and project inefficiencies, still making it possible to do something about it. EyeOn has expert kledge and a proven track record in maturing the Project Planning & Control process. EyeOn can assess your Project Planning & Control process, determine the maturity level and setup, and implement an improvement roadmap towards effective & control. contact For additional information on this subject, please contact EyeOn. Paul Husslage Business Consultant +31 6 29 07 23 88 paul.husslage@eyeon.nl Emile van Geel Business Consultant +31 6 51 88 87 96 emile.vangeel@eyeon.nl Freek Aertsen Business Consultant & Partner +31 6 29 07 23 87 freek.aertsen@eyeon.nl about eyeon In striving for success, large companies have to continuously struggle against growing internal complexity. We help our clients manage this complexity by designing, implementing and executing excellent processes as a discriminating factor for this success. In order to achieve this, we develop and share kledge about top level and forecasting, with constantly demonstrable return on investment for our clients. Clients are amongst others: Damen, MSD, NXP, Johnson & Johnson, Philips, ASML, Océ, GlaxoSmithKline, CSM, Heineken and Bavaria. For more information: www.eyeon.nl. 10 an eyeon white paper 11

eyeon 2013 EyeOn bv Croylaan 14 5735 PC Aarle-Rixtel The Netherlands t +31 492 38 88 50 www.eyeon.nl EyeOn België BVBA Drie Eikenstraat 661 2650 Edegem Belgium t +32 38 26 93 46 www.eyeon.eu