Corporate leadership team (CLT) Chief executive officer Laura McGillivray e: lauramcgillivray@norwich. t: 212001 Julie Gibbons t: 212001 Deputy chief executive (operations) Jerry Massey e: jerrymassey@norwich. t: 212225 Jane Ives t: 212226 of business relationship management Anton Bull of customers, communications and culture Nikki Rotsos of strategy, people and democracy Russell O Keefe Chief finance officer (Section 151 Officer) Caroline Ryba e: anthonybull@norwich. t: 212326 e: nikkirotsos@norwich. t: 212211 e: russello keefe@norwich. t: 212908 e: caroline.ryba@cambridgeshire. t: 212022 Management support assistant Debbie Manning (Tuesday to Thursday) t: 212012 Dee Solomon t: 212022
Deputy chief executive Deputy chief executive (operations) Jerry Massey e: jerrymassey@norwich. t: 212001 Jane Ives t: 212226 citywide Adrian Akester housing Tracy John local neighbourhood Bob Cronk city Andy Watt planning service Graham Nelson Waste and recycling Parks and open spaces Play areas and trees Grounds maintenance Street cleaning Public protection Food safety Health and safety Environmental protection Emergency planning Licensing Tenancy, premises management, void management, ASB (ABATE) and tenancy enforcement and continuous service Tenancy support including sheltered housing, Norwich Community Alarm Service (NCAS) CCTV, Family intervention project Income collection, rents, income maximisation and debt advice Home ownership and leaseholder management Housing options, housing advice housing assessments, Private sector leasing, LEAP, and rough sleepers Waste and recycling Parks and open spaces Play areas and trees Grounds maintenance Street cleaning Public protection Food safety Health and safety Environmental protection Emergency planning Licensing Regeneration coordination, funding and project delivery Strategic partnership with the HCA Economic City centre partnership Strategic and private sector housing Asset management of the non-housing building portfolio Transport policy and schemes Highways maintenance and improvement schemes Highway network management On and off street parking provision and enforcement Development management Planning advice Joint core strategy Planning policy and site allocations Monitoring and implementation Listed buildings and conservation areas Landscape and design Tree protection Mapping and graphics CNC building control e: adrianakester@norwich. t: 212331 e: tracyjohn@norwich. t: 212939 e: bobcronk@norwich. t: 212373 e: andywatt@norwich. t: 212691 e: grahamnelson@norwich. t: 212530
Business relationship management of business relationship management Anton Bull e: anthonybull@norwich. t: 212326 Service improvement Jane Allen Relationship Tracy Woods Procurement and contracts Robin Hare LGSS ICT relationship management Service improvement Systems support team Project management LGSS finance, audit, risk and insurance, exchequer relationship management LGSS revenues and benefits relationship management Overview of business relationship including shared, joint ventures etc Procurement Contract management e: janeallen@norwich. t: 212497 e: tracywoods@norwich. t: 212140 e: robinhare@norwich. t: 212412
Customers, communications and culture of customers, communications and culture Nikki Rotsos e: nikkirotsos@norwich. t: 212211 Debbie Manning (Tuesday to Thursday) t: 212012 customer Tina Bailey Communications Richard Balls Tourism Michelle Hurren Leisure and sports and cultural facilities Martine Holden Events and culture Helen Selleck Customer contact team Central mail scanning and indexing and general admin Land searches Civic office Corporate business support LGSS ICT relationship management Service improvement Systems support team Project management Tourism Tourist Information Centre Partnership working with Visit Norwich, Norfolk tourism and others to promote Norwich as a visitor destination Sports Go 4less sport and leisure discount scheme The Norman Centre The Halls Riverside Leisure Centre contract monitoring Cultural Events Open space booking Film enquiries Advice and consultation e: tinabailey@norwich. t: 212759 e: richardballs@norwich. t: 212991 e: michellehurren@norwich. t: 212372 e: martineholden@norwich. t: 212114 e: helenselleck@norwich. t: 212137
Strategy, people and democracy of strategy, people and democracy Russell O Keefe e: russello keefe@norwich. t: 212908 Head of HR and learning Dawn Bradshaw Monitoring officer Pam Cary Policy performance and partnerships Phil Shreeve Environmental strategy Richard Willson Democratic Andy Emms HR business partner support Employee relations Strategic learning and Employee learning and Governance Corporate policy and planning Performance management Equalities Transformation programme Partnerships and commissioning Locality board Scrutiny Environmental policy Carbon management programme Energy efficiency Affordable warmth Commitee support Member support and Elections Freedom of information e: dawnbradshaw@norwich. t: 212434 e: pam.cary@norfolk. t: 01603 222943 e: philshreeve@norwich. t: 212356 e: richardwillson@norwich. t: 212312 e: andyemms@norwich. t: 212459