2016 [Asterisk IP Telephony Solutions] Azim U. Hoque President University IT Forum Bangladesh 1/30/2016
Workshop on Asterisk IP Telephony Solutions Over the existing Wi-Fi, LAN/MAN/WAN/ EPN/VPN, 3G and GSM Technology Solutions For: o o o o o University Campus Commercial Banks & Branches National & Multinational Company ATM Booth IPT Service Provider Concept, Architecture & Designed by: Azim U. Hoque Expert Asterisk IP Telephony System University IT Forum Bangladesh www.universityit.org /UniversityITForum Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 1 9
What is Asterisk? Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide. Asterisk is free and open source. Asterisk is sponsored by Digium. Today, there are more than one million Asterisk-based communications systems in use, in more than 170 countries. Asterisk is used by almost the entire Fortune 1000 list of customers. Most often deployed by system integrators and developers, Asterisk can become the basis for a complete business phone system, or used to enhance or extend an existing system, or to bridge a gap between systems. Discover the Power of Asterisk: Build Voice, Video and Text Applications Easily with Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment. Digium: The Gold Standard in Asterisk Hardware: Digium's Asterisk hardware extends the power of Asterisk to the Public Switched Telephone Network (PSTN) and beyond. Digium is the leading manufacturer of analog and digital interface cards, voice compression modules, redundancy solutions, and IP media gateways for use with the Asterisk open source communications engine. Solutions: Digium has telephony solutions that fit your budget and are tailored to your size and industry. Compare our VoIP phone system features and prices today! IP Phone Systems Unified Communications Mobility Contact Center SIP Trunking VoIP Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 2 9
Workshop Overview: Reduce Communication Costs While Increasing AccessibilityandFreedom to work anytime, anywhere, on any device. With today s diverse workforce, communication solutions must conform to the needs of individuals and organizations, not the other way around. Whether it s desk workers who need to be able to use their phone extension from a board room or sit at a different desk with a different phone every day, to mobile workers who need their work phone extension tied to their cellular phone, or even home-based or remote employees who need a full in-office experience regardless of where they are in the world, users demand the same feature-rich communications experience they have in the office, no matter where they are or what device they are using. In the office, at home, or on the go, IP Telephony mobility solutions help workers in organizations all kinds to be innovative and productive. Objective: In today s high-tech world connectivity to networks is extremely important for organizations to survive. IP Telephony mobility service facility gives PABX users the freedom to attend to office calls irrespective of their geographic location, and independently of their telephony device. Our mobility solution makes it easy for our workforce to communicate on the devices from any location (office, home, hotspots), and on any network (Wi-Fi, 3G/4G, WiMAX, CDMA and GSM Technology), they can access a full suite of mobile unified communications. Mobility extension is a unique function that turns a mobile into IP PABX extension and thus frees the user from the office. This solution is maintenance free and at very low running cost due to its intelligent call routing system. Your IP Telephony system can be utilized to link extensions with smartphones and user can easily contact you using a single number, whether you are inside or outside of the office. If you re traveling internationally, you can use Wi-Fi calling to call back through your IP Telephony Systems. Connect to a Wi-Fi network wherever you are and use Wi-Fi calling to place calls as if you were in the US, Canada, UK etc. You won t be charged international roaming fees or international calling rates. Stay in touch with people back home without having to worry about getting a large cell phone bill after you return from your trip. If your mobile is turned off or is in an area where there is no mobile coverage, and you cannot answer the call, the voice mail system can automatically answer and record the caller's message. Mobility Extension can increase employee mobility and organization's operational efficiency, productivity and enhance service by providing un-hindered access to wireless telephony. Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 3 9
Findings: On the basis of our observation we have found that most of the officials are using smartphones and brings their own mobile or laptop in your office premise. We can utilize their mobile phone as an IP PABX Extension inside the office and outside the office or global. With the help of your strong Wi-Fi, LAN, Branch to Branch Network and GSM technology, we can provide smoother Voice over Wi-Fi calling and Voice Mail services. Initial prototype deployment Initial prototypes and Proof of Concept (POC) deployment is being done by the many corporate office and university campus. Understanding MAC Authentication: Each smartphones and Laptob has wireless network interface card (WNIC) used by a wireless client and has a unique media access control (MAC) address. For security point of view, all smartphone and protabled devices must be registrated in your Authentication and Authorization system. MAC authentication can be used and only method of client authentication and accessing the IP Telephony systems. Advantages of Wi-Fi Calling: Being able to call using a Wi-Fi network has many advantages, including improved reception and saving money. Systems Design & Protocols: UNIX Operating System Soft Switching SS7 signaling transfer points (STPs) H.323 Session Initiation Protocol (SIP) Session Description Protocol (SDP) Secure Real-time Transport Protocol (SRTP) Q.931 protocol IEEE 802.11a/b/g/n ITU Standards Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 4 9
Benefits of Wi-Fi/Cell Architecture Telecommunications costs are lowered without changing employee habits Calls from cell phones are routed to the PBX Higher employee availability Extension rings cell when in Wi-Fi/Cellular Internet range Lower radiation for calls within Wi-Fi range No cellular transmission Improved functionality All PBX features (conference, recordings, etc.) available to cell phone IP-PBX: Greater Access, Lower Costs Place/receive calls via cell/soft phone, no matter where located Auto forward incoming calls to mobile user Capitalize on Wi-Fi access where available to save costs and minimize health hazard Utilize Cellular Internet when Wi-Fi is not available Provide cell/soft phone users with full and direct access to IP-PBX functions Easy to use Project Implementation: No additional cost Who Should Attend Persons/organizations provisioning, and deploying open source PBXs Professionals deploying PBXs in their own organization Pre-Requisite to Attend the Hands-on Workshop No mandatory pre-requisites for attending the training. However, some prior knowledge of TCP/IP and LINUX will be advantageous for the participants to gain the optimum result. Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 5 9
At the end of the workshop, you will be able to: VoIP Overview and IP Network Telephony and Signaling System Install and configure Asterisk IP Telephony System Trunk Configuration (Branch to Branch and Multi Branch) Number Planning Schemes Asterisk Features Call Handling Voice Mail Configuration Asterisk Security Asterisk Systems Administration Integration with o IP Phones o Softphone o SIP Apps o Smart Phones Delivery method: 100% Hands-on Training No PowerPoint presentation Training Materials will be available during the workshop day: www.facebook.com/universityitforum Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 6 9
Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 7 9
Responsible for Participants: 1. Bring Laptop & Smart Phones Responsible for Organizer: 1. Provide WLAN 2. Network Switches 3. SIP Phone 4. Network Connectivity Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 8 9
Times Program Schedule Descriptions 09:00 am 09:30 am Registration 09:30 am -09:35 am Holy Quran 09:35 am 09:40 am Welcome Address by President, UITF 09:40 am 10:10 am Gold Sponsorship Presentation Session-1 10:10 am 10:45 am IPT Network Design overview over the Wi-Fi / LAN/ WAN/EPN/VPN/Internet & GSM Technology 10:45 am 11:00 am Tea & Coffee Break Session -2 11:00 am 01:00 pm IPT Server Installation, Configuration, Commissioning, Deployment, Dial Plan, Call Handling and CDR Session-3 01:00 pm 02:00 pm Proof of Concept (POC), Testing with SIP Phones, Softphones, Smart Phones, Wi-Fi Calling 2:00 pm 03:00 pm Lunch Break & Prayer Session -4 03:00 pm 03:30 pm Gold Sponsorship 2 - Presentation 03:30 pm 04:30 pm Asterisk Server Administration Voice Mail Configuration IPT Server Security Troubleshooting Session -5 04:30 pm 05:00 pm Open Discussion / Q & A Session 6 05:00 an -05:15 pm Certificate Giving Ceremony Session 7 05:15 pm 05:20 pm Vote of Thanks Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 9 9
Prepare the Environment & Necessary Software Requirements for Asterisk IP Telephony Solutions: 1. VMware-workstation-full 2. VirtualBox 3. CentOS-6.5-i386-bin-DVD1 & DVD2 4. Download Asterisk and Library files: 5. Download Zoiper for Laptop 6. Download X-Lite for Laptop: 7. Download Putty.exe file 8. Download FilieZilla Special Notes: a) Download the mentioned software and make a burn a DVD b) Copy CentOS-6.5-i386-bin.iso file into your Hard Disk on Laptop c) Burn a CentOS-6.5-i386 in a DVD d) Bring your Internet Modem (if possible) Note: If Hotel Wi-Fi may not work during the workshop] Conclusion We, University IT Forum is planning to organize 100% Hands-on day-long workshop for Installation Asterisk Server, Configuration, Testing, Commissioning and integration of voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. For any technical assistance (Free of Cost): University IT Forum Bangladesh Help Desk: +8801976 78 46 25 Email: info@universityit.org universityitforum@gmail.com Website: www.universityit.org Facebook: fb.com/universityitforum / UniversityITForum Asterisk IP Telephony Solutions Concept & Designed by: Azim U. Hoque, Asterisk IPT Expert info@universityit.org Helpdesk: 01976784625 10 9