Complete Unstructured Information Management Validated Solutions for Scalable and Secure Content Management Brandon Lackey, WebCenter Business Development
Information Management Why Unstructured Data (Content) Matters? Business Critical & Sizeable Average Fortune 500 company has 150-250 TB of stored data 80-85% of this is unstructured Growing at 60% / year 80% of business is conducted on unstructured data Sources: Enterprise Strategy Group, Booz/Allen/Hamilton Data warehouse Disaster recovery, back-up practices Master data management Unstructured: Not as far along in the information management maturity lifecycle for most organizations. Scattered across repositories, databases, file systems, apps Duplicated content Un-managed
Computerworld Survey of 250 large companies on data management Most companies do not have adequate processes or technologies to manage their unstructured data. 75% said they were concerned that their unstructured data was growing too rapidly. 63% said they did not have adequate systems to manage it.
Trends Today within Organizations Unstructured data consolidation & rationalization Content warehouse Shared services for content management ECM as a backbone: back-ending multiple enterprise applications, custom applications, business processes Capture, organize, version, secure, transform, deliver, and manage lifecycle of unstructured content This requires a scalable, highly performant system that can support frequent and simultaneous access to unstructured content
Enterprises Consolidating and Spending Majority Have 3+ ECM Systems at High Cost 2 ECM Unstructured 3+ ECM 1 ECM Content Systems 85% +$5m $500K- $1m $1m - $5m $250K+ Business on Unstructured 51 percent of all enterprises have three or more ECM systems 20 percent have two ECM systems 29 percent have one ECM system 53 percent of enterprises expected to spend US$250,000+ 15 percent will spend $1 million to $5 million 14 percent will spend US$500,000 to $1 million 7 percent more than $5 million Sources: Collaboration, Search, And Compliance Drive 2010 ECM Investments, Forrester December 8, 2009 Gartner PCC Summit June 2009 (based on Gartner: 2008 BIIM Survey and AIIM: State of the ECM Industry 2009) 2011 Oracle Corporation Proprietary and Confidential
ECM as Infrastructure Trend Toward ECM as Platform Service What's in Store for ECM beyond 2010 Gartner believes that we are now at the stage where enterprises consider ECM as an infrastructure application. Toby Bell, Gartner Gartner PCC Summit, March 2010 The Mega Infrastructure Vendors (IBM, Microsoft, and Oracle) will continue to push ever more heavily into the space with the eventual aim of managing unstructured data just as they currently manage structured data. Few truly believe that they will fail in this endeavor. Alan Pelz-Sharpe, May 2006 CMS Watch/The Real Story Group 2011 Oracle Corporation Proprietary and Confidential
Enterprise Content Management Market Large, Growing Market with Oracle Momentum 2010 Total WW ECM Market US$4.2 billion growing at 10% ECM Magic Quadrant Oracle is a Leader Oracle s ECM revenues grew by an estimated 19.8% Oracle s growth exceeds not only IBM, EMC, and Open Text, but also Microsoft -- Source: IDC Source: IDC and Gartner
Comprehensive Content Management Validated S/W & H/W, Engineered for Performance Oracle Exadata SPARC Supercluster Oracle Exalogic Oracle Optimized Solution for Lifecycle Content Management
WebCenter Content on Exadata Highly Scalable and Secure Management of all your data Tested and certified on Oracle Exadata Works OOTB with Secure Files & Exadata Store content, ECM application data, content metadata and search index in Exadata Strategic Foundation, Immediate Value Pre-integrated with Fusion Middleware Productized integrations with Oracle s Siebel, EBS, PeopleSoft, JDE, Documaker, etc. Foundation for Fusion Applications Market leading technology used for enterprise content management (ECM) 7900+ ECM customers with successful implementations Key Results 179 million docs / day Two Node WebCenter Content Server + Oracle Exadata DB Machine Half Rack Hardware
Southwestern Energy Integrated Information Management on ExaData OVERVIEW Independent Exploration & Production Company Business strategy focused on wisely investing cash flow from underlying oil and gas assets CHALLENGES/OPPORTUNITIES Change how they manage all unstructured information Prior commitment to Oracle EBS and ExaData Deloitte implementing EBS SharePoint for team collaboration. Documentum and LiveLink under consideration for solution DEAL DETAILS Upgraded from ¼ to ½ rack ExaData $9.67M Total Software & Support $1.68 Fusion Middleware: WebCenter (Content & Portal), WebLogic Server, SOA, etc. Partnered with Brainware & Keste SOLUTION Information Management approach to consider unstructured and structured data in architecture WebCenter Capture & Forms Recognition for inbound classification of content Records Management with WebCenter Content WebCenter Portal for surfacing EBS components & content BPM & SES
Nextel International (NII Holdings) Web Sites and Content on Private Cloud OVERVIEW Leading provider of fully integrated mobile communication services for Latin America Fortune 500 company with 9 million subscribers Headquartered in Reston VA CHALLENGES/OPPORTUNITIES Consolidate and transform by investing in best of breed infrastructure and technology across the enterprise Internet, Intranet, Extranet / Middleware / Business Applications / Database / Hardware & Software. Needed a common solution for all web presence/content management Required integration with E-Business Suite, Siebel, SOA & BPM, ATG. DEAL HIGHLIGHTS ULA $36M ($17.4 Tech) Support NII global transformation from a holding company to an operating company Will provide faster TTM, increased ROI, lower risks, and lower costs SOLUTION Leveraging WebCenter and Oracle UCM + adapters, along with SOA, BPM, Database, AIA, Oracle Applications Create a private cloud running on Exadata / Exalogic to streamline operations.
El Paso County Red Stack Exa Solution led by Web Requirements OVERVIEW Diffracted IT environment (MS, IBM, Oracle) CHALLENGES/OPPORTUNITIES Failed WebSphere portal implementation to front end JDE, hundreds of SQL Servers, no BI, difficult reporting process Desired to modernize infrastructure, provide disaster recovery, get portal working with JDE, solve reporting problems, have one throat to choke DEAL DETAILS $2.5 million license $2.5 million services $2.72 million committed maintenance over 5 years 9 months sales cycle SOLUTION Exadata, Business Intelligence / BI for Apps, WebCenter, WebLogic, Identity Management Wanted to enable public to apply for jobs in a public portal HOW WE WON Started with Red Stack Insight Engaged IT leaders for workshops DEMOS! showing custom environment with content in it
Oracle Exalogic Elastic Cloud Fastest Java Performance Application performance improved up to 10x Foundation for Mission Critical Cloud Best for architecture standardization Best for elastic capacity on demand Engineered System Lowest cost to deploy and operate Fastest path to production Validated integration w/ WebCenter Content
SPARC Supercluster Focused on Vertical Application Solutions NEW Officially launching at OOW Much more information available then Initial Solution on Content Management Supporting industry vertical & technology horizontal collateral
Lifecycle Content Machine Gain efficiency by aligning storage with access Integrated Tiered Storage Validated integration of Oracle WebCenter Content with SAM- QFS & SUN Storage Automated storage tiering across disk with tape archiving Significant reduction in CAPEX and OPEX cost of storage Internal: Lifecycle Content Machine - Retriever page Public: http://www.oracle.com/us/solutions/lifecycle-content-mgmt-solution-404096.html 2011 Oracle Corporation Proprietary and Confidential
Tiered SAM Storage Option Gain efficiency by aligning storage with access High Likelihood of access Data Lifecycle Low Just created Long term retention Flash Cost Access Time Capacity Access Disk Capacity Disk Access Tape Capacity Tape Cost Cost Cost Cost Access Time Access Time Access Time Access Time Capacity Capacity Capacity Capacity
Oracle Lifecycle Content Solution Documents Images Web Content Video Emails Users generate content and upload to the system Oracle WebCenter Content Publishing, approval workflows, governance and application integration Oracle Exadata Highly scalable and efficient shared infrastructure for ingesting and hosting structured and unstructured data Oracle Sun SAM Nearline Disk Tape Secure movement of files between tiers with cost-effective access throughout lifecycle
WC Content on ExaData Services Offering 8 Week Implementation Offering from Oracle Consulting Oracle Consulting Experts will provide following services Overview Ø Review current architecture and design Ø Evaluate customers' current Enterprise Application for structuring content leveraging Oracle WebCenter Content Adapter. Ø Recommend content management strategy for Enterprise Applications on Exadata. Ø Identify potential problem areas and provide resolution Ø Find ways to increase productivity among employees, customers, partners and/or suppliers Expected Benefits Ø Built sound platform for execution for future Oracle Red Stack expansion in customer s infrastructure Ø Reduced total cost of ownership due to single vendor solution. Ø Single unified repository for content management. Ø Able to quickly adapt to business needs by making content items available outside source applications. Ø Unmatched performance and scalability by leveraging Exadata. Ø Improved customer relationships Ø Simplified infrastructure, development/management ease Ø Improved Oracle Products/Consulting experience Scope of the Offering Ø Develop Oracle WebCenter Content solution strategy Ø Consolidate unstructured data of Enterprise Application on Exadata by providing following services Ø Design 4-6 custom profiles/screens with 6-10 custom metadata field. Ø Design integrated content security solution for Enterprise Application and Oracle WebCenter Content on Exadata. Ø Configure Oracle WebCenter Content to ingest content from external applications like Oracle Document Capture, Image and Process Management etc How is Oracle Consulting Different Ø The Oracle Consulting team is focused exclusively on Oracle Technologies Ø Oracle Consulting has access to product developers who can quickly help resolve complex issues like no one else can Ø Oracle have experts that others turn to for leading practices in Oracle software implementations Ø Oracle Consultant know how to best optimize your investment in Oracle products and can provide your business with tightly integrated, comprehensive, superior services throughout your ownership experience
Leading Questions Have you considered unstructured content as part of your information lifecycle management plans? How many unstructured content repositories are you currently supporting? What do you think is the cost of maintaining disparate systems in terms of maintenance, training, consulting, hardware, and so on? How much time is spent trying to find content/documents? How much time is spent recreating content/documents? How confident are you that you are always looking at the latest information? How much paper content do you store/manage? How much do you spend annually to store and manage it? Are there compliance needs for auditing, managing, or e-discovery that are not being fulfilled with existing systems? 2011 Oracle Corporation Proprietary and Confidential
Call to Action 1. Start with customers with recent Exadata purchase or current consideration Unstructured Information Management on ExaData 2. Conduct an inventory with customer to see how many content management systems they have in-house 3. Coordinate with Tech & Apps rep in these accounts to see if positioning WebCenter Content makes sense given status of current deals. 4. Assist in the process of understanding the cost of managing and maintaining these disparate ECM systems leveraging our ECM ROI tools 5. Position WebCenter Content 11g for unstructured content consolidation and complete ILM on Exadata with Demos, Collateral, ROI 6. Bring in the resources you need to close the deal (SC, Exec, BD, ESG) 2011 Oracle Corporation Proprietary and Confidential