COMPANY PROFILE
1.1. Introduction AKO Catering Services is a Limited company by Shares, incorporated under the Companies Act, Cap 212. AKO Catering is wholly owned by Native Tanzanians and managed by Competent and by Multi talented Professionals. AKO is a Tanzania's leader in Catering, Integrated Facilities Management, Remote Supply Chain Management and other remote strategic solutions. We provide a complete camp and garrison solutions in rural or remote locations with specialization in life support services and construction. Our main focus sectors are mining, government organizations, business & industry, oil & gas, education, remote military garrisons and construction. Our local extensive network backed by our international strategic support partners makes AKO the most competitive local service provider of choice with a Global reach. It is the Expertise, Safety, Efficiency, Innovation, Relationship and creative customer solutions that has supported our rapid, consistent and steady growth over the years. 1.2. Contact Details: General Correspondence : Technical and Operational Correspondence: --------------------------------------------------------------------------------------------------------------------------------------------------------------------Mr. Sylvestry.F. Koka : Director &Executive Chairman. Happiness Kategile : Director of Corporate Affairs Mobile: + 255 754322866 Email: sfkoka@sfgroup.co.tz Mobile: + 255 757827181 Email: hkategile@sfgroup,co.tz 2 Urafiki, Are Ubungo P O Box 63314 Dar es salaam - www.akogroup.co.tz
1.0. Introduction Continued For over 24 years the company has strived and successfully achieved a tremendous growth in revenue and size. Currently AKO has got a capacity for catering up to 10,000 people in one seating and currently provides over 75,000 meals per day, professionally entrusted in offering Catering Solutions, Managing Facilities and Camps with Restaurants, Bars, Laundry, House Keeping, Supermarkets, Logistics handling and Waste Management services. Our expertise is unrivaled in supporting highly reputable institutions, Mining, Manufacturing, Government and Services. Our Management Systems and Processes are in Compliance to ISO: 22000 protocols, We are ISO 22000:2005 Certified Company since September 20015 We are a certified OSHA company, HACCP Certified and Hygiene Monitored Company, Our Facilities and Samples are quarterly audited by SGS to comply with methods and limits under ISO: 4832, ISO: 4833, ISO: 6222, ISO 6888-2, ISO: 9308-2, ISO: 16649 and TBS: TZS 574 Our projected Annual Turnover for year 2015 is Tshs 60 billion. Our strategy is to become the Industry Leader in East Africa as a One Stop Solution Provider of Choice in Catering and Facilities Management Industry by year 2017. Some of our Happy Clients... 3
2.1. AKO s Staffing AKO has unrivaled Hospitality Experience, a pool of over 1,600 uniformed, competent, cheerful and hard working staff. fully trained in service and Food Hygiene, professionally handling all details to ensure that food and beverages are provided in a quality, worry free manner and work places and events are a lasting memorable experience. We provide an ultimate and enjoyable working environment to our motivated staff as a result, their creativity, efficiency and friendly services is what sets us apart from other catering companies. Due to the nature of our business we constantly seek to recruit not only suitable experienced staff but we appropriately train or engage qualified staff with ability to provide hard work with professionalism. Our fully fledged infrastructures that complements our Model and Investments allows us to deploy our staff and equipments at a very short notice any site regardless of how far afield or how big or sensitive it gets. Statoil will benefit from our readily available trained staff. 2.2.Senior Management Team Our Senior Management Team is trained to Higher and Intermediate Levels, aiming to reconstruct and then surpass our client's highest expectations. The Team that does common Things, Uncommonly Well! 4
Mr. S.F.KOKA - BBA (Hons) Director and Executive Chairman of AKO Catering Services Ltd Hon. Koka has vast experience in Catering and Facilities Management Services. He has done numerous business researches in some of the leading catering businesses in the world, some of which are staff cafeterias in South Africa, America and Canada. His multitalented yet practical and strategic business acumen made possible the development of all our major accounts, new product lines and successful marketing drives. Mr. Koka was elected a Member of Parliament in 2010, to serve his passion in helping and developing Local people to create their own wealth and making their life better through creation of economic opportunities for them to tap into. Dr. Ponziano Mponzi (Ph.D) Director and Chief Operating Officer, responsible for Operations and overall responsibility in Acquisitions, Growth and Sustainability of the Business. Dr. Mponzi has a vast international exposure and a wealth of experience and very strong in Strategic Business Development & Restructuring, Value and Supply Chain Management, Remote Project Mobilization, Heading Finance and Auditing, Project Management and has 17 years experience at Executive Management levels. He has worked for various reputable and successful multinational companies, NGOs and Diplomatic Mission in Tanzania, Kenya, South Africa and United Kingdom. He is also a Certified Corporate Director by the Commonwealth in Good Governance since 2003 He is a visionary corporate entrepreneur with strong business acumen. His legacy has rendered him to be a resource person to Governments, Private Companies, NGOs and an inspiration to the Tanzanian Local Content. An Innovative Team that learns daily from customers Feedback 5
Mr. Roger Stringer Operations Director He will be directly responsible to Oversee Muhimbili Project Roger has over 30 years experience in catering services and the remote site life support industry. Have worked in the remote areas of Africa across the agriculture, mining and O&G sectors and led the food service operations in the war zones of the Middle East Roger has catered for as little as 100 students under the trees of Zululand, South Africa, and managed a team of 6,000 plus across 50 projects in the production of 7 million meals per month. He is a corporate entrepreneur that enjoys the challenges along with the risk. He knows with well calculated initiatives in any winning proposal one cannot fail in the implementation with strict controls and hands-on management. In AKO he is responsible for managing and coordinating all the activities of the projects while ensuring standards are met, sustained and wherever possible improved with effective and cost saving initiatives. Mr. Lameck Mussa (MBA ) Chief Finance Officer, responsible for strategic financial and information management systems, overseeing the overall financial aspects including IT. Mr. Lameck Mussa has over 12 years vast international exposure in financial and information systems management; including nine years in a senior management position. Prior to SF Group, he worked with Soft Tech Consultants, Tanga Cement, Tanzania Cigarettes and Oryx Oil Tanzania Limited. A Truly Local Partner whose local contents provides Comprehensive, Value for Money 6 International standards Solutions!
Ms. Happiness E I Kategile LLB (Hons) - Head of Human Resources and Legal Is the Group Head of Legal, HR and Corporate Affairs for SF Group of Companies Limited, with an experience of more than 10 years in corporate administration and 7 years in legal Affairs, Ms. Kategile has varsity knowledge of on Corporate Governance and Legal Affairs, with diverse exposure of Germany, USA, Kenya and Tanzania, she has worked with STET International (T) Limited, Wellworth Group of Companies Limited and Songoyoka Company Limited. 2.3. AKO s Capabilities Continued.. AKO can comfortably invest up to US US$ $ 10 10m m in Capital Expenditure and US US$ $ 5m working capital for the NDC catering Projects Projects.. With a US$ 10m Public Insurance Policy and a US$350k and Tshs 300m Workman Compensation policy, All our current clients and staffs are happily secured. We can comfortably elevate the cover to meet all our insurance needs at any time. AKO s variety of cuisine is prepared to international standards. Our dishes includes African, continental, special Kosher, Vegetarian and Halal dishes. Our rotational menus are never monotonous, Healthy Eating options, Specific Dietary requests and Themed Dishes never run out from our Highly creative Chefs! Our Hospitality package is a home away. When its doable, we do not just do it, we perfectly do it! 7
2.4. Environment, Health and Safety We have always maintained a strict health and safety policy as part of our business conduct. Our Kitchen Management is HACCP based, staff maintains full compliance with hygiene, health and safety and OSHA regulations. As we continue to provide an average of 75,000 meals per day, AKO has ever had one reported incident of food-born illness. Some of our Food Production units are certified and closely monitored by SGS Kenya. In addition to compliance with Health Authorities guidelines we conduct risk assessments to review all of our food handling, equipments, storage and preservation procedures. We further conduct periodic medical checkups for all our service staff; we disinfect and sanitize our raw food, kitchen and storage on corroboration with our customers and NOSA auditors AKO Catering Services Ltd Board of Directors, Management and staff believe in sustainable and safe environment. We recognize and support activities which preserve our natural and creative environment. It has been our good practice to observe the land laws and environmental policies stipulated by our clients especially in all our contract area. AKO is an ISO 22000 22000:: 2005 Food Safety Management System certified company, with a full set of operational manuals, visible signage, pre printed forms, procedures and emergency plans plans.. We have never had any fatal accidents at place of work or any related from either our own or our client s premises. Thanks to our Quarterly International Safety Audits that are carried through all our critical contracts, they make us grow safer and assures our clients. 8 AKO is also authorized to use SGS Hygiene Monitored Approval Mark up to Nov 2015
3.1. Modern Technology and Appropriate Equipment AKO will Renovate and remodel the kitchen to meet HACCP standards by design and in Operations by Fitting in right and top quality equipments, which will include: A series of HOT Cabinets and Ovens ~ The Design of the Facility Matters! World Class is here with us! 9
3.1. Modern Technology and Appropriate Equipments ~ AKO will use specialized CONTAINERS to and transport Meals from 10 the Kitchen to the Remote Locations when needed.!
3.1. Modern Technology and Appropriate Equipments ~ AKO will use specialized equipments to preserve and serve Meals 11 in the Canteen for general staff.!
3.1. Mobile Containerised kitchen Facilities: 1. AKO has 3 modern mobile containerized world class Kitchen facilities, with capacity to cater for 500 meals, 1500 meals and 2500 meals respectively in one seating. 2. The kitchen facilities can be lifted and relocated to any other location on a 40ft trucks 3. The modular kitchen facility just request a plug in power and water supply. 4. We have two that use electricity for cooking and one that uses gas. They take time to make it taste, We take time to make it taste, look good 12 and SAFE!
3.2. Facilities Management: 1. AKO has 7 years experience on the housekeeping industry, currently cleaning over 3.7 million Square meters per month of accommodation and office facilities across the country. 2. We also specialize in Waste Management, with specialized equipments and trained staff. 3. Our Repairs and Maintenance Team are well trained to ensure that our clients facilities efficiently and optimally works with a keen focus on cost efficiency and Job Safety Analysis 4. We maintain right infrastructure and stocks for all required consumables with a 24hrs eagles eye approach. Your facilities are secure, cleaner and maintainable with 13 us.
3.3. Affordable Menus Our Expert and Highly qualified Chefs and Nutritionist will create Cyclic Menu that are not just super delicious but compliant to medical recommendations and affordable to our clients. ~ 14 Made from fresh recipes and fresh produces
3.3.1. Healthy Eating Options AKO advocates healthy eating by ensuring a balanced, variety and moderation in our menus. We like to ensure that the client is not getting too many calories or too much of any one nutrient. AKO will strive to ensure these key tenets to healthy eating are adhered to in our projects while still making good nutritious food.. We shall use big TV screens in the Canteen to advocate Health Eating while displaying our Menus and Important Safety Tips. You are What You Eat! 15
3.3.2. Health Eating To achieve our healthy eating plan objectives to clients, AKO will introduced The below Colour Food Indicator on our Serving Lines for your officer mess. - - - RED FOODS Likely to contain dishes with a higher % of saturated fats due to the ingredients used. Hot oil is used as the primary cooking method. Contains high added salt Examples Beef, lamb, duck, processed meats, bacon, dairy products Cooking methods include deep fat frying, shallow frying - ORANGE FOODS Likely to contain dishes with low % of saturated fats due to ingredients used. Cooking methods include minimum use of oil. Contains minimum added salt - - - Examples Foods that have been dry fried, dry roasted, stewed, braising. Chicken without skin, pork, ostrich, fish, low fat dairy products GREEN FOODS Likely to contain dishes with no saturated fats due to ingredients used. Cooking methods include no use of oil e.g. steaming, poaching and boiling in water. Contains zero salt Examples Boiled potatoes, steamed vegetables, sterilized raw fruit, salads with no oil dressings, cereals, pulses, steamed fish. Please note that you are advised to consult your personal physician/qualified dietician about your own dietary requirements. AKO Incl, its subsidiaries or agents shall not be held liable as a result of this publication. ~ 16
3.4. Laundry Facilities AKO has a vast specialized experience in operating commercial laundry facilities in any business environment. Our expertise in the laundry processes, chemicals and efficiencies has surpassed the local industry standards. AKO currently process over 110 tons of assorted linen for our mining clients on monthly basis. Our Main Strengths on this business are mostly on: - Project Management - that meets specific needs - Laundry Equipment sourcing and Installation - Laundry Facilities conceptual Designs and Layouts - Laundry Facilities Retrofitting Highly trained AKO staff on Quality, Safety and Value 17
3.5. Customer Survey as a tool of our R &D AKO will conduct a customer survey from your officers on regular basis, from which the feedback shall help us maintain a progressive improvement on our services. 18 Unobtrusive and Professional FINE Dining with Excellent Experience everyday!
4.1. Some of our Clients References and Portifolio NO. NAME OF CLIENT COMMENCEMENT OF CONTRACT CONTACT PERSON(S) TEL AND EMAIL 1. Tanzania Breweries Ltd 1992 to date Lilian Makawu Mobile: 0767 266 599 Email: Lilian.Makau@tz.sabmiller.com 2. Panasonic Energy Tanzania Co.Ltd 1998 to date Mr. Michael Palla Landline: 0713 403048 3. Tanzania Cigarette C. Ltd 1999 to date Ms.Caroline Kavishe Mobile: + 0784 440909 4. East African Cable Ltd 2006 to date Mrs. Elifai Mkumba Mobile: + 0713 325932 5. TCC Club Chang ombe 2006 to Dec 2014 Ms.Caroline Kavishe Mobile: + 0784 440 909 The Company That Results do not exaggerate the meaning of its name! AKO = Its Yours..! 19
4.1. Clients portfolio 6. 7. 8. 9. 10. 11. 12. Tanga Cement Co.Ltd Ruvu JKT 2006 to date Mr. George Sengoka Mobile:+ 0784 911 779 2007 to date Mobile: 0715 150 222 Mbeya Cement Co.Ltd Citibank(T) Ltd ACCACIA Bulyanhulu Gold Mine 2007 to date Lt Col Mbughe Mr. Samson Kepha Mr. Frank Kalaghe Danie Van Der Westhuizen Landline: +255 22 2117576 Coca Cola Kwanza Ltd Tanzania Food and Drugs Authority 2010 to date 2009 to date 2009 to date 2011 to date Mr. Erick Ongara Mr. Anaely Kaale Mobile: 0762 979554 Email: kepha@larfarge-tz@lafarge.com Landline + 255 22 2164248 Email: dvanderwesthuzen@africanbarrickgold.com Landline: + 255 22 21000701 Mobile: +255 763 613451 With our Uncompromising International Hygiene Monitoring Plan - Our Clients peace of mind secured - 20
4.1. Clients portfolio 15. Puma Energy 2012 to date Tanzania Ltd Ms.Shana Landline:+255 22 2111269 16. Tanzania Breweries Ltd Mbeya Plant North Mara Gold Mine 2012 to date Mr.Kisulilo Mobile: 0767 266 186 2013 to date Danie Van Der Westhuizen 2013 to date Mr.Nyanda Bulungu 2014 to date 2014 to date 21 Tanzania Breweries Ltd Arusha Plant Mafinga JKT Tanelec limited Vodacom Landline + 255 22 2164248 Email: dvanderwesthuzen@africanbarrickgold.c om Mobile: +255 764 703 206 +255 767 266 581 22 Mwananchi 2014 to date Mr.Mkisi Mr. Bernard hezron Mr. Joan Kazimoto Mrs. Aikaeli Masawe 17. 18. 19 20 2014 to date Special Menus and Top Recipes for each month shall be announced Mobile: + 255 787 574710 Landline:+ 255 27 2507892 Landline:+ 255 769 701010 +255 754 710502 Landline: 21
4.1. Clients portfolio 23 Yara 2014 to date 24 Total 2014 to date 25 2014 to date 26 Statoil Tanzania Tipper 27 AAR 2015 to date 28 Marine Services Company Ltd Medical Store department 2015 to date 29 2014 to date 2015 to date Special Menus and Top Recipes for each month shall be announced Ms Laila Azzan Landline:+ 255 22 2862958 Mobile: + 255 766 508648 Ms.Pamela Landline: +255 (22) 2027700 Mangesho Mobile : + 255 786 999268 Restituta V.Gombo Ms.Georgina Landline: + 255 22 511 500 Nyambura Mobile: +255 756 160 221 Mr.Marichiyah Landline: + 255 22 2780020 Mohamed Mobile: +255 754 667724 F.Mayenga Landline: +028 2502848 Cosmas Mwaifwani Landline: + 255 (22) 28608907 22
5.1 Financial Capability AKO has always delivered solid financial results and strong balance sheet to its shareholders. We have progressively registered a remarkable annual revenue growth earned from our organic and strategic affiliation with our sister companies in SF Group of companies. It is our plan to invest up to USD 15m for this project for a long-term relationship. 5.2 Statutory Compliance AKO is registered to conduct business in Tanzania with any Institution: 5.2.1 Certificate of Incorporation no. 61116 5.2.2 Tax Identification (TIN) no. 100-196-018 5.2.3 Value added Tax (VRN) no. 10-008323-T 5.3. Our Motivation is not just in posting profits to our Shareholders and paying Taxes to the Government. We provide direct Employment to over 1,600 Tanzanians and we set trends Please entrust us in our yet another viable endeavors by allowing us to be your partner. ~. AKO a True and effective Cost Efficiency Partner of choice! 23
We are more than just a Catering company, we are a Facilities Management meeting highest International Food Safety Management System, accredited in September 2015 as an ISO 22000:2005 Company.. ~ A 7 Star Seal of endorsed quality and excellence 24
WE HOLD OUR INTEGRITY STRICTLY HIGH WHILE UNDERTAKING OUR BUSINESS WE UPHOLD ANTI BRIBERY POLICY AND ENFORCE CODE OF CONDUCT AND COMPLIANCE