Charge Card Administration. Accessing the Travel Card Cardholder Training in the Learning Management System (LMS)



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Accessing the Travel Card Cardholder Training in the Learning Management System (LMS) Purpose: Source: This procedure instructs the user how to access the Travel Card Cardholder Training available in the Department of Human Resource Management (DHRM) Learning Management System (LMS). Department of Accounts - Charge Card Administration January 2009

Locating and Accessing Travel Card Cardholder Training 1. From the Knowledge Center Campus Area, enter the Learning Center by selecting Learning Center from the menu on the left-hand side of the screen or by clicking on the Learning Center icon located in the Knowledge Center campus area. NOTE: Your Knowledge Center Campus Area may have a different appearance but the selection choices will be the same. KNOWLEDGE CENTER CAMPUS AREA Click on the Learning Center Menu selection or Learning Center icon to select. Page 2 of 14

2. Click on the Course Information & Enrollment icon in the Learning Center to access course information and enroll in the course. KNOWLEDGE CENTER LEARNING CENTER Click on Course Information & Enrollment icon. Page 3 of 14

3. Enter DOA, for Department of Accounts, in the Keywords field. 4. Click on Search to pull up all DOA associated courses. COURSE INFORMATION AND ENROLLMENT 1) Enter DOA. 2) Click Search. Page 4 of 14

5. Click on the appropriate course name (DOA Travel Cardholder Training) to review the course description and to take the course. NOTE: If you do not see the course link, please contact your agency s Knowledge Center Site Administrator. If you do not know who your agency s Knowledge Center Site Administrator is, please contact your agency s Human Resources area. Click on course name. Page 5 of 14

6. Click on the Take course for credit box to receive credit for taking the course. *IMPORTANT* - Please Read - The Take course for credit box MUST be checked in order to receive credit for taking the course. Note: If you ever need to take this course as a refresher or would like to use it as a reference it is not necessary to check the Take course for credit box. 7. Click on Take Course to access the course links. Course Name Course Description 1) Check box to receive credit. 2) Click Take Course. Page 6 of 14

8. Click on the Travel Cardholder Training course link to access the course module. *IMPORTANT* - Please Read There are two module associated with this course. The first module that you must complete is the course module. This module consists of the training presentation. The second module that you must complete is the course quiz module. This module consists of a quiz on the material presented in the training presentation. Both modules MUST be successfully completed in order to receive credit for taking the training. Click on Course Link to access course. Page 7 of 14

9. Enjoy the Travel Charge Card Cardholder Training presentation. Course slides will automatically advance, unless otherwise stated on the slide. Note: Please allow up to five minutes for the course content to load. Loading progress will be indicated by the bar within the cylinder on the Adobe Captivate screen. EXAMPLE OF COURSE SLIDE Page 8 of 14

10. Once you ve successfully completed the course module, be sure to exit the module by clicking on the Return button at the bottom of the course screen. If you use the x in the top right corner the system will not give you credit for finishing the course. Click Return button to exit. Page 9 of 14

11. Click on the Travel Cardholder Training Quiz quiz link to access the course quiz module. Click on quiz module to access quiz. Page 10 of 14

12. Answer 10 quiz questions correctly in order to successfully complete the module. You will be asked to answer 10 test questions in this module which will be randomly drawn from a pool of Multiple Choice and True or False questions. Select the best answer for each question then press Submit. You will receive immediate feedback letting you know if your answer was correct or not. You will be given two chances to answer each question correctly. You must answer all of the questions correctly in order to receive credit for taking the training. 1) Read question and answers carefully. 2) Select answer. 3) Click Submit. EXAMPLE OF TEST QUESTION Page 11 of 14

13. Upon completing all test questions a slide will appear displaying your score. You must receive a test score of 100% in order to pass and receive credit for taking the training. You may review each quiz question by clicking on the Review Quiz button or to exit the quiz module click on the Finish button. If you use the x in the top right corner the system will not give you credit for finishing the quiz. Test Score Click Review to review quiz. Click Finish to exit. EXAMPLE OF SCORE SLIDE Page 12 of 14

14. If you receive a score of 100% on the test, you will have successfully completed the course. If you do not receive a score of 100% on the test, you will have to take the quiz module over again until you pass. Click on the Travel Cardholder Training Quiz quiz module (see page 10) to re-take the quiz. Click on quiz module to re-take quiz. Page 13 of 14

15. Once you ve successfully completed both the course module and the quiz module, be sure to exit the course and the LMS system. By utilizing LMS we no longer require secret words to be sent to the CCA Team in order for you to receive credit for completing your training. We now track your training completion and obtain your training test score through LMS. If you do not pass the quiz with 100% you will not receive credit. Please Note: If you did not check the Take course for credit box (see page 6) you will not receive credit for taking the course. If you did not exit the course module using the Return button at the bottom of the screen (see page 9) you will not receive credit for taking the course. If you did not exit the quiz module using the Finish button at the end of the quiz (see page 12) you will not receive credit for taking the course. If you did not successfully complete both the course module and the quiz module you will not receive credit for taking the course. If you did not receive a test score of 100% on the quiz module you will not receive credit for taking the course If you would like to use this course as a reference later, please uncheck the Take course for credit box and click on the Browse Course button instead of the Take Course button (see page 6). Page 14 of 14