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Richard P. Will, Ph.D. University of South Florida College of Business Administration Information Systems and Decision Sciences 4202 E Fowler Ave., CIS1040 Tampa, FL 33620 rwill@coba.usf.edu Education - University of Houston 1982-1988 Doctor of Philosophy, Management Information Systems, College of Business Administration 1979-1981 Master of Business Administration, Concentration in Management Information Systems.1974-1977 Bachelor of Science in Technology, magna cum laude, Concentration in Computer Graphics. Research Interest IS for Education and Training, Multimedia Information Systems, Systems Development Methodologies, IT Project Management, Expert Systems Development and Implementation, Individual and Team Impacts of Emerging Technologies. Research Publications and Submissions From Informing Objects to Learning Objects, Proceedings of Informing Science & IT Education Conference (InSITE) 2009, Macon, GA, June, 2009, pp. 111-114. Innovative Work And Citizenship Behaviors From Information Technology Professionals: Effects of Their Psychological Contract, with Sandra Newton and Ellis Blanton, Information Resource Management Journal, Oct-Dec 2008, Vol. 21, 4; p.27 49. A New Mission for the Information Systems Discipline, with Don Hardaway, Richard G. Mathieu, accepted, IEEE Computer, May 2008. "Information Systems Development: Can There be "Good" Conflict?," with Kenneth Trimmer, Rosann Collins, and Ellis Blanton, SIGCPR, Chicago, IL, April, 2000. "Capturing Expertise from Experts: The Need to Match Knowledge Elicitation Techniques with Expert System Types," with Janette Moody and Ellis Blanton, The Journal of Computer Information Systems, Winter 1998-99. "Learning Interfaces: An Implicit Learning Approach," with Craig VanSlyke and John Day, Southern Association for Information Systems, Atlanta GA, April 17-19, 1998. "Self-Managed Teams and the Information System Development Process," with Kenneth Trimmer, Proceedings Association for Information Systems, Indianapolis, August, 1997. "Digital Multimedia: Offers Key to Educational Reform," with Donald E. Hardaway, Communications of the ACM, 40,4, April, 1997 "Enhancing Knowledge Elicitation Using the Cognitive Interview," with Janette Moody and Ellis Blanton, Expert Systems with Applications, 1996. "Transference of Power: Shifting Expertise to Expert System Developers," with Mary

Burns and France Belanger, The IEEE Eleventh Conference on Artificial Intelligence for Applications, Los Angeles, February 19-22, 1995. "Advice for the Development and Implementation of Expert Systems: precepts or proverbs?," with Donald E. Hardaway, Interfaces, 24,6, November/December, 1994. "Identifying long-term success issues of expert systems," with MelanieK.McQuaig and Donald E. Hardaway, Expert Systems with Applications, 7,2, April/June, 1994. "Individual Differences in the Performance and Use of an Expert System," International Journal of Man-Machine Studies, 37, 1992. "Multimedia PC-based Technology: Opportunity for an Expanded Educational Format," with Don Hardaway, Interface: The Computer Education Quarterly, vol. 14,4, 1992. "True and False Dependence on Technology: Evaluation with an Expert System", Computers in Human Behavior, vol. 7,3, 1991. "A Review of Barriers to Expert System Diffusion", with Don Hardaway, Proceedings ACM SIGBDP TRENDS AND DIRECTIONS IN EXPERT SYSTEMS, Oct 31-, 1990. "Enhanced Well Test Interpretation with an Expert System", with Scott Ritter, 1990 Conference on Artificial Intelligence in Petroleum Exploration & Production, Texas A&M University, May 16-18, 1990, pp. 25-32. Research in Progress The Facilitation of Student Study Styles via Course Presentation Methods, with James McCart. Current Usage of Software Development Methodologies and Techniques, with James McCart, Online Instrument Developed. Requirements Gathering in Open Source and Traditional Software Development. Project Scope Management: Creeping Commitments Teaching Experience UNIVERSITY OF SOUTH FLORIDA Department of Information Systems and Decision Sciences Associate Professor (1994 - Present) - Tenured 1994 Assistant Professor (1988-1994) Courses taught: IT Project Management, Systems Analysis and Design, Multimedia Applications, Advanced Systems Analysis and Design, Systems Design, System Development Methodologies, Managing Change and Technology, Management Information Systems, Emerging Technologies, Management Information Services, Management Information Functions, Computer in Business, Advanced Business Applications, Multimedia in a Global Environment (Osnabrueck, Germany), and Participated in Integrated Business Applications MBA course for technology module.

Seminars held: Managing Project Management (Spring 1999, Summer 1995, Fall 2001, Summer 2005), Systems Development: Problem Solving versus Order Taking (1994), Software Metrics and Reengineering (1991), End User Computing (1988) Outstanding Faculty Award: Graduate Business Association, (1992,93,95,96) Teaching Incentive Program Award: Undergraduate Teaching (1994) Honors Thesis Julie Krallinger BS CIS completed May, 1994 (Director) James Lasseter BS IS completed May, 1994 Melanie McQuaig BS IS completed May, 1992 (Director) Dissertation Committees: James McCart, Ph.D., IS, completed 2009 Del Nagy, PhD., ABD proposal defended, 2008 Carolyn Nolton, Ph.D. IS completed 2007 (Co-Chair) Michael Douglas, Ph.D. IS completed 2006 Michael Harris, Ph.D. IS completed 2006 Tim Claus, Ph.D. IS completed 2005 Sandra Newton, Ph.D. IS completed 2004 Cregan Gjestland: Ph.D. IS completed August 2000 Kenneth Trimmer: Ph.D. IS completed August 2000 (Co-chair) Craig VanSlyke: Ph.D. IS completed December, 1998. (Chair) Chris Conca: Ph.D. IS completed December, 1998. Jueng Shing Hwang: Ph.D. IE completed May, 1997. Chi-wei Chen: Ph.D. IE completed May, 1994. Tom Schambach: Ph.D. IS completed May, 1994. Som Bhattacharya: Ph.D. ACC completed May, 1993. Janette Moody: Ph.D. IS completed May, 1993. Geoffery Hubona: Ph.D. IS completed May, 1993. UNIVERSITY OF FLORIDA Department of Decision and Information Sciences Visiting Assistant Spring 1994: Graduate Introduction to IS Visiting Associate Summer 1997: Undergraduate TV-replay Introduction to IS UNIVERSITY OF HOUSTON Department of Decision and Information Sciences Teaching Fellow (1982-1988) Courses taught: Management Information Systems (Cobol, Fortran, Basic), Systems Analysis and Design, Decision Support Systems with Expert Systems Committees College: Graduate Policy Committee(2006-2010) College: Faculty Executive Committee (2005-2007, 2009-2010)

Dept: Graduate Curriculum Committee (2006-2007) Dept: Undergraduate Curriculum committee (2006-2007) College/Dept: IS Ph.D. Program Coordinator (1994-95,1995-96,1996-97,1997-98) Dept: Chair for recruiting Faculty Position (Sarasota) for Fall 99 University: Instructional Technology Council (97,98) College: Faculty Executive Committee (1996-98) University: Faculty Senate (1996-99) College/Dept: Computer Facilities (1994-95,1995-96,1998-00) Dept: Solomon Brothers Eminent Scholar Chair Search (1993) College: Graduate Policy Committee (1992-93) College: Library Committee (1990-91, 1991-92) University: Division of Sponsored Research (1990) Dept: Institute for Information Systems Management (1988-89,1989-90) Professional Activities Development of Interactive VIRTUAL TOUR web site for the Jimmy Carter National Historic Site, and Georgia State School Education Program and the National Park Service (2006-current) Producer/Director/Developer for President Jimmy Carter Multimedia Presentation, for the Jimmy Carter National Historic Site: Education Program (1998-current) Developed and Conducted numerous Information Technology Project Management Seminars (1995-2006) Activities Faculty Sponsor: MIS Society (2004-2009) AACSB Accreditation (via Ph.D. and Faculty Executive Committee (1996-98) Mentor: Student Mentoring Program (1995-) Advisor/Consultant: Diocese of St. Petersburg - Office of Catholic Schools (1992-2006) Program Chair: Florida Information Systems Conference (1993) Program Committee: IEEE,ACM International Expert Systems Conf (1991-92) President: Tampa Bay Area CASE Users Group (1992) Founding Director: Tampa Bay Area CASE Users Group (1990-91) Reviewer: International Journal of Human-Computer Studies, Decision Support Systems Conference, Decision Sciences Conference, Communications of the ACM Panelist: Decision Sciences Conference (DSI-91) Professional Affiliations Beta Gamma Sigma (1988-) Phi Kappa Phi Honor Society (1977-)

Tau Alpha Pi National Honor Society (1977-) Association of Computing Machinery (1981-) American Association of Artificial Intelligence (1984-) Tampa Bay Area CASE User's Group (1990-1993) Experience 1982-1988 CITIES SERVICE OIL & GAS CORPORATION [OCCIDENTAL PETROLEUM], HOUSTON -Division Computer Systems Manager Responsibilities included supervision of systems engineers, operations personnel, and office automation