Selma van der Haar Assistant Professor School of Business and Economics Department for Educational Research and Development Maastricht University, the Netherlands Phone: +31 43 3883729 Email: s.vanderhaar@maastrichtuniversity.nl Professional Experience Academic teaching experience April 2013 present Nov 2011 July 2012 Jan 2002 Dec 2006 Jan April 2003 Tutor of the master course Supporting Learning at the Workplace Coordinator and tutor of the bachelor course Supporting learning at the workplace Supervision of master thesis projects Co-supervisor master thesis projects, Master program Management of Learning, School of Business and Economics, Maastricht University Teacher at Educational Studies, Leiden University, the Netherlands. - Developed and taught the fourth year student course Exploring the culture of an organization (two semesters, Jan Dec 2002). - Developed and taught a two meeting master course on Change in organizations (2002). - Developer of competence profiles for bachelor and master students at the Educational and Child studies department (2004). - Developed and coordinated the Bachelor Project for Educational Studies and supervised this course twice (2004-2005). - Development of a master thesis lab for Educational and Child studies (2004) and a master thesis lab for the faculty of Social Sciences (2006). Coach of master thesis students (Jan 2004 Dec 2006). - Developer, coordinator and tutor of the course The workplace as a learning environment (2006). - Supervisor of two master student theses. Teacher at Educational Studies, Radboud University, Nijmegen, the Netherlands. - Developed and taught a course on qualitative research methods. (10 meetings of 2 hours). Academic positions and organizational work experience March 2013 present Jan 2003 March 2013 Project leader of a research and development project for developing instruments to measure hospital preparedness for exceptional circumstances. Maastricht University. Educational advisor at PLATO (centre for research and development of education and training), Leiden University, the Netherlands. - Research on educational projects - Evaluation of educational activities - Training and teaching activities 1
A selection of relevant projects: - Educational trainer of the Generic Instructor Course for medical professionals involved in Advanced Trauma Life Support (ATLS), Advanced Life Support Group (ALSG), Riel, the Netherlands (2010 present). - Educational trainer in the Masterclass Evaluators (MCE). In this class participants are trained in observing and evaluating (emergency management) teams. The training is organized by The Netherlands Institute for Safety (NIFV), Arnhem, the Netherlands (2012 present). - Development of a program for e-learning about disaster medicine for medicals, by order of the Advanced Life Support Group (ALSG) (2011- present). - Developer, coordinator and trainer of the learning trajectory about Process management of Exercises for emergency management (2004 present, 15 trajectories), in cooperation with The Netherlands Institute for Safety (NIFV) and Twynstra Gudde Advisors and Managers, by order of the Ministry of Internal Affairs). (Van Lakerveld, J., Van der Haar, S, & Wartna, S. (2008). The professional development of planners, developers, and manageres of crisis team exercises. International Journal of Emergency Management, 5 (3/4), 209-218) - Supporting the development, implementation and evaluation of multidisciplinary exercises in a Safety Region in the Netherlands, 4 8 hours per week for a duration of 2 years (2009 2010). - Development of a policy document about training and learning of professionals working in the field of emergency management, under the order of a safety region (2009 2010). - Development of a digital helpdesk for professionals working in the field of simulations for disaster managements, in cooperation with The Netherlands Institute for Safety (NIFV) (2007). - Partner in the European Grundtvig 1 project Self Evaluation in Adult Education (results reported on www.sealll.eu) (2007 2008). - Research project about the study choices of first year drop outs at the department Educational and Child Studies, Leiden University (2006). 2002 Kessels&Smit, the Learning Company, the Netherlands. Educational consultant. - Supporting organizations in their learning policy and strategy as a developer, consultant, or researcher. Example of a project: development of a research project about the effectiveness of training activities. Education July 2007 February 2014 Sept 1999 October 2001 Ph.D. in Educational Studies and Social Psychology, Leiden University Dissertation title: The dynamics of team learning in Emergency Management. Advisors: Prof. dr. M. Segers (Maastricht University, the Netherlands) and Prof. dr. K.A. Jehn (Melbourne Business School, Australia). Postdoctoral education: PhD member of the Kurt Lewin Institute (December 2007 - June 2010); digital course on statistics, Maastricht University Master in Education Studies, Leiden University Thesis research at Air Traffic Control, Schiphol, the Netherlands. Subject: The development of a program for Management Development. Cum laude graduation on October 10, 2001. 2
Sept 1998 Aug 1999 Sept 1994 Aug 1997 Sept 1993 Aug 1994 Propaedeutic Education and Child Studies, Leiden University Bachelor in Social Work, Christelijke Hogeschool Noord-Nederland Graduation June 1997 Propeadeutic Social Work. Hogeschool Midden Nederland, Amersfoort. Graduation June 1994 Research interests Team cognition, team learning, cooperation in multidisciplinary teams, time and change in teams. Brief summary of PhD project Emergency management is a key process in society because of its crucial task in preventing death and damage in emergency situations. In case of emergency situations that require multidisciplinary assistance, like a large car crash on a highway, a railroad accident, the crash of an airplane, a destroying hurricane, a terrorist attack, waterflood, or incidents at poisonous industries, a multidisciplinary command-and-control team coordinates the assistance of the fire department, the police, and disaster medicine on the scene of the incident. This team is called the On Scene Command Team (OSCT) and is characterized by high expertise diversity, a low team tenure, and often low familiarity. The aim of my research is to further our understanding of what matters for this teams effectiveness. We investigate the contribution of the team situation model (TSM) and study how the team learning processes (co-) construction and constructive conflict contribute to the development of this TSM, and, in turn, team effectiveness. Moreover, we explore how the role of the TSM evolves over time by using a longitudinally approach. The results of this research we translate into practical suggestions for the training and education of emergency management command-and-control teams. This research we expand to other areas such as command-and-control teams in hospitals and at industrial sites. We investigate what characteristics of the interaction among team members matter for the eventual team effectiveness in terms of crisis control. We relate team interaction to individual competences and organizational support for preparing for exceptional circumstances. Publications Van der Haar, S., Segers, M., & Jehn, K.A. (2013). Measuring the effectiveness of emergency management teams: scale development and validation. International Journal of Emergency Management, 3(3), 258-275. Van der Haar, S., Segers, M.R.S, & Jehn, K.A. (2013). Towards a contextualized model of team learning processes and outcomes. Educational Research Review, 10, 1-12. Segers, M.R.S., & Van der Haar, S. (2011). The experiential learning theory: Kolb and Boud. In F. Dochy, D. Gijbels, M.R.S Segers, and P. Van den Bossche (eds.). Theories of Learning for the Workplace. Building blocks for training and professional development programs. London and New York: Routledge. Zonneveld, A., Van Lakerveld, J., Van der Haar, S., Dekker-Regelink, M., & Rozendal, J. (2009). Exercise as a profession. Manual for the process management of exercises for crisis management (Original title: Oefenen als professie. Handboek procesmanagement oefenen voor crisisbeheersing en rampenbestrijding). Garant: Antwerpen Apeldoorn. Van der Haar, S., Jehn, K.E. & Segers, M.R.S (2008). Towards a model for team learning in multidisciplinary crisis management teams. International Journal of Emergency Management, 5 (3/4), 195-208. 3
Van Lakerveld, J., Van der Haar, S, & Wartna, S. (2008). The professional development of planners, developers, and managers of crisis team exercises. International Journal of Emergency Management, 5 (3/4), 209-218. Gussen, I, & Van der Haar (2008). Supervising students (Original title: Begeleiding van duale studenten). In: Wijngaarden, P. van. (red.). Over the bridge. Conversation about working, research and learning in dual scientific research (Original title: Over de brug. Discours over werken, onderzoeken en leren in het duaal wetenschappelijk onderwijs). Performa: Rotterdam. Van der Haar, S., Kats, E., Sonderen, W. van & Wijngaarden, P. van (2008). Praktijkvoorbeelden van duaal wetenschappelijk onderwijs (Practical examples of dual scientific education). In: Wijngaarden, P. van. (red.). Over the bridge. Conversation about working, research and learning in dual scientific research (Original title: Over de brug. Discours over werken, onderzoeken en leren in het duaal wetenschappelijk onderwijs). Performa: Rotterdam. Glastra, F. J., Van der Haar, S., Lens, M. E., & Schedler, P. E. (Red.) (2004). Loose couplings. About making labour, organizations, and environment flexibe (Original title: Losse koppelingen: Over flexibilisering van arbeid, organisaties en leefwereld). Den Haag: Elsevier Bedrijfsinformatie. Kan, C.A. van & Van der Haar, S. (2004). Making flexible within the borders of manipulability; towards a contextual approach of organizational change (Original title: Flexibilisering binnen de grenzen van de maakbaarheid; naar een contextuele benadering van organisatieverandering). In: Loose couplings. About making labour, organizations, and environment flexibel (Original title: Losse koppelingen: Over flexibilisering van arbeid, organisaties en leefwereld). Den Haag: Elsevier Bedrijfsinformatie. Works in progress Van der Haar, S., Segers, M.R.S., Van den Bossche, P. & Jehn, K.A. (Paper revised and resubmitted). Investigating the relation between team learning processes and the team situation model. Small Group Research. Van der Haar, S., Li, J., Segers, M.R.S., Jehn, K.A. & Van den Bossche, P. (Paper revised and resubmitted). Evolving team cognition: the impact of early development of team situation models on team performance. European Journal of Work and Organizational Psychology. Academic presentations Van der Haar, S., Wijenbergh, B., Van den Bossche, P., & Segers, M. (August, 2013). Team learning behavior: A study in the setting of command-and-control teams. Symposium and paper within symposium presented at the 15 th biennial Conference EARLI for Research on Learning and Instruction, München, Germany. Van der Haar, S., Segers, M.R.S., Van den Bossche, P. & Jehn, K.A. (2013, May). Developing a team situation model using team learning behaviors. Symposium and paper within symposium presented at the 16 th European Congress of Work and Organizational Psychology, Münster, the Netherlands. (Symposium title Making High Responsibility Teams work requirements, attitudes, and processes related to team performance ). Van der Haar, S., Segers, M.R.S., Van den Bossche, P. & Jehn, K.A. (2011, February). The influence of shared situation awareness and team learning processes on team effectiveness in emergency management. Paper presented at the EAWOP Small Group Meeting on Time and Change in Teams (TACIT), Chemnitz, Germany. Van der Haar, S., Segers, M.R.S., & Jehn, K.A. (2011, May). Shared mental models and team learning processes in emergency management. Paper presented at the 15 th European Congress of Work and Organizational Psychology, Maastricht, the Netherlands. 4
Van der Haar, S., Segers, M.R.S, & Jehn, K.A. (2010, July). Team learning in command teams: constructive conflict and shared situation awareness. Paper presented at the International Cooperation of Applied Psychology, Melbourne, Australia. Van der Haar, S., Segers, M.R.S, & Jehn, K.A. (2009, May). Team learning in ad hoc multidisciplinary crisis management teams. Part of the symposium: Rupert, J. & Jehn, K.A. (2009, May). Subgroup perceptions, conflict and team outcomes: A field examination in multiple settings. Symposium and paper within symposium accepted for the 14 th European Congress of Work and Organizational Psychology, Santiago de Compostela, Spain (Symposium title The challenge of diverse work teams: What do we know and what can we learn? ). Business Presentations Van der Haar, S. (2013, January). De dynamiek van teamleren en de ondersteuning in de praktijk. 12 e POOLL conferentie Hoger Onderwijs en Arbeidswereld, KU Leuven, Belgium. Van der Haar, S, & Van Lakerveld, J. (2009, October). Leren van evalueren: resultaat en proces in het CoPI (evaluate to learn: result and process in the On Scene Command Team (OSCT). Congres Kiezen en Delen (Choose and share), Nederlandse Vereniging voor Brandweerzorg en Rampenbestrijding (NVBR), Veldhoven, the Netherlands. 5