TRAINING & CERTIFICATION become a dataminer certified expert As a DataMiner Certified Expert, you will have proven yourself a specialist with the skills to fully manage your enterprise-class DataMiner multi-vendor NMS environment. This unique, industry-recognized certification will make you stand out from the crowd. It will also assure your company that their investment is in safe and competent hands. learn love live skyline.be/training INTERFACE MONITOR CONTROL PERFORMANCE REPORT CORRELATE AUTOMATE
TRAINING& CERTIFICATION PROGRAM ABOUT BENEFITS Making sure that you get the maximum out of your investment has never been easier with the DataMiner Training & Certification Program. We offer you a complete modular professional training & certification program for all stake holders in your corporation. DataMiner Training Services have been top rated by renowned corporations, and are praised for their superior quality and high added value. These services are delivered by seasoned Subject Matter Experts in the field of corporate network management and DataMiner technology, and include theoretical presentations, demonstrations and hands-on lab exercises. Enable your staff to understand, plan, implement, customize and maintain your enterprise-class DataMiner multi-vendor NMS environment. Deploy your system faster and more efficiently. Get the most out of your investment, and exploit all available features and capabilities to the maximum extent. Increase staff motivation and quality of work. 2
OVERVIEW PRIVATE TRAINING SESSIONS OPEN TRAINING SESSIONS LOCATION any location worldwide, including your and our offices skyline offices in Izegem, Belgium and Weston, Florida PARTICIPANTS only your trainees trainees from various companies TRAINING TRACKS see summary table page 10 all DataMiner training tracks COST fixed price per session price per day and per seat INCLUDES electronic copy of training manuals official training certificate paper copy of training manuals * electronic copy of training manuals official training certificate pen & note blocks lunch & refreshments guest internet access * only for training held in Europe EXCLUDES travelling & lodging for instructor training material shipping travelling & lodging for trainees SEAT CAPACITY up to 10 trainees per session up to 40 trainees per session REQUIREMENTS personal laptop per trainee staging DataMiner system training facilities personal laptop per trainee DATES scheduled on-demand date mutually agreed scheduled at regular intervals dates published online: skyline.be/training LANGUAGES English French Dutch English 3
USER PROFILES OPERATOR DataMiner Operators use the DataMiner System on a daily basis to manage their operations and to interact with their operational ecosystem. This includes navigating through the operational ecosystem, managing active alarms, consulting historical alarms, real-time interaction with managed devices, consulting trend data and statistical reports, etc. DataMiner Administrators are responsible for setting up and maintaining a DataMiner multi-vendor NMS. This includes for example adding new devices, changing alarm thresholds, managing user accounts, configuring backup policies, creating graphical system presentations, etc. APPLICATION DEVELOPER DataMiner Application Developers are responsible for creating applications with the DataMiner multi-vendor NMS. This includes for example developing Correlation and Automation logic (e.g. for redundancy architectures,...). DRIVER DEVELOPER DataMiner Driver Developers are engineers responsible for developing new drivers, which enable DataMiner Systems to interface with third-party devices and systems using SNMP. EXPERT DRIVER DEVELOPER DataMiner Expert Driver Developers are engineers responsible for developing new drivers, which enable DataMiner Systems to interface with third-party devices and systems using any protocol. BUSINESS PARTNER - SALES DataMiner Sales Managers are responsible for presenting and explaining the DataMiner System to customers, for proposing the most suitable solution based on the needs of the customer. BUSINESS PARTNER - SUPPORT DataMiner Support Engineers are responsible for providing DataMiner users with first and second line technical support. BUSINESS PARTNER - CONSULTANT DataMiner Consultancy Engineers are responsible for designing DataMiner solutions tailored to the needs of customers. 4
OPERATOR DMS-TRA-OPR 2 Days Operator Administrator Application Developer Driver Developer Business Partner - Sales Business Partner - Support Business Partner - Consultant This course provides a complete overview of the standard DataMiner System, and shows you how to use the platform to interact with your operational ecosystem. It teaches you how to access and use the system to consult active and historical alarms, start real-time sessions with managed devices, navigate through the system, and use any of the operator user interfaces. Solid computer and software skills DMS-TRA-ADM 2 Days Administrator Application Developer Driver Developer Business Partner - Support Business Partner - Consultant This course teaches you everything about setting up and maintaining a DataMiner System. This includes adding new devices and new drivers, managing user accounts, setting up backup policies, creating graphical Visual Overview presentations, defining alarm thresholds, etc. 5
ADVANCED APPLICATIONS DMS-TRA-ADV 1 Day Application Developer Driver Developer Business Partner - Support Business Partner - Consultant This course teaches you everything about the configuration and use of advanced DataMiner applications, including Correlation and Automation. This includes creating Correlation logic, connectivity chains, creating and testing Automation scripts, etc. DMS-TRA- SPECTRUM ANALYSIS DMS-TRA-SPC 1 Day Business Partner - Consultant Any Operator, Administrator and Application Developer in case the DMS Spectrum Analysis option is deployed This course teaches you everything about the use and configuration of the DMS Spectrum Analysis Software. This includes starting real-time spectrum analysis sessions, using the spectrum analysis user interface, creating spectrum presets, creating measurement scripts, etc. 6
CPE MANAGER DMS-TRA-CPE 1 Day Operators and Administrators in case the DMS CPE Manager option is deployed This course teaches you everything about the DataMiner CPE Manager platform, which can be used to manage high volumes of CPE devices such as set-top boxes and modems. This course includes an introduction to the architecture of the DataMiner CPE Manager platform, and the use of the DataMiner CPE Manager user interface. DMS-TRA- DRIVER DEVELOPMENT INITIATION DMS-TRA-DRI 2 Days Driver Developer This course teaches you everything about the development of basic DataMiner drivers to interface the DataMiner System with standard SNMP-compatible third-party devices and systems. DMS-TRA- DML-TRA-ADV 7
DRIVER DEVELOPMENT MASTERSHIP DMS-TRA-DRM Variable, starting from 15 days This course teaches you everything about the development of DataMiner drivers to interface the DataMiner System with any third-party devices and systems, irrespective of the interface, including both standard and proprietary protocols DMS-TRA- DMS-TRA-DRI DMS-TRA-SPC SALES TRAINING DMS-TRA-SAL 2 Days Business Partner - Sales Business Partner - Consultant This course teaches you everything about the DataMiner System, including architecture, features and benefits, competitive analysis, licensing options, etc. DMS-TRA- 8
CUSTOM TRAINING DMS-TRA-CU Variable Based on mutually agreed specifications This course teaches you everything about specific applications, typically custom-made DataMiner Work Flow Management (DMS-WFM) Applications. OVERVIEW MODULES MODULE TRAINING MODULE TRAINING OPERATOR MODULE 02.06 Alarm Templates MODULE 01.01 DMS Introduction MODULE 02.07 Trend Templates MODULE 01.02 Getting Started MODULE 02.08 SNMP Managers MODULE 01.03 Data Display MODULE 02.09 Security MODULE 01.04 Documents MODULE 02.10 Logging MODULE 01.05 Trending MODULE 02.11 Backup MODULE 01.06 Surveyor Console MODULE 02.12 Database MODULE 01.07 Alarm Console MODULE 02.13 Views MODULE 01.08 Visual Overview MODULE 02.14 Notifications MODULE 01.09 Element Overview MODULE 02.15 Scheduler MODULE 01.10 DMS Alerter MODULE 02.16 Creating Visio Files MODULE 01.11 DMS Dashboards MODULE 02.17 DMS Redundancy Groups & Services MODULE 01.12 DMS Reports MODULE 02.18 DMS Advanced Configurations MODULE 01.13 Mobile Access MODULE 02.19 DMS Reporter Templates ADVANCED APPLICATIONS MODULE 02.01 Serial Gateway MODULE 03.01 DMS Correlation MODULE 02.02 DMS Telnet Interface MODULE 03.02 DMS Automation MODULE 02.03 Agents MODULE 03.03 Creating Dashboards MODULE 02.04 Elements MODULE 03.04 Business Intelligence MODULE 02.05 Protocols 9
SUMMARY Mandatory: Recommended: Optional: Not Applicable: Yes: OPERATOR ADVANCED APPLICATIONS SPECTRUM ANALYSIS CPE MANAGER DMS-TRA-OPR DMS-TRA-ADM DMS-TRA-ADV DMS-TRA-SPC DMS-TRA-CPE 2 days 2 days 1 day 1 day 1 day OPEN TRAINING PRIVATE TRAINING OPERATOR APPLICATION DEVELOPER DRIVER DEVELOPER DRIVER EXPERT DEVELOPER BUSINESS PARTNER - SALES BUSINESS PARTNER - SUPPORT BUSINESS PARTNER - CONSULTANT DRIVER DEVELOPER INITIATION DRIVER DEVELOPER MASTERSHIP SALES TRAINING CUSTOM TRAINING DMS-TRA-DRI DMS-TRA-DRM DMS-TRA-SAL DMS-TRA-CU 2 days variable, starting from 15 days 2 days variable OPEN TRAINING PRIVATE TRAINING OPERATOR APPLICATION DEVELOPER DRIVER DEVELOPER DRIVER EXPERT DEVELOPER BUSINESS PARTNER - SALES BUSINESS PARTNER - SUPPORT BUSINESS PARTNER - CONSULTANT 10
Skyline Communications is a fully independent corporation with no potential conflicting activities. Our new low-energy HQ respects the environment and reflects our vision on sustainable responsible business. KEY FACTS in business since 1985 nms since 1995 - DataMiner since 2000 100% independent NMS / OSS software publisher decades of industry specific NMS / OSS expertise awarded for innovation, growth and excellence offices in Belgium, US, UK and Russia 150+ employees and growing 650+ customers 1500+ systems deployed 100+ countries world-wide ABOUT DATAMINER DataMiner is currently integrated with over 4500 devices and systems from more than 500 key industry suppliers, and offers a plethora of functionality including unlimited web access, alarming, email and SMS notification, long-term trending, professional reporting, advanced automation, intelligent correlation and root cause analysis, service management, real-time SLA monitoring, user-definable key performance indicator dashboards, spectrum monitoring, mobile access, powerful CPE management, inventory and asset management, and much more. WHY SKYLINE COMMUNICATIONS Skyline Communications offers its customers a number of unique advantages compared to its competitors. Our knowledge of the industry, our understanding of the customer s business requirements, and our unique experience with NMS solutions in this industry assure the customer our solution will be attuned to their specific needs. Moreover, we have vast experience implementing similar technology and solutions, and we developed our technology entirely from scratch. AWARDS Technology Fast50 2014 awarded by Deloitte Top 50 Belgian entrepreneurs 2013 awarded by De Tijd Export Lion Flanders 2012 awarded by Flanders Investment & Trade Most Promising Enterprise Flanders 2011 awarded by Ernst & Young Best Network Management Solution 2005 awarded by Cable & Satellite International Best Teleport Technology awarded by World Teleport Association HEADQUARTERS Ambachtenstraat 33 8870 Izegem Belgium Tel. +32 51 31 35 69 Fax +32 51 31 01 29 info@skyline.be www.skyline.be 2015 - SKYLINE COMMUNICATIONS INTERFACE MONITOR CONTROL PERFORMANCE REPORT CORRELATE AUTOMATE