NetVue IMS, Bandwidth Manager & Heights Networking Platform Course Description

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1 NetVue IMS, Bandwidth Manager & Heights Networking Platform Course Description Course Overview The NetVue IMS (HSV1.NV), with Bandwidth Manager (HSV1.BWM) & Heights Networking Platform training course is beneficial to people playing many roles in your organization from the NOC Engineers providing tiered phone support to your Customers to the Technicians in the field responsible for the configuring remote sites. The training course will focus on the operation of the entire suite of the Heights Networking Platform hardware to include HTO-1, HTX-450, HRX- 16, HRX-64, Heights Remote Gateways H8, H16, H32, H64, Bandwidth Manager and NetVue IMS. Course attendees will learn essential skills to properly manage a NetVue IMS and Bandwidth Manager in a deployed environment. Students will be able to configure Heights Modems, trigger dynamic SCPC (dscpc) switching via Load, Type of Service (ToS), or a combination of both. Students will also be able to operate the NetVue Management System including alarms and reporting information. The course structure will consist of a blend of classroom lecture and hands-on lab experience in order to gain an understanding of how the Heights Networking Platform, Bandwidth Manager and NetVue IMS technology combine to create an efficient satellite network management system. In addition, there will also be demonstrations of the product configuration and operational behavior to include the proper configuration of Adaptive Code Modulation (ACM) on the forward and return path. Quality of Service (QoS) features will be covered and the rules will be applied to both the forward and return link. Students will learn the real world scenarios that they may encounter during the setup and configuration of their own network. They will also learn how to set monitoring alarms and schedule the network performance reports in NetVue. At the end of this 5 day course attendees will be able to return to their place of work with the confidence and understanding to properly operate their NetVue IMS, Bandwidth Manager & the Heights Networking Platform. NetVue IMS, Bandwidth Manager & Heights Networking Platform Course Certification Students will be given a written exam at the end of training and for those who achieve a score of at least 70% on the final exam will be given a NetVue IMS, Bandwidth Manager and Heights Course certification. Page 1

2 Course Prerequisite Each attendee of the NetVue IMS, Bandwidth Manager and Heights Networking Platform Course should have a basic understanding of networking concepts as well as a working knowledge of satellite communication. These are essential concepts when configuring the Heights, Bandwidth Manager and NetVue IMS. A basic understanding of Windows Server 2012 is also a plus. Training material will be provided via USB memory stick. Page 2

3 NetVue IMS, Bandwidth Manager & Heights Networking Platform Course Description Day 1: Heights Technology Overview Bandwidth Manager & Heights Networking Platform Introduction Module Introduction NetVue IMS, Bandwidth Manager & Heights Solution Satellite Network Topologies DVB-S2 EB Outbound/Aloha ECM access description Management System Key Features overview Network Addressing Overview Subnet Mask, MAC and IP addressing Example of typical IP addressing scheme for a Heights Network (Hub and Remotes) Routing Satellite Network Description of the Heights modems routing table Example configurations for minimum required Remote and Hub static routes Heights Architecture Modem/Router technology description Interfaces functionality and remote console access Entry Channel Mode Functional Description HRX Hub Channel Controller configuration Heights Remote Gateway ECM remote terminal configuration Configuring Modems Hands-on Lab time Students will work on Modem Configuration parameters Page 3

4 Day 2: NetVue IMS Introduction & Initial Configuration NetVue IMS Introduction Module NetVue IMS Solution NetVue IMS initialization Operator tasks Initialization of internet explorer for user login System Operator Module NetView IMS UI Surveyor Console Alarm Console Overview Visual Overview NetVue IMS Elements Element Overview Element data display Documents Configuring NetVue Integrated Management System Quality of Service Operational Description Understanding different modes configuration Guaranteed Bandwidth Ensures that a remote is always guaranteed bandwidth up to the specified Committed Information Rate (CIR), regardless of network utilization Ability to shuffle and resize carriers to efficiently utilize all available Hz Hands-on Lab time Page 4

5 Students will work on NetVue IMS configuration to include Network Design Planning (Capacity Group/QoS Group) NetVue IMS Interface description of all user elements involved in the Bandwidth Management process Day 3: Introduction to Bandwidth Manager dscpc Switching Engine & initial configuration of NetVue IMS Configuring and testing conditions for Rain Fade Heights Group QoS with Adaptive Coding and Modulation (ACM) DVB-S2 EB Forward Path link quality control overview Capacity Group creation and QoS configuration Return Path VersaFEC Adaptive Coding and Modulation (ACM) ACM overview and functionality in dynamic point to multi-point network Configuring VersaFEC ACM in Heights Remote Gateway and HRX Monitoring ACM Performance Remote Transmit Dynamic Power Calibration (DPC) DPC as an advanced alternative to AUPC that allows for dynamic carriers Using the modem waterfall curves, DPC adjusts the required Eb/No to achieve the equivalent BER given any combination of data rate, modulation type, and FEC rate assigned by the Bandwidth Manager (Variable Noise Generator needed for ACM/DPC operation) Bandwidth Manager & dscpc Switching Understanding the RF Frequency Conversion and Translation in Satellite Communications Description of the importance of the RF chain configuration in Bandwidth Manager Understanding the Bandwidth Management and RF Spectrum View dscpc Switching Engine Page 5

6 Introduction to automatic switching Description of components involved during an automatic switch request Bandwidth allocation and failure handling Switch types functionality ECM switching Load switching ToS switching Manual / Diagnostic switching Vipersat Load Utility (VLoad) Comprehensive Management Tool for Modem/Routers Manages and distributes application (firmware), configuration (parameter), and identification information for Vipersat network modem/routers Transmits (Put) an application image (firmware) to network modems Day 4: NetVue IMS Administrator Tasks, Alarms, Reporting & Upgrades NetVue IMS Administrator Administrator Tasks Agents Performing Upgrades Configuring NetVue Redundancy Security Establishing NetVue user groups Establishing NetVue user accounts Database Configuring local database Configuring Central Database Backup Page 6

7 Configuring Automated Backup Notifications Configuring Notifications Alarms & Trending Alarm overview Identify alarms and severity Alarm Console Actions Create/modify alarm templates Create/modify Trend Templates Reports Report overview Generate user reports Customize reports NetVue Modules Automation Overview Correlation & Root Cause Analysis Overview Trending Dashboard Scheduler Optional Module: Service Level Agreement (SLA) NetVue Applications NetVue Desktop Cube NetVue Alerter Day 5: Hands On lab Students Page 7

8 Students will work on NetVue configuration up to the point where the remote modems have connectivity in dscpc with ECM switching Configuration and testing of Load and ToS switching Quality of Service Operational Description Understanding different modes configuration End of Course Exam Page 8

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