U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A REMOTE DESKTOP CONNECTIONS USER S GUIDE FOR WINDOWS MARCH 2015
U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A 2015 UNIVERSITY OF SOUTHERN CALIFORNIA. All rights reserved. This manual, as well as the data and software implementation described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment on the part of the University of Southern California. Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of the University of Southern California. The data and software implementation, as with all technical and computer-aided design software, is a tool intended to be used by trained professionals only. The data and the software implementation is not a substitute for the professional judgment of trained professionals. The software implementation is intended to assist with product design and is not a substitute for independent testing of product stress, safety and utility. The University of Southern California assumes no liability for any error or inaccuracies that may appear in this manual. The University of Southern California makes no warranties with respect to this manual and disclaims any implied warranties of merchantability and fitness for a particular purpose. U.S. Government Customers: The Products are provided to the Federal government and its agency with RESTRICTED RIGHTS. USE, DUPLICATION OR DISCLOSURE BY THE GOVERNMENT IS SUBJECT TO RESTRICTIONS SET FORTH IN SUB-PARAGRAPH (c)(1)(ii) OF THE RIGHTS IN TECHNICAL DATA AND COMPUTER SOFTWARE CLAUSE AT DFARS 252.227-7013 OR SUB-PARAGRAPHS (c)(1) O R (2) OF THE COMMERCIAL COMPUTER SOFTWARE-RESTRICTED RIGHTS AT 48 CFR 52.227-19, AS APPLICABLE.
TABLE OF CONTENTS TABLE OF CONTENTS Using Remote Desktop Connections... 3 Before You Begin... 3 Locating the Computer/Host Name... 4 Locating Your IP Address... 6 Beginning a Remote Desktop Session... 7 Sharing Resources with a Remote Desktop Sessions... 9 Contact Dornsife Technology Services... 11 2
REMOTE DESKTOP CONNECTIONS USING REMOTE DESKTOP CONNECTIONS Remote Desktop capabilities refers to the ability to run and operate the desktop and operating system of a computer that is not your workstation. Using a remote desktop session provides the ability to control the remote workstation and use the files and software that are saved or installed onto that workstation. Before You Begin Before you can begin the remote desktop session, you will need to obtain the following information and take the following steps. 1. You will need the computer name or the IP address of the workstation to which you want to connect. Either method is acceptable and will perform the same. Use the connection method with which you are most comfortable. 2. If you are establishing a remote desktop session from outside the USC network, you will need to establish a VPN connection in order to utilize remote desktop functionality. For assistance with establishing a VPN connection, review the VPN documentation, located at http://dornsife.usc.edu/documentation. 3
Locating the Computer/Host Name REMOTE DESKTOP CONNECTIONS Follow the steps below to locate the name of the workstation that you want to remotely access. 1. Select the Windows Start menu. A screen similar to the following is displayed. 2. Right-click on the Computer option. A menu is displayed. 4
REMOTE DESKTOP CONNECTIONS 3. Select Properties. The System screen displays. 4. Locate the Computer name, domain, and workgroup settings section of the System screen. The information contained within the Computer name: field is the name of your workstation. Write this information down as you will need it when you establish a remote desktop session. 5. Close the System screen and proceed to the next section. 5
REMOTE DESKTOP CONNECTIONS Locating Your IP Address Follow the steps below to locate the IP address of the workstation that you want to remotely access. You will need to have the IP address of the remote workstation before you can establish a remote desktop session. 1. Launch an Internet browser and navigate to http://whatismyipaddress.com. 2. The website displays the IP address of the workstation. Write down this information as you will use it to establish the remote desktop session. Continue to the next section to establish the remote desktop session. 6
Beginning a Remote Desktop Session REMOTE DESKTOP CONNECTIONS The Microsoft Remote Desktop Connection application is what you will use to establish the remote desktop connection. This application is installed on your workstation as a standard part of the Windows operating system. If the application is not on your workstation or you need further assistance, contact Dornsife Technology Services. Complete the following steps to initiate a remote desktop connection. 1. Locate the Microsoft Remote Desktop Connection application. 2. Launch the application. The application displays similarly to the image below. 3. Enter the host name or IP address of the workstation you are accessing remotely. The host name for the workstation you are accessing is the computer name plus USC.EDU. For example, if your workstation s name is PEDABC123, the host name for your workstation is pedabc123.usc.edu. An example IP address is 120.0.0.13. 7
REMOTE DESKTOP CONNECTIONS 4. After you enter the host name or IP address, select the Connect button. The Windows Security screen displays. 5. In the User name field, enter the username (your USC NETID) you use to log into your computer. You will need to enter DTS\ before your username. If your USC NETID, or username, is jdoe, you would enter DTS\jdoe in the User name field. In the Password field, enter the password you use to log into your computer. The username and passwords entered at this step correspond to the remote workstation, not the workstation from which you are establishing the remote desktop session. Then, select the OK button. 6. Depending upon your workstations security settings, a security certificate warning, similar to the above, may display. If the workstation that you are accessing remotely is trusted (in most cases, the answer is yes), then select the Yes button to accept the security certificate warning and continue with the remote desktop process. Optionally, if you would like for this warning to not appear in the future, select the Don t ask me again for connections to this computer checkbox. 7. The desktop of the workstation you are accessing is displayed. Use the remote desktop session to complete your tasks. Repeat these steps to establish remote desktop sessions, as is needed. 8
REMOTE DESKTOP CONNECTIONS Sharing Resources with a Remote Desktop Sessions The Microsoft Remote Desktop Connection application provides the ability to share resources between the workstation you are using and the one you are accessing remotely. Most notably useful in this instance is the ability to share a local printer (a printer in your current location) with the remote desktop session. Complete the following steps to enable local printing from the remote desktop session. 1. Open the Microsoft Remote Desktop Connection application and select the Show Options button located at the bottom of the screen. 9
REMOTE DESKTOP CONNECTIONS 2. The screen expands and displays several tabs. Select the Local Resources tab. 3. In the Local devices and resources section of the Local Resources tab, select the Printers checkbox if the option is not already selected. You can now print documents from the remote desktop session to your local printer. 4. Select the Connect button to establish the remote desktop session. Repeat this process as is necessary. 10
CONTACT DORNSIFE TECHNOLOGY SERVICES CONTACT US Campus Office: 825 Bloom Walk, ACB 530 Los Angeles, CA 90089-1486 Technical Support: 213-740-2775 E-mail: ts@dornsife.usc.edu 11