PLUG & PLAY CALL CENTER SPACE AVAILABLE Brent Roberts, CCIM First Vice President 816.968.5830 brent.roberts@cbre.com www.cbre.com/1414callcenter 146,591± SF First class finishes Centrally located Access to all major highways High-end tenant finish Furniture in place Fully Furnished Cafeteria, training & conference rooms Access to public transportation Hotels nearby Signage/naming rights available 8.4 per 1,000 parking ratio 1414 GENESSEE STREET Bob Fagan, CCIM Senior Vice President 816.968.5821 bob.fagan@cbre.com KANSAS CITY, KS / KANSAS CITY, MO
PROPERTY LOCATION AND SURRONDINGS KANSAS MISSOURI KEMPER ARENA 670 70 KANSAS DOWNTOWN KC MISSOURI LABOR STATISTICS WITHIN A 20 MILE RADIUS: Commute Population within 20 Miles: 1,628,250 Workforce within 20 Miles: 1,034,066 Unemployment: 8.9% Retail Starting Wage: $7.55 per hour Retail Average Wage: $9.24 per hour Customer Service/Call Center Starting Wage: $9.99 per hour Customer Service/Call Center Average Wage: $15.44 per hour Employee Turnover Ratio: 9.9% High School Graduation Rate: 90.0%
BUILDING FEATURES BUILDING FEATURES Renovated in 1997 Ample parking - up to 8.4 per 1,000 3 dock high doors Dual power feeds from 2 states Back-up 1600 KW Caterpillar generator 4,000 gallon above ground fuel tank Automatic Transfer Switch in place Uninterupted Power Supply in place Liebert units in place Data center in place Raised floor throughout FURNITURE SYSTEMS Hawthorn Ungroup 1046 units in place 83 (6 x 9) 963 (6 x 5)
FLOOR PLANS CAFÉ SEATING KITCHEN CAFÉ DOCK AR TRAINING & CONFERENCE AREA GAME ROOM MAI ROO STATE LINE
MEZZANINE EA MECHANICAL L M DATA ROOM MANAGEMENT OFFICES N
KANSAS CITY REGION CONTACT CENTERS The Kansas City region has long been an established location for the customer service industry and today continues to be a top choice for preferred contact centers. Kansas City affords some of the key attributes that attract contact centers to the bi-state region basic fundamental factors that reflect a way of life and are not susceptible to change: The central time zone makes it easier to staff contact centers to meet the needs of both East and West Coast callers. A regional work ethic built on reliability, quality and value that allows companies to expect and receive higher productivity. A well-educated population that provides an easily trainable labor pool. A neutral accent dialect provides companies with the assurance that its products and services are represented by a workforce that is not identified with a particular region or locale. Aggressive economic incentives are available from the states of Kansas and Missouri Training Programs Some of the best educational and training programs designed for contact center employee development and sustainability in the U.S. are available in the Kansas City region. Contact center curriculums have been created, revised and implemented through meaningful partnerships with existing KC area contact center operators. The training programs offered in the Kansas City region enjoy a national reputation for flexibility, relevance and results. Peer Networking Group The Association of Customer Contact Professionals (ACCP) is a professional, nonprofit association whose members represent customer contact organizations and the vendors who support them. Their membership consists of organizations of all sizes, from a variety of industries including manufacturing, healthcare, financial, outsource, legal, technology, staffing and more. Options With two states, 18 counties and 50 plus communities, the Kansas City region provides something all businesses crave choice. Two state tax structures; double the incentive programs; urban, suburban and rural location options. All offered in one metropolitan area of more than two million residents one market OneKC.
KANSAS CITY CONTACT CENTERS REGIONAL SNAPSHOT The Kansas City metro area is home to multiple national and regional contact center users. ADT Security Services, Inc. Aetna Rx Home Delivery Alliance Data Systems American Century Investments Americo Financial Life & Annuity Insurance AT&T Corporation Blue Cross/Blue Shield of KC Boston Financial Cerner Corporation Citigroup CommunityAmerica Credit Union Convergys CVS CareMark DST Systems, Inc. Farmers Insurance Group Federal Express Corporation 1414 GENESSEE Federal Reserve Bank of KC FNIS, Broker & Realty Sys. Div. Garmin Ltd. GE Consumer Finance H&R Block, Inc. Hallmark Cards Retail Support Center Harte-Hanks Kansas City Hill s Pet Nutrition, Inc. KCP&L Payless ShoeSource Prescription Solutions Quest Diagnostics, Inc. Sprint-One Sprint Sales Center TEVA Neuroscience, Inc. T-Mobile USA USA 800 Zurich Direct Underwriters
www.cbre.com/1414callcenter FOR MORE INFORMATION PLEASE CONTACT Brent Roberts, CCIM First Vice President 816.968.5830 brent.roberts@cbre.com Bob Fagan, CCIM Senior Vice President 816.968.5821 bob.fagan@cbre.com CB Richard Ellis 4717 Grand Ave Suite 500 Kansas City, MO 64112 www.cbre.com/kansascity 2011 CBRE, Inc. This information has been obtained from sources believed reliable. We have not verified it and make no guarantee, warranty or representation about it. Any projections, opinions, assumptions or estimates used are for example only and do not represent the current or future performance of the property. You and your advisors should conduct a careful, independent investigation of the property to determine to your satisfaction the suitability of the property for your needs.