Directorate General, Immigration & Passports MRP / MRV Project (Recruitment Test)

Directorate General, Immigration & Passports MRP / MRV Project (Recruitment Test) Sr. No Core Areas Division % Weight 1 Verbal Reasoning 20% 2 Analytical Reasoning 3 Subject/Job Description Total 100% Sr. No 1 Designation of the Post Director (Data Base) (BPS 19) Subject Description Subject % Weight An advanced university degree (Masters Degree) in any Software Engineering/ Computer Sciences from leading University. Preference will be given to foreign qualified candidates Certifications: Oracle (Minimum Oracle 8) Preference shall be given to candidates with certifications in OCP, DBA 9i or 10g (the latest would be preferred). Knowledge of PostGre SQL will be a plus. Demonstrated post qualification professional experience in handling large scale databases:10 Years Special consideration would be made for candidates having exposure to enterprise level databases. A: Database Design and Management A1: Design and installation of database A2: Detailed database architecture 4% A3: Tablespaces, control files, log management B: User Administration and Security B1: User and privilege management B2: Roles and authorization C: DB Performance Management 20% C1: Performance monitoring and analysis C2: Sizing DB memory structures, query tracing etc. D: Oracle High Availability Tools 15 % D1: Disaster recovery D2: Realtime Application Cluster (RAC) D3: Multimaster replication E: Backup/Recovery and Upgrades 1 E1: Hot/cold backups E2: Backup using RMAN

2 3 Director (Software Application/Product ion) (BPS19) Manager (Logistics) E3: Patches and Upgrades An advanced university degree (Master s Degree) in any Software Engineering/ Computer Sciences from leading renowned University. Preference will be given to foreign qualified candidates. Certifications: Oracle (Minimum Oracle 8) Preference shall be given to candidates with certifications in OCP, DBA 9i or 10g (the latest would be preferred). Knowledge of PostGre SQL will be a plus. Demonstrated post qualification professional experience in handling large scale databases :10 Years Special consideration would be made for candidates having exposure to enterprise level databases. A: Systems Development Life cycle, SDLC 20% A1: Software development methodology/model A2: Analysis, design, plan, implement, test, maintain B: Object Oriented Concepts B1: Object Oriented Analysis & Design B2: Object Oriented Programming concepts C: Development Expertise (Java/PHP), 20% ASP.NET, C# C1: Java, JSP/JSF, J2EE, J2ME, Servlets C2: Java Open source frameworks C3: ASP.NET C4: C# 2% C5: Concurrency issues, web services D: Programming standards, security E: DB/SQL Expertise (integration) An advanced university degree (Master s Degree) in Business Administration, Computer Science, Public Administration or Engineering from one of the top 15 HEC rated universities with a minimum of 6 years college education. Additional study or training in accounting or law, or a recognized qualification in procurement shall be given preference. Professionalism advanced technical qualifications and broad knowledge of all facets of local and international procurement. Post qualification, professional experience: 5 Years A: Computer Knowledge A1: Computer proficiency A2: Office suite, Inventory management

4 5 Manager General Administration (BPS18) Manager (Production) (BPS18) B: Inventory Management 40% B1: Compiling/maintaining records of equipment B2: Stock taking/verification B3: Issuance/receipt of goods B4: Discrepancy Reporting C: Accounting D: Business Law E: General Knowledge An advanced university degree (Master s Degree) in, Accounting, Commerce, Business Administration with majors in Finance from one of the top 15 HEC rated universities with a minimum of six year education from an institution recognized by HEC. Additional study or training in accounting or law shall be preferable. Post qualification, professional experience:05 Years preferably in the field of Public Sector Development A: Computer Knowledge A1: Computer proficiency A2: MS Office suite expertise B: Admin Duties 30% B1: Filing/Diary management B2: Office management B3: Asset/equipment inventory management B4: Plan/Execute Preventive maintenance of equipment. B5: Supplies/Stationery management B6: Solving administrative problems/issues C: Developing reporting procedures D: Accounting E: Commerce An advanced university degree (Master s Degree) in, Computer Science/IT from one of the top 15 HEC rated universities with minimum of six year education from an institution recognized by HEC. Post qualification professional experience:05 Years preferably in the field of Public Sector Development A: Programming Fundamentals B: Analysis of Algorithm C: Fundamentals of Management D: Operating Systems E: Organizational Behavior F: Business Communication and Report Writing

6 7 System Administrator (OS) (BPS18) Data Warehouse Specialist (BPS18) G: Business Research Methods An advanced university degree (Master s Degree) in CS/IT/Engg with minimum of 6 years of computing education from an institute approved by Higher Education Commission or from a foreign country. Should be a team player with good interpersonal and presentation skills both in verbal and written form. Strong knowledge and experience in policy formation, audit methodologies, authentication technologies and security attacks pathologies. IT knowledge and expertise in following areas preferably with certification: OS: Microsoft Windows, IBM, AIX, Linux Database: Oracle, Postgre SQL Network:: TCP/IP, Cisco, Checkpoint firewalls, IDS, VPN Syslog gathering and analysis CISP, CISSP certified A plus A: System Configuration & Management A1: Network configuration and routes A2: Kernel parameter tuning 2% A3: System utilization monitoring and reports 2% A4: User and group management B: Managing System Resources B1: Task scheduling, process priorities, log mgmt. C: Installing and Managing Software C1: RPM/YUM, manage software repositories D: Filesystem Management, LVM, snapshots E: Security Management E1: iptables, SELinux, NAT, permissions 4% E2: Kerberos authentication, TCP Wrappers, 4% ACLs F:Operating System and Database Concepts 2 Database Concepts (i.e. Data Models, DDL, Normalization, Querying) 4% Microsoft Windows Concepts (IIS, Server Configuration, etc) Linux Concepts (Terminal, Installation, etc) Networking Hardware Installation and Configuration (Firewalls, Switches, Routers) An advanced university degree (Masters Degree) in CS/IT/Engg with minimum of 6

8 Database Administrator (BPS17) years of computing education from an institute approved by Higher Education Commission. Certifications: Oracle (Minimum Oracle 8)/Teradata Preference shall be given to candidates with certifications in OCP, DBA 9i or 10g (the latest would be preferred). Knowledge of PostGre SQL will be a plus. Post degree professional experience: 6 Years Experience of handling and managing Databases of large scale preferable in clustering environment. Preference shall be given to candidates having work experience of 23 years in data warehousing. A: Database Design and Management A1: Design and installation of database A2: Detailed database architecture 4% A3: Tablespaces, control files, log management B: User Administration and Security B1: User and privilege management B2: Roles and authorization C: DB Performance Management 20% C1: Performance monitoring and analysis C2: Sizing DB memory structures, query tracing etc. D: Oracle High Availability Tools 15 % D1: Disaster recovery D2: Realtime Application Cluster (RAC) D3: Multimaster replication E: Backup/Recovery and Upgrades 1 E1: Hot/cold backups E2: Backup using RMAN E3: Patches and Upgrades An advanced university degree (Masters Degree) in CS/IT/Engg with minimum of 6 years of computing education from an institute approved by Higher Education Commission. Certifications: Oracle (Minimum Oracle 8) Preference shall be given to candidates with certifications in OCP, DBA 9i or 10g (the latest would be preferred). Knowledge of PostGre SQL will be a plus. Post degree professional experience: 5 Years A: Database Design and Management A1: Installation of DB, management of tablespaces A2: Detailed architecture, logical DB design 4%

9 Software Engineer (BPS17) A3: Control files, Redo log management B: User Administration and Security B1: Controlling user access and permissions B2: Roles, authorization and privilege management C: DB Performance Management C1: Performance monitoring and analysis, reorgs C2: Event tracing, query tracing, Indexing D: Oracle DBA Utilities & HA 5 % D1: Data Guard, DB vault, RAC, Replication E: Backup/Recovery and Upgrades E1: Hot and cold backups and recovery planning E2: RMAN, block change tracking 4% E3: Patching and upgrading new versions of DB F: SQL*Plus Bachelor s Degree in Software Engineer/CS/IT with minimum of 4 years of college education from an institute approved by Higher Education Commission. Must have expertise in the following: Programming Languages: JavaScript, ASP.net, C#, HTML/XHTML Servers/Platforms :MS SQL Server Interface Protocols & Standards: Ajax, Web Services Processes: Object Oriented Design At least 4 years of postqualification experience in software designing and development. A: Systems Development Life cycle A1: Software development methodology/model A2: Analysis, design, plan, implement, test, maintain B: Object Oriented Concepts B1: Object Oriented Analysis & Design B2: Object Oriented Programming concepts C: Development Expertise (Java/PHP), ASP.NET, C# C1: Java, JSP/JSF, J2EE, J2ME, Servlets 2% C2: Java Open source frameworks 2% C3: Concurrency issues, web services 4% C4: ASP.NET, C# 2% D: Programming Concepts and Languages 20% C#, PHP, HTML, VB, JS 20% E: Programming standards, security

10 System Auditors (BPS17) F: DB/SQL Expertise (integration) G:Application, Web and Database Server handling Bachelor degree in CS/IT/Engineering with minimum of 4 years of college education from an institute approved by Higher Education Commission. Preference will be given to candidates having experience of managing IT systems with certification (such as Certified Information Systems Auditors, Oracle, MCSE, CCNP, Network Security) in Databases / Networks / Operating Systems. Demonstrated knowledge and experience of 23 years in IT Systems audit through the use of CAATs tools such as ACL, SOX etc. shall be mandatory. Should be a team player with good interpersonal and presentation skills both verbal and written. Post degree professional experience: 5 Years A: Technology concepts related to networks, system software and database management systems B: Database administration practices C: Capacity planning and monitoring techniques D: Disaster recovery plans and testing methods E: Network and Internet security F: Risk management practices G: IT Audit and Assurance Standards, Guidelines and Tools and Techniques Qualification: B.E(Electronics/Computers), MSc/ MS(Electronics), BCS with at least four years of computing education from an institute duly recognized by the HEC 11 Senior Network Engineer (BPS17) Certifications: Preferred: Network+/MCSE/CCNA/CCNP/ CCSP/CISSP Operating System: Microsoft Windows, Linux and Sun Solaris Experience: 35 Years in following fields: a. Working experience of Installation & configuration of Routing Protocols, bandwidth Management and Quality of

12 Call Center Incharge (BPS17) Services. b. Hands on experience on VPN Tunneling IPSec, PPTP etc c. Must be able to install and configure VSAT, Wireless Local Loop, Radio Link configurations and management, DXX and ISDN Circuits d. Hands on experience of Configuring and Administrating of HP Open View and Cisco works or any other NMS. e. Hands on Experience on Frame Relay, ATM or MPLS Network. f. Hands on Experience with Cisco/Nortel switches, Routers, firewall IDS/IPS. Managing LAN/WAN Protocols and Ports, Clear Understanding of Risk Management. g. Enough experience of Network Securities latest policies and their execution. h. Hands on experience on LINUX, UNIX systems administration. Experience of preparing new contracts and SLA with Network Service Providers of different areas. A: Network Design & Architecture A1: Network Planning and Design A2: Network Architecture and its Implementation B: Network Implementation B1: Routing and switching concepts B2: Load Balancing and Redundancy Protocols B3: Switching Architecture 2% B4: QoS Management 2% C: Network Security C1: Network Security and its Parameters 2% C2: Devices Protection and control mechanism 2% C3: Protection against potential threats (email, 2% web) C4: Network Security Devices (ASA firewall, 2% etc.) C5: AAA services (Radius and TACACS servers) 2% D: Network Monitoring and Reporting D1: Network Monitoring (tools and techniques) D2: LAN/WAN Bandwidth Management 2% D3: Availability Reports (LAN,WAN) F: SLAs for network connectivity G: Backup/Recovery, Optimization An advanced university degree (Masters Degree) in CS/IT/Software Engineering with minimum of 6 years of college education from

13 System Analyst (BPS17) an institute approved by Higher Education Commission. Certifications:Preference shall be given to the applicants with certifications in MCSE/CCNA/MCDBA/MCSD/ CCNP/CCSP/CISSP/OCP Experience: 35 Years in relevant field a. Demonstrated experience of managing Call Center operations, desktop applications and leading call center agents. b. Havi ng experienced of PABX (Maridian1) Option 11C.IVR Voice, Gateway, and Configuring IPML server etc. c. Strong knowledge of initiating, installations and executions and managing operations of PRIs, BRIs and UN Numbers etc. d. Sho uld have Database knowledge of integration Database with IVRs and further its implementation e. Strong Communication skills with dynamic personality, can work under stress and certain. f. Should be a team player with good interpersonal and presentation skills both in verbal and written form. g. Capable of handling Call Centers independently. A: Call Routing and Reports B: Network Servers Handling 1 B1: Internet Proxy Server Configuration B2: Email Server Configuration B3: Web Services Server Configuration (DHCP, DNS, SMTP, others) C: Database Server Handling 1 C1: Database Server Installation (SQL Server, Oracle Server, other) C2: Server Log Monitoring C3: Server Optimization 2% D: Communication Skills 1 D1: Stages of Communication 4% D2: Emotional Intelligence 4% D3: The Communication Process 4% D4: Barriers to Effective Communications E: Call Center Technologies 1 An advanced university degree (Masters Degree) in CS/IT/Engg with minimum of 6 years of computing education from an institute approved by Higher Education Commission.

Certifications: Oracle (Minimum Oracle 8) Preference shall be given to candidates with certifications in OCP, DBA 9i or 10g (the latest would be preferred). Knowledge of SQL server, VB.Net, C+, ASP.Net, Crystal Reports, MS Projects, MS Visio, PostGre SQL will be a plus. 14 Quality Assurance Engineer (BPS17) Post degree professional experience: 6 Years A: System Configuration & Management A1: Network configuration and routes 2% A2: System utilization monitoring and reports 4% A3: User and group management 4% B: Managing System Resources B1: Task scheduling, process priorities B2: Manage system logs, log rotation etc. C: Installing and Managing Software C1: Installation using RPM/YUM C2: Create & manage custom software repositories D: Filesystem Management D1: Creating, recovering and tuning filesystems 6% D2: Logical volume management, snapshots 4% E: Security (iptables, file permissions) F: Backup/Recovery, troubleshoot, optimize An advanced university degree (Masters Degree) in CS/IT/Software Engineering with minimum of 6 years of college education from an institute approved by Higher Education Commission. Experienced/Skills: Field experience in security document processing, Quality assurance experience of systems, processes and products in an automated (IT based) production chain environment Familiar with ISO Certification requirements for document production A: Fundamentals of Software Quality B: Requirement Gathering C: Software Testing Basics D: Writing Test Cases & ATPs (Acceptance Testing Procedures) E: Test Automation F: Quality Control Practices G: Work Process Improvement Graphic Designer Bachelors Degree in CS/IT/Engg with

15 16 (BPS17) Technical Officer (BPS17) minimum of 4 years of computing education from an institute approved by Higher Education Commission. Experienced/Skills: Minimum 3 years of post qualification experience in graphics designing. Advance courses in graphic designing will be plus point. Demonstrated knowledge and experience of designing and development with Adobe Photoshop, Flash, Dream weaver, Maya and Coral Draw etc. Possess good oral and written communication and presentation skills. Knowledge of MS Visio A: Operating System A1: Installation and Configuration (Windows, Linux, MAC, others) A2: System Optimization 2% A3: Software Installation and Problem Troubleshooting B: Adobe Photoshop Skills 30% C: Corel Draw Skills 20% D: Communication Skills D1: The Communication Process D2: Stages of Communication Bachelors in CS/IT/Engg. At least 4 years of experience of managing IT institution preferable supervision of data entry. Background of Databases will be preferred. Knowledge of PostGre SQL will be a plus. Should be a team player with good interpersonal and presentation skills. A: Operating System 1 A1: Basic Server Concepts (Windows, Linux, others) 2% A2: Client Server System Configuration (Windows, Linux, others) A3: Network Services Configuration (DHCP, DNS, others) B: Database Basics 1 B1: System Analysis, Architecture and Design B2: Data Modelling B3: Database Concepts 9% C: Security, Storage, Backup and Recovery 20% of Database C1: Storage space handling 4%

17 18 Technical Officer (FATA) (BPS17) MRP Operational Officer (BPS17) C2: Database Backup C3: Data Recovery and Integrity C4: Data Warehousing D: Database Server Handling 1 D1: Database Server Installation (SQL Server, Oracle Server, other) D2: Server Log Monitoring D3: Server Optimization E: Network Basics Bachelors in CS/IT/Engg. At least 4 years of experience of managing IT institution preferable supervision of data entry. Background of Databases will be preferred. Knowledge of PostGre SQL will be a plus. Should be a team player with good interpersonal and presentation skills. A: Operating System 1 A1: Basic Server Concepts (Windows, Linux, others) 2% A2: Client Server System Configuration (Windows, Linux, others) A3: Network Services Configuration (DHCP, DNS, others) B: Database Basics 1 B1: System Analysis, Architecture and Design B2: Data Modeling B3: Database Concepts 9% C: Security, Storage, Backup and Recovery 20% of Database C1: Storage space handling 4% C2: Database Backup C3: Data Recovery and Integrity C4: Data Warehousing D: Database Server Handling 20% D1: Database Server Installation (SQL Server, Oracle Server, other) D2: Server Log Monitoring D3: Server Optimization An advanced university degree (Masters Degree) in CS/IT/Engg with minimum of 6 years of college education from an institute recognized by Higher Education Commission. Special consideration will be given to female candidates and those having experience of managing IT institutions, supervision of data entry operations, and having certification in Databases / Networks / Hardware Management. Should be a team player with

19 Booklet & Printing Store Incharge (BPS17) good interpersonal and presentation skills both verbal and written. Good understanding of Government operations and experience, knowledge and experience of office management and operations is important. Post degree professional experience: 5 Years A: Operating System 1 A1: Basic OS Concepts (Windows, Linux, others) 7% A2: Client Server System Concepts (Windows, Linux, others) 4% A3: Network Services Concepts (DHCP, DNS, others) 4% B: Networking Basics 1 B1: Network Models B2: Routing Protocols / LAN and WAN B3: Networking Devices C: Database Basics 1 C1: System Analysis, Architecture and Design C2: Data Modeling C3: Database Concepts 9% D: Database Server Handling 1 D1: Database Server Installation (SQL Server, Oracle Server, other) D2: Server Log Monitoring D3: Server Optimization 2% E: Computer Organization and Architecture E1: CPU Handling E2: Peripherals Device Handling 4% E3: Driver Installation Bachelors in Computer Science/IT/Engineering with minimum of 4 Years of college education from an institution approved by the HEC. On job experience of managing document printing and production at a supervisory level preferably in security printing environment. Should be a team player with good interpersonal and presentation skills both in verbal and written form. Experience: 3 Years in management or quality control of a document printing establishment. A: Operating System 1 A1: Installation and Configuration (Windows, Linux, MAC, others) A2: System Optimization A3: Software Installation and Problem 2% Troubleshooting B: Printing Hardware Troubleshooting 2

20 21 Forensic Specialist (BPS17) Hardware Engineer (BPS17) C: Managing System Resources C1: Task scheduling, process priorities C2: Manage system logs, log rotation etc. D: Configuring Hardware/Comm. 20% Equipment D1: Hardware/OS installation/configuration 6% D2: Hardware security measures 6% D3: Network configuration 6% D4: Inspection 2% Bachelor s Degree with minimum of 4 Years of college education from an institution approved by the HEC. Certificate or diploma in Evidence Technology or closely related field or an International Association of Identification Latent Print Examiner Certificate. Experience Four years experience in conducting forensics of security documents to detect forgeries, tempering, manipulation and counterfeiting attempts, fingerprint identification and crime scene investigation. Those qualified in court as fingerprint experts, Digital Evidence Collection for security document through state of the art technique and technology would be given special preference. A: Introduction to Forensic Sciences B: Forensic Medicines C: Fundamentals of Ontology D: Forensic Diseases E: Forensic Engineering F: Forensic DNA Typing G: Physical Evidence B Tech Electronics / Computer Sciences / Bachelor degree or equivalent in the relevant field with minimum four years computing education from an institute recognized by HEC. Certifications: Preferably A+/MCSA/MCSE/CCNA. Post qualification experience: 3 years Practical experience in hardware and operating software maintenance and LAN support. Extensive hands on experience of troubleshooting of problems related to computer hardware, printers, scanners, fax machines, Photostat machines, UPS and laminators etc. Experience in installation, configuration and troubleshooting of Windows /LINUX/UNIX based operating systems. Should be a team player with good

22 23 Assistant Manager (Logistics) (BPS17) Assistant Hardware Engineer (BPS16) interpersonal and presentation skills. A: Hardware Infrastructure Management 20% A1: Installation/upkeep of hardware/comm. 7% Equip A2: Identify and isolate defects 7% A3: Troubleshooting techniques 6% B: Designing and Planning 2 B1: Design and oversee production hardware 7% B2: Generate specifications for hardware 7% B3: Cost estimation, reliability and safety 6% factors B4: Produce and analyze designs C: Testing and Maintenance of hardware D: Computer Organization and Architecture D1: CPU Handling D2: Peripherals Device Handling D3: Driver Installation 4% E: Operating System E1: Installation and Configuration (Windows, Linux, MAC, others) E2: System Optimization 2% E3: Software Installation and Problem Troubleshooting An advanced university degree (Masters Degree) in CS/IT/Business Administration/ Public Administration with minimum of 6 years of college education from an institute approved by Higher Education Commission. Should be a team player with very good interpersonal and presentation skills both in verbal and written form. Post degree professional experience: 4 Years A: Introduction to Computing B:Supply Chain Management 20% C:Principles of Management D: Micro Economics E:Organizational Behavior F: Business Research Methods Qualification: BTech / Computer Sciences Bachelor degree or equivalent in the relevant field education from an institute recognized by HEC. Certification: Preferably A+ Experience: 2 Years on the following: a. Must be able to practically work on Workstations, Printers, Scanners and related accessories. b. Sufficient knowledge to handle Power

24 Assistant Network Engineer (BPS16) Equipment i.e. AVR, UPS, ATS/AMF panels and Power Generators etc c. Should be a team player with good interpersonal and presentation skills A: Hardware Infrastructure Management 20% A1: Installation/upkeep of hardware/comm. 7% Equip A2: Identify and isolate defects 7% A3: Troubleshooting techniques 6% B: Designing and Planning 2 B1: Design and oversee production hardware 7% B2: Generate specifications for hardware 7% B3: Cost estimation, reliability and safety 6% factors B4: Produce and analyze designs C: Testing and Maintenance of hardware D: Computer Organization and Architecture D1: CPU Handling D2: Peripherals Device Handling D3: Driver Installation 4% E: Operating System E1: Installation and Configuration (Windows, Linux, MAC, others) E2: System Optimization 2% E3: Software Installation and Problem Troubleshooting Qualification: Bachelors degree in Computer Sciences or equivalent in the relevant field education from an institute recognized by HEC. Certification: Preferably CCNA Experience: 2 Years on the following: a. Must have expertise on LAN/WAN, Exchange Server, ISA server, network topologies etc b. Should be a team player with good interpersonal and presentation skills A: Networking Basics 20% A1: Network Models 8% A2: Routing Protocols 8% A3: Networking Devices 4% B: Network Security 1 B1: Authentication B2: Access Control B3: Data Confidentiality C: Operating System C1: Basic Server Concepts (Windows, Linux, 2% others) C2: Client Server System Configuration (Windows, Linux, others) 4%

25 26 Printing Staff (BPS12) Forensic Staff (BPS12) C3: Network Services Configuration (DHCP, DNS, others) 4% D: Network Monitoring 1 D1: Virtualization (Remote access, ESXi, others) D2: System Resource Monitoring D3: User Log Monitoring E: Networking Hardware Installation and Configuration (Firewalls, Switches, Routers) Bachelor Degree in the CS/IT/Engineering with minimum of 4 years of education from an institute approved by Higher Education Commission. At least one year diploma in Computer Science. Minimum typing speed 40 WPM. Experience in the field of Data Entry for 2 Years A: Hardware Infrastructure Management A1: Installation/upkeep of hardware/comm. Equip A2: Identify and isolate defects 2% A3: Troubleshooting techniques B: Testing/Maintenance of hardware equipment C: Hardware safety D: Operating System D1: Installation and Configuration (Windows, Linux, MAC, others) D2: System Optimization 2% D3: Software Installation and Problem Troubleshooting E: Printing Hardware Troubleshooting 20% F: Computer Organization and Architecture 1 F1: CPU Handling F2: Peripherals Device Handling F3: Driver Installation Bachelor Degree in the CS/IT/Engineering with minimum of 4 years of education from an institute approved by Higher Education Commission. Experience: Minimum 2 year of work experience in a computer related field. Preference shall be given to the applicants with additional qualification, knowledge of, experience in the field of document forensics. A: Introduction to Forensic Sciences B: Forensic Medicines 1 C: Fundamentals of Ontology 1

27 28 29 Call Center Agents (BPS12) Office Assistant (BPS11) Data Entry Operator (BPS11) D: Forensic Diseases E: Forensic Engineering F: Forensic DNA Typing G: Computer Forensics Processing Techniques H: 1 Bachelor Degree in the CS/IT/Engineering with minimum of 4 years of education from an institute approved by Higher Education Commission. Certifications: Preferred: IELETS/TOFEL or English Language Certificate from HEC recognized institute Experience: 2 year in a Call Center with international level operations. a. Strong Communication skills in different Languages (Local and Foreign) with computer usage skill. b. Typing speed must 40 WPM. Females are encouraged to Apply. c. The ideal candidate will have excellent English and a strong telephone manner, d. They must be comfortable dealing with people at all levels of an organization and be familiar with some marketing terminology. A: Computer Knowledge 20% A1: Computer proficiency A2: MS Office suite expertise B: Call Log Handling C: Customer Record Handling D: Communication Skills E: Call Routing and Reports F: Call Center Technologies Graduation from a recognized university with good knowledge in office automation. A: Basic Computer Knowledge (MSWord, Excel, PowerPoint) B: Record Keeping C: Simple Letter Drafting D: Fundamentals of Management E: Quantitative F: General Knowledge G: Islamiyat Intermediate 2nd Division. At least Three Months Diploma or certificate in Office Automation. Minimum typing speed of 30 words per minute. Experience of Data Entry Operations. Preference will be given to those having experience of working in

30 31 Data Entry Operator (FATA) (BPS11) Data Entry Operator (FATA) female (BPS11) Government/Semiautonomous organization involved in data entry Experience: 2 Years. A: Computer Knowledge 20% A1: Computer proficiency A2: Typing, data management B: Data Entry Operations 30% B1: Process/review documents for deficiencies B2: Data entry/rectification B3: Confidentiality of information B4: Maintenance of DE requirements C: Computer Organization and Architecture 1 C1: CPU Handling C2: Peripherals Device Handling C3: Driver Installation D: Software Installation and Problem Troubleshooting Intermediate 2nd Division. At least Three Months Diploma or certificate in Office Automation. Minimum typing speed of 30 words per minute. Experience of Data Entry Operations. Preference will be given to those having experience of working in Government/Semiautonomous organization involved in data entry Experience: 2 Years. A: Computer Knowledge 20% A1: Computer proficiency A2: Typing, data management B: Data Entry Operations 30% B1: Process/review documents for deficiencies B2: Data entry/rectification B3: Confidentiality of information B4: Maintenance of DE requirements C: Computer Organization and Architecture 1 C1: CPU Handling C2: Peripherals Device Handling C3: Driver Installation D: Software Installation and Problem Troubleshooting Intermediate 2nd Division. At least Three Months Diploma or certificate in Office Automation. Minimum typing speed of 30 words per minute. Experience of Data Entry Operations. Preference will be given to those having experience of working in Government/Semiautonomous organization involved in data entry Experience: 2 Years.

32 33 AC Technicians (BPS10) Electrician (BPS10) A: Computer Knowledge 20% A1: Computer proficiency A2: Typing, data management B: Data Entry Operations 30% B1: Process/review documents for deficiencies B2: Data entry/rectification B3: Confidentiality of information B4: Maintenance of DE requirements C: Computer Organization and Architecture 1 C1: CPU Handling C2: Peripherals Device Handling C3: Driver Installation D: Software Installation and Problem Troubleshooting Matriculation with six months diploma in Electronic / Electrical / Refrigeration from an institute recognized by Technical Board. Experience: 2 Years on the followings: Must be able to practically work on Air Conditioners 1.5 ton to 4.5 tons Chillers and related accessories. A: Basic Computer Knowledge (MSWord, Excel, PowerPoint) B: Physics C: Chemistry D: Fundamentals of Electronics E: Repairing and Maintenance of AC F: General Knowledge G: Islamiyat Qualification: Matriculation with six months diploma in Electrical appliances from an institute recognized by Technical Board. Experience: 2 Years on the following: Capable enough to work with: Electrical wiring Earthing ATS Panel installation Circuit Breakers Knowledge of Series and Parallel circuit along with troubleshooting techniques. A: Basic Computer Knowledge (MS Excel) B: Electrical Wiring C: Transformer D: Kinds of A/C Motors and use/ StarDelta Connection E: Earthing & Magger and Magger Testing F: A/C Supply system of Electricity G: Quantitative 34 Generator Qualification: Matriculation along with

Operator (BPS10) minimum 2 years experience to handle the Generator in any Govt. Organization. Experience: 3 Years on the followings: a. Must be able to work on 20 KVA or higher capacity Generators (Petrol / Diesel) b. Capable to Service the Generator A: Physics B: Chemistry C: Quantitative D: General Knowledge E: Islamiyat F: Job Description 20%