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Mobilizing the Troops Providing mobility for an army of employees is about more than just the app Mike Jennett / June, 2014 @mjennett #HPDiscover
It s a mobile world 6.8 B mobile phones in use worldwide 40B app downloads on Apple alone 4:1 mobile projects outnumber native projects by 2015-Gartner 4
This is today s enterprise workplace Employees need to access their information anywhere, anytime and from any device. 5
We ll look back someday in the (not too distant) future and chuckle that we once made everyone in the organization use a single application. Chris Taylor The Future is an App Successful Workplace Blog
This is not mobile friendly. This is a complex application that requires intense heavy duty programming to bring about the ability for individuals to receive data on their mobile devices. Without all of these fields and information the user 7
This is mobile friendly The same back-end but with a mobile friendly interface 8
This is mobile first An interface designed with mobility in mind from the outset. Mobility causes us to change the way we think and gets us to focus on a single task, like ordering the best cup of coffee to get your day started. 9
The mobile ecosystem encompasses all of the platforms, technologies and techniques used to make digital content accessible on any Peter Corbett device. President Click 3X
Mobile Maturity Model Stage 0 Mobile Chaos No clear strategy Isolated projects Various technology POCs Trial and Experimentation Stage 1 Mobile Silos Some department mobile strategies Structured projects Emerging mobile technical alignment Direction set by each team (often different) Stage 2 Mobile Bus Units Business Unit Mobile Strategy Mobile B2C and B2E programs to achieve BU goals Aligned technology and consistency drives reuse and speed Test and release automation is key User demand, cost escalation and risk mitigation Mobility tasks are outsourced Stage 3 Mobile Enterprise Mobile Strategy Clear BYOD policies Enterprise B2C/B2E mobile programs aligned across BUs Enterprise architecture supports mobile channels Analytics and proactive monitoring define decisions Mobility is brought in-house 11
Products Beyond the App Mobility is not just about the consumer experience for IT, it s also about the developer experience Consumer - Productivity for employees Provide employee services, including BYOD, that meet consumer-level expectations while maintaining sufficient control and keeping users accountable Consulting Developer - Mobility Center of Excellence Facilitate the mobility efforts of the business units and IT teams by establishing a common framework and sharing best practices, guidelines - including design/ implementation/ deployment capabilities Support Partners 12
Our Enterprise Footprint Today at HP Email supported across all platforms Mobile app support on Android, ios and Windows Tablet (Windows Phone planned) Device management integrated on Android, Windows and ios using SAP Afaria Integrated cross-platform MEAP and secure container Moving from native/hybrid apps to container based HTML5 100000 90000 80000 70000 60000 50000 40000 30000 20000 10000 0 Access by Device 2012 Q1 2012 Q2 2012 Q3 2012 Q4 2013 Q1 2013 Q2 2013 Q4 ios Android Windows 6.x Others 13
OneHP Mobility IT is enabling HP enterprise mobility offerings Device offerings: Windows 8, Android & Chrome Application development based on HP Anywhere & HP s solid offerings in security, testing, monitoring & life cycle management Containerization of apps & data enabling BYOD Separation of personnel & corporate data Integrated device and app management Cloud based integrations for secure storage Managed wireless access systems & 14 services
You may ask yourself, well, how did I get here? David Bryne Talking Heads Once in a Lifetime
In the beginning HP IT homegrown mobility platform IT developed solution ongoing enhancements and support is a challenge Complex security integration Service Oriented Architecture, 3 rd party SaaS providers, and multiple identity providers (e.g., @HP & HPP) are not easily integrated Standalone HTML5 apps platform specific testing and enhancements result in Sub-optimal app development effort Inconsistent user experience between apps 16
HP IT Mobility a bit of history 6/2011 Mobility launces on webos with 5 apps 8/2011 webos devices discontinued, mobility program working with obsolete OS 3/2012 Mobility team introduces Android capabilities. Apple not allowed! 6/2012 Pan-HP initiative started to create HP Anywhere 10/2012 Apple now allowed, Mobility team integrates ios capabilities into catalog 8/2013 HP Anywhere released 17
HP Anywhere: mobility for the enterprise HP Anywhere Employee user Developer IT administrator Single place for all enterprise access Developer platform HP Anywhere Gateway Personalized, role-based mobile enterprise access & collaboration, without intruding on BYOD. HYBRID: Mobile app dev platform (HTML5, JavaScript, CSS, Cordova) for multi-screen apps with unique collaboration & integration capabilities. Administer and manage role-based access, secure connectivity and collaboration. 18
Distributing the apps HP Anywhere + HP Access Catalog Enterprise Catalog : Distribute native corporate apps alongside hybrid HP Anywhere apps Co. app Co. app Co. app Co. app HPA Co. app Hybrid apps Enforces role-based security access, including integration to LDAP HP Anywhere container: Reduces release bottlenecks of public stores Enforces role-based security access, including integration to MDM solutions 19
Securing the apps Not all containers are created equal Company apps All enterprise apps run in a single, secured container Container allows crossapp connection + collaboration Front Page provides at-a-glance status across apps 20
HP Anywhere @HP Developers are more productive build one app vs. 3 or more write once, run many IT Administrators have a central point of control role based security, supporting BYOD Users can connect with back office systems, with each other and deliver business value on their device of choice Substantial reduction in both development and support costs for the enterprise HP IT is modernizing and mobilizing our workforce with HP Anywhere 21
What makes HP Anywhere effective? HP Anywhere Hybrid Native Development Lifecycle 100% common code across device types Reuse common web skills 75% common code across device types Reuse common web skills 0% common code across device types Platform specific skills Integration API gateway supplied Context messaging API gateway required Inconsistent messaging API gateway required Inconsistent messaging Security Containerised Apps Single Sign On integrated (SSO) Per App security Deploy own SSO Per App security Deploy own SSO Supportability Consistent user interface Central logs Interface by device Per App logs Interface by device Per App logs Agility 22 Not tied to App store approval policies* Release upgrades at will Must follow App store policy Must follow App store policy *except initial container if customized
What drives a mobile app? Success if measured by user feedback, not just requirements Keys to killer apps Good business case Understanding of end user expectations Strong developer to end user relationship Engaging consumer experience Shapes the business I love it. It s about 10 times faster than trying to add a hand taken image to EEM. Slick. Fast. Great App. I can SHOW THIS TO CLIENTS!!! Above all WELL DONE! Adrian A real productivity tool, with this I have one less reason to dial into VPN Diego Fantastic job, congratulations to make it happen, will save us a lot of time. John 23
Employee Expense Management Creating compelling productivity experiences Taking the key tasks from a worldwide system Key pain points Managers don t approve expenses Employees can t easily track cash expenses 2 apps Expense approvals Expense creation Both apps utilize same back-end, each app handles a single task, neither app needs instructions 1 st Year Productivity Savings $24M Expense Reporting Possible time savings of single rep over course of year $1,200 $50 $100 Expense Reporting Possible time savings of 20k reps over course of year $24,00 0,000 $1,000,000 $2,000,000 Possible savings estimate based on 1 hour per trip, 2 trips per month at $50 per hour 24
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