IMARDA i360 MANAGING FLEET-WIDE COMPLIANCE Companies who rely on vehicles and mobile assets to operate their business are increasingly looking to fleet management systems to ensure their drivers and vehicles comply with internal and external regulations. Lack of driver and vehicle compliance to legal, industry and internal mandates cost businesses: MONEY: The dollar amount is the most visible cost for organisations when drivers and vehicles do not comply with regulations. Fines, breakdown and repair expenses as well as legal, insurance or settlement fees can be vast. These costs are on top of the revenue lost from customers who have had services delayed or cancelled. TIME: A lack of driver and vehicle compliance results in lost time for management, fleet and administration staff and drivers. Unexpected breakdowns, accidents or incidents result in time consuming tasks like rescheduling missed jobs, re-deploying employees and vehicles to cover these jobs, investigations by management and many other tasks which push back the deadlines for other ongoing and important tasks. RESOURCES: Every minute a vehicle or asset sits inoperable is not only a lost opportunity to be servicing clients, but also incurs the cost of replacement resources being deployed to cover the workload. Likewise, the time taken by staff to undertake the vehicles repairs means other tasks and deadlines have to be delayed. REPUTATION: Company vehicles and drivers are mobile representations of businesses and their brand. Non-compliance with legal and company regulations present a poor view of the business to current and potential clients on the road. Even the strictest code of conduct does not ensure all drivers are compliant 100% of the time, let alone identify faults or areas for improvement. COMPLIANCE ISSUES: Excessive speed is a factor in many road accidents; but how can businesses monitor the speed a driver is travelling at without actually being in the vehicle? Relying on speeding tickets and/or reports from other motorist is an
inefficient method of monitoring how drivers are representing the business on the road. To operate wisely, businesses need to know when drivers are breaching speed regulations as it happens and be able to report on a vehicles speed events on a per vehicle, per trip, per driver basis. Transport industry regulations dictate not only the number of consecutive hours a driver may operate a vehicle, but also the number of breaks that driver is required to take while on shift, how often these breaks must be taken, their duration, and how long the gap between shifts must be. Drivers are required to carry log books at all times but how do businesses ensure that each driver is compliant every minute they are behind the wheel? Furthermore, how do companies reliably demonstrate and report to government officials and road side authorities that drivers are compliant with their daily, weekly and bi-weekly hours of service? When making service level agreements with specific clients it is vital for businesses to be able to ensure that the terms and agreements of the contract are being met by drivers and vehicles. For example, if a client specified they could not receive deliveries between 3-4pm, the business must be able to monitor, guarantee and demonstrate compliance with this agreement. When customers raise discrepancies with these agreements, it can be almost impossible to validate these claims without minimising the level of customer service provided or undermining fleet staff. BENEFITS OF FLEET-WIDE COMPLIANCE DRIVER SAFETY: Businesses are responsible for their driver s safety when they are on the job. Lack of compliance with legal and industry regulations such as driver fatigue and hours of service puts drivers and other motorists on the road at risk. Note here that risks can never be completely eliminated, but managing driver fatigue and vehicle servicing and maintenance will reduce the likelihood of accidents and safeguard organisational liability. VEHICLE LIFE: Preventative maintenance and compliance with individual vehicle servicing plans is imperative for optimising a vehicle s safety, quality and lifespan vs. its operational costs. Compliance with servicing plans plus regular inspections and upkeep prevents potential issues and minimises vehicle downtime. DECREASE OPERATIONAL COSTS: Identifying and reducing unnecessary fuel usage, vehicle wear and tear, staff overtime and general time inefficiencies decreases operational costs by minimising overhead expenditures. When businesses invest in high-value assets such as vehicles, compliance with internal operating standards is vital to ensure that the revenue 2
returned from each asset is maximised against its recurring operational costs. REDUCE CARBON FOOTPRINT: Compliance with environmental regulations means businesses need to monitor and reduce their vehicles greenhouse gas emissions; this is achieved through more efficient fuel usage and reduced idling time, effective routing, and regular servicing to ensure vehicles are fit for their purpose. IMARDA S INTELLIGENT TELEMATICS PLATFORM, i360 legislation, regulations or business rules unless the system alerts designated staff members otherwise. This creates a safe working environment for drivers and means less time is spent micromanaging fleet staff and operations and more on exploring and developing business opportunities. i360 eliminates guesswork and assumptions from compliance management by providing reliable and verified data for analyse and use. Near impossible tasks such as monitoring a vehicles speed events and a drivers compliance with Hours of Service regulations are as easy as entering a log-in and password online. i360 automates and manages the collection and reporting of data which simplifies official Occupational Health & Safety and NHVAS* audits, as well as internal analysis to establish trends and highlight areas of concern and non-compliance. Imarda s i360 fleet management solution is a scalable and flexible business tool for ensuring fleet-wide adherence to driver, vehicle and environmental regulations. Our system enables customers to safeguard organisational liability and reduce the likelihood of accidents and breakdowns by effectively managing driver and vehicle hours of operation. i360 removes the hassle of monitoring compliance by enabling businesses to manage by exception; drivers and vehicles are operating within the relevant Using i360 to monitor compliance requirements results in increased driver safety, extended vehicle life, reduced carbon emissions and decreased operational costs. *Refers to Australian regulations 3
i360 COMPLIANCE FEATURE SET ACTIONENGINE BUSINESS RULES i360 s ActionEngine uses configurable business rules to automate both basic and advanced operational processes. ENGINE MANAGEMENT i360 s optional Engine Management System (EMS) collects and analyses information from a vehicle s Engine Management computer to identify areas of concern and highlight potential areas for improvement. DRIVER ID i360 s Driver ID allows drivers to log in via both the in-cab display and a smartphone. Any vehicle/ activity is then linked back to the driver. ALERTING (ADVANCED) i360 s alerting feature identifies noncompliance within your organisation, in real time, by sending alerts to your screen, email or phone. FATIGUE MANAGEMENT / ELECTRONIC LOG BOOK i360 s Fatigue Management module enables companies to proactively ensure compliance with driver fatigue laws. Breaks and driving hours are automatically monitored to ensure daily, weekly and bi-weekly compliance. DRIVER BEHAVIOUR i360 monitors driver behaviour to ensure regulatory compliance. GEO-FENCING i360 s geo-fence feature allows you to simply create complex shapes around different areas and record entry and exit activity associated with each geo-fence. The time within each geo-fence is also recorded; timeouts and speed limits can be associated with a geo-fence and used to trigger alerts. LIVE DRIVER CAMERAS* i360 s in cab cameras provide a live visual stream and record for each trip your vehicle undertakes. Identify and rectify inefficient and unprofitable driver behaviour and verify violations in legal or company regulations. SERVICE MANAGEMENT i360 s service management functionality allows companies to proactively manage vehicle servicing to ensure drivers have a safe environment to work in. VEHICLE REPORTING i360 s vehicle reports provide detailed information on a specific vehicles activity on a user defined date and time basis. DRIVER REPORTING i360 s driver reports identify and summarise driver activity on a user defined date and time. *Soon to be released 4
ABOUT IMARDA Imarda designs and builds flexible fleet management software and hardware for enterprise customers around the world. The i360 platform uses the power of Imarda s third-generation GPS fleet management suite to enable businesses to optimise the efficiency and productivity of their mobile assets and workers. For more information visit www.imarda.com