Hans Weustink Ul. Wschodnia, 65 M16 Lodz 90-103 Poland Email: hansweustink@gmail.com Mobile Poland: +48.691.712.968 Skype: hansweustink Personal Details Born in Haarlem (The Netherlands) in July 1967; Dutch nationality, Not married, Driver s License European Union, cat. B. Registered as Independent Contractor since 2004 Education Secondary school from 1979 to 1986 Haarlem Business School, HEAO, Bachelor Degree in International Management (1990) University of Deusto, Bilbao (Spain), Post Graduate Degree in Marketing Management (1991) Profile Functional Project Manager Software Implementation projects Software Migration Expertise 1. Project Management: Prince2, Microsoft Sure-step (2010) 2. Implementatiion of Microsoft Dynamics CRM and AX 2012 3. Application Software Migration Projects Assignments as Freelance Contractor IT Certifications Prince2, Foundation & Practioner (2006) Microsoft Dynamics CRM 4.0 Implementation and Configuration (2010) Microsoft Sure Step 2010 (2011) ITIL L3 Foundation (2013) Foreign Languages Dutch (native language) Superior Level: German, English, Spanish Advanced Level: French and Portuguese Beginners Level: Norwegian language 1
Assignments as Freelance Contractor September 2013 to end of May 2014 (expected) Project manager Transition voor Fujitsu Technology Solutions GmbH, München (Duitsland) en Lodz (Polen) Situatiion: Migrating the Internal IT Helpdesk for Fujitsu Internal Support from Germany (Augsburg) to Poland(Lodz). Methodology: Prince2/ITIL Tasks: Planning, documentation, knowledge transfer, budget, procedures and Processes, User knowledge base, SLA en OLA, test-plan and roll-out Activities Functional project management, daily progression supervision, writing Project Initiation document, time-management, feedback to Fujitsu Germany, weekly reporting to Management, daily management and administraion of the Project Team, Results: Expected launch for German and Dutch languages is May 2014. December 2012 until June 2013 Project Manager Microsoft Dynamics CRM at Logistica de Mayab S.A. de C.V. (forming part of Grupo Bepensa S.A. de C.V.), Mérida, Yucatán ( Mexico). Situation: Implementation of the CRM to replace their old system Ope Admin the Logistics, Sales and Marketing department on 7 locations spread throughout Mexico. In total about 30 users were affected. Methodology: Sure step (by Microsoft) Tasks: Responisble for: all stages of the Project Plan, intake of pre-sales en sales requirements and processes, customisation of the CRM Application according to these requirements and processes, Involvement of proper resourcess, Budget and costs and Hand-over to IT upon finishing the Implementation. Activities: Daily management of the Project Team (5 FTE), Updating Project Plan, Progress reporting to the Management, Conflict Mediation, Administering and safeguarding deadlines, Software developments and assisting with User Training Programme. Results: Handover July 2011 until October 2012 Interim Project Manager Microsoft Dynamics AX 2012 at MegaEmpack S.A. de C.V. (forming part of Grupo BepensaS.A de C.V) in Mérida, Yucatán (Mexico). Situation: Migration of front- and backoffice (Production, Wharehousing, Costs, Purchasing, Planning, Sales and Administration) of the old systemopeadm to Microsoft AX 2012. In total 7 factories in Mexico with 260 users. Methodology: Sure step (by Microsoft), Tasks: Responsible for realisation of all phases of the project, assigning people and resources, budget and time schedule, hand-over after implementation Activities: Managing the Project Team, relation management with all parties involved (including Supplier), administering the Project Plan, Progress Reporting to Management, Problem solving, measuring Critical Path, assisting with Test Plan, User licenses and Training for the users. Results: Full cycle implemetation in all 7 factories 2
November 2010 to April 2011 Interim Project Manager Microsoft Dynamics CRM at Metaplus S.A. de C.V. (forming part of Grupo Bepensa S.A. de C.V.), Mérida, Yucatán ( Mexico). Situation: Implementation of the CRM and integration with AX 2009 for the Sales and Marketing department. Dealing with 2 locations in Mexico and Colombia with a total of 35 users. Methodology: Sure step (by Microsoft) Tasks: Responisble for: all stages of the Project Plan, intake of pre-sales en sales requirements and processes, customisation of the CRM Application according to these requirements and processes, Involvement of proper resourcess, Budget and costs and Hand-over to IT upon finishing the Implementation. Activities: Daily management of the Project Team (5 FTE), Updating Project Plan, Progress reporting to the Management, Conflict Mediation, Administering and safeguarding deadlines, Software developments and assisting with User Training Programme. Results: Training and initiation of using the CRM, incl. Interface met AX 2009 June 2010 to October 2010 Interim Project Manager ERP bij Viveros de Colima, contracted by Align IT SA de CV, Guadalajara (Mexico) For the IT Department I was responisble for the Implementation of an online ERP solution called OpenBravo in Colima (Mexico). Samenwerking met het bedrijf Estrasol, ERP specialisten gevestigd in Guadalajara (Mexico). Situation: Migrate data from their old system to the new ERP environment by OpenBravo, cloud based solution. Methodology: Agile/Scrum Tasks: Managing the Project Team (5 FTE), process-analysis, supervision over data migration, testing and pilot, progress reporting, daily contact with Estrasol for development and training, handover after implementation to IT Manager. Results: Implementation and migration in conjunction with the Project Plan. October 2009 to April 2010 Interim Project Manager; Telecommunications; Voice Data Bridge BV, Hilversum Responsible for the implementation of a Web & Video Conferencing system based on WebEx, in conjunction with Microsoft and Cisco technology. March 2009 to August 2009 Product Manager for Covide CRM BV in Barneveld (Netherlands) Responsible for preparing Covide CRM for launch on the Spanish market. This is an Open Source CRM package for Small & Medium Business. October 2008 to February 2009 Project Manager Outsourcing Norfolkline BV for the IT Department, The Hague (Netherlands). Responsible for the outsourcing of basic infastructuur, hosting and applications of the ERP and CRM platform for a terminal operating system, ferry reservation system and transportation management system. June to September 2008 Interim Project Manager for Trans-IT Hosting, Heerlen (Netherlands) Assisting clients from SMEs in custom hosting, website development, management of databases and Web-based programming. Design of virtual private servers. November 2007 to May 2008 Interim Product Manager, IP Connectivity at ISP ZeelandNet Zakelijk BV, Vlissingen (Netherlands) 3
Changing the Product portfolio of connectivity services (IP-VPN, Ethernet, Dark Fiber) to new Customer and Market requirements. September 2006 to August 2007 Interim Product Manager Hosting for KPN NV, The Hage (Netherlands) Cybercenter Services. Phasing out the old hosting proposition. Creation of new proposition for Large Business Customers December 2005 to July 2006 Interim Product Manager bij Castor Networks BV in Hilversum (Netherlands) Develop and ensure deployment of VSAT (satellite) Tail Local Service and obtaining Frequency Licenses in several countries in Africa and Latin America. June 2005 to October 2005 Project Manager Outsourcing for Diatom Enterprises Ltd., Riga (Latvia). Develop and Implement IT Outsourcing process for software development in Microsoft.NET to Latvia (Riga). March 2005 to May 2005 Project Manager for an IT project for the Mexican Chamber of Commerce (Bancomext) in The Hague on ICT outsourcing of ERP software to Mexico. September 2004 to January 2005 Interim Product Manager for SNT Conferencing Services BV, The Hague. Product management for Webcasting service of SNT. Setting up a new portfolio which Webcasting and Event Services WebTV main services are sold to the business market. 4
Working experience as Employee April 2002 to June 2004 Product Manager Value Added Services, Aramiska BV, Eindhoven (Netherlands). Aramiska was an Internet Service Provider for Broadband Internet via satellite, which used the Eutelsat satellites November 1998 to March 2002 Product Manager for Colocation and Basic Hosting, KPNQwest, Madrid (Spain). KPNQwest was an Internet Service Provider, with its own pan-european fiber optic network and its data centers for Server Colocation and Hosting. February 1996 to October 1998 International Account Manager at Vyvx International Ltd., in Pinewoods, London (United Kingdom). Vyvx is a division of Williams Communications Group of Tulsa (USA). The company specializes in providing comprehensive services for satellite broadcasting January 1994 to January 1996 Sales Support at Unisource Satellite Services BV, in Hoofddorp (Netherlands). The company specialised in selling Satellite Data Communications services and bandwidth to large Business Customers in Europe and Middle East. April 1993 to December 1993 Sales Support Assistant, KPN (PTT Telecom BV) in Rotterdam (Netherlands). Telecommunications. Selling ISDN Telecom Services to Business Market in the Rotterdam area 5
September 1991 to March 1993 Marketing Assistant, Athlon España, SL; Sant Cugat del Vallès (Barcelona Area, Spain). Automotive Sector and Car Body Repair chain in Spain. 6