Advanced Technical Report Writing & Presentation Skills

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Advanced Technical Report Writing & Presentation Skills For Experienced Writers & Presenters in the Oil & Gas Industry 27 29 June 2011, Kuala Lumpur, Malaysia STEVE HOLLOWAY BSc. (Hons), CTEFLA, DTEFLA Specialist technical report writing trainer with 15 years of Industry experience Steve is very good and his teaching method made it interesting for students Petronas Carigali Vietnam, Thang Long JOC Its worth the money! Sarawak Shell Bhd A new edition to the PetroEdge Technical Report Writing Skills Series This course provides experienced writers in the Oil & Gas industry with the skills to write and present a variety of important technical documents and presentations effectively. It will feature an in-depth look at specific types of document written by senior staff such as reports, standard operating procedures (SOP) and proposals. Experienced writers in Oil & Gas companies involved in the setting-up of and managing of writing teams will find this course useful. UNIQUE FEATURES of this training course: Detailed Course & Reference Manual for Continuous Learning and Sharing Practical Exercises and Video Playback to better understand and appreciate the concepts Limited class size to ensure One-to-One Interactivity Assessment at the end of the course to help you develop a Personal Action Plan

Course Overview This session provides experienced writers with the skills to write and/or edit a variety of important technical documents. This is done by reviewing the key foundations set down in the Intermediate level course before moving on to a more in-depth look at specific types of document written by senior staff such as reports, standard operating procedures (SOP) and proposals. Experienced writers in large companies are also involved in the setting-up of and managing of writing teams. As such, the course also looks into the key benefits and challenges of writing teams, and how these affect the setting up of a successful writing team. Finally, being part of a formal review procedure for important documents, a common role for senior engineers and technical professionals. The course identifies the most common language mistakes found in technical documents and how to avoid them. By attending this 2 day session you will be able to learn the following: o Review the key concepts of modern technical writing o Establish the Five Steps to Successful Writing o Identify the key aspects of writing reports, SOP and proposals o Highlight the key aspects needed to form successful writing teams o Highlight the most common language errors in technical writing and how to correct them Who Should Attend? This course is designed as a follow-up to our programme Effective Technical Report Writing for Oil & Gas Engineers and Technical Professionals. However, with the use of key reviews of core concepts it is also a standalone programme suitable for the following people: - Senior engineers or technical professionals who write major documents such as external reports or proposals - Senior technical or managerial staff who oversee the technical writing of junior staff - Anyone involved or likely to be involved in major team writing projects - Engineers or technical professionals involved in preparing manuals or procedures for internal or external use Course registration begins at 8:30am on Day 1. The course will commence at 9am on both days. There will be breaks for mid-morning refreshments, lunch, and mid-afternoon refreshments. The course will end by 5pm on both days.

Course Outline: Advanced Technical Report Writing Skills: 28 & 29 June 2011 DAY ONE MODULE 1 Introduction Writing in the Oil & Gas industry - Group discussion: the key aspects of writing in the Oil & Gas industry The Four Cs of Effective Writing - Trainer: elicit the Four Cs through pictures Self Analysis - You as a Writer - Participants complete questionnaire about own writing ability - Group discussion: common weaknesses Reader and purpose - Trainer: tips on becoming a critical reader - Practice: writing purpose statements Technical writing style review - Trainer: writing effectively using strong verbs instead of dull nouns - Group discussion :when to use the passive and when not to - Group discussion: what is jargon and when should it be used - Trainer: how to check the readability of your writing 2 The Five Steps to Successful Writing Preparation - Group discussion: identifying the key aspects of preparation Research - Trainer: primary and secondary research - Group discussion: sources for research - Practice: listening and note-taking skills Organisation - Trainer: key aspects of organising material - Group discussion: methods of development Writing - Trainer: stages in the writing process - Practice: from outline to paragraph Revision - Trainer: key aspects of editing strategies - Group discussion: editing vs. proofreading 3 The essentials of effective reports Report structure - Participants complete the section names of a generic report - Participants identify the key language for each section The key components of an Introduction - Trainer: sub-sections found in the Introduction - Group discussion: what is the terms of reference statement - Practice: writing a terms of reference statement - Practice: writing an Introduction

Finishing your report - Group discussion: fact vs. opinion - Trainer: summarising key data; interpreting the data making forecasts - Practice: writing the conclusions and recommendations to a report Writing an Executive Summary - Group discussion: Abstract vs. Executive Summary - Trainer: Organising your summary - Practice: writing a short summary DAY TWO 4 The essentials of effective SOP The format of typical SOP - Trainer: presentation of typical SOP - Participants identify key sections Writing effective operation tasks - Trainer: key steps - Practice: using the Imperative correctly Highlighting Warnings and Cautions - Trainer: standardising warning and caution signals - Practice: Rewriting Warnings 5 The essentials of effective proposals Proposal context and strategies - Trainer: RFP or no RFP? - Group discussion: identifying the key points of an RFP Comparing types of proposal - Group discussion: comparing solicited vs. unsolicited; internal vs. external; informal vs. formal - Trainer: structuring a persuasive proposal - Practice: writing a persuasive concluding summary 6 Writing in Teams Why write in a team - Group discussion: benefits and challenges to team writing Challenges facing writing teams - Trainer: four key challenges facing teams - Trainer: identifying roles and setting procedures - Group discussion: managing remote teams 7 Revising your language Common language errors - Practice: correcting common errors - Practice: proofreading writing samples Course round-up and evaluation APPENDICES 1. Grammar notes 2. Tips for using visual aids 3. General formatting guidelines 4. References

Course Outline: Advanced Presentation Skills 27 June 2011 Who Should Attend? This session is designed as a follow-up to our programme Presentation Skills for Oil & Gas Engineers and Technical Professionals. However, with the use of key reviews of core concepts it is also a standalone programme suitable for anyone for whom giving presentations is a key part of their job and includes those: - who have never attended formal presentations training - who have attended some training but need a refresher By attending this 1 day session you will be able to learn the following: - Review the key concepts of effective presenting - Highlight the importance of understanding who you are and who the audience are - Highlight the importance of having a clear purpose to the presentation - Present an effective, quick method of planning the presentation - Show the relationship between the key aspects of your message in terms of verbal vs. non-verbal language - Give extensive feedback to participants following video recording of their presentations MODULE 1 Introduction and review Ice Breaker - Individual: one minute presentation: Who I am Review of key components of effective presentations - Group discussion: key features of good presentations and presenters 2 WHO s talking, WHO s listening? Understanding yourself and your audience - Trainer: personality profiles - Group discussion: the benefits/disadvantages of personality profiling Using the Herrmann Whole Brain Model - Trainer: what is the Whole Brain Model? - Individual: assessing your personality type - Group discussion: assessing your audience s personality type Getting on your audience s wavelength - Trainer: WIIFM - Group discussion: identifying their WIIFM 3 WHAT are you talking about? Establishing your Purpose - Trainer: purpose; information; organisation; support Planning - Group discussion: completing an Information Map Structuring a persuasive presentation - Trainer: the organisational diamond - Group discussion: completing an organisational diamond Using visual aids - Trainer: the most important visual aid - Trainer: Death by PowerPoint and how to avoid it -

4 HOW do you tell them? Types of language - Group discussion: verbal vs. non-verbal language - Trainer: using words to paint pictures Using your Voice to create impact - Trainer: key aspects of your Voice Non-verbal language - Group discussion: do s and don ts of body language Conclusion - Trainer: six common failings 5 Individual presentations Preparation of topic using an Organisational Diamond Video recording of individual presentations Trainer and peer feedback Course round up ABOUT YOUR TRAINER: STEVE HOLLOWAY Steve managed the Business Skills Unit of the British Council programmes as well as overseeing all training-related matters from 1997. Steve considers himself a trainer first and specializes predominantly in high-level writing and technical report writing programmes. In addition to conducting training in Technical Writing, Steve has also been the chief editor for two large writing projects. The first was the entire Start-Up Manual (including the Black Start Manual) for Nippon Oil s Helang Integrated Platform, which came online off Sarawak in 2004. Steve was involved in this year-long project from the beginning, including helping to decide on the overall style aspects of the manuals to the final preparation prior to submission to the client. The second was a four-month project rewriting the manuals for the Puteri Dulang FSO off Terengganu. Previous comments from past participants: Thank you for the course that gives us new ideas and techniques on how to write a report properly Nippon Oil Corporation Training was efficient and issues regarding technical writing were resolved. I believe that this training there will be a better way to have our reports to appear readable and easy to understand Sarawak Shell Bhd Steve has conducted programmes for all of the following organizations : Petronas Carigali Thang Long JOC BP Chemicals Malaysian-Thailand Joint Authority Petronas Holdings ExxonMobil Murphy Sarawak Shell Petronas Carigali MLNG Talisman SapuraCrest Carigalihess and many others. Refer to more testimonials on-line through our event gallery on

REGISTRATION FORM EGA TE DETAILS DELEGATE REGISTRATION DETAILS Advanced Technical Report Writing & Presentation Skills 27 29 June 2011, Kuala Lumpur Early Bird Price Normal Price TEAM DISOUNTS PetroEdge recognises the value of leaning in teams. Group bookings at the same time from the same company receive the following: Advanced Technical Report Writing & Presentation Skills (3 days) SG$ 2199 SG$ 2,399 3 or more at 5% off 5 or more at 7% off 8 of more at 10% Presentation Skills ONLY (1 day) Delegate 1: Mr Mrs Ms Dr Other Telephone: Email: Advanced Technical Report Writing (2 days) SG$ 1,899 SG$ 2099 Job Title: Department: ------------------------------- Delegate 2: Mr Mrs Ms Dr Other Telephone: Email: Job Title: 4 Easy Ways to Register Online: Email: info@asiaedge.net Phone: (65) 67419927 Fax: (65) 67478737 SG$ 999 SG$ 1299 Please note: - indicate if you have already registered by Phone Fax Email Web - if you have not received an acknowledgement before the training course, please call us to confirm your booking. - photocopy this form to register multiple delegates. Group discounts are not applicable with other discounts or promotions including early bird offers In-house Training { } Yes, I would like to organise this training on-site and save over 20% of total course fees! For further information about In-house training, please call +65 67478737 or email info@asiaedge.net Department: Head of Department: Company: : ---------- Address: Country: ------------------------------ Postcode: - Attention Invoice to: Telephone: Fax: Email: --- Payment Methods By Cheque/ Bank Draft: Make Payable to Asia Edge Pte. Ltd. By Direct Transfer: Please quote AE1 with the remittance advise Account Name: Asia Edge Pte. Ltd. Bank Number: 508 Account Number: 762903-001Swift Code: OCBCSGSG All bank charges to be borne by payer. Please ensure that Asia Edge Pte Ltd receive the full invoiced amount. PAYMENT POLICY: Payment is due in full at the time of registration. Full payment is mandatory for event attendance. I agree to Asia Edge Pte Ltd. payment terms CANCELLATIONS & SUBSTITUTIONS: You may substitute delegates at any time. ASIA EDGE PTE LTD does not provide refunds for cancellations. For cancellations received in writing more than seven (7) days prior to the training course you will receive a 100% credit to be used at another ASIA EDGE PTE LTD training course for up to one year from the date of issuance. For cancellations received seven (7) days or less prior to an event (including day 7), no credits will be issued. In the event that ASIA EDGE PTE LTD cancels an event, delegate payments at the date of cancellation will be credited to a future ASIA EDGE PTE LTD event. This credit will be available for up to one year from the date of issuance. In the event that ASIA EDGE PTE LTD postpones an event, delegate payments at the postponement date will be credited towards the rescheduled date. If the delegate is unable to attend the re-scheduled event, the delegate will receive a 100% credit representing payments made towards a future ASIA EDGE PTE LTD event. This credit will be available for up to one year from the date of issuance. No refunds will be available for cancellations or postponements. ASIA EDGE PTE LTD is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. ASIA EDGE PTE LTD shall assume no liability whatsoever in the event this training course is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this training course impracticable or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency. PROGRAM CHANGE POLICY: Please note that speakers and topics were confirmed at the time of publishing; however, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, ASIA EDGE PTE LTD reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible. ASIA EDGE PTE. LTD. Company Registration No: No. 200710561C Copyright@ 2005 ASIA EDGE PTE LTD. All rights reserved. This brochure may not be copied, photocopied, reproduced, translated, or converted to any electronic or machine-readable form in whole or in part without prior written approval of ASIA EDGE PTE LTD