Corporate Profile & Portfolio 2013
Who are we? E-FILE was established in Middle East as a pioneer project to provide Archiving, EDMS/ECM and Capture solutions in addition to the long experience in providing digitizing (Paper to electronic file conversion) services. E-FILE is owned and managed by a team of professionals (Solutions and Database Architects, Senior Project Managers, Senior Developers, Engineers, Finance and Administration etc.), highly qualified and well experienced in their respective fields. With our strong background and commitment, we are extremely confident of providing complete services to our clients in terms of quality performance and stability, timely execution and reliable after-sales-services. a. What re our own experience & our references? Some of our customers they allowed us to use their names: The Hashemite Kingdom of Jordan Jordanian Armed Forces Department of Land & Survey Civil Service Bureau Ministry of Interior Civil Defense Department Jordan Valley Authority General Tenders Department Ministry of Foreign Affairs Ministry of Labor Jordan Olympic Committee Shareco Brokerage Company Amman Chamber of Commerce Arabian Company for Medicine - ACDIMA Jordan Aircraft Maintenance Limited - JorAMCo HSBC Bank MedNet Qatrana Cement Millennium Challenge Ministry of Education Drivers & Vehicles Licensing Department PSD Jordanian Constructions Contractors Association United Arab Emirates Ministry of Economy Department of Economic Development Sharjah Transport Al-Hilal Bank 2 P a g e
Insurance Authority D&K Holding ITAL CONSULT Bahrain King Hamad University Hospital (KHUH) Bahrain Defense Force (BDF) Syria General Company for Engineering & Consulting Arab Contractors Company Ministry of Finance Tartous Directorate Municipality of Homos Syrian Telecom STE Qatar National Bank QNB BEMO Bank Palestine Prime Minister Office AL Quds Bank Trust international insurance company Yemen MTN-Yemen Sudan Faisal Islamic Bank of Sudan 3 P a g e
2. What are EDMS & ECM? a. What is Electronic Document Management System EDMS? It is a computer solution used to track and store electronic documents and/or images of paper documents. It is usually also capable of keeping track of the different versions created by different users (history tracking). The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems. b. What is Enterprise Content Management System ECM? It is a formalized means of organizing and storing an organization's documents, and other content, that relate to the organization's processes. The term encompasses strategies, methods, and tools used throughout the lifecycle of the content. ECM is an umbrella term covering document management, web content management, search, collaboration, records management, digital asset management (DAM), work-flow management, capture and scanning. 4 P a g e
3. Why do I need Electronic Document Management System EDMS? The truth of document imaging can be realized everywhere there is a paper problem. The simple remedy to this problem is to reduce the size of your documents and increase the speed and range of access to them. Doing this saves you space and time and enhances your productivity. Any time you save space or time, or increase access to your information, you also save money. But, when you use document imaging to combine the savings and efficiency of the three together, you ll see even more savings. FACT: 5% of your filing cost is spent on equipment, 5% goes to supplies, 20% to space and 70% to salaries. SOURCE: Association of Information System Professionals. FACT: A manual file operation using 7 clerks and 50,000 files occupies 5,000 square feet. Digital storage can easily occupy less than one tenth of the space. SOURCE: Imaging Magazine. FACT: Corporations average a per-page storage cost of 25 pence, with retrieval costing 1.5. A misfiled document is estimated to cost 120 in employee time, yet most documents are referred to only briefly. FACT: In the same size previously used for an ordinary copier, a single optical disk jukebox can hold what otherwise would take 200 four-drawer file cabinets and 1,000 square feet of floor space. SOURCE: Fortune Magazine. FACT: By implementing an imaging solution you can: Double or triple processing capacity by automating your present system. Free up staff time by up to 50% for redirection to other important tasks. Respond immediately to inquiries. Reduce document storage space by 60-80%. Provide a fail safe system for safeguarding document files. SOURCE: Ernst & Young, Profitability Bulletin. These common facts point out that the success of any office depends on the proper flow of information. And there s a management axiom that says: Having the right information in the right form, in the right place, at the right time and at the lowest cost Having the best information in the world means nothing if you can t get it where you want in a timely and cost effective manner. Information availability is often the only difference between a successful organization and a failed one. 5 P a g e
4. Our Solution a. What is InfiniteECM Solution? The Infinite ECM modular methodology enables organizations to build organic business solutions based on exact practical requirements. Few businesses implement single, standalone content management systems that exist in the same format over numerous years without evolution, modification or expansion. b. Our solutions provide valuable benefits for our customers such as: Reduce the expenses by reducing the time and efforts in retrieval. Ensure security of corporate assets. Providing fast and easy information retrieval ways that will enhance the management capabilities and decision making. Focus on the core business. c. Why customer may take our solution? English/ Arabic Interface. Ease of use & customization. Multi-Functionality as an Enterprise Solution. Full Featured Desktop & Web-based Application. Built-In Document Scanning Engine with unlimited No of pages. d. What are our products & what can do? 1-Infinite Enterprise Content/Document Management (www.infiniteecm.com) InfiniteECM is a scalable Enterprise Content Management Solution. The system will enable the organization capturing, indexing, processing, retrieval and publishing of documents through a friendly user interface. The flexible architecture of solution makes the implementation of an Enterprise content management affordable and available. Modular design and scalability allows the solution to grow with the environment and business needs. InfiniteECM includes enterprise application integration features and wizards. This powerful capability enables organizations to easily capture, index, process, store and easily retrieve documents from the main application' interface, thus increasing the value of your existing applications by adding integration points with minimum source code modifications to retrieve and append the attached documents for each screen. For legacy 6 P a g e
windows based applications the integration can be done without any source code modifications to the existing applications 2- InfiniteECM Correspondence and Collaborative Workflow Solution InfiniteECM supports document routing which enables users to send and receive documents in a collaborative manner to facilitate information sharing and increasing productivity. Every InfiniteECM user has a single inbox and outboxes. InfiniteECM users can send and receive documents either in parallel or serial manners and track the document (or every version of the document) as it progresses through the route designated for it. The system manager can define route templates for objections, leave requests, vacations and any other flows that require documents to pass through a certain known path. InfiniteECM also maintains a full history of the document within the flows and records every action that occurs to the document as it pass through the route stages. Comprehensive reporting facility on each step make the process easy to track and easy to be finished with the minimum time. 3- InfiniteECM Physical Records Management (2D/3D Warehouse/File Management) InfiniteECM RM is a Comprehensive Enterprise Records Management solution to identify, index, store, retrieve and track the physical records in both types 2D/3D of filing/warehouses. Using InfiniteECM RM the organizations will be able easily and safely keep and track the valuable assets movement from/to the warehouse with detailed and printable history documents for each transaction to easily locate and find any needed box/file any time. All request and movements will be issues and tracked electronically using the system without need for additional sub systems and without using the traditional time consuming paper/fax orders and delivery notices. 4- InfiniteECM Web Portal (Workflow & Collaboration) Solution InfiniteECM is a scalable Enterprise Intranet Portal Solution. The system will enable the organization automate the paper forms, centralize the systems' access and simplify new publishing and task/calendar sharing. The flexible architecture of solution makes the implementation of an Enterprise Intranet Portal affordable and available. System administrators can easily install and configure Infinite Intranet Portal components into their environment. InfiniteECM Portal is an Intranet employees' system that allows users to logon to all systems of the organization and to initial the electronic forms instead of the traditional paper forms. They can access the organization and departments' news and blogs, in addition to the personal calendar and tasks with many out of the box integration points with HR systems. 7 P a g e
5- InfiniteECM High Volume Digital Capture/Scanning Solution InfiniteECM HV Capture is a specialized Paper/Document Capturing Software that is capable of handing scalable amount of paper documents with full customization of life cycle for accurate and high quality output. Using InfiniteECM Capture users can capture, automatically index and verify images using the quality assurance lifecycle management at very high speed with remarkable efficiency and ease of use. InfiniteECM Capture organizes each group of related paper batches into capture processes. Each custom-defined process of batches has a certain configurations of scanning, automatic indexing and quality assurance lifecycle management. 6- Scanning/Digitizing Services and Professional Outsourcing. 7- Hardware Support Services (Scanners, Printers, Duplicators and etc ). 8- Customized Software Development. List of InfiniteECM Modules: InfiniteECM HV Capture: High Volume Batch Scanning solution with Auto-Indexing Tools for Backlog and huge number of documents capture in a limited time. InfiniteECM EDMS: Core Enterprise Document Management System to manage documents life cycle. InfiniteECM DMS SB: Core Small Business Document Management System to manage documents life cycle. InfiniteECM Notifications Server: Used to send correspondents notifications to employees by email or SMS. InfiniteECM Fax Server: Used to centralize the fax Sent/Received correspondent. InfiniteECM OCR Server (FTS): Full text search engine Arabic/English to search in the content of documents. InfiniteECM Office Suite: to send documents directly from MS-Office application to InfiniteECM. InfiniteECM Encryption Server: Used to encrypt the images & documents to prevent non-authorized access from outside the system. 8 P a g e
InfiniteECM Web Light Viewer Server: Used to search/retrieve documents through web browser using the indexes & properties and can view images without any local or third-party software installed on the PC. InfiniteECM RM: 2D & 3D Enterprise Warehouse Record Management System that used to manage the Archive Store. InfiniteECM Web Portal: Enterprise Web Based Portal for Workflow and Collaboration, News/Blogs Management System. 9 P a g e
Electronic - File Corporate Profile & Portfolio 2013 5. World Wide Contacts Electronic File for Software (E-FILE), Jordan (HQ) Level 3, Elham Complex Building #35, Jenin Street, Amman, Jordan Tel Fax Mobile Email : +962 6 5655327 : +962 6 5655328 : +962 79 5105765, +962 79 6372483 : info@infiniteecm.com info@electronic-file.com Electronic File for Software (E-FILE), UAE Level 14, Boulevard Plaza, Tower 1, Emaar Boulevard, Downtown Dubai, Dubai, UAE Tel Fax Mobile Email : +971 4 4558603 : +971 4 4558556 : +971 50 6600736 : uae@infiniteecm.com uae@electronic-file.com 10 P a g e