Document Management Services

Transcription

1 Document Management Services

2 Our Mission Offer comprehensive Document Management Services Assessing correctly our partner s needs Developing innovative solutions Emphasizing on long term partnerships and win-win solutions Operating within a culture promoting trust and confidence among our partners, people and the community Our Vision Become a leading provider of DM Services, through: Continuous improvement in Quality and Service standards Implementing next generation business processes Expanding our business base Helping our partners enrich their business

3 Company Profile Part of the REISSWOLF network. The REISSWOLF network is an international organization specializing in document management solutions. REISSWOLF customers include Banks & insurance companies Public sector and government departments, health sector Large and mid-sized companies IT companies Self-employed professionals (lawyers, accountants, doctors etc.) Our Logistics Centre Central strategic location; 10 minutes from Larnaca international airport Easy and immediate access on the main motorway network connecting all cities We are part of a newly constructed 22,000 square meter business center Over 5,000 square meters dedicated for secure document storage

4 Our Team REISSWOLF network Direct support 25 years experience in document management 71,000 customers in 28 countries in Europe and the middle-east Over 2 million users of the REISSWOLF systems Experience in designing and implementing Records Management solutions Physical Records Management Digital Records Management Confidential Destruction IT experience and support Network Management Operating Systems and Database Management Systems Active in the field of Artificial intelligence

5 IT infrastructure REISSWOLF Archive System for Physical Records Management (RWAS) Full inventory control securing full traceability and a reliable audit trail Warehouse racking allocation with RF capabilities Extended capabilities for real time reporting Full order processing (RWAS portal, Tel, Fax, ) Online access for customers (RWAS portal) Enterprise Content Management Digital Records Management Option for local installation or online access (REISSWOLF secure Server Farm) OCR & indexing software with template support (Abbyy FlexiCapture) Internal IT support for requested customisations and In-house development of key solutions

6 Vault Security The storage facility is built with vault level security in mind The walls are constructed from 50cm reinforced concrete Controlled access through a security door (concrete, steel) A minimum of 4 hour fire protection No windows or other access points Low voltage (12v) electrical circuit, minimizes risk of fire Low intensity lighting with Ultra Violet (UV) filters protects vault contents 24/7 Closed circuit TV (CCTV) inside and outside the vault The facility is divided in subsections, each with its own fire door for extra security and fire protection Private compartments for dedicated storage solutions Additional CCTV cameras, which can be monitored by the client

7 Advantages of Vault construction A vault offers several advantages over traditional storage facilities (metal, panel) Added security with cutting edge electronic security systems CCTV inside and outside the vault Intruder alarm and vibration sensors A single access point which is electronically controlled Controlled access through a security door The access door is constructed of reinforced concrete and steel The door is guarded and access is granted only by the guard Vault construction The vault is constructed of reinforced concrete with 50cm thickness It provides maximum security against burglars It provides a minimum of 4 hour fire protection

8 RM Services Portfolio /// Process Workflow

9 RM Services Portfolio /// Physical-RM Receiving of Documents Packing and Barcoding Accurate and reliable inventory control with online access capabilities /// RWAS Online Ready to run solution with no development costs Secure system 24/7 access Tailored to customer requirements Standard and Express Retrieval Delivery of ordered documents 24/7 on call Scan on demand service Expiry management Full traceability and maintaining audit trail throughout the entire process flow

10 RM Software /// RWAS online portal

11 RM Services Portfolio /// Physical-RM

12 RM Services Portfolio /// Digital Records Management Goal is to offer one stop RM solutions (Physical-Digital-Destruction) D-RMS provides a complete solution towards paper-less business operation Scanning of documents using cutting-edge scanning stations Automated and manual quality control to ensure accurate document digitization Keyword Indexing, facilitating fast and accurate document searching Customised Database set up Easy search tools We can set up document hosting on: our own certified, secure server farm with fast online access our clients own server with either the clients customized software or our own ECM

13 RM Services Portfolio /// Digital Records Management Secure server farm Daily offsite backup Enterprise level hardware firewall Antivirus protection SSL encryption

14 RM Services Portfolio /// Confidential Destruction On and Off site Confidential destruction of documents Online requests for destruction adhering to the strictest of security procedures Automatic notifications for expired records within the physical storage Specialised vehicles for on site destruction Supply of specialised bins ( wheelie bins ); electronic lock, full traceability capabilities Standardised collection routes and recycling of shredded paper

15 REISSWOLF Cyprus tel: fax: web:

16 Thank you for your time!