MINNEAPOLIS PARK AND RECREATION BOARD invites applications for the position of: Business Solutions Architect (Project Manager) SALARY: $62,004.80 - $79,268.80 Annually OPENING DATE: 04/29/13 CLOSING DATE: 05/20/13 04:30 PM ROLE SUMMARY: Strategically lead and coordinate structuring, managing, and implementing technical solutions for the Minneapolis Park and Recreation Board (MPRB). Consistently applying best practices in project management, relationship management, process optimization, and business operations knowledge to achieve significant, cost effective, user friendly and measurable organizational values that are in alignment with the MPRB's mission, vision, goals and objectives. DUTIES: Performs under the general supervision of the IT Manager, Business Solutions and Resource Center and is responsible for, but not limited to, the following duties: Essential Duties: Responsible for strategic planning leadership for development and implementation of technology solutions for the MPRB in multiple ways; requires being conversant on the future direction of the MPRB, projects and systems; how that direction will impact the organization and how future and current technological systems can be utilized for the benefit of the organization. Conducts specialized research for projects, interprets recorded plans, captures and collects data, addresses and identifies critical issues, develops and recommends action plans and strategies. Considers and works with a broad range of internal and external priorities when solving problems and making decisions. Creates a strategies and translate them into specific, actionable goals, objectives and responsibilities. Maintains a focus on structuring, managing, and implementing technical solutions requiring business expertise, process optimization, and business operations knowledge to achieve significant and measurable business value. Provides leadership and direction to cross-functional project teams to ensure successful implementation as well as creating comprehensive, realistic project budgets and schedules reflecting detailed task breakdowns, milestones, dependencies, communication and resources. Works collaboratively with internal staff and contracted vendor teams on projects of varying complexity and size with organizational and public impact to ensure all project phases are completed on time, within budget and adhere to quality standards and customer expectations and are in alignment with MPRB's mission, vision, goals and objectives. Conducts timely and thorough reviews with key stakeholders during and upon project completion to confirm acceptance and satisfaction. Effectively leads teams in the delivery of projects and services for a common vision. Implements solutions that deliver and analyzes information efficiently and in a manner that complements existing enterprise business systems. Develops and refines measures that monitor productivity, efficiencies and effectiveness. Identifies and researches new technology and procedures that can be utilized to increase organizational productivity and customer service. Effectively synthesizes information from a wide range of sources to identify trends and opportunities and recommends sound business strategies. Develops effective working relationships with MPRB management and staff to assure support for
coordinated high level service delivery across the organization. Fosters and demonstrates effective relationship building in a collaborative environment including working across department lines and forming partnerships that foster better citizen services; eliminates barriers to achieving results; takes full advantage of available resources; and provides input in the development of service area and department short and long range plans. Related Work: Comprehends complex technical subjects and translates to non-technical audiences. Effectively works with people from many different disciplines with varying degrees of technical experience. Prepares or reviews Request For Proposal (RFP) language for applicable projects, reviews proposals, assists in the selection of outside contractors, and assists with or leads negotiations with vendors, contractors and others. Contributes to the incorporation of technological improvements in the department and across the MPRB to improve customer service, operating efficiencies and to meet industry best practices. Pro-actively resolves external, internal, and interdepartmental issues creating effective and timely solutions, and pro-actively negotiates/arbitrates conflicts, provides support as necessary and promptly informs appropriate individuals and groups. Actively serves on MPRB committees to ensure that safety, maintenance, planning and recreation services complement and support each other in addressing citizen interests, issues and needs and are in alignment with the mission, vision, values, goals and objectives of the MPRB. Effectively responds in a timely manner to administrative requests. Demonstrates continuous effort to improve operations, decrease turnaround times, streamlines work processes, and work cooperatively and jointly to provide quality seamless customer service. Remains current in industry best practices and applies knowledge to best serve the MPRB. Keeps the IT Manager, Business Solutions and Resource Center promptly informed of matters as they relate to the department and MPRB. Performs other related duties as apparent or assigned. REQUIREMENTS: Minimum Qualifications Training and Experience (position requirements at entry) -OR- Bachelor's degree from an accredited college or university. There is no substitution for a Bachelor's degree. Completed project management certificate or ability to demonstrate progression towards completion of certificate within six (6) months of hire. Project Management Institute Project Management Professional (PMP) Certification designation (preferred). Project management professional work experience utilizing recognized project management processes: at least five (5) years Increasingly responsible experience integrating technology with business operations for business improvements: at least three (3) years Master's degree from an accredited college or university. Completed project management certificate or ability to demonstrate progression towards completion of certificate within six (6) months of hire. Project Management Institute Project Management Professional (PMP) Certification designation (preferred). Project management professional work experience utilizing recognized project management processes: at least three (3) years Increasingly responsible experience integrating technology with business operations for business improvements: at least three (3) years Licensing Requirements (position requirements at entry) Valid driver's license Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Ability to walk, stand, stoop, bend, kneel, crouch, reach, pull, push, grasp, lift, talk, see, and perform repetitive motions. Ability to safely operate a motor vehicle as incumbents may be subject to local travel. Ability to remain in a sitting or standing position for extended periods of time. Operating office equipment requiring continuous or repetitive hand/arm movements. Most work performed in a normal office environment. Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or negligible amount of force constantly to move objects. Other Qualifications Knowledge of (position requirements at entry) Modern principles, tactics and techniques used in managing information technology systems projects. Strong knowledge of strategic planning, action planning and project management. Project management practices including initiation, planning, implementation, control and close of a project. Computer hardware and software including desktops, laptops, monitors, smart phones, tablets, printers, Microsoft applications, project management software. Implementation of enterprise systems and strategies. Exceptional interpersonal skills with a focus on rapport-building, listening and questioning skills. Industry best practices in project management. Outstanding customer service principles and practices and standards for a diverse customer base. Skills and Ability to (position requirements at entry) Manage projects that engage the public, elected officials, executive management and cross departmental staff. Develop visionary and strategic plans, project plans and detailed scope of work. Motivate and educate other team members. Collaborate with clients, identify engagement follow-on opportunities and have a strong desire to excel. Perform in a stressful environment while maintaining a professional manner. Demonstrate strong organization and time management skills. Perform advanced problem solving and analytical skills. Define problems, collect data, establish requirements and draw valid conclusions. Manage multiple and competing priorities. Work in a team environment, adapt to changing conditions and situations, and to maintain confidentiality in work-related matters. Provide both oral and written communication that is easily understood and direct in its content. Listen effectively to understand thoroughly the intended message. Establish and maintain effective, respectful and productive working relationships. Negotiate effective and appropriate solutions to difficult conflicts. Set appropriate priorities while coordinating multiple projects and meeting critical deadlines. Negotiate and meet deadlines and prioritize issues, identifying which issues require immediate attention and taking effective and appropriate action based on that determination. Demonstrate respect and sensitivity for cultural differences. ADDITIONAL INFORMATION: Background Check: A criminal background check is necessary for positions with this job title. upon receiving a conditional offer of employment, the applicant will be asked to sign an informed consent allowing the Minneapolis Park and Recreation Board to obtain his/her criminal history information in connection with the position sought. An applicant who does not sign the informed consent will not be considered further for the position. Selection Process Applicants can apply online for this civil service position at www.minneapolisparks.org and click on jobs at MPRB. Applicants with a project management certificate or PMP designation must attach a copy to their online application, fax to 612-370-4996 or email to rheryla@minneapolisparks.org. Applicants may
choose to attach a cover letter and resume to their online application; however a resume is not considered a substitute for completing the online application and supplemental questionnaire. Late or incomplete applications may be rejected. The examination/selection process for this position will consist of a rating of training and experience based on application materials and answers to supplemental questions (30%) and an oral examination (70%). Minimum passing score for each testing component and as an overall final score is 70.00. Because the rating of training and experience is based on application materials and supplemental questions, applicants are encouraged to be complete and thorough in completing the application materials. Human Resources reserves the right to limit the number of people invited to successive testing events. Eligible list will expire in one (1) month. Service Department: Information Technology Services Accountable To: IT Manager, Business Solutions and Resource Center FLSA Status: Exempt Union Status: Non-represented Grade: 8 The MPRB is an Equal Opportunity Employer. APPLICATIONS MAY BE FILED ONLINE AT: http://www.minneapolisparks.org 2117 West River Rd N Minneapolis, MN 55411 612-230-6429 Position #REQ00033 BUSINESS SOLUTIONS ARCHITECT (PROJECT MANAGER) RH hr@minneapolisparks.org Business Solutions Architect (Project Manager) Supplemental Questionnaire * 1. Indicate the highest level of educational degree you have received. High School Diploma or equivalent Associate Degree Bachelor Degree Master Degree Doctorate None of the above * 2. Do you have a valid driver's license? Yes No * 3. How many years do you have of full-time project management professional work experience? Less than 3 years 3-4 years More than 5 years * 4. How many years do you have of full-time experience integrating technology with business operations for business improvements? Less than 3 years 3 years or more
* 5. Do you have a project management certificate? If yes, please be sure to attach a copy before submitting your online application. Yes No * 6. Do you have a Project Management Institute Project Management Professional (PMP) Certification designation? If yes, please be sure to attach a copy before submitting your online application. Yes No * 7. From your professional work experience, what stages of project management have you been responsible for executing? Check all that apply. Initiation Planning Implementation Control and monitoring Close and documentation None of the above * 8. From your professional experience, what types of key stakeholders are engaged in the projects you typically manage? Check all that apply. Members of the public or community members Elected officials Executive management Middle management and supervisors Co-workers within the same department Cross departmental staff External customers * 9. In 200 words or less, please explain and provide examples of results driven successes that resulted from your project management leadership. * 10. What number of projects are you typically required to manage at one time? 1-5 6-10 11-19 20 or more None of the above * 11. How many years of full-time professional work experience do you have developing and implementing strategic plans for organizational process improvements? Less than 3 years 3-5 years More than 5 years No experience * 12. In 200 words or less describe a particularly successful project where you were responsible for identifying and researching new technology and procedures that utimately led to better productivity and customer service to the end users. * 13. From your full-time professional work experience, how many projects have you managed that have directly impacted members of the public or community members? My projects are only internal to my agency.
My projects are only internal to a customer or agency requesting the work. 1-5 projects 6-10 projects More than 10 projects None of the above. * 14. In 200 words or less describe any experience you have had working on technical solutions or projects for organizations or customers with a connection or interest in natural resources, parkland, recreation, community and/or the environment. * Required Question