Annual Report 2014 MISSION STATEMENT The Delaware Speech and Hearing Center believes in the primacy of human communication. Because we care about community, we offer the highest quality assessment, treatment and instruction in speech, hearing, language, balancing and swallowing abilities at a reasonable cost.
ORGANIZATIONAL GOALS Serve people with communication disorders in Delaware County and surrounding area regardless of age or income Maintain and recruit staff that is knowledgeable and highly experienced Provide safe and evidence-based care with the most updated technology Continue to serve more than 5,000 people every year Offer services regardless of ability to pay by offering reduced charges according to the sliding fee scale u u u FACTS ABOUT OUR ORGANIZATION IN 2014 Number of Clients Receiving Speech Services 3200 Number of Clients in Hearing Care Services -- 3034 Total Number of Client Visits 10,222 Amount of Uncompensated Care -- $225,252 u u u PLANS AND GOALS FOR 2015 Electronic practice management and scheduling for hearing care services Expand and increase speech pathology and hearing care services offered in Powell satellite office Offer occupational therapy services on a part-time consulting basis as needed
STAFF Bethany Moore, MA, MSA, Executive Director Speech Language Pathology Audrey Shifflett, MA, CCC-SLP, Lead Speech Language Pathologist Katie Cochran, MA, CCC-SLP, Speech Language Pathologist Tara Cromwell, MA, CCC-SLP, Speech Language Pathologist Rhonda Granger, MA, CCC-SLP, Speech Language Pathologist Liza Hirsch, MA, CCC-SLP, Speech Language Pathologist Emily Lansden, MA, CCC-SLP, Speech Language Pathologist Jennifer Tickner Lewis, MA, CCC-SLP, Speech Language Pathologist Rozlie Townsend, MA, CFY-SLP, Speech Language Pathologist Allison Trent, MA, CCC-SLP, Speech Language Pathologist Katie Weakland, MA, CCC-SLP, Speech Language Pathologist Holley Wiseman, MA, CCC-SLP, Speech Language Pathologist Audiology Joan Hazlett, MA, CCC-A, Lead Audiologist Ann Cola Schuh, AuD, CCC-A, Audiologist Debra Weisleder, AuD, CCC-A, Audiologist Administration Judy Domire, Development and Community Relations Suzanne Schupp, PTA, CMRS, Manager of Administrative Operations Sharon Basford, Receptionist Darlene Jackson, Receptionist Kathy Nolting, Receptionist Kimberly Sparks, Receptionist BOARD MEMBERS 2014-2015 Jeff Gillette, President Windell Wheeler, Vice President Tony McCann, Treasurer Carlene Thompson, Secretary Jim Dietz Greg Floyd Bill Hanning Randy Ormeroid Carolyn Slone
DONORS $70,000 and above Council for Older Adults United Way of Delaware County Corporate & Foundations $6000 and less Amato s Woodfired Pizza Batelle Bob Evans Farms CES Credit Union College Hunks Hauling Junk Concord Township Firefighters Council for Older Adults Delaware County Community Market Delaware County Foundation Delaware Eagles # 376 Delta Zeta Donato s Pizza Elite Electric Services Emergency Plumbing Service Fidelity Federal Savings & Loan Association Foertmeyer & Sons Greenhouse Forman Insurance Group Gabby s Place Health Care Foundation of Delaware County HHH CPA Group Hiram Masonic Lodge #18 Hungry Howie s Jet s Pizza Kiwanis Club of Delaware Kroger Marco s Pizza Mobile Cycle Works Ohio Elks Pizza Hut PPG Industries PPG Industries Foundation Sertoma, Inc Sunbury Lions Club The People Fund, Consolidated Electric Foundation Women Giving Together, Delaware County Foundation Individuals $1200 and less Shirley Baker Virginia Barber Ned & Shirley Bixler John & Georgeanne Brinkerhoff Roger Burket Kurt & Danielle Clarke Mary Combs Ann Davis Joe Derosa Domire Family Charlotte Gallant Jeff Gillette Charlotte Goddard Mary Guyton Joan Hazlett Charles Howald Bernard Kasha Wayne Kauble Grace Lang Tom & Joan MacLaughlin Sallie McDowell George Melvin Sheila Milligan Bethany Moore Guy Naples Lana Palmer David & Regie Powell Bob & Nancy Reitz Larry Sears Dick Seiple John Senchishin John & Cheryl Shaw Marilyn Sheets Carolyn Slone Carlene Thompson John & Arlyss Tombarge Debra Weisleder Elizabeth White
INCOME 24% = Contributions 29% = Fees: Speech 5% = Fees: Audiology 41% = Fees: Hearing Aid 1% = Rent EXPENSES 67% = Salaries & Fringe 3% = Overhead Expenses 27% = Operating Costs 3% = Miscellaneous
I want to compliment your audiologist for her professionalism, knowledge, and desire to help me make the best decision about purchasing my first set of hearing aids. She answered all my questions and let me test a pair before actually placing an order. I wasn t aware how much I was missing and misunderstanding until I started wearing hearing aids. I m glad I chose Delaware Speech and Hearing Center as my hearing aid provider and will recommend your organization to others. ---Kathie You are the most professional service I have dealt with from all the testing and adjustments you have made for me on my hearing aids. The office personnel are all very pleasant, caring and helpful. I will surely recommend you to any friend and family that I know that has a hearing problem. Thanks so very much as you helped me hear again. --Larry