in conjunction with IN-HOUSE CORPORATE PROGRAMS Diploma of Management (Business Administration) BSB51107 Offered by EAN Training Academy through Sydney Technical Institute, L2, 207 Church Street, Parramatta, NSW 2150 NTIS 91344 CRICOS 02875K Delivered by Leap Frog Education. FOR FURTHER INFORMATION PLEASE CONTACT Katrena Friel from Leap Frog Education on 0412 537 053 or by email at katrena@leapfrogeducation.com.au.
QUALIFICATION DESCRIPTION The Diploma of Management is designed to enhance the competencies of those who are engaged to manage the work of others or to add value to or review business or management practices. Our course, with a specific emphasis on Business Administration, is designed for those senior EAs and PAs functioning as integral parts of their executives management team and who coordinate team activities, oversee or coordinate aspects of projects within or on behalf of the executive team, need to understand and engage with the strategic direction and activities of the executive team in addition to their core role in supporting their executive in every aspect of their professional life. This qualification provides knowledge and skills in areas including: the planning, review and management of administration systems, operational plans and corporate strategy, project management, team management, managing meetings or conferences, managing business document design and development. AWARD BSB51107 DIPLOMA OF MANAGEMENT (BUSINESS ADMINISTRATION). EAN Training Academy through Sydney Technical Institute (STI) will provide your staff with a nationally recognised qualification through high quality, flexible, customised training that will have a positive impact on their career and business. These qualifications are offered through STI and will be delivered by Leap Frog Education, an existing and trusted training partner of Executive Assistant Network whose trainers are all vastly experienced in working closely with Executive Assistants and Personal Assistants. It is the use of trainers with extensive existing experience working with Executive and Personal Assistants in the delivery of EAN Training Academy s conferences, half day courses, mentor programs and residential retreat programs that ensures that your staff will be receiving the most relevant and tailored training within the guidelines set by the government. OUR TRAINERS STI will ensure that all training staff, as well as being able to inspire all participants to achieve great things, are also approved under the Australian Quality Training Framework and are experienced professionals as well as trainers! 2
ABOUT DELIVERY We offer flexible training delivery that includes face to face, self paced or a blend of delivery modes. We will tailor the exact delivery to meet the needs of your staff and your company but it is expected that this will include up to 8 one-day training sessions held onsite at your offices. However, this may vary depending on the individual s performance. Prior learning and current competency will be taken into consideration for all participants. All participants will be expected to complete up to 25 assessments plus 3rd part or observational assessments. COURSE DURATION This course includes elements of competency based training and as such the duration of the course is to be determined on individual levels of current competence and recognition of prior learning. However, your staff should expect to take around a month per module for most of our courses with total duration of the course typically being between 18 and 24 months. We will work with your staff around existing commitments when scheduling classroom based training dates and wherever possible will look to negotiate for early completion with the appropriate authorities should your team desire. ENTRY REQUIREMENTS No entry requirements apply to this qualification. CAREER OPPORTUNITIES This program is aimed at further developing existing staff business and management skills ready for greater business management roles. Applicable occupations include: Senior Executive/Personal Assistant working as an integral part of an executive team Office Manager Senior Team Leader INVESTMENT EAN Training Academy / Sydney Training Institute s Diploma in Management (Business Administration) course is offered at a cost of $4,000 plus GST per student payable in advance. Federal Government funding of $4,000 is available to employers for the training of Diploma in Management for their employees subject to eligibility. Please see below as a guide but please note that all participants must be assessed by an Australian Apprenticeship Centre to determine their eligibility however we will assist you through this process. 3
As an employer enrolling employees to this Diploma in Management course who qualify for government funding you will pay a fee of $4,000 plus GST per enrolled student, however, upon successful course completion, you will have received $4,000 from the government to cover the cost of training for each of these employees. MINIMUM NUMBERS We require a minimum of 10 staff from your organisation to be enrolled in a course for us to deliver Diploma in Management (Business Administration) as an in-house program. GROUP DISCOUNTS Once we assess the total number of your staff eligible for government funding we will meet with you to discuss the total cost that we can offer as a packaged rate for your organisation to cover the number of staff you wish to have enrolled. NEXT STEPS Please contact Katrena Friel from Leap Frog Education on 0412 537 053 or by email at katrena@leapfrogeducation.com.au for more information and to arrange an initial discussion and to begin the process of assessment to determine the eligibility of certain staff for government funding. GOVERNMENT FUNDING GUIDELINES The following is offered as a guide only and does not replace the formal process of eligibility whereby individual student details are submitted by STI to an Australian Apprenticeship Centre for formal assessment. To qualify, staff must be employed full or part-time and cannot already have a diploma or degree. Typically they also can not have completed a Certificate III, Certificate IV or Diploma qualification in the past 7 years however job loss or mutual cancellation with the employer as well as New Entrant status with a new employer can make someone eligible again so it is always worth formally checking eligibility even for those staff members who believe they may not be eligible. The main thing to remember as an employer is that we will step you through this process and make it as painless as possible. 4
BSB51107 DIPLOMA OF MANAGEMENT (BUSINESS ADMINISTRATION) Total requirement for qualification is 8 units. This is comprised of 8 elective units. 5 elective units must be selected from the Group A units listed below. 3 elective units may be selected from the Group A units or Group B units listed below or from any current accredited course or endorsed Training Package at this qualification level. One unit may be selected from either a Certificate IV or Advanced Diploma qualification. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. GROUP A Customer service BSBCUS501B Manage quality customer service Financial management BSBFIM501A Manage budgets and financial plans Information management BSBINM501A Manage an information or knowledge management system Learning and development BSBLED501A Develop a workplace learning environment Management BSBMGT406A Plan and monitor continuous improvement BSBMGT502B Manage people performance BSBMGT515A Manage operational plan BSBMGT516C Facilitate continuous improvement Occupational health and safety BSBOHS509A Ensure a safe workplace Project management BSBPMG510A Manage projects Risk management BSBRSK501A Manage risk Workplace effectiveness BSBWOR501A Manage personal work priorities and professional development BSBWOR502B Ensure team effectiveness 5
GROUP B Administration BSBFIM502A Manage payroll BSBADM502B Manage meetings BSBADM503B Plan and manage conferences BSBADM504B Plan or review administration systems BSBADM506B Manage business document design and development Compliance BSBCOM503B Develop processes for the management of breaches in compliance requirements Diversity BSBDIV501A Manage diversity in the workplace Franchising BSBFRA502B Manage a franchise operation Human resource management BSBHRM402A Recruit, select and induct staff BSBHRM503B Manage performance management systems BSBHRM504A Manage workforce planning Innovation BSBINN501A Establish systems that support innovation BSBINN502A Build and sustain an innovative work environment Intellectual property BSBIPR501A Manage intellectual property to protect and grow business Management BSBHRM511A Manage expatriate staff Sustainability BSBSUS501A Develop workplace policy and procedures for sustainability Workplace relations BSBWRK509A Manage industrial relations 6
ABOUT EAN TRAINING ACADEMY EAN Training Academy is the education and training arm of Executive Assistant Network. EAN was launched in 2005 to provide a range of support services, online tools and guides plus a host of education initiatives for members all designed to help make them more efficient and proficient in their roles as well as to provide them with forums for mutual support and development through online chat rooms and regular networking functions. EAN aims to help members anticipate the evolving needs of executives and their companies in an ever changing world and ensure members are prepared to meet the challenges such evolution creates. EAN has approximately 3,000 members across Australia. 7
ABOUT SYDNEY TECHNICAL INSTITUTE Sydney Technical Institute (STI) is a vocational education institute that delivers training under the Australian Qualifications Framework (AQF) and in line with the Australian Quality Training Framework (AQTF). The organization was created in 2005 and gained formal registration in 2007. STI is registered by the NSW Vocational Education and Training Accreditation Board (VETAB) as a Registered Training Organisation (RTO) and is also registered on the Commonwealth Register for Institutions and Courses for Overseas Students (CRICOS) at the Federal Government level with the Department of Education, Employment and Workplace Relations (DEEWR) to deliver courses to overseas students studying in NSW. STI s mission is to have a healthy, successful Institute that is a leader in its chosen field of operations. STI s current offering includes courses in Management, Business, Retail, Hospitality, Health, Safety & Sustainability. These courses range from short courses through to the Certificate and Advanced Diploma level. STI also offers over 100 short courses delivered via elearning in basic computer skills, Microsoft Office and Management soft skills. STI works in partnership with the Innovation & Business Skills Australia (IBSA), an Industry Skills Council, to maintain a high quality of course content. Sydney Technical Institute Audit Compliance Sydney Technical Institute is proud of their compliance record including their 100% compliance against audited standards, granted by the NSW Vocational Education and Training Administration Board (VETAB) after an Audit conducted on the 16th of November 2010. STI s RTO Registration is valid until October 2012. Sydney Technical Institute L2, 207 Church Street, Parramatta, NSW 2150 Tel: +61 (0) 2 9635 7008 8
ABOUT LEAP FROG EDUCATION Leap Frog Education is a specialist training organisation headed by Katrena Friel who currently also holds the position of Head of Learning & Development at EAN Training Academy. Katrena was invited to take on this consultative role in 2010 in recognition of the three years she has spent consulting to Executive Assistant Network on the development and delivery of training courses, conference programs and mentor programs designed specifically to meet the needs of EAN s very senior EA and PA members. In 2011 Katrena and her team have added to the range of the education initiatives they now offer to EAN members as part of the EAN Training Academy with the inclusion of intensive residential retreats. Katrena also delivers bespoke in-house training programs for EAs and PAs through the EAN Training Academy and clients that have requested this training include some of the biggest brand name companies from across the globe and Australia. 9