Website hosti ng & management services

Website hosti ng & management services

1 Introduction 2 Choose a hosting package that suits your needs 3 HostBASIC 4 HostPRO 5 HostVPS 6 HostBESPOKE 7 Things you should consider 8 Optional Services and Add-ons 9 Exchange Mailbox 10 HostGuard 11 StopTheHack 12 Premium Blacklist Monitoring

Introduction Fever Marketing offers a range of solutions from the most basic hosting requirement, to fully managed solutions, for companies who rely on their website and electronic communications and value human contact and personal customer service. This guide details the range of hosting and support services offered by Fever Marketing. It is designed to allow our customers to make informed decisions in regard to the hosting, support and management of their websites whilst understanding the cost and implications of each option. Our in-house team have been managing hosting solutions for over 15 years and have experience in almost all areas and technology's. We also have to hand a highly trained team who manage the infrastructure at our partner data centre. Let us help you, our technicians are on hand to explain and talk you through the options in plain speaking English, should you prefer the human touch. 01206 364674 Alternatively you can email us on support@thisisfever.co.uk 1

Choose a hosting package that suits your needs HostBASIC HostPRO HostVPS HostBESPOKE Single Website Hosting Single Website Hosting Multiple Website Hosting Multiple Website Hosting Single Database Hosting Single Database Hosting Multiple Database Hosting Multiple Database Hosting Domain and DNS Management Domain and DNS Management Domain and DNS Management Domain and DNS Management 65 per year Hack Guard Assisted Email Setup Hack Guard Assisted Email Setup Hack Guard Assisted Email Setup 150 per year Dedicated VPS & IP Addresses Scalable Performance Dedicated VPS & IP Addresses Scalable Performance SLA & Out Of Hours Support SLA & Out Of Hours Support from 32 per month Website Updates CMS Training and Support CMS Updates from 110 per month 2

HostBASIC Our HostBASIC package is designed for personal user and small business, and is run from our shared platform. It is ideal for static websites, or small CMS base websites that require limited support. Unlimited webspace and bandwidth* 1 x MySQL Database Windows or Linux available 10x 400mb POP/IMAP email accounts Support limited to Hosting and Email issues only 65.00 + VAT per year * Subject to fair usage policy 63

HostPRO Our PRO hosting package is designed for small to medium sized business, and is run from our shared platform. Suitable for medium sized websites with average traffic requirements, that require that extra level of support and peace of mind. Unlimited webspace and bandwidth * 10 x MySQL Database Windows or Linux available Unlimited 400mb POP/IMAP email accounts Full support service 150.00 + VAT per year * Subject to fair usage policy 4

HostVPS Our Managed VPS package are ideal for medium to large websites, and can also accommodate ecommerce & intranet site. Our VPS solutions are scalable and can accommodate nearly all requirements. They are also suitable for business who run multiple website, or require dedicate IP addresses for security and separation from shared platforms. Dedicated VPS solutions with integrate Control Panel Dedicated IP address, with options for more if required Windows or Linux available Scalable Storage, RAM and CPU cores Managed or Unmanaged services available SLA and Out of Hours support CLICK HERE FOR A QUOTE from 32.00 + VAT per month * Subject to fair usage policy 5

HostBESPOKE Our HostBESPOKE packages are aimed at business who rely on there website and require that all inclusive service. Not only does our BESPOKE package include a VPS, it also includes direct access to our team for support, updates and training. How much depends on your requirements. Managed & Scalable VPS solution Dedicated IP address, with options for more if required Windows or Linux available SLA and Out of Hours support Website Updates and Support form our development team Monthly CMS Updates and Patches Training and Documentation Support CLICK HERE FOR A QUOTE from 110.00 + VAT per month * Subject to fair usage policy 6

Things you should consider It is important to keep website that uses a CMS (Content Management System) up to date with the latest patches and plugins to prevent functionality issues and unauthorised access. This is included in our HostBESPOKE package, but available to all customers as an add-on. Website hosted on shared platforms can occasionally suffer poor performance and adverse effects. This is the nature of low cost hosting. Our HostVPS and HostBESPOKE solutions isolate websites form the shared platform, and hence ensure their uptime, speed and stability with a full SLA in place. 7

START What package suits you? Do you use ecommerce? NO Do you reply on your site for trade/business? NO Do you have more then 2 websites? NO Are you a sole trader or individual? YES YES YES YES NO OUR Most popular option VPS or Bespoke Host BASIC Host PRO Our VPS and Bespoke packages provide a solid, stable and reliable platform for your website, or websites. With security and availability a the top of our agenda, you will be able to rely and entrust us to manage and support your online presence with maximum peace of mind. Parciend elligenti cus mos accabore nistiur? Andanda doluptat diti veriatu remquam, quodic tem rem que eumquib uscipid mollescid elibus asint. Illandebis num aspe sae moloria volest dolesec tiissim poreseq uissit in restrum fugia nos exerchil illandisi soluptae. Parciend elligenti cus mos accabore nistiur? Andanda doluptat diti veriatu remquam, quodic tem rem que eumquib uscipid mollescid elibus asint. Illandebis num aspe sae moloria volest dolesec tiissim poreseq uissit in restrum fugia nos exerchil illandisi soluptae. 7

Optional services and add-ons Exchange Mailbox StopTheHack HostGuard Premium Blacklist Monitoring 8

Exchange mailbox Increase your productivity and efficiency with feature-rich business email powered by Microsoft Exchange server. Access your business email anytime, anywhere Complimentary Microsoft Outlook 2013 Enterprise Virus & SPAM protection Mobile and Tablet ready Full Data synchronisation including; emails, contacts, calendars, tasks and more No setup or hardware costs Secure, professionally managed and backed up Import all your existing data Full Out Of Office functionality Server side mail rules and automated tasks from 12.00 + VAT per month (single user, 10Gb mailbox) 9

HostGuard HostGuard is an automated website protection solution to help ensure your website is free from malicious or harmful code. All files stored on your package are scanned for viruses and malware that could have been injected in to the website code. The scans are conducted daily and our engineers are notified of anything suspicious. Services include: Continual monitoring of your site for blacklisting on Google, Yahoo or Bing Daily scan for infection by known viruses Daily scan for infection by known web malware 5.00+ VAT per month 10

Stop the hack Building upon our HostGuard service, StopTheHack has been specially designed by our hosting team to protect your website and its visitors from hackers, malicious code attacks and infections. This is an essential service for any business who's website plays a critical rule in customer service, new business and commerce. Once a site has been hacked the clean-up operation can be a timely and costly task, and the fallout can often result in blacklisting and exclusion from search engines. Continual monitoring of your site for blacklisting on Google, Yahoo or Bing Daily scan for infection by known viruses Daily scan for infection by known web malware Daily check if site is present on spam, malware or DNS blacklists Uses StopTheHack s artificial intelligence engine to check if site is infected by unknown web malware Check of site's CSS, PDF and SWF advertisements for malware 15.00 + VAT per month 11

Premium blacklist monitoring Email and web reputation is becoming extremely important to any business that values reliable and stable electronic communication. Todays top SPAM filter solutions now check global blacklists, and in the corporate and public sector with increasing lower thresholds. As soon as your website add/or email server is listed you will likely experience issues with email delivery. Our blacklist monitoring service provides near instant alerts of any potential listing, and our technical team will be on hand to help deal with delisting before the issue escalates and costs your business dearly. Active Monitoring of over 100 global blacklists IP & Domain checks Includes De-Listing Support 8.00 + VAT per month, per domain 12

Let us help you Pitch Perfect Marketi ng 01206 364674 www.thisisfever.co.uk hello@thisisfever.co.uk 12a Chapel Street North Colchester Essex CO2 7AT