MULTILINK 8 IN PUTS 8 OUTPUTS INTERFACE/PERIPHERAL ML-8 In stal la tion and user man ual Soft ware Ver. 1.02 Man ual N 18926 Rev. A The information in this manual replaces any previously published information. Sicep reserves the right to modify prices and products' characteri - stics at any time, wit ho ut fur ther no ti ce.
T.O.C. Chapter 1 - Warnings...1 1.1- General information...1 1.2- Limits of use...1 1.3- Connection to the electrical power supply network - earthing...1 1.4- Disconnection...1 1.5- Buffer battery...2 1.6- Disposing of the packaging...2 1.7- Disposing of the product...2 1.8- Disposing of the batteries...2 1.9- Receiving the device...2 1.10- Storage...2 1.11- Marking...3 1.12- Compliance with EC directives...3 1.13- Assistance...3 1.14- Shipping the device...3 1.15- Warranty...3 1.16- Repairs...3 Chapter 2 - Technical Specifications...4 TRA-BT887 model power transformer characteristics...4 Chapter 3 Chapter 4 Chapter 5 - Description...5 - Structure...6 - De scrip tion of the main card...7 Chapter 6 - Operation...9 6.1- LAN MVSNet connection...9 6.2- Transmission of a spontaneous alarm (input change or fault)...9 6.3- Inputs...9 6.4- Outputs...10 6.5- Control channels (system faults)...10 6.6- Radio controls...11 6.7- Log function...11 6.8- DHCP protocol...12 Pag. I
6.9- Remote programming...12 6.10- BT-GSM interface...12 6.11- Transmission of control unit reports Use as a telephone interface...13 6.12- Automatic PSTN line exchange function...14 6.13- Input PSTN line exchange function...14 6.14- External PSTN line exchange function for remote assistance...14 6.15- Remote programming (without optional BT-GSM card)...15 6.16- BT-GSM model GSM interface operation...15 6.17- Spontaneous transmissions...16 6.18- Polling...16 6.19- Remote programming via BT-GSM...17 Chapter 7 - Installation...18 7.1- Installing optional devices...18 Installing the IRS-RT868 receiver for radio controls...18 Installing the BT-GSM module (assembling inside the ML-8 peripheral)... 18 7.2- SIM CARD installation...19 7.3- Installing the ML-8 peripheral/interface...19 Chapter 8 - Programming...21 8.1- Installing the USB driver...21 How to identify the USB COM port...21 8.2- MVC programming...22 How to perform connection and programming with a serial or USB connection...22 System Page....23 Communicator Page...25 LAN page....27 GSM page...28 Input page...31 Output Page...32 Radio Controls Page...33 Log Page...35 8.3- MVC programming: Remote assistance...36 Remote connection to packets on LAN; ML-8 with static IP...36 Remote connection to packets on LAN; ML-8 with dynamic IP... 37 Remote connection via GSM with time-based billing (DATA connection via modem).... 38 Remote connection via GSM/GPRS with packet-based billing (GPRS connection); Installer's PC with static IP... 39 Pag. II
Chapter 9 - Special Operations...41 9.1- Restore factory configuration...41 9.2- Firmware Update...41 Chapter 10 - Appendix 1 Definitions and abbreviations...43 Chapter 11 - Ap pen dix 2 Ta ble of Con tact ID codes for events...45 Chapter 12 - Appendix 3 Troubleshooting...46 12.1- Application form repair...50 Chapter 13 - Appendix: Certificate of warranty...51 SICEP spa recognizes in insindacabile and intransgressible way the conditions of guarantee brought back in this manual. Pag. III
Cap. 1 - Warnings ML-8 1 - Warnings This man ual is ded i cated to the in stal la tion, use and main te nance of the Multilink ML-8 pe riph eral. It gives the tech ni cal char ac ter is tics and the pro - ce dures to fol low for cor rect in stal la tion and pro gram ming ac cord ing to in di vid ual re quire ments. At the end, there is a ta ble with solutions to the main problems. 1.1 - General information The prod uct and this man ual must be ex am ined be fore car ry ing out any op - er a tion. The in for ma tion con tained in this man ual has been checked dur ing the writ ing of the man ual it self, how ever Sicep S.p.A. re serves the right to make changes and im prove ments to the prod uct de scribed at any time with out prior notice. 1.2 - Limits of use WARNING WARNING! In or der to in stall the ML-8 de vice safely and ef fi ciently, read the fol - low ing para graph care fully. - The Multilink ML-8 in ter face/pe riph eral may in cor po rate an op tional ra dio in ter face at 868 MHz. Over all, the de vice com plies with the CEPT/ERC/REC 70-03 rec om men da tion (short range de vices) on the con di tion that it is in no way al tered, in clud ing the antenna. - The Multilink ML-8 in ter face/pe riph eral may in cor po rate an op tional low power GSM ra dio in ter face. There are place in which the use of equip ment may be sub ject to re stric tions, there fore be fore pro ceed ing with in stal la tion, con sult the In stal la tion chap ter on page 19. 1.3 - Connection to the electrical power supply network - earthing Con nec tion to the AC power sup ply and earthing must be car ried out as in di - cated in chap ter 7.3 on page 19. Sicep S.p.A. dis claims any re spon si bil ity in the event of in cor rect wiring. 1.4 - Disconnection As the pe riph eral does not have a switch, a bi po lar disconnector (switch) with con tact open ing of at least 3 mm must be en vis aged dur ing in stal la tion. Pag. 1
ML-8 Cap. 1 - Warnings 1.5 - Buffer battery It is ad vis able to use a re charge able lead-acid bat tery in or der to en sure op - er a tion even in the event of the loss of volt age for short pe ri ods. Do not use bat ter ies with a ca pac ity greater than that in di cated in the Tech ni cal Spec i fi - ca tions on page 4. 1.6 - Disposing of the packaging The card board pack ag ing is clas si fied as 15 01 01 (Di rec tive 09/04/2001). Dis pose of it ac cord ing to lo cal sep a rate waste col lec tion criteria. 1.7 - Disposing of the product Over all, the ML-8 pe riph eral is not MSW (Mu nic i pal Solid Waste) but is com posed of elec tronic boards clas si fied as 16 02 09 and 20 01 36. Do not dis pose of the de vice as mu nic i pal waste, but pro ceed with sep a rate collection. 1.8 - Disposing of the batteries Lead-acid bat ter ies are not clas si fied as MSW and can be clas si fied as 16 06 01. Dis pose of them ac cord ing to lo cal sep a rate waste col - lec tion criteria. WARNING WARNING! The im proper dis posal of Elec tri cal and Elec tronic Equip ment (EEE) or any part of it may have harm ful ef fects on the en vi ron ment and hu man health. 1.9 - Receiving the device Vi su ally in spect the pack age to check for any dam age due to trans port. The de - vice is care fully checked and packed by Sicep. If, at the time of re ceiv ing the pack age, it is dam aged, no tify the car rier im me di ately. Sicep is not re spon si ble for dam age dur ing ship ping (see war ranty con di tions). The pack age con sists of a card board box which con tains the fol low ing items: - One Multilink ML-8 pe riph eral/in ter face; - A CD-ROM with ap pli ca tion soft ware for in stal la tion; - This in stal la tion man ual*. * The man ual may be pro vided in elec tronic for mat only. 1.10- Storage - Store the device in its packaging in the environmental conditions specified in the Technical Specifications. - Max i mum stor age pe riod: 2 years Pag. 2
Cap. 1 - Warnings ML-8 1.11- Marking There is a la bel on the top of the de vice that iden ti fies it. It shows the name of the man u fac turer, the full prod uct iden - ti fi ca tion code, the sup ply data (volt age, in put cur rent), the se rial num ber and the date of pro duc tion. 1.12- Compliance with EC directives Sicep S.p.A. de clares that the ML-8 in ter face/pe riph eral com plies with the es sen tial re quire ments of Di rec tive 1999/05/EC, on the con di tion that the in - stal la tion in struc tions on in chap ter 7.3 are re spected. In par tic u lar, the de vice is de clared to com ply with the fol low ing stan dards: EN 60950 EN 301 489-1, EN 301 489-3, EN 301 489-7* EN 300 220-1, EN 300 220-3, EN 301 419-1*, EN301 511* * for version with BT-GSM only. (art. 3.1.a 1999/5/CE) (art. 3.1.b 1999/5/CE) (art. 3.2 1999/5/CE) If the op tional IRS-RT868 in ter face is in stalled, the de vice com plies with the CEPT/ERC/REC 70-03 rec om men da tion (short range de vices) on the con - di tion that it is in no way al tered, in clud ing the an tenna. A copy of the Dec la ra tion of Con for mity can be found at the end of this man ual. 1.13- Assistance For any type of as sis tance, please con sult your lo cal Sicep dealer. To down load any free up dates of firm ware, util ity pro grams or man u als, re fer to the Sicep S.p.A. website http://www.sicep.it 1.14- Shipping the device In the event that the de vice has to be re turned to Sicep for re pair, pack it care - fully, pref er a bly in its orig i nal box, and at tach the re pair re quest form, com pleted in its en tirety, de scrib ing the de fect in de tail. The form can be down loaded from the website. For more de tails, re fer to the form above. 1.15- Warranty Re fer to the war ranty cer tif i cate at the end of this man ual. 1.16- Repairs Re fer to the re pair re quest form that can be down loaded from the Sicep S.p.A. website http://www.sicep.it Pag. 3
ML-8 Cap. 2 - Technical Specifications 2 - Technical Specifications Power supply: 220/230Vac 50Hz / 12-13,8Vdc Buffer battery: Sealed 12V lead acid bat tery, max i mum ca pac ity 2.5 Ah (op tional) Absorption at 230V: 50 ma typ i cal, 60 ma max Absorption at 12V: 150mA typical, 250mA max Inputs: 8, 100KΩ, Pull-Up 100KΩ on 3,3V Outputs: 8, Open Col lec tor on GND, 100 ma max Maximum available current from +12V output: 350mA Protection devices: Anti-opening tamper device, LAN connection control (polling with operational control centre), GSM signal*, GSM mod ule tam per de vice* Transmission protocols to NetP (LAN, GPRS*, SMS*) MVSNet: Protocols that can be received as interface: Pag. 4 Ademco Con tact-id, Ademco 4+2 Ex press, Ademco Fast 4+8+1, Ademco 4+16+1 Configurations: GSM in ter face model BT-GSM bur glar kit model IRS-K2 Radio frequency**: 868 MHz, SRD Interfaces for fe male 9-pin se rial con nec tor, type-b USB con nec tor programming: Programming software: Sicep MVC Dimensions (LxHxD): 31x20x8cm Environmental operating conditions: Weight: 1,7Kg with out bat tery, approx 2.6 kg with 2.2 Ah bat tery Enclosure protection rating: Container material: Polycarbonate * With op tional BT-GSM in ter face ** With op tional IRS-RT868 in ter face Tem per a ture: from -10 to +50 C Hu mid ity: from 20% to 80% IP 41 TRA-BT887 model power trans former char ac ter is tics Primary voltage: 220-230V~, 50-60 Hz Power: 25 VA Secondary voltage: 20 V Secondary current: 1.05 A Insulation: Class B, 130 C Safety: Class I (ac cord ing to EN60950)
Cap. 3 - Description ML-8 3 - Description The Multilink ML-8 in ter face/pe riph eral is a bidirectional de vice with 8 in puts and 8 out puts which uses the TCP/IP pro to col on the Ethernet net work as its main me dium of com mu ni ca tion. It can send the vari a tions of 8 logic in puts to the ter mi nal, configurable as needed, and has 8 out puts that can be used as re mote con trols or to re port a fault con di tion lo cally. Ad di tional chan nels are avail able to re port fault con di - tions or sab o tage (no net work, low bat tery, tam per ing etc.). The unit can be equipped with a GSM in ter face to al low it to be used even in the ab sence of the Ethernet net work or as an emer gency car rier. It is pos si - ble to use ei ther the GPRS mode (with a very low cost) or SMS mes sages. All traf fic is sent to Sur veil lance In sti tutes that use the MVSNet management system. The unit can also be used as a telephone interface to convert reports from a generic alarm control unit and transmit them with the TCP/IP (NetP) protocol to MVSNet control units. It is therefore possible to allow the transmission of alarms even in cases in which the PSTN telephone connection is not available. In this use, the interface can decode four Ademco-compatible protocols: Contact-ID, 4+2 Express, 4+8+1 Fast (DTMF Ademco Fast) and 4+16+1. In the operating control unit (MVSNet), the peripheral and interface functions are managed separately, because: - as a pe riph eral, it has its own code; - as an in ter face, the alarm is retransmitted with the code as signed to the con trol unit, in other words the in ter face is "trans par ent". The ML-8 in ter face/pe riph eral can be pro grammed us ing the Sicep MVC soft ware for PCs with a se rial or USB con nec tion. This pro gram ming is sim - ple and in tu itive thanks to the graphic pro gram ming pages in Win dow style. The pa ram e ters pro grammed in this way can be saved on file and re loaded onto the PC, in or der to build up per son al ised pro gram ming. It is also pos si ble to ac cess re mote pro gram ming, with a time-based or packet (GPRS) GSM connection. Pag. 5
ML-8 Cap. 4 - Structure 4 - Structure The ML-8 in ter face pe riph eral is com posed of: - Logic card con trolled by mi cro pro ces sor; - 25 VA power trans former; - Polycarbonate con tainer for wall mount ing. Ac ces so ries: - Emer gency 2 Ah lead-acid bat tery - GSM in ter face model BT-GSM - Bur glar kit con sist ing of IRS-RT868 re ceiver and BT-KT/2 ra dio con trol Ac ces so ries for in stal la tion: - MVC soft ware for pro gram ming from PC via USB / se rial con nec tion P4 MODEM / LAN DL BT-MDA / BT-LAN DL DL4 DL3 BATT POWER RETE USB RESET TEST 12V + - GND RS 485 AUDIO TAMPER DL6 LEVEL DL1 TEST RESET BT-GSM MODULO GSM P3 P6 TRASF. DL LINK DL SPEED DL TX/RX 18-24Vac OUT OUT OUT OUT GND IN IN IN IN GND 1 3 5 7 1 3 5 7 FUSE T 500mA 250V ETHERNET OUT OUT OUT OUT GND IN IN IN IN GND L1 L2 T1 T2 2 4 6 8 2 4 6 8 Pag. 6
Cap. 5 - Description of the main card ML-8 5 - Description of the main card P41 P2 DL BATT DL POWER DL4 RETE DL3 USB RESET J1 J2 TEST X23 X23 12V + - GND RS 485 P39 P3 P6 DL LINK DL SPEED DL TX/RX POWER 18-24Vac OUT 1 OUT 3 OUT 5 OUT 7 GND IN 1 IN 3 IN 5 IN 7 GND P40 ETHERNET OUT 2 OUT 4 OUT 6 OUT GND IN 8 2 IN 4 IN 6 IN 8 GND L1 L2 T1 T2 Pag. 7
ML-8 Cap. 5 - Description of the main card De scrip tion of the Ter mi nals IN1..IN8 OUT1..OUT8 T1-T2 L1-L2 POWER RS485 Inputs, impedance 100 KΩ, Pull-up 100 KΩ on 3.3 V Open collector outputs on GND, maximum current 100 ma Terminals for connecting to the control unit to be sent (simulated line). Maximum current that can be supplied 26 ma (positive terminal: T2) Terminals for connection to external telephone line Terminals for connection to the power transformer Terminals for connecting BUS RS485 (as an alternative to the P6 connector) De scrip tion of the Con nec tors P40 P6 P39 P2 Connector for Ethernet (10/100 Mb/s) Connector for BUS RS485 wire USB programming connector Serial port connector for firmware programming/update P41, P42 Connectors for radio control receiver model IRS-RT868 X23 J1, J2 Connectors for developments Jumper for firmware update 1-2 Firmware Update 2-3 Normal Operation De scrip tion of the But tons RE SET TEST When pressed, this resets the device. The parameters programmed are not deleted. Makes it possible to reset the parameters to the default values. To perform the operation, press the TEST and RESET buttons simultaneously, release the RESET button and keep the TEST button held down until the Power LED comes on. After the next power on, all the parameters are reset to default value. De scrip tion of the lu mi nous sig nals (LEDs) POWER Green LED BATT Red LED RETE Green LED Indicates that the stabilised voltage of 3.3 V is present and that the card is correctly initialised. Low battery. Indicates that the supply voltage has dropped below 10.5 V and the transformer is not supplying current. When the voltage returns to 12.5V, reactivation occurs. AC mains presence. Indicates that the 230V AC power supply is present and the transformer is operational. USB Green LED Indicates the electrical connection of the USB cable to the PC. LINK Green LED When on, indicates the electrical connection of the Ethernet cable. SPEED Green LED TX/RX Green LED When on, indicates that the speed of the Ethernet network is 100 Mb/s. When off indicates 10 Mb/s. The flashes indicate the transmission/reception of packets on the network Pag. 8
Cap. 6 - Operation ML-8 6 - Operation The fol low ing de scrip tion as sumes that the Multilink ML-8 pe riph eral/in ter - face has al ready been con fig ured and that the LAN con nec tion is present. 6.1 - LAN MVSNet connection When the de vice is switched on, the pe riph eral trans mits a packet con tain - ing its IP ad dress (KeepAlive) to the op er a tional con trol cen tre. At this point, the con trol cen tre trans mits a poll ing mes sage ev ery 15 sec onds and the pe - riph eral there fore es tab lishes that there is a con nec tion with the con trol unit. When, on the other hand, the poll ing mes sages do not ar rive, the pe riph eral sends a KeepAlive ev ery min ute, only stop ping when the con nec tion has been restored. These times are fixed. 6.2 - Transmission of a spontaneous alarm (input change or fault) If the pri mary car rier (LAN) is avail able, the pe riph eral trans mits the re port. If the car rier is not avail able and the GSM in ter face is, it at tempts to send via the GPRS con nec tion. If this car rier is also not con fig ured or the pe riph eral does not re ceive a re ply, it sends the mes sage by SMS. This pri or ity in the choice of carriers is fixed. 6.3 - Inputs 8 ter mi nal in puts are avail able with in put im ped ance of 100 KΩ. The de fault set ting for the in put is NC. In the rest ing state, it is earthed while when open, it is in an alarm con di tion. Con versely, if the set ting is NO, the rest ing state is open and while the closed to earth state is in an alarm con di tion. Each in put has a spe cial 100 kω pull-up re sis tor on +3.3 V, but is de signed to with stand in put volt ages of up to 14 V. Input terminal voltage Logic State 1,65V 14V High 0 1,65V Low - If the in put is dis abled, it does not gen er ate re ports and if polled, it al - ways re turns the rest ing state. - If the in put is pas sive, the changes do not gen er ate re ports but when polled, the ac tual state is re turned. - The De lay pa ram e ter de fines the min i mum time for which the new state must re main in or der for the change to be con sid ered valid. The de fault set ting is 100 ms. Pag. 9
ML-8 Cap. 6 - Operation 6.4 - Outputs 8 earthed Open Col lec tor out puts are avail able. The max i mum cur rent avail - able is 100 ma. If they are used for pi lot ing re lays, it is ad vis able to pro tect them us ing a di ode as shown in the diagram. The out puts can be used as re mote con trols which can be ac ti vated by the op er a tional con trol cen tre and can be pro grammed as static or im pul sive. It is pos si ble to ac ti vate one of the out puts to re port one or more sys tem faults lo cally. In this case, the as so ci ated out put can not be con trolled by the op er a - tional con trol cen tre (if the unit at tempts to do this, the pe riph eral re turns the message Command Refused). - the "Re versed" pa ram e ter is used to in vert the rest ing state and the ac - tive one: if en abled, the out put is nor mally ac tive and is de ac ti vated when com manded. - The Change State but ton makes it pos si ble to change the pro gram - ming state or car ry ing out an ac ti va tion test. If the out put is im pul sive, it will nat u rally re turn to the rest ing state af ter the set time. 6.5 - Control channels (system faults) The ML-8 pe riph eral/in ter face has a se ries of con trols to mon i tor and trans - mit sys tem faults. All con trols, with the ex cep tion of No Mains Power and MvsNET Con nec tion con trol are ac ti vated by in sert ing a non-zero time in the field while, in or der to also as so ci ate trans mis sion in the op er a tional con trol cen tre, it is nec es sary to en able the rel a tive "Trans mis sion En abled" flag. Pag. 10 OUTPUT Open Collector Protection diode 1N4007 +12Vcc + N.C. Pos si ble faults are as fol lows: - No mains power. The pres ence of the trans former AC volt age out put is mon i tored. If it is not avail able for lon ger than the set time, the rel a - tive event is gen er ated. - Pe riph eral tam per ing. The sta tus of the microswitch that re ports the open ing of the con tainer is checked. If there is an alarm, the rel a tive event is gen er ated. - Pe riph eral bat tery. The 12 VDC sup ply volt age is checked. If this drops to 10.5 V, the rel a tive event is gen er ated. When the volt age re - turns to 12.5V, re ac ti va tion oc curs. - No LAN line. The pres ence of the elec tri cal con nec tion of the Ethernet ca ble is mon i tored. When this fails (ca ble dis con nected or switch/hub off) for lon ger than the time set, the rel a tive event is gen er ated. - No LAN MvsNET con nec tion. As al ready ex plained, the pe riph eral con tin u ously uses poll ing pack ets to mon i tor the TCP/IP to the N.O.
Cap. 6 - Operation ML-8 MVSNet op er a tional con trol cen tre. If this fails for at least 4 min utes, the rel a tive event is gen er ated. This time is fixed. If the ad dress of the op er a tional con trol cen tre is pro grammed, this event can not be dis abled. Only re port ing to the con trol cen tre via a re - serve car rier, if avail able, can be en abled/dis abled, us ing the rel a tive flag. - No ex ter nal PSTN line. If an out side tele phone line is avail able, it can be used as a "last backup car rier" or for re mote pro gram ming a con trol unit. These func tions are avail able when the ML-8 is used as an in ter - face to for ward con trol unit re ports. In this case, the mon i tor ing of the pres ence of the line can be en abled by en ter ing a time other than zero. When the line is miss ing, at the ex - piry of the time, the rel a tive event is gen er ated. - No GSM line. If the BT-GSM ex pan sion card is pres ent, reg is tra tion on the ad min is tra tor net work is mon i tored. If this is not avail able for lon ger than the set time, the rel a tive event is gen er ated. - GSM module tampering. If the BT-GSM ex pan sion card is pres ent, the open ing of an op tional tam per switch to be placed on the P9 ter mi - nals on the card is mon i tored, ac cord ing to the ta ble be low: Open terminals: Shorted terminals: Tamper at rest Tamper in alarm mode - Con nect ing de vices to the RS485. If the BT-GSM ex pan sion card is pres ent, the con nec tion on the RS485 bus is mon i tored. In the event of a fail ure or sab o tage, the rel a tive event is gen er ated, which is im me di - ate (within sec onds). - Radio control battery. If one or more BT-KT/2 ra dio con trols are reg - is tered, this event in di cates that the bat tery of a ra dio con trol has fallen be low the thresh old of 6V. 6.6 - Radio controls The ML-8 peripheral/interface can be fitted with an IRS-RT868 model radio interface in order to receive BT-KT/2 model burglary radio controls. Up to 16 radio controls can be used, each of which is identified in an unequivocal manner. Each radio control has two programmable buttons that can be associated with the panic or emergency functions or can activate one or two outputs, static or impulsive. The associated outputs can nevertheless still be activated by the operational control centre. 6.7 - Log function All ac tiv i ties of the ML-8 pe riph eral/in ter face are stored in a log con tain ing the last 256 events. The old est events are grad u ally deleted. Pag. 11
ML-8 Cap. 6 - Operation 6.8 - DHCP protocol The ML-8 pe riph eral im ple ments the DHCP pro to col which, if en abled, makes it pos si ble to au to mat i cally con fig ure the IP ad dress, the Subnet Mask and gate way ad dress. A router is re quired on the net work to im ple ment this service. 6.9 - Remote programming Us ing MVC soft ware, it is pos si ble to ac cess re mote pro gram ming in var i ous ways: - Via LAN, with ML-8 equipped with static IP. - Via LAN, with ML-8 equipped with dy namic IP and in staller equipped with static IP. - Via GSM, with data con nec tion with timed bill ing. - Via GPRS, with con nec tion and bill ing by traf fic (see cau tion). - From the op er a tional con trol cen tre, us ing one of the meth ods de - scribed above. The op er a tions to be car ried out and the pa ram e ters to pro gram ac cord ing to the type of con nec tion are de scribed in the MVC Pro gram ming sec tion : Re - mote as sis tance on page 36. WARNING WARNING! via GPRS, bill ing is based on the amount of data ex changed, but be cause the ML-8 pe riph eral uses dy namic MVC forms, even in the ab sence of changes to the pa ram e ters, data ex change is al - ways pres ent, there fore, al beit with dif fer ent costs, it is al ways time-based billing. 6.10- BT-GSM interface The ML-8 pe riph eral/in ter face can be equipped with the BT-GSM model GSM/GPRS card which makes it pos si ble to use the GPRS and SMS car ri - ers to trans mit in for ma tion, both in the event of a fault or if the LAN con nec tion is not pres ent. The BT-GSM card is de signed to be in serted into the ML-8 con tainer but can be used out side it, in all those cases where the in stal la tion so re quires (e.g. where the GSM sig nal is too low). The con nec tion is made with the RS485 bus with four wires and the max i mum con nec tion dis tance is 200 metres. The card can be used with a SIM card with an M2M con tract, in or der to re - duce op er at ing costs. To use the re mote as sis tance in data mode Pag. 12
Cap. 6 - Operation ML-8 (time-based con nec tion) there may be re stric tions de pend ing on the op er a - tor. Re fer to the In stall ing the SIM Card chap ter on page 19 WARNING WARNING! The BT-GSM firm ware must be ver sion 1.0.2 or later. Ear lier ver - sions are not com pat i ble. In that case, as soon as the card is reg is tered on the ML-8, a warn ing mes sage is dis played. WARNING WARNING! The BT-GSM card can also han dle SIMs where the PIN is ac ti - vated. If the PIN is in cor rect or miss ing, the ML-8 pe riph eral makes only one at tempt to en ter the code, there fore if the pe riph eral is re - set or switched off and back on again, the PIN code is en tered again. Af ter three at tempts, the SIM is locked and must be un - locked us ing the PUK. In this case, it is nec es sary to re move the SIM from the mod ule, in sert it in a mo bile tele phone and enter the PUK code. 6.11- Transmission of control unit reports Use as a tele phone in ter face The ML-8 pe riph eral/in ter face is de signed to be able to con vert and trans mit tele phone sig nals from alarm con trol units. The tele phone cord leav ing the con trol unit (line) should be place on ter mi nals T1-T2 of the in ter face. When the con trol unit gets a line, the ML-8 in ter face gen er ates the free line sig nal and is ready to ac cept the call. The con trol unit can dial any num ber, which will be ig nored. At the end of the mes sage, the in ter face will ac knowl - edge re ceipt of the alarm us ing the ap pro pri ate tone (KissOff). At this point, the in ter face will trans mit the alarm to the op er a tional con trol cen tre us ing the pri mary car rier (LAN) or, if the GSM in ter face is pres ent, through a re serve car rier if the pri mary car rier is un avail able or out of or der. The re port re ceived from the con trol unit is con verted and trans mit ted in full, keep ing the pe riph eral code of the con trol unit it self. The following Ademco-compatible telephone protocols can be received: - Con tact-id - 4+2 Ex press (toni DTMF) - 4+8+1 Fast (Ademco Fast or SuperFast 4+9) - 4+16+1 (Ademco Fast ex tended) On the sim u lated tele phone line, the in ter face is able to pro vide a max i mum cur rent of 26 ma. Pag. 13
ML-8 Cap. 6 - Operation 6.12- Automatic PSTN line exchange function When one or more con di tions oc cur that mean it is not pos si ble to trans mit sig nals through the con fig ured car ri ers, the ML-8 in ter face ac ti vates the re - lay by pass and keeps it ac tive for as long at these con di tions re main. In this way, the T1-T2 tele phone in put is placed di rectly on the L1-L2 line ter mi nals. If the tele phone line from out side is placed on these ter mi nals, the con trol unit is able to trans mit its re ports in the tra di tional way. For this rea son, if such a con nec tion is avail able, it is ad vis able to leave the tele phone pro gram ming of the con trol unit (e.g. tele phone num ber of the re - cip i ent, trans mis sion at tempts etc.) un changed. If, on the other hand, no such con nec tion is avail able, to get a line and connect to the simulator, simply dial any digit. The con di tions that must oc cur for the au to matic line by pass are as fol lows: - if the con trol is en abled, the ex ter nal PSTN line must be PRES ENT; - if the recipient IP address of the operational control centre is configured via LAN, the MvsNET connection must have been absent for at least four minutes; - if the con trol is en abled, the LAN must be AB SENT; - if the GSM mod ule is pres ent and the op er a tional con trol cen tre re cip i - ent is con fig ured (GPRS IP ad dress or SMS num ber), the line must be ab sent. If the GSM mod ule is not in stalled, the first three con di tions are sufficient. 6.13- Input PSTN line exchange function In put 8 can be en abled to ac ti vate the line ex change re lay on a time ba sis. This hap pens when the ter mi nal changes from OFF (closed to earth) to ON (open). The ac ti va tion time can be set be tween 1 and 240 seconds. 6.14- External PSTN line exchange function for remote assistance If the con trol unit can be con fig ured via re mote tele phone as sis tance and a tele phone line is also avail able on site, it is pos si ble to use a spe cial man ual func tion (ex ter nal PSTN) line con trol) that makes it pos si ble to by pass the ML-8 in ter face in or der to ac cess the con trol unit from out side. The ex ter nal line must be placed on the L1-L2 terminals. Programming mode must be en tered from the MVC and the Ac ti vate but ton (Gen eral page) pressed once or sev eral times. Each time the but ton is pressed, the con nec - tion time in creases by five min utes and can reach a max i mum of 30. Af ter this time, the ex ter nal line is re leased and the control unit returns to normal operation. Pag. 14
Cap. 6 - Operation ML-8 6.15- Remote programming (without optional BT-GSM card) Re mote ac cess via LAN can take place in these two modes of use: - the pe riph eral/in ter face has a static IP reach able from the out side (pub lic); - the pe riph eral/in ter face has a dy namic IP and the in staller's PC has a static IP reach able from the out side (pub lic). In the first case, the in staller can con nect to the ML-8 pe riph eral/in ter face via MVC if it knows the fol low ing pa ram e ters: IP Ad dress, Pe riph eral Code, Pass word (if pro grammed). In the sec ond case, the IP ad dress of the in staller's PC must be en tered in the "IP Ad dress/hostname" field of the pe riph eral's Com mu ni ca tor page on the MVC Re mote Pro gram ming sub-page. The in staller can con nect to the pe riph eral from the PC spec i fied by this ad dress if it knows the Pe riph eral Code and Password parameters (if programmed). 6.16- BT-GSM model GSM interface operation It is as sumed that the in ter face is con nected and the pe riph eral is pro - grammed cor rectly. When the GSM in ter face is switched on, in itial is ation of the GSM/GPRS mod ule be gins. At this stage, the five "LEVEL" LEDs light up in a back wards and for wards se quence. At the end, when reg is tra tion on the GSM net work is suc cess ful, the five LEDs light up de pend ing on the in ten sity of the sig nal. The more LEDs are lit, the higher the signal received. The fre quency of the flashes of the green DL1 LED indicates the registration status: 1 flash approximately every 4 seconds GSM registered on the network 1 flash approximately every second GSM being registered. The red DL6 LED in di cates the con nec tion on the 485 bus: 1 flash approximately every 2 seconds RS485 connection OK Slow ON/OFF flashing Device not registered, faulty or the RS485 cable is disconnected Pag. 15
ML-8 Cap. 6 - Operation 6.17- Spontaneous transmissions The man age ment of spon ta ne ous trans mis sions, in both pe riph eral and in - ter face mode, takes place au to mat i cally with a set priority: - if avail able, the pe riph eral/in ter face con tin ues to try to send via LAN; - as the first re serve car rier, it at tempts to send via GPRS (the IP ad - dress must be pro grammed in the "IP Ad dress/gprs Hostname" field); - as a second reserve carrier, it sends the message via SMS (the recipient SMS number must be programmed on the General page and the number of the Service Centre must be programmed on the GSM module page). It is pos si ble to mon i tor the prog ress of op er a tions (in itial is ation, net work ac - cess, re cep tion, trans mis sion) dur ing MVC pro gram ming through the log win dow on the Com mu ni ca tor page. Al ter na tively it is pos si ble to con nect di rectly with the MVC on the BT-GSM mod ule via a se rial link. This con trol page (op er a tion log) pro vides more de - tailed in for ma tion, use ful in the event of mal func tion ing in order to identify the problem. 6.18- Polling The man age ment of poll ing oc curs in two dis tinct modes, de pend ing on whether the car rier is GPRS or SMS. In the case of GPRS, the op er a tional con trol cen tre must make a call to the num ber on the SIM card. Once the pe riph eral has ac knowl edged that the num ber is not one of the "spe cial" ones, it hangs up and ac ti vates the com - mu ni ca tion via GPRS to the IP of the op er a tional con trol cen tre ( IP Ad dress/gprs Hostname" pa ram e ter), equal to a spon ta ne ous trans mis - sion. In the case of an SMS, the op er a tional con trol cen tre must send an SMS con tain ing the poll ing mes sage to the pe riph eral, which only ever re sponds to the pro grammed re cip i ent ("SMS num ber" pa ram e ter). The num bers con sid ered as "spe cial" are those that, if de tected, ac ti vate spe cial func tions. In the Multilink ML-8 pe riph eral/in ter face, there is cur - rently only one spe cial num ber, the one pro grammed in the "Num ber for re mote pro gram ming GPRS / GSM DATA" pa ram e ter on the Com mu ni ca tor page, Re mote Pro gram ming (MVC) sub-page. Pag. 16
Cap. 6 - Operation ML-8 6.19- Remote programming via BT-GSM When the pe riph eral de tects a call com ing from the num ber pro grammed as the "Num ber for re mote pro gram ming GPRS / GSM DATA", it checks whether an IP ad dress is pro grammed in the "IP Ad dress/hostname" pa - ram e ter on the "Re mote Pro gram ming (MVC)" sub-page. If the ad dress is pres ent, the pe riph eral hangs up and ac ti vates com mu ni ca tion via GPRS to this IP ad dress, which must cor re spond to a PC with the MVC soft ware in TCP/IP mode wait ing. If the ad dress is not pres ent, the de vice re sponds in data mode, us ing the GSM mod ule as an an a logue mo dem at 9600 bps. This call must be made by an an a logue mo dem. Pag. 17
ML-8 Cap. 7 - Installation 7 - Installation 7.1 - Installing optional devices In stall ing the IRS-RT868 re ceiver for ra dio con trols Re fer to the di a gram. - Switch off the ML-8 pe riph eral. - In sert the card in the two P41-P42 con nec tors. The an tenna must be lo cated on the left-hand side (op po site the power trans former). The con trol unit will au to mat i cally de tect the pres ence of the mod ule the next time it is switched on. WARNING WARNING! The in cor rect in ser tion of the card may cause dam age to it and/or to the ML-8 pe riph eral. In stall ing the BT-GSM mod ule (as sem bling in side the ML-8 pe riph eral) - Re fer to the in struc tions ac com pa ny ing the mod ule. - Switch off the ML-8 pe riph eral. - In sert the four plas tic spac ers sup plied in the mod ule fix ing holes. - Se cure the mod ule in side the con tainer us ing the two long screws pro - vided. - Con nect the RS485 four-wire ca ble be tween the con nec tor [5] on the mod ule and the con nec tor P6 (485) on the logic card of the ML-8 pe - riph eral or, al ter na tively, use the RS485 ter mi nal block for con nec tion, re spect ing the seri graphs shown. In this case, the max i mum dis tance that can be used is 200 metres. Use a four-wire un shielded cable. ML-8 RS485 + - +12 GND -485 +485 +12 BT-GSM +12V + RS485 - RS485 GND Pag. 18
Cap. 7 - Installation ML-8 7.2 - SIM CARD installation If the Multilink ML-8 pe riph eral/in ter face is equipped with a BT-GSM card, it re quires a SIM card, even for data only, en abled for GPRS traf fic. Ideal use re quires an M2M (Ma chine to Ma chine) SIM. SIM cards of this type are en - abled to re ceive data calls (non-trans par ent asyn chron ous 9600 bps). Be aware that some op er a tors in tro duce lim i ta tions for re ceiv ing calls from land lines, as shown be low. This is im por tant if you plan to carry out re mote as sis tance in con nec tion mode with time-based billing. - Vodafone op er a tor: con nec tion in DATA mode with a call orig i nat ing from an an a logue mo dem on a land line is al ways possible; - TIM op er a tor: con nec tion in DATA mode with a call orig i nat ing from an an a logue mo dem on a land line is only pos si ble if the SIM card has an ad di tional num ber to re ceive calls from land lines (must be requested); - Wind op er a tor: con nec tion in DATA mode with a call orig i nat ing from an an a logue mo dem on a land line is not possible. WARNING WARNING! The in for ma tion given above is valid as of 1/10/2010, for use in It aly with Vodafone, TIM and Wind op er a tors. These op er a tors may vary these con di tions, even sig nif i cantly, with out notice. WARNING The SIM card must be in serted into the ap pro pri ate com part ment. WARNING! Be fore han dling the SIM card, en sure that your hands are not sources of static elec tric ity (it is ad vis able to touch an earthed metal mass in or der to dis charge it). Take great care not to dam age the SIM card and/or the GSM module. 7.3 - Installing the ML-8 peripheral/interface - Choose the place where the de vice is to be in stalled. If it is equipped with the BT-GSM mod ule, en sure that the level of sig nal is ad e quate. To do this, you can use your own mo bile phone or pro gram the de vice, power it (even only by bat ter ies) and check that, at the end of the in itial - is ation pro ce dure, at least two yel low LEDs (LEVEL) are lit up on the BT-GSM. - If it is im pos si ble to re move the BT-GSM card (sig nal too low), re move the card and in stall it in a po si tion where the sig nal is suf fi cient. Con - nect the BT-GSM to the main logic card via a 4-wire ca ble (as ex plained on page 18). Pag. 19
ML-8 Cap. 7 - Installation - Se cure the de vice to the wall us ing at least three 4 mm di am e ter screws. - Wire the power net work as shown in the draw ing, us ing only the hole lo cated un der the ter mi nal block. Since the de vice is Class I, the earthing con nec tion is man da tory. Con nect the yel - low/green wire com ing from the elec tri cal sys tem to the rel a tive terminal. As the de vice does not have a switch, a bi po lar disconnector (switch) with con tact open ing of at least 3 mm must be en vis aged to in ter rupt the power supply. - Sicep S.p.A. will not be held li a ble in the event of con nec tions with the elec tri cal mains that are not made to the high est stan dards of work man ship. - Wire the sig nal ca bles (in puts/out puts) us ing the three pre-sheared holes. It is ad vis able to short cir cuit all the un used in puts to earth (GND). - The out puts used to pi lot the re - lays must be pro tected with a di ode con nected in par al lel to the re lay coils, as shown in the di a - gram. The di ode used may be the 1N4007 type. - The +12V out put is not pro tected and should only be used to power OUTPUT Open Collector Protection diode 1N4007 the de vice con nected to the RS385 bus (BT-GSM). The max i mum cur - rent that can be sup plied with out the backup bat tery is 500 ma. GND N F +12Vcc + N.C. N.O. WARNING WARNING! If the BT-GSM card is in stalled, the 12V buffer bat tery must be used. - If the de vice is used as a tele phone in ter face, bring the alarm con trol unit tele phone out put (LINE) to the T1 and T2 ter mi nals. - If you want to bring back the ex ter nal tele phone line to the in ter face, con nect it to ter mi nals L1 and L2. WARNING WARNING! Any mod i fi ca tions to the tele phone sys tem must only be car ried out by authorised per son nel. Pag. 20
Cap. 8 - Programming ML-8 8 - Programming The ML-8 pe riph eral/in ter face is pro grammed us ing the Sicep MVC soft - ware for PCs, lo cally via a USB or se rial con nec tion, or re motely via LAN, GPRS or GSM with data con nec tion. Pro gram ming lo cally via USB/se rial con nec tion is al ways pos si ble, while re - mote pro gram ming can only take place if the de vice has been con fig ured cor rectly in or der to do so. 8.1 - Installing the USB driver The first time the USB ca ble is con nected to the pe riph eral, driv ers will be re - quested for cor rect op er a tion. These driv ers can be sup plied on CD. They are also avail able on the Sicep S.p.A website. When prompted, in sert the CD into the PC and spec ify the path for that unit. NOTICE N.B. the driv ers are the same used for the IRS pe riph er als/con trol units: if they are al ready in stalled, they will not be re quested. How to iden tify the USB COM port Once the driv ers have been in stalled cor rectly, the USB con nec tion is seen as an ad di tional COM port. The num ber as signed to the port must be en - tered in the con nec tion win dow of the MVC pro gram. To find the as signed num ber, pro ceed as follows: - Con nect the de vice to the PC; - click on the Start But ton Set tings, Control Panel Sys tem Hard ware, Man ag ing Pe riph er als or De vices Ports (COM and LPT). The port we are look ing for is called "USB CDC se rial port em u la tion". NOTICE N.B. De pend ing on the op er at ing sys tem in stalled on the PC, the steps de scribed may be dif fer ent. Pag. 21
ML-8 Cap. 8 - Programming 8.2 - MVC programming How to per form con nec tion and pro gram ming with a se rial or USB con nec tion - Once the MVC pro gram has been launched, click on Con - nect. - Set the fol low ing pa ram e ters: Di rect con nec tion, Auto; PC port: choose the one used. - En ter the pass word only if it has been pro grammed. It is not used on the de - fault set ting, there fore it can be left blank. - Press OK. - Once connected, a menu appears on the left with 8 pages with which it is possible to access all programming. - At the end, press the Dis con nect but ton. - The pro gram ming pages are all dy namic so, ev ery time a pa ram e ter is changed, press TAB to make the change ef fec tive. NOTICE N.B. If the USB con nec tion is in ter rupted with out dis con nect ing from the MVC, the PC may no lon ger be able to man age the USB port cor rectly. In this case, it may be nec es sary to re start the MVC soft ware or the PC. Pag. 22
Cap. 8 - Programming ML-8 Sys tem Page Equip ment Code: (range 1-9999) De fault 100 En ter the nu mer i cal code used for the bidirectional pe riph eral mode (transmitting the inputs, activating the outputs) Pass word (range blank-99999) De fault blank Pass word for MVC pro gram ming, which is re quired for all types of con nec tion (lo cal or re mote). Up to 5 dig its are per mit ted. If you do not want to use the pass word, leave this field blank. Times AC mains loss detection (range 1-99) def. 60 Time de lay in min utes to gen er ate the "No 230 VAC power" event. This con trol can not be dis abled. LAN fault detection (range 0-99) def. 0 Time de lay in min utes re quired to gen er ate the "No net work con nec tion" event. This event is used to de tect the lack of elec - tri cal con nec tion of the Ethernet ca ble. Set ting 0 dis ables the con trol. GSM fault detection (range 0-99) def. 0 Time de lay in min utes re quired to gen er ate the "No reg is tra tion of GSM mod ule on net work" event (only if the op tional BT-GSM card is pres ent). Set ting 0 dis ables the con trol. Pag. 23
ML-8 Cap. 8 - Programming External PSTN fault detection (range 0-99) def. 0 Time delay in minutes required to generate the "No PSTN line" event. Setting 0 disables the control. This control should only be enabled if the connection to the external line is present. Au to matic test (range 0-99) def. 0 Time in hours that elapses be tween two Au to matic Test trans - mis sions; en abling it only makes sense if the pe riph eral does not have a LAN con nec tion to the op er a tional con trol cen tre. Set ting 0 dis ables the trans mis sion of the au to matic test. Keepalive LAN (range 0-240) def. 10 Time in min utes that elapses be tween the spon ta ne ous mes - sages sent to the op er a tional con trol cen tre via LAN in or der to keep the con nec tion active. By pass from In put 8 (range 0-240) def. 0 Du ra tion in sec onds of the ac ti va tion of the PSTN line by pass re lay ac ti vated on the open ing front of In put 8. This func tion must be en abled on the In puts page. TX sys tem faults sec tion This sec tion is used to en able the trans mis sion of the rel a tive event to the op - er a tional con trol centre. Each event is man aged if the cor re spond ing time pro grammed is not set to zero. The only ex cep tion is the LAN MVSNET event (loss), which is al ways man aged and the time is set to four min utes. Out put ac ti vated on sys tem fault (range None - Out put 1..Out put 8) def. None Makes it pos si ble to as so ci ate the ac ti va tion of the de sired out - put in the event of one or more sys tem faults. NOTICE N.B. The out put is ac ti vated only if the fault is main tained for lon ger than the set time. For the LAN MvsNET con nec tion event (loss), the time is set at 4 min utes. Pag. 24
Cap. 8 - Programming ML-8 By pass PSTN Start (+5min) but ton Press ing this but ton ac ti vates the re lay that by passes the in ter - nal tele phone sim u la tor for 5 min utes. The two ter mi nals T1 and T2 are taken to L1 and L2, re spec tively. Press ing the but - ton sev eral times in creases the con nec tion time in 5-minute intervals. Stop but ton Press ing this but ton dis ables the by pass re lay im me di ately. Com mu ni ca tor Page Sur veil lance sub-page (MvsNET) IP Ad dress/ Hostname LAN (range 1-32 char ac ters)def. 192.168.0.1 En ter the IP ad dress (for mat xxx.yyy.www.zzz) or the hostname of the re cip i ent MvsNET sys tem via LAN. IP Ad dress/hostname GPRS (range 1-32 char ac ters) def. Blank En ter the IP ad dress (for mat xxx.yyy.www.zzz) or the hostname of the re cip i ent MvsNET sys tem via GPRS. TCP Port (range 0-9999) def. 9016 Port for the TCP/IP con nec tion. Change only if nec es sary or for spe cial uses. Pag. 25
ML-8 Cap. 8 - Programming UDP Port (range 0-9999) def. 9001 Port for the trans mis sion of UDP pack ets. Change only if nec - es sary or for spe cial uses. SMS num ber (max. 20 char ac ters) def. Blank En ter the re cip i ent num ber for the trans mis sion of SMS to the MvsNET sys tem. Com mu ni ca tion State Panel This panel con tains in di ca tors and but tons to carry out con nec tion tests to the MvsNET sys tem. - Green light: Com mu ni ca tion suc cess ful / con fir ma tion re ceived. - Yellow light: Test in prog ress / car rier busy. - Red light: Com mu ni ca tion failed / con fir ma tion not re ceived Log Com mu ni ca tor This win dow shows the last op er a tions per formed by the ML-8 pe riph eral/in - ter face for di ag nos tic purposes. In staller sub-page (MVC) IP Ad dress/hostname (range 1-32 char ac ters) def. Blank En ter the IP ad dress (for mat xxx.yyy.www.zzz) or the hostname of the in staller's PC via LAN. UDP Port (range 0-9999) def. 9001 Port for the trans mis sion of UDP pack ets to the in staller's PC. Change only if nec es sary or for spe cial uses. Num ber for re mote pro gram ming GPRS / GSM DATA (max. 20 dig its) def. Blank En ter the num ber to re cog nise the call from the in staller to ac ti - vate re mote as sis tance mode in GPRS mode (MVC in TCP/IP mode and waiting). Pag. 26
Cap. 8 - Programming ML-8 LAN page Au to matic con fig u ra tion (DHCP) def. not en abled If checked, this ac ti vates the DHCP pro to col for the au to matic con fig u ra tion of the net work parameters. NOTICE N.B. The au to matic con fig u ra tion op er a tion may take a few sec - onds, de pend ing on the type of DHCP server. Hostname def. Blank En ter the de vice Hostname, if nec es sary. IP Ad dress def. Blank En ter the IP ad dress as signed to the ML-8, if you are pro gram - ming with out DHCP. Subnet Mask def. 255.255.255.0 En ter the value of the subnet mask, if you are pro gram ming without DHCP. Gate way def. Blank En ter the gate way ad dress, if you are pro gram ming with out DHCP. Au to matic configuration DNS server def. not en abled This op tion can only be ac ti vated if DHCP is enabled. Pag. 27
ML-8 Cap. 8 - Programming DNS Server 1 def. Blank En ter the ad dress of the pri mary DNS server, if you are pro - gram ming in man ual mode. DNS Server 2 def. Blank En ter the ad dress of the sec ond ary DNS server, if you are pro - gram ming in man ual mode. GSM page This page shows dif fer ent con tent de pend ing on whether the op tional BT-GSM mod ule is reg is tered or not. Add device but ton Makes it pos si ble to reg is ter the BT-GSM mod ule. Af ter press - ing the but ton, press the Test but ton on the BT-GSM card. Can cel but ton Makes it pos si ble to can cel the reg is tra tion at tempt. De lete config RS485 but ton This but ton is en abled by check ing the ap pro pri ate flag. Makes it pos si ble to de lete a faulty GSM module. Pag. 28
Cap. 8 - Programming ML-8 Con nec tion state Read-only field, makes it pos si ble to dis play whether the 485 ca ble is con nected cor rectly. Tam per state Read-only field, makes it pos si ble to dis play the state of the op - tional tam per con nec tion to the P9 ter mi nals. Con fig u ra tion APN def. web.omnitel.it (Vodafone) En ter the cor rect APN de pend ing on the op er a tor. It is also pos - si ble to spec ify an APN not in cluded in the de fault options. SMSC number def. 393492000200 (Vodafone) En ter the num ber of the Ser vice Cen tre for the trans mis sion of SMS mes sages, de pend ing on the op er a tor. Vodafone 393492000200 TIM 393359609600 Wind 393205858500 WARNING WARNING! The in for ma tion given above is valid as of 1/10/2010, for use in It aly with Vodafone, TIM and Wind op er a tors. These op er a tors may vary these con di tions, even sig nif i cantly, with out no tice. Con tact your operator. Pag. 29
ML-8 Cap. 8 - Programming PIN (range: Blank / 4 caratteri) En ter the PIN of the SIM, if used. def. Blank WARNING WARNING! When us ing a SIM with the PIN ac ti vated, if the PIN is in cor rect or miss ing, the ML-8 pe riph eral makes only one at tempt to en ter the code, there fore if the pe riph eral is re set or switched off and back on again, the PIN code is en tered again. Af ter three at tempts, the SIM is locked and must be un locked us ing the PUK. In this case, it is nec es sary to re move the SIM from the mod ule, in sert it in a mo bile tele phone and enter the PUK code. Cur rent Mo dem State Sec tion This sec tion is use ful in or der to make an ini tial di ag no sis of the mod ule. PIN GSM GPRS In itial is ation device Internet connection Remote Host Connection GSM Level Green indicates that the PIN has not been requested or has been accepted correctly. Red indicates that the PIN is incorrect or missing. Green indicates that the GSM is correctly registered on the network. Green indicates that the GSM cell in which the module is registered supports this protocol. Green indicates that the GSM module is responding correctly to commands and the initialisation procedure has been completed successfully. Green indicates that you are connected to the Internet via GPRS Green indicates that a correct data exchange took place with the MvsNET control centre. This bar indicates signal strength. If it is green, this indicates that the level is sufficient. If it is red, this indicates that the level is insufficient. En abled Flag Unchecking this flag dis ables, but does not de lete, the de vice. REPLACE DEVICE But ton This but ton is ac ti vated only if the de vice has been dis abled and makes it pos si ble to re place the faulty de vice with a new one while keep ing the pro gram ming of the pre vi ous one. DELETE DEVICE But ton This but ton makes it pos si ble to de lete a faulty de vice. Pag. 30
Cap. 8 - Programming ML-8 In put page En abled Flag def. Checked Makes it pos si ble to dis able the cor re spond ing in put. Once the in put is dis abled, it does not gen er ate re ports and if polled, it al - ways re turns the rest ing state. De scrip tion Field (max. 18 char ac ters) def. In put 1..8 En ter a brief de scrip tion of the in put. State Light In di cates the logic state of the in put: green, in put rest ing, red, in put in alarm mode. Mode (range NC/NA) def. NC Es tab lishes the phys i cal state of rest and alarm of the ter mi nal: NC - NA - resting if connected to GND, alarm if open (voltage > 1,65V) alarm if connected to GND, resting if open (voltage > 1,65V) Pas sive def. not en abled If en abled, chang ing the in put does not gen er ate re ports but, if polled, re turns the ac tual state. De lay (range 100/200/500/1000/2000/4000 ms) def. 100mS Sets the min i mum time nec es sary to con sider the vari a tion of an in put as valid. Makes it pos si ble to in crease im mu nity to in - ter fer ence picked up by the cables. Pag. 31
ML-8 Cap. 8 - Programming By pass ex ter nal PSTN control def. Not en abled If checked, in put 8 is used ex clu sively for ac ti vat ing the line ex - change re lay. Ac ti va tion takes place when the ter mi nal is opened for the time set on the System page. Out put Page De scrip tion Field (max. 18 char ac ters) def. Out put 1..8 En ter a brief de scrip tion of the out put. State Light In di cates the phys i cal sta tus of the out put (tran sis tor open col - lec tor) Grey - Output not activated Green - Output activated (transistor conductive) Monostable Flag def. not checked (static out put) If en abled, the out put op er ates in a mono stable way and is de - ac ti vated at the end of the set time. Pulse dur. (sec) (range 1/5/10/30/60/120/240 secondi) def. 5 Es tab lishes the du ra tion of ac ti va tion if the out put is pro - grammed as the im pul sive type. Pag. 32
Cap. 8 - Programming ML-8 Reversed Flag def. not in verted If en abled, this in verts the phys i cal state of the out put. The tran - sis tor is con duc tive when the out put is rest ing while it switches off when the out put is active. Change state But ton Makes it pos si ble to vary the state of the out put. If it is im pul sive, it re turns to the rest state at the end of the set time. Ra dio Con trols Page On this page, the BT-KT/2 ra dio con trols are con fig ured. To reg is ter them, pro ceed as fol lows: - If the ra dio con trol had al ready been reg is tered on an other sys tem, re set the con fig u ra tion (re fer to the draw ing at the side): Hold down the keys and TEST for at least 10 sec onds; when all the LEDs light up, the con fig - u ra tion has been de leted. - Press the "ADD DE VICE" but ton at the bot tom of the MVC page. - Press the keys P and on the ra dio con trol keep them pressed un til the LED lights up. An au di ble sig - nal is given as con fir ma tion. P P Pag. 33
ML-8 Cap. 8 - Programming - Once reg is tered, the en try will ap pear with KT next to it. - Re peat the op er a tion to reg is ter all the other ra dio con trols. At the end, press the but ton cor re spond ing to the ra dio con trol to con fig ure. Map But ton Re turns to the ra dio con trol map But tons <<>> These allow you to scroll the list of radio controls without going from the map every time. De scrip tion Field En ter an identificatory de scrip tion of the ra dio con trol. Bat tery Sec tion Last read ing Shows the last bat tery volt age value read. This in for ma tion is lost when the card is re set. State In di cates the bat tery state (low if less than 6V). Func tion key P (range: Disab./Panic/Emer gency/out put 1..8) As so ci ates the de sired ac tion with the key P Pag. 34
Cap. 8 - Programming ML-8 Func tion key (range: Disab./Panic/Emer gency/out put 1..8) As so ci ates the de sired ac tion with the key En abled flag def. En abled Makes it pos si ble to dis able the ra dio con trol leav ing it reg is - tered on the pe riph eral. DELETE DEVICE but ton Makes it pos si ble to de lete a faulty ra dio con trol. The but ton is en abled when the ra dio con trol is dis abled (by unchecking its flag). Log Page This page dis plays the log of the last 256 op er a tions per formed by the ML-8 pe riph eral/in ter face. Pag. 35
ML-8 Cap. 8 - Programming 8.3 - MVC programming: Remote assistance Re mote as sis tance re fers to the abil ity to con nect re motely to the ML-8 pe - riph eral/in ter face in or der to change the pro gram ming parameters. Us ing MVC soft ware, it is pos si ble to ac cess re mote pro gram ming in var i ous ways: Via LAN, with ML-8 equipped with static IP. Via LAN, with ML-8 equipped with dy namic IP and in staller equipped with static IP. Via GSM, with data con nec tion with timed bill ing. Via GPRS, with con nec tion and bill ing by traf fic. The ML-8 pe riph eral/in ter face must al ready have been suit ably pro - grammed. Re mote as sis tance can not be used to per form ini tial pro gram ming dur ing installation. Re mote con nec tion to pack ets on LAN; ML-8 with static IP This mode en ables con nec tion via LAN or via the internet, if the net work and pro gram ming al low this. The pe riph eral must have a static IP. This is the most sim ple con nec tion. ML-8 / Router Re quire ments - The con trol unit must be cor rectly con fig ured to ac cess the net work (IP ad dress, Subnet Mask, Gate way); - The router that con nects the ML-8 pe riph eral to the net work should have the 8000/TCP port open. In staller side re quire ments - The in staller must have a PC with internet ac cess; - On the router that con nects the PC to the internet, the 9001/UDP and 9016/TCP ports must be open; - The MVC soft ware must be ver sion 1.22 or later; - The fol low ing must be known: Pe riph eral code, pass word (if used), IP ad dress of the ML-8. Pag. 36
Cap. 8 - Programming ML-8 How to con nect - Open up the MVC soft ware and click Connect.. - Set the fol low ing pa ram e ters: TCP/IP (static); IP ad dress of the pe riph eral; Pe riph eral code (de fault: 100); Pass word (if used; not used by de fault). - At the end of pro gram ming, press the Dis con nect but ton. Re mote con nec tion to pack ets on LAN; ML-8 with dy - namic IP. ML-8 / Router Re quire ments - The con trol unit must be cor rectly con fig ured to ac cess the net work (IP ad dress, Subnet Mask, Gate way); - The static IP ad dress of the in staller's PC must be en tered in the IP Ad - dress/hostname field on the MVC Com mu ni ca tor page - Re mote pro gram ming (MVC) sub-page; - The router that con nects the ML-8 pe riph eral to the net work should have all the out put ports open. In staller side re quire ments - The in staller must have a PC with internet ac cess con fig ured with a pub lic static IP; - On the router that con nects the PC to the internet, the 9001/UDP and 9016/TCP in put ports must be open; - The MVC soft ware must be ver sion 1.22 or later; - The fol low ing must be known: Pe riph eral code and pass word (if used) of the ML-8. Pag. 37
ML-8 Cap. 8 - Programming How to con nect - Open up the MVC soft ware and wait a few min utes, un til the ap pear - ance on the bot tom bar of the mes sage KeepAlive cp=xxxx where xxxx is the code of the pe riph eral to be con nected. - Click Con nect. - Set the fol low ing pa ram e ters: TCP/IP (dy namic); Pe riph eral code (de fault: 100); Pass word (if used; not used by de fault). - At the end of pro gram ming, press the Dis con nect but ton. Re mote con nec tion via GSM with time-based bill ing (DATA con nec tion via mo dem) ML-8 / Router Re quire ments - The con trol unit must be equipped with a cor rectly con fig ured BT-GSM in ter face; - The SIM Card in serted in the BT-GSM must be able to re spond to DATA calls. Check the op er a tor re quire ments as shown on page 19. - Nel cam po "numero risveglio GPRS/GSM DATI" deve essere inserito il numero dell'installatore da cui proverrà la chiamata tramite mo dem. In staller side re quire ments - The in staller must have a PC with a GSM or an a logue mo dem with a se rial con nec tion to the PC (or even in em u la tion, the im por tant thing is that it is seen as con nected to the PC via a COM port). If the mo dem is an an a logue PSTN, there may be re stric tions. Please check the in for - ma tion on page 19 - In stall ing the SIM CARD. - The MVC soft ware must be ver sion 1.22 or later; - The fol low ing must be known: DATA tele phone num ber of the SIM, pe - riph eral code and pass word (if used) of the ML-8. Pag. 38
Cap. 8 - Programming ML-8 How to con nect - Open up the MVC soft ware and click Connect. - Set the fol low ing pa ram e ters: Mo dem; PC port con nected to the mo dem; speed: 9600; tele phone num ber of the SIM of the ML-8; Pe riph eral code (de fault: 100); Pass word (if used; not used by de fault). - Press OK. - The mo dem gets a line by con nect ing to the ML-8 pe riph eral, which re sponds on the first ring. - At the end of pro gram ming, press the Dis con nect but ton. Re mote con nec tion via GSM/GPRS with packet-based bill ing (GPRS con nec tion); In staller's PC with static IP ML-8 / Router Re quire ments - The con trol unit must be equipped with a cor rectly con fig ured BT-GSM in ter face; - The SIM Card in serted in the BT-GSM must be able to re spond to calls. Check the op er a tor re quire ments as shown on page 19. - On the MVC Com mu ni ca tor page - Re mote Pro gram ming (MVC) sub-page, there must be the num ber of the in staller from which the ring will come via mo dem or tele phone. The filed is called "Num ber for re - mote pro gram ming GPRS / GSM DATA". - On the same page, the static IP ad dress of the in staller's PC must be en tered in the "IP Ad dress/hostname" field. In staller side re quire ments - The in staller must have a PC with internet ac cess con fig ured with a pub lic static IP; - An an a logue or GSM mo dem or a tele phone* to ring the SIM of the ML-8; the num ber it is call ing from must be known and should al ready Pag. 39
ML-8 Cap. 8 - Programming have been en tered by lo cal pro gram ming in ML-8 (Num ber for re mote pro gram ming GPRS / GSM DATA). WARNING *WARNING! this op tion (awak en ing ring made by a tele phone) can be used only if the SIM in serted in the BT-GSM is NOT an M2M SIM. Oth er wise, to make the con nec tion, use the "TCP/IP wait ing" mode with out awak en ing ring. - On the router that con nects the PC to the internet, the 9001/UDP and 9016/TCP in put ports must be open; - The MVC soft ware must be ver sion 1.23 or later; - The fol low ing must be known: DATA tele phone num ber of the SIM, pe - riph eral code and pass word (if used) of the ML-8. How to con nect - Open up the MVC soft ware and click Connect. - Set the fol low ing pa ram e ters: TCP/IP wait ing with awak en ing via mo dem; PC port con nected to the mo dem; Tele phone num ber of the SIM in serted in the BT-GSM; Pe riph eral code (de fault: 100); Pass word (if used; not used by de fault). - Press OK. - The MVC soft ware will call the SIM via the mo dem and will hang up au - tomatically; - Within about ten sec onds, the pe riph eral will au to mat i cally con nect to the MVC soft ware in standby mode. - At the end of pro gram ming, press the Dis con nect but ton. - If the SIM in serted in the BT-GSM is NOT and M2M SIM, the ac ti va tion ring can also come from a nor mal tele phone and the mo dem is not nec - es sary. Oth er wise, to make the con nec tion, use the "TCP/IP wait ing" mode with out awak en ing ring. The num ber in serted in the ML-8 pe - riph eral "Num ber for re mote pro gram ming GPRS / GSM DATA" must be one for the phone be ing called from. Pag. 40
Cap. 9 - Special Operations ML-8 9 - Special Operations 9.1 - Restore factory configuration This op er a tion will re set all the pa ram e ters to the de fault value. Any pass - word to ac cess pro gram ming is cleared. Op er at ing pro ce dure: - Re move the ML-8 pe riph eral/in ter face cover. - Press the TEST and RESET but tons on the logic card at the same time. - Re lease the RESET but ton, keep ing the TEST but ton pressed un til the POWER LED lights up. - Once the but ton has been re leased, the POWER LED will go off. When it lights up again, the op er a tion is com plete. 9.2 - Firmware Update This op er a tion loads a new ver sion of the pro gram into the non-vol a tile mem ory. It can only be per formed lo cally and via the se rial port. WARNING WARNING WARNING! The firm ware up date must be per formed only when ab so lutely nec es sary and af ter con sul ta tion with the Sicep S.p.A. tech ni cal support. WARNING! The op er a tion may lead to the loss of the con trol unit con fig u ra tion. Re quire ments - PC with a se rial port or PC with a Sicep IF-USB232 adapter - FlashProgrammer soft ware ver sion 1.4.4. or later; - Pin-to-Pin 9-pole se rial ca ble - ML-8 firm ware re lease,.hex for mat Op er at ing pro ce dure: - Re move the ML-8 pe riph eral/in ter face cover. - Move the jump ers J1 and J2 to po si tion 1-2. - Con nect the se rial ca ble to con nec tor P2. - Launch the FlashProgrammer pro gram. - Se lect the NXP LPC2368 de vice and the COM port used. Pag. 41
ML-8 NOTICE NOTICE Cap. 9 - Special Operations N.B. if the head ing ML-8 is not pres ent in the list of de vices, set BiTech BT-436 (NXP LPC2368). N.B. If us ing the IF-USB232 adapter, to find the num ber of the as - signed COM port, re fer to the pro ce dure in di cated on page 21; in this case the de vice is listed in the COM ports as "USB se rial port". - Se lect Baud Rate 115200. The clock value is ir rel e vant. - Press the Open File but ton and se lect the new firm ware re lease (.hex). - Press the Pro gram Trans fer but ton and wait un til the end of the op er - a tion. - Bring the two jump ers J1 and J2 to the orig i nal po si tion on 2-3 and press the RESET but ton. Pag. 42
Cap. 10 - Appendix 1 Definitions and abbreviations ML-8 10- Appendix 1 Definitions and abbreviations APN Area or sys tem Op er a tional con - trol cen tre (or control centre) Access Point Name. In the GPRS transmission system, this identifies the name of the network according to the operator used. Technical term referring to an alarm control unit indicating a grouping of zones. Manned location where all reports sent by Sicep peripherals are collected. Special equipment operated by skilled personnel is found here. Control unit This refers to a generic alarm control unit. De fault DHCP DNS (server) EEprom Event Firmware Flash FlashProgrammer Gate way GPRS GSM Hostname Multilink In ter face or Pe riph eral IP (ad dress) LAN MVC or Sicep MVC MVS-Net M2M Indicates that the value of the parameters at the time when the device leaves the factory.. A protocol that allows an IP address to be assigned to a device requesting it automatically via a special server. Server that makes it possible to convert the name assigned to a device (hostname) into its assigned IP address. Indicates a non-volatile device memory. Any change in an internal or external logic state of a device (peripheral or control unit). This causes a local action and/or generates an alarm transmission or reset. Indicates the management software for a device, stored in a non-volatile memory on the device itself. Indicates a non-volatile device memory. Software per PC sviluppato da Sicep per l aggiornamento dei prodotti di nuova generazione. Server that has the task of routing messages addressed to devices that are outside their local network (LAN). General Packet Radio System, a packet communication system which uses the normal GSM network Mobile telephone system with global coverage. Name assigned to a device on an IP network. It is converted into the corresponding numerical address by a DNS server. This refers to the ML-8 product. Numeric code that uniquely identifies a device connected to a TCP/IP network. Local Area Network, indicates a TCP/IP network with a limited number of local addresses. Multi Vectorial Configurator, Client software for PCs developed by Sicep for installing and configuring next-generation Sicep products. System developed by SICEP for managing the alarms at the operational control centre. Machine to Machine, a SIM with a special contract that only allows the transmission of data and SMS. Pag. 43
ML-8 Cap. 10 - Appendix 1 Definitions and abbreviations NETP PC PSTN RS485 SIM SMS Subnet Mask (ad dress) TCP (port) UDP (port) Zone General-purpose communication protocol for transmission of information between next-generation Sicep peripherals and the operational control centres. Personal Computer. To use the SicepMVC software, it is necessary to have the Windows 2000/XP/Vista/7 operating system Public Switched Telephone Network, refers to the normal public switched telephone line. Standard for data transmission in serial mode on two wires. In Sicep devices, it identifies a system for connecting auxiliary devices via cable, using a bus that also includes an earthing wire (GND) and a wire for +12V power. Subscriber Identity Module, the electronic card provided by a mobile operator that is inserted in the GSM communicator interface. Short Message Service, indicates a protocol for transmission of information on the GSM network via messages. Numeric code that allows the peripheral to determine whether the recipient of the messages is within its LAN or not, and if not, the peripheral sends the message to the Gateway, which will route it correctly. Outgoing port needed for the transmission of information to MVSNet. Outgoing port needed for the transmission of information to MVSNet and/or to the installer s MVC software. In an alarm control unit, this indicates a terminal for connection to a sensor via cable, or to a sensor via radio. Pag. 44
Cap. 11 - Appendix 2 Table of Contact ID codes for events ML-8 11 - Appendix 2 Table of Contact ID codes for events The Con tact-id codes trans mit ted for sys tem faults are listed be low. Un less spec i fied oth er wise, the event is as so ci ated with zone 0. Event Code Zone De scrip tion No LAN E350 Communicator Fault (generic) No GSM E351 Line 1 Fault No PSTN E352 Line 2 Fault Loss of LAN MvsNET connection E356 Loss of control centre polling No AC power E301 No power Low battery E302 Low system battery Tamper E137 Tampering with the control unit Loss of GSM module on RS485 E333 301 System expansion module: fault GSM tamper E341 301 System expansion module: tampering Radio controls: Panic E120 101..116 Emergency E101 101..116 Radio control battery E302 101..116 For the ra dio con trols, the zone iden ti fies the de vice in this way: Radio control 1: 101 Radio control 2: 102... Radio control 16: 116 Pag. 45
ML-8 Cap. 12 - Appendix 3 Troubleshooting 12- Appendix 3 Troubleshooting This ta ble does not at tempt to solve all pos si ble faults. It shows the main er - rors and the re spec tive so lu tions. If it is not pos si ble to solve the prob lem, con tact your lo cal Sicep tech ni cal sup port service. General PROBLEM POS SI BLE CAUSE SOLUTION The peripheral does not come on when powered at 230V~ The peripheral does not come on when battery-powered Blown fuse Low battery False contact on terminals Check the fuse located in the power transformer terminal block and replace it if necessary with one of the same time (500 ma delayed) Replace the battery Check the terminal contacts MVC pro gram ming PROBLEM POS SI BLE CAUSE SOLUTION It is not possible to access MVC programming in direct serial connection mode (error: timeout). It is not possible to access MVC programming in direct serial connection mode (error: AUTH: Access Denied). It is not possible to access MVC programming in USB connection mode (error: port not present/bad port: COM xx) The serial cable is not connected correctly or is of the wrong type Jumpers J1-J2 in the wrong position (1-2) The serial port used is not the correct one The connection settings are incorrect A non-compatible USB/serial adapter is being used Password missing or wrong USB cable disconnected or faulty connection The serial port used is not the correct one. Drivers are missing or not installed properly The USB connection has been interrupted without first logging off. The driver on your PC has lost its configuration. Check the cable connection again. Ensure that a Pin-To-Pin serial cable is being used. Try replacing it. Move the jumpers to position 2-3 Identify which serial port is being used Check the connection settings as shown on page 22 Use the Sicep IF-USB232 adapter. Contact your local Sicep dealer. Try resetting the password, if it is activated. If the password is not known, set the parameters to their default settings (see page 41) Check the USB cable connection Locate the serial port used, following the procedure on page 21 Try removing and reinstalling the USB drivers. For installation, refer to the procedure on page 21 Press the End button on the MVC or close it down and start it up again. Reset the peripheral and try again. If the problem persists, restart the PC. Pag. 46
Cap. 12 - Appendix 3 Troubleshooting ML-8 It is not possible to access MVC programming in USB connection mode (error: AUTH: Access Denied). It is not possible to access MVC programming in USB connection mode (error: timeout). It is not possible to access MVC programming in remote assistance mode, static TCP/IP mode (error: impossible to establish the connection. Incorrect response) It is not possible to access MVC programming in remote assistance mode, dynamic TCP/IP mode (error: AUTH: KeepAlive not received (cp=xx), wait and retry). It is not possible to access MVC programming in remote assistance mode, time-based data GSM connection mode (error: timeout). It is not possible to access MVC programming in remote assistance mode, time-based data GSM connection mode (error: busy). Password missing or wrong The connection settings are incorrect Incorrect IP address ML-8 peripheral cannot be reached The peripheral has not sent the KeepAlive message yet The IP address of the installer s PC has not been programmed on the peripheral or is incorrect The network does not allow KeepAlive messages to reach the installer s PC Incorrect connection COM port The installer s number is not configured on the peripheral or is incorrect The installer s IP address is configured on the peripheral, therefore the ML-8 peripheral hangs up and enters GPRS mode Try resetting the password, if it is activated. If the password is not known, set the parameters to their default settings (see page 41) Check the connection settings as shown on page 22 Check the IP address of the ML-8 Check that the ML-8 side router is programmed as required on page 36; check that the PC side router is programmed as required. Wait until you see the message KeepAlive cp=xxxx on the bottom bar of the MVC From local programming, check the IP address programming on the Communicator, Remote Assistance (MVC) page Check the settings of the routers on the peripheral and installer sides (see page 37 ) Find the one used. From local programming, check the programming of the Number for remote programming GPRS / GSM DATA on the Communicator, Remote Assistance page From local programming, remove the installer s IP address on the Communicator - Remote Assistance page Pag. 47
ML-8 Cap. 12 - Appendix 3 Troubleshooting BT-GSM PROBLEM POS SI BLE CAUSE SOLUTION BT-GSM module cannot be registered The module does not register on the network. On the MVC GSM page, the PIN light is red. The module does not register on the network. Only the GSM light is red. All the LEVEL LEDs are off. Incorrect wiring Jumpers J2-J3 on the BT-GSM module in the wrong position Missing or incorrect PIN SIM locked (requires unlocking using the PUK) GSM signal level very low. Check the coverage by inserting the SIM into a mobile phone. Check the wiring as shown on page 18 Make sure the jumpers are in position near the edge of the card. Check the PIN by re-entering it Remove the SIM from the BT-GSM, insert it into a mobile phone and unlock it using the PUK Move the position of the ML-8, or remove the BT-GSM module and install it in a better position Ethernet con nec tion/lan con fig u ra tion PROBLEM POS SI BLE CAUSE SOLUTION The LINK LED does not light up The DHCP configuration does not work Ethernet cable disconnected or not securely plugged into the connectors Faulty Ethernet cable DHCP server is not enabled or not present on the network. Router not configured. The configuration may take a few seconds Check the insertion of the Ethernet cable Try replacing the cable Contact the network administrator. If the router acts as a DHCP server, check the configuration and make sure this option is enabled Disconnect from MVC. Wait then reconnect. Pag. 48
Cap. 12 - Appendix 3 Troubleshooting ML-8 Op er a tion from pe riph eral PROBLEM POS SI BLE CAUSE SOLUTION When the LAN connection test button is pressed, the communication is not successful / The peripheral is polled by the operational control centre: the IP Memory field is blank on the peripheral card The peripheral sends the alarms correctly but it is impossible to poll them (error: Access Denied) MvsNET system: the message Peripheral Replaced appears The IP address of the Operational Control Centre is wrong; ports incorrect MVSNet system, on the peripheral card the password is missing or incorrect The ML-8 peripheral has actually been replaced or the parameters have been returned to the default setting after connection to MvsNET. Check the setting of the IP Address/LAN Hostname (MVC page Communicator, Surveillance). Check the settings of the TCP and UDP ports (contact the network administrator) Reset the password Authorise the replacement of MvsNET* see warning WARNING *WARN ING! The Author ise Re place ment op er a tion must be car ried out re spon - si bly by the Sur veil lance Institute Op er a tion from pe riph eral via GPRS PROBLEM POS SI BLE CAUSE SOLUTION When the GPRS connection test button (Communicator page) is pressed, the communication is not successful The peripheral cannot be polled from the Operational Control Centre The IP address of the Operational Control Centre is wrong; ports incorrect APN incorrect The SIM telephone number to call is wrong. Check the setting of the IP Address/GPRS Hostname (MVC page Communicator, Surveillance). Check the settings of the TCP and UDP ports (contact the network administrator) Check the APN (MVC, GSM page) Check the telephone number entered on the MvsNET peripheral card Op er a tion from pe riph eral via SMS PROBLEM POS SI BLE CAUSE SOLUTION When the SMS connection test button (Communicator page) is pressed, the communication is not successful The peripheral cannot be polled from the Operational Control Centre Recipient number of the Operational Control Centre (SMS) incorrect Service Centre number incorrect The SIM telephone number to call is wrong. Check the setting of the SMS Number heading (MVC Communicator, Surveillance page) Check the programming of the Service Centre number (MVC GSM page) Check the telephone number entered on the MvsNET peripheral card Pag. 49
ML-8 Cap. 12 - Appendix 3 Troubleshooting Tele phone In ter face Op er a tion PROBLEM POS SI BLE CAUSE SOLUTION The connected control unit does not call The connected control unit does not call but gets a line The line exchange relay is always active Line not detected; incorrect wiring Telephone cable connected to the wrong terminals or not connected The control unit connected waits for the dial tone The address for the Surveillance recipient (LAN) has not been programmed The LAN control is active but the connection is not present The IP address of the control centre via LAN is present but cannot be reached Check that the cable originating from the LINE terminals on the alarm control unit are brought correctly to terminals T1-T2 on the ML-8 logic card Check that the cable originating from the LINE terminals on the alarm control unit are brought correctly to terminals T1-T2 on the ML-8 logic card Program the control unit to start the call without waiting for the dial tone Program the address Connect the LAN or disable the control Find the reason why the control centre cannot be reached 12.1- Application form repair WARNING WARNING! In case of break downs, anom a lies of op er a tion and/or re pairs, we kindly in vite you to down load the AP PLI CA TION FORM RE PAIR from our site www.sicep.it to the sec tion "Modulistica" and to at - tach it to the de vice at the mo ment of the ship ment. Pag. 50
Cap. 13 - Appendix: Certificate of warranty ML-8 CER TIF I CATE OF WAR RANTY - The guar an tee on elec tri cal and / or elec tronic prod ucts man u fac tured by SICEP spa is valid for 24 13- months Appendix: from the pur chase Certificate date, or from the of date warranty on the in voice. - This guar an tee does not ex tend to the soft ware pro duced and / or sold by SICEP spa, nor does it cover dam ages of any kind that may de rive from the use of the same. - Should the prod ucts or parts of them prove faulty ow ing to the qual ity of the ma te ri als used or due to anomalies that occurred during manufacturing, the guarantee limits to the replacement of said prod ucts or parts. The above guar an tee in cludes costs of labor nec es sary to carry out repairs. - In cases where one or more parts of the faulty de vice are miss ing, the de vice will be re paired and re turned to the cli ent with out in te gra tion of miss ing pieces, ex cept ing when there is an ex - plicit request for integration. - This guar an tee does not ex tend to mal func tions due to nor mal wear and tear of the prod ucts or their parts (including batteries). - This guar an tee does not cover dam ages caused by neg li gence, care less ness, ac ci dents or im - proper use of the prod ucts or parts of the same and / or the soft ware. The same ap plies to dam age caused by at mo spheric agents, ex po sure of the prod ucts or their parts, and / or of the software, to inappropriate environmental conditions, including damages caused, either directly or indirectly, by excessive temperature, dampness, physical or electrical stress, electrical black out or power surges, light ning, static elec tric ity, fires, floods and any other cir cum stances that are not as crib able to the di rect re spon si bil ity of SICEP spa. - This guar an tee does not cover dam ages caused by poor or in cor rect in stal la tion - or in stal la tion that is not com pli ant with the rel e vant in struc tions or - lack ing the same - in stal la tion car ried out in an unprofessional manner, wrong or poor maintenance interventions in accordance with what is indicated in the relevant operating instructions or according to usual maintenance prac - tice, im proper or wrong op er a tion, neg li gence or lack of abil ity to use the prod uct cor rectly or in deed other causes of any kind that are not as crib able to SICEP spa. - This guar an tee does not cover any dam age orig i nat ing from faults in as sem bled com po nents or parts of the prod uct, al though cer ti fied in any man ner, that it is not pos si ble for SICEP spa to iden tify in any way in ad vance, dur ing or af ter the man u fac tur ing of the end prod uct in ac cor - dance with the normal checking and verification procedures applied for components or prod ucts and ex ter nal parts of them. Dam ages or de fects as crib able to re pair and main te nance in ter ven tions, re place ments or changes car ried out by third par ties not di rectly au tho rized by the manufacturer, or carried out by others employing unoriginal or non-compliant products, parts of prod ucts and / or soft ware that are there fore not guar an teed, not cer ti fied and not ap - proved or au tho rized by SICEP spa, are not cov ered by this guar an tee. - In any case, dam ages and faults aris ing from the use of spare parts and ac ces so ries that are non-compatible, unoriginal, non-compliant, uncertified and not approved by the manufacturer are not cov ered by this guar an tee. Same ap plies to all dam ages as crib able to changes made to the prod uct or parts of the same and / or to the soft ware that are in no way ap proved by the man - u fac turer or due to causes of force ma jeure and / or un fore see able cir cum stances. - In or der to avoid ap pli ca tion of the trou ble shoot ing fee ( 30.00 + VAT), the ma te rial to be re - paired has to be sent car riage-paid to SICEP spa ac com pa nied by the "Re pair or change re quest form" com pletely filled in. - SICEP spa re serves the right to make amend ments to these guar an tee con di tions with out prior no tice. In any case, the con di tions in force at the time of pur chase of the elec tric and / or elec - tronic prod uct man u fac tured by SICEP spa will be con sid ered valid. Pag. 51