VisorALARM-Manager Application Quick Guide. (Ver. 1.3) Dm 380-I. V:3.0
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1 VisorALARM-Manager Application Quick Guide. (Ver. 1.3) Dm 380-I. V: Installation Requirements 1.1. PC Pentium III processor or higher. Minimum RAM memory: 128 Mbytes Operating system: Windows XP TM, Windows 2000 TM. Free hard disk space: 40 Mbytes Minimum screen resolution: 1024x768, 256 colors. Ethernet 10/100BT network card VisorALARM Check that the VisorALARM firmware release is or higher. 2. Executing VisorALARM-Manager and connecting to a VisorALARM Before executing the VisorALARM-Manager application, you need IP connectivity between the PC and VisorALARM (the steps required to achieve connectivity are described in the VisorALARM-Manager Quick Setup Guide.) The initial application screen is as follows: Figure 1 Enter the IP address for the VisorALARM you wish to access on this screen. Once the connection is established, you need to authenticate with the VisorALARM: 1
2 Figure 2 Enter the user and device password in the above screen. Once authentication has completed, the application main screen appears. Figure 3 2
3 3. Reading the VisorALARM Configuration To get or refresh the actual device configuration, click on the Read configuration device button. This is shown in the following figure. Figure 4 The first time that the VisorALARM Manager connects to the device this is done automatically. 4. Modifying the VisorALARM general parameters The General Parameters tab shown in Fig 3 shows the VisorALARM parameters. To modify any of these, change the value for the required parameter and then click on the Update button (see Fig 3) to save the change in the VisorALARM. If you want to change various parameters at the same time, click on the Update button once you have executed all the changes. When the updating process has finished the program will ask you to restart the VisorALARM device. Press OK to restart the equipment so the new parameter values take effect. Figure 5 Parameter IP Address IP Mask Gateway Type of VisorALARM Communication Port NTP Server IP Address Maintenance receiver password Sync Port Main Receiver IP Address Description IP Address of the VisorALARM receiver in the Central Station LAN IP Mask of the VisorALARM receiver in the Central Station LAN Gateway for Internet Access in the Central Station LAN A receiver can be Main, Backup or Maintenance. This is the UDP Port where the mip/ipdact devices will send the registration, supervision and alarm data packets IP Address for a Network Time Protocol Server Encryption password used by mip/ipdact device when sending data packets to a Maintenance Receiver This is the port used between Main and Backup receivers to synchronize configurations In a Backup receiver this will set up the IP Address of its Main peer 3
4 Printer: Line Speed Printer: Data bits Printer: Stop bits Printer: Flow Control Internet Link: Monitoring address Internet Link: Frequency Enable monitor events Serial Port: Line Speed Serial Port: Data bits Serial Port: Stop bits Serial Port: Flow Control Serial Port: Receiver Type Serial Port: Receiver Identifier Serial Port: Line Identifier Serial Port: Link Test Timer Serial Port: Enable ACK/NACK Serial Port: ACK Char Serial Port: Header Char Serial Port:: Termination Char Serial Port: NACK Char User Password UD authentication UD COM Ports: COM1 Speed Baud rate for the Serial Printer connected to WAN2/PRN Number of data bits for the Serial Printer connected to WAN2/PRN Number of stop bits for the Serial Printer connected to WAN2/PRN Specifies if the communications with the Serial Printer require Hardware Flow Control IP Address for a server in Internet used to check that the receiver has Internet Access Number of seconds between two polls from the receiver to the Monitoring Address. Enables/Disables monitoring events in the receiver Baud rate for the Serial Port where automation software is connected Number of data bits for the Serial Port where automation software is connected Number of stop bits for the Serial Port where automation software is connected Specifies if the communications with the Serial Port where automation software is connected require Hardware Flow Control Emulated receiver, the currently supported emulation types are Ademco 685, Surgard MLR2000, Surgard DLR2 and Radionics Number for this receiver in the automation software Number for the unique line of this receiver in the automation software. Specifies the time interval that the receiver waits between polls to the automation software through the serial port. For the Ademco 685 emulation specifies if the VisorALARM receiver must wait for acknowledgments when a signal is sent to the automation software through the serial port. ACK char used for the Acknowledgement when using Radionics 6500 emulation Header char used for start of frames when using Radionics 6500 emulation Termination char used to end the frames when using Radionics 6500 emulation NACK char used for the Negative acknowledgements when using Radionics 6500 emulation The user name for management purposes. This is always manager Password for the manager User and Password to be used for access to the remote UD server. Baud rate for the UD expansion board COM1 port 4
5 UD COM Ports: COM2 Speed UD TCP Port Number Group parameters: Group Identifier Group parameters: Group IP Address Group parameters: Priority Baud rate for the UD expansion board COM2 port Server TCP Port for remote upload/download Identifier for the cluster of equipments that form the receiver in a high availability configuration. IP Address for the cluster of equipments that form the receiver in a high availability configuration. This is the IP address that must be taken into account for any other element in the network. Priority for this equipment in the cluster that form the receiver in a high availability configuration. The equipment with the lower priority will be the active one in a normal situation. 5
6 5. Modifying User Defined Contact-ID Codes The User Defined Contact-ID Codes tab show in Fig 6 shows the set of Contact-ID codes that are used when the receiver generates internal signals. Figure 6 Note that neither the mip/ipdact devices nor VisorALARM change the signals sent by a Control Panel. This User-Defined Codes apply only to internally generated signals. Code Signaled when Account mip registration A new mip/ipdact device is registered Device accn mip installation error The mip/ipdact cannot be registered because a device Device accn with another serial number is actually registered mip deleted A mip/ipdact has been deleted from the system Device accn configuration mip loss of contact Communication with a mip/ipdact device has been lost Device accn VisorALARM network error mip goes to backup mip configuration error Group member down VisorALARM cannot access Internet. The poll to the monitor-ip-address server has failed The backup receiver has received polls from a mip/ipdact device but the receiver has not detected the main failure yet. The mip/ipdact device has been programmed with a Main Receiver address that corresponds to a Backup one. One equipment from the cluster of equipments that form the receiver is down Device accn Device accn 6
7 VisorALARM is down Main VisorALARM is down Backup VisorALARM is down Alarms memory is full The receiver is down (Main or Backup) because it has no connection to the LAN and the poll to the monitor-ipaddress server has failed. The Backup receiver has detected that the Main receiver does not answer. The Main receiver has detected that the Backup receiver does not answer. The buffer to receive signals from mip/ipdact devices is full. mip Input activation The mip/ipdact input has become active (CLOSED) Device accn mip Input trouble There is a problem with the mip/ipdact input. It must be Device accn 1K EOLR terminated. mip Tamper activation The mip/ipdact tamper has become active (OPEN) Device accn mip PSTN line trouble The mip/ipdact has no PSTN connection or it has been Device accn cut mip replacement The VisorALARM has received messages from a Device accn detected mip/ipdact device with a different serial number mip polling to IP device failure The mip poll to a IP server in its LAN has failed Device accn VisorALARM system trouble mip system trouble NTP time synchronization failure AC is lost Low battery Log memory has been cleared A hardware element of the VisorALARM has failed. The zone code holds the specific trouble Zone 000: Fan0 fault Zone 001: Fan1 fault Zone 004: Front LCD fault Zone 005: Buzzer fault Zone 006: Printer fault Zone 007: AC loss Zone 008: Low battery A mip device hardware element has failed. The receiver cannot synchronize its local time with a global NTP server. This can cause problems when synchronizing configs between Main and Backup receivers. The receiver has detected that AC is lost because its Input number 1 has become active. The receiver has detected that the system is in a Low Battery condition because its Input number 2 has become active. All the Log memory inputs have been cleared Log memory is at 50% Log memory has reached 50% occupation Log memory is at 90% Log memory has reached 90% occupation Log memory overflow Log memory is full Log memory has been saved to file The Log memory has been saved to a file 7
8 6. Modifying the mip parameters The mip tab accesses the list of registered mips (see Fig 7). Operations that can be executed with the selected mip are Update and Delete. Updating a mip parameter is carried out by selecting the required mip from the list and changing the necessary parameter value. Subsequently click on the Update button as indicated in Fig 3 so the change is saved in the VisorALARM and transmitted to the mip. The updating operation can be executed if the mip is connected to the VisorALARM. Deregistering a mip in the VisorALARM is done by selecting the mip from the mip list and clicking on the Delete button. A mip connected to a VisorALARM and deleted immediately, loses connectivity. Figure 7 The next table explains briefly each mip parameter: Parameter Account identifier Serial number (Read Only) Description This is the mip/ipdact device account. It must match the Control Panel Account number mip/ipdact serial number 8
9 Receiver Port Telephone length Alarm transmission retries Local events zone User Password Callback phone Subscriber telephone Maintenance Receiver Maintenance Password Reference pattern mip Password Receiver IP Address Receiver Password (Read only) Keep alive timer Keep alive retries Keep alive retries timer Backup IP Address Backup Keep alive timer Backup Keep alive retries Backup Keep alive retries timer UDP port on the receiver where the device sends the registration, supervision and alarm data packets Number of digits that the Control Panel dials for the Central Station Phone Number. Number of times that a UDP data packet holding an alarm is transmitted if no acknowledgement is received This is the base number for the zone field that appears in all the events generated by a MIP that do not come from the Alarm Panel. mip/ipdact device Management password (terminal/telnet/configuration tool) Phone number that the Control Panel dials when a callback to the device is requested Control Panel Phone Number IP address for the Maintenance receiver Encryption password for the data packets that the mip/ipdact sends to the Maintenance receiver This is the identifier for the cfg-pattern that the mip/ipdact has been registered with Encryption password for the data packets that the mip/ipdact sends to the Main or Backup receiver IP address for the Main receiver Encryption password for the data packets that the receiver sends to the mip/ipdact receiver. This parameter only can be changed though a registration operation. Time elapsed between mip/ipdact polls to the Main receiver. Number of poll retries in order to consider that the link with the Main receiver is down. Time elapsed between mip/ipdact poll retries to the Main receiver. IP address for the Backup receiver Time elapsed between mip/ipdact polls to the Backup receiver Number of polls retries in order to consider that the link with the Backup receiver is down. Time elapsed between mip/ipdact poll retries to the Backup receiver. 7. Modifying pattern parameters The Patterns tab displays a list of configuration patterns (see Fig 8). Operations you can execute over a pattern are as follows: New : Create a new pattern. Fill out all the parameters for the new pattern and click on New. The pattern then appears on the list with the specified parameters. Update : Change a pattern s parameters. 9
10 Select the pattern you want to change from the patterns list. Once selected, modify the required parameters. Subsequently click on the Update button to record the changes in the VisorALARM. Update accounts : Update the mip/ipdact device parameters whose Reference Pattern matches that selected with the values of this pattern. After the parameters have been updated, the mip/ipdact is restarted so the new parameters take effect. Delete : Eliminate a pattern. Select the pattern you wish to delete from the patterns list. Click on the Delete button to eliminate the pattern and save the changes in the VisorALARM. Figure 8 Since Patterns are used to setup the mip/ipdact parameters when a device is registered, the meaning of each parameter has been previously explained. 8. Getting started with a factory VisorALARM STEP 1 Launch the program and connect with the default IP Address. 10
11 Figure 9 STEP 2 Type the name for the default user with management permissions ( manager ) and its password ( ). STEP 3 Fill out the IP Address IP Mask and Gateway parameters STEP 4 Fill out the General Parameters and the Backup configuration group of params. If you are configuring a Main receiver select Main in the Type of VisorALARM box and fill the NTP Server box. ( ) STEP 5 If you have a Serial Printer connected to the WAN2/PRN connector you must enable the Serial Print Interface checkbox and fill in the transmission parameters. STEP 6 Fill out the Internet Link group of params. This prevents the receiver from generating Communication Trouble signals to each registered mip/ipdact device if the Internet link goes down. STEP 7 If you have automation software connected to the WAN1/AUT connector you must enable the Enable Serial Transmission Configuration check box and fill in the transmission and emulation parameters. STEP 8 If you are going to use the Upload/Download Expansion board you must enable the COM port used and choose the desired speed. STEP 9 If you are configuring an equipment member of a cluster in a high availability configuration fill the Group Parameters params. Select the same group identifier for all the equipments of the cluster, choose the IP Address for the cluster and the equipment priority. The equipment with the lower priority in the cluster will be the active equipment in a normal situation. 11
12 STEP 10 Press the Update button. This will save the parameters to the receiver. When the program asks you to reset the device, select Yes. STEP 11 Go to the Pattern tab and fill in the parameters to register new mip/ipdact devices. Press the New button. The receiver is now ready to accept new mip/ipdact registrations. Use the mip/ipdact Configuration Tool to configure these devices. 12
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