Welcome to TimeForce TimeForce is a complete time & attendance system, powered by Qqest Software Systems a leader in time, asset, and workforce management systems. With TimeForce, you have all of the hardware + software + service + support you need to collect, manage and process time with exceptional ease, efficiency and accuracy. From time-punch to paycheck, TimeForce is the solution you ve been looking for.
process time simplify your time & attendance process and eliminate errors
Traditional timekeeping methods set the stage for calculation and data entry errors, as well as incorrect application of company policies. Honest mistakes are frequent and usually not discovered until after payroll has been disbursed, if ever at all. Additional time and money are commonly spent on error correction, tax penalties, and even legal disputes. The entire process is unnecessarily labor-intensive, error prone and costly. Until now. Qqest s powerful time & attendance software system TimeForce replaces cumbersome tracking procedures and completely eliminates collecting payroll information manually. TimeForce is the result of 15+ years of experience, customer feedback, and research and development in the time & attendance market. We ve listened, and with 35,000+ businesses (and growing), and millions of employees using TimeForce you can have confidence that this system really is a best-in-class time & attendance software solution you and your business can rely on. 3
process time collect time hardware collection software collection export to your payroll processing software export to third-party payroll processing service bureau mobile collection manage time hr & benefits add-on module job costing add-on module
collect time, manage time and process time with the TimeForce time & attendance software system TimeForce is effective for both hourly and salaried personnel. It replaces punch clocks, time cards, and time sheets with a simple, yet powerful software system. One of the greatest attributes of TimeForce is that each component integrates seamlessly with the next. No matter what tools you need, no matter what services you require, every time clock, each software module, all services, payroll, training, and support combine with TimeForce to create the overall customized system that completely addresses your time & attendance and workforce management needs. collect time Choose from a wide variety of time collection hardware and/or software options. Select the methods of gathering time that work best for your organization. All integrate seamlessly with TimeForce. Learn more about collection options on page 8. manage time TimeForce software proficiently manages all of the time data for your employees and business. It is very intuitive, incredibly flexible and scalable. Permissions and access are under your control. Time collection, management and extensive reporting are at your fingertips. Learn more about TimeForce features on page 12. process time TimeForce handles all steps of the process, from time-punch to paycheck. Your time is ready for payroll processing. TimeForce exports to your existing payroll software (such as QuickBooks Pro, Peachtree, MAS 90 /200, etc.), or a payroll service provider. No extra steps or hoops. Learn more about processing time on page 17. 5
Because our customers demanded it, Qqest offers many ways to collect time gather and track employee time using a system that best suits your workplace environment, business size (5 to 30,000 employees), and employee working style (on-site, remote, traveling, salaried, and hourly).
process time collect time Gather employee time via hardware, software, and/or mobile devices. Choose just one or as many different collection methods as you need to accommodate your organization s requirements. Whether you need manual entry, swipe card readers, security features, proximity readers, biometric (fingerprint) scanners, hand-recognition, or job costing features there is a clock to get the job done. Our time clocks range from basic to sophisticated, depending on your business demands. If you want to enter time from your PC at your desk, at home, or traveling with a laptop, TimeForce Self Service is an available option that enables you and your staff to do so. You control the permissions and access. If you have staff working remotely there are many options for time collection and reporting via web-enabled smart phones and/or telephone login. Many clocks can be used off-site, take your clock to a remote job location and upload your employee time punches when you return. Whichever time collection device(s) you choose, the system gathers your data; tracks all accruals; and exceptions such as tardiness, absenteeism, or abuse of break or meal periods. And all options are designed and built to specifically and seamlessly integrate with our time & attendance software TimeForce. 7
software time collection hardware time collection TimeForce: Self Service Employees can input time directly into TimeForce with Self Service which is offered on a per-seat basis. With this flexible time collection method you can control what information employees have access to. ETC100 TimeClock With a model ETC100 time clock, employees use magnetic stripe ID badges in place of traditional time cards. NetClock NetClock is a simple desktop application that allows employees to clock in and out using their PC over a local network. IQ300 TimeClock with Department Transfers The IQ300 time clock allows for departmental transfers, shift differentials, and tip/gratuity tracking at the clock. remote/mobile time collection Mobile NetClock Allow your employees to clock in while out of the office using their web-enabled smart phones. The data collected in the field flows seamlessly into TimeForce. IQ400 TimeClock with Job Costing The IQ400 time clock, along with the TimeForce Job Costing module, allows you to quickly see time and costs associated with any job, employee, or quantity produced. *requires TimeForce job costing module Telephone Login Plan In just seconds, you get accurate, error-free time tracking with our telephone login plan. Great for companies with telecommuters, field workers, service technicians, home health care providers, and anybody else on-the-go. IQ500 TimeClock with Job Costing & Department Transfers The IQ500 time clock is a sophisticated, featurerich time & attendance clock with the ability to perform job costing and tracking functions, as well as departmental transfers. *requires TimeForce job costing module 8
ETC100 IQ300 IQ400 IQ500 IQ1000 V800 V850 Serial Ethernet (TCP/IP) IQ1000 TimeClock Optional Biometric Reader Power Over Ethernet Wireless (802.11b/g) The IQ1000 is our most advanced time clock, with many sophisticated options and features including: optional biometric fingerprint reader, proximity card reader, or magnetic stripe card reader. Allows for employee messaging and live lookup at the clock. Modem Cellular Modem Display Pin Entry/Keypad LED DIGITS TEXT & TEXT TEXT TEXT TEXT TEXT GRAPHIC Barcode Cards Velocity 800 Biometric TimeClock Magnetic Stripe Cards No cards to carry or lose. Our Velocity clocks are biometric, requiring employees to clock in and out using their fingerprint eliminating buddy punching. Velocity 850 Biometric TimeClock with Job Costing & Department Transfers Fast, biometric (fingerprint) clock like the Velocity 800, with added functionality of job costing and departmental transfers. *requires TimeForce job costing module Proximity Cards Biometric Fingerprint Templates Employee Quantity Capacity Punch Capacity (includes Job/Task) On-Board Backup 1 2 Battery Backup Accessory Vehicle Power Adapter Weigand Input/Output Barcode Wand/Gun Live Lookup at Clock (view accruals) View Schedules/Punches Receipt Printer 4,000 1,900 1,900 N/A N/A N/A N/A 1,610 1,610 1,610 4,096 4,096 4,096 4,096 16,000 16,000 16,000 HandPunch 1000 Hand Recognition Clock There are no cards to create, administer, carry, or lose. The HandPunch 1000 verifies employees identities in less than one second, based on the unique size and shape of their hands. Bell Relay Door/Buzzer Relay Job Costing (requires job costing software module) Department Transfers at Clock Tips/Gratuity OR OR OR AND/OR OR 1 timekeeping remains accurate for 20 days 2 clock remains fully functional without power in excess of 2 hours STANDARD OPTIONAL OR 9
To truly enhance the way you do business, we ve researched, designed, and developed every single element of our time & attendance system to make certain it advances the way you work.
process time manage time TimeForce software empowers you, your staff, and your organization to proficiently and successfully manage time. All collection methods integrate with TimeForce and employee information is there for you to immediately access, review, edit, respond to, report on, and use. It is a very powerful tool for managing the most important resource of any organization people. TimeForce runs on a PC within your local network or as a Software as a Service (SaaS) application. It uses a browser-based interface that incorporates years of customer input. As a result, TimeForce is easy to use, access and control. Getting started is fast and efficient. Seeing and using employee data is intuitive and informative. Permission levels are at your discretion for administration, supervisors, managers and staff. Pay rules, exceptions, and differentials are up to you. Reporting is extensive and you can review the valuable information you need whenever and however you need it. TimeForce is scalable and can effectively serve a 5 person shop and a 30,000 employee business. Really. It is engineered to address your time & attendance needs whether they be relatively simple or complex. It will grow with you, maintain and protect your investment, and work the way you work now and for the long term. And to further ensure your purchase decision is risk-free, our products are backed with outstanding customer support, training, warranties, and extended service. 11
TimeForce features include: easy to use and quick to learn highly intuitive Set-Up Wizard simplified tracking of all accruals, such as sick and vacation time effectively and efficiently track FMLA leave error checking system to evaluate time punches against shift and pay policies automatic email notification to supervisors when an employee has a timecard error automatic time entries for approved absences quick and easy spreadsheet scheduling option edit schedules on-the-fly within the timecard multiple overtime categories time rounding based on settings you create premium time and shift differentials meal and break time reporting handles flex time and split shifts holiday and employee benefit management consistent business rules-based processing administrator security defines and restricts access optional employee Self Service optional Job Costing module optional HR module exports to all popular payroll programs TimeForce is a very robust and capable program, however, ease-ofuse has not been compromised by its power. We ve made certain the program is easy to get started and maintain. For example, to initiate the program, you will use the TimeForce Set-Up Wizard. easy setup Simply follow the interview-style Set-Up Wizard to populate the program with the information and rules you ll use. Answer stepby-step questions to define your overtime rules, premium time, shift differentials, apply custom rounding rules and more. Plus, if you ever need help, your Qqest Service Agreement ensures that you will always have access to the answers you need, quickly and easily. We are just a phone call away. Following the easy Set-Up Wizard, you will be up and running quickly.
program sections Once started, you ll become familiar with different areas of the program such as the Time Card, Pay Processing, Reports, Employee section, Schedules, and the Admin section. Should you opt for either the Job Costing or HR modules, they will be right at your fingertips as well. Within these sections, or tabs, there are many tools and features that make managing time simple and intuitive. time & payroll Since TimeForce is browser-based, supervisors or payroll staff can review, edit and approve employee s time online, anytime. In just a few steps, your payroll manager can fix exceptions, verify that the supervisors or payroll staff have approved time cards (if approval is desired), and lock the pay cycle and prepare file for payroll processing. Time collection, review, and payroll processing are simplified. reports Included with TimeForce are dozens and dozens of standard time, employee, and payroll reports. But you also have the power to define and create the custom reports you want, by simply choosing the relevant data you wish to review. Whether viewed on screen, printed, or saved to a file, these reports give you the specific information you need to make important business and workforce decisions. With TimeForce reports you will have all the information you need. Tabbed-style browsing moves you quickly through reviewing, editing, reporting and processing time Add, delete, and edit time within the time card tab. Also within the time card tab, management personnel have access to a number of different tools. Edit and lock in pay periods and export to payroll in the pay processing tab. Gain access to valuable reports in the reports tab. View an employee s information in the employee tab. Create and track your schedules in the schedule tab. hosting options TimeForce is a browser-based system and uses an in intuitive web-style interface. The program can be hosted on your own networked PC, or choose Qqest as your Software as a Service (SaaS) provider. collecting, managing & processing time is easy with TimeForce 13
expand the power of the TimeForce system with these add-on features TimeForce is powerful as a stand-alone program, however some businesses need the specific additional features of employee Self Service, Job Costing, and/or HR & Benefits Management. Several years ago the airport purchased two Qqest systems for timekeeping. We found they provide a quick, easy-to-use method of transferring employee work hours from remote locations to our payroll clerk. The system reduces the amount of paperwork required, while providing accurate records. Employees, including the payroll clerk, find the system easy to use. Richard McCollum, Airport Manager, Amarillo International Airport self service With the TimeForce Self Service option, employees can handle their own HR-related administrative tasks from work, home, or on the road. This allows the HR, payroll, and benefits staff to focus on more strategic duties. Employees can have limited and controlled access to a significant amount of information, such as accruals, time entries, shift/schedule, and demographic information all in one place. In addition, you can grant your employees the ability to clock in and out via the Self Service feature, submit leave requests to supervisors and receive supervisor s response, and/or submit updates to their personal information. You also have the option to restrict self service punch creation for your employees to specific IP addresses or range of IP addresses. You can also use the Verification Option so that supervisors are required to log into TimeForce and verify that the hours and earnings totals for their subordinates are correct prior to your payroll department processing payroll. This can dramatically cut down on your payroll administrator s time to produce payroll. No more last minute error correction or tracking down individual employees. self service is incredibly easy to use for all of your employees 14
job costing module By adding the Job Costing module to TimeForce, you will immediately be able to identify labor costs attributed to projects by employee, department, quantities produced, and task-type. You will no longer have to get your employees to recall how many hours they worked on a project or have your accounting staff try to track down receipts and invoices. From simple job tracking situations to extremely complex requirements (multiple jobs, tasks, schedules, departments, accounts, unit analysis), the TimeForce Job Costing module provides an affordable way to maximize your labor resources. See a clear picture of actual vs. projected time, actual vs. projected cost, and more. Gain the information and ability to truly understand productivity and profitability on a project-by-project basis, and use that knowledge to directly affect your bottom line. With the Job Costing module, employees simply record job in/ out entries via the clock keypad or optional bar code wand/gun. A task database is created and multiple tasks assign to a job quickly, eliminating the need for repetitive data entry. Requires IQ400, IQ500, V850, IQ1000, NetClock or Self Service. efficiently track costs associated with projects hr & benefits module Adding the Human Resources & Benefits Management module handles all aspects of your human resource function while streamlining departmental and organizational processes. It keeps you informed with daily reminders and graphical calendars. Use the daily reminder to record upcoming due dates and see at-a-glance scheduled events such as performance reviews and incident follow-ups. Its powerful record-keeping, monitoring and reporting capabilities will save you time, while reducing your exposure to employment related lawsuits by ensuring you have proper documentation. In addition, TimeForce reduces the potential for employee grievances by assuring fairness across your workforce. With the Human Resources & Benefits Management module you can identify trends early and make adjustments as needed. Track and report on: job or position assignment, benefits enrollment and tracking, dependents, emergency medical contacts, training and development, licenses and certifications, skills, employee history, performance and salary review, incident reporting, and assigned property. You can also track the number of hours your employee has completed on any training course or certification program. gain insight into your most valuable asset your people 15
We purchased TimeForce two years ago and have been more than satisfied. With 150 employees on payroll, the entire process (from clocking in and processing checks) is a snap! We can produce a variety of very accurate reports that are tailored to our needs. No need to worry about lost time cards, replacing ribbons, computing time to the minute, time card fraud, absenteeism this system does it all. We recommend this system to any company interested in saving time and money by converting from a manual time method to a more fully automated and accurate system. Bahjat Kalandos, San Diego Pallets, Inc.
process time process time TimeForce makes payroll easy and accurate. It seamlessly exports into the most common payroll software (including QuickBooks Pro, Peachtree Complete, MAS 90 /200 with Import Master or Visual Integrator, Paylink for Windows, etc.) or your third-party payroll processing bureau (such as ADP or Paychex ). You can also turn to Qqest for all of your payroll processing, tax and regulatory compliance, and benefits administration needs by using Qqest Payroll Services. Qqest Payroll Services, offers proven and comprehensive payroll processing that is worry and error free. From the simplest payroll to the most complex union reporting, job costing and labor distribution, Qqest Payroll Services makes payroll easier than you ever thought possible. Our service is convenient, flexible and accurate. We guarantee all of your tax filings and deposits, so you ll never have to worry about paying penalties or interest due to a payroll error. We handle every transaction with the utmost care and integrity. Call us at 1.800.733.8839 to find out more about Qqest Payroll Services. From time-punch to paycheck, Qqest and Timeforce offer a complete time & attendance solution for your business. 17
Qqest service & support Our commitment to our customers does not end with the sale. We re available to our customers via phone, email and live online chat to answer questions and provide ongoing support. Our online support center provides answers to frequently asked questions, an ever-expanding knowledgebase full of great tools, tips and information, as well as software patches and upgrades when needed. We also offer Professional Services including: on-site installation full implementation online training courses on-site training custom system design extended service Rev. 20080402
With over 35,000 businesses (and growing) using Qqest time & attendance systems, we are committed to providing top-notch, reliable services and support to you, our customers. Thank you.