Ryerson Careers Web site. Guide for Users Updated on 30 November 2015



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Transcription:

Updated on 30 November 2015

Contents Getting Help... iii... 1 Access the Ryerson careers web site... 1 Create your account and search for jobs... 2 Create your account... 2 Search and save job postings... 8 Delete saved jobs... 13 Save searches... 15 Forgot your login information?... 17 Apply & accept job offers... 20 How to apply for a job... 20 How to apply without selecting a job... 23 Accept a job offer... 25 View your application history... 27 Combine and submit resumes & dossiers... 30 About combining PDFs... 30 Combine documents using word and create a PDF... 31 Create a PDF from a word document... 33 Special instructions for Chang School applicants... 35 How to apply for Chang School instructor positions?... 35 What's a teaching dossier?... 36 Assemble & submit your dossier online... 38 ii

Getting Help ehr Online Learning You will find a collection of online tutorials and user guides for ehr systems at: http://www.ryerson.ca/hr/ehr. Check out the Getting Started topic before you start browsing the online content. HR Client Services If you experience difficulties logging into ehr or online tutorials, contact HR Client Services: Call: 416-979-5000 ext. 5075 or Email: hr@ryerson.ca Technical Help To access any Ryerson system, you must first activate your Ryerson identity by completing the web form available at: http://www.ryerson.ca/accounts/. If you experience difficulties logging into ehr via the Ryerson portal using your RyersonID, contact the CCS Help Desk: Call: 416-979-5000 ext. 6806 or Email: help@ryerson.ca Supported Browsers Firefox Safari OSx Chrome Desktop version 24.x, 35.x 17.x, 24.x, 30.x 7.x Internet Explorer WIN 7 9.x, 10.x, 11.x Compatibility Off Disclaimer This document is intended as a reference for employees of Ryerson University. Every effort has been made to ensure the content of this document is correct. If any conflict of information is found between this document and any official documents related to the content, the applicable policy/collective agreement information in the official documents will prevail. The information contained in this document can change without notice and is not guaranteed to be error-free. If you find any errors, contact HR Client Services at (416) 979-5075 or hr@ryerson.ca. iii

Access the Ryerson careers web site To view a listing of job openings, please go to Ryerson's Career web site (https://careers.ryerson.ca/index.html). You will be prompted to confirm your current employment relationship with the university as either: "Do not have an employment relationship with Ryerson University". (Not currently employed at Ryerson) If you identify with this description, then select this option to apply for Chang School Instructor, Teaching Assistant, Graduate Assistant, Lab Assistant and Invigilator positions through the careers web site. You will be guided to the careers page where you will need to create an applicant account to enable you to apply for jobs. Note: If you are a student, you are not considered an employee until you have an active job. OR "Have an employment relationship with Ryerson University". (Active Ryerson employees) If you identify with this description, then select this option to apply for Chang School Instructor, Teaching Assistant, Graduate Assistant, Lab Assistant and Invigilator positions through self-service in ehr. You will be guided to login using your Ryerson ID to access the ehr tab. 1

Create your account and search for jobs To apply for a job at Ryerson University, you need to create an account with a user name and password. This only has to be done once and you can update your personal information at any time. Ryerson does not accept paper applications for the following types of jobs: All teaching assistant, graduate assistant, invigilator and lab monitor jobs (CUPE 3904 Unit 3) Continuing education instructors (CUPE 3904 Unit 2) By the end of this section, you will be able to: Create your account Search for job openings Complete questionnaires and accept offers Add favourites Create your account Your account enables you to search, apply for jobs, and track job opportunities at Ryerson. Your username and password will be required to access your applicant account in the future. User name requirements Your username can be either a valid email address or a unique user name. The email address is used by recruiters or hiring managers to contact you and send electronic job offers. Password requirements Please select a secure password that: 1. Has minimum of 8 total characters with at least 1 number or special character (e.g. @,*,&, etc), 1 lowercase letter and 1 uppercase letter 2. Does not match your user name 3. Does not match any of your email addresses 2

Procedure In this topic you will learn how to create your account. 1. On the ryerson.ca web site, click the CAREERS link. 3

2. Click the TA, GA, Lab Monitor and Invigilator Opportunities link. 3. As an applicant, you need to self-identify if you currently have an active employment relationship with Ryerson. Choose the option that best describes your status. 4

4. In this example, you do not have an active employment relationship and need to create an account. Click the Do not have an employment... option. 5. Click the View Jobs button. 6. Before you review the job listings, create your account. Click the New User link. 7. Enter your User Name field. In this example, enter "vel.crowe1@gmail.com". You can use a unique user name or your email address as a user name. 8. Enter the example password into the Password field. Enter "Abcd1234". 9. Enter the example password into the Confirm Password field. Enter "Abcd1234". 10. Enter all your personal details into all required fields. Confirm that you have read the terms and agreements of the privacy notice. Click the 'I agree to the Terms...' option, 5

11. Click the Register button. 12. You can update your account information at any time. Click the My Account Information link. 13. Keep your personal information up-to-date as this information will be used during the recruiting process. With inaccurate information in your account, you may miss out on job opportunities. 14. Your 'User Name' is unique and if you change your email address, your user name remains the same. 15. Click the 'Save' button when you've made your changes. 16. Click the Return to Previous Page link or use the links at the top of the page to return to the job search home. 17. Once your have updated your account, you can apply to a job or use the 'Apply without Selecting a Job' option for a general application. This will allow recruiters to find your account in the applicant pool. 6

18. End of topic. If you are having trouble logging in, click the 'Login Help' link on the 'Careers Home' page. End of Procedure. 7

Search and save job postings Depending on the job you are interested in, it's a good idea to narrow your search using one of the available search options. You are also able to save jobs to your 'favourite jobs' list. There are three different search options available: 'Grid search' enables you to scroll through job listings using your sort criteria 'Keyword search' is a simple keyword search 'Advanced search' enables you to search for jobs based on keywords, job family, job type, and job opening ID This topic applies to: Procedure Applicants searching for jobs In this topic you will learn to use three different methods of searching for jobs and saving jobs. 1. Decision: Please make a selection from the options listed below. Grid Search Go to step 2 Keyword Search Go to step 8 Advanced Search Go to step 18 2. Use the grid controls to search page by page. 8

3. To add a job posting to your favorites, click the Add to My Favorite Jobs button. 4. Click the My Favorite Jobs link. 5. All the jobs that you have saved will be in your 'My Favorite Jobs' page. You can easily return and apply to selected job postings by clicking the checkbox and select 'Apply for Selected Jobs'. 6. Click the Return to Previous Page link. 7. End of topic. End of Procedure. Remaining steps apply to other paths. 9

8. In this example, we will enter "Graduate" in the Keywords field. The results will include all job postings that include the word 'Graduate'. 9. Click the Search button. 10. Search results have displayed on the 'Job Search' page. 11. Saving searches allows you to easily return and browse through postings based on your keyword(s). To save your search, click the Save Search option. 12. Enter a unique name for your search. In this example, enter "Graduate Postings" in the Name My Search field. 13. Click the Save Search button. 14. There is no limit to the number of jobs that you can save. The system does not automatically remove closed, cancelled, or on-hold jobs from your list of saved searches. However, the system will display the job opening status so that you can see whether a particular job is still open. You can also manually remove jobs from the list. 15. You can also 'Edit', 'Delete', or run your saved searches on this page. 10

16. To access the job postings using the 'Graduate' keyword, click the Search button. 17. End of topic. End of Procedure. Remaining steps apply to other paths. 18. Click the More Options link. 19. In the 'Advanced Search', you can enter a 'Job Opening ID' to access the job posting quickly (if you know the job opening ID). 20. You can also use the look-up icon to access a list of available subject to further narrow your search. For example, 'Accounting' or 'Philosophy'. 21. Last but not least, you can enter a minimum pay rate to get job postings within your input amount. 22. For this example, enter "Graduate Assistant" in the Keywords field. 23. Click the Search button. 24. Click the Add to My Favorites Jobs button. 11

25. Click the My Favorite Jobs link. 26. The 'My Favorite Jobs' page lists all of your favorite jobs and provides options to either 'Apply for Selected Jobs' or 'Remove Selected Jobs' from your list. 27. Click the Return to Previous Page link. 28. End of topic. End of Procedure. 12

Delete saved jobs You may want to delete a job or multiple jobs from your account. This will allow you to get rid of jobs you are no longer interested in from your 'My Favorite Jobs' page. Click the Try It! button to start the tutorial. Procedure In this topic you will learn to delete saved jobs from your account. 1. Click the My Favorite Jobs link. 2. This page will display your saved job(s). 3. To select the job you want to delete, click the checkbox. 4. Click the Remove Selected Jobs option. 5. Click the OK button. 6. Click the Return to Previous Page link to navigate back to the main page. 13

7. End of topic. End of Procedure. 14

Save searches You can view recent job postings and use various options to narrow your search for jobs that interest you. The system also enables you to save search criteria and save job postings to return to (at a later date). This topic applies to: Applicants applying for jobs Procedure In this topic you will learn to save and run searches. 1. Click the More Options link. 2. In this example, you are creating a search for 'Graduate Assistant' positions. Enter "Graduate Assistant" into the Keywords field. 3. Click the Save Search button. 15

4. After clicking 'Save Search', you will need to name your search. In this example, enter "Graduate Assistants" into the Name My Search field. 5. Click the Save Search button. 6. Your saved searches will remain in your account until you delete them. You can come back to this screen at a later time and run the search again. 7. Click the Return to Previous Page link. 8. You can access your saved searches by clicking the My Saved Searches link. 9. Click the Search button to run the search. 10. You are presented with all the jobs included in your search criteria. 11. End of topic. End of Procedure. 16

Forgot your login information? If you ve forgotten your password or user name but know the email address you registered with, you can click the 'Sign In' link on the 'Careers' home page to access the 'Forgot User Name' and 'Forgot Password' options. If you haven t forgotten your username or password but are having trouble logging in, consider the following: 1. Are you using the correct username and password? 2. Are you using a supported browser? Supported browsers and operating systems: Chrome: Windows 7 Firefox: Windows 7 Safari: OS X Internet Explorer - Windows 7, with compatibility off This topic applies to: Procedure Applicants searching for jobs In this topic you will learn to recover your login information. 1. Decision: Please make a selection from the options listed below. Forgot Username? Go to step 2 Forgot Password? Go to step 8 17

2. Click the Sign In link. 3. Click the Forgot User Name link. 4. Enter the desired information into the Primary Email Address field. Enter "vel.crowe01@gmail.com". 5. Click the Email User Name button. 6. An email with your User Name was sent. 7. End of topic. End of Procedure. Remaining steps apply to other paths. 18

8. Click the Sign In link. 9. Click the Forgot Password link. 10. Enter the desired information into the Enter your User Name field. Enter "vel.crowe01@gmail.com". 11. Click the Reset Password button. 12. An email with your new password has been sent. 13. End of topic. End of Procedure. 19

Apply & accept job offers Use your careers profile to manage your job application process from beginning to end. Once you submit a job application, you will receive a notification with details of the job offer, and if selected you will be able to review offer documents, and accept or reject offers. Choose a topic to begin. How to apply for a job The first step in your job application process is to select a job. Next, you upload a resume and answer any questions. Finally, you submit the application form to receive a confirmation. This topic applies to: Applicants applying for jobs Procedure In this topic you will learn how to apply for a job. 1. Navigate to the careers home page (http://www.ryerson.ca/jobs/) to find the job you are interested in. Enter the desired information into the Keywords field. Enter "assistant". 20

2. Click the Search button. 3. Click the (09/11) - Graduate Assistant - Masters - 314715 link. 4. Review the job description to ensure that you meet the hiring requirements for the job. Click the Apply button. 5. Click the I have read and agree to the above terms and agreements option. 6. Click the Next button. 7. Our system requires that one file is uploaded with each application. Since one document can be attached to each application it s important that you combine your collection of documents into a single file before you apply for a job posting in ehire. The following files types are supported: '.pdf' PDF format '.rtf' Rich text format '.txt' Plain text format '.doc' or '.docx' - Word 2003, 2007 or 2010 format One document of 5 MB or less can be attached to each application. 8. You can also upload your resume through the 'Copy and Paste Resume' or 'Use Existing Resume' options. For this example, click the Attach Resume button. 9. Click the Browse button. 10. Select the Vel_Crowe_Resume_2015 document. 11. Click the Upload button. 21

12. Change the 'Resume Title' so you can easily identify different resumes for future applications. In this example, you are applying for a GA position for a Master's program. Enter "Resume_GA_Masters". 13. Click the Next button. 14. Select the option that best describes your status for each question. In this example, click the 'first' option. 15. Click the 'third' option. 16. Click the 'first' option. 17. Click the 'third' option. 18. Click the 'fourth' option. 19. Click the Next button. 20. If you would like to save the job, click 'Save for Later' to add this job to your saved jobs list. You can return to this application at a later date. 21. Click the Submit Application button. 22. You have successfully submitted the job application. Notice the date that you have applied for the job. You will receive an email to confirm your application has been successfully submitted. Click the Return to Job Search link to return to the 'Job Search' home page. 23. End of topic. End of Procedure. 22

How to apply without selecting a job You can also submit a general application (without selecting a job) to enable recruiters to find your account in the applicant pool. Without a general application, recruiters will not be able to link or assign you to active jobs. This topic applies to: Applicants applying for jobs Procedure In this topic you will learn to apply for a job without selecting a job. 1. Once you have logged in, click the Apply Without Selecting a Job link. 2. Click the I have read and agree to the above terms and agreements option. 3. Click the Next button. 4. On the 'Resume' page, you can choose from several options of uploading a resume. Since a an account already exists, click the Use Existing Resume button. 23

5. Select the Vel_Crowe_2015 document. 6. Click the OK button. 7. Click the Next button. 8. Click the Submit Application button. 9. You have successfully completed the application process. Notice the 'Application Date' of when you have applied. Click the Return to Job Search link. 10. You will be notified by email of any job offers in the notifications section. Please respond to the job offer by the expiration date mentioned in the email notification. 11. End of topic. End of Procedure. 24

Accept a job offer If your job application is successful, an electronic job offer is posted on your recruiting account. You will receive an email with instructions on next steps of the application process. Login to your account on the careers web site (https://careers.ryerson.ca/index.html) to view the notification links to any offers. When you access the offer details, you can review the offer documents. These include offer letters and any other relevant attachments. You can choose to accept or reject an offer. Or, if you do not respond to the offer by the expiry date, you may miss out on the job opportunity. This topic applies to: External applicants accepting a job offer Procedure In this topic you will learn how to accept job offers. 1. When you receive a job offer, an indicator will show (beside 'My Notifications') with the number of messages that require your attention. 25

2. Click the My Notifications link. 3. You can delete the job offer notification by clicking the highlighted icon. 4. In the 'Job Offers' section, click the View Offer link to access the offer details. 5. You must accept the electronic offer to acknowledge the terms of the contract. If you do not accept the offer, it may expire and you will miss out on the job opportunity. 6. Click the I acknowledge... option. 7. Click the Accept button. 8. Click the OK button. 9. You have successfully accepted the job offer. You can also read your offer letter by clicking the Offer Letter link. 10. The 'Offer Letter' contains your membership, start and end dates ('Dates of Appointment'), work hours, and so forth. 11. End of topic. End of Procedure. 26

View your application history The 'My Activities' page provides summary information about all of your applications and resumes. This topic applies to: External applicants that want to view the application history Procedure In this topic you will learn how to view your application history. 1. Click the My Activities link to view the history of your applications. 2. Click the Display applications from list. 27

3. Click the Within Last Week list item. 4. In this example, no additional applications appeared when you changed the display options. 5. Use the 'Job Title' link to review your application. You cannot withdraw the application after it has been submitted. 6. The 'Resumes' grid lists the resumes that you included in your job applications. You can view a resume by clicking its title, but you cannot modify it. 7. If the resume is a file that you uploaded, the file name appears in the 'Attached File' column, and clicking the resume title opens the resume document in a new window. If you entered the resume text online, the 'Attached File' column is blank, and clicking the resume title opens a page where you can view the resume details. 8. You can use the 'My Notifications' link to view details of your job offer(s) and perform actions such as 'Accept' or 'Reject'. 28

9. Click the Return to Previous Page link. 10. End of topic. End of Procedure. 29

Combine and submit resumes & dossiers About Resumes: Your resume should contain information about your area of expertise, experience and a cover letter. Our system requires that one file is uploaded with each application. Since one document can be attached to each application, it s important that you combine your collection of documents into a single file before you apply for a job posting in Recruiting. About Teaching Dossiers: For more information on what documents must be included in Chang School teaching dossiers, refer to "Your Teaching Dossier (http://ce-online.ryerson.ca/ce/default.aspx?id=1038)" web page. You will also find detailed information in "What is a Teaching Dossier" topic. Supported File Types : The following files types are supported:.pdf PDF format.rtf Rich text format.txt Plain text format.doc or.docx Word 2003, 2007 or 2010 format One document of 5 MB or less can be attached to each application. Re-use your resumes for future applications: You can store multiple resumes or dossiers in your profile. Each of these documents will be available to attach on future applications. About combining PDFs Since our system requires that one file is uploaded with each application, you can choose to upload any of the supported formats. If you have multiple PDFs, combining your PDFs into a single PDF is an important step to complete before you apply for a job posting. About PDF Compilers (Free Versions) Many free PDF compilers are available online, and also enable you to combine multiple PDFs into a single file. Use the search phrase 'PDF compilers' in your favourite search engine to find an application that best suits your needs. Ryerson does not supply or endorse software that you download for your personal use. 30

About Adobe (Paid Version) With Adobe Pro or XI, you can easily create complex PDFs that include different types of files. You can also package multiple files of various types into a PDF Portfolio, where each file appears separately and with its own pagination. Refer to the 'Combine PDF' topic in Adobe Pro for detailed instructions on how to combine PDFs. Combine documents using word and create a PDF You can easily combine documents in Microsoft Word. Instead of spending the time copying and pasting from one document to another, you can use the toolbar in Word to combine two documents. There are many methods used to combine documents, and this topic discusses one method. Follow the steps included in this tutorial to easily combine Word documents and create a PDF. Procedure In this topic you will learn how to combine Word documents and create a PDF. 1. Click the Insert tab. 2. Click the button to the right of the Object... field. 31

3. Click the Text from File... menu. 4. Click the Bob_Doe list item. 5. Select the BobDoe_Awards file. 6. The 'Prizes, Awards, Distinctions and Fellowships' section has been added to the document. 7. Click the File Tab button. 8. Click the Save As tab. 9. Click the Bob_Doe button. 10. Click the Save as type: list. 11. Click the PDF list item. 12. Click the Save button. 13. Displayed here is the compiled PDF. 14. End of topic. End of Procedure. 32

Create a PDF from a word document You can create.pdf files by using Word Document(s). Procedure In this topic you will learn to create a PDF from a Word Document. 1. Click the File Tab button. 2. Click the Export tab. 3. Click the Create PDF/XPS button. 33

4. Click the Publish button. 5. The document is converted to PDF. You can also use these steps in Excel or Powerpoint to create a PDF. 6. End of topic. End of Procedure. 34

Special instructions for Chang School applicants Beginning November 1, 2013 for the Winter 2014 term, all applications for teaching positions in The Chang School must be submitted online through Ryerson s Recruiting system. Applicants will now be able to apply for individual course sections. Information and evidence supporting applicant qualifications that were required in the previous paper-based application form must now be documented in your teaching dossier. By the end of this section, you will be able to: Understand the Chang School application process Use resources available to create your teaching dossier Assemble and submit your teaching dossier How to apply for Chang School instructor positions? Application Process Details on course sections (that are available through the competition process) are contained in individual job openings in Recruiting. Job openings describe the specific qualifications and experience required of applicants. Applications are assessed in accordance with the following criteria (see CUPE 3904 Unit 2 Collective Agreement): Education (your academic credentials and professional designations, as applicable) Experience (relevant teaching experience and relevant work and/or community experience in the professional field or discipline) Currency (evidence of having maintained up-to-date knowledge and recent achievements in the field) Teaching skills and ability to interact effectively with adult students and colleagues Summary of Application s 1. Access the list of posted Chang School teaching sections: - If you are currently actively employed at Ryerson, log in to my.ryerson.ca, select the ehr tab, and navigate to Self Service > Recruiting Activities > Careers - If you are not currently actively employed at Ryerson, consult the 'Careers' page on the 'Ryerson Human Resources' web site 2. Create or update your profile 3. Search for and select courses and course sections that you want to apply for 4. Attach teaching dossier 5. Complete application. A confirmation email will be sent to you 6. Log in to your Careers page to check the status of your application at any time 35

What's a teaching dossier? Your Teaching Dossier The Chang School's online teaching application system is used to assess your qualifications to teach a course. Applicants are required to submit teaching dossiers that provide a description and record of an applicant s professional and teaching accomplishments, and strengths in a manner that conveys the scope and quality of the applicant s teaching. Be sure to review the qualifications required from the online course poster/job opening for the course section(s) you are applying to teach. The Selection Committee will consider candidates on the basis of their qualifications as follows: Educational qualifications Professional experience Teaching experience Currency in your field Teaching skills Ability to interact effectively with adult students and collegiality If you are applying for teaching work in more than one subject area, you may choose to customize your dossier for each area. What documents should be included in your Chang School teaching dossier? Your teaching dossier should include information and evidence that supports your qualifications. It should include (but not be limited to) the documents below. For the convenience of the selection committee, please submit documents in the following sequence: Your resume, including: - Academic credentials (degrees held and degree-granting institutions) and professional designations - Details of your professional experience, including number of years in the field, positions held, level of responsibilities, etc., related to the subject area - Summary of your teaching experience Evidence of your currency in your field and subject area (such as publications and presentations, participation in conferences, professional awards and recognition, current membership and involvement in relevant professional associations) Your teaching philosophy statement (http://www.ryerson.ca/lt/resources/prof_dev/teaching_philosophy.html), a one to two page reflective statement that describes your personal approach and practice to effective teaching, learning, and engagement of students. Ensure you differentiate between distance/online teaching and classroom teaching where appropriate. A list of all courses (separate from your resume) you have taught within the past six (6) years, for which you assumed complete course responsibility, relevant to the course(s) you are applying to teach. 36

This list must include: - Course codes, course titles, and dates/terms you delivered the course; - Name of the post-secondary institution(s); - Delivery modes (classroom, online, hybrid); and - Reference and contact information. Evidence of your teaching skills and effective interaction with students and colleagues. This may include (but not be limited to) the following supporting materials: - Formal student survey results and teaching evaluations (Faculty Course Survey, CESAR, etc.) from at least the past three (3) years - Peer evaluations and/or assessments of your teaching - Teaching awards - Letters of recommendation related to your teaching - Student testimonials - Participation in teaching conferences, workshops, seminars Any other documentation that might support your application. Any web search on teaching dossiers and teaching philosophy statements will provide countless links to university-based web sites and their expectations and uses of teaching dossiers and how to write a teaching philosophy statement. We recommend that you review the resources and links available from the Professional Development section of Ryerson University s Learning and Teaching Office (http://www.ryerson.ca/lt/resources/prof_dev/index.html) (LTO) web site. 37

Assemble & submit your dossier online Due to file size limitations, you must assemble your entire teaching dossier as a single file (less than 5 MB) before you submit it online. There are many methods used to combine documents, and this topic discusses one method using Microsoft Word. We have created a brief tutorial that explains how to consolidate multiple documents into a single dossier document using Microsoft Word. Be sure to include (at minimum) your last name and term in the file name of your teaching dossier to enable you to identify which dossier to use for current and future applications. For example: smith-w2014 or smith-cmkt-w2014. Note: See your local word processor help for detailed instructions on how to combine files if you do not use Microsoft Word. Procedure In this topic you will learn how to combine Word and.pdf documents into a single file. 1. Content from other sources might be what you need for your dossier. In this example, you will insert Word and.pdf content into a single file. Click the Insert tab. 38

2. Click the button to the right of the Object... field. 3. Click the Text from File... menu. 4. Click the BobDoe_Awards document. 5. Click the Insert button. 6. Press [Ctrl+Enter] to create a page break for the next document you would like to insert. 7. Repeat this procedure for the remaining documents. Click the button to the right of the Object... field. 8. Click the Text from File... menu. 9. Click the BobDoe_TeachingPhilosophy field. 10. Click the Insert button. 11. The document is inserted. Text formats will not necessarily remain when you insert the documents. Please be mindful to correct the formatting. Press [Ctrl+Enter] to create a page break for the next document you would like to insert. 12. Click the button to the right of the Object... field. 13. Insert a file in.pdf format (or other formats into your office file) as an object. You can resize the object, but you can t edit it after you insert it. You ll need to have 'Adobe Reader' installed to see or read the.pdf files. Click the Object... menu. 39

14. Make sure that the 'Adobe Acrobat Document' is selected in the 'Object type' field. Click the OK button. 40

15. Click the BobDoe_Certificate document. 16. Click the Open button. 17. Click the Close button to return to the document. 18. Images may not be scaled correctly once you insert the.pdf file or images. Please be mindful to correct the scaling. 19. To scale the image to your desired size, drag the highlighted corners in the appropriate direction to enlarge the file. 20. End of topic. End of Procedure. 41