MGT 5309 FALL 07 LOGISTICS AND SUPPLY CHAIN MANAGEMENT SYLLABUS General Information Instructor: Dr Abdelaziz Berrado Office: R 01 Bldg 6. Phone: 2122. Email: A.Berrado@aui.ma Lectures TR 9:30-10:50 in R 008 Bldg 06 Office hours: T 12:20-13:50 & 15:20-18:20 & R 8:00-9:30 & 12:20-13:50 & 15:20-16:50 & Please honor these office hours and come prepared Home page: http://www.aui.ma/personal/~a.berrado/ About the course: Logistics and supply chain management activities have always been vital to organizations of all kinds. This management area, which federates activities as diverse as production, transportation, inventory, warehousing, purchasing, material handling, sales, and customer service, represents a synthesis of methods and techniques coming from traditional business areas of finance, accounting, management, and marketing, as well as business decision-making tools offered by operations research, statistics, and economics. This course examines logistics systems that support the physical supply of raw and semifinished materials to a firm, the planning and control of operations, and the delivery of the products or services up to the final customers, with the objective of achieving a sustainable competitive advantage and optimizing the value and the long-term performance of the firm and the supply chain as a whole. The focus will be on the design, planning, organization and control of the associated activities. The following topics will be covered: supply chain structure, objectives and evaluation drivers and metrics, network design and facility location in a supply chain, demand and sales forecasting, aggregate planning, planning and managing inventory in a supply chain, transportation operations, sourcing and procurement, pricing, and information technologies in supply chain management. Course Prerequisites GBU 5306 and MGT 5305. Textbook and Other Teaching Material This course has the following required textbook: Supply Chain Management Strategy, Planning, and Operation, 3 rd Edition, by S. Chopra and P. Meindl, Prentice Hall, 2007. In addition, other teaching material (readings, papers, etc.) will be made available to the students during the semester, following the course progress. Course Objectives: After completion of the course, students will be able to: 1. Define a supply chain (SC), and understand its different structures and its importance to the success of a firm. 1
2. Understand the concept of strategic fit between the SC strategy and the competitive strategy of the firm and how to achieve it. 3. Identify the main drivers of SC performance and measure them using precise metrics. 4. Assess the importance of distribution networks and the different options available for their design. 5. Develop a methodological framework for network design and facility location and use optimization models and techniques for facility location and capacity allocation. 6. Use decision trees to evaluate supply chain decisions under uncertainty. 7. Use time-series methodologies to forecast demand in a supply chain. 8. Understand situations in which aggregate planning is appropriate and the role it plays in the supply chain. 9. Formulate aggregate planning problems as linear programs and solve them using MS Excel. 10. Understand the concept of cycle inventory and develop the Economic Quantity Order (EOQ) model and some of its variants. 11. Use safety inventory to deal with demand uncertainty in the supply chain. 12. Understand the importance of transportation in the SC, and identify the different modes of transportation and the role played by infrastructure and policies. 13. Discuss sourcing decisions in the supply chain and the increasing importance of auctions and negotiations. 14. Understand pricing and revenue management and their role in the SC. 15. Assess the importance of the role played by information technology in a supply chain, and identify major IT applications Instructional Methodology The course will be a combination of lectures, problem solving, discussion, and case studies, and assignments (homework, paper readings, etc.) The instructor will make lecture notes (slides and other material) available on his website at the following address: http://www.aui.ma/personal/~a.berrado/. The purpose of these lecture notes is to help the students summarize the material presented in class only, and cannot by any means substitute for regular attendance, active participation, and in-class note taking by the students. Students should come prepared to the class, by reading in advance the sections of the textbook that will be covered in the session, as well as any other material handed by the instructor. The latter might verify that the students have done their readings by asking questions during class periods and conducting quizzes. Assignments and Projects Following each chapter of the course, the students will have an assignment that consists of a series of review questions and problems and/or a case study, with the purpose of practicing and assessing the understanding of the topics taught in class. The assignments can be done individually, or by groups of two students maximum. The students will also do a term project, which will be devoted to the study of the supply chain and logistical operations of a Moroccan company of their choice. The project is meant to put into practice most of the topics studied in this course and will require a significant analysis and implementation effort. Being a team-oriented task, the project should be done by teams of two students. Deliverables of the project are: 1. An in-depth report (paper) presenting the background of the company, describing in detail its current supply chain, identifying quantitatively strengths and weaknesses of the chain and the logistics operations of the company, identifying alternatives, simulating the implementation of these alternatives if necessary, and making recommendations. 2
2. A portfolio of activities related to the project, containing the minutes of the meetings that the project required and a report written individually by the members of the group assessing its own and the teammate s contribution. 3. A presentation during the last week of class. Evaluation and Grading Assessment of the students performance in the course is done through homework, quizzes, the term project, one midterm exam, a final exam, and the quality of their participation in the course. The grading scale is as follows: Mid-term Exam (October 30 th ) 25% Final Exam (December 11 th -15 th ) 25% Project Report (November 29 th ) 15% Presentation (December 6 th ) 10% Assignments (Cases, Problems, etc.) 20% Attendance and Participation 5% Letter grades are awarded on the basis of the traditional system: 90% and up earns an A; 80% to 89.99% earns a B; 70% to 79.99% earns a C; 60% to 69.99% earns a D; Less than 60% earns an F. Course Policies You are responsible of knowing the course policy, summarized in the following points. I did not know is not a valid excuse. Regular attendance is essential. Students who miss a class are responsible of all the work, notes, handouts, and assignments they miss. Please refer to the attendance policy section below. In order not to disturb the lecture, the students should always arrive on time and avoid leaving the class early. Arriving late to the class 3 times will account for one unexcused absence. Furthermore, everybody is asked to keep cell phones off during class sessions and abstain from unnecessary and unauthorized conversation. I will be rigorously following the University s policy on plagiarism, cheating, and other forms of academic dishonesty. In accordance to this policy, assignments and homework should be considered individual work. Though healthy collaboration and constructive exchange of ideas is encouraged for homework, an assignment done by way of copy/past will be identified and the authors held responsible. All forms of collaboration and cheating during quizzes and exams will not be tolerated. The professor reserves the right not to evaluate any assignment returned late. If such assignment is ever graded, a penalty will be applied to the grade. A student who misses a mid-term exam is eligible to a makeup examination only if he submits written documentation of the reason for missing the scheduled examination (serious illness, family reasons, etc.) before the exam, and has the approval of the professor. Missing a mid-term exam without valid excuse will result in a zero grade for the exam. The professor reserves the right to decide on the type of the makeup examination. There is no makeup for the final exam, which missing is not allowed. 3
PS Please note that the schedule below is tentative and when necessary changes will be adapted appropriately. Tentative Class Schedule Week 1- Session 1: Syllabus presentation Understanding the Supply Chain (Chapter 1 of the Course s required textbook) Week 2- Sessions 2-3: Understanding the Supply Chain (Chapter 1 of the Course s required textbook) Supply Chain Performance: Achieving Strategic Fit and Scope (Chapter 2) Week 3- Sessions 4-5: Supply Chain Performance: Achieving Strategic Fit and Scope, cont d(chapter 2) Supply Chain Drivers and Metrics (Chapter 3) Week 4- Sessions 6-7: Supply Chain Drivers and Metrics (Chapter 3) Designing Distribution Networks (Chapter 4) Week 5- Sessions 8-9: Designing Distribution Networks, cont d (Chapter 4) Network Design in the Supply Chain (Chapter 5) Week 6- Sessions 10-11: Network Design in the Supply Chain, cont d (Chapter 5) Network Design in an Uncertain Environment (Chapter 6) Week 7- Session 12: Network Design in an Uncertain Environment, cont d (Chapter 6) Holiday: Aid Al Fitr (October 11 th ) Week 8- Sessions 13-14: Demand Forecasting in a Supply Chain (Chapter 7) Proposals of Term Papers due! (October 16 th ) Week 9- Sessions 15-16 : Aggregate Planning in a Supply Chain (Chapter 8) Week 10- Sessions 17-18 : Mid Term Exam (October 30 th ) Managing Economies of Scale in a SC: Cycle Inventory (Chapter 10) Week 11- Session 19: Holiday:Green March (November 6th) Managing Economies of Scale in a SC: Cycle Inventory, cont d (Chapter 10) Week 12- Sessions 20-21 : Managing Uncertainty in a SC: Safety Inventory (Chapter 11) Week 13- Sessions 22-23 : Transportation in a SC (Chapter 13) Week 14- Sessions 24-25 : Transportation in a SC, cont d (Chapter 13) Sourcing Decisions in a SC (Chapter 14) Term Papers due (November 29 th ) Week 15- Sessions 26-27 : Pricing and Revenue Management in a SC (Chapter 15) Project Presentations (December 6 th ) Week 16: Final Exam! December (11 th -15 th ) 4
Attendance Policy Attendance has been shown to be a key factor in academic success. Any absence, regardless of the reason, will prevent the student from getting the full benefit of the course. Therefore, students should recognize the advantages of regular and punctual class attendance, accept it as a personal responsibility, and apprise themselves of the consequences of poor attendance. Policy: Absences are controlled by faculty members. The number of absences for whatever reason (except as indicated in points 1.1, 1.2, and 1.3) is taken into account in the final grade. 1. Excused Absences Students may be authorized by instructors to be absent from class for institutional reasons as specified in 1.1, and 1.2 below. However, the instructor may deny the student permission to be absent if the student s academic performance is not judged to be adequate. Once approved, these absences should not count in the student s absence record. Instructors should be informed before the absence to agree with the student on a suitable time and manner for a make up should it be necessary. A maximum of three of these absences per semester could be authorized. 1.1 External Events: student must submit a completed and signed form from the Office of Student Activities to the instructor. Examples of these absences include participation in university-sponsored sports, cultural or other events as a University representative. 1.2 Field Trips as part of a class requirement or as authorized by a Dean: the Dean s assistant of the school offering or authorizing the trip should sign the absence request form. 1.3 In case of protracted illness or emergency condition necessitating hospitalization, students may exceptionally appeal to the Dean of Student Affairs so as not to be dropped from a course. However, extended illness may lead to the semester not being validated. No other justification will be accepted. Students should be prepared in case they have to be absent for personal or family reasons. 2. Impact of absences on grades Each unauthorized absence shall result in one grade being deducted from the class participation grade up to the limit set in section 3 below when a WF is assigned. 3. Ceilings before a WF is assigned When a student exceeds the ceiling of 5 absences, the instructor may sign an administrative withdrawal form. 4. Pre-authorized absences Notification of planned absences using the Absence Requests Form available at the Student Activities Office must be delivered to the instructor, with permission signed and dated by the instructor. Once notified of planned absence, the instructor should inform the student of the deadline for completion of any missed assignment or examination where applicable. Make-up examinations, if necessary and acceptable to the instructor, shall be at a time and place mutually agreed upon by the instructor and students. 5
4.1 Each week an email will be generated from the system to all students informing them about their absence record. The Dean of Student Affairs or his representative will monitor the system and call in students with an attendance problem and direct them to the proper assistance service. 4.2 During the Add and drop period, no absence is accepted in a course; add and drop should be done outside class time. 4.3 In case of a late registration, students assume full responsibility for their absences as recorded from the first day of classes. 5. Administrative Withdrawal When a student has exceeded the maximum number of absences according to the mentioned ceiling (except as stated in points 1.1 and 1.2); the instructor has the right to drop a student from a course with a WF grade. Special hardship cases as stated in 1.3 above may be referred by the Dean of Student Affairs to the Dean/Director s appreciation. The Administrative withdrawal form must reach the Registrar s Office at least 5 days prior to the first day of final exams. 6