7-2 Resumes for all Full-time Professional and Staff Employees

7-2 Resumes for all Full-time Professional and Staff Employees Dr. Scott Stevens Joseph Matterer Karen Asenavage Deborah Detzel Nadia Redman Baerbel Schumacher Laurie Fuhrmann Michael Alexo Lowell Riethmuller Robert Arban Linda McDowell Wendy Clark Nicole Servais Nolen

Vitae Summary SCOTT G. STEVENS 302-831-2674 sstevens@udel.edu Education Ed.D., January, 1988. University of Delaware--Educational Leadership Program. Dissertation: Improving the international teaching assistant experience: an evaluative study of a training program. M.A., June 6, 1981. University of Delaware -- English Literature (including coursework in Teaching English as a Second Language [TESL], Applied Linguistics, ESL Syllabus Design, Dynamics of Language Contact, and Teaching Composition). B.A., June 8, 1979. Bucknell University -- English Literature, cum laude. Publications--partial listing Article: Rediscovering Strategic Interaction, Blue Hills, an annual journal of Gyeonggi-do Institute for Foreign Language Education, Gyeonggi Provincial Office of Education. Vol. 4, 14-21. Gyeonggi-do, South Korea, 2009. Chapter, Special considerations: intensive English programs, NAFSA s Guide to International Student Recruitment. Eds. M. O Hara, K. Raftus, J. Stedman. 131-139. Association of International Educators, Washington, DC, 2000. Article: "PennTESOL-East establishes ties with Bulgarian EFL organization." ESOL Matters, Vol 3, No 2, p. 9, April/May, 1993. Article: Co-authored: "American undergraduate students as trainers in an international teaching assistant training program. In Preparing the Professoriate of Tomorrow to Teach: Selected Readings on TA Training. Ed. J. Nyquist, et al. Kendall Hunt Publishers, 1990. Article: Co-authored: "Employment conditions study and advocacy advance on two fronts." PennTESOL Newsletter Spring/Summer, 1990, pp. 5-7. Juried chapter: "A dramatic approach to improving the oral intelligibility of ITAs." English for Specific Purposes. Ed. Richard Young, 8, 1989, pp. 81-192. Grants and Funding--partial listing Co-Principal Investigator for Undergraduate Intensive English Language Program for economically disadvantaged university students from Africa, Asia, Central America, through the State Department, for $546,000, April 2010 through September 2010. Co-Principal Investigator for a University of Delaware Teacher Training Program for Egyptian, Syrian, Moroccan and Jordanian Primary and Secondary School Teachers and Administrators, through the State Department for $699,980, September 2006 through August 2008.

Principal Investigator for a University of Delaware and University of Algiers Partnership to Promote Increased Business English Teaching Capacity in Algeria through Curriculum Development and Faculty Training, through the U.S. Department of State for $265,654 from 2002 through 2005. Co-Principal Investigator with Christopher Wolfe for a University Affiliation Program in Law and Judicial Review Among the University of Delaware, Widener School of Law, and Catholic University of Ecuador, through the State Department for $149,561, May 1, 2000, to September 30, 2003. Co-principal Investigator and Program Administrator for a $138,000 USIA grant to provide TEFL training for Central American teachers, 1992, 1993 and 1994. English Language Program Director and contributing writer to $1.4 million U.S.A.I.D. grant to provide economics language training for Bulgarian professionals, 1991 to 1992. Papers Presented--partial listing "Reflecting on Other Models as Colombia Marches toward 2019," Keynote plenary address at the 2009 Colombian Association of Teachers of English (ASOCOPI) annual Conference, Medellin, Colombia, October 8-10, 2009. IEP Issues: A Government Dialogue, Chair and panel Presenter, NAFSA Annual Conference, Kansas City, Mo., June 2, 2010. ESL Administrator s Workshop, a two day, 12 hour workshop Conducted in conjunction with Bill Wallace (U. Alabama), Kathy Trump (George Mason U.), Christa Hansen (Georgetown U.), Eva Bowman (U. of North Texas), NAFSA Annual Conference, Washington, DC, May 25,25, 2008. "Saudi Students in U.S. Schools: Two Years Later," a panel co-presented with Karen Asenavage, University of Pennsylvania; Elizabeth Atkins and Tobie Hoffman, Drexel University. NAFSA Region VII Conference, Baltimore, MD, November 9, 2007. Curriculum development, student outcomes, assessment, and Accreditation, seminar co-presented with Dr. Susan Gonzo, Dr. Numa Markee, Dr. Kathleen Romstedt, and Dr. Nancy Storer. TESOL Conference, Seattle, WA. March 23, 2007. Advocating for IEPs: A Dialogue with U.S. Government Officials, Chair and moderator. NAFSA 58 th Annual Conference, Montreal, Canada, May 24, 2006. Creating campus and community connections to enhance short term programs, with Elizabeth Byleen and Geri Lamer, University of Kansas. NAFSA 56 th Annual Conference, Baltimore, MD, May 26, 2004. Retooling for new challenges in ESL, with Liz England, Laura Latulippe, John Schmidt, and Paul Taylor, NAFSA 55 th Annual Conference, Salt Lake City, Utah, May 29,2003.

Teaching English through drama, invited speaker, 6 th METU International ELT Convention: Expanding our horizons, May 25-27, 2000, Middle East Technical University, Ankara, Turkey. Making your IEP Indispensable, pre-conference workshop co-presented at the NAFSA Educators 51 st Annual Conference, Denver, CO, May 25, 1999. Drama as an Effective Teaching Methodology, plenary paper at the 12 th Annual Panama TESOL Conference, September 20, Panama City, Panama, 1997. Special Appointments and Offices Held President, consortium of University and College Intensive English Programs Region VIII ATESOL Representative, NAFSA, 1992-1995. Advisory member for the Advisory Council on Bilingual Education for the State of Delaware, 1988-2005. Vice President for Advocacy, American Association of Intensive English Programs, 2004-2006, 2008-2011. Professional Experience Director, English Language Institute, University of Delaware, July 1, 1984 to present. Responsible for Administering an English as a Second Language program for students, Teaching Assistants, and business professionals. Supervise 150 full and part time faculty and staff. Coordinator, Masters of TESL program; faculty member, School of Education, July 1, 2002 to present. Faculty member, English Language Institute, University of Delaware, January 1982 to 1984; 2002 to present.

Joseph W. Matterer Education M.A. Linguistics, specialization in TEFL Ohio University, Athens, Ohio June, 1979 B.A. English and Philosophy (dual major) Marshall University, Huntington, West Virginia January, 1977 Professional Experience Associate Director, English Language Institute, University of Delaware 2005 to present Duties include oversight of curriculum, syllabi, class textbooks and materials; recruitment and supervision of temporary contract faculty, supervision of teacher evaluations; supervision of tutoring center and SALC; coordinator of the International Teaching Assistants Training program; program marketing and student recruitment; coordination of special programs; supervision of sponsored students; academic advisement. Additional duties include teaching ESL classes in the ELI and conducting teacher training for TEFL teachers in teacher training programs both at the University of Delaware and abroad. Assistant Director, English Language Institute, University of Delaware 1994 to 2005 Duties include oversight of curriculum, syllabi, class textbooks and materials; recruitment and supervision of temporary contract faculty, supervision of teacher evaluations; program marketing and student recruitment; coordination of special programs; supervision of sponsored students; academic advisement. Additional duties include teaching ESL classes in the ELI, teaching in the International Teaching Assistants Training program and teacher training for TEFL teachers. Coordinator, International Teaching Assistants Training Program, 2004 to 2010 Coordinated program twice a year for international teaching assistants at the University of Delaware. Duties included hiring of instructors, oversight and development of curriculum, training of SPEAK and UDIA test raters, and working with the Office of Graduate Studies and University of Delaware graduate programs. Instructor, English Language Institute, University of Delaware 1985 to 1994 Taught all levels and skill areas in intensive English program, TOEFL preparation course, and International Teaching Assistant Training program; designed and coordinated special short-term programs; developed and supervised ELI program curricula in 1984, 1988, 1990, and 2001; presented workshops in teacher training programs.

Director, Intensive English Program, Wesley College, Dover, Delaware 1983 to 1985 Administered all aspects of ESL program for trainees from Saudi Arabian Airlines including supervision of faculty and staff and design and implementation of class instruction and computer assisted laboratory. Coordinator of Special Programs, American International Education and Training Western Washington University, Bellingham, Washington 1982 to 1983 Coordinated and taught in ESL program for trainees for Saudi Arabian Airlines. Instructor, American International Education and Training University of Redlands, Redlands, California 1980 to 1982 Taught ESL Instructor, Eastern New Mexico University, Roswell, New Mexico January 1980 to September 1980 Taught ESL and ESP (English for airline mechanics) Instructor, Garyounis University, Benghazi, Libya September 1979 to December 1979 Taught ESP to medical students Graduate Teaching Assistant, Ohio University, Athens, Ohio September 1977 to August 1979 Taught ESL in the Ohio Program of Intensive English Teaching and Teacher Training Experience ESL instructor (1977-2010): taught all levels and all language skills. International Teaching Assistant Program instructor (1986-2007): taught a pedagogy class twice a year to potential international TAs to prepare them for instructional duties at the University of Delaware. TOEFL Test Preparation class (1986-2002): taught a two-month test preparation course (35 hour course) six times a year to prepare students for the Test of English as a Foreign Language. Guest Lecturer in EDUC 647 Advanced ESL Teaching Methods, Design, and Strategies (2009): taught three classes on grammar in Grant Wolf class. Instructor of record in EDUC 647 Advanced ESL Teaching Methods, Designs, and Strategies (2008): taught fall semester course in MA TESL program

Guest Lecturer in EDUC 647 Advanced ESL Teaching Methods, Design, and Strategies (2004-2007): taught four classes per semester on grammar, writing, and Strategic Interaction in Dr. Stevens class. Teacher Trainer (1986-2010): trained international EFL teachers, supervisors, and trainers at UD in various teacher training programs. Teacher Trainer (2005-2007): trained Korean English teachers in Korea for the Seoul Ministry of Education. Papers and Workshops Presented Plenary Chair, New Directions in Teaching-Learning English for Academic and Occupational Purposes, 4th International Conference on English Language Teaching. The University of Algiers, Algiers, Algeria, December 10-12, 2005 Using Problem-Based Learning in the ITA Training program, International TESOL Conference, 2003, Baltimore, Maryland. Working with International Students, presented at the 6th annual National Conference on the Education and Employment of Graduate Teaching Assistants, November 5-11, 1997, Minneapolis, Minnesota. Teaching International Students in the College Classroom, presented at the University of Delaware Conference for Teaching Assistants, August, 1997 Strategic Interaction, invited presenter at the Expanding Horizons in English Language Teaching Conference, Chulalongkorn University, Bangkok, Thailand, November, 1995 Co-presented Designing Short Term ESL Programs, at the National Association of Foreign Student Affairs (NAFSA) 44th Annual Conference, Chicago, Illinois, May, 1992 Co-presented Designing Short Term ESL Programs, at the National Association of Foreign Student Affairs (NAFSA) 42nd Annual Conference, Portland, Oregon, May 1990 Co-presented Designing Short Term ESL Programs, at the National Association of Foreign Student Affairs (NAFSA) 41st Annual Conference, Minneapolis, Minnesota, May, 1989 Professional Affiliations Teachers of English to Speakers of Other Languages (TESOL) Pennsylvania Teachers of English to Speakers of Other Languages (PennTESOL)

KAREN ASENAVAGE karen.asenavage09@gmail.com PROFESSIONAL PROFILE Effective academic and administrative leader, who can translate academic vision into results that serve faculty, staff and students. Experienced academic program developer, with the courage to champion and implement best practice supported by extensive experience developing programs and workshops and teaching diverse multicultural postsecondary learners. Creative change manager and motivator with a proven record of bringing together and transforming constituencies into dedicated, supportive, growing communities. Entrepreneurial academic administrator, who can identify and capitalize upon educational opportunities for sustainable growth and development. EDUCATIONAL AND ADMINISTRATIVE EXPERIENCE 2009-2011 Associate Director for English Language Study Yale Center for Language Study Yale University, New Haven, Connecticut USA Was sought out to initiate and establish a new program specifically because of a proven track record of execution in program development and the ability to bring together diverse stakeholders for a common educational goal. Set and communicate the vision, mission, and strategic plan for academic English support as professional development to capture University support and drive programming. Conduct a needs analysis with internal and external scans to frame the academic English language program to support the needs of Yale s extensive international population. Develop and provide six academic courses, assessments, individualized instruction, academic counseling, technology support through Sakai LMS, library resources, and workshops on demand. Recruit, hire, orient, support, and evaluate lectors, instructors, and tutors. Establish and document program policies and procedures. Build and cultivate relationships with Yale Schools, Centers and Programs to maximize resources and extend reach. Consult with Yale Schools and Programs to set English language policies. Partner with local organizations to share English language expertise and skills. Teach one course per year. 2006-2009 Coordinator Distributed Learning and Transitional Leader College of General Studies, English Language Programs University of Pennsylvania, Philadelphia USA

In addition to regular duties, was sought out to assume leadership during extensive reorganization to: supervise, schedule, recruit, hire, orient, and provide professional development for a large cadre of adjunct faculty. Streamlined complex administrative processes saving more than 50 K USD and positioning the program for continued growth. Develop and maintain 100+ on-line courses through e-college and Blackboard LMS. Provide educational technology, strategic planning, training and support for instructors, staff and students. Teach online Writing for Biomedical Professionals, Academic Writing, Writing for Professional Purposes. Teach face to face, integrated skills and skills-based courses at intermediate and high intermediate level and in customized business and South African teacher training programs. Transition course and teacher evaluations and assessments to a web based form for significant cost and time savings which expedited availability of data for planning and curriculum development. Initiate and maintain working relationships with the Biomedical Postdoctoral Program, Office of International Programs, the School of Medicine, local pharmaceutical companies, and regional research institutes and hospitals. Assess Writing Placement and International Teaching Assistants SPEAK and IPT examiner. Coordinate the Fulbright Fellows Program Summer 2009. 2000-2006 Chair of Programs Higher Colleges of Technology (HCT), (Al Ain Women s), United Arab Emirates HCT is a system of 14 colleges located in six urban centers in the United Arab Emirates. It is modeled on the British Columbia Institute of Technology college system which began operation in 1988. As an innovative leader and curriculum developer I was responsible for developing and stabilizing programs and staff based upon graduate outcomes and quality control on an institutional scale and managing capital, equipment and budget in excess of 1 M. I was also responsible for achieving significant partnerships. Recruited, hired and supervised staff from over 15 countries. Established and managed local advisory boards for each program. 2005-2006 Chair of the Work Readiness Program (WRP) Enhanced a bilingual work readiness program for women returning to the workforce providing skills workplace training, certificate-based skills assessments liaising with the Ministry of the Interior and local businesses to provide internships and employment. 2004-2005 Chair of General Business and IT (GBIT) Led an inexperienced team of English and content-based instructors in the development of a seven- module English integrated business curriculum based upon second language

pedagogy that boosted English scores by 30% on internationally benchmarked exams. Managed local advisory boards. 2000-2003 Chair of B. Ed in Teaching English to Young Learners (TEYL) Developed, managed, and taught in the first Bachelor s degree program in collaboration with HCT educators and staff and in conjunction with the University of Melbourne. Established strategic liaisons with local K-12 principals and educators to establish a student teaching practicum program utilizing their schools and also provided training for local teachers. Planned and supervised repurposing of laboratories into a suite of education classrooms. 2000-2002 Chair of Health Sciences Led a team of health science and English instructors in content-based program.reviewed and ensured quality implementation of curriculum and assessment. Collaborated with instructors to add problem, project, and case-based learning experiences to curriculum. 1997-2000 Director of English for Specific Purposes (ESP) Unit United Arab Emirates University, United Arab Emirates Led a large multicultural team of English language instructors in teaching, curriculum and assessment revision and development to provide support for students, teaching assistants, and faculty in seven faculties: Agriculture, Business, Education, Engineering, Humanities, Sciences, and Shariah and Law at the United Arab Emirates University. 1996-1997 Assistant Director of Curriculum and Integration English for Specific Purposes Unit United Arab Emirates University, United Arab Emirates 1994-1996 Instructor and Lead Teacher in Agriculture English for Specific Purposes Unit United Arab Emirates University, United Arab Emirates 1992-1994 Visiting Lecturer and Coordinator of ESL Testing and Undergraduate Courses Indiana University-Purdue University at Indianapolis (IUPUI), Indianapolis, Indiana 1980-1982 Paraprofessional and Instructor in Department of Natural Sciences Messiah College, Grantham, Pennsylvania

ADJUNCT POSITIONS 2009 Adjunct Professor in M. A. TESOL Program LIN-556OL Second Language Acquisition-Fall and Spring Cornerstone University, Grand Rapids, Michigan 2007-2009 IELTS Examiner and SPEAK Examiner for International Teaching Assistants Drexel University, Philadelphia, Pennsylvania 1990-1991 Associate Instructor of ESL (part-time) English Language Services (ELS), Marion College, Indianapolis, Indiana 1989-1992 Associate Instructor of ESL/ESP (part-time) American Language Academy (ALA), Butler University, Indianapolis, Indiana 1989-1991 Instructor of ESL/ESP and Tutor in Sciences (part-time) Ball State University, Muncie, Indiana BUSINESS EXPERIENCE 1983-1991 Manager and Estimator for Commercial Painting Companies D & A Painting, Chicago, Illinois Spectrum Painting Company, Indianapolis, Indiana CONSULTANCIES 2007 U. S. State Department, English Language and Content Area Specialist Cape Town, Pretoria, Johannesburg, and Newcastle, South Africa 2007 Institute of Applied Technology, English Language Specialist Dubai, United Arab Emirates 2003 U. S. Embassy Regional Language Officers (RELOS), EFL/ESL/ESP Consultant Manama, Bahrain 1997-1999 ESL/ESP Consultant for the UAE MOH School of Nursing Abu Dhabi, United Arab Emirates EDUCATION 2009-2013 Ph.D. Organizational Leadership (Accepted 2008, expected completion 2013) Eastern University, St. Davids, Pennsylvania

2003-2007 Post-graduate coursework in higher education management and leadership University of Pennsylvania, University of Nebraska-Lincoln, University of Maryland-Baltimore, University of Cincinnati 2001 Teacher Certification: Secondary Biology, Chemistry, All Grades ESL Ball State University, Muncie, Indiana 1992 M. A. Teaching English as a Second Language (TESL) Ball State University, Muncie, Indiana 1980 B. A., Cum Laude, Biology, minor in Chemistry Messiah College, Grantham, Pennsylvania HONORS AND AWARDS 2008 University of Pennsylvania School of Arts and Sciences Staff Incentive Bonus Award-Silver 1994-2008 Numerous Travel, Presentation and Professional Development Grants from Indiana University-Purdue University at Indianapolis, United Arab Emirates University, Al Ain Women s Higher Colleges of Technology, TESOL Arabia and The English Language Programs at the University of Pennsylvania. 1990-1992 Ball State University Graham E. Pogue Graduate Education Scholarship 1980-1981 Messiah College Board of Trustees Graduate Representative 1980 Messiah College, Cum Laude 1976-1980 Messiah College Academic Scholarship PUBLICATIONS Asenavage, Karen. (2009). A Survey of Christian English Language Teachers in Countries that Restrict Missionary Activity. In Canagarajah, S. and Wong, M. (eds.), Christian Educators and Critical Practitioners in Dialogue: Ethical Dilemmas in English Language Teaching. New York: Routledge, Taylor and Francis Group. Asenavage, Karen. (2003).What Lies Beneath. TESOL Arabia Perspectives, 11 (4), 16-19. Asenavage, Karen. (2003). Communicative Competence, Constructivism and Sustained- Content Language Learning, Competitors or Comrades? Model Forum, Volume 3. Asenavage, Karen and Bob Hunkin. (1998). EFL Positions: Finding the Right Job. ESL Magazine, November/December, 1 (6), pp. 20-24. Asenavage, Karen. TESOL Arabia. (1997). TESOL Matters, 7 (3), p. 25. Asenavage, Karen. (1996). An ESL Teacher Learns Arabic. TESOL Arabia News, 4 (1), p. 7.

Asenavage, Karen and Abdulrahman Al Masri. (1995). English for Agriculture: Plant and Animal Science and English for Agriculture Food and Nutrition. United Arab Emirates University Publications Department. Connor, Ulla and Karen Asenavage. (1994). Peer Response Groups in ESL Writing Classes: How Much Impact Upon Revision? Journal of Second Language Writing, 3 (3), pp. 257-276. PROFESSIONAL SERVICE 2010-2012 Christian English Language Educators Association Executive Board 2008-2009 NAFSA Region 8 Affiliate TESL Regional Representative 2007-2009 PennTESOL East Technology Interest Section Co-Chair 2005-2006 Oasis Hospital Board of Directors, Al Ain United Arab Emirates 2001-2006 TESOL Arabia, Secretary United Arab Emirates 2000-2008 TESOL International, United States 1997-1998 Past President of the Executive Board of TESOL Arabia, United Arab Emirates 1997-1998 Associate Chair of TESOL Arabia '98, Al Ain, United Arab Emirates 1995-1997 President, TESOL Arabia, Al Ain, United Arab Emirates 1992-1994 Membership Secretary, Indiana TESOL (INTESOL), Indianapolis, Indiana 1980-1981 Board of Trustees Messiah College, Grantham, Pennsylvania PROFESSIONAL AFFILIATIONS Commission on English Language Program Accreditation (CEA) Reviewer ConnTESOL National College Testing Association (NCTA) Pennsylvania Distributed Learning Association (PADLA) Teachers of English to Speakers of Other Languages (TESOL) SELECTED RECENT PROFESSIONAL DEVELOPMENT Essentials of Management, University of Pennsylvania, April-September 2008 Instructional Design and Camtasia, Drexel University, June 2008 Project Management Fundamentals and Applications Online, Fundraising for Non- Profits, and Grant Writing, Delaware County Community College, May-August 2008 Chair Academy for Leadership and Development, United Arab Emirates, May 2003-2004 INVITED PRESENTATIONS (National and International) Invited Speaker: NAFSA 2009 (May, 2009; Los Angeles). Partnering Pays Off: The Biomedical Online Writing Program at the University of Pennsylvania. Selected as Best of Region 8. Invited Speaker: Instituto Guatemalteco Americano 25th Annual Conference (November, 2006; Guatemala City). Qualities of Effective Leaders in Environments of Change and Easy Educational Technology. TESOL 06 (March 2006; Tampa). Evening Leadership Forum: Qualities of Effective Leaders in Environments of Change.

Invited Professional Development Workshop Leader: TESOL 05 (March, 2005; San Antonio). Take the Lead by Updating your JobQuest Skills with Deborah Wilson, Bryan Gilroy and Ross Currie. Invited Professional Development Workshop Leader: TESOL Arabia 2005 (March 2005; Dubai). Recruiting Quality Teachers, Leadership Development Course Program with Deborah Wilson and Strategies for Teaching English to Younger Learners with Mary Lou McCloskey, Linda New-Levine and Sarah Lawrance and English for Young Learners Forum with Sarah Lawrance. Invited Professional Development Workshop Leader: TESOL 04 (March 2004; Long Beach). Obtain that Dream Job with Deborah Wilson, Bryan Gilroy and Ross Currie and Management Skills We Wish We Didn t Need (replacing Kerry Valentine) with Bryan Gilroy, Anne Frentzen, John Aydelott, Kathy Cardott and John Schmidt. Invited Speaker: University of Damascus TEFL Conference (May 2002; Damascus). Developing Intercultural Communication through Internet-based Multimedia Discussion Tools with Phil Milton and Intercultural Communication in a Teaching English to Young Learners program: the UAE model. Keynote Address: Al Ain Educational Zone (December 2002; Al Ain). In search of an EFL Model: yesterday, today, tomorrow and within. Invited Speaker: Al Ain Educational Zone (February 2002; Al Ain). Stretching Our Students, Stretching Ourselves. Invited Speaker: Abu Dhabi Education Zone (February 2002; Abu Dhabi). 3 P s, Q and R. Invited Speaker: TESOL Arabia Al Ain Chapter (October 1998; Al Ain). Find that Next Job. Invited Speaker: Dubai Ministry of Education (November 1997; Dubai). New Eyes, New Ideas for English Instructors. Invited Speaker: SPELT (Society of Pakistani English Language Professionals) (October 1995; Karachi). Lively Activities for the ESP Classroom, and From Soup to Nuts: Reading Activities for the ESL Classroom with Audrey Kennedy. Invited Speaker: Indiana University Computer Adaptive Testing Conference (CAT) Testing Conference (May 1994; Indianapolis). CAT for Reading Placement in ESL at IUPUI. PRESENTATIONS (National and International) TESOL 09 (March, 2009; Boston). CELEA Colloquium: Social Justice, Faith and English Language Teaching with Michael Pasquale, Brad Baurain and Andy Bowdler. NAFSA Region 8 Regional Conference 2008 (November 2008, Pittsburgh). Partnering Pays Off: The Writing for Biomedical Professionals Program at the University of Pennsylvania with Kryste Ferguson. TESOL 08 (April, 2008; New York). Communities of Language Practice in South Africa with Francinah Magoro, Francisco Matete, et al. NAFSA Region 8 Regional Conference 2007 (November, 2007; Baltimore). Saudi Students in U.S. Schools: Two Years Later with Elizabeth Atkins, Tobie Hoffman, and Scott Stevens.

Penn-TESOL East (April, 2007, Philadelphia). On-line Teaching and Learning 101 with Reese Heitner, Diane Panino, Christine Schwarz, and Bennett Turner. TESOL 07 (March, 2007; Seattle). Becoming Advocates of Social and Global Change, TESOL All- Caucus Colloquium, Making the Grade with Gradekeeper and On-line Pronunciation Course for Biomedical Professionals. TESOL 06 (March 2006; Tampa). Professional Integrity and the Christian ELT Leader: TESOL CETC Colloquium, with Rich Robison, Thomas Scovel, Darla Cuppery, and Jeff Stebbins; Evening Leadership Forum: Qualities of Effective Leaders in Environments of Change. Al Ain Women s College Professional Development Series 2004-2005 (June 2005; Al Ain). Being a Leader Even When You Aren t at the Top. TESOL Arabia 2004 (March 2004; Dubai). Maintaining Standards in Project-Based Learning. TESOL 03 (March 2003; Baltimore). Developing and Using an Administrative Portfolio and Hear the Secrets of the Search Committee with Deborah Wilson and Jas Gill. CTELT Conference (December 2003; Dubai). Easy Assessment Websites for Teachers. CTELT Conference (May 2002; Dubai). Alternative assessments in the B. Ed TEYL Program: problems and solutions. TESOL 00 (March 2000; Vancouver). Assessment in the Arab World Colloquium with Christine Coombe, Mark Algren, et al. TESOL '99 (March 1999; New York). Arab Students Overcoming Writing Barriers with Salah Troudi. TESOL '98 (March 1998; Seattle). ESP in the Arab World Colloquium with Mark Algren, et al. and Teaching Writing to Arab Students with Salah Troudi. TESOL Arabia '98 (March 1998; Al Ain). ESP in the Arab World Colloquium Salah Troudi, Janet Miller, et al. and New Eyes for Textbook Activities. TESOL '97 (March 1997; Orlando). Curriculum Development in the Arab World Colloquium, EFL in Western Asia, ESP against all Odds and TESOL Affiliate Presentation: Professional Development. TARA (The Arabia Reading Association) (November 1996; Manama). From Soup to Nuts: Reading Activities for the ESL Classroom with Audrey Kennedy and Amina Meghierbi. TESOL Arabia '96 (March 1996; Al Ain). From Soup to Nuts: Reading Activities for the ESL Classroom with Audrey Kennedy and Jane Koester. TESOL Arabia '95 (March 1995; Al Ain). Lively Activities for the ESP Classroom with Audrey Kennedy. ESP Conference (November 1994; Alexandria). Lively Activities for the ESP Classroom with Audrey Kennedy. Midwest TESOL (October 1994; Indianapolis). A Meeting of the Minds: A Study of Peer Group Collaboration in the ESL Writing Classroom with Ulla Connor, and Reading Tastes Great: Realia in the ESL/EFL Classroom with Nancy Bortner.

TESOL '94 (March 1994; Baltimore). Reading Tastes Great with Nancy Bortner, Julie Bauerband, and Karin Conner. TESOL '93 (March 1993; Atlanta). In Progress: Study of Peer Group collaboration in the ESL Writing Classroom with Ulla Connor. Conference on College Composition and Communication (CCCC) (March 1993; Atlanta). In Progress: Study of Peer Group collaboration in the ESL Writing Classroom with Ulla Connor. Midwest Teachers of English to Speakers of Other Languages (Mid TESOL) (April, 1992; Indianapolis). In Progress: Study of Peer Group collaboration in the ESL Writing Classroom with Ulla Connor.

Deborah J. Detzel debdetzl@udel.edu Administrative Experience University of Delaware English Language Institute Assistant Director April 2005 present Responsibilities include: Academic records: accurate maintenance and communication of student records including scheduling, grades, attendance and graduation data Student services: new student orientation, arrival and housing of new students, cultural, campus and community connection opportunities through activities, events and volunteer service, advising, counseling and making referrals as needed Supervisory duties: assist with annual observation of ELI faculty and orientation of newly hired teachers, directly supervise ELI housing coordinator and orientation helpers BRIDGE program for CAP (conditionally admitted) students: research and select appropriate courses for the program, liaise with UD departments and professors of Bridge courses, hire and supervise recitation leaders, register and advise eligible CAP students International travel and fairs in support of ELI Admissions and Recruitment office ELI database management Penn State University York Campus Instructor and ESL Coordinator 2000 2003 Administration of ESL Gateway and ESL Futures Programs Grant proposal writing, grant administration and reporting Recruitment, testing, advising and placement of incoming and continuing students First year program course design and administration Summer prep program course design, logistics, and staffing Responsible for budget and administration of program funding York Adult Learning Center Instructor and Counselor 1990 2000 Program development: program grew from 25 students served per year to over 250 per year Recruitment, intake, assessment, and placement of students Curriculum and materials design for multi-level ESL, computer and GED Training and supervision of volunteers ESL Civics curriculum designed and chosen by the state for implementation in Adult ESL Education Year-end reporting to Pennsylvania Department of Education and other stakeholders Collaboration on content of grant proposals Teacher Training Experience University of Delaware English Language Institute 2004 present Developed and deliver the following EFL teacher training workshops: Teaching Listening: Preparing the Foundation for all Aspects of Language Speaking: The Measure of Knowing a Language Finding our Stories Using Supplemental Materials in Teaching EFL Techniques for Teaching Beginners Teaching Grammar and Writing to Lower Proficiency Levels Teaching Vocabulary: The Place of Vocabulary in 2 nd Language Teaching and Learning Teaching EFL to Large Classes

Creative Aspects of Teaching EFL Mentor and advise EFL teachers in stateside training programs and/or in- country conferences Guest teach in MA TESL Advanced Methods course York Adult Learning Center 1994-2001 Acted as lead teacher responsible for classroom training and supervision of newly hired and volunteer teachers in ESL program Designed and presented yearly in service workshops for Adult Ed ESL teachers of York County ESL programs and service providers Conducted bi-annual training for volunteer ESL tutors of the York County Literacy Council, the Hanover Area Literacy Council and Tutors of Literacy in the Commonwealth Listed as regional trainer for Pennsylvania Department of Education Adult Ed/ESL Division Teaching Experience University of Delaware English Language Institute 2001 2009 Classes taught in the Intensive English Program: General Listening/Speaking I, II, III, IV and Stories V General Reading/Writing I, II, III, IV, V English for Academic Purposes V Listening/Speaking and Reading/Writing American Culture IV/V Written Business IV Ethnographic Research as Cultural Immersion On-site Oral Intelligibility classes for corporate clients; tutoring of corporate clients Penn State University, York Campus 1999 2003 Credit-bearing courses in ESL Bridge program: ESL 004 Basic English Composition ESL 015 Freshman Composition ENGL 100 English Language Analysis AMSTUD100 American Studies (designated section for ESL students) Continuing Education courses: Workplace ESL Advanced ESL EAP intermediate, advanced York Adult Learning Center 1990 2003 Daily teaching of ESL classes for immigrant, refugee and other NNS in large multi-level classroom setting Taught ESL GED prep program, computer classes and ESL Civics Designed and taught curriculum for asylum-seeking DHS detainees at York County Prison Other teaching experience LinguaCall International, York, PA Corporate and Workplace ESL 1995 1997 Spring Grove Elementary School Public school ESL program 1989 1990 Education and other significant background experience American University. M.A. TESOL December 1998 Washington, D.C

Pennsylvania State University Associate of Science, Computer Science Aug 1987 May 1990 60 of 64 credits completed New Tribes Institutes Languages and Linguistics Jan 1976 June 1980 Waukesha, WI; Durham, Ontario, Canada; Camdenton, MO; Sanford, FL, Head Office Coursework for specialized work in unwritten languages in remote regions of the world included: Principles of Linguistics, Phonetic transcription, Phonology, Morphology, Syntax, Language Analysis, Phonemic Analysis and Interpretation, Cross-cultural Communication, Field Study Techniques, Language Learning, Informant Technique, Language Teaching, Preparing Literacy Materials, and Field Medicine. Conducted language field work in Indonesia on the islands of Kalimantan, Ambon and Seram1981-1985. Proficient in Bahasa Indonesia. Publications Teaching ESL Civics in a Multi Level Class. PDE Staff Handbook Online, March 2001. Also kept on reserve at CAL in Washington, D.C. Top Down, Bottom Up: An ESL Perspective. National Tutoring Association Newsletter, May 2000

NADIA T. REDMAN, M.B.A. Nadia.Redman@gmail.com PROFILE Versatile, self-directed professional with several years of project management and marketing experience Strong educational focus on International Business and Marketing with Master s degree (MBA) Highly-rated communication, writing, and presentation capabilities Goal-oriented individual with ability to work successfully on independent projects and in team situations Effective planning and organizational capabilities with highly rated follow-up skills Multilingual abilities with oral and written translation experience Excellent analytical and problem-solving skills with strong attention to details and deadlines PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS Assistant Director, Admissions & Recruitment (February 2008 present) University of Delaware English Language Institute (Newark, DE) Leading institution in the field of ESL, providing intensive English programs for students, professionals, and general language learners. Oversees the ELI Admissions Department and responsible for the ELI s Marketing/Recruitment efforts Represents the ELI and the University of Delaware overseas: participates in education fairs, conducts seminars/presentations, and meets with recruitment agents, consular officials, and counselors at bi-national centers Oversees the application process for most ELI programs and projects enrollment data for future sessions Provides advising to students/potential students regarding visa regulations, admissions, programs, etc. Manages the ELI s relationships and contracts with international recruitment agencies Project/Marketing Coordinator (October 2007 January 2008) OfficeTeam (Wilmington, DE) Staffing agency specializing in placement of highly skilled professionals. Placed with the same client for the duration of employment; assignment originally intended for three weeks was extended indefinitely by client Successfully executed several projects, including the generation of high volumes of reports requiring meticulous attention to detail and high degree of professionalism inherent with dealing with sensitive information Marketing activities include: development of creative concepts for new marketing campaign; collaboration with graphic designers to design and distribute direct mail collateral; competitive analysis Project Coordinator & Research/Administrative Assistant (2006) Quebec Community Groups Network (Quebec, Canada) - NPO-promotes vitality of Englishspeakers in Quebec. Developed, coordinated, and executed several projects, some of which include:

A tutorial program meant to promote the use of the QCGN Digital Library (a system requiring extensive investment, but which was not being used by members); tutorial had a high participation rate and was awarded positive ratings by participants as measured by a post-tutorial satisfaction survey A project to determine the process to obtain copyright clearance from government officials for their publications to be stored in the QCGN Digital Library; resulted in the growth of this resource (in terms of the addition of documents to library) Purchasing Assistant (2004-2005) A. Camacho, Inc. (Plant City, FL) Importer and distributor of specialty foods originating from Spain. Special project management, including overseeing preparation for audit of warehouse operations that achieved a rating of Excellent by an independent auditing agency Improved efficiency of purchasing department by establishing daily process for tracking and reporting on the status of all containers en route to distribution centers, both domestically and internationally Collaborated frequently with third party service providers to avoid and resolve shipping delays Marketing/Sales Coordinator (2003-2004) Cornerstone Consulting, Inc. (Clearwater, FL) Information technology consulting firm. Worked directly with Vice-President of Marketing to create and deploy marketing plan, conduct various telemarketing campaigns, prepare and distribute press releases, manage communications with potential clients using CRM software, and attend networking events/trade shows Designed and managed content of several websites with special attention to search engine optimization Developed database of local publications to facilitate communications and press release distribution Special Projects Manager (2001-2005) Final title/position held Tampa Machinery Auction, Inc. (Tampa, FL) Regional vehicle and machinery auction. Prepared several proposals that resulted in multi-million dollar state and local government contracts Responded to the company s urgent need to improve service quality to Spanish-speaking clients by providing assistance with the purchasing and selling processes in their native language and by translating all vital documents Assistant to Clinic Coordinator (2000-2001) USF Memory Disorder Clinic (Tampa, FL) Research & health care services for individuals with memory loss. Assisted with the promotion of clinic services by conducting community memory tests, preparing presentations and public relations materials, and attending health research lectures and presentations Oversaw general office functions and daily tasks of employees and volunteers; responsible for employee training

EDUCATION AND PROFESSIONAL DEVELOPMENT Master s degree in Business Administration (MBA) Focus: International Management Laval University (Quebec City, Canada) AACSB accredited Bachelor of Arts degree in International Business Minors: Marketing, French and Spanish University of South Florida (Tampa, Florida) AACSB accredited USF Honors College Graduate Certificate in Web Building and Marketing University of South Florida (Tampa, Florida) INFORMATION TECHNOLOGY AND FOREIGN LANGUAGE SKILLS INFORMATION TECHNOLOGY: Microsoft programs: Outlook, Word, Excel, PowerPoint, Publisher, Access, Money, Works Other software: Dreamweaver MX 2004, Adobe Photoshop, ACCPAC CRM, WordPerfect LANGUAGES: Fluent in English (native language, excellent oral and written skills) Fluent in French (oral and written) Highly proficient in Spanish (oral and written) Working knowledge of Brazilian Portuguese (oral and written) SPECIAL BUSINESS AND ACADEMIC PROJECTS Development of several marketing plans involving products/industries such as maple syrup,olives/specialty foods, and beverages. Master s degree thesis: Perceptions & the Prospects for Improving Canada-USA Business Relations: A Study of the Future Business Leaders of Quebec. (2007) MBA Individual directed study: Immigration and National Cultural Identity: The Case of the US. (2007) Consultant project: Created discussion document for an Executive Director Network for the Quebec Community Groups Network. (2007) Consultant project: Developed a proposal to completely transform the business plan and operations of SoHo World, a small multilingual translation company seeking multimillion dollar contracts. (2006)

BAERBEL SCHUMACHER baerbel@udel.edu 302-831-4036(w) PROFESSIONAL EXPERIENCE University of Delaware Program Manager 1995- present Research funding opportunities and prepare all stages of the grant proposal writing process; design and oversee project budgets of close to $1 million annually; locate resources and consultants on and off campus; oversee implementation of grant projects; maintain relations with sponsor organizations; design project evaluation instruments and prepare final reports; recruit, train and supervise staff; serve as community public relations agent to increase office s visibility through outreach to schools, grassroots and non-profit organizations, the business community, government offices and agencies and the media; Director, (Associate Director) Business English Program 1992-1995 USAID/University of Delaware/Bulgaria Program for Management, Economics, and English Language Education Managed EFL program for Bulgarian university faculty, government officials and business professionals; designed curriculum; supervised staff of 10 instructors and associate director; designed training modules for teachers of business English; wrote proposals; developed budgets; provided educational advising and cross-cultural training to students. Instructor, English Language Institute 1987-1992 Taught Intensive English for Academic Purposes and business English; designed and conducted teacher training; developed and implemented curriculum for cross-country experiential classroom on wheels Harvard University, Summer School, Cambridge, Massachusetts 1991/1992 Teaching Fellow Center for Innovative Training and Education of Delaware, Wilmington, DE 1985-87 Program Coordinator Coordinated E.S.L. and literacy program under the Job Training Partnership Act (JTPA) which included testing, maintaining student records, curriculum design, training and supervision of instructors and tutors for adult Latino/a students of varying degrees of literacy and language proficiency. EDUCATION Master of Arts (translation) in Teaching English as a Foreign Language, Kassel University, Germany 1983. Graduate Coursework, Social Relations, Lehigh University, Bethlehem, Pennsylvania 1984-1985. Leadership Training A World of Difference, Anti-Defamation League Trainer, 2000 Dynamics of Team Problem Solving, University of Delaware, 1999 Leadership and Change, College of Urban Affairs University of Delaware, 1998 Basic Mediation, Friends Conflict Resolution Program, 1998 Study Circles Facilitator Training, YWCA, 1998 NCBI-Prejudice Reduction Leaders Institute, 1997 Facilitation and Collaborative Problem solving, University of Delaware, 1997 Leadership Training Certificate: American Youth Hostel Association, 1991 Leadership Training Certificate: Wilderness Education Association, 1990 AWARDS and RECOGNITIONS Advocate of the Year 2003-Delaware Council of the Teaching of Foreign Languages

Delaware State University 2003-Foreign Language Awareness Day Fulbright Scholarship, Lehigh University 1984/85 Tuition Scholarship, University of Delaware, 1980 German (native), Spanish, French, Bulgarian LANGUAGES ASSOCIATIONS People to People International, Delaware Chapter, Board of Directors Association of Experiential Education (AEE) National Coalition Building Institute (NCBI) SELECTED GRANTS AWARDED AND MANAGED Undergraduate Intensive English and Leadership Program (UIELP) 2010 with Scott Stevens United States Department of State Bureau of Cultural and educational Affairs. Intensive English for Academic Purposes combined with Leadership training and Community Service project involvement for 60 undergraduate students from developing countries Partnership for Learning English Teacher Training Program Jordan, Morocco, Syria, Egypt (2003-2009 with Scott Stevens) United States Department of State Bureau Of Educational and Cultural Exchanges Comprehensive training program for teachers of English as a foreign language in interactive methods and supplemental materials including six-week Institute at University of Delaware and follow-on conferences in respective countries Junior Faculty Development Program-Orientation (1998,1999, 2000) American Council for International Education One-week orientation program for a group of 80 scholars from Russia, Ukraine, Kazahkstan and Azerbaijan to prepare them for academic life and expectations in the United States. Experience America: Current Issues and Debates (1998, 1999, 2000), Council for International Educational Exchange (CIEE) and Ministry of Education-France; Three-week hands-on experience for secondary school English teachers from France comprised of seminars and field experiences utilizing community resources including business, non-profit organizations and schools. Teaching Excellence Award: Professional Development Program Secondary School Teachers of English and American Studies (1997, 1998, 1999, 2000) American Council for International Education Six-week program in American Studies, teaching methodology and field excursions for a group secondary school teachers from Russia, Ukraine, Kazahkstan, Kyrgyzstan and Uzbekistan at the University of Delaware

Laurie Fuhrmann Objective Experience To use my management and organizational abilities to the fullest extent, while creating a working atmosphere that would be mutually beneficial to my employer and myself. University of Delaware, English Language Institute January 2009 to Present Admissions Counselor/Coordinator, Conditional Admissions Program Newark, DE Communicate with and advise potential applicants, their agents and/or sponsoring agencies Review processed ELI applications for Conditional Admissions, Department of Labor and Evening Program. Request/authorize issuance of I20 and DS2019 forms through OISS Oversee temporary, miscellaneous wage, grad student and workstudy staff Manage admissions office when Admissions Counselor/Recruitment Coordinator is traveling (see interim admissions counselor position below) Prepare certificates and hold letters for Intensive English Program, Evening Program and business client graduation Review, maintain and assure accuracy of Access Database ELI Conditional Admissions Coordinator : Communicate admissions/application processes to students, their agents and/or sponsoring agencies via e-mail, telephone and in person meetings Develop, facilitate and maintain partner university relationships Develop, facilitate and maintain Conditional Admissions agreements with graduate departments at UD Act as liaison between prospective students and partner university admissions personnel Oversee processing and submission of application documents for undergraduate and graduate applications as required by partner universities Track student progress, prepare and distribute "ready for matriculation" memorandums and "E110 Exemption Memorandums" if applicable Attend meetings with University of Delaware undergraduate admission personnel to assist in facilitating a quick admissions decision and requesting missing documents from students when required Determine and report projected matriculation term for undergraduate admissions office, graduate departments and partnering universities Manage marketing database Oversee the maintenance and updating of the Alumni Database Oversee mailing of Annual Holiday Newsletter to over 9,000 alumni and business associates Assist staff and faculty with computer hardware, peripheral and software issues and training

University of Delaware, English Language InstituteJune 2007 to January 2009 Interim Admissions Counselor / Conditional Admissions Associate Newark, DE Communicate admissions/application processes to students, their agents and/or sponsoring agencies Act as liaison between prospective students and partner university admissions personnel Review, forward and track application documents for undergraduate and graduate applications as required by partner universities Track student progress, prepare and distribute ready for matriculation memorandums and E110 Exemption Memorandums if applicable Attend monthly meetings with University of Delaware undergraduate admission personnel to assist in facilitating a quick admissions decision, requesting missing documents from students when required Review, maintain and assure accuracy of Access Database Collect and track Intention forms advising students when necessary Prepare, distribute, collect and track Departure Forms Prepare graduation certificates and hold certificate letters Agents: process Agent Applications, prepare agent agreements and certificates, review and renew agreements Manage marketing database (Mail List Tracked) and supervise distribution of marketing materials (brochure mailings) Manage and update Alumni Database prepare mailing labels for Annual Holiday Newsletter Scholarships: prepare rating rubric, track annual scholarship awards, prepare and distribute scholarship award and denial letters Assist staff and faculty with computer hardware, peripheral and software issues and training Supervise workstudy personnel University of Delaware, English Language Institute April 2006 to May 2007 Staff Assistant Newark, DE Provide administrative support for the ELI s Financial and Admissions Offices Assist admissions counselor in processing student applications using appropriate software and responding to admissions inquiries. Process payroll Process vendor payments; assist with DTCs and billing as necessary. Process agent payments, maintain payment spreadsheets, reconcile invoices. Oversea recruiting agent inquiries, reference checks, applications, agreements and renewals. Maintain ELI s mailing lists and alumni database, overseeing monthly, quarterly, and special mailings. Maintain contact with bulk mail vendors, review price quotes. Serve as day to day liaison with specific student sponsors Print registration confirmation letters for students as requested. Assist graduation coordinators and academic coordinators with

programs and certificates; help verify student eligibility and hold certificates for ineligible students Mail grades to student sponsors Design and distribute weekly student newsletter Serve as Computer Resource Person Oversee all aspects of ELI s credit card center, including processing student housing deposits and refunds, maintaining backup. Generate student address lists; input to database Develop and expand marketing strategies for Evening Program; oversee EP enrollment data Produce procurement card permission letters, support special program coordinators in securing hotel, flight, and theatre reservations, process payment. Assist Marketing Committee members with travel needs as requested Coordinate overseas shipments of promotional materials Track promotional material counts; reorder marketing supplies. Act as liaison with internal and external contacts. Prepare and send new student lists to Student Health Services University of Delaware, English Language Institute 2001 March, 2006 Admissions Assistant Newark, DE Create marketing material including 6 foot banners, posters, applications and flyers utilizing Photoshop 7.0. and MS Publisher. Responsible for processing incoming international student applications utilizing SIS, Access and SEVIS systems Develop and utilize system to track agent activities from the initial agent inquiry through reference checking to the creation and implementation of agent agreement. Prepare agent payment vouchers summarizing commissions due for each session. Verify agent commission invoices and originate payment through Web Forms Assist in student dormitory placement and notification of dormitory confirmation through e-mail, fax or phone Communicate with prospective students through e-mail and post Negotiated with outside vendors to obtain competitive pricing for monthly and quarterly mailings substantially reducing marketing costs. Brought the maintenance of our international and alumni mailing lists back in house reducing the return rate of the mailings Create, edit and publish the Orientation Express weekly student newsletter to keep our students informed of university and ELI activities. Prepare graduation certificates and programs for graduation ceremonies which occur six times per year Photograph ELI activities

Data Systems & Software Incorporated 1992 2000 Administrative Assistant to the CEO Mahwah, NJ Data Systems & Software Inc. is a publicly traded provider of computer consulting and development services, and is an authorized direct seller and value added reseller of computer hardware. Through its Comverge Technologies subsidiary, the Company provides data communication solutions to utility customers. Director of Human Resources Responsible for the development and enforcement of employee policy manual, and implementation of disciplinary, hiring and termination practices Develop systems to organize, update and maintain employee records Conduct performance reviews Benefits Administrator Annually review and aid in the selection of health/dental benefit, life insurance, and 401k providers. Perform enrollment and administration of same, while assisting employees and their spouses during transitions Reconcile monthly billing for all benefits and submit cost center breakdowns to accounting Plan Administrator for Mainstay 401k program. Investor Relations Write and disseminate press releases through Business Wire Prepare and distribute financial and marketing information to shareholders and prospective shareholders Answer questions posed by investors via telephone, the internet and in meetings with shareholders Coordinate annual shareholder s meeting Liaison between shareholders and executive staff Office Manager Supervised front office administrative support staff Oversaw supply acquisition performing random cost comparisons on high use items effectively reducing supply costs Research and procure office equipment effectively negotiating contracts for communication devices/services including cellular phones, digital pagers, local, regional and long distance providers Special Projects: Provided on-site computer systems training to various customers Built and imaged computers when orders exceeded current technical staff Accompanied marketing teams from several divisions as corporate supervisor for various trade shows such as the E-3 in Los Angeles and the NFL Expo in New Orleans Created and implemented order entry database for internet orders Created several management reporting tools Brigman Foods Incorporated 1986 1987 Full Charge Bookkeeper / Office Manager Charleston, SC

CHARTA Incorporated (Government Contractor) 1985 1986 Administrative Assistant / Full Charge Bookkeeper Biloxi, MS Skills Proficient in numerous computer operating systems and programs: Microsoft Windows Windows 7, XP, ME, NT, 2000, 98, 95, 3.1, Dos MAC OS, Snow Leopard X E-mail clients: Outlook, Webmail, Entourage, Thunderbird Microsoft Office Word, Excel, Access, PowerPoint, Outlook, Publisher WordPerfect, Lotus Fire Fox, Netscape, Eudora, Microsoft Explorer, AOL, Safari Photoshop 6.0, 7.0, CE (8.0), CS2, CS4 University systems: People Soft, SIS, Web Forms, Sakai SEVIS Social Networking: Facebook, My Space, Windows Live Messenger, etc. Education University of Delaware 2011 Professional and Continuing Studies Jefferson Davis Junior College 1984 Accounting Cecil County Community College 2002

mikealexo@yahoo.com MICHAEL ALEXO PROFILE Marketing Professional with experience in such industries as: entertainment, education, real estate, advertising, staffing and customer service. Particular strengths in strategic planning, analysis, logistics & information technology. PROFESSIONAL EXPERIENCE Admissions Associate August 2010-Present UNIVERSITY OF DELAWARE, Newark, DE Assist the Conditional Applications Program team within the English Language Institute to improve database processes, reduce application time turnaround, and heighten exposure for the overall program. Responsible for the distribution of tasks for graduate student assistants including application processing and daily interoffice runs. Counsel students, including email, phone and individual student appointments on ELI admission procedures, as well as any visa or international travel issues that may arise. Independent Marketing and IT Contractor Clients include: April 1999-Present NFL FILMS, Mount Laurel, NJ Provided on-site production assistance for TruTV's "NFL Full Contact" at Super Bowl XLIV, the ProBowl and Season Opening game. Managed the tape conversion process for all production units from film standard to high definition format. Handled the transfer of Phantom camera footage used for NFL Europe commercial spots. NEW CASTLE BOARD OF REALTORS, Wilmington, DE In charge of website project redesign endeavor for non-profit membership organization Managed the integration of new hardware, software, and telecommunications technology for the organization Acted as public relations liaison between organization and its members through various mediums, including newsletters, fundraising events and interactive website. CIGNA, Philadelphia, PA Contracted to the Cigna Information Protection Division to design and build Access database system to consolidate sensitive classification information from six business divisions. Responsible for project management of system development life cycle and coordination of program requirements between six Information Security Officers Re-contracted to complete the development of the company-wide Risk Assessment system. QVC, West Chester, PA Lead the Marketing Relationship Department endeavor to convert white mail correspondence to automated electronic mail response system that reduced 80% of the volume from former system at a savings of $78,000

Launched electronic campaigns netting over $100,000 in new business from incremental sales Tested and submitted email rules against database using SQL Server query analyzer Managed vendor contact, rollouts, and training hand-off. Initiated and standardized new Internet campaign system during peak purchasing season SONY PICTURES ENTERTAINMENT, Los Angeles, CA Coordinated marketing and promotional campaign efforts of the Marketing Alliances Department for Columbia Pictures motion picture internet unit Traced response data and distributed prospect files from WB s Dawson s Creek Desktop Interactive web site. Increased brand awareness by monitoring advertising sponsorship and promotion Logistics Coordinator February 2006-June 2008 AGGREKO, Bridgeport, NJ Primary Coordinator of portable energy-source equipment for the Pennsylvania/Delaware/New Jersey region - managing the distribution, movement & performance of on-site equipment tailored to each client s specific needs Responsible for the distribution of over 250 pieces of equipment per month, resulting in $2 million of monthly revenue for the company. Dedicated to maintaining one of the top performing depots in a way that increases sales & profitability from year to year. Work daily in a centralized logistics depot that is responsible for the company s entire Northeast American business unit, and assist other coordinators to ensure any client order sourcing from the Bridgeport Depot is executed in a timely & efficient manner. Work with Depot Managers to control active inventory, manage re-rental purchase orders, and coordinate on-site service to client needs Act as primary liaison between client and corporate office, responding to all immediate customer concerns & ensuring quality parts & service on a daily basis Market Planner / Database Coordinator June 1996-April 1999 DELMARVA POWER, Newark, DE Held key role in multiple functions, including database and internet development, network support, and research Established campaign management process and negotiated the prospect list for marketing database resulting in an immediate savings of $500,000 Maximized Direct Mail and Telemarketing response to 4 MM solicitations through proficiency in all aspects of the 7.8 MM Consumer Marketing Database Increased business targeting impact by tracking progress of List Manager, Marketing Database Specialist, and Statisticians for the Information Technology Group EDUCATION Bachelor of Science in Business Administration May 1996 Marketing, Minor: Management Information Systems (MIS) University of Delaware, Newark DE

COMPUTER SKILLS MS Office, Project,Visio, Access, Frontpage, SQL, HTML, Macromedia Dreamweaver, Flash, Adobe Acrobat, Photoshop, Infomark Segmentation/Targeting/Mapping software, DataJunction, Completed training for MCSE & Oracle certification, passed Network Essentials exam.

Lowell Riethmuller Professional Resume February 2011 Lowell@udel.edu Midland College Fremont, Nebraska University of Delaware, Newark, DE University of Delaware, Newark, DE Education 1969 B.A. in German with secondary teaching certificate 1976 Master of Arts in German 1984 Master of Arts in Linguistics Currently employed at English Language Institute, University of Delaware Duties -- Webmaster, Technology Coordinator, Chair of ELI Student Conduct and Attendance Committee, authoring slide shows and videos for ELI promotion Computer skills HTML design (Adobe Dreamweaver), Adobe Flash, Corel Paint Shop Pro, Photodex ProShow Producer (multi-media slide show software), Cyberlink Power Director 10 (video-editing software), Adobe Fireworks, Microsoft Office English Language Institute University of Delaware WBS English Conversation School, Wakayama, Japan Wakayama University, Wakayama, Japan Educational Testing Service Princeton, New Jersey Employment 1982 to present Tutoring, classroom teaching, webpage design Aug. 1990 -- June 1992 English conversation instruction (on two year leave from the Univ. of Delaware) 1991-1992 English as a Foreign Language instruction 1995 -- 2006 Rating TESL tests weekends at Princeton headquarters ELI Adventure Weekend Survival Publications Integrative computer adventure games written for the use of ELI students. These two games were submitted to AGT Softworks in 1990 as entries in their annual

A Slow Boat to China Review of Purdue Online Writing Lab adventure game writing contest and were published in their Best of 1990 disk. a WWW travelog of a trip I took by train from China to Germany in PTE Voices, Fall 1998 a publication of Penn -TESOL www.udel.edu/eli/train/trip1.html April 1983 Penn-TESOL October 1983 WA-TESOL April 1993 TESOL -- Atlanta, GA November 1994 Penn-TESOL November 18, 1995 NAFSA Region VIII Conference October 24, 1998 Penn-TESOL May 8, 1999 Penn-TESOL October 23, 1999 Penn-TESOL Professional Presentations Teaching grammar with popular songs "Using popular songs in the ESL classroom" "Applying video disc to ESL Instruction" ESL Applications of Computer Hypertext and Interactive Video: A Multi-Media ESL Application two demonstrations of multimedia ESL applications, using PODIUM for Windows E-mail and ESL: Using Technology to Enhance Language Skills Creating HTML-based Interactive Readings for Oral Business courses Designing Integrative Lessons with Authoring Software at the Elementary ESL Level Strategies for Connecting the Reading Lab to the Classroom Using HTML and Game Authoring Software Selected Web Page Projects ELI web page My main ELI duty. I launched it in 1996 and have maintained it ever since. www.udel.edu/eli EDUC 647 web page English as an International Language A web page I designed and maintain each year for the EDUC 647 graduate course I designed this web page for colleague Grant Wolf s ELI course www.udel.edu/eli/educ647 www.udel.edu/eli/eil/

English for Academic Purposes VI Listening/Speaking ELI Faculty Handbook I designed this web page for colleague Julie Lopez s ELI course This is the online ELI faculty handbook I designed to provide faculty with program information. www.udel.edu/eli/eapls6 www.udel.edu/eli/facbook Selected Multimedia Slide Show and Video Presentations ELI Quilting for Charity 2011 January, 2011 for ELI web page www.udel.edu/eli/video/quilt2011.html ELI Halloween 2010 October, 2010 for ELI web page www.udel.edu/eli/video/2010halloween_eli.html Summer in the ELI August 13, 2010 ELI graduation ELI Language July, 2010 for ELI web Partners page ELI Session VI August 21, 2009 ELI graduation ELI Session VI August 15, 2008 ELI graduation www.udel.edu/eli/slideshows/aug2010grad.exe http://www.udel.edu/eli/audio/langpartner.html www.udel.edu/eli/slideshows/aug2009grad.exe www.udel.edu/eli/slideshows/grad-aug08.exe The ELI: A Session in the Life August 17, 2007 ELI graduation www.udel.edu/eli/slideshows/aug17-07grad.exe The ELI Experience June 22, 2007 ELI graduation www.udel.edu/eli/slideshows/graduation6-07.exe The ELI Tutoring Experience August, 2006 Graduation course project www.udel.edu/eli/audio/carmen.html Professional Workshops Conducted July 1998 ELI Unix Pine E-mail Workshop -- sending attachments, creating address books, downloading folders for ELI faculty June 24, 1999 ELI Word processing tutorial for Japanese educators from Japanese Ministry of Education July 29, 1999 ELI Creating HTML lessons for distance learning for Turkish educators in ELI DEFT summer program

September 29, 1999 ELI October 13, 1999 ELI October 15, 1999 ELI November 1, 1999 ELI Word processing tutorial Word processing tutorial Internet search engines, e-mail attachments Internet search engines, e-mail attachments for Chilean educators for Saudi Arabian business clients Columbian students from Colfutura program November 1, 1999 ELI June 28, 2000 ELI Word processing tutorial for Japanese educators from Japanese Ministry of Education

ROBERT LEDRU (DRU) ARBAN PROFESSIONAL HIGHLIGHTS University of Delaware English Language Institute, Newark, DE (June 1998 - Present) Assistant to the Director Oversee the fiscal and many administrative functions of the English Language Institute, ensuring compliance with university policies and procedures acting as a liaison with other University departments in these areas on behalf of the Institute or Director Manage ELI Financial Office and staff, which includes the ELI Coordinator, HR and Student Financial Services, Financial Office graduate assistants, and graduate and undergraduate student workers to ensure that the office operates smoothly according to UD policy and best practices In coordination with the ELI Director, manage fiscal affairs of the Institute including budget planning, expenditure and cost analysis, procedures for expense payments, and financial projections Coordinate account reconciliation and financial reporting activities Develop systems to improve fiscal control and processing Develop budgets and projections for new projects and/or programs and federal, state, and NGO grants. ELI grant administrator and Research Office liaison. Manage grants from submission through post award administration ensuring compliance with federal, state, and UD regulations Provide resource planning, the development of budgets, allocation of resources, management of ELI expenditures and preparation of financial reports for the Director Work with Director in determining appropriate pricing structure for program offerings, assuring that programs are budgeted to provide appropriate overhead return to the ELI. Recommend, design, coordinate and implement internal financial reporting systems and processes, financial controls, and management information systems in concert with the automated financial reporting systems and software of the University. Research, report, analyze, and compile information for surveys and accreditation such as fiscal data, operational expenses, salaries, enrollments, and student costs Manage ELI student billing, accounts payable, accounts receivable, and coordinate with various University financial offices ELI student, staff, vendor, and customer, and department fiscal issues with. Under direction of the Director and in cooperation with ELI Technology Committee, work to assure computer infrastructure meet faculty and administrative needs. Assure ELI units comply with internal control procedures established by the University, recommending effective internal control procedures to the Director as appropriate. Victory Christian Fellowship/School of Biblical Studies, New Castle, DE (August 1986-May 1998) National/International Schools Director Developed and administer a unique turn-key system for franchising a two-year video Bible school and ministry training program that has resulted in the establishment of 67 franchise operations in the United

States with projected 1998 revenues exceeding $500,000. Also established international operations, licensing, communications, and financial systems with regional offices in Europe, Asia, Africa, and Australia resulting in the placement of almost 100 centers in 24 nations. In addition, an audio correspondence component has admitted several hundred students nationally. Director of Production and Distribution Supervise fourteen full-time paid staff in a variety of departments, including a full-service print shop and graphic design house; audio and video duplication center that produces over 150,000 tapes annually; bulk mail processing center that sends approximately 500,000 pieces annually; warehouse and distribution departments that ship several thousand parcels both nationally and internationally each year; and school office staff that oversee national and international schools with approximately 2000 students currently enrolled. Responsibilities and accomplishments include: Formulating and executing organizational plans, goals, and objectives that have led to a 100%- 300% annual program growth rate. (Number of schools tripled in 1997.) Recruiting, hiring, training, composing job descriptions and delegating responsibilities and goals for both paid and volunteer staff. Managing day-to-day operations by monitoring accounts receivable and payable; researching and negotiating contracts for purchase of equipment, supplies, and services; setting production schedules and goals; monitoring raw material and finished product inventories; coordinating the distribution of product and materials; and maintaining communication channels with national and international program administrators. (Made independent purchasing decisions on printing presses, mail inserter, printing services, banquet rooms, and other products and services.) Creating effective promotional materials, direct mail, and marketing campaigns using a variety of media for the establishment of branch centers and recruitment of students. Coordination of numerous conferences and events that have drawn up to several hundred participants locally, nationally, and internationally. Cultivating new territories and developing new leads for the establishment of additional program centers. Establishing an affiliation in which Chesapeake Bible College offered full acceptance of transfer credits from the School of Biblical Studies, enabling students to pursue a Bachelor's degree in Ministry, Biblical Studies, or Theology. Developing a music program with four choirs and an orchestra while functioning as Worship Leader, Choir Director, and Orchestra Director. Dorothy Aristone School of Paramedical and Business Professions, Maple Shade, NJ (July 1984- August 1986) Job Placement/Internship Director Established internship and clinical training sites in numerous hospitals and medical, dental, legal offices, and corporations. Directed student placement activities and conducted various training seminars that led to achieving an overall success rate of 90% in placing graduates in jobs. Salem County Vocational/Technical Schools, Woodstown, NJ (August 1978-June 1984) Adult High School Broker/Recruiter Developed and managed over two dozen satellite centers in an assortment of proprietary schools, businesses, government agencies and non-profit institutions throughout Southern New Jersey for the recruitment of students in a state-wide Adult High School program. Personally enrolled several hundred students making it one of the most productive regions in the state, generating several hundred thousand dollars in revenue for the district.

JTPA Job Training Program Coordinator Coordinated a model adult vocational training program in response to the Job Training Partnership Act. Responsible for all phases of program coordination with vocational instructors, school and state representatives, students, and employers in placement of students in permanent jobs. This program was recognized by state officials for its excellence of operation. Pennsville High School, Pennsville, NJ (September 1977- June 1978) Choir Director Conducted classes in Music Education and the Fine Arts. Directed the choir, glee club, and junior high school band. EDUCATION Rowan College, Glassboro, NJ Graduate-Level Coursework in Counseling and Career Development (1982-1984) West Virginia University, Morgantown, WV Bachelor of Music Education Degree (1977) Achieved Dean's List status in numerous semesters. Graduated cum laude. LICENSES AND CERTIFICATIONS Teaching Certification - Music Education, K-12 (New Jersey) Licensed and Ordained Minister (Victory Fellowship of Ministries) Computers, Music, Tennis ACTIVITIES AND INTERESTS

Linda Bloom McDowell linbmcd@udel.edu Experience University of Delaware, English Language Institute, Newark, DE January 2011 - Present Coordinator, HR and Student Financial Services Promoted to current position as a result of job reclassification, reflecting higher level job responsibilities Manage all employment recruitment activity for the English Language Institute; evaluation, assess and write position descriptions for recruitment and reclassification purposes Manage and supervise Departmental payroll processing function Provide human resources guidance and support to all levels of Departmental employees, including identification of training and other HR-related needs and dissemination of UD policy and procedural information to faculty, professional, salaried and adjunct staff as needed; write and edit the ELI Faculty Handbook Manage and supervise student financial services processes, including payment processing, billing and collections, and student deposit processing Resolve complex student financial issues, at times collaborating with UD Financial Services and Departmental employees to obtain appropriate resolutions Evaluate Office financial processes, making improvements through implementation of recommendations Manage and supervise foreign agent commission payment process and agent communications Editor and staff supervisor for the weekly student newsletter Liaise between the faculty-run Activities and Events Committee and Administration Supervise four ELI Financial Office support staff, including graduate assistant, graduate student, and two miscellaneous wage employees Provide fiscal support to the Assistant to the Director, including management of Departmental purchasing cards; analysis and status reporting of student financial data, and performance of other duties as request. February 2008 December 2010 University of Delaware, English Language Institute, Newark, DE HR Liaison/Financial Assistant, Financial Office Managed recruitment activity and on-boarding of exempt and non-exempt employees Actively resolved Departmental human resources issues through dissemination of human resources information and collaborative problem solving with new and existing ELI employees and the University Office of Human Resources; designed and implemented effective financial and human resources support training for Financial Office support staff Oversaw Departmental Payroll data processing function Oversaw various student financial services processes: student payments, billing and collections, operation of the ELI Cashier s Window, and dorm deposit processes Oversaw international agent commission payment processing Assisted Assistant to the Director with preparation and adjustments of student bills in addition to other financial processes as requested Efficiently and accurately tracked and fulfilled financial transactions utilizing Excel spreadsheet and Access database software, University web forms, and University of Delaware Student Information System (UDSIS) Responsively liaised between the Activities and Events Committee and the ELI Administrative Office Successfully oversaw and edited the timely composition and publication of the weekly student newsletter Took initiative to develop Financial Office Procedure Manual for Financial Office support staff

J&J Staffing Resources, Wilmington, DE September 2007 January 2008 Staff Assistant, University of Delaware ELI Provided administrative support for the ELI Financial and Admissions Offices Received and screened incoming departmental e-mail correspondence Composed, designed and distributed ELI weekly multi-page newsletter Gathered data from multiple sources for maintenance of Access databases and Excel spreadsheets of both financial and non-financial student, employee and vendor records and for compilation of data into reports Processed web forms for payroll, vendor payments and other financial processes Created, updated and maintained student and agent representative paper files Updated existing Staff Assistant job description and procedures Mountain Sage Publishing, Wilmington, DE September 2005 March 2007 Operations Manager Successfully marketed print and audio products through print and web advertising, direct mail campaign, and obtaining and publishing book reviews; composed and designed sales literature Published existing and new print and audio products Set up and maintained company template-based e-commerce website Liaised with web site developer and owner to assist in development of first company website Assisted owner in sale/transfer of former business and in numerous aspects of startup of new business Purchased office and studio supplies Self-taught digital-audio workstation computer program for audio publishing application Provided narration for CDs and audio books Self-Employed, Landenberg, PA Editor/Publishing Assistant Proofread and edited local author s book Responsible for publication, printing and marketing of book Brandywine Counseling Inc., Wilmington, DE January September 2005 November 2004 February 2005 Human Resources Assistant-Part Time Conducted new employee orientations Processed employee benefits web forms Updated and maintained Human Resources employee information spreadsheets Assisted Director as a resource for employees with regard to HR-related matters Initiated the process of writing job description and procedures specific to the position of Human Resources Assistant Thomas M. Sterner Piano Services, Wilmington, DE Fall 2000 Fall 2005 Office Manager/Piano Technician s Assistant (Subcontracted) Administered Access-based piano management database Scheduled customer appointments, screened and responded to customers inquiries Assisted in piano rebuilding and repair Trained and self-taught in CNC operation and CAD program use

Volunteerism 1995-1999 Kemblesville Elementary School PTA, Kemblesville, PA 1998-2001: Webmaster and publisher for newsletter distributed to over 600 recipients 1995-1999: Reading and Classroom tutor Education University of Delaware, Newark, DE B.A., Psychology Dean s List

WENDY S. CLARK PERSONAL RESUME EMPLOYMENT HISTORY: 10/13/08 Present University of Delaware Newark, DE 19716 October, 2008 March, 2009 Office Assistant Office of the Provost (Supervisor Joan Stock) Position Responsibilities: I was responsible for answering incoming telephone calls and directing them as necessary. I assisted in maintaining the filing system. I assisted in maintaining address databases and write queries that will draw lists that were event or title specific. Scheduled meetings for the Vice Provost. I worked on the edits for the online catalog. 7/7/86 10/13/08 NorthEast Treatment Centers, 287 Christiana Rd, Ste. #7, New Castle, DE 19720. (302) 325-6501. Supervisor Tim McFeeley, Director. December, 2001 October, 2008 Administrative Assistant Position Responsibilities: I had Human Resource responsibilities for creating and maintaining all personnel files. I conducted the first 2 days of orientation for all newly hired staff members. I created and maintained MS Access databases for Client Information, Personnel information, Critical Incidents, Personnel Training Hours, Foster Parents, and Foster Parent Training. I processed payroll for all three Delaware sites. I was the Environment of Care Coordinator for our Delaware unit. I was responsible for recording and typing monthly Meeting Minutes in the Pennsylvania office. I was also responsible for disseminating and monitoring all EOC issues to designated Safety Wardens at our three sites. I coordinated and conducted training sessions with personnel from our three sites on: Team Building Skills, NET Network Orientation, annual HIPPA Training, as well as aforementioned orientation for newly hired personnel. I also coordinated other training sessions required for NET personnel. I was responsible for programming all new staff members into the ADT Alarm panel and training them on its use. I was responsible for creating, typing and distributing new forms as needed. I also composed Memos, letters and any needed correspondence to personnel as well as outside agencies. I processed invoices weekly for the two Foster Care programs. I maintained all records of vehicle registration and vehicle insurance for our fleet of 7 vehicles. I coordinated service contracts with vehicle fuel credit cards, waste removal, security doors, etc., for all three sites.

January, 2001 December, 2001 Program Supervisor Position Responsibilities: I was responsible for the supervision of the three Site Supervisors for our three Delaware sites as far as ensuring that all programming was being implemented for clients. In doing so, I visited all three sites on a weekly basis (more if needed), and conducted supervision with Supervisors and staff, if needed. I was responsible for ensuring the proper training for all personnel by organizing the training sessions (First Aide, Medication, Handle With Care, etc) as needed. I was responsible for being on-call 24 hours a day for any personnel scheduling difficulties, client crisis intervention and plant maintenance. I continued to also be responsible for all duties listed under the Counselor Position below. December, 1995 January, 2001 Day Treatment Supervisor Position Responsibilities: The clients have class as well as groups, lunch, outside activities, and I was responsible for ensuring the program schedule was followed. I was responsible for all plant maintenance. If there were any physical or equipment needs I was responsible for putting in Maintenance Work orders and ensuring the work was completed. I was responsible for being on-call for any personnel scheduling difficulties, necessary client crisis intervention and plant maintenance on a rotating, shared basis. I was responsible for the Supervision of four Counselors. September, 1987 December, 1995 Counselor, PT (coinciding with position below) Position Responsibilities: I co-facilitated a daily Relational Issues Group for clients. I was responsible for the implementation of each client s Treatment Plan. I was responsible for individual client counseling. I was responsible for writing Daily Individual Progress Notes, Group Notes, and any needed Critical Incident Reports. July, 1986 March, 1990 Secretary Position Responsibilities: I was responsible for typing all clients Treatment Plans as well as the correspondence to all outside agencies, inviting them to treatment plan meetings. I created all client, personnel, and computer files. I was responsible for processing all Petty Cash reimbursements. I was responsible for processing all Time Sheets and Payroll. EDUCATION: 1994-1996 Delaware State University Major: Social Work 1989 1990 Delaware Technical & Community College Major: Human Services References Available Upon Request

Nicole Servais Nolen Email: nnolen@udel.edu Education High School Diploma, Kaukauna High School, Kaukauna, WI 1990-1994 Bachelor of Arts in Italian, University of Wisconsin-Madison 1994-1998 Master of Arts in Linguistics, George Mason University, Fairfax, VA 2001-2005 Employment Information SALC Coordinator, ELI at UD September, 2010 - Present Responsible for daily operation of the Self Access Learning Center SALC website construction and maintenance Maintain SALC presence on social networking sites Administer the LAN network in conjunction with OET Responsible for hardware and software purchase, installation and updates Provide training to students and faculty on available SALC resources Teacher training in technology Supervise SALC site assistant Develop opportunities for social language learning in the SALC Instructor, ELI at UD Drama course mentor Curriculum design and development of Read 180 course October, 2009 - Present Teacher, Fairfax Count y Public Schools 2005-2009 ESOL Teacher and Department Chair Classroom teacher of self-contained ESOL content classes Teaching Assistant, George Mason University 2001-2004 Teaching assistant for online courses in the MA Linguistics program Assistant on the Speech Accent Archive Private Tutor, Perugia, Italy 1998-2000 Professional Qualifications Certificate in TESL, George Mason University, Fairfax, VA 2001-2005 Delaware Teaching License in English as a Second Language, K-12 valid through 2013 Virginia Teaching License in English as a Second Language, K-12 valid through 2011 TSIPS certification 2005 Technology Microsoft Office Suite Discussion Boards Wikis Blackboard Sakai Interwrite Schoolpad Classroom Response Systems

Grading Software Blogs Podcasts Photo Story Movie Maker Audacity Website Development SMART board / SMART Notebook software Member of the Technology Committee Presentations Using the SMART Board in your Listening/Speaking Class 2010 SMART Notebook 101 2010 SMART Notebook 2.0 - Tips and Tricks 2010 Using Photo Story for Projects 2010 Windows Movie Maker for Students 2010 Creating Interactive Power Point Presentations 2010 Using Publisher for Student Projects 2009 Using the Interwrite Schoolpad 2009 Classroom Response Systems as Formative Assessments 2008 RAFTS Prompts for Better Writing 2008 Classroom Management and Organization 2007 Grants Washington Post Technology Grant 2008 Fairfax County Adaptor Grant 2007 Fairfax County Disseminator Grant 2006 Professional Memberships Member of Penn TESOL Foreign Languages Italian Spanish Speak, Read, Translate Speak, Read