Contract and Relationship Manager

Transcription

1 Contract and Relationship Manager Executive Level 1 New Position Legal Practice Management Team General Counsel Group Ongoing Vacancy Full-time Canberra/Melbourne $88,707 to $105,698 plus 15.4% superannuation Contact Officer Cathy Stokes, Director Legal Practice Management Team on Closing date 28 November 2010 at 11.00pm (Eastern Standard Time) Submitting your application online 1. In one combined application document include a. your completed application cover sheet (the last page of this document), b. a statement addressing the selection criteria; and c. your resume outlining your work history, relevant qualifications and training. 2. Apply online - When applying you will be asked to upload your combined application and enter your relevant personal and work details.

2 The Role Overview of the role As Contract and Relationship Manager you will be required to assist the Director Legal Practice Management manage and co-ordinate the current and new legal panel firm arrangements to be procured this financial year. Your duties will also include monitoring compliance of the Legal Panel in line with their obligations under the contract, including reporting on their performance against Key Performance Indicators. Other duties include supervising a small team supporting the delivery of legal services to Comcare. Overview of the group/team Comcare s legal services arrangements consist of the General Counsel Group with access to external legal services through a panel arrangement. The General Counsel Group is lead by General Counsel, who is a member of Comcare s Executive. General Counsel manages the group as well as the Panel of external legal service providers to assist Comcare to achieve its outcomes in an efficient and cost-effective manner. The General Counsel Group comprises of the following: Asbestos Legal is responsible for providing legal advice to Comcare to assist in the management of Comcare s common law asbestos-related disease liabilities. This includes managing asbestos disease claims and litigation by persons who suffer from an asbestos related disease, advising Comcare on relevant legal issues and associated legal policy work. It also includes legal work associated with pursuing contributions from third parties where possible. The proceedings are normally conducted in the Dust Diseases Tribunal of New South Wales and Supreme and District Courts of the States and Territories. Safety, Rehabilitation and Compensation Legal (SRC Legal) provides legal services in respect of Comcare s workers compensation claim functions. The team manages the program responding to applications to the Administrative Appeals Tribunal under the Administrative Appeals Tribunal Act 1975 and to the Federal and High Courts as well as providing legal advice to Comcare claims management staff regarding decision-making under the legislation administered by Comcare. In addition, staff in this team develop alternative methods to dispute management and ensure effective liaison within Comcare, as well as with members of Comcare s Legal Panel. The Section is comprised of two teams in Comcare s Canberra office and one team in Comcare s Melbourne office. Administrative & Corporate Law provides in-house advice to Comcare on a range of administrative and corporate law issues, including: self insurance licences, prudential arrangements relating to self insurance licences and dealings between Comcare and the Safety, Rehabilitation and Compensation Commission; the Safety, Rehabilitation and Compensation Act 1988, particularly in relation to operational policy and procedures, Jurisdictional Policy, legislative 2

3 instruments and scheme coverage. The Team also provide advice and assistance to the Seacare Authority in accordance with this legislation; and corporate governance, workplace relations matters, procurement and contracts and general commercial matters. Administrative & Corporate Law also manages all of Comcare: FOI applications, privacy complaints, subpoenas and notices for non-party production, the drafting and storage of delegations and drafting, settling and/or registering (as required) legislative instruments for Groups across Comcare. Administrative & Corporate Law is responsible for: pursuing actions against negligent third parties under section 50 of the Safety, Rehabilitation and Compensation Act 1988; defending actions for non-economic loss under section 45 of that Act (claims against the Commonwealth); and general debt recovery matters and legal advice in relation to these matters and recovery under section 48 of that Act. The OHS Legal Section provides a dedicated legal service to Comcare in its administration of the federal occupational health and safety scheme for Australian Government employees and self-insured licensees under the Occupational Health and Safety Act OHS Legal is responsible for providing legal advice to regional teams of investigators based in Victoria, New South Wales, Queensland, South Australia and Western Australia. OHS Legal supports Comcare s Executive in strategically managing significant investigations and litigation under the Occupational Health and Safety Act. The Section also supports a working group dedicated to the implementation of model work health and safety laws. Legal Practice Management is responsible for the co-ordination of legal services service delivery, legal service contract and relationship management and governance. This includes effectively managing some aspects of communication with external legal service providers, the delivery of best practice management in the delivery of legal services and co-ordination and implementation of programs and projects across the group. Legal Policy is responsible for contributing to and strengthening Comcare s strategic legal policy, assisting Comcare to manage and respond to scheme significant matters and emerging scheme priorities. Key relationships The Contract and Relationship Manager works directly with the Director Legal Practice Management Team and will build and cultivate strong relationships with a wide range of internal and external stakeholders in order to provide high quality services to our clients. 3

4 Primary responsibilities 1. Administration and management of Comcare s legal panel firm contracts including the procurement of a new panel firm contract 2. Monitor contractor performance and compliance to ensure requirements are met on time and within budget 3. Reporting on contractor performance 4. Establish and maintain collaborative relationships with contractor to foster productive outcomes 5. Supervision of a small team to achieve organisational and operational goals. 6. Supervising, guiding and/or training other staff as required. 7. Actively develop and maintain working relationships across the organisation and with employers that are effective, collaborative and strategic. 8. Participate in corporate learning and development activities. 9. Commit to, promote and model the APS Values and APS Code of Conduct. 10. Other related activities and duties as directed. APS values and the APS code of conduct Comcare employees observe the APS values and APS code of conduct; for further information go to for the values and for the code of conduct. The Selection Process Comcare uses merit in our competitive selection process. The standard process involves assessing an eligible applicant against the selection criteria for the relevant position. Comcare s processes are likely to take approximately eight weeks for short listing, interviewing, reference checking and offers to be made. Eligibility and specific conditions of employment 1. Australian citizenship 2. Security clearance 3. Character clearance (police records check) 4. Health assessment 5. Six months probationary period 6. Interstate travel For information on conditions of employment, please refer to our website 4

5 How to address the selection criteria The selection criteria describe the capabilities, skills and knowledge required to achieve the outcomes of the role. Your statement of claims against the selection criteria is your opportunity to demonstrate your competency to the selection panel, and is the most important factor in determining whether your application will be shortlisted for further consideration. It is recommended that you frame your statement of claims against the selection criteria in the context of the primary responsibilities of the role and the qualifications and/or experience identified as a requirement for the position. Your claims against each criterion should be no longer than a page. It is important that you demonstrate how you will be of value to the job and the organisation. Make sure you adequately address each selection criterion and provide evidence of your suitability. Do not simply state that you meet the requirements of the selection criteria. Give examples from your current or past role(s) which demonstrate how you meet the criterion. Utilising the STAR approach will assist you responding to the selection criteria. The STAR approach is one way of presenting information against selection criteria. For each criteria think about the following and use these points to form sentences: Situation: Task: Approach: Result: Set the context by describing the circumstance whether you used the skills or qualities and gained the experience. What was your role? What did you do and how did you do it? What did you achieve? What was the end result and how does it relate to the job you are applying for? For more information on how to apply for jobs in the Australian Public Service please go to Selection Criteria The following selection criteria are based on Integrated Leadership System 1. Shapes Strategic Thinking ο ο Demonstrated knowledge and experience in contract and stakeholder relationship management, including sound procurement and project management skills. (Essential) Contribute to the formulation and achievement of team, business and corporate goals. ο ο Understands and supports Comcare s core business and objectives. Ability to think strategically and to find innovative solutions to complex issues and problems. 5

6 2. Achieves results ο A record of achieving results, including the ability to manage multiple competing priorities within tight timeframes. ο Ability to prioritise multiple tasks to meet business and/or legislative requirements. ο Steers and implements change and deals with uncertainty. 3. Cultivates productive working relationships ο Develop and maintain internal and external productive relationships, partnerships and networks. ο Leading and managing people and work teams effectively. 4. Exemplifies personal drive and integrity ο Consistently delivers sustained effort and hard work to achieve outcomes. ο Commitment to and ability to model the behaviours required by the APS Values, APS Code of Conduct. ο Commitment to continuing personal learning and development. 5. Communicates with influence ο Communication verbally and in writing at a high standard. ο Negotiate effectively with a range of internal and external stakeholders. ο Represent Comcare with credibility and professionalism. ο Presenting information. Qualifications: A Law Degree is not a requirement of the advertised vacancy 6

7 Comcare s Employee Value Proposition Application Cover Sheet 7

8 Application Cover Sheet Tip: Complete and save this form before commencing your on-line application. Job Title Contract & Relationship Manager Team Legal Practice Management Position Number Classification EL1 Location Canberra/Melbourne Which location are you applying for? (Please click box to select an option) Canberra Melbourne Personal details Surname Given Name(s) Title (Mr/Mrs/Miss) Date of Birth (optional) Address State P/Code Phone Number Address Mobile Number Employment Details: If you are not currently employed in the APS some of the following may not be relevant. Name of Employer Your Position/Title Are you currently working in the Australian Public Service? If yes, ONGOING / NON-ONGOING / CONTRACTOR Substantive level Acting level YES / NO Employment Conditions Are you an Australian citizen? YES / NO Have you received a redundancy benefit from an APS Agency, Parliamentary Service? If yes, please specify employer s name and date of cessation: Have you ever been found to have breached the APS Code of Conduct? YES / NO YES / NO If yes, please specify employers name and date? Do you have a security clearance? YES / NO If so, what level? i.e. Protected/Secret Referees: Please provide two (2) current referees who have supervised and assessed your performance within the workplace. Name Relationship Name Assistance Telephone Relationship Telephone Do you require special arrangements to be made for assessment e.g. interview? If yes, a member of the selection panel will contact you for more details (write here for any adjustments required). Applicants Declaration: I declare that the information provided in this application is true and correct. 8