Thursday, February 11, Utah Education Network

Transcription

1 Utah Education Network

2 Who is UEN? 100> Employees Technical Services Administration Instructional Services Professional Development Public Communications Technical Accounting E-Rate Coordination

3 Technical Services Software Development Enterprise Systems Support Technical Services Support Center (TSSC) Tier One NOC and VOC support Tier Two IVC Support Logistics Field Operations Network/WAN Interactive Video Conferencing Microwave/Fiber Network Operations Center Tier Two Support Network Security Network Engineering Application Engineering Project Management Distance Education Specialists

4 The People and Places

5 The People and Places

6 The People and Places Clay Hills Communication site near Monument Valley

7 The People and Places Eccles Broadcast Center - EBC 101 Wasatch Drive Milton Bennion Hall - MBH 1705 East Campus Center Drive And just about any where in Utah

8 A few of our services Blackboard-Vista UTIPS Measured Progress Network Support 24/7 352 My UEN Wimba integration Network Design Network Implementation Network Consulting Network Security EHS Security Review/ Audits UEN Technical Summit Microwave Engineering Microwave Installation Microwave Support Application/IVC Eng IVC Support Tier 1 and 2 IVC Scheduling IVC Implementation Pioneer Library Fiber installation Fiber testing & support Infrastructure consulting Cable Management IT Project Management Disaster Recovery Support Technical Training Content Filtering E-Rate Procurement Contract Management IVC Training

9 Enterprise Systems Support Host Blackboard-Vista (over 100K logins/day) U of U USU UVU CEU Snow College Dixie State UCAT, SLCC (new as or fall 2009) BlackBoard Classic for TATC Hosts Moodle - Electronic High School

10 Enterprise Systems Support Maintaining services and servers UEN s Interactive Video Conferencing E-media. (1.6 TB of Digital Media) MyUEN (Educator Portal) Wimba Web Conferencing Service (K20) UEN s mission critical services AnyCast DNS 10 nodes (Over 40 million request per day) UEN s storage area network (SAN) In TB in EBC In 2010 : 48 TB in EBC, 16 TB RDC (Richfield)

11 Eccles Broadcast Center Desktop, file and Print services Support 5 different departments KUER HD Radio network path to Mt. Vision Building Network Firewall 2 Gb link to Campus 2 Gb Building backbone Campus wireless coordination Building Servers - VMware

12 Internet, WAN, IVC & More Services UEN provides to it s stakeholders. Internet access and research network access via the Front-Range Gigapop, Nat l Lambda Rail, & I2 Backbone and WAN connectivity for all higher education, school district offices, secondary schools, and many city & county libraries. Statewide IVC network connecting over 450 classrooms in public schools, colleges and universities and 150 office, desktops and boardrooms. Recent purchase of 500 Tandberg MOVI seats for Desktop Video KUEN - Telecourses

13 UEN s Interactive Video Conferencing Network (IVC) The Technical Side 600 video end points currently registered to UEN s gatekeeper 320 standard definition bridge ports currently available via eight Tandberg-Codian 4200 MCU s 120 high definition ports via three Tandberg-Codian 4500 MCUs Two Codian IPVCRs enabling UEN to record up to 20 conferences/classes at a time. Redundant VCS Gatekeepers Tandberg Border Controller for firewall transversal. UEN launches up to 750 events per week. UEN now supports classes and conferences in HD. Extends conferences to desktop via MOVI & ConferenceMe.

14 UEN Interactive Video Conferencing (IVC) The People Two Technical Service Support Centers providing seamless IVC support from 5:00 AM to 11:00 PM Monday thru Saturday. UEN Field Operations and Network Operations Center support Distance Education Specialists/Training UEN Scheduling Coordinates the scheduling of events statewide. Work directly with higher education and public education counterparts coordinating all IVC events.

15 Classes & Events supported on UEN s IVC Network Higher Education to Public Education Concurrent Enrollment Public Education Inter-District and Intra-District events provide access to quality teachers and classes Higher Education Classes offered statewide by the larger universities and regionally by state colleges Ad-Hoc Access to video network for meetings and ad-hoc events Medical Extend operating/procedure room

16 Solid Network Foundation One of the key elements to UEN s successful implementation and support of it s Services is the Wide Area Network (WAN). 10 Gigabit Ethernet backbone with a ring topology in key regions of the state. Gigabit Ethernet to all higher education and most public schools. With a minimum of a dedicated T1 per IVC classroom if broadband is not available. Close coordination with district and campus network staff

17 UEN Backbone

18 Thank You!