BSB40401 Certificate IV in Business (Small Business Management)

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1 BSB40401 Certificate IV in Business (Small Business Management) 1 The Course This Certificate IV has been designed to help you achieve the Certificate IV in Business (Small Business Management) and provide the skills and knowledge to assist you in business success, in a practical manner. About small business For example, more than 96% of businesses in Queensland are small business (Smart Small Business 2004). In a competitive arena such as this it is important that you plan and maximise your product and/or services to your best advantage. Small business operators need to be not only entrepreneurial, but have a great foundation of small business management skills. In today s environment you need to be innovative, you need to be flexible, technologically savvy, and strive to improve and change your services to reflect your consumers needs. We recommend you make yourself familiar with the great resources at which has links to the small business resources of each State in Australia. Also a wonderful resource for growing your business is This training is an investment in the potential success of your small business. The curriculum has been designed by people with hands on experience of the joys and challenges of being a small business owner. The qualification has been designed to be extremely practical, and we will encourage you to work on your own business, or your employer s, so that the learning has a personal or a company reward. The summation of the units of competency come together in a Business Portfolio, a useful document that can be used in your daily business activities. Not to be reproduced in any format. Freecall

2 COURSE STRUCTURE 2 You need to complete all 10 units of competency to be awarded this qualification and develop a business plan. BSBSBM405A BSBSBM406A BSBSBM401A BSBSBM403A BSBCMN402A BSBCMN409A BSBCMN403A CHCCOM4B CHCCS5B CUSGEN05A (BPP01) Monitor and manage business operations Manage finances Establish business and legal requirements Promote the business Develop work priorities Promote products and services Establish business networks Develop, implement and promote effective communications techniques Identify and address specific client needs Make presentations Business plan portfolio final assessment UNIT DESCRIPTIONS BSBSBM405A Monitor and manage business operations This unit is concerned with the operation of the business and with implementing the business plan. The strategies involve monitoring, managing and reviewing operational procedures and performance. It is suitable for setting up or for an existing micro or small businesses or a department in a larger organisation. BSBSBM406A Manage finances This unit involves the implementation, monitoring and review of strategies for the ongoing management of finance. It also includes day-to-day financial management of the business. It is suitable for setting up or for an existing micro or small businesses or a department in a larger organisation. BSBSBM401A Establish business and legal requirements This unit involves identifying and complying with business legal and administrative requirements. It is suitable for setting up or for an existing micro or small businesses or a department in a larger organisation. BSBSBM403A Promote the business This unit covers the development and implementation of marketing strategies and the monitoring and improvement of market performance. It is suitable for setting up or for an existing micro or small businesses or a department in a larger organisation. BSBCMN402A Develop work priorities This unit covers the skills and knowledge required to plan your own work schedules, monitor and obtain feedback on work performance and development.

3 BSBCMN409A Promote products and services 3 This unit covers the skills and knowledge required to coordinate and review the promotion of an organisation's products and services. BSBCMN403A Establish business networks This unit covers the skills and knowledge required to develop and maintain effective workplace relationships and networks. It covers the activities of communication and representation. CHCCOM4B Develop, implement and promote effective communication techniques Includes strategies for developing and implementing high level communication skills in your workplace, reviewing your abilities to work in an anti-discriminatory fashion, presenting well planned and researched information. Also includes plan and participate in group communication, design written and audio-visual formats for successful communication tasks. CHCCS5B Identify and address specific client needs This unit relates to the skills required to establish the first point of contact between the client and the organisation/service. It will involve collecting routine information from clients to enable a matching of services to meet their needs. CUSGEN05A Make presentations This unit describes the skills and knowledge required to make effective presentations for many different purposes using a range of media. BPP01 The Business Plan Portfolio (final assessment) This final assessment has been designed to provide an action learning opportunity for you as a small business person. The assessments that you have already completed in the rest of your Certificate IV will now come together in a step-by-step manner that allows for the accumulation of that work to be the fundamental elements of this last assessment. It concentrates on the practical elements of planning for a business and demonstrates that all sections of the Business Plan are interrelated. The benefits of designing a Business Plan will not become apparent until it is implemented in your workplace. Then the constant monitoring and redesign will give you a sound basis to follow and grow your business.

4 COURSE DELIVERY 4 Small Business units will be offered in the first instance as distance education. DUAL QUALIFICATION After you have completed this Cert IV in Business (Small Business Management) you may choose to complete one more unit of competency, and then you can be awarded with two separate Certificate IVs the Certificate IV in Business (Small Business Management) and the Certificate IV in Marriage Celebrancy. So for the one amount of study and effort, plus one more unit, you can achieve two qualifications for one price. OTHER QUALIFICATIONS OF INTEREST The Certificate IV in Business (Small Business Management) has many common units with other Business qualifications. After completing this qualification you may like to extend your learning by applying for credits and further learning in the following: Qualifications: (Certificate IV or Diploma) Business Business Administration Business (Record Keeping) Business Development Business (Advertising) Business (Marketing) Business (Human Resources) Business (Governance) E-Business Business (Purchasing) Business (Franchising) Business (Unionism) Business (Employment Services) Business (Occupational Health and Safety) Business (International Trade) The units of competency in the Certificate IV Business (Small Business Management) are also requirements for qualifications from other industry areas. For more information see OUR STAFF Our training and assessing staff are all qualified trainers. Our Small Business Management trainers are all experienced in owning and operating small businesses. As we wish to offer you the best specialist in the subject area for a holistic approach during your training, you may have more than one trainer/assessor working with you, depending on the unit of competency.

5 ASSESSMENT 5 The assessment process is designed to allow each participant to demonstrate the outcomes required by each unit. You should expect a range of assessment methods, such as written activities, preparing documents, gathering workplace samples, and the overall project of designing a Business Plan portfolio. THE AWARD Australian Celebrations Training Pty Ltd is a nationally recognised Registered Training Organisation to deliver Certificate IV in Business (Small Business Management) and issue a Certificate to successful participants. Where a participant does not complete all of the qualification requirements, a Statement of Attainment will only be issued for units of competency achieved. ENROL Our enrolment forms and student information are available by contacting our trained administration team on (07) or by downloading from our webpage SUPPORTING YOUR LEARNING If you have a special need, we are happy to assist you to be successful in your learning. Please advise us/enquire when enrolling. RECOGNITION OF PRIOR LEARNING (RPL) RPL is offered to all students and is available on application. Recognition will be provided to participants who have the knowledge and skills required within the competencies, regardless of how they were achieved (e.g. through formal or informal training, life experience, work experience). Recognition will be provided for qualifications or units of competency achieved through other Registered Training Organizations.