Cosmos Business Systems solution based on MICROSOFT DYNAMICS NAV Cosmos Shipping Ship Supplier for the Shipping Industry

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1 Cosmos Business Systems solution based on MICROSOFT DYNAMICS NAV Cosmos Shipping Ship Supplier for the Shipping Industry Licensing Solutions Microsoft Business Solutions Information Worker Solutions Networking Infrastructure Solutions

2 Cosmos Business Systems AEBE (est. 1988) is one of the main complete IT, software and communication solutions provider in the Greek market. Its turnover in 2007 was 19.5 million, while in 2008 it reached 21.5 million. Its target market is the corporate market in general, banks, as well as companies in the public and utilities sector. Cosmos Business Systems divides its activities into four big Strategic Business Units (SBUs), namely: More specifically, these Business Units include: IT Infrastructure: Information systems (Servers, Pc s, Storage, Printers, Plotters), Operating Software, Databases, Security, LANs, WANs, Routing, Switching, Network Management, Internet, Intranets. Cosmos cooperates with Hewlett Packard, IBM, Cisco, Lenovo, Fujitsu as well as most of the international manufacturers. Services All the services needed to research, install and ensure the smooth operation of the products offered by Cosmos, including technical support, service, and outsourcing services. Software and Consulting Cosmos, since 2002, has created a new unit that supports applications like ERP, CRM, Document Management, Workflow, by Microsoft, SAP, Captaris, etc., while at the same time it has developed many vertical solutions for specific markets. It also supports solutions for the design and construction sector as an Autodesk Authorized Dealer (AAD). Telecommunications Cosmos, in cooperation with firms Avaya and Cisco, as well as with Captaris and Cycos, offers integrated telephony, data and images transfer solutions, as well as Unified Messaging solutions. It also supports mobility solutions (on Blackberry or Microsoft Exchange platforms). For more information: tel IT Infrastructure Software & Consulting Telecommunications Services

3 According to your corporate needs, we offer solutions which will help you to optimize the output of your company. Microsoft Dynamics products allow you to work with the customers, suppliers and your collaborators more effectively. Microsoft Dynamics NAV has been designed specifically for enterprises which search a solution that will help them to increase their productivity and their competitiveness of the company, in an open end user friendly environment. Microsoft Dynamics NAV Functional Units Financial Management According to the size of your enterprise, the solution of financial management in combination with the tools of analysis which incorporate, it constitutes back-bone of the ERP. Supply Chain Management Connect workers, suppliers, distributors and customers so that you decrease your functional expenses, you improve the quality of decisions that is taken and correspond with bigger speed in the demands of your customers. Customer Relationship Management From a simple list of contacts up to after-sales service, the solutions of Customer Relationship management help you to record the actions that you make for each customer, to improve the effectiveness of sales department, to provide exceptional service to the customers and finally to create profitable enterprising relations. Project Management Increase the profitability of each work that is undertaken with completed solutions that help you to work out a budget of expenses, to register real costs and to create financial reports. Field Service Management According to the size of your enterprise, the solution of financial management in combination with the tools of analysis that incorporate, it constitutes basic element of the system. Manufacturing Manage the planning of your resources, the production and any other subject of your productive process, so that you can decrease the production time and to correspond in the permanently increasing needs of your customers. E-commerce Work without geographic restrictions, strengthen your operational relationships and decrease your expenses, using the solutions that are based on technologies Internet in order to offer possibilities of direct transactions for your employees, customers and collaborators. Analytics Choice from flexible and completely applications of reports production - from complicated combinational analyzes until simple searches - which change the data in precious information, that can be distributed in the entire corporation. HR Management From the employment up to the retirement, you manage with the better way your employees.

4 To whom the solution is addressed COSMOS SHIPPING The solution that is presented below is a product of COSMOS BUSINESS SYSTEMS experience in Shipping vertical market. A specialized vertical application for the Ship Supplies of all categories. The effort that was overwhelmed was focused in the companies problems of the particular sector and the objective was to offer one modern and reliable information system with possibility of covering all existing but also future needs of companies of this sector. The solution already has been installed and functioned with appreciable result in companies of the specific market and in particular covers completely their needs, independent from the size or the number of their employees, that is to say in entire the spectrum of companies of this category. Profits The use of software Microsoft Dynamics NAV is a guarantee for the users in each case but also has one important advantage: The International experience and knowledge that is included the specific software, is transferred in the company that chooses to use it. The big degree of completion of this solution allows the diffusion of the essential information in all the departments of the enterprise with direct profit the restriction of errors and the best Customer Relationship Management and products. The small time of installation and parametrization of the solution, it ensures the small cost of the implementation. The small needs of maintainance and support of the application from the users, it does not require the existence of Information Technology department, with result the low cost of use The name of Microsoft constitutes guarantee for continuous development of the Basic Software but also for its progress in the World Market, ensuring the long-lasting exploitation of the investment. Below, we are presented briefly some special operations of the proposed solution.

5 Master Files Vessel Card Vessel s Imo No., Flag and Type Ship-Owner s history Crew and contact information Possibility to attach any kind of file, (word, excel, pdf etc) Vessel s Entries (orders, invoices,credit memos etc) Agent Card Person in Charge information (P.I.C) List of ports that the agent can serve

6 Sales Process Different pop up comments per each group of users (salespersons, accountants etc.) Vessel No (IMO No.) on Sales Document and advanced pricing per each item line

7 IMPA and ISSA numbers on Sales Documents Lost Quote Information on Sales Order

8 Service Process Vessels Service Items and information about dates installed and next service dates Resource Allocation Resource capacity and availability Possibility to allocate one or more resources for each task

9 Service Contract Management Vessel s information on contract card Response and fix time per service item line Dispatch Board Quick overview of all the service orders Categorization due to service order priority and status, vessel s IMO No. or name etc.

10 COSMOS CONSULTING: ERP, CRM, SOFTWARE DEVELOPMENT In 2003 Cosmos Business Systems established a new division, now an independent company Cosmos Consulting S.A., in order to cover the market needs in ERP and CRM applications and in collaboration with Microsoft Business Solutions offer the Microsoft Dynamics NAV Software application and Microsoft CRM, as Microsoft Gold Certified Partner. This department allocates project managers, specialized consultants and developers (programmers) which cover the development of applications (SQL, Oracle) for the needs of the customer for ERP and CRM Software applications, as well as projects per order. Cosmos Consulting Vertical Solutions based on MICROSOFT DYNAMICS NAV Cosmos Paper Industry Tear-OFF products) Technical specs, syntagologia, production, production planning, timetables-shift, cost accounting, automatic consumptions, cost calculation. Cosmos Vertical Solution in Furniture Commercial Supplies of salesmen, composition and assembly of items (automatic determination of price based on the components of composition), available characteristics per item (buckram, colour). Cosmos Service Management Technical Support Service Contracts, planning of visits, charge of techniques, historicity of damage. Cosmos Paramedics A specialized vertical application for Paramedics and Medical Companies. Cosmos Tegos Waste Management and Recycling Tegos Waste Management and Recycling includes the rationale and the functions for the efficient waste management and recyclable materials trade.

11 Customer References in Maritime Industry BALUCO GMBH (Germany) BALUCO S.A (Greece) EPSILON (Greece) YARROW (Greece) HELDEN (Greece) Cosmos Business Systems Major Customer References INDUSTRY & COMMERCE TELECOMS ELPE (GREEK PETROLEUM) OTE AE EKO ELDA VODAFONE MOTOR OIL HELLAS ON LINE (HOL) SHELL HELLAS WIND HELLAS AVIN INTERNATIONAL OTENET AVINOIL TEXACO SERVICE ELINOIL TITAN ATHENS INTERNATIONAL AIRPORT (AIA) NESTLE MICROSOFT HELLAS ALOYMINIUM OF GREECE ATHENS 2004 KARELIAS TOBACCO SPOT THOMSON ADVERTISING PAPASTRATOS TOBACCO ANEK TEGOPOULOS PUBLICATIONS CONSTRUCTION KATHIMERINI PUBLICATIONS PAPADOPOULOS BISQUITS AKTOR TASTY FOODS J&P AVAX HELLAS CONSTRUCTION IKEA BABIS VOVOS CONSTRUCTION ODITEC TECHNODOMIKI CONSTRUCTION INTERTRADE HELLAS ΑPPLIANCES RECYCLING SA PUBLIC SECTOR & UTILITIES FINANCIAL SECTOR HELLENIC PARLIAMENT BANK OF GREECE OLYMPIC AIRWAYS EFG EUROBANK ERGASIAS MUNICIPALITY OF ATHENS EFG INSURANCE SERVICES OLP (PIRAEUS PORT AUTHORITY) COMMERCIAL BANK (EMPORIKI BANK) DEH (PUBLIC ELEC. POWER SUPPLY ORG.) CITIBANK HSAP (METRO) BNP BARIBAS SOCIETE GENERAL EDUCATION MILLENIUM BANK HELLENIC BANK UNIVERSITY OF ATHENS AMERICAN EXPRESS BANK AMERICAN COLLEGE (DEREE) DET NORSKE VERITAS UNIVERSITY OF INDIANAPOLIS LLOYD S REGISTER INTERCOLLEGE GLOBAL TRAINING BUREAU VERITAS

12 IT Infrastructure Software & Consulting Telecommunications Services