SISINF - Information Systems

Transcription

1 Coordinating unit: Teaching unit: Academic year: Degree: ECTS credits: EUNCET - Euncet University Business School EUNCET - Euncet University Business School BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION AND MANAGEMENT (Syllabus 2009). (Teaching unit Compulsory) 6 Teaching languages: English Teaching staff Coordinator: Dra. CRISTINA CÁLIZ RIVERA Degree competences to which the subject contributes Specific: 1. Designing and leading global management projects or projects of functional areas of the company. 2. Using on an habitual basis the Information and Communication Technologies (ICT) in all its professional performance. 3. Identifying, analysing and administering the sources of information and their contents relevant for the company. 4. Getting integrated in any functional area of the company and/or Organization and developing professionally any management task assigned. Generical: 5. COMMUNICATION IN ENGLISH_N2. Knowing a third Language, which will preferably be English, with an appropriate oral and written production level, according to the graduates necessities. 6. INFORMATION RESEARCH_N3. Administering the acquisition, the structuring, the analysis and the visualization of information in the field of the speciality, and assess in a critical way the results of this procedure. Learning objectives of the subject - Identify the basic typologies of information systems for business and discuss who makes use of them, how are they used them and the benefits they offer. - Identify the essential components of a computer hardware. - Recognize the characteristics of the different types of software. - Identify the concepts and general terms of data management and recognize the basic characteristics of a model of relational databases. - Identify and describe the fundamental components of a telecommunications system. - Identify the different types of networks and describe the uses and the limits of each one of them. - Describe briefly how Internet works, including alternatives to connect to it and the role of the supplier of Internet services. - Discuss the advantages and disadvantages associated to the implementation of a Business Resources planning system, identifying the basic activities and the business objectives common to all transactions processing systems. - Identify the information systems for management and the decision support systems - Explain the uses of the MIS (Management Information Systems) and describe their inputs and outcomes. 1 / 11

2 - Identify and describe the basic components of a DSS (Decision Support System). - Enumerate and analyze the main characteristics of the DSS which give the possibility to be efficient instruments of management support. - Recognize the objectives of a GSS (Group Support Systems) and identify the characteristics which distinguish them from the DSS. - Recognize the tools and techniques used in knowledge management. - Define the concept of Artificial Intelligence and point out the aim of developing artificial intelligence systems. - Enumerate the characteristics and the basic components of expert systems. - Define the term virtual reality and give examples of virtual reality applications. - Identify the main participants in the systems development process and discuss their roles. - Identify and compare the outsourcing or subcontracting of information systems of a company with the existing alternatives and recognize when it is necessary to go for a partial or total subcontracting. - Discuss the main characteristics, advantages and disadvantages of the traditional development, the quick development and the creation of applications prototypes and the life cycle of development of final users systems. - Discuss the principles and limits of the right of privacy of the individual. Study load Total learning time: 150h Hours large group: 0h 0.00% Hours medium group: 37h 30m 25.00% Hours small group: 12h 30m 8.33% Guided activities: 12h 30m 8.33% Self study: 87h 30m 58.33% 2 / 11

3 Content Chapter 1. Introduction to Information Systems in Organizations Learning time: 6h 15m Medium group/practical: 2h Guided activities: 1h 30m Self study : 2h 45m 1.1 What is an Information System? What is a System? What is Information? What is an Information System? Characteristics of valuable information Manual and computerized information Systems 1.2 Information Systems for Business 1.3 Systems Development 1.4 Organizations and Information Systems 1.5 Information Systems Assessment 1.6 Careers in Information Systems 3 / 11

4 Chapter 2. Hardware and Software Learning time: 25h Medium group/practical: 8h Guided activities: 6h Self study : 11h 2.1 Hardware Hardware Components Processing and Storage Devices: Power, Speed and Capacity Characteristics and Functions of Processing Characteristics and Functions of Storage Multiprocessing Secondary Data Storage and Input and Output Devices Access Methods Secondary Data Storage Devices Input Devices Output Devices Types of Computer Systems Laptops Non-portable Equipment for Individual Users Multiuser Computer Systems 2.2 Software Individual and Group Support and the Organizational Objectives Systems Software Operating Systems Current Operating Systems Teamworking Operating Systems Business Operating Systems Os Mobile (Mobile Operating System) Application Software Common Applications Personal Application Software Mobile Application Software Teamwork Application Software Business Application Software Programming Languages Software Problems and Trends 4 / 11

5 Chapter 3. Technology: Data System Learning time: 12h 30m Medium group/practical: 4h Guided activities: 3h Self study : 5h 30m 3.1 Data Management and Data Modelling Relationships among Tables Designing Relational Databases 3.2 Databases Management Systems Creating and Modifying the Database Storing and Recovering Data Data handling and reports generation Data bases Administration Selection of a database management system Databases use with other programs 3.3 Database Applications The link of Databases with the Internet Data warehouses and Data mining Business Intelligence Distributed Databases Online Analytical Processing (OLAP) Visual, Audio and other Database Systems 5 / 11

6 Chapter 4. Technology: Communication Systems (Telecommunications, Internet, Intranets and Extranets) Learning time: 12h 30m Medium group/practical: 4h Guided activities: 3h Self study : 5h 30m 4.1. A General Vision of Telecommunications Channel Broadband Media Telecommunications Hardware 4.2 Networks and Distributed Processing Types of Networks Distributed Processing Client-Server Systems Telecommunications Software 4.3 Use and Functions of the Internet How Internet works Internet Applications 4.4 World Wide Web How the Web works 4.5 Intranets and Extranets 6 / 11

7 Chapter 5. Operating Systems Learning time: 18h 45m Medium group/practical: 6h Guided activities: 4h 30m Self study : 8h 15m 5.1 The Enterprise Resource Planning (ERP) Advantages of the ERP Disadvantages of the ERP 5.2 Transaction Processing Systems (TPS) Methods and Objectives of Traditional Transaction Processing System Activity of Transaction Processing Transaction Processing Cycle Data Collection Data Edition Data Correction Data Handling Data Storage Documents Production Traditional Application of Transaction Processing Orders Processing Systems Purchase Systems Accounting Systems 5.3 E-commerce 5.4 Mobile Commerce 5.5 Production and Supply Chain Management (SCM) 5.6 Customer Relationship Management (CRM) 5.7 International Matters Related with Business Systems 7 / 11

8 Chapter 6. Management Information Systems (MIS) and Decision Support Systems (DSS) Learning time: 25h Medium group/practical: 8h Guided activities: 6h Self study : 11h 6.1 Decision Making and Troubleshooting Programmed Decisions vs. Non-programmed Decisions Satisfaction, Optimization and heuristic Approaches Sense and Response 6.2 An Overview of the Management Information Systems (MIS) The Inputs of MIS The Outputs of MIS Characteristics of MIS Functional MIS Financial MIS Production MIS Marketing MIS Human Resources MIS Geographical MIS 6.3 Decision Support Systems (DSS) DSS Capability Comparison between MISS and DSS Components of a DSS 6.4 Group Decision Support Systems (GDSS) Characteristics of a GDSS which improve Decision Making 6.5 Executive Support Systems (ESS) ESS Capability 8 / 11

9 Chapter 7. Knowledge Management and Specialized Information Systems Learning time: 25h Medium group/practical: 8h Guided activities: 6h Self study : 11h 7.1 Knowledge Management Systems Obtain, Store, Share and Use Knowledge Technology which supports Knowledge Management 7.2 Artificial Intelligence Nature of Intelligence Main Branches of Artificial Intelligence 7.3 Expert Systems When should we use expert systems? Components of expert systems 7.4 Virtual Reality Interface Devices Forms of Virtual Reality Virtual Reality Applications 9 / 11

10 Chapter 8. Systems Development Learning time: 12h 30m Medium group/practical: 4h Guided activities: 3h Self study : 5h 30m 8.1 An Overview of Systems Development Participants of the Systems Development Information Systems planning and Alignment of Organizational Objectives and Systems objectives 8.2 Life Cycle of a Systems Development Life Cycle of Traditional Systems Development Prototypes The Final User of a Life Cycle of Systems Development Outsourcing and on-demand Computing 8.3 Systems research 8.4 Systems Analysis 8.5 Systems Design 8.6 Systems Implementation 8.7 Operation and Systems Maintenance 8.8 Systems Revision Chapter 9. Security, Privacy and Ethical Problems of Information Systems Learning time: 12h 30m Medium group/practical: 4h Guided activities: 3h Self study : 5h 30m 9.1 Systems Waste and Errors 9.2 Computer Crime 9.3 Privacy 9.4 Ethical Issues of Information Systems 10 / 11

11 Qualification system Final exam (60%) Continuous assessment (40%) The final grade for the course (FQ) is calculated from the following formula: FQ Mark = 60% Final Exam + Continuous assessment mark 40% Minimum mark Final Exam 40 points out of 100 The course is passed with a FQ equal or above 50 out of 100 Generic skills are evaluated from the activities undertaken throughout the course and are considered passed if the student gets a score equal to or higher than 3 on the assessment rubric. Regulations for carrying out activities A minimum mark of 40 out of 100 is required in the final exam to be able to average with the coursework mark, otherwise the final course mark will be a fail Bibliography Basic: Stair,R. Reynolds, G. & Chesney, T.. Fundamentals of Business Information Systems. 2a. Cengage Learning, Complementary: Stair, R. & Reynolds, G.. Information Systems. 10a. Cengage Learning, Marakas, G.M. & O Brien, J. A.(. Introduction to Information Systems. 6a. McGraw-Hill International Edition, Haag, S, & Cummings, M.. Management Information Systems for the Information Age. McGraw-Hill International Edition, 9a. De Palma, Paul. Technologies, Social Media, and Society. 1a. McGraw-Hill Companies, O'Brien, J. A. &Marakas, G.M.. Management Information Systems. McGraw-Hill/Irwin, / 11