Your Workforce is Changing and So is the way. You Manage it

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1 Optimizing a contingent workforce is humanly possible Managed Service Provider

2 Your Workforce is Changing and So is the way You Manage it In a fast-paced, unpredictable marketplace, organizations must be able to react quickly. Increasingly, employers are utilizing contingent workforce strategies to provide flexibility. And as the number of contingent workforce sources increases, so do the challenges, such as managing cost, standardizing processes and tracking performance. To gain control, organizations are turning to TAPFIN, ManpowerGroup Solutions Managed Service Provider (MSP). TAPFIN is unmatched in delivering solutions that optimize the management of contingent workforces. Our quality program management, efficient process, breadth of services and global reach have made us the largest and most respected hybrid and vendor neutral MSP in the world. And the only one to have achieved and maintained an ISO 9001:2008 certification. 1

3 One Provider Covers It All Insights. Efficiency. Results. TAPFIN provides a single, standardized contingent workforce management solution. We offer three models to meet your organizational goals and structure vendor neutral, master vendor or hybrid. Regardless of the model you choose, our allegiance is to you and you alone. Our MSP also has the capability to deliver oversight of your service providers and recruitment vendors. These solutions can be integrated across all of your resource fulfillment needs or customized in any way to be the only MSP you need. Our Managed Service Provider Offerings: Contingent Workforce Management Services Procurement Management Recruitment Vendor Management Integrated Resource Fulfillment ISO 9001 CERTIFIED2

4 why tapfin from ManpowerGroup Solutions? We Don t Just Talk Quality We Execute It. We deliver sophisticated program management based on a best-in-class process to provide you the highest level of quality, efficiency, process excellence and valuable insight across all your contingent workforce contracts maximizing the performance of your vendors. Totally Customized No two organizations are ever quite the same. That s why we partner with you to fully understand your needs. We leverage our deep experience to design a solution that is completely tailored to maximize your contingent labor. Our Vast Global Footprint You have a global business. We have a global network. We re in over 80 countries and territories. More importantly, we have the expertise to bring all of your contingent workforce suppliers into one plan and one centralized processing system. And we have one overriding goal increased efficiency across your entire contingent workforce. 3

5 The Bigger Picture Optimizing the balance between permanent employees and contingent workers takes more than a guess. It takes a system and expert analysis. Our Integrated Resource Fulfillment provides the insight required to make the right strategic choices. Together we can create the most efficient mix of full-time, parttime and contingent talent resources. Results Delivered Our solution is not about making claims and promises. Our solution is about delivering visibility and predictability to your vendor relationships. And delivering the performance you require from your contingent workforce to win. 4

6 An MSP that works A 6% Annual Contingent Labor Savings Challenge A top 20 global technology company needed to enhance performance and optimize the efficiency of its contingent workforce. The client was looking for a comprehensive assessment of their contingent workforce sourcing program. With over 4,500 suppliers in place globally, managing and evaluating them became an impossible task. Solution TAPFIN was selected to implement a global MSP program for the company s 17,000 contractors. The solution included a thorough assessment of all contingent workforce vendors and an analysis of the supporting systems and business processes. We also oversaw the global implementation and ongoing program management of a customized Vendor Management System (VMS), including process oversight and systems administration. Results 6% annual contingent labor savings 15% improvement in the time-to-fill Elimination of 3,400 underperforming vendors 5case study

7 About ManpowerGroup ManpowerGroup (NY SE: MAN), the world leader in innovative workforce solutions, creates and delivers high-impact solutions that enable our clients to achieve their business goals and enhance their competitiveness. With over 60 years of experience, our $22 billion company creates unique time to value through a comprehensive suite of innovative solutions that help clients win in the Human Age. These solutions cover an entire range of talent-driven needs from recruitment and assessment, training and development, and career management, to outsourcing and workforce consulting. ManpowerGroup maintains the world s largest and industry-leading network of nearly 3,900 offices in over 80 countries and territories, generating a dynamic mix of an unmatched global footprint with valuable insight and local expertise to meet the needs of its 400,000 clients per year, across all industry sectors, small and medium-sized enterprises, local, multinational and global companies. The ManpowerGroup suite of solutions is offered through ManpowerGroup Solutions, Experis, Manpower and Right Management. Learn more about how ManpowerGroup can help you win in the Human Age at: manpowergroup.com ManpowerGroup Solutions provides clients with outsourcing services related to human resources functions, primarily in the areas of large-scale recruiting and workforce-intensive initiatives that are outcome-based, thereby sharing in the risk and reward with our clients. Our solutions include Borderless Talent Solutions, Managed Service Provider, Recruitment Process Outsourcing, Strategic Workforce Consulting and Talent Based Outsourcing. manpowergroupsolutions.com Experis is the global leader in professional resourcing and project-based workforce solutions. We accelerate organizations growth by intensely attracting, assessing and placing specialized expertise in IT, Finance & Accounting, Engineering and Healthcare to precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve. experis.com Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time. manpower.com Right Management is the global leader in talent and career management workforce solutions. Through our innovative and proprietary process, we leverage our expertise to successfully increase productivity and optimize business performance. By engaging consultants that value and understand the human side of business, we make a meaningful impact on both the people and organizations we serve. right.com 6

8 To learn more about the TAPFIN from ManpowerGroup Solutions, visit Or to set up a meeting, please tapfin@manpowergroup.com ManpowerGroup. All rights reserved.