Fieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce.

Transcription

1 Fieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce.

2 Take a smarter approach to managing your contingent workforce and services procurement programs.

3 FIELDGLASS Manage the Flexible Workforce 3 The workforce is changing. Quickly. Each year, more people join the ranks of the burgeoning, free agent population. Today independent contractors, temporary workers and service firms make up a growing proportion of the global workforce. According to a 2012 Aberdeen Group research study, nearly 26% of the average company s workers are considered contingent. However, despite the prevalence of such workers, businesses often struggle to take advantage of the flexibility and cost savings associated with the contingent workforce. Leading businesses around the world rely on the Fieldglass Vendor Management System (VMS) to automate and streamline their contingent workforce and services procurement programs. With Fieldglass your business will also profit from total workforce transparency and strategic operational insights. To properly staff projects, large companies engage staffing companies and service firms to provide temporary labor- and project-based contractors. Fieldglass software facilitates the entire process from start to finish beginning with a hiring manager requesting a resource and continuing through procurement, on-boarding, time and material tracking, payment processing and eventually off-boarding the worker. Companies use Fieldglass to manage: Contingent labor in numerous categories Statement of Work (SOW) projects and services Independent contractors Specialized talent pools, such as retirees and alumni At Fieldglass, we transform free agent Procure On-board Off-board challenges into powerful competitive advantages. Skill advantages. Efficiency advantages. Knowledge advantages. Cost control advantages. Innovation advantages. Engage Suppliers SOW Business Intelligence Talent Pools Direct source from known resources

4 Fieldglass Delivers Results Improved Worker and Supplier Quality Use consistent evaluations to identify top talent and suppliers Find better talent faster by direct sourcing from known resources Leverage a supplier scorecard to determine the best source for future projects Stay on course with the decision wizard, guiding hiring managers to the right labor type Increased Program Efficiencies Automate and streamline requisitions and approvals to save valuable time Enhance supplier document sharing and collaboration Create a requisition in just two clicks Leverage the industry s largest benchmarking database Log in with your mobile device to stay on-task while you re out of the office We selected Fieldglass to support services procurement on a global basis for its superior Software-as-a-service (SaaS) platform. Throughout our selection process, we kept two key objectives in mind: streamlining our global approach to services procurement and improving contractor compliance with Rio Tinto s Health, Safety and Environment standards. Scott Singer Global Head of Procurement Rio Tinto Bigger Financial Rewards Analyze and enforce program budgets Get regular rate comparisons down to the postal code level Regulate markups and overtime Ensured Compliance Leverage proactive alerts Take advantage of never-ending audit trails Use the system to monitor corporate and regulatory policies Organize, store and track documentation related to managing independent contractors

5 FIELDGLASS Manage the Flexible Workforce 5 Contingent Workers Fieldglass offers your business control and visibility into your contingent workforce, from the job requisition through payment. Submit your job requisitions to specified suppliers and screen candidates using side-by-side comparison tools. Once identified, on-board (and eventually off-board) workers using pre-defined checklists. With approved timesheets automatically converted to invoices, Fieldglass integrates with ERP and payroll systems to ensure accurate and timely payments. Comprehensive workflow and approval rules allow you to enforce budgets and policies. Projects & Services Source, negotiate and engage your SOW initiatives with Fieldglass. You can manage individual SOWs or create an overarching project with a budget that contains multiple SOWs, job postings and RFx events. You can also flexibly manage long-term outsourced service agreements, ensuring the right project resources are used and necessary budgetary and security controls are maintained. Independent Contractors As the independent contractor (IC) population continues to grow, you will need a well-defined compliance program to mitigate risk. With Fieldglass, you can audit your IC population to determine worker status and risk. You can configure the system to match your IC vetting processes, identify classification questions, track on- and off-boarding activities, and monitor transactions and other activities for documentation and auditing purposes. Many customers also integrate Fieldglass to an IC Validation solution for extra protection. Hard Dollar Cost Savings: 15-20% Fieldglass often yields a 15-20% contingent workforce cost savings in the first year through: Centralized bill rate management: up to 6% savings Volume discounts: 2-3% savings Early payment discounts: 1-2% savings Overtime discounts: 1-2% savings Replacement of contractors with FTEs: 0.5-1% savings Streamlining payment processes: 2-3% savings Supplier contract management: 4-6% savings Direct Sourcing Fieldglass can help you strategically source resources already in your network, such as retirees and alumni. You can post job openings internally, on career sites and on external job boards. The candidates are added to a specialized talent pool for future staffing needs. Supplier Base Management Ensure that the suppliers you on-board are qualified in terms of required skills, relevant permits, previous performance, customer reviews and incident history. Vet suppliers in the cloud, categorize them in a directory, electronically process contracts and manage ongoing supplier performance. It decreases both legal and Health, Safety and the Environment (HSE) risks while improving the efficiency of managing the supplier community.

6 Fieldglass continues to demonstrate a shared vision for the future of this space a holistic but streamlined approach that allows companies to more effectively act upon workforce needs based on what the talent marketplace offers. Brian Bules Director Strategic Recruitment & Alliances GlaxoSmithKline Discover an Exceptional Customer Experience Customer care is embedded in our DNA. Our culture of partnership is why Fieldglass consistently ranks as a Top Performer in Staffing Industry Analysts customer loyalty survey. Fieldglass built its business model around our customers success in achieving business results. Experienced Professional Services Project Implementation Our tried and true delivery approach ensures positive results. We readily adapt to our partners and customers processes without sacrificing best practices. Based on experience gleaned from hundreds of projects, we will help get your program off to the right start. Dependable Service & Support The goal of our account services team is to ensure your program is innovative, best-in-class and resultsoriented. No matter the size of your program or whether you have been a customer for months or years, you have a dedicated account team to help your company make the best use of Fieldglass. Committed to ensuring our customers success for years to come, Fieldglass has developed continuous improvement tools and services to help you make ongoing improvements and maximize results. You ll also have access to our 24x7, multilingual Fieldglass application support team to help you through any size issue, big or small.

7 SERVICES Manage the Flexible Workforce 7 What Sets Fieldglass Apart? Fieldglass Community When you become a Fieldglass customer, your organization will gain access to the largest and most engaged VMS user community. Through face-to-face meetings, virtual events and an online portal, you can network with your peers and share best practice ideas. Innovation Fieldglass is a true cloud solution. The architecture is designed to manage huge volumes of users and transactions for the world s largest brands. It can scale for growth with high availability, redundancy and security. The application is SSAE 16 compliant and ISO certified. Integrate Fieldglass into Your Ecosystem We realize the importance of application integration to create flexible work streams, enforce processes and maintain data integrity. Our implementation team has completed hundreds of integration projects with ERP systems and function-specific applications. Program Flexibility Fieldglass pioneered the concept of program choice. Now, a decade later, nearly all VMS providers have followed suit and are program agnostic. Fieldglass developed the application to work seamlessly, whether you self-manage the program, take advantage of an expert Managed Service Provider (MSP), leverage multiple MSPs, or use any combination therein. Broad Global Reach Whether your workers are located in Omaha or Hong Kong, we are equipped to manage the needs of your multinational workforce and can support the highly regulated mandates and fiduciary variances among countries. We can easily handle your organization s most complex business configurations, tax laws, pay modifiers, rate components, currencies and languages. And because you re global, so are we. Positive User Experience Modeled after popular consumer applications that are simple and easy to use, Fieldglass has created a user interface that drives rapid adoption. Quick to use, even without training, the Fieldglass platform s intuitive interface mimics the applications people know and love. Fieldglass has done a great job of managing our contingent workforce and the global SOW workforce. We want to go from stabilized to optimized and we think that we need Fieldglass to take us there. Kim Asfoor Director of Enterprise Sourcing and Procurement UnitedHealth Group

8 Fieldglass is the largest Vendor Management System (VMS) provider. Its innovative Softwareas-a-Service (SaaS) solutions allow organizations to better procure and manage their flexible workforces, including contingent labor, services arranged through Statements of Work, independent contractors and specialized talent pools. Using Fieldglass technology and valueadded consulting services, global companies establish and sustain strategic, results-oriented contingent workforce and services procurement programs, year after year. Fieldglass is the current VMS market leader in global labor spend and holds the industry s highest customer satisfaction rating three years running, according to Staffing Industry Analysts. The world s leading companies, including GlaxoSmithKline, Johnson & Johnson, Monsanto, Rio Tinto, and salesforce.com, rely on Fieldglass to gain visibility into complex services spend, improve worker quality, enforce both corporate and external compliance and realize greater contingent workforce program efficiencies. For more information, visit Corporate Headquarters 125 South Wacker Drive, Suite 2400 Chicago, IL t: e: info@fieldglass.com Europe Office 1 Valentine Place London, SE1 8QH United Kingdom t: +44 (0) e: mlindmark@fieldglass.com APAC Office Suite 5, 48 Lovett Street Manly Vale, NSW 2094 Australia t: +61 (0) e: tjackson@fieldglass.com Copyright 2013 Fieldglass, Inc. All Rights Reserved