Management. Systems, Inc. ISO Fall 2015 / Winter Your Management Systems Solutions Provider ISO ISO ISO ISO 17025

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1 Fall 2015 / Winter 2016 Management Systems, Inc. ISO 9001 ISO ISO ISO ISO ISO/TS ISO TS OHSAS AS9100 AS9110 FSSC ISO Your Management Systems Solutions Provider

2 About Us Management Systems, Inc. AQS Management Systems, Inc. provides consulting, training, coaching, and project assistance in support of organizational improvement and implementation of international management system standards. We successfully participated in the RAB pilot project for ISO 9000 Lead Auditor Training in 1993 and the ISO Lead Auditor Training in No organization has been doing RAB/RABQSA Exemplar Global Certified Lead Auditor Training longer than AQS Management Systems. Established in 1989, we have grown to offer a full range of innovative training and consulting services to industry, government, non-profit, and service in areas of Quality, Environment, and Occupational Health and Safety. Our full time staff and regional technical experts are fully qualified to provide the support you need. We have never had a client who failed an audit where we provided direct consulting support. Our Qualifications The AQS skill set includes trainers and consultants with technical expertise in: Manufacturing Service Waste Water Treatment Government Automotive Aerospace Food Project Support Occupational Health and Safety Health Care Geology Air Pollution HACCP Medical Device Agribusiness Resource Management Energy Management Pollution Prevention Oil and Gas Food Safety PS Prep/Organizational Resilience What Makes Our Consulting Approach Unique AQS s time-tested consulting approach is truly unique in our industry. Unlike many consulting organizations that work to fit an organization into ISO, we will help you and your team to integrate ISO into the framework of your organization. This approach ensures that you have only one system to manage; your business. With the help of our experienced consultants you will never have to manage ISO as a separate set of requirements that fall outside your business processes. What We Do Our primary focus is to provide timely, costeffective advice and support to organizations who intend to use their completed management system to generate profit and reduce risks for their organization. In addition to achieving successful registration, we work with our clients to achieve improved customer satisfaction, improved internal performance, and efficient operations. While most consultants understand the rules, and many of the best consultants understand how to successfully apply the rules, AQS Management Systems distinguishes its consulting projects by adding one critical component we understand when the rules apply. Our no-nonsense approach to consulting achieves registration and performance results. Mark Ames President Our Commitment To You Whether you need a full time project manager or a jump start for your do-it-yourself project, our consulting/training team will invest the time to work with you to ensure the service we provide meets your needs for cost, delivery, performance, and results. AQS Management Systems A Service Disabled Veteran Owned Small Business Table of Contents ISO 9001:2015 Changes 3 Public Offerings 4-6 New! Integrated Auditor Training for QMS, EMS and/or OHSAS 6 Online Training 7 ISO 9001 ISO ISO TS ISO OHSAS

3 » ISO 9001 is changing. Are you ready for the changes? Whether you need to understand the changes, learn how to implement the changes in your existing management system, train your existing auditors or learn how to incorporate Risk Based Thinking into your management system, AQS can help! All scheduled courses will be instructed by an active member of the United States Technical Committee for ISO 9001 (ISO/TC 176).» ISO 9001:2015 The Path Forward $995 2-Days CTUs 1.6 This course is intended for management at all levels, quality personnel, and others who need to understand the requirements of ISO 9001:2015; what the requirements 8:00 am 4:30 pm September mean for their organization, and the steps their organization must take to update September October 5-6 their current QMS to meet the requirements of ISO 9001:2015. October Washington DC At the end of this course, each participant will leave with a formal, documented October Atlanta and detailed plan that is specific to the needs of their organization. This plan November 9-10 Sacramento will provide the details you will need to move your organization forward to December 7-8 accomplish two objectives: December Manchester Meet the requirements of ISO 9001:2015 and provide evidence that January Houston requirements have been met. January Achieve the embedded benefits contained in ISO 9001:2015. Benefits will January Salt Lake City focus on the organization and their customers. February 1-2 February 8-9 Nashville $495 1 Day CTUs.8 8:00 am 4:30 pm September 16 September 25 October 7 October 21 Washington DC October 28 Atlanta November 11 Sacramento December 9 December 16 Manchester January 13 Houston January 20 January 27 Salt Lake City February 3 February 10 Nashville» Risk Management Essentials and Implementation Strategies This course provides coverage of the risk and opportunity management requirements within ISO 9001:2015 and ISO 14001:2015, as well as the implications these requirements have for your organization. It will include the steps necessary to demonstrate that the risk and opportunity requirements have been met and also return value to the organization. learn UNDERSTAND implement» ISO 9001:2015 Auditor Transition Training $995 2 Days CTUs 1.6 8:00 am 4:30 pm This course is intended for auditors (external and internal auditors). It will cover September the specific differences between the ISO 9001:2008 and ISO 9001:2015 September requirements from an auditor s perspective. This course will emphasize the October 8-9 concepts that will be difficult to audit, focusing on new requirements that are less October Washington DC prescriptive; including for example, not requiring procedures and records, risk October Atlanta based thinking, knowledge management and many others. November Sacramento December December Manchester» Register for all 3 sessions for a package price of $1995* January Houston January * Early and multiple registration discounts do not apply when registering for all three January Salt Lake City sessions, see website for details. February 4-5 February Nashville AS9100 AS9110 FSSC ISO ISO ISO/TS

4 Public Offerings ISO 9001: Hour Certified Lead Auditor» $1795, as low as $1345 Five Days: 3.6 CTUs Schedule: Days 1-2 7:30 am 6:45 pm Days 3-4 7:30 am 5:30 pm September October 5-9 October October November 2-6 November 9-13 November Phoenix Washington DC Tampa Atlanta Boston Sacramento December 7-11 December 7-11 January January February 1-5 February 8-12 February Manchester, NH Hartford, CT Houston Salt Lake City Nashville St. Louis Buffalo ISO 9001: Day Certified Internal Auditor» $1195, as low as $995 Three Days: 2.3 CTUs Schedule: 8:00 am 6:00 pm September September September October 5-7 October October October November 2-4 November 9-11 November Phoenix Washington DC Tampa Atlanta Boston Sacramento December 7-9 December 7-9 December December January January January January February 1-3 February 8-10 February February Manchester, NH Hartford, CT Houston Salt Lake City Nashville St. Louis Buffalo ISO 9001: Hour Certified Lead Auditor with Medical Device Focus (ISO 13485)» $1895, as low as $1445 Five Days: 3.6 CTUs Schedule: Days 1-3 7:30 am 7:00 pm Day 4 7:30 am 5:30 pm November 9-13 November January Boston Sacramento ISO 9001 Certified Lead Auditor for the Petroleum, Petrochemical & Natural Gas (API Q1) Industry (ISO/TS 29001)» $1895, as low as $1445 Five Days: 3.6 CTUs Schedule: Days 1-2 7:30 am 7:00 pm Days 3-4 7:30 am 6:00 pm 3-Day AS9100 Internal Auditor Training» $1295, as low as $1095 Three Days Schedule: Days 1-3 8:00 am to 5:30 pm September December February Manchester, NH St. Louis ISO 9001 ISO ISO TS ISO OHSAS

5 Public Offerings ISO Hour Certified Lead Auditor» $1795, as low as $1345 Five Days: 3.6 CTUs Schedule: Days 1-2 7:30 am 6:30 pm Days 3-4 7:30 am 6:00 pm September October 5-9 October October November 2-6 November 9-13 November Phoenix Washington DC Tampa Atlanta Boston Sacramento December 7-11 December 7-11 January January February 1-5 February 8-12 February Manchester, NH Hartford, CT Houston Salt Lake City Nashville St. Louis Buffalo FSSC (ISO ISO 22002) Food Safety Lead Auditor Training» $1995, as low as $1545 Five Days: 3.6 CTUs Schedule: Days 1-4 7:30 am 6:00 pm Exemplar Global Certified Examinations FS, AU and TL are administered during the course. AS9100: Hour Certified Aerospace Lead Auditor» $1895, as low as $1445 Five Days: 4.0 CTUs Schedule: Days 1-4 7:30 am 7:00 pm September 28-2 October Hartford, CT ISO 9001: Hour Certified Lead Auditor for the Automotive Sector (TS 16949)» $1895, as low as $1445 Five Days: 3.6 CTUs Schedule: Days 1-2 7:30 am 6:30 pm Days 3-4 7:30 am 5:30 pm October February 8-12 Nashville OHSAS Hour Certified Lead Auditor» $1795, as low as $1345 Five Days: 3.6 CTUs Schedule: Days 1-2 7:30 am 6:30 pm Days 3-4 7:30 am 6:00 pm Early RegistrationDiscounts: (30 days in advance) 4-5 Day Courses $150 3 Day Courses $100 Multiple Registration Discounts: 4-5 Day Courses 2-5 $100, 6+ $300 3 Day Courses 2+ $100 Register Today! Online at aqsperformance.com or call AS9100 AS9110 FSSC ISO ISO ISO/TS

6 New! Integrated Auditor Training for QMS, EMS and/or OHSAS Note: QMS auditing portion can be based on ISO 9001, ISO 13485, TS 16949, AS9100 and ISO Public offerings of this course cover ISO 9001, ISO and OHSAS Onsite courses are available to include ISO 13485, TS 16949, AS9100 or ISO as the QMS standard QMS/EMS QMS/OHSAS EMS/OHSAS QMS/EMS/OHSAS 4 Days 4 Days 4 Days 5 Days Those who successfully complete this course will: Understand the planning required to conduct integrated audit activities across multiple management systems standards Understand and successfully interpret the requirements of ISO 9001(or industry specific QMS standard), ISO and/or OHSAS Plan and conduct Integrated Audits based on ISO Generate documentation associated with a successful Integrated Audit including Integrated Audit Checklist 1. Given ISO 9001 (or industry specific QMS standard), ISO and/or OHSAS requirements, interpret the requirements of the standard. 2. Given an audit scenario, collect audit evidence appropriate for ISO 9001 (or industry specific QMS standard), ISO 14001, and/or ISO requirements. 3. Given an audit scenario, write nonconformity statement(s) and document the related audit evidence and requirements that support that nonconformity statement. 4. Understand terms and definitions related to management systems and auditing, including ISO 9001 (including industry specific standards), ISO &/or OHSAS Based on ISO 19011, identify the knowledge and skills required for auditors. 6. Based on ISO 19011, identify principles of auditing. 7. Based on ISO 19011, define and describe the roles and responsibilities of the Auditor and the Audit Team Leader. 8. Based on ISO 19011, describe the personal behaviors of a successful Auditor. Use of effective opening and closing meetings to manage the communication process during Integrated Audits Conduct Integrated Audit interviews that generate audit evidence Ensure nonconformities are resolved prior to closing each audit cycle Intended learning outcomes associated with Integrated Auditing students will: Additional benefits associated with attending this course: Qualify additional staff to conduct audits Provide critical knowledge for your management staff Gain insight into the ISO 9001(or industry specific QMS standard), ISO 14001, and OHSAS audit requirements to augment/sustain your existing program Understand the intent and purpose of industry specific subject matter such as Core Tools and 21 CFR 820 where applicable Call today to get a quote to have AQS come to your facility and train your group! 9. Based on ISO 19011, describe the components of the Audit Cycle. 10. Given ISO 9001 (or industry specific QMS standard), ISO and/or OHSAS requirements, determine the requirements of the standard where an opportunity exists for integration and describe how these requirements would be audited in an integrated audit. 11. Given ISO 9001 (or industry specific QMS standard), ISO and/or OHSAS requirements, as well as company specific requirements, conduct an audit based on the ISO Audit Cycle including: Developing and using an integrated audit checklist; Conducting an opening meeting; Conducting audit interviews; Collecting audit evidence and documenting conformities and nonconformities during an audit interview; Writing an audit report; and Conducting the closing meeting. Days: 4.5 CTUs: 4.0 Price: $1795 Time: Days 1-4 8:00 am 5:00 pm Schedule: January These public offerings will include content on ISO 9001, ISO and OHSAS ISO 9001 ISO ISO TS ISO OHSAS

7 Online Training AQS and QualityWBT Center for Education have teamed up to meet many of your learning needs. Certificates for continuing education units (CTUs) are issued for completed courses. Every course has practical information and value-added job aids. Classes are specifically geared toward business needs and selfimprovement. You will find it easy to navigate around the training center and classes. If you wish, you may also take the free class listed in the catalog. All web-based training is 100% asynchronous, at your own place and pace. Web-based training may meet your needs. 1. Are your training needs knowledge based (information about a topic) as opposed to experiential based (learning manual techniques such as CPR training)? 2. Do you need to stretch your training dollars? 3. Are you looking for ways to improve the effectiveness of your training? 4. Are travel costs an important factor? 5. Is it difficult to schedule training times because of employee schedules? 6. Is it important that everyone trained get the same message/ information? 7. Do students have access to the internet at work or at home? 8. Is it important to keep a record of the training? 9. Do you need immediate access to current training records? 10. Are student capabilities to learn spread over a wide range? 11. Do you prefer training with lots of job aids? 12. Do you want training that is fully Certified and results in recognized CTUs? 13. Do you have students at multiple sites? 14. Do you need a proven training class that has a record of success? If you find yourself saying yes to the above questions, webbased training may be an attractive training alternative for you to consider. Certified Blended Lead Auditor Training for ISO 9001, ISO 13485, TS and ISO days of Online Training and 2 days of Face-to-face Training Save valuable time and money Call today for more information on this unique Exemplar Global Certified Training! Standards New! ISO 22000:2005 Requirements from A to Z QMS Concepts and Controls ISO Lesson Guide: 9001 Made Easy ISO 9001 Requirements from A to Z ISO 9001:2008 Certified Lead Auditor Training: Part I & II ISO 9001:2008 Transition Training: Be Prepared Know the Changes ISO Implementation Guide: Step-by-step Guide ISO Requirements from A to Z ISO 14001:2004 Certified Lead Auditor Training: Part I & II Identifying Environmental (ISO 14001) Aspects and Impacts ISO/TS Requirements from A to Z ISO/TS 16949:2002 Certified Lead Auditor Training: Part I & II ISO/TS Overview and ISO 9001/QS9000 Transition Worksheet ISO Requirements from A to Z ISO 13485:2003 Certified Lead Auditor Training: Part I & II ISO 9004 Checklist for Performance Improvement TS Introduction Auditing New! eauditing Fundamentals: Virtual Communications and Remote Auditing Auditing (CQA) Fundamentals I Auditing (CQA) Fundamentals II Auditing (CQA) Fundamentals III Auditing (CQA) 2004 BOK Additions Training Internal Auditing Basics Process Auditing Techniques Continual Improvement Assessment: Promoting and Sustaining Business Results Improvement Skills and Tools Root Cause Analysis: Solve Problems by Eliminating Causes Continual Improvement Assessment: Promoting and Sustaining Business Results FMEA for Beginners: Taking Preventive Action Improvement Tools and Techniques Measuring and Managing Customer Satisfaction Identifying Environmental (ISO 14001) Aspects and Impacts Measurement System Analysis (MSA) for Beginners: Know Your Sources of Error Go to for more information. AS9100 AS9110 FSSC ISO ISO ISO/TS

8 AQS Management Systems, Inc Northdale Boulevard NW, MN PRSRT STD US POSTAGE PAID EAU CLAIRE WI PERMIT NO. 366 Fall 2015 / Winter 2016 Fall 2015 / Winter 2016 Management Systems, Inc. NEW! ISO 9001:2015 Training (See page 3) and Integrated Management Systems Auditor Training (See page 6) AQS Management Systems celebrates over 25 years of providing Industry Leading Management Systems Training and Project Support Northdale Boulevard NW Phone , MN info@aqsperformance.com ISO 9001 ISO ISO ISO ISO ISO/TS ISO TS OHSAS AS9100 AS9110 FSSC ISO 22301