Quality Management Systems & Certification Consulting

Transcription

1 the development, implementation and maintenance of Quality Management Systems controlling in compliance the essential withactivities the American of your Petroleum business, Institute to continually (API), the American improve Society products, of Mechanical processes, efficiency Engineers and (ASME) personnel. and the International Organization for Standardization (ISO) requirements, typically leading to receipt of API Monogram Texas International Licenses, Engineering ISO Certification Consultants and ASME (TIEC, Code Inc.) Stamps. provides These assistance services in include the development, the development implementation of manuals, and procedures, maintenancework of Quality instructions, Management forms, Systems in compliance with the American Petroleum Institute (API), the American objectives, and reports; establishing implementation strategies; training of client Society of Mechanical Engineers (ASME) and the International Organization personnel, for Standardization preforming (ISO) internal requirements, audits, and assistance typically leading during certification to receipt audits. of API Monogram Licenses, ISO Certification and ASME Code Stamps. These services TIEC include will develop the development a Qualityof System manuals, specifically procedures, tailored work to your instructions, operations. forms, In order objectives, to ensure and system reports; continuity establishingwith implementation minimum disruption strategies; totraining daily business of client activities, personnel, TIEC preforming will include internal the procedures, audits, and assistance methods, and during technologies certificationcurrently audits. in use by your company to the maximum extent possible. TIEC provides client TIEC will develop a Quality System specifically tailored to your operations. In organizations order to ensure assistance system and continuity support within minimum developing disruption strategies to daily for correcting business nonconforming activities, TIECconditions will includeand the procedures, resolving problems methods, and withtechnologies certificationcurrently bodies, customer in use by conflicts, your company productto deficiencies, the maximum supplier/vendor extent possible. evaluations, TIEC provides and product client design organizations services. assistance and support in developing strategies for correcting nonconforming conditions and resolving problems with certification bodies, customer conflicts, product deficiencies, supplier/vendor evaluations, and product design services. Benefits of Certification Prevent & Reduce Non-Productive Time (NPT) Improve Prevent Service & Reduce Competency, Non-Productive Performance Time (NPT) & Operations Reliability Limit Improve Legal Service LiabilityCompetency, Performance & Operations Reliability Limit Legal Liability Improve Efficiency of Operations Improve Efficiency of Operations Continually Improve All Processes Continually Improve All Processes Reduction of Waste & Reworks Reduction of Waste & Reworks Manage Risk & Control Change Manage Risk & Control Change Tangible, Monetary Savings Tangible, Monetary Savings International Recognition Quality Management Systems & Certification Consulting Benefits of Certification Quality Management Systems API Specification Q1 & Q2 ISO Quality Management Systems ASME API Specification Q1 & Q2 Integrated QMS ISO QA/QC Support ASME QMS Development Integrated QMS QA/QC QMS Maintenance Support QMS Preparation Development for Certification & Licensing QMS Risk Management Maintenance Preparation for Certification & Licensing Risk Management N. N. Sam Sam Houston Pkwy E. E. Suite 270 Houston, Texas Regus JTC Summit # Jurong Town Hall Hall Road Road Phone: Phone: Fax: Fax: Singapore Tel: Tel:

2 Texas International Engineering Consultants (TIEC, Inc.) Inspection Services has a global Quality vast Management array of knowledge Systemsin not only the the development, implementation and maintenance of Quality Management Oil and Gas industry, but also in shipbuilding, aerospace and structural inspection. With over 150+ years of industry experience, Systems in compliance with the American Petroleum Institute (API), the American we provide independent, reliable, and cost-effective services that help reduce risk, API ensure Specification safety, enhance Q1 & Q2 product quality and Society of Mechanical Engineers (ASME) and the International Organization value rapport for your company. We provide global inspection services through our extensive network across our global branches. for Standardization (ISO) requirements, typically leading to receipt of API ISO Monogram Licenses, ISO Certification and ASME Code Stamps. These services include the development of manuals, procedures, work instructions, forms, ASME Third-Party Inspection (TPI) Service objectives, and reports; establishing implementation strategies; training of client Integrated Benefits QMSof Inspecting personnel, TIEC preforming offers Third-Party internal audits, Inspection and assistance (TPI) services duringto certification ensure vendors audits. or subcontractors comply with specified requirements. These services QA/QC Support TIECinclude: will develop a Quality System specifically tailored to your operations. In By detecting deviations from standard order to Raw ensure Material system Identification/Verification continuity with minimum disruption to daily business specifications QMS Development in the manufacturing phase, activities, In-Process TIEC will & include Final Inspection the procedures, methods, and technologies currently companies can: in use by Witnessing your company Performance to the Tests maximum and Non-Destructive extent possible. Examination TIEC provides (NDE) client QMS Maintenance Methods Ensure production forecast and effectively organizations assistance and support in developing strategies for correcting Qualification of Processes, Procedures, and Personnel lower Preparation cost for Certification & Licensing nonconforming Pre-Shipment conditions Inspection and resolving problems with certification bodies, Ensure standardized of quality & quantity customer Supplier conflicts, Surveys product deficiencies, supplier/vendor evaluations, and product of Risk products Management ordered design services. Source Inspection Cut costs thru product verification Accurately assess production times AWS Certified Welding Inspectors (CWI) Monitor compliance of standards, Benefits of Certification TIEC has AWS Certified Welding Inspectors (CWI) available to ensure procedures and specifications compliance of the relevant code, specification and/or standard. The CWI Provide accurate and timely reporting services Prevent include: & Reduce Non-Productive Time (NPT) Supply skilled & competent inspectors Verify that applicable procedures, materials, and equipment are correct locally, to globally located suppliers Improve Service Competency, Performance & Operations Reliability Limit Legal Liability Improve Efficiency of Operations Continually Improve All Processes Reduction of Waste & Reworks Manage Risk & Control Change Tangible, Monetary Savings International Recognition Inspection Services Ensure welders are appropriately qualified Review or develop WPS/PQR s Perform visual examination Ensure that all inspections are completed to applicable specifications Drilling Rig and Well-Servicing Structure Inspection Services TIEC offers Drilling Rig and Well-Servicing Structure Inspection Services compliant with the American Petroleum Institute (API) requirements or to other customer specified standards. These services are available for onshore and offshore operations, domestic or internationally, which include: Inspection of Drilling Rig and related equipment (mechanical and/or electrical) Commissioning or Acceptance Testing of new or refurbished rigs API RP 4G Category 1,2,3, or 4 inspection levels Comprehensive assessment of the rig and related equipment includes a technical report with recommendations for improvement of the maintenance program N. N. Sam Sam Houston Pkwy E. E. Suite 270 Houston, Texas Regus JTC Summit # Jurong Town Hall Hall Road Phone: Phone: Fax: Fax: Singapore Tel: Tel: For more information visit our web site: www. tiec.com

3 Improve Service Competency, Performance & Operations Reliability Limit Legal Liability Quality Training (API Spec. Q1, Q2, ISO 9001) Improve Efficiency of Operations Environmental Training (ISO 14001) Continually Safety Improve Training All Processes (OHSAS 18001) Internal Auditor Training Reduction of Waste & Reworks Welding Inspection Training Manage Risk Risk & Management Control Change Training Tangible, Monetary SEMS Lead Savings Auditor Training Customized & On-Site Training International Recognition Training thetexas development, International implementation Engineeringand Consultants maintenance (TIEC, of Quality Inc.) offers Management Systems variousin compliance training courses with the American intended Petroleum to enhance Institute quality (API), and the American Society technical of Mechanical related knowledge. Engineers Training (ASME) courses and theare International available Organization forquality, Standardization Safety, Environmental (ISO) requirements, and many typically other topics. leadingall toofreceipt our of API Monogram courses Licenses, are conducted ISO Certification by qualified and and ASME competent Code Stamps. TIEC These staff services members, or third-party training professionals, with specific include the development of manuals, procedures, work instructions, forms, credentials applicable to his/her field of study. objectives, and reports; establishing implementation strategies; training of client personnel, preforming internal audits, and assistance during certification audits. TIEC public training courses held at our corporate headquarters TIEC located will develop in Houston, a Quality Texas, System andspecifically are conducted tailored at tour your private operations. In order training to ensure facilitysystem knowncontinuity as the Houston with minimum Trainingdisruption and Conference to daily business Center. Our facility features 4 unique rooms with a combined activities, total of TIEC 4,270 will include square the feet procedures, of event methods, space and which technologies can currently in use accommodate by your company a variety to theof maximum traditional extent or possible. customized TIECroom provides client organizations configurationassistance styles. and Each support roominis developing equipped strategies with its own for correcting nonconforming built-in audioconditions visual features and resolving to create problems the perfect with certification learning bodies, environment for any training event. customer conflicts, product deficiencies, supplier/vendor evaluations, and product design TIECservices. offers customized training which can be provided on-site at your facility or arranged at our Houston Training and Conference Center. TIEC courses can be customized to fit your organizational Benefits needs and delivered of Certification your convenience. The on-site training can reduce your costs by eliminating travel and lodging expenses and by consolidating attendees from multiple Prevent facilities. & Reduce Non-Productive Time (NPT) Training Courses Quality Management Systems API Specification Q1 & Q2 ISO ASME Integrated QMS QA/QC Support QMS Development QMS Maintenance Preparation for Certification & Licensing Risk Management Benefits of Training Training is beneficial for both the organization and the employee; it is an investment that can improve business performance, profit and morale. For employers, training can result in: Better customer service Better work safety practices Productivity improvements Reduction in employee turnover leading to a reduction in the cost of employee replacement Flexibility and efficiency by cross-training employees For employees, individuals benefit by: Acquiring new skills Keeping up to date in new and different tasks Building self-esteem Increased job satisfaction by setting and reaching long-term career goals Increased chance to obtain a better position or better pay within the organization 480 N. Sam Phone: Houston Pkwy E. Suite Fax: Houston, Texas Regus Singapore JTC Summit # Tel: Jurong +65 Town 6818 Hall 0868Road Phone: Fax: Singapore Tel: For more information visit our web site: www. tiec.com

4 Quality Management Systems the development, Texas International implementation Engineering and maintenance Consultants (TIEC, of Quality Inc.) Management audits and assessments are tailored to each client s needs, Systems requirements, in compliance standards, with the American products Petroleum and/or services Institute to (API), ensure the American the client s organization API Specification achieves Q1 compliance, & Q2 certification, Society licensing of Mechanical or approval. Engineers (ASME) and the International Organization for Standardization (ISO) requirements, typically leading to receipt of API ISO Monogram Licenses, ISO Certification and ASME Code Stamps. These services include the development of manuals, procedures, work instructions, forms, ASME Internal Audits objectives, and reports; establishing implementation strategies; training of client Integrated QMS personnel, TIEC spreforming certified auditors internal audits, can perform and assistance your required during certification internal audits. audits to ensure continual improvement, as well as TIECcompliance will develop to a Quality approved System standards. specifically Ourtailored certified to your auditors QA/QC Support operations. In order have to ensure the auditing system continuity experience with along minimum with disruption the technical to daily business expertise to optimize the Quality Management System QMS Development activities, review. TIEC The will qualified include the specialists procedures, TIECmethods, employsand have technologies audited currently in useand by assessed your company quality to the systems maximum at facilities extent possible. employing TIECfrom provides client QMS Maintenance organizations twelve toassistance more than thirty-thousand support inworkers. developing strategies for correcting Preparation for Certification & Licensing nonconforming Supplier/Vendor conditions Audits and resolving and Surveillance problems with certification bodies, customer conflicts, product deficiencies, supplier/vendor evaluations, and product Risk Management design TIEC services. can assess manufacturing and quality capabilities to ensure that suppliers meet your requirements and maintain quality standards by verifying that equipment and materials conform to contractual specifications. Depending on your needs, this Benefits analyst will of probe Certification the firm s experience, technical resources, production capacity, quality control procedures, measures and systems. Prevent & Reduce Non-Productive Time (NPT) Improve Service Competency, Performance & Operations Reliability Internal, Supplier and HSE Audits Limit Legal Liability Improve Efficiency of Operations Continually Improve All Processes Reduction of Waste & Reworks Manage Risk & Control Change Tangible, Monetary Savings International Recognition Health, Safety and Environmental Audits Integrated Health, Safety, Environmental & Quality Systems Environmental Management Systems (ISO 14001) Occupational Health and Safety Management Systems (OHSAS 18001) Safety and Environmental Management Systems (SEMS-US 30CFR ) Process Safety Management Systems Contractor HSSE Program Auditing Regulatory Compliance Auditing, including; Protocol Development 480 N. Sam Phone: Houston Pkwy E. Suite Fax: Houston, Texas Regus Singapore JTC Summit # Tel: Jurong +65 Town 6818 Hall 0868Road Phone: Fax: Singapore Tel: For more information visit our web site: www. tiec.com

5 Health, Safety and Environmental Services the development, Implementingimplementation a Health, Safety and and maintenance Environmental of Quality Auditing Management program serves to validate Qualityregulatory Management compliance, Systemsas well as conformance with internal requirements, and provide a structure to minimize risk to workers and the environment. Systems in compliance with the American Petroleum Institute (API), the American API Specification Q1 & Q2 Society A functioning of Mechanical HSEngineers management (ASME) system and the serves International to protect Organization workers and the environment, which can have a positive for Standardization economic benefit (ISO) in reduced requirements, insurance typically premiums, leading andto worker s receipt of compensation API claims, ISO as well as reduced liability for both Monogram injurieslicenses, and environmental ISO Certification events. and ASME Code Stamps. These services include Duethe diligence development reviews of will manuals, help operators procedures, assess workthe instructions, hidden cost forms, of acquisitions ASME and validate the sales price of existing objectives, assets. and reports; establishing implementation strategies; training of client Integrated QMS personnel, Incident preforming investigations internal provide audits, and a method assistance of identifying during certification corrective audits. actions to immediately address root causes, as well as implementation of preventive actions to stop a recurrence of a similar event. TIEC will develop a Quality System specifically tailored to your operations. In orderhse to ensure Auditing system continuity with minimum disruption to daily business QA/QC Support QMS Development activities, TIEC will include the procedures, methods, and technologies currently TIEC can provide auditing for onshore / offshore operations in use by your company to the maximum extent possible. TIEC provides client QMS Maintenance and drilling, including: organizations assistance and support in developing strategies for correcting Preparation for Certification & Licensing nonconforming Regulatory conditions Compliance and resolving (OSHA, problems EPA, DOT, with USCG, certification BSEE) bodies, customer Process conflicts, Safety product Management deficiencies, Systems supplier/vendor (PSM) evaluations, and product Risk Management design services. Safety and Environmental Management Systems (SEMS) Contractor HSE Management Systems Environmental Management Systems to ISO Occupational Benefits Health of and Certification Safety Systems to OHSAS Integrated HSE Management Systems Prevent & Reduce Non-Productive Time (NPT) Our Improve trained Service personnel Competency, conduct Performance document & Operations reviews, Reliability interviews and site visits as a part of the auditing process. Written, confidential reporting, including observations and HSE Program Development recommendations Limit Legal Liabilityon remedying issues identified in the audit process. Improve Efficiency of Operations HSE Consulting Continually Improve All Processes TIEC s personnel can perform: Reduction of Waste & Reworks Process Hazards Analyses (PHAs) SEMS Consulting Manage Risk & Control Change Regulatory Consulting Integrated Hazards Analyses (IHAZID) Tangible, Due Diligence Monetary Reviews Savings Incident Investigations International Basic RiskRecognition Analyses TIEC can assist in the development of complete Health, Safety and Environmental (HSE) Systems. This can consist of: Internal HSE Management Systems Process Safety Management Systems (PSM) Safety and Environmental Management Systems (SEMS) Environmental Management Systems to ISO Safety Management Systems to OHSAS Tailored Safety Manuals 480 N. Sam Phone: Houston Pkwy E. Suite Fax: Houston, Texas Regus Singapore JTC Summit # Tel: Jurong +65 Town 6818 Hall 0868Road Phone: Fax: Singapore Tel: For more information 2004 visit T.I.E.C., our Inc. web All Rights site: Reserved. www. tiec.com

6 Quality Management Systems the development, implementation and maintenance of Quality Management Texas International Engineering Consultants (TIEC, Inc.) quality plans are individually developed for manufactured products to Systems in compliance with the American Petroleum Institute (API), the American provide critical controls to ensure specified requirements are met. API Specification Q1 & Q2 Society of Mechanical Engineers (ASME) and the International Organization for Standardization (ISO) requirements, typically leading to receipt of API ISO A Project Manager will oversee the execution of your project's Monogram scope, Licenses, quality, ISO timecertification and cost. and Qualified ASME Code personnel Stamps. are These services include the development of manuals, procedures, work instructions, forms, Project ASME Management Services assigned to perform monitoring and witnessing of critical objectives, inspections, and reports; tests, installations, establishingand implementation operations. strategies; They can also training of client Quality Integrated Management QMS Systems personnel, evaluatepreforming vendor qualifications internal audits, and and capabilities assistanceto during specification certification audits. and code. Auditing QA/QC (Supplier/Vendor, Support Internal, HSE) TIEC will develop a Quality System specifically tailored to your operations. In order Project to ensure Management system continuity includes developing with minimum a project disruption planto that daily business QMS Development defines project goals and objectives, which also specifies how Health, Safety & Environmental activities, tasks TIEC and will goals include will the beprocedures, achieved. methods, Documents and such technologies as, currently in use by your company to the maximum extent possible. TIEC provides client QMS Maintenance resources, budgets and timelines for completion are Risk Management organizations requested assistance for adequate andimplementation. support in developing Qualitystrategies plans are for correcting Preparation for Certification & Licensing nonconforming individually conditions developed and for resolving manufactured problems products with certification and/or Inspections bodies, servicing to provide critical controls to ensure specified customer conflicts, product deficiencies, supplier/vendor evaluations, and product Risk Management requirements are met. These can include witnessing of critical Maintenance Training design inspections, services. tests, installations, commissioning of products and operations. Benefits Process of Integration Certification Prevent & Reduce Non-Productive Time (NPT) Improve Service Competency, Performance & Operations Reliability Project Management Consulting Preparation Draft Documentation Implementation Decision Certification Limit Legal Liability Full-Service Technical Support Improve Efficiency of Operations TIEC provides services for product design and analysis, development Continually Improve of welding All Processes procedures, qualification of welders, assistance in equipment purchases, troubleshooting, failure analysis Reduction and of Waste technical & Reworks writing. TIEC often performs the functions of a QA/QC/Technical Services Department for Manage Risk & Control Change clients, providing a professional, cost effective alternative to full-time personnel without costly overhead burdens. TIEC Tangible, Monetary Savings provides services to investigate and resolve customer claims, particularly International those Recognition that involve compliancy to specified product or service requirements. Customer Claims and Complaint Investigations TIEC offers a number of services, which can be customized to fit any customer s needs. A diligent response to customer complaints can lead to a decrease of overall objections and result in an increase of customer satisfaction. Phone: Fax: Singapore Tel: Phone: Fax: Singapore Tel: For more information visit our web site: www. tiec.com

7 About TIEC Ed Durante President Executive Management Texas International Engineering Consultants (TIEC, Inc.) is dedicated to delivering services customized to fit our client s needs. With well over 300 combined years of experience, we provide a hands-on approach to ensure our client receives practical, cost effective, real-world training, consulting and auditing services. TIEC provides assistance in the development, implementation and maintenance of Quality Management Systems in compliance with industry standards (API, ISO, ASME, AS) leading to system certification and/or product licensing. TIEC has extensive international experience working with large and small manufacturing and service companies worldwide. We utilize this multi-cultural experience to assist our clients in promoting their products and services in today s global market. TIEC was established in 2000 to provide training, consulting, auditing and special processes qualification, for the development and improvement of Quality Management Systems. Additionally, TIEC offers customized training for quality, safety, environmental and many other topics. Mr. Ed Durante, the company president, is an engineering professional with over 40 years of experience in project management, engineering, quality assurance, training, and auditing in the nuclear, petroleum, industrial construction and manufacturing industries. He has worked for over 30 years with the American Petroleum Institute s (API) Standardization Committees, serving as a member of the API Committee on Quality, Chairman of the API Subcommittee on Auditor Training and Qualification, Chairman of the joint API and ISO Workgroup responsible for developing API Q1 8th Edition/ ISO TS 29001; member of the SC 18 for 30 years; worked on development of API Q1 and Q2 since their inception; and an experienced API Lead Auditor. Mr. Durante is a former API Master Trainer and has presented API Training programs on behalf of API worldwide for over 18 years. Currently, he is Chairman of the API Task Group for Improvements to the API Monogram Program, with over 35 years of experience in developing Quality Management Systems worldwide. 480 N. Sam Houston Pkwy. E. Suite 270 Houston, Texas Fax: Regus JTC Summit # Jurong Town Hall Road Singapore Singapore Tel Worldwide Technical and Quality Solutions

8 What is a Quality Management System? A Quality Management System (QMS) is a systematic way of monitoring and controlling the essential activities of a business. The development of a Quality Management System starts with a defining of the company organizational structure, responsibilities, procedures and resources needed to achieve a quality product or service. Once defined, this becomes the benchmark for management to measure and verify compliance to the necessary conditions to ensure quality and continual improvement. Inspection Services Third Party Inspection Rig Inspection Certified Weld Inspection (CWI) QA/QC Support Source Inspection Dimensional Testing Non-Destructive Testing (NDT) Customer Representation (Witness) Certification Consulting Services Quality Management Systems American Petroleum Institute (API) Spec. Q1, Q2 International Organization of Standardization (ISO) American Society of Mechanical Engineers (ASME) Integrated QMS Internal Audits Supplier/Vendor Audits QA/QC Support QMS Development & Maintenance Preparation for Certification & Licensing Risk Management Training Quality Training (API Spec. Q1, Q2, ISO 9001) Environmental Training (ISO 14001) Safety Training (OHSAS 18001) Internal Auditor Training Risk Management Training Weld Inspection Training SEMS Lead Auditor Training Customized & On-Site Training Conference & Training Center HSE Auditing Regulatory Compliance (OSHA, EPA, DOT, USCG, BSEE) Process Safety Management Systems (PSM) Safety and Environmental Management Systems (SEMS) Contractor HSE Management Systems Environmental Management Systems to ISO Occupational Health and Safety Systems to OHSAS Integrated HSE Management Systems HSE Consulting HSE Services Process Hazards Analyses (PHAs) SEMS Consulting Regulatory Consulting Integrated Hazards Analyses (IHAZID) Benefits of Certification There are many benefits of a Quality Management System Certification, such as: Prevent & Reduce Non-Productive Time (NPT) Improve Service Competency, Performance & Operations Reliability Limit Legal Liability Improve Efficiency of Operations Continually Improve All Processes Reduction of Waste & Reworks Manage Risk & Control Change Tangible, Monetary Savings International Recognition HSE Consulting (cont.) Due Diligence Reviews Incident Investigations Basic Risk Analyses HSE Program Development Health, Safety, Security, and Environmental Systems (HSSE) Tailored Safety Manuals Internal HSE Management Systems Process Safety Management Systems (PSM) Safety and Environmental Management Systems (SEMS) Environmental Management Systems (EMS) to ISO Safety Management Systems to OHSAS 18001