Computer Information Systems

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1 Full Time Job Title: IT Technician Job Number: 2245 Hours/Days: Varies Salary: Approximate Location: Los Angeles, CA Skills Information Technology (IT) Technician will be the primary provider of support for the agency's heavy computer systems: this includes HARDWARE, the LAN network, internet service, personal work stations, etc. Job Description: Creates and customizes network based on organizational needs; Manages new hardware and software required for the computer network in use; Configures and maintains network equipment, servers, and server clusters; Management of all system back-up and restoring and controlling protocols; Planning and supporting network and computing infrastructural requirements; Perform troubleshooting analysis of servers, workstations, and associated systems; Documents network problems and resolution for future reference; Monitors system performance and implements performance tuning; Manages user accounts, permissions, , anitvirus, anit-spam; Maintain organization's data security; Make recommendations to management regarding necessary upgrades and changes to current systems; Provide technical assistant to clients on hardware related inquiries; Assist and train users in the use of their computers; Other duties may be assigned

2 Full Time Job Title: IT Field Technician Job Number: 2112 Hours/Days: Monday- Friday Salary: Approximate Location: Cerritos, CA Skills Problem solver, experienced with AV products/technology, and a team player. The ideal candidate will have strong IT technical knowledge, hands-on experience, and great teamwork skills. Job Description: Install, setup, and configure equipment for IT; Assist with IT move and deployments; Perform cable drops, wiring, wiring terminations; Perform other technical activities; Troubleshoot and address client issues and problems (PC, laptop, printers).

3 Part Time Job Title: IT Support Technician Job Number: 1842 Hours/Days: Full Time Salary: Approximate Location: Santa Maria, CA Skills Requirement: 1-3 years experience providing computer network and client support. Basic understanding of TCP/IP network. Familiarity with current computers technology and applications. Experience with Windows domain administration: Active Directory Services (ADS), Remote Desktop Services (RDS), Group Policy, Logon Scripts, DHCP, DNS, etc. a plus. Working knowledge of Microsoft Exchange Administration, Microsoft SQL administration, DHCP administration and DNS Administration is a plus. Support wide network administration including router, data switch, and firewall is a plus. JOB DUTIES: The Technician will be responsible for supporting technical hardware and software tasks business clients. Installing and configuring computer system diagnosing hardware/software faults and troubleshooting technical and application problems talking staff/clients through a series of actions by phone or in person. Troubleshooting system and network problems

4 Part Time Job Title: Information Technology Volunteer Job Number: 2161 Hours/Days: Varies Salary: Approximate Location: Los Angeles, CA Skills Coursework in IS, IT, Web Dev or associated software discipline; Comfort with OSX, WinOS, Linux; Great attention to detail and follow up; Good problem solving/troubleshooting skills; Excellent verbal, written and customer service skills; Self-motivated and able to work independently. Job Description: IT/Operations systems design and implementation; Handling Help Desk ticketing system through Desk.com; Developing and uploading documentation to server-based and web platforms; Input problems and resolutions into IT Support Knowledge Base/WIKI; Ensure customer satisfaction through continued status updates and follow-up.

5 Temporary Job Title: Software Technician Job Number: 1844 Hours/Days: Monday- Friday Salary: $20.00 Approximate Location: Los Angeles, CA Skills Requirement: Writing code for RSS feed JOB DUTIES: We need to add an RSS feed to our website for "live" podcast streaming

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