ASIA PACIFIC OPENING DOORS, CREATING OPPORTUNITIES

Transcription

1 ASIA PACIFIC OPENING DOORS, CREATING OPPORTUNITIES

2 Opening Doors LOCKTON That's what we do best. Since 1966, Lockton has opened doors to a host of opportunities and solutions for its customers across the globe. We like to be at the forefront of innovation to provide the solutions our customers require. Opening doors allows us to think outside the box for you. Clients depend on our expertise in insurance and reinsurance broking, as well as a comprehensive range of risk management, risk finance consulting and employee benefit services. At Lockton, we are passionate about serving our clients, developing our people and giving back to our communities. With more than 400 Associates in 10 locations across Asia Pacific, and more than 3,900 Associates across the globe, Lockton is the world s largest privately owned insurance broker. Lockton was founded by Jack Lockton in Kansas City, Missouri in Today we are the largest privately owned insurance broker in the world. From a modest, home-based business, Lockton, has become one of the largest insurance brokers in the world. Lockton has earned its reputation by focusing on client service. Our clients turn to us for innovative solutions in a wide range of industries, including construction, transportation, food services, energy, telecommunications, healthcare and professional employer organisations. Our company developed its core values and philosophies by focusing on the construction industry, a business that values partnerships, innovation, a sense of urgency, and strong loss prevention and claims management services. All we have to sell are the teams that serve our clients: Their attitude, their passion, their caring, their skills, and their brain power. Jack Lockton ( ) Founded Lockton Companies Lockton International is a partner in EOS RISQ, Europe s leading insurance broking and risk management consultancy. EOS RISQ is an equity-based European partnership of major independent insurance brokers with more than 3,900 employees based in more than 30 countries in Europe. This means that when combined with the Lockton international presence, we are able to work with you whenever and wherever you need us. WE LIVE SERVICE! GLOBAL HEAD OFFICE Kansas City 444 W. 47th Street, Suite 900 Kansas City, Missouri Tel: (816) Fax: (816) INTERNATIONAL HEAD OFFICE United Kingdom The St Botolph Building 138 Houndsditch London EC3A 7AG United Kingdom Tel: (44) Fax: (44)

3 LOCKTON IN ASIA PACIFIC REGIONAL RESOURCE Lockton's operations in Asia Pacific are the product of many strong independent insurance businesses joining forces across the region over a 25 year period to better provide advice and support to their clients. Each Lockton office in the Asia Pacific Region recruits the best talent to ensure our clients are provided with the highest quality of service. In addition, we recognize the importance of focusing our specialist resources to support each client in the region. Our Asia Pacific operations boast more than 400 Associates with a wealth of risk management expertise. These offices draw on their local and global resources to develop solutions for every client. The combination of great people with technology-driven solutions results in clients receiving the highest level of service in a timely fashion. Access to global intellectual capital and insurance markets further extends the capabilities of Lockton in Asia Pacific. Practical Solutions On a regional basis, we are able to provide technical support and market leverage in areas such as Infrastructure Projects, Risk Consulting, Professional and Financial Risk, Employee Benefits, Reinsurance, Energy and Construction. In addition, we have linked our key account managers to global practice groups, which instantly harnesses the full resource base of the Lockton Group for specific industry sectors. This provides real added value for clients, so you are assured that best practice is always applied. LOCKTON BUSINESS MODEL Hire and Retain Great Insurance Experts Allow Client Focus Generate Client Loyalty Drive Organic Growth Create Opportunities Senior Level Focus Senior management resource is actively deployed to service and engage with clients to ensure we provide innovative solutions backed by the highest level of service. Regional Network In addition to our own presence in 10 locations across Asia Pacific, our network of partner brokers ensures that we are able to serve multinational clients across the entire Asia region. INDUSTRY FOCUS AND INNOVATIVE SOLUTIONS Captive Solutions Food & Beverage Global Risk Solutions International Construction/ Infrastructure Marine Metals & Minerals Power & Energy Pulp & Paper Private Equity & Corporate Acquistions Practice (PECAP) PROFIN (Professional Indemnity & Financial Institutions) Risk Engineering Risk Finance Technology & Media Trade Credit & Political Risks Transportation

4 About AUSTRALIA Lockton s equity partner, Australian Reliance, is the leading independent corporate insurance broker in Australia. Our group, comprising of more than 70 people in Perth, Sydney and Melbourne, has extensive international experience in the design, placement, and servicing of clients insurance needs across a wide range of industries. Insurance Program Review, Design and Placement Australian Reliance is highly experienced in the negotiation and placement of insurance programmes across a wide range of industries including: Mining Energy Health Transport Our specific product expertise includes: Property Liability Construction Manufacturing Construction Financial and Professional Services Workers Compensation Financial and Professional Risks Marine Trade Credit & Surety A dedicated company, Reliance Trade Credit & Surety, provides comprehensive advice and insurance solutions in all areas concerning trade credit and surety bonds. These include: Client profiling and ratings Risk management of receivables Insurance options to minimize exposure to bad debt Insurance guarantees and bonds across a wide range of exposures Workers Compensation Claims and Injury Management Australian Reliance is a leading provider of Workers' Compensation solutions, including advice in all States, self-insurance feasibility studies, and placement of a wide range of innovative insurance programmes to ensure optimal premium outcomes. A subsidiary company, Reliance Workplace Solutions, has a dedicated team of specialists providing injury and claims management services including: Health Assessments Injury Prevention Occupation Health & Safety Injury Management Credit Enhancement Australian Reliance is at the forefront of tailoring credit enhancement products to protect both financiers and consumers in the event that financial obligations cannot be met through events such as unemployment, death or disability, and reduction in asset value. We have unique solutions in relation to: Leases Loans Trauma Management Fitness for Work Programs Consumer Hire Purchase Any other financial contract with credit exposures Australian Reliance and Lockton were appointed by a leading U.S. construction company to design and place an insurance programme for a major Liquefied Natural Gas project in Papua New Guinea. Our teams in Australia and Singapore provided a comprehensive programme on time and well below the client s budgeted expenditure. AUSTRALIAN RELIANCE PTY LTD Australian Reliance Pty Ltd PERTH Level 1, 50 Subiaco Square Road, S aco Western Australia 6008 Tel: (61) Fax: (61) Affinity Insurance Products ART Solutions Aviation Insurance Corporate & Commercial Insurance Broking Credit Enhancement Directors & Officers Liability Insurance Mining Property Risk Finance & Captive Consulting Specialist Liability Insurance Trade Credit & Political Risk Insurance Workers Compensation Insurance Australian Reliance Pty Ltd SYDNEY Level 5, 56 Clarence Street Sydney New South Wales 2000 Tel: (61) Fax: (61) Australian Reliance Pty Ltd MELBOURNE Level 15 Fawkner Centre, 499 St Kilda Road Melbourne Victoria 3004 Tel: (61) Fax: (61) Australia

5 About CHINA In June 1996, Lockton opened its doors in Beijing with the establishment of its China representative office. The China Insurance Regulatory Commission (CIRC) granted Lockton a Wholly Owned Foreign Enterprise (WOFE) insurance broking license in China in August 2008, under the name of Lockton (Shanghai) Insurance Broker Co. Ltd. With that, Lockton China became a full-service broker, providing expertise and service on the complete range of insurance products available to clients, transacting insurance and reinsurance business both in general and specialised sectors. Lockton China is a market leader providing international best practices in insurance, reinsurance and risk management services to clients with operations in the People's Republic of China (PRC). Lockton China provides insurance solutions to Chinese clients with emerging risks such as Event Insurance, Art Galleries & Exhibitions, and various liability exposures. We also work with the Chinese insurance companies to introduce more insurance services to corporations and individuals throughout China. Our insurance and reinsurance broking services Accident and Health Construction/Infrastructure Casualty Executive Protection/Liabilities Energy/Mining/Power Health & Welfare Information Technology Logistics Marine, Ports and Terminals Motor Insurance Professional Liabilities Property Reinsurance Sports/Events/Exhibition The capability of Lockton China Each of our core team members has more than 15 years of professional experience with a thorough understanding of the Chinese insurance market. The team provides specialist insurance consultancy services including risk management, lenders and project advisory, mergers and acquisitions, and others. To provide best practice claims advice and services We leverage regional and global resources to assist Chinese companies in facilitating insurance programmes designed to protect their assets overseas. Working closely with our specialists in London and acting as the reinsurance broker to People's Insurance Company of China (the designated insurance provider for Shanghai EXPO), Lockton China helped the organizer of the event refine the Exhibits and Fine Arts Insurance by designing coverage and premium rating to international standards. LOCKTON CHINA Lockton Companies (Shanghai) Insurance Brokers Ltd Room , 3rd Floor, Lujiazui Plaza, 1600 Century Avenue, Pudong New Area Shanghai People s Republic of China Tel: (86) Fax: (86) Corporate & Commercial Insurance Broking Directors & Officers Liability Insurance Risk Finance & Captive Consulting Specialist Liability Insurance Trade Credit & Political Risk Insurance Lockton Companies International Ltd Beijing Representative Office Room 715 7th Floor Beijing Canway Building No. 66 Nan Li Shi Lu, Beijing People s Republic of China Tel: (86) Fax: (86) Lockton China

6 HONG KONG About Lockton Companies (Hong Kong) Limited is a leading provider of risk consulting and insurance broking services to a wide range of businesses in the Hong Kong Special Administrative Region (HKSAR). First established in 1983, our operation today comprises a team of more than 50 dedicated and experienced professionals. Together with the provision of specialist employee benefits services, our operating divisions cater to every aspect of our clients' needs. Professions & Financial Risks We provide a range of bespoke solutions in management liability for both financial and commercial organizations. Principal products handled include: Professional Indemnity Directors & Officers Liability Bankers Blanket Bond Commercial Crime Employment Practices Liability Special Contingency Covers Lockton Real Estate & Construction The Real Estate &. Construction division is a highly skilled group of professionals who specialise in providing insurance products, services, and risk management advice to the real estate and construction sectors including: Property managers Managing agents Fund managers Asset managers Property developers Contractors Lockton Affinity Every group, association, franchise, or professional organization deserves the expert skills of a specialist: one who can design, administer and implement a custom insurance solution. Lockton Affinity is a specialist with the experience, knowledge and understanding to assist you in establishing a new programme or revitalizing an existing programme which involves: Negotiating the best rates for your members Helping you to utilize the programme as a tool for membership recruitment Surrounding the programme with a plan that emphasises continuous and dedicated service Lockton Benefit Consulting We provide consulting advice and service to corporations interested in selecting and administering effective Employee Benefits Programmes including: Health risk management Benchmarking (assessing relative product and service strengths) Global and local strategies and solutions for employee benefit schemes Integrated, comprehensive solutions to match the individuality and strategies of our clients Benefits surveys on cost efficiency Tailor-made health seminars and wellness programs Administrative Support on group schemes Third party administration Working in concert with Associates in Los Angeles, London and New York, Lockton s Hong Kong office helped one of the world s largest multi-strategy investment managers facilitate a global insurance programme, combining the coverage advantages of the US markets, flexibility of the European markets and pricing of the Asian markets. After-the-Event Insurance ART Solutions Aviation Insurance Business Interruption Analysis Corporate & Commercial Insurance Broking Directors & Officers Liability Insurance Individual Life Products Individual Medical Products Insurance Due Diligence for M&A Mass Marketing Of Financial Products Product Liability Product Recall Real Estate & Constructions Risk Finance & Captive Consulting Scheme Development & Administration Specialist Liability Insurance Trade Credit & Political Risk Insurance Workers Compensation Insurance LOCKTON HONG KONG Lockton Companies (Hong Kong) Ltd 21/F 633 King s Road North Point Hong Kong Tel: (852) Fax: (852) Lockton Hong Kong

7 KOREA As a company that had remarkable growth in a difficult environment for insurance brokers, we understand what it means to operate in a competitive market. Just like you, we try to do a better job than anyone else. About We offer professional services based on the extensive insurance knowledge and practical experiences of our team, which are delivered as a total commitment to clients. Lockton Korea is here to serve those who enjoy working with people who are at the top of their business. Limited Resources Financing Construction & Erection Civil Works Completed Insurance Construction Completed All Risks Decennial Insurance Environment Protection Insurance Due Diligence for Lenders Credit Enhancement Residual Value Insurance Commercial Credit Insurance Mortgage Insurance Credit Shield for Credit Card Holders Assured Value Insurance Scheme Administration Professional Liability Scheme for Various Professional Bodies Group Employer Benefits Small Office / Shops Package Insurance including Property and Liability Tool of Trade/Promotional Product Prize Indemnity, Hole-in-One Bundle of Coverage for Platinum Card Operators Weather Insurance Prestige Building Product Purchased Goods Protection The expansion of overseas construction and plant contracts in the Middle East and Africa brought us a tender by a leading Korean engineering firm. With excellent support from the reinsurance team in Singapore and commitment to quality on site service from Lockton Dubai, we won the tender for Specialist Professional Indemnity insurance and other lines of liability coverage for a refinery project in Abu Dhabi. Corporate & Commercial Insurance Broking Directors & Officers Liability Insurance Risk Finance & Captive Consulting Specialist Liability Insurance LOCKTON KOREA Lockton Companies (Korea) Inc. 9th Floor Cheonggye 11 Building 149 Seorin-Dong, Jongro-Gu Seoul , Korea Tel: (82) Fax: (82) Lockton Korea

8 About MALAYSIA In 2001, Sime Insurance Brokers and Alexander Forbes (Malaysia) joined forces to establish Sime Alexander Forbes, one of the leading brokers in Malaysia with more than 85 committed professionals operating from Kuala Lumpur. In 2007, the company changed its name to Sime Darby Lockton Insurance Brokers Sdn Bhd. Sime Darby Lockton has all the resources to provide a comprehensive umbrella of innovative solutions for both local and multinational clients. Unique Partnership The combination of Sime Darby's premier position in Malaysia and the international risk services expertise of Lockton has proved to be a formidable partnership in providing reliable, innovative risk management and insurance solutions. Tailored Solutions We specialise in providing tailored solutions for clients because every client is different. We are proud to count many of Malaysia's leading companies amongst our clients as we continue to provide them with innovative risk solutions. We make it a point to listen closely and to fully understand our clients' needs before we offer honest and reliable advice. Our clients comprise a wide range of enterprises and they include multi-national companies, small and medium businesses, affinity groups, public entitles, associations, professional service organizations and individuals. Specialist Expertise Our specialist expertise in the area of captive consulting and risk management services gives us a unique position to provide our clients with a full spectrum of insurance and risk management services on the ground in Malaysia. By listening carefully to our client's business needs and working closely with our colleagues in Asia, North America and Europe, we were able to consolidate the insurance needs of a major Malaysian multinational into a single programme. Alternative Risk Transfer Solutions Aviation Risks Captive Consulting & Management Construction Risks Corporate Risks Directors & Officers Liability Insurance Financial Institution Risks Insurance Broking Livestock Risks Product Guarantee & Recall Scheme Development & Administration Special Contingency Risks Trade Credit & Political Risk Insurance Takaful Affinity SIME DARBY LOCKTON MALAYSIA Sime Darby Lockton Insurance Brokers Sdn Bhd 17th Floor Wisma Sime Darby, Jalan Raja Laut, Kuala Lumpur Malaysia Tel: (603) Fax: (603) Lockton Malaysia

9 About PHILIPPINES Lockton Philippines Insurance & Reinsurance Brokers, Inc. opened its doors for business in The rapid growth we experienced over the years has steered us to our leading position today. Our senior management team comes with solid credentials and industry experience, and oversees a team of over 45 top-notch professionals operating from offices in Makati City, Cebu City and the Asian Development Bank Headquarters. We have the financial strength to deploy much-needed resources focused on further enhancing shareholder value and in delivering value-added services to all our clients. Lockton Philippines is involved in developing and managing insurance programmes for a wide range of sectors that include: Power Energy Education Financial Manufacturing Electronics Food Telecommunications Commercial Infrastructure Public organizations Non-profit institutions Transportation Construction and property development Our focus We focus on our clients' needs, their industry sector and their business environment to ensure that we deliver on our commitments. At Lockton Philippines, we truly believe that our clients' satisfaction is our future. Recent new appointments to power generation clients shows a continuation of our success and recognition in this sector. We are achieving our goal of being the number one insurance broker with the most significant portfolio of power generation accounts (excluding plants and facilities owned by the state owned National Power Corporation). Along with the other existing accounts, we hope to have a total of around 5,000 megawatts of power facilities coursing through us in the near future. LOCKTON PHILIPPINES ART Solutions Aviation Insurance Corporate & Commercial Insurance Broking Directors & Officers Liability Insurance Insurance for the Individual Mass Marketing of Financial Products Risk Finance & Captive Consulting Scheme Development & Administration Specialist Liability Insurance Trade Credit & Political Risk Insurance Lockton Philippines Insurance and Reinsurance Brokers, Inc. 29th Floor Rufino Pacific Tower, 6784 Ayala Avenue Makati City, Philippines 1200 Tel: (63) Fax: (63) Lockton Philippines Insurance and Reinsurance Brokers, Inc. Unit 807, 8th Floor Ayala Life-FGU Center Mindanao Avenue Corner Biliran Road Cebu Business Park Cebu City Philippines Tel: (63) / Fax: (63) Lockton Philippines

10 About SINGAPORE Since we opened our doors in 1976, there has been no looking back for Lockton Companies (Singapore) Pte Ltd. Today, we are one of Singapore s leading insurance brokers with more than 50 dedicated professionals tasked with the responsibility of ensuring that our clients receive expert and timely insurance and risk management advice. Innovative and cost-effective solutions Our clients span a broad spectrum of industrial, commercial and financial services sectors including: Professionals Banks Electronics Leading professional indemnity insurance broker in Singapore We protect the interests of professionals including: Architects Engineers Accountants Real Estate Power & Energy Construction Doctors Lawyers Fund Management Companies Hospitality Logistics Communications Corporate Finance Advisors Other Tailored Solutions for Specialised Insurance Needs Our client-centric team has extensive experience backed by the global resources and niche expertise of Lockton associates around the globe. We understand each client's business and risk exposures before making any recommendation. Senior level commitment In today's fast-paced and sometimes impersonal world, we pride ourselves on giving our clients individual service at the highest level. Lockton Companies (Singapore) Pte Ltd has all the resources to provide comprehensive, innovative solutions for both local and multinational clients. Lockton Singapore, coupled with our new relationship with a domestic Indian insurance broker, was appointed by a leading wind power multinational company in India. Our teams in Singapore, USA and Brazil showcased our programme management capabilities well and provided a win for the client on efficiency, process, resources, and cost. After-the-Event Insurance Corporate & Commercial Insurance Broking Directors & Officers Liability Insurance Global Insurance Programs Mass Marketing of Financial Products Medical Complications Insurance Mergers & Acquistions Private Equity and Corporate Acquistions Practice - PECAP Scheme Development & Administration LOCKTON SINGAPORE Lockton Companies (Singapore) Pte Ltd 36 Robinson Road #16-01 City House Singapore Tel: (65) Fax: (65) Lockton Singapore

11 THAILAND Since opening our doors in 1984 as Wattana Associates, Lockton Wattana Insurance Brokers (Thailand) Ltd. has established itself as one of the pre-eminent brokers in the Kingdom of Thailand. About Lockton Wattana is uniquely positioned in the Thai market. We built on our reputation for unsurpassed service level and have more than 200 top professionals who continue to focus on the needs of our corporate and individual clients from a myriad of industries including power, petrochemical, financial, telecommunications, agriculture and commerce. We consistently rank Entire Risk Spectrum We cover the full spectrum of risk through our four principal areas of operation: Risk Services Employee Benefits Reinsurance Personal Lines (Including affinity products) Global Insurance Solutions Our expertise in structuring global insurance programmes from Thailand coupled with our experience in handling inward global insurance programmes means we have all the resources necessary to provide comprehensive and innovative solutions for multinational clients. among the top three brokers in Thailand and have won the Prime Minister s Insurance Award for Outstanding Non-Life Insurance Broker in 2008 and Affinity Insurance Products ART Solutions Aviation Insurance Corporate & Commercial Insurance Broking Directors & Officers Liability Insurance Insurance for the Individual Mass Marketing Risk Finance & Captive Consulting Scheme Development & Administration Specialist Liability Insurance Trade Credit & Political Risk Insurance LOCKTON WATTANA THAILAND Lockton Wattana Insurance Brokers (Thailand) Ltd 35th Floor United Center Building 323 Silom Road Bangrak Bangkok Thailand Tel: (66) Fax: (66) Lockton Wattana Thailand

12 CONTACTS PARTNER OFFICES China Beijing Shanghai Seoul Korea Tokyo Japan CHINA Lockton Companies International Ltd Beijing Representative Office Room 715 7th Floor, Beijing Canway Building, No. 66 Nan Li Shi Lu, Beijing , People s Republic of China Tel: (86) Fax: (86) Contact: Sui Jun jun.sui@asia.lockton.com PHILIPPINES Lockton Philippines Insurance and Reinsurance Brokers, Inc. 29th Floor, Rufino Pacific Tower, 6784 Ayala Avenue, Makati City, Philippines 1200 Tel: (63) Fax: (63) Contact: Victorio Cabangon Valledor vic.valledor@asia.lockton.com AUSTRALIA Australian Reliance Pty Ltd PERTH Level 1, 50 Subiaco Square Road, Subiaco Western Australia 6008 Tel: (61) Fax: (61) Contact: Adam Rhodes arhodes@australianreliance.com.au Mumbai Pune India Delhi Ahmedabad Vadodara Hyderabad Thailand Malaysia Lockton Offices Partner Offices Bangkok Kuala Lumpur Ho Chi Minh Vietnam Singapore Jakarta Indonesia Perth Taipei Hong Kong Manila Taiwan Philippines Cebu Australia Sydney Lockton Companies (Shanghai) Insurance Brokers Ltd Room , 3rd Floor, Lujiazui Plaza, 1600 Century Avenue, Pudong New Area, Shanghai , People s Republic of China Tel: (86) Fax: (86) Contact: Monica Dang monica.dang@asia.lockton.com HONG KONG Lockton Companies (Hong Kong) Ltd 21/F, 633 King s Road, North Point, Hong Kong Tel: (852) Fax: (852) Contact: Gerry Callaghan gerry.callaghan@asia.lockton.com KOREA Lockton Companies (Korea) Inc. 9th Floor, Cheongye 11 Building, 149 Seorin-Dong, Jongro-Gu, Seoul , Korea Tel: (82) Fax: (82) Contact: Jinse Han jinse.han@asia.lockton.com MALAYSIA Sime Darby Lockton Insurance Brokers Sdn Bhd 17th Floor Wisma Sime Darby, Jalan Raja Laut, Kuala Lumpur, Malaysia Tel: (603) Fax: (603) Contact: Mohamed Yahya Ibrahim yahya.ibrahim@sdlockton.simedarby.com Lockton Philippines Insurance and Reinsurance Brokers, Inc. Unit 807, 8th Floor Ayala Life-FGU Center, Mindanao Avenue Corner Biliran Road, Cebu Business Park, Cebu City Philippines Tel: (63) / Fax: (63) Contact: Narciso M. Solon sing.solon@asia.lockton.com OUR MISSION SINGAPORE Lockton Companies (Singapore) Pte Ltd To be the 36 Robinson worldwide Road, #16-01 value City House, and service leader in Singapore insurance brokerage and risk management service Tel: (65) Fax: (65) Contact: Tony Mitchell OUR GOAL tony.mitchell@asia.lockton.com To be the best place to do business and to work THAILAND Lockton Wattana Insurance Brokers (Thailand) Ltd 35th Floor, United Center Building, 323 Silom Road Bangrak, Bangkok 10500, Thailand Tel: (66) Fax: (66) Contact: Wattana Wongvisesnopakun wattana@asia.lockton.com VIETNAM Lockton Companies (Singapore) Pte Ltd Vietnam Representative Office Unit 1503, Saigon Riverside Office Centre, 2A-4A Ton Duc Thang Street, District 1, Ho Chi Minh City, Vietnam Tel: (84) Fax: (84) Contact: Nguyen Van Tan nguyenvan.tan@asia.lockton.com Australian Reliance Pty Ltd SYDNEY Level 5, 56 Clarence Street, Sydney, New South Wales 2000 Tel: (61) Fax: (61) Contact: Chris Stannage cstannage@australianreliance.com.au Australian Reliance Pty Ltd MELBOURNE Level 15 Fawkner Centre, 499 St Kilda Road, Melbourne Victoria 3004 Tel: (61) Fax: (61) Contact: Jim Malady jmalady@australianreliance.com.au INDIA Unison Insurance , Glacier, Jetalpur Road, Vadodara Tel: (0265) Fax: (0265) Contact: B. K. Sinha bks@unisonbrd.com JAPAN Kyoritsu Insurance Brokers of Japan Co Ltd NT Building, 3-87 Hara-machi, Shinjuku-ku, Tokyo, Japan Tel: (81) Fax: (81) Contact: Mitsuko Nara mitsuko.nara@kibj.co.jp TAIWAN Worldwide Insurance Services Enterprise Ltd (WISE) 5F Floor, 112 Chung Hsiao East Road Section 1, Taipei, Taiwan Tel: (886) Fax: (886) Contact: Jack Sha wisetwn@ms15.hinet.net Melbourne

13 OUR MISSION To be the worldwide value and service leader in insurance brokerage and risk management service OUR GOAL To be the best place to do business and to work