Integrated Resource Management System. Feb, 2014

Transcription

1 Integrated Resource System Feb,

2 AGENDA 1. Background 2. Architecture and Components 3. Main Features and Benefits 4. Strengths and References 2

3 1 Background 3

4 Background Pain Points Isolated information system Different model design and interface is complex Different system architeture make convergency is impossible Network maintenance and cutover need long time and have no reference No relation between Service and resource Business Challenges End to end service is impossible Service fulfillment by manual lower the accuracy and longer the Service provisioning time New service provide is impossible Complex Product Catalogs Targets Convergency Resource management Business support Operation and maintenance Full life cycle management Vision Improve Service Fulfillment Process & reduce fulfillment cost Improve Customer Service & Customer Experiences Improve Enterprise Competitiveness 4

5 System Positioning in etom - OSS Enabling all specialties & whole network resource inventory management, enabling end-to-end business service fulfillment for customers. Improving management of shard resources, off-line resources, service-facing resource, integrated resources. Providing real-time infrastructure resource information for other applications. 5

6 2 Architecture 6

7 Function Architecture Integrated Resource System Model Naming Resource Provision GIS Application Netwo rk Mgt Regio n Mgt Data Quality System Customer View Resource Alarm Analysis Topolo gy Mgt Lifecy cle Mgt System Resource Application Resource Inventory Data shared Service Service Query Asset Informa tion Service Fulfillm ent Data Loader 7 基 础 支 撑 层

8 System architecture Convergency Resource - Provides a unified model design for inventory, topo, service and product information - Multi domain relation,in/out plant integration - Configurable and platorm system Multi Client Thick Client GIS App Device Client PDA Web Rich Client Client Web GIS Integrated Server ArcGIS Server ArcSDE Server IRM Server Integrati on Module Integrated Scheme Oracle 8

9 System architecture Service Fulfillment Total Solution Integrated Service Fulfillment - Provide product catalog for publication to self-fulfillment processes - Resource configuration to create end to end service Integrated Resource In plant - Resource Query easy to use, UI like Google - Visible in and out plant - Access capability Out plant - Familiary service and Enterprise service support 9

10 Interface - MTOSI: Multi-Technology Operations Systems Interface (MTOSI) is an XML-based Operations System (OS)-to- OS interface suite. - MTNM: the interface standard of NMS to EMS 10

11 3 Main Features and Snapshots 11

12 Components System Model Naming Unified design for data Establish resource management system description language Guarantee data consistency between different system Improve data quality Avoid manual input or static code writing for specific naming standard Support naming re-generation and automatic adjustment Data Quality System Include data collection, update and verification function Ensure data real-time and integrity for resource system Ensure data consistency and correctness btw resource system and current network User/role authentication Log management Software management System application and performance testing 12

13 Components Resource Application Resource Provision Important component in carrier production process Design communication resource allocation scheme for service provision Keep resource and product case relationship GIS Application Customer View Resource query based on GIS Provide support for data statistics and multi-domain application In and out plant managed using one DB and same data model Resource view and analysis on MAP Product catalog and customer perspective Provide the internal or external customers with related resources view Include end-to-end resource routing view and network view Resource Alarm Analysis Prompt user the threshold exceeded data through data monitoring Provide tools for configuring and modifying resources alarm threshold value Provide report function 13

14 Components Inventory Network Region Physical resource management Logical resource management Service resource management Customer management Common resource management,such as province/city/site/town/room Geographic information management; Resource display, positioning, query, statistics Topology Network topology,such as IP,GPRS,CORE,Transmission,Wireless Show topology in different view,such as region,node,layer Drill down on line or node,sucha service/circuit/section/fiber/optical cable Lifecycle Resource engineering Service load Resource cutover Resource exit 14

15 Components Data Shared Service 基 础 支 撑 层 Service Query Asset Information Network assurance:network backup,network SLA Network analysis:capacity,usage,availability,finance,impact Network cutover: Municipal Construction,network expansion Network design/planning Inseparable with resource management process Helpful for resource display, positioning, query and statistics Service Fulfillment Data Loader Pre-sale support: access capability Service fulfillment:orderticket,workticket,resource configuration,outplant construction Post sale support:fault-service relation,alarm analysis,multi-domain relation Data collection from NMS Service Auto activated Data migration from excel Provide the resource affected information for fault management 15

16 Feature Snapshots 1 Metadata modeling/configurable System - Fully configurable using Configurator - Devices, links, circuits, services, rules - Provides templated processes and interfaces for rapid integration of new technologies 16

17 Feature Snapshots 2 Template based/excel-based data migration Desktop(Short cut) 建 立 统 一 的 设 备 模 板 库 在 设 备 入 网 时 要 求 填 写 设 备 模 板 采 集 表 格 在 采 集 表 格 中 加 强 对 设 备 模 板 Data 类 型 Migration 的 管 理 Configuration(excel) 由 集 团 或 某 省 公 司 牵 头 建 设 全 国 统 一 模 板 库 ( 减 少 各 省 工 作 量 ) Device View(list) 17 Template

18 Feature Snapshots 3 Multi-domain relation:site View->Room View->Device View->Shelf View->Port View>Circuit View - Rich graphical and textual representation for active and passive devices - Multi domain relation 18

19 Feature Snapshots 4 Topology & Circuit - Provide end-to-end service topology view for automating qualification and trouble shooting processes (root cause analysis and service impact analysis) - Rich graphical and textual representation for network and circuit structures - Drilling down and multi domain relation:bsc view->bts view->base circuit-> Transmission circuit->route/section>optical circuit same with frontpage ->logical fiber->cable sectioin->gis location/pipe layout 19

20 Feature Snapshots 5 Network operation/maintance support - Provide GIS supported management through Web and Desktop - Network analysis,such as cable affected service/bts/customer 20

21 Feature Snapshots 6 Service fulfillment support(access ability/workflow based service provide) Adress cover Access Resource Familiary Access Query 21 Enterprise Acess Query

22 4 Strengths and References 22

23 Benefits Data accuracy level up to more than 98% Improved efficiency Network maintaince with 30% savings by IRMS technical support Network planning/design support Reduced cost Reduced device/cable duplication construction Improve the utilization of resource Faster Service fulfillment Improve the service response tima rate from hours to 5min. Faster new services to market. Faster service fulfillment from days level to hour level. Post sales support Reducing fault processing time. 23

24 ALU Global Successful development path OSS/BSS Consultants with delivery capability in 80 countries - The practice has over 250 customers through a unique combination of IT capabilities and network expertise. - The most excellent integrated resource manufacturers - As a network service provider, we have the thoroughly understanding of the network than other pure OSS software provider Global experience, Local share - Approximately experts throughout the world - 12 network operations centres ( NOCs ) provides service - 3 IP transformation test centers ( IPTCs ) sharing the transformation achievements of the network and supporting system global technical support centers and service centers 24

25 References - China CMCC Zhejiang Mobile Integrated Resource System Shanghai/Shanxi/Jian gxi/gansu Mobile Integrated Resource System 25 CU Chongqing Unicom Integrated Resource System Liaoning Unicom integrated OSS solutions

26 TMF Catalyst Program Champions: China Mobile Participants: Alcatel-Lucent, ZTEsoft,Huawei, Ericsson, Boco, Inspur, Beijing University of Posts and Telecommunications Project Overview: This catalyst project demonstrates how to construct and apply end-to-end customer-resource views for converged networks, in order to improve service capability and customer satisfaction, which is essential for transformation from a single mobile network to a converged network. Different layers of customer topology views, service topology views and resource views can be generated for all resources across multiple domains, and utilized in business operational processes, such as customer self-service, product/offer design, resource survey,customer impact analysis; all of which help support improving service efficiency and customer satisfaction. On-site demonstrations of the application scenarios will be available in the catalyst. 26

27 TMF Highlight(Madrid conference) 1. Device template management Function description Equipment resources management based on device template Provide equipment, equipment rack, frame panel, DDF / ODF front view Provide room floor plan management Function characteristic Template based constraint improves the resource data management System constraint relations improves the correctness of data Devices and field show consistent, WYSIWYG, improve the efficiency of fault treatment Engine room floor plan offers room space management, such as machine rental business 3. Graphical route management 2. Convergency in-out plant Function description Help China Mobile propose outbound model to TMF Equipment and pipeline resources in the same database management, such as pipeline carrying cable, optical cable bearing transmission optical path, the transmission optical path load circuit, circuit carried on a set of VIP Dedicated Line Realize the equipment, pipeline drilling The realization of physical - logic - business resources association, implementation of end to end management Function characteristic First time realize the share database management of inbound and outbound. Unified modeling, unified dispatch, improve the on-time rate of service fulfillment GIS based resource survey, improves the correct rate of service fulfillment Through the resource association, implement end to end management, improve fault processing on-time rate 4. Service fulfillment Function description Show the routing node Dumb device management (such as DDF / ODF without NMS) Realize the routing layer drilling Function characteristic Graphical display circuit routing Facilitate VIP service show Facilitate rapid fault handling resource 27 Function description VIP dedicated line fulfillment (six major categories of line 6, such as, voice lines, transmission lines, dedicated Internet) Service fulfillment based on the process, and interface with CRM Closed-loop management for the fulfillment of the resource survey, resource scheduling, construction scheduling Function characteristic Provide support for the mobile service fulfillment Shorten service fulfillment time, improve the efficiency Resources utilization management, improve the efficiency of

28 TMF Experts Feedback John Reilly (TMF, SID Group Chairman) Nigel Davis (Ciena, TMF TIP/FMC group Lead) Chris Hartley (Cisco, TMF SID FMC group Lead) Nigel Davis (Ciena, TMF SID FMC group Lead), Resource Topology (ABE) area is currently not fully specified. The TMF would welcome a proposal from China Mobile in this area based on their IRMS solution. The TMF welcomes China Mobile IRMS contributions towards enhancing the SID in terms of the Outside Plant resource model, logical resource extensions, and cross domain resource correlation. The TMF invites China Mobile to demonstrate their IRMS system, which would be a valuable contribution to the TMF. The TMF invites China Mobile to demonstrate their IRMS system, which would be a valuable contribution to the TMF. Pierre Gauthier (OSS Wave, TMF TIP Lead) Steve Cotton (TMF, Head of Revenue ) The TMF sincerely invites China Mobile to join the TIP group, and contribute on the inventory interface requirements and automated network topology discovery, and towards the development of a common/shared Navigation API. The TMF is greatly interested in the China Mobile Inventory and Asset functionality of IRMS, and hopes that China Mobile can join the asset management group within the next half year. 28

29 Thanks 29