Biography Online - A Guide to Seite 7

Transcription

1 The BA introduced its virtual labor market in 2004 a common platform for all stakeholders, with integrated job matching Job seekers Employers HR-BA- XML EURES Private recruiters HR-BA- XML One integrated Database Applicant s profile Supply Demand bidirectional matching Job vacancy Supply Demand HR-BA- XML External job boards Educational institutions VerBIS Employees of the BA Third Parties Seite 1

2 To successfully tackle the challenges posed by digital transformation, we need coordinated and client-focused online services What do we currently offer? arbeitsagentur.de What s important to us? megatrends coordinated solutions client expectations efficiency & effectiveness technologies budget etc. Where are we going? Seite 2

3 The BA Online 2020 program is being implemented in stages Creating new online networks and exploiting further potential Initiating innovations and providing contemporary solutions APOLLO I: portal for the online application process for BA services BEA: digitally receiving employment documents BEN: online, client-facing employment guidance and professional development tool COBI: online career counseling for students (e.g. video chat) Online services for large employers and temp agencies AMDL: transparency about the quality of third-party service providing Strengthening online support for clients and accelerating processes Live support for benefits application Online tools for case management (e.g. network overview) Online tools for job placement (e.g. history log) Client-focused relaunch of JOB Automated batch processes for big data Continuing development of stream lined processes from beginning to end Recruiting BA staff online Increasing the user rates of online services Online collaboration with thirdparties in the social benefit system Virtual learning environments (for clients: professional guidance consultation; for BA employees: skills development) Further development of online benefits applications handling (APOLLO II) "BA internal digital collaboration Seite 3

4 Efficient end-to-end processes are a fundamental goal of the BA s enterprise architecture Client Applying for social benefits BA employee Providing social benefits Seeking employment Looking for career opportunities Placing clients in jobs Supporting career development portal design efficient end-to-end process models ROBASO* basic & portal services requirements user interface (frontend) IT-systems behind the scenes (backend) basic and special services process control *rollenbasierte Oberflächen role-based user interface Seite 4

5 services portal services ROBASOservices portal serivces Implementing efficient business practices requires knowledge of the end-to-end processes Client BA Employee Client business process checking ability for dark processing dark processing portal service 1 ROBASOservice 1 portal service 2 SOA*- service 1 SOAservice 2 SOAservice 3 SOAservice 4 SOAservice 5 *SOA service-oriented architecture Seite 5

6 BEN is an innovative online service offering client-focused information on employment and professional development Several BA online services offer support for professional development BEN integrates all these into one innovative, clientfocused online service Interactive online service with clientfocused information on jobs, training, further education and labor market prospects Integration of existing online services into one easy to use, state of the art service Expansion of the BA s target group to professionals, to support them in decisions regarding job changes and further education and thus contributes to the decrease of shortages of skilled professionals in the labor market Improved support for individual career development and further education decisions Motivation for professional development Helps prevent unemployment (low-skilled) Encourages participation from unemployed and from hidden unemployed Increases transparency in the labor market (the BA as the first service provider) Seite 6

7 The first version of BEN, combining several essential online services, will be available in 2014 Use cases Job change Advancement Re-entry The main content area shows several tiles. These tiles can be clicked to navigate further into the user s preferences and specific associated content (for example for a job change or for education & training). Investigate opportunities Education & training Climb up the corporate ladder Relocation Welcome back! Applying Right margin In the column to the right of the main content, the user can add items to a quick access list. There are also links to further information, e.g. to the BA s event database. Broaden your horizons Explore, discover and decide The right strategy Seite 7

8 The user will find a broad range of information about his targeted job on BEN s results page ( Auf einen Blick, example here: kindergarten teacher in Nuremberg) Detailed information about occupations out of Statistics and figures, e.g. regional employment prospects, out of Occupation details Entry requirements Remuneration Job prospects Open positions Apprenticeships Additional links, e.g. to Further education options out of Alternative occupations Further education Competencies Seite 8