How to Install Windows 7 software

Transcription

1 Connecting Windows 7 to the network This document outlines the procedure for setting up Windows 7 to use the College and University network. It assumes that the computer is set up and working correctly apart from the lack of networking facilities. If Windows 7 has not yet been installed, please see the documentation that came with Windows 7 or with the computer. You must not attempt to use the network until you have followed and completed all of these instructions. There are two main stages to the installation procedure: Installing software from the DVD (if you need a CD, please contact the Computer Office) Automatically obtaining an IP address from the network management system Stage 1 Installing Software from the Security & VirusScan DVD Before following these instructions, please close all programs, disconnect your computer from the network and make sure that files that cannot be easily replaced are backed up Place the DVD in the DVD drive. The DVD is set to autorun, which means that it should start to work as soon as the DVD drawer is closed If AutoPlay (set in Control Panel) is set to Ask me every time for Software and games, an AutoPlay window will appear on-screen Click on Run menu.exe to display the Security & VirusScan DVD menu Disable System Restore Follow the instructions below to disable System Restore Right click Computer Select Properties Click on System protection (on left hand bar) Click on the Configure button Select Turn off system protection A System Protection warning box will appear - click the Yes button A second System Protection box may appear advising that not all existing restore points will be saved - click the Yes button to confirm that you want to continue switching off system protection Wait whilst the system is disabled If an error box appears concerning an inability to configure disk space, click the OK button to close the System Properties window Restart the computer Removing Previously Installed Antivirus Software You must check for these programs because, if left on your computer, they could stop it from working From the Security & VirusScan DVD menu, click on Remove AntiVirus Software which will open Programs and Features on the Control Panel Scroll down the list of programs and check for any antivirus software (ie. Norton Antivirus, McAfee VirusScan, etc.) Also check for Live Update (another Norton product) Click on the program name and select Uninstall from the bar at the top of the screen A dialogue box will appear to confirm that you want to uninstall the program - click Yes A dialogue box should appear and scan your computer - follow the on-screen instructions to remove the program Close the Programs and Features window once all antivirus programs have been removed Reboot your computer on completion

2 Do you think your computer has a virus? If you think your computer has a virus, from the Security & VirusScan DVD menu, click the Run Stinger button The Stinger window will open ignore any messages about outdated products, if they appear Click on the Scan Now button at the top of the window Stinger will check for the top viruses and trojans - this may take a while Information about anything that is found, and the actions taken by Stinger, will appear in the box at the bottom of the window Click File, Close when the check is complete Service Packs, Patches and Antivirus Installations If you have not checked for and uninstalled the antivirus program on your computer (if any exist), do so now, following the instructions above If you have to restart your computer, click on Start, My Computer, and double click on the University crest (D:) to restart the DVD Installing Windows 7 Patches From the DVD menu, click on Click to install OS patches If patches are available, when the installation dialogue box appears, click the OK button to install patches A Command window will appear - press any key on your keyboard to begin the installation Once the installation is complete press any key and the window will disappear Reactivate System Restore Follow the instructions on the first page, but this time select Restore system settings and previous versions of files Click OK Restart the computer Installing VirusScan Enterprise 8.8 From the Security & VirusScan DVD menu, click Click to install VirusScan A VscanCD dialogue box will appear [Virus Scan will install silently and may take some time] Another dialogue box will appear [Wait for the VirusScan Shield (Blue Edging) to appear in the notification area, click OK then restart your computer] When VirusScan s blue, white and red shield appears at the bottom right of the screen (you may need to click on the Show hidden icons link (small white triangle) in the notification area), click the OK button on the dialogue box Restart your computer once the installation is complete Updating the Antivirus Program Right click the VirusScan shield at the bottom right of the screen Click on VirusScan Console Right click Access Protection and select Disable Close the VirusScan Console window Restart the Antivirus and Security DVD again by clicking on Start, My Computer, and double clicking the University crest (D:) From the DVD menu, click on Install Anti-Virus Definitions The Super-Dat wizard will appear on the screen Click the Next button to extract and copy the files Follow the on-screen instructions to install the stored definitions once your computer is connected to the internet, up-to-date definitions can be downloaded Right click the VirusScan shield at the bottom right of the screen Click on VirusScan Console Right click Access Protection and select Enable

3 Close the VirusScan Console window Running an Antivirus Check Prior to connecting your computer to the network, please run an antivirus check Click on the Start menu Click on All Programs Click on the McAfee folder Click on Virus Scan Console Double click Full Scan Click on the Scan Items tab Select Scan files that have been migrated to storage If it is available, click on the Apply button If you receive a Notification message about saving scan settings, click the Yes button This check can take some time as it is checking ALL the files on your computer If you get a message about old DAT files, click the OK button and continue instructions on how to update the antivirus definitions, after connecting to the network, can be found near the end of these instructions Windows Firewall A firewall is included as part of the Windows 7 installation. If you already have a personal firewall on your computer (ie. you have deliberately purchased a program such as Zone Alarm), please either disable it or the Windows Firewall. If you had a firewall included in a program that you have uninstalled as part of these instructions (ie. Norton Internet Security), please make sure that the Windows Firewall is switch on by following the instructions below and selecting the On, rather than the Off option If you have not purchased a separate firewall, skip this section and go to Setting Passwords on Windows 7 Disabling the Windows Firewall If you have your own personal firewall, and wish to use it, rather than the Windows Firewall, please follow the instructions below to disable the Windows program. If you are unsure, check with the Computer Office (B2) before making any firewall changes. Click on Windows Firewall To switch off the Windows Firewall, click on Turn Windows Firewall on or off (left pane) On the Customize settings for each time of network window, select each instance of Turn off Windows Firewall Click OK Close all the windows Enabling Ping when using a firewall The Computing Service runs a friendly probing service on all computers on the University network to make sure that they are not running anything that could be a security risk. One of the first probes sent is a ping a test to see if your computer is working. If you have a firewall your computer must be set up to respond to a ping. On Windows 7, this is set a little differently: Select Computer Right click on the University shield icon and select Open Double click the Config folder Right click the file Set_Ping_On.bat (the.bat may not appear if you have your file extensions hidden) Select Run as administrator from the drop-down list A window labelled c:\windows\system32\cmd.exe will appear When prompted, click a key on your keyboard to close the window Setting Passwords on Windows 7 With so many people using fast Internet connections, such as the Murray Edwards' network or broadband at home, it is

4 important that computers are password protected to ensure that no one can access them when they are switched on. It is dangerous to assume that no one will notice you or attempt to hack in to your machine; programs have been specially written to look for unprotected computers. Setting your own password Click on User Accounts Click on Create a password for your account Type your password of no less than six characters and preferably a mix of letters and numbers, in the New password box Retype the password in the Confirm new password box If you think that your password is sufficiently obscure that you are likely to forget it, type a cryptic clue in the Type a password hint box Click on the Create Password button You have now set yourself a password Repeat the above for all accounts on your computer that do not have a password Switching Off Remote Assistance Remote Assistance is a feature available under Windows 7 that has been designed to allow others to log on to your computer to provide you with assistance if you have a computer-related problem. Unfortunately, this feature could also allow access to unwelcome individuals and so it is better to turn this feature off. To do this: Double click the System icon Click on Remote settings (left hand bar) Make sure that Allow Remote Assistance connections to this computer is not ticked. If there is a tick in the box, click on the box again to remove the tick Click OK Stage 2 - Automatically obtaining an IP address from the network management system: Switching to DHCP DHCP (Dynamic Host Configuration Protocol) will allow your computer to automatically collect the appropriate network settings Click Network and Sharing Center Click Change adapter settings (left hand bar) Right click Local Area Connection Click on the Properties button Remove the tick next to the following: Internet Protocol Version 6 (TCP/IPv6) Link-Layer Topology Discovery Mapper I/O Driver Link-Layer Topology Discovery Responder Click on Internet Protocol Version 4 (TCP/IPv4) Click on the Properties button Select Obtain an IP address automatically Select Obtain DNS server address automatically to confirm the settings on this window and the Local Area Connection Properties window Close the remaining Control Panel windows Connect your computer to the network socket in your room Registering your computer for the first time Start your web browser, ie. Internet Explorer

5 Your browser will automatically go to the Murray Edwards College Network Registration: Login page Either: Enter your PWF user id and password in the log-in boxes, or Click on the link labelled Click here to log in using Raven On the Raven Authentication Service page, type in your user id and your Raven password to confirm your identity A page titled Summary of Your Registrations should appear, confirming that you are not registered on the system Click on the Apply for access to Murray Edwards College Network link Please read the Terms and Conditions of Network Use document Click the link labelled Please click here to proceed with registration On the Application For Registration page, select Click Here to Apply On the next page select your type of computer, e.g. PC, Desktop, Windows Vista and then click on the Submit Application button Check your details on the next page. As your computer is automatically registering with Murray Edwards network management system and obtaining an IP address from the University this may take up to 15 minutes to complete Once you have clicked the Submit button you will automatically be forwarded to the View Summary page If you scroll to the bottom of the page the Status refresh feature will continually refresh your page until your connection is activated Once the screen shows Your network connection is now fully activated click on one of the links to test the connection. If the page displays successfully, your computer is now ready to use on the network If you computer fails to connect to the network after 20 minutes, please contact the Computer Office (B2) Registering a new (replacement) computer, an additional computer or from a new bedroom Start your web browser, ie. Internet Explorer If your browser does not automatically go to the Murray Edwards College Network Registration: Login page, type the following on the address bar, Either: Enter your PWF user id and password in the log-in boxes, or Click on the link labelled Click here to log in using Raven On the Raven Authentication Service page, type in your user id and your Raven password to confirm your identity A page titled Summary of Your Registrations should appear, showing your existing computer registration in a wide blue bar across the screen New (Replacement) Computer If you have a new (replacement) computer, find the heading Mac address, and click the link REGISTER AS CURRENT COMPUTER On the Register New MAC Address page, click the Confirm registration of new Mac address link to amend your computer registration If your computer fails to connect to the network after 20 minutes, please contact the Computer Office (B2) Additional Computer If you have a second computer, and have permission from the Computer Office to use an additional computer on the network, scroll down the screen and click on the link Apply for access to Murray Edwards College Network Additional computer applications are manually activated by the Computer Office, and therefore will not work until authorised by a member of the Office If the Computer Office is staffed, and your computer fails to connect to the network after an hour, please contact the Computer Office (B2) New Bedroom If you have moved rooms, find the heading Location, and click the link ENABLE ACCESS Temporary Move (no more than 24 hours) On the Authorize Current Location page, click Temporarily Authorize Access from Current Location

6 The next page will confirm your temporary change of location Permanent/Long Term Move On the Authorize Current Location page, click Update Registered Location to Current Location The next page will confirm your change of registered location If your computer fails to connect to the network after 20 minutes, please contact the Computer Office (B2) Updating VirusScan Enterprise 8.8 Although the antivirus software is configured to automatically update, you may wish to force an update, for instance, just after you have first logged on. Right click the VirusScan shield icon (possibly via the Show hidden icons button - a white triange on the bottom right of the screen) Select Update Now... A window titled McAfee AutoUpdate will appear A progress bar will travel across the screen as the system looks for updates The progress of the update search will appear beneath the bar When Update Finished appears, click the Close button Checking Virus Definition Numbers Occasionally, if Murray Edwards or the University are hit by a particularly bad virus, a warning will be sent out, giving the number of the Virus Definition that needs to be installed on your computer to make sure that it is protected. You can find the Definition number by doing the following: Right click the shield icon (via the Show hidden icons button - bottom right of the screen) Select About VirusScan Enterprise... The number you need to check is the third line down DAT Version If your DAT Version number is lower than that required to cope with a virus, follow the Updates instructions above Click on the OK button to close the box Automatic Update Settings Windows 7 is configured to automatically download and install patches, however, the default time for doing this is 3.00am, when most people s computers are switched off. To make sure that your computer is fully protected, follow the instructions below to set a download time that suits your own timescales. Click on All Programs Click on Windows Update Click on Change settings (left hand bar) Make sure that Install updates automatically (recommended) is selected (next to green shield) Make sure the drop down box under Install new updates is set to Every day Set the download time to something like 19:00 (or whenever you are most likely to have your computer switched on) Close the Windows Update window Downloading and Installing Windows Updates Although Windows 7 is configured to automatically download and install patches, you should run a manual check after you have first logged on to ensure your computer is fully protected. Only important updates should be downloaded and installed to prevent important drivers and system files from being overwritten by inappropriate replacements. Click on All Programs Click on Windows Update Click on Check for updates (left hand bar) If updates are available a message giving the total important updates will appear on the Windows Update screen Click the Install updates button

7 When the message The updates were successfully installed appears, close the Windows Update window Microsoft s Antispyware Program Microsoft Defender, which comes pre-installed on Windows 7, is a free program that helps to keep your computer free of spyware (a program that is installed without your knowledge to monitor or block your network access). Defender will constantly monitor for changes to your computer, sometimes popping up message boxes to warn you of changes, sometimes asking for permission for changes and additions. If a message box appears asking for permission for a file to be amended or added to your computer, and you have not actively chosen to install a program, select Deny from the options given to help protect it from spyware. If you are in doubt, the Computer Office at support@murrayedwards.cam.ac.uk. Running a spyware scan Microsoft Defender constantly scans for spyware, however, if you are concerned that your computer is infected, follow these instructions Click on Start, Control Panel, Windows Defender If a message appears that the program is turned off, click on the link to turn it on If appropriate, click on the Check for updates now button Once the program is up-to-date, do the following: For a quick scan, click Scan button on the menu bar, or, for a more thorough scan click the down arrow next to the Scan button and select Full Scan When the scan is complete, a window will appear either saying that your computer is fine, or it will display a summary of findings Click OK to remove the list If spyware has been found a further list will be displayed showing the name of the spyware, the threat level and recommended actions To view information about an entry, click once on the spyware name and details will appear in a blue box to the left of the screen What to do if spyware is found Working on the assumption that all spyware on your machine has been put there without your express consent or knowledge, the College recommends that you remove any spyware found on your computer. To do this follow these instructions: If the Recommended Action next to a Spyware item shows Ignore, click on the down arrow and change it to Remove Do this for all Ignore entries on the list At the bottom of the screen click in the box next to Create restore point to ensure that if anything is removed in error, it should be possible to get it back Click the Continue button A window will appear confirming that you want the system to make the changes you selected (in this case, remove the spyware) - click Yes Prior to removing the items a dialogue box will appear confirming that the system will create a Restore Point Once this has been created a new dialogue box appears showing the various stages of the spyware deletion on a per spyware entry basis Once the items have been removed a dialogue box will appear requesting a reboot to complete the deletion process Click Yes to reboot immediately Microsoft Phishing Filter Phishing is a criminal activity whereby phishers attempt to fraudulently obtain sensitive information such as passwords, credit card details, etc. by pretending to be a trusted individual or business, such as a bank. The Microsoft Phishing Filter attempts to establish whether a web site you are visiting is genuine by comparing the address of the link to the address of the link s actual destination and warn you should there be a disparity. Start Internet Explorer When the Microsoft Phishing Filter appears, select the option Turn on automatic Phishing Filter (recommended) (next to the green shield) Murray Edwards Computer Office July 2011