Medical Transcription Services. Vibha Inc

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Laureen Ball
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2 MEDICAL TRANSCRIPTION Vibha Inc. specializes in providing efficient, superior quality and timely medical transcription using the latest technology for the health care industry. We continuously strive to improve our services by consulting with physicians both in the United States and abroad. Copyright 2005 Vibha Inc. 2

transcription using the latest technology for the health care industry.

3 WHAT WE OFFER 800 # provided to dictate or upload your Digital Voice Files to our Secure Web site like an attachment or using our easy to handle File Transfer Protocol Software. Guaranteed transcription accuracy. Quick Turn around Time, less than 24 hours for delivery. Experienced staff 100% HIPAA Compliant System. Finished transcription remains on secure server for 30 days. Copyright 2005 Vibha Inc. 3

Guaranteed transcription accuracy. Quick Turn around Time, less than 24 hours for delivery.

4 WHAT WE OFFER Secured and password protected client areas. Option to choose convenient way to receive transcribed report. Transcribing for all specialties and sizes of practice. Custom formats designed to meet your requirements. Monthly billing available online. We work 24/7/365 for you. Copyright 2005 Vibha Inc. 4

Transcribing for all specialties and sizes of practice.

5 HOW WE OFFER LOW PRICES Outsourcing of transcription is now a practical, fast and cost effective option for medical practices. Our belief in better service and competitive pricing to our clients made us establish Venus Business Solutions, Inc. in India. At Venus, our highly qualified and experienced staff monitored under trained physicians are equipped with the latest technology in the field of Medical Transcription. Every transcribed report is reviewed and edited by physicians prior to delivery of the report. Copyright 2005 Vibha Inc. 5

At Venus, our highly qualified and experienced staff monitored under trained physicians are equipped with the latest technology in the

6 HIPAA-Security Overview Vibha Operations IT Invest Purchase Maintain Venus IT Supervisor System Admin Office IT Operations Vibha Vibha- Venus Maintain Set-up Create Logs Daily Review Maintain Report Review Records Update Action/Soluti on FTP & Individual System Daily Logs Daily Firewall Testing Copyright 2005 Vibha Inc. 6

Create Logs Daily Review Maintain Report Review Records Update Action/Soluti on

7 Send Process- Digital Dictation Device Process: Methods of FILE Transfer Doctor Dictate Download Files Office Log in to the server Upload Files Vibha 24/7/365 Tech Support provided through phone & s with no extra charge. Send Process- Toll Free Dictation Process: Doctor Dictate On his/her computer sys that takes less than 2 seconds and just 2 clicks We provide with the Dictation Procedure From his/her sys to our FTP. A File Transfer Protocol software is provided that takes 5-8 minutes to send voice files depending upon the size of the file and is just a simple dragdrop process. Receive Process- FTP Software: Receive Process-Via s: Log in Log in to the server Office Office Download Download A File Transfer Protocol software is provided, that takes 2-3 minutes to receive word reports and is just a simple drag-drop process. From our website or your personal Copyright 2005 Vibha Inc. 7

Send Process- Toll Free Dictation Process: Doctor Dictate On his/her computer sys that takes less than 2 seconds and just 2 clicks We provide with the Dictation Procedure From his/her sys to our FTP.

8 Process Map for FILE Transfer India Venus Manage People Vibha Setup/ Process Info Venus Receive Download Confirm Format Delete Templates/ Logs Upload Delete Vibha Maintain Dictation-Out/Sample-Information (Check till 12 PM EST) Transcription-In (UPLOAD by 9 AM EST, TAT less than hrs to be MAINTAINED) Dictation- Out/Feedback -Information EVERYDAY Copyright 2005 Vibha Inc. 8

Dictation-Out/Sample-Information (Check till 12 PM EST) Transcription-In (UPLOAD by 9 AM EST,

9 Daily Quality Process Quality Overview MT Proofer Editor Office System Admin Transcribe Review Tapes Review Select Test/Scale Evaluate Conduct Test Record values Deliver Fill blanks, if any; Check Daily Random - Quality Process Templates Quality -Editor Check Templates Office System Admin Review Select Test/Scale Select Specimens Conduct Test Record values Deliver Is the file transcribed properly? Rework - Quality Process Pick correct standard procedure for accuracy Customers/ Venus picks Check Templates Authorize QC Match requirements Rework Quality Office System Admin Inform/Analysis Problem Review Tape Review Report(s) Select Report(s) Conduct Test Record values Deliver Is the report Pick correct Customers/ Match transcribed Check Compare standard for Venus picks requirements as heard? Templates pervious data Copyright 2005 accuracy Vibha Inc. 9

10 Feedback Process Map Venus Vibha Quality s Collect Info Review Info Evaluate Info Prepare Feedback Prepare Templates Update Feedback Report Compare client feedbacks with current Venus reports If required Inform MTs, Proofers, Editor & Vendors Issues to Operations Daily Random Feedback Process Check System Admin Operations Quality s Pick Assign Compare Record values Notify Report Pick from MT s & Proofers current reports Is feedback followed & file transcribed properly? which the feedback is not followed Check Templates Failures to MTs, Proofer & Vendors Issues to Operations Copyright 2005 Vibha Inc. 10

System Admin Operations Quality s Pick Assign Compare Record values Notify Report Pick from MT s & Proofers current reports Is feedback followed & file

Reliable, customer-driven quality Skilled,

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