NURIT. Card Payment Terminal. User Manual

Transcription

1 NURIT Card Payment Terminal User Manual

2 Application 4.90 NURIT POS Terminal (All Models) Copyright Notice Copyright Lipman Electronic Engineering Ltd. All rights reserved. The content of this publication is for informational purposes only and is subject to change without notice. It does not represent a commitment on the part of Lipman Electronic Engineering Ltd. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated to any language in any form by any means without the prior written permission of Lipman. Trademark Information NURIT is a registered trademark of Lipman Electronic Engineering Ltd. All other product and brand names contained in this manual are trademarks of their respective owners. Catalog Number??????? Print Date January 005 ii User Manual

3 NURIT POS Terminal (All Models) Application 4.90 About this Manual Thank you for purchasing the NURIT Card Payment System. You now own one of the most reliable and easyto-use electronic point-of-sale (POS) terminals manufactured today. This manual provides basic user instructions. To fully utilize the features of your NURIT, and for general safety purposes, it is recommended that you familiarize yourself with this manual, your NURIT terminal and any peripheral equipment or accessories you may be using. It is recommended that you store this manual in a safe place for future reference. Document Conventions Warning denotes that failure to follow the specific procedures and practices described may result in personal injury. Caution denotes that failure to follow the specific procedures and practices described may result in damage to the NURIT device or other equipment. denotes helpful hints and other important information about the use of the NURIT device are described. CHART FOR STEP # - Due to keyboard differences, actions will differ with the NURIT model. Make sure to match the action with the NURIT model being used. - Denotes a definition or explanation about the User Function in the step/action table that follows. - Denotes an example of when and why the User Function should be performed. User Manual iii

4 Application 4.90 NURIT POS Terminal (All Models) Table of Contents USER MANUAL... I Copyright Notice... ii Trademark Information... ii Catalog Number... ii Print Date... ii ABOUT THIS MANUAL... III Document Conventions...iii NURIT TERMINAL SCREENS...0 NURIT NURIT 30XX Series & NURIT NURIT 8000 & TERMINAL COMMUNICATION OPTIONS... NURIT KEYPAD LAYOUTS... Key Definitions Keypad Layout Keypad Layout Keypad Layout Keypad Layout Keypad Layout... 7 PERFORMING SALE TRANSACTIONS...8 Credit Cards... 8 Debit Cards... 0 EBT Cards (Electronic Benefits Transfer)... Check Sale... 3 Cash Sale... 5 RETAIL TRANSACTIONS WITH TIPS...6 Credit Cards... 6 Processing a Sale with Signature Capture... 7 VOIDS...8 Void Sale... 8 Void Return... 9 Void Forced Sale iv User Manual

5 NURIT POS Terminal (All Models) Application 4.90 Table of Contents, cont'd RETURNS...3 Credit Return... 3 Debit Return... 3 Verify Forced Transaction Telephone Calling Card Activation Batch Process Bridge Upload (Image Capture) Accessing Hot Keys Counter Tip Driver License Verification... 4 DL Verification General Report DL Verification Clerk Report DL Verification States Report Clear Driver License Data QUICK SERVICE PAYMENT (QSP)...48 Processing a QSP Transaction Voiding a QSP Sale... 5 TERMINAL MENU...53 Navigating Menu Options Menu Options REPORTS...55 Printing the Default Report Printing the Current Report Transaction Types on Reports Print History Reports... 6 Display Transactions Receipt Copy Print Performance Report Tip Report Report Setup Visa/MasterCard Options Report Setup Params on Tip Report RAM Disk Report Communication Log Report User Manual v

6 Application 4.90 NURIT POS Terminal (All Models) Table of Contents, cont'd MERCHANT PARAMETERS...7 Authorizations Transaction Type Authorizations Card Type Authorizations Debit Prompt Security Levels Edit Header/Trailer Set Cash EDC Merchant Fee... 8 Set Batch Time... 8 Industry Prompts... 8 Site ID MERCHANT OPTIONS...85 Accessing the Merchant Options Menu Paper Type No Paper Mode Buzzer Set Operation Mode Battery Saver Print Disclaimer... 9 Set Menu Type... 9 Set Halo... 9 Print Setup Store and Forward Enabling Store and Forward Store and Forward Mode Select Display Offline Transactions Store and Forward Reports Upload Transactions...00 Resend Failed Transactions...0 Delete Failed Transactions...0 Check Reader...03 Check Imager Send Images (Bridge)...05 Check Imager Send Images (FTP)...06 Check Imager Clear Images...07 Check Imager Setup Menu (Bridge)...08 Check Imager Setup Menu (FTP)...09 vi User Manual

7 NURIT POS Terminal (All Models) Application 4.90 Table of Contents, cont'd Check Imager - Franking... 3 Signature Option... 4 Bridge Communication... 4 Language Setup... 5 External Card Reader... 6 ISP Communication... 6 HOST PARAMETERS... 7 Accessing the Host Parameters Menu... 7 Host Parameters... 8 Host Phones... 8 Print EDC Setup... 9 Protocol Version... 9 AutoDial Setup... 0 Host Radio Address... SYSTEM OPTIONS... Accessing the System Option Menu... 3 Terminal Time and Date... 3 Edit PIN Key... 4 Select Master Key... 5 Set Batch Number... 5 Edit Database... 5 Working Mode... 6 Tip Options... 6 Fraud Control... 9 AVS On Swipe... 9 AVS On Card Present... 3 AVS On Card Not Present... 3 Card Present V-Code Comment Option Test Mode Predial Call PIN Pad Initialize PIN Pad Function PIN Pad Configuration Select MAC Key Location Status Bar User Manual vii

8 Application 4.90 NURIT POS Terminal (All Models) Table of Contents, cont'd RADIO PARAMETERS Radio Tests RSSI...40 Radio Tests Terminal MAN Number...4 Radio Tests Terminal LLI Number...4 Radio Tests Radio Information...43 Print Parameters...44 Battery Test...45 DOWNLOAD Parameters...46 Autoload...46 Application Only...47 Communication Parameters...47 COMMUNICATION Minimum Retries...49 Tone/Pulse Dial...50 Exchange Prefix...5 Gateway...5 Suffix...5 Via...53 Check Line...54 Dial Tone Check...55 APPENDIX A: RESTAURANT TIPS & TABS Working Mode Tip Options...56 Add Tips...59 Tip Overage...6 Working Mode Tab Option...6 Open a Tab...63 Close a Tab...64 Close a Tab, cont d...65 Deleting a Tab...66 Show Tabs...67 Tab Report...67 Open Tabs Report...68 Closed Tabs Report...68 viii User Manual

9 NURIT POS Terminal (All Models) Application 4.90 Table of Contents, cont'd APPENDIX B - TROUBLESHOOTING APPENDIX C - TELEPHONE CALLING CARD... 7 APPENDIX D - LIPMAN USA LICENSE AGREEMENT NURIT POS EDC Terminals End-User License Agreement FOR Lipman USA Software SOFTWARE PRODUCT LICENSE User Manual ix

10 Application 4.90 NURIT POS Terminal (All Models) NURIT Terminal Screens The Screen representations shown in this manual depict the size of the NURIT 085 terminals and may not be representative of the size of your specific NURIT model. The following is an example of the screen display for the idle screen and Main Menu screens for all of the different NURIT terminal displays. NURIT 085 Idle Prompt Screen: CREDIT...SALE ACCOUNT --> Main Menu Screen: MENU SCREEN:.Reports NURIT 300 & NURIT 830 Idle Prompt Screen: Main Menu Screen: CREDIT...SALE ACCOUNT --> NURIT 8000 & 800 Idle Prompt Screen: CREDIT...SALE ACCOUNT --> MENU SCREEN:.Reports.Merch Params 3.Merch. Options 4.Hosts Params Main Menu Screen: MENU SCREEN:.Reports.Merch. Params 3.Merch. Options 4.Hosts Params 5.System Options 6.Radio Params 7.Download 8.Communication 9 NOS Menu 0 User Manual

11 NURIT POS Terminal (All Models) Application 4.90 Terminal Communication Options Please review the following chart for information regarding the different NURIT model communication options. MODEL LAND LINE WIRELESS GPRS ETHERNET NURIT 085 NURIT 300 NURIT 8000 NURIT 800 NURIT 830 User Manual

12 Application 4.90 NURIT POS Terminal (All Models) NURIT Keypad Layouts All NURIT terminals have a number of keys in common. These keys are the same and perform the same function regardless of the NURIT model. Other keys are unique to either one model or a series of models. Key Definitions Below is a list of Lipman Keys and their definitions/functions. KEY -0 Number Keys MENU/ESC ALPHA/COPY FUNCTION Enter amounts, account numbers, dates and any numeric value. When used with the ALPHA key, accesses the alpha characters. Used to access the Main Menu and exit the different menu levels. Cancels an incomplete transaction. From the main menu, access the Receipt Copy menu. When entering data, changes the number to one of the alpha characters on the key. Displays the terminal date/time when at the ENTER PASSWORD prompt. User Manual

13 NURIT POS Terminal (All Models) Application 4.90 Key Definitions, cont d KEY REPORT BATCH PAYMT MODE CLEAR FEED REVIEW / ENTER Function/Arrow Keys F-F8 Keys ON / OFF FUNCTION Prints the current Default Report Begins the Batch Process Cycles through the different EDC types, Credit, Debit Cash, etc. Erases the information when entering an amount or an account number. Erases character under the cursor when editing parameters, header and trailer. Advances the paper one line. Displays current totals for each EDC type and scrolls through by EDC type. Accepts entered information. Executes the current function. <RETURN >, <VOID >, <VERIFY > and <FORCED >. When at the idle prompt, accesses the specific transaction type. When in a menu, scrolls up and down through the menu choices. Moves the cursor left & right in a parameter field. These are HOT Keys that must be programmed prior to use. Eight keys which act as short cuts to specific reports, functions and menus. F-F4 keys and unmarked keys (F5-F8) under the LCD display. Powers the terminal On & Off. User Manual 3

14 Application 4.90 NURIT POS Terminal (All Models) Key Definitions Use the table below to identify the keys on your NURIT model # -0 Report Batch Paymt Menu Alpha Review Verify Return Clear Feed Void Forced Enter F-F8 ON/OFF 4 User Manual

15 NURIT POS Terminal (All Models) Application Keypad Layout Below is an example of the key pad layout of the NURIT Keypad Layout Below is an example of the key pad layout of the NURIT 300. User Manual 5

16 Application 4.90 NURIT POS Terminal (All Models) 8000 Keypad Layout Below is an example of the key pad layout of the NURIT Keypad Layout Below is an example of the key pad layout of the NURIT User Manual

17 NURIT POS Terminal (All Models) Application Keypad Layout The NURIT 800 is unique in that it has six quick select keys, three on each side of the LCD display. These keys give the NURIT 800 an ATM style face and allow the user to quickly and easily navigate from one application to another. User Manual 7

18 Application 4.90 NURIT POS Terminal (All Models) Performing Sale Transactions Credit Cards A Credit Card Sale can be completed either by swiping the customer s credit card or by manually entering the account number and expiration date on the front of the card. Please check rates with your bank for manually entered transactions. 3 Make sure the CREDIT SALE idle prompt is displayed. CREDIT...SALE ACCOUNT Swipe the credit card, or type the account number and expiration date. Type the amount of the transaction without a decimal point then <ENTER>. CREDIT...SALE AMOUNT If the account number was manually entered, the terminal will ask if the card is present. Depending on the user s response the terminal will prompt for V-code and other AVS settings. * Dependent upon Fraud Control settings. 5 6 Press <ENTER> if the card is present OR <MENU> if the card is not present. Enter the three digit V-code from the back of the credit card then <ENTER>. Card Present ENTR=YES, MENU=NO Enter CVV: Continued on next page. 8 User Manual

19 NURIT POS Terminal (All Models) Application 4.90 Credit Cards, cont d 9 Enter the street address number then <ENTER>. i.e.: If billing address is 3 Main St., enter 3. Street Address? 0 Enter the ZIP Code then <ENTER>. Enter Zip Code: The terminal dials out for an approval and prints one receipt. Press any key for the second receipt to be printed. TEAR SLIP - -> Press Any Key CARD TYPE CVC CODE CVV CODE CID CODE VISA MasterCard AMEX Discover For more information on V-Code, see page 35. For more information on AVS (Address Verification System), see pages User Manual 9

20 Application 4.90 NURIT POS Terminal (All Models) Debit Cards A Debit Card Sale must be completed by swiping the customer s debit card through the card reader. Manually entered debit transactions are not allowed From the idle prompt use the chart below to press the corresponding button for the DEBIT prompt. NURIT 8000 & 800 press <ENTER> Swipe the debit card. Debit cards must be swiped. Type the dollar amount of the transaction and press <ENTER>. The terminal prompts you to enter a Cash Back amount. DEBIT...SALE ACCOUNT CHART FOR STEP All Other Models press <PAYMT> DEBIT...SALE AMOUNT 0.00 CASH BACK Type a Cash Back amount and press <ENTER>. OR, press <ENTER> to bypass Type your PIN and press <ENTER>. * Use external PinPad if connected. TOTAL $XX.XX Enter your P.I.N. 0 User Manual

21 NURIT POS Terminal (All Models) Application 4.90 EBT Cards (Electronic Benefits Transfer) An EBT card transaction is an electronic system that authorizes the issuant to use their government provided benefits to purchase food items or make use of the Cash Benefit feature. EBT transactions can be swiped or manually entered. From the Idle prompt use the chart below to press the corresponding button until EBT..SALE displays. EBT...SALE ACCOUNT CHART FOR STEP NURIT 8000 & 800 press <ENTER>. All Other Models press <PAYMT> Swipe the EBT card, or type the account number and expiration date, or, if required, the GEN number. Press <> for FOOD STAMP Press <> for CASH BENEFIT Type the dollar amount of the transaction and press <ENTER>.. FOOD STAMP. CASH BENEFIT EBT...SALE AMOUNT 0.00 If you selected FOOD STAMP, proceed to Step 7. If you selected CASH BENEFIT, skip to next step. User Manual

22 Application 4.90 NURIT POS Terminal (All Models) EBT Cards (Electronic Benefits Transfer), cont d 6 7 The terminal prompts you to enter a Cash Back amount. CASH BACK Type a Cash Back amount and press <ENTER>. OR, press <ENTER> to bypass. 8 Type your PIN and press <ENTER>. * If you are using an external PIN Pad, you are prompted on the PIN Pad instead of on the terminal. TOTAL $XX.XX Enter your P.I.N User Manual

23 NURIT POS Terminal (All Models) Application 4.90 Check Sale The check MICR (numbers at the bottom of the check usually from left to right) can be entered manually or read by a check reader. When entered manually, the format of the information depends upon the Host Processor. The RDM and other check readers are supported by all POS applications. The Magtech Check Imager is supported by the POS_PLUS application only. From the Idle prompt use the chart below to press the corresponding button until CHECK..VERIFY displays. CHECK...VERIFY AMOUNT 0.00 CHART FOR STEP NURIT 8000 & 800 press <ENTER>. All Other Models press <PAYMT>. Type the amount to be verified and press <ENTER>. 3 Type the 7-digit MICR number on the check then <ENTER>. OR Swipe check in the Check Reader/Imager. Enter MICR or Use Check Reader : The display varies depending on the check host. 4 If a Check Imager is being used, the terminal displays the result. Check Inserted Successfully User Manual 3

24 Application 4.90 NURIT POS Terminal (All Models) Check Sale, cont d The terminal stores the image in its memory. A successful storage confirmation message is displayed. Press any key for the second receipt to be printed. Storing Images, Please Wait Check Image Storage Complete TEAR SLIP - -> Press Any Key 4 User Manual

25 NURIT POS Terminal (All Models) Application 4.90 Cash Sale Your NURIT allows you to record cash sales in your reporting. To do so, the Cash EDC mode must be enabled (see page 8). Cash transactions are for record keeping purposes only. No Host Processor is involved. Cash Transactions will be totaled and listed on the Batch Report. From the Idle prompt use the chart below to press the corresponding button until CASH..SALE displays. NURIT 8000 & 800 press <ENTER>. CASH...SALE AMOUNT 0.00 CHART FOR STEP All Other Models press <PAYMT>. Type the amount to be verified and press <ENTER>. 3 Type the dollar amount of the sale and press <ENTER>. 4 The receipt is printed. User Manual 5

26 Application 4.90 NURIT POS Terminal (All Models) Retail Transactions with Tips Your NURIT provides you the option of turning the Retail Tip on or off (see page 7). You can add up to three tips/gratuities per transaction. You can change the name of the tip for identification and reporting. Credit Cards Make sure the display is at the idle prompt. CREDIT...SALE ACCOUNT Swipe the credit card, or type the account number and expiration date. 3 4 Type the dollar amount of the transaction. Type the tip amount and press <ENTER>. OR, <ENTER> to bypass. : Repeat for Tips # & #3, if required. CREDIT...SALE AMOUNT 0.00 Enter Tip Amt: The terminal dials out for an approval and prints one receipt. 6 Press any key for the second receipt to be printed. TEAR SLIP - -> Press Any Key 6 User Manual

27 NURIT POS Terminal (All Models) Application 4.90 Processing a Sale with Signature Capture Signature Capture is used to electronically capture the Customer s signature as they sign the receipt. You must have access to upload the images to a Web Site for storage and later retrieval. This procedure is available with the POS_PLUS application only. An e-pad peripheral is needed to use this feature. Signature Capture is currently not available on a NURIT Please refer to page 5 for information on Electronic Signature. Make sure the display is at the idle prompt. CREDIT...SALE ACCOUNT Swipe the credit card, or type the account number and expiration date. Type the dollar amount and press <ENTER>. CREDIT...SALE AMOUNT 0.00 The terminal dials out to process the transaction. On successful completion, the terminal prompts you to insert the receipt into the e-pad for the customer to sign. After the customer has signed the receipt using the e- pad, press <ENTER>. Signature - -> ENTR=YES, MENU=NO User Manual 7

28 Application 4.90 NURIT POS Terminal (All Models) Voids Void Sale To void a sale is to nullify an approved transaction, one that has been authorized but not settled. However, if the transaction has already been settled, a RETURN must be processed. A VOID does not remove the hold on the customer s open-to-buy. Example: My customer made a purchase and then came back in a few hours for a refund. Since my terminal had not been batched I was able to process a VOID. From the Idle prompt use the chart below to press the corresponding button until VOID/SALE displays. CREDIT..VOID/SALE ACCOUNT CHART FOR STEP NURIT 8000 press < >. NURIT 800 press < >. All Other Models press <VOID>. 3 Swipe the credit card, or type the account number and expiration date. Type the dollar amount of the sale to be voided and press <ENTER>. 4 Press any key for the second receipt to be printed. TEAR SLIP - - Press Any Key 8 User Manual

29 NURIT POS Terminal (All Models) Application 4.90 Void Return For an explanation of a Return transaction see page 3. A RETURN transaction can be VOIDED if the RETURN has not been batched out. This will nullify the RETURN previously done in the same batch. Example: I processed a RETURN for the wrong amount. Since it is still in my open batch open, I can VOID that RETURN and then process one for the correct amount. From the Idle prompt use the chart below to press the corresponding button until VOID/RTRN displays. CREDIT..VOID/RTRN ACCOUNT CHART FOR STEP NURIT 8000 press < >. NURIT 800 press < >. All Other Models press <VOID>. 3 Swipe the credit card, or type the account number and expiration date. Type the dollar amount of the return to be voided and press <ENTER>. 4 Press any key for the second receipt to be printed. TEAR SLIP - - -> Press Any Key User Manual 9

30 Application 4.90 NURIT POS Terminal (All Models) Void Forced Sale For an explanation of a forced sale see page 4. A FORCED transaction can be VOIDED if the FORCED sale has not been batched out nullifying the original FORCED sale. This does not remove any hold on the customer s open-to-buy. Example: My customer decided to keep the car for an additional day after I processed the FORCED transaction. Since that sale is in the current open batch, I can VOID the FORCED SALE transaction. From the Idle prompt use the chart below to press the corresponding button until VOID/FRCD displays. CREDIT..VOID/FRCD ACCOUNT CHART FOR STEP NURIT 8000 press < >. NURIT 800 press < >. All Other Models press <VOID>. 3 Swipe the credit card, or type the account number and expiration date. Type the dollar amount of the forced sale to be voided and press <ENTER>. 4 Press any key for the second receipt to be printed. TEAR SLIP - - -> Press Any Key 30 User Manual

31 NURIT POS Terminal (All Models) Application 4.90 Returns Credit Return A RETURN is the reversal of an approved and settled transaction. A RETURN issues credit to the customer s credit card. If the transaction has not already been settled, a VOID should be processed. (See page 8.) Example: My customer made a purchase yesterday and then came back today for a refund. Since my terminal had been batched I processed a RETURN. From the Idle prompt use the chart below to press the corresponding button until RETURN displays. CREDIT...RETURN ACCOUNT CHART FOR STEP NURIT 8000 & 800 press < >. All Other models press <RETURN>. Swipe the credit card, or type the account number and expiration date. 3 Type the amount to be returned then <ENTER>. * If original transaction included a tip, enter the total amount. 4 Type the Auth. # of original transaction and press <ENTER>. CREDIT...RETURN AMOUNT 0.00 ENTER AUTH. NO: User Manual 3

32 Application 4.90 NURIT POS Terminal (All Models) Debit Return A debit transaction cannot be voided but it can be returned. Just like a Debit Sale, the card must be swiped to complete a Debit RETURN. From the idle prompt use the chart below to press the first corresponding key for DEBIT and the second until RETURN displays. DEBIT...RETURN ACCOUNT CHART FOR STEP NURIT 8000 press <ENTER> then < >. NURIT 800 press <PAYMT> then < >. All Other Models press <PAYMT> then <RETURN>. Swipe the debit card. 3 Type the amount to be returned and press <ENTER>. * If the original transaction included a tip, enter the total amount. Type the Authorization Number 4 of the original transaction and press <ENTER>. DEBIT...RETURN AMOUNT 0.00 ENTER AUTH. NO: 3 User Manual

33 NURIT POS Terminal (All Models) Application 4.90 Verify A VERIFY represents an approval but does NOT charge the credit card. It reserves the requested amount and places a hold on the customer s opento-buy. To charge the card after a VERIFY a FORCED transaction must be completed. (See next page) Example: I m not sure what the total charge for this service will be so I will perform a VERIFY to receive authorization and hold the estimated amount. From the idle prompt use the chart below to press the corresponding button until VERIFY displays. CREDIT...VERIFY ACCOUNT CHART FOR STEP NURIT 8000 press < > NURIT 800 press < > All Other Models press <VERIFY> Swipe the credit card, or type the account number and expiration date. 3 Type the dollar amount to be verified and press <ENTER>. 4 The verification receipt is printed. User Manual 33

34 Application 4.90 NURIT POS Terminal (All Models) Forced Transaction When authorization has previously been obtained via a VERIFIED transaction or a Voice Authorization, a FORCED sale must be performed to complete the transaction and receive payment. From the idle prompt use the chart below to press the corresponding button until FORCED displays. CREDIT...FORCED ACCOUNT CHART FOR STEP NURIT 8000 press < > NURIT 800 press < > All Other Models press <FORCED> Swipe the credit card, or type the account number and expiration date. 3 Type the dollar amount that has already been authorized. 4 Type the Authorization Number obtained previously and press <ENTER>. ENTER AUTH. NO: 34 User Manual

35 NURIT POS Terminal (All Models) Application 4.90 Telephone Calling Card Activation This function is used after the customer purchases a calling card. The card then needs to be activated in order to use. Follow the instructions below for assistance. From the idle prompt use the chart below to press the corresponding button until PHONE CARD displays. PHONE CARD SWIPE CARD CHART FOR STEP NURIT 8000 & 800 press <ENTER> All Other Models press <PAYMT> Swipe the phone card to be activated. 3 Type the monetary amount that is to be activated and press <ENTER>. 4 Type the clerk number and press <ENTER>. 5 Confirm the displayed amount is the amount that is to be activated and press <ENTER>. User Manual 35

36 Application 4.90 NURIT POS Terminal (All Models) Batch Process The transactions in the terminal need to be settled at the end of the business day, we call this settlement the BATCH PROCESS. You will not receive payment for the days transactions unless the batch process is completed. A manual batch process must be performed unless your processor has automated the process for you. (Autobatch) Example: The terminal display says NEED TO BATCH, that means I need to perform a manual batch process. From the idle prompt use the chart below to press the corresponding buttons for the BATCH process. NURIT 085 press <BATCH> FUNCTION MENU.BATCH : Display varies depending on the NURIT model and host. CHART FOR STEP NURIT 300 & 830 press <FUNC> then <> NURIT 8000 & 800 press <F> then <> Press <ENTER> to batch to host. * Depending upon the EDC types available and the Host Processors loaded into the terminal, the batch process may begin immediately with no additional user interface required. 36 User Manual

37 NURIT POS Terminal (All Models) Application 4.90 Batch Process, cont d 3 Type the number that corresponds with the host to which you are batching. CHOOSE HOST.ALL * Display varies with host. 4 Press <> to close the batch. CHOOSE OPTION.Close Batch * Display varies with host. 5 The terminal dials out to the host processor and prints a batch report. If a terminal is programmed for auto batch, the host closes the batch automatically each night at a specific time. The terminal prints a batch report. However, the report will only clear at the time of the first attempted sale in the new batch. If your terminal is set for auto batch, you may still have the option to batch manually. When applicable, signature and check images are uploaded before batching. User Manual 37

38 Application 4.90 NURIT POS Terminal (All Models) Bridge Upload (Image Capture) Use this procedure to upload captured images (signature and check) to the web. This procedure is available with the POS_PLUS application only. From the idle prompt use the chart below to press the corresponding buttons for the BATCH process. FUNCTION MENU.BATCH * Display varies depending on the NURIT model and host. CHART FOR STEP NURIT 085 press <BATCH> NURIT 300 & 830 press <FUNC> then <> NURIT 8000 & 800 press <F> then <> Using the arrow keys ( and ), scroll to the BRIDGE UPLOAD option and press <ENTER>. 3 The terminal dials out to the Bridge communication phone number and uploads the stored images. 38 User Manual

39 NURIT POS Terminal (All Models) Application 4.90 Accessing Hot Keys Hot Keys are short cuts to reports and terminal functions. To utilize your terminal s Hot Keys they must be programmed with the terminal s software. To see a list of your terminal s programmed Hot Keys you can print the SETUP report. (See page 94.) The NURIT 085 has eight Hot Keys on the face of the terminal, All other models have four Hot Keys available through the FUNCTION key. Example: I can easily print out my report by server # simply by pressing my terminal s F hot key. Example of Print Setup Report Hot Key List: F: Driver License F: Open a Tab F3: Close a Tab From the idle prompt use the chart below to press the corresponding button(s) to access F - Open a Tab. CREDIT...SALE ACCOUNT CHART FOR STEP NURIT 085 press the <F> key. NURIT 300 & 830 press <FUNC> and <> simultaneously. NURIT 8000 & 800 press <F> and <> simultaneously. User Manual 39

40 Application 4.90 NURIT POS Terminal (All Models) Counter Tip This feature is accessed by pressing the [F] or [FUNCTION] key or via an assigned HOT KEY. This feature allows for an unprocessed receipt (tip receipt) to be printed allowing you to obtain the customer s a tip amount before the transaction is processed. This is specifically used in a Retail environment with tips and is not necessary for a restaurant application. Example: I want to give my nail salon patrons a receipt they can write the tip amount on before I process the transaction. I print a counter tip receipt with the amount and a blank tip line. They write in the tip amount and return the counter receipt to me with their credit card. I then process the transaction and I input the tip amount when prompted. From the idle prompt use the chart below to press the corresponding buttons for Counter Tip. NURIT 085 press the assigned Hot Key Tip Receipt AMOUNT 0.00 CHART FOR STEP NURIT 300 & 830 press <FUNC> then <5> NURIT 8000 & 800 press <F> then <5> Enter the base amount of the transaction and press <ENTER>. To receive payment, the transaction must be processed after the counter tip information has been added. (See page 6 for instructions on processing a sale with a retail tip.) 40 User Manual

41 NURIT POS Terminal (All Models) Application 4.90 Driver License Verification Driver License Verification verifies that the magnetic strip information on the driver s license is the same as the information on the face of the license and that no alteration has been done. This feature is programmable at the NURIT Control Center using one of the terminal s hot keys. (See page 39.) All Driver License Verification procedures are available with the application POS7PLUS. From the Idle prompt, press the Hot Key that has been programmed for Driver License Verification. Swipe the customer s driver license with the magnetic stripe facing down and to the right. CREDIT...SALE ACCOUNT Swipe DL Card 3 4 Enter the Server ID and press <ENTER>. Select purchase type.. Tobacco. Liquor 3. Scan (Displays age and issuing state) ENTER SERVER ID 0 SELECT : TOB : LIQ 3: SCAN User Manual 4

42 Application 4.90 NURIT POS Terminal (All Models) Driver License Verification, cont d 5 The terminal reads the magnetic stripe and determines if the customer is of age to purchase the product type. LIQUOR APPROVED : The display varies with the selected product type. 6 The age and state of residence is displayed. Age: 30, PA 4 User Manual

43 NURIT POS Terminal (All Models) Application 4.90 DL Verification General Report This feature prints a report of all Driver License verifications. The report lists all approvals and declines and scans, the clerk verifying the license and the reason for verification. From the Idle prompt, press the Hot Key that has been programmed for Driver License Verification. Use the chart below to press the corresponding key for the DL menu. CREDIT...SALE ACCOUNT Swipe DL Card CHART FOR STEP NURIT 085, 300 & 830 press <REVIEW> NURIT 8000 press < ON/OFF> NURIT 800 press <CLEAR> 3 Press <ENTER> to print the report. DRIVER LICENSE:.Genral Report User Manual 43

44 Application 4.90 NURIT POS Terminal (All Models) DL Verification Clerk Report This feature prints a report of all Driver License verifications processed by a specific server/clerk. From the Idle prompt, press the Hot Key that has been programmed for Driver License Verification. Use the chart below to press the corresponding key for the DL menu. CREDIT...SALE ACCOUNT Swipe DL Card CHART FOR STEP NURIT 085, 300 & 830 press <REVIEW> NURIT 8000 press < ON/OFF> NURIT 800 press <CLEAR> 3 Press <> to select Clerk Report. DRIVER LICENSE:.Clerk Report 4 Type the server ID number and press <ENTER>. ENTER SERVER ID: 44 User Manual

45 NURIT POS Terminal (All Models) Application 4.90 DL Verification States Report Since not all States issue a Driver s License with a magnetic stripe on the back, this feature prints a report of all the supported states that do issue driver licenses with magnetic stripes, which can be verified. From the Idle prompt, press the Hot Key that has been programmed for Driver License Verification. Use the chart below to press the corresponding key for the DL menu. CREDIT...SALE ACCOUNT Swipe DL Card CHART FOR STEP 3 NURIT 085, 300 & 830 press <REVIEW> Press <3> to select Supported States. The terminal prints a list of the states that are currently supported. NURIT 8000 press < ON/OFF> NURIT 800 press <CLEAR> DRIVER LICENSE: 3.Supp. States User Manual 45

46 Application 4.90 NURIT POS Terminal (All Models) DL States Report, cont d The printed list of supported states is updated periodically as different states change the type of licenses they issue. The list below is subject to change. AR AZ CA CO DC FL IA KS LA MA MD MI MN MT NM OH PA TX VA VT WI ON Arkansas Arizona California Colorado District of Columbia Florida Iowa Kansas Louisiana Massachusetts Maryland Michigan Minnesota Montana New Mexico Ohio Pennsylvania Texas Virginia Vermont Wisconsin Ontario, Canada 46 User Manual

47 NURIT POS Terminal (All Models) Application 4.90 Clear Driver License Data This function clears all existing driver license verification information. From the Idle prompt, press the Hot Key that has been programmed for Driver License Verification. Use the chart below to press the corresponding key for the DL menu. CREDIT...SALE ACCOUNT Swipe DL Card CHART FOR STEP NURIT 085, 300 & 830 press <REVIEW> NURIT 8000 press < ON/OFF> NURIT 800 press <CLEAR> 3 Press <4> to select Clear DL Data. DRIVER LICENSE: 4.Clear DL Data 4 The terminal clears all Driver License verification data. DATA CLEARED User Manual 47

48 Application 4.90 NURIT POS Terminal (All Models) Quick Service Payment (QSP) Quick Service Payment (QSP) is a payment system often used in fast food restaurants, parking garages, motion picture theaters (cinemas), take out restaurants, etc. It allows you to process transactions that do not require authorization, receipts, or signatures. Additionally, QSP supports credit card sales and voids only. QSP supports transactions where the card is swiped only, manually key entered transactions are not supported. Manually key entered transactions are processed in the normal manner and print a receipt with a signature line. You can set a Floor Limit for each function (authorization, receipt, and signature), for each card type you process. This must be specified in the file that is built and downloaded to the specific terminal. QSP settings are printed on the Print Setup Report. QSP is available only when your host processor supports and requests it. The credit capture type must be terminal based. Example: My Client is a Parking Garage and they get very busy with long lines. Waiting for transactions to be approved and for the customer to sign the receipt takes too much time and causes longer lines. Setting the Client up with QSP with an Authorization and Signature floor limit will reduce the time needed for credit card transactions, shorten the waiting lines and result in happier customers. 48 User Manual

49 NURIT POS Terminal (All Models) Application 4.90 The table below lists the QSP default Floor Limits: Card Type Merchant Category Default Floor Limit Master Card Fast Food Restaurants $5.00 Master Card Parking Garages $50.00 Master Card Cinemas $35.00 VISA Restaurants (all types) $5.00 VISA Cinema $5.00 VISA Parking Garages/Lots $75.00 for authorization $50.00 for signature $5.00 for receipt User Manual 49

50 Application 4.90 NURIT POS Terminal (All Models) Processing a QSP Transaction Use the instructions below to complete a transaction using QSP. Swipe the credit card Type the transaction amount and press <ENTER> CREDIT...SALE ACCOUNT CREDIT...SALE AMOUNT If the transaction amount is greater than the Authorization Floor Limit, the terminal will contact the host processor; if the amount is less, it will not contact the host processor. If the transaction amount is less than the Receipt Floor Limit, press <ENTER> to print a receipt or <MENU> to proceed without printing a receipt. If the transaction amount is greater that the Receipt Floor Limit, the terminal will print a receipt automatically. If the transaction amount is less than the Signature Floor Limit, the receipt will not have a signature line. If the transaction amount is greater than the Signature Floor Limit, the receipt will have a signature line. Press any key to print a second receipt. TEAR SLIP - - Press Any Key 50 User Manual

51 NURIT POS Terminal (All Models) Application 4.90 Voiding a QSP Sale Use the instructions below to VOID a QSP transaction. From the idle prompt use the chart below to press the corresponding button until VOID/SALE displays. CREDIT..VOID/SALE ACCOUNT CHART FOR STEP NURIT 8000 press < > Swipe the card. NURIT 800 press < > All Other Models press <VOID> 3 4 Type the dollar amount to be voided and press <ENTER>. If the transaction amount is less than the Receipt Floor Limit, press <ENTER> to print a receipt or <MENU> to proceed without printing a receipt. CREDIT..VOID/SALE AMOUNT 0.00 Print Receipt? ENTR=YES, MENU=NO User Manual 5

52 Application 4.90 NURIT POS Terminal (All Models) Voiding a QSP Sale, cont d 5 6 If the transaction amount is greater than the Receipt Floor Limit, the terminal prints a receipt automatically. If the transaction amount is less than the Signature Floor Limit, the receipt will not have a signature line. If the transaction amount is greater than the Signature Floor Limit, the receipt will have a signature line. 7 Press any key to print a second receipt. TEAR SLIP - - Press Any Key 5 User Manual

53 NURIT POS Terminal (All Models) Application 4.90 Terminal Menu Your NURIT Terminal menu options allow you to control your terminal settings without the inconvenience of reprogramming. You can manage the terminal to work best for your business. The menus are divided into main menu options, which have submenu options. You access your terminal s menu by pressing the <MENU> button. Navigating Menu Options Use the following steps for assistance navigating through your terminal s menu options. Press <MENU> CREDIT...SALE ACCOUNT Press the < > and < > arrows to scroll through the menu items and press <ENTER>. OR Type the item s number in the keypad. MENU SCREEN:.Reports User Manual 53

54 Application 4.90 NURIT POS Terminal (All Models) Menu Options The items available in the terminal s main menu are: No. Name Description Reports Merch. Param 3 Merch. Option 4 Hosts Params 5 System Option 6 Radio Params 7 Download 8 Communication Configure report settings and print various reports. Merchant Parameters - security, authorization, receipt header and trailer, etc. Merchant Options (terminal options) - receipt printing options, Store & Forward, connected peripherals, etc. Host Parameters merchant and terminal IDs, authorization and batch phone numbers, etc. Time and date, PIN Pad options, Encryption keys, Tip Options, etc. Radio Parameters - connection tests, diagnostics, batteries, etc. Download applications, parameters and Host protocols. Configure communication parameters and settings. 9 NOS Menu Allows access to the NURIT Operating System sub-menu. 54 User Manual

55 NURIT POS Terminal (All Models) Application 4.90 Reports This main menu option has many submenu items to choose from. For example you can configure your report parameters, set your default report and print reports on command. The items available in the Reports menu are: No. Name Description Default Report Prints the report the user has set as the default. Current Report Prints the currently selected report and allows saving settings to the Default Report. 3 History Report Prints batch transaction totals. 4 Display Transactions Displays information about each current transaction on the screen. 5 Receipt Copy Prints a copy of the last or any receipt. 6 Performance 7 Tip Report 8 Report Setup 9 0 RAM Disk Report * Communication Log Report * Prints a report of terminal performance levels, such as percentage of denials, approvals, swipes, manual entries, and the like. Prints a report of tips received by each server. Configures report for Visa and MasterCard transactions to print together or separately. Adds merchant parameters to Tip Report. Prints report of memory usage, number of stored transactions and transaction capacity. Prints a report of recent communications. * Available only with the POS7_PLUS software User Manual 55

56 Application 4.90 NURIT POS Terminal (All Models) Printing the Default Report Either the Current Report (default) or the Tip Report in the Report Menu options can be set as your default report. Once you have configured the default report it will be the report that prints by pressing the REPORT button on a 085 or Function # for all other terminal models. Example: I print out a current report every time there is a change in shifts. To print this report quickly and easily I set it as my default report. 3 From Main Menu, press <ENTER>. Type the daily password and press <ENTER> Press <ENTER> or type <> then <ENTER> to select the Default Report. MENU SCREEN:.Reports ENTER PASSWORD REPORTS:.Default Report 56 User Manual

57 NURIT POS Terminal (All Models) Application 4.90 Printing the Current Report This report lists the terminal s daily transactions in a format that can be customized. You can choose this report as your default report by saving it when the terminal asks: Save as Default? If yes press ENTER, if no then press MENU. Example: I want a one-time report of Void transactions only so I printed a current report and specified VOID as the transaction type. I did not want to save it as my default so I pressed menu when prompted. From the main menu, type <> to select the Reports submenu. Enter the daily password and press <ENTER> MENU SCREEN:. Reports ENTER PASSWORD 3 Type <> to select the Current Report REPORTS:.Current Report User Manual 57

58 Application 4.90 NURIT POS Terminal (All Models) Printing the Current Report, cont d Press the < > and < > arrows to scroll through the Report Type submenu. Press <ENTER>. OR, type the number of the submenu item CUR. REPORT TYPE.Condensed Rprt 4 The terminal can print several types, as listed below: Report Type Description. Condensed Report Prints transaction number, card type, transaction type, last four digits of account number, and sale amount. Short Report Prints only transaction type and sale amount 3. Journal Rprt Prints a full copy of each transaction 4. Totals Only Prints only daily totals 5 6 Use the < > and < > arrows to scroll through the EDC Type submenu. Press <ENTER> OR, type the number of the submenu item Use the < > and < > keys to scroll through the Card Type submenu. Press <ENTER> OR, type the number of the submenu item CHOOSE EDC TYPE.ALL ENTER CARD TYPE. ALL 58 User Manual

59 NURIT POS Terminal (All Models) Application 4.90 Printing the Current Report, cont d Use the < > and < > keys to scroll through the Sorting Method submenu. Press <ENTER> OR, type the number of the submenu item. Use the < > and < > keys to scroll through the Transaction Type submenu. Press <ENTER> to select OR, type the number of the submenu item If you want to save the settings, press <ENTER> If you want to keep the current default settings, press <MENU> SORT METHOD: : By Trans # CHOOSE TRAN. TYP.ALL SET CUR DEFAULTS? ENTR=YES, MENU=NO User Manual 59

60 Application 4.90 NURIT POS Terminal (All Models) Transaction Types on Reports The Condensed Report will list the different transaction types with -letter designations. The following table explains the transaction designators: DESIGNATOR SL RT VE TK VS VR VF TRANSACTION TYPE Sale Return Verify Forced Void Sale Void Return Void Forced Example: Below is an example of how transactions types are listed on a current report. EDC: CREDIT Trn Crd tp Acct $ Amount M/C SL M/C RT M/C VR VIS SL VIS VS AMX TK AMX VE AMX VF User Manual

61 NURIT POS Terminal (All Models) Application 4.90 Print History Reports The history report prints batch totals for the preceding 300 batches. If there are three different EDC types programmed into the terminal, each of the three creates its own batch information. This means that a History Report would be able to print information for the last 00 days. Example: I want to balance my terminal against last month s statement. Print a History report starting with the first day of last month and ending with the last day. Select the Per Batch option for the individual batch totals and the overall total. From the Reports Menu, press <3> for History Report REPORTS: 3.History Report 3 4 Type the starting date of the batch report and press <ENTER> Type the end date of the batch report and press <ENTER> Use the < > and < > keys to scroll through the History Reports submenu. Press <ENTER> to select. OR, type the number of the submenu item From Batch Date: 0/0/04 To Batch Date: 0/3/04 HISTORY REPORTS.Total User Manual 6

62 Application 4.90 NURIT POS Terminal (All Models) Print History Reports, cont d Use the < > and < > keys to scroll through the EDC Type submenu. Press <ENTER> to select. OR, type the number corresponding with the desired EDC type Use the < > and < > keys to scroll through the card type submenu. Press <ENTER> to select. OR, type the number of the card type Use the < > and < > keys to scroll through the trans type submenu. Press <ENTER> to select. OR, type the number of the trans type. CHOOSE EDC TYPE.ALL ENTER CARD TYPE.ALL ENTER TRAN. TYP.ALL 6 User Manual

63 NURIT POS Terminal (All Models) Application 4.90 Display Transactions This function displays the daily transactions on the terminal s LCD display. Use the up and down arrow keys to scroll through the transactions. Use the left and right arrow keys to view additional information about the current transaction and to return to the previous screen. To VOID or print a receipt of the current transaction use the description below. Example: I processed a transaction for 5 cents in error but I don t remember the transaction number. I scrolled through the transactions in my terminal to void the incorrect transaction. Function Key Clear Copy Description Voids the current transaction Prints a copy of the receipt for the current transaction From the main menu, press <ENTER> OR type <> to select Reports. Enter the daily password and press <ENTER> MENU SCREEN:.Reports ENTER PASSWORD 3 Type <4> for Display Trans. REPORTS: 4.Display Trans. User Manual 63

64 Application 4.90 NURIT POS Terminal (All Models) Display Transactions, cont d 4 5 Use the < > & < > keys to scroll through the submenu. Press <ENTER> to select. OR, type the number of the display method. Display Trans.. Scroll All The terminal can display selected transactions as listed below: Display Type Description. Scroll All Scrolls through transactions, starting with the first. Tran # Prompts you to type the transaction number 3. Card Type Opens a submenu that lists the card types 4. Card Number Prompts you to enter the last four digits of the card Use the < > & < > keys to scroll through the EDC Type submenu items and press <ENTER> to select an EDC type OR type the number of the submenu item. CHOOSE EDC TYPE.CREDIT 64 User Manual

65 NURIT POS Terminal (All Models) Application 4.90 Receipt Copy This function allows you to print a Customer copy or a Merchant copy of the receipt for the last processed transaction and for any transaction. Example: The terminal ran out of paper as the Customer s receipt was printing. Replace the paper and print a copy of the Customer s receipt using the Receipt Copy function. In the main menu, press <ENTER> OR, type <> to select the Reports submenu Enter the daily password and press <ENTER> MENU SCREEN:.Reports ENTER PASSWORD 3 4 Type <5> to select Receipt Copy Press <> to print a copy of the Last Customer Receipt OR, press <> to print a copy of Any Receipt OR, press <3> to print a copy of the Last Merchant Receipt REPORTS: 5.Receipt Copy RECEIPT COPY.Last Cust Rcpt User Manual 65

66 Application 4.90 NURIT POS Terminal (All Models) Print Performance Report This function prints a report listing the percentages of denials, approvals, swipes, manual entries and other terminal statistics In the main menu, press <ENTER> OR Type <> to select the Reports submenu Enter the daily password and press <ENTER> The Reports submenu appears. Type <6> to select Performance Use the < > & < > arrows to scroll through the EDC Type submenu items and press <ENTER> to select an EDC type OR Type the number of the submenu item for the EDC type Press <ENTER> to Reset the Performance Report OR Press <MENU> to keep the default performance report MENU SCREEN:. Reports ENTER PASSWORD REPORTS: 6.Performance CHOOSE EDC TYPE.CREDIT Reset Perf Rprt ENTR=YES, MENU=NO 66 User Manual

67 NURIT POS Terminal (All Models) Application 4.90 Tip Report The Tip Report can be printed for all servers and simply sorted by individual server ID or it can be printed just to report on a specific sever. This report lists all tips entered for each transaction and includes a blank line where cash tips can be entered and a signature line for the server to confirm. 3 6 From the Reports Menu, press <7> for Tip Report. Use the < > & < > arrows to scroll through EDC Types, press <ENTER> to select. OR, type the number of the EDC type Use the < > &r < > arrows to scroll through Card Types, press <ENTER> to select. OR, type the number of the card type Press <ENTER> to save this as your default report OR, press <MENU> to keep the default report settings REPORTS: 7.Tip Report CHOOSE EDC TYPE.ALL ENTER CARD TYPE.ALL SETCUR.DEFAULTS? ENTR=YES, MENU=NO User Manual 67

68 Application 4.90 NURIT POS Terminal (All Models) Report Setup Visa/MasterCard Options This function configures the terminal to print Visa and MasterCard transactions together (the default setting) or separately. Report must be sorted by Card Type to see separate listing. Example: On the default report, the transactions are listed by transaction number and all card types are mixed together. Set the Visa/MasterCard to print separately and sort the report by Card Type. 3 From the Report Menu, press <8> for Report Setup. Press <ENTER> to select Visa/MasterCard Setup Press <> to print Visa and MasterCard separately or <> to print together. REPORTS: 8.Report Setup Report Setup:.Vis/Mastr Setp ENTER CARD TYPE.Separately 68 User Manual

69 NURIT POS Terminal (All Models) Application 4.90 Report Setup Params on Tip Report Your Merchant Parameters will print on the Tip Report when this function is enabled. From the Reports Menu, press <8> for Report Setup. REPORTS: 8.Report Setup 3 Press <> for Parameters on Tip Report Press <> for the parameters to print on the Tip Report OR press <> for the parameters not to print. Report Setup:.Prm On TipRprt Prm On TipRprt.Yes User Manual 69

70 Application 4.90 NURIT POS Terminal (All Models) RAM Disk Report The RAM Disk Report is only available with the POS7PLUS software. This report will list the number of records (transactions) currently stored in the terminal for each EDC type. The report also lists how many more transactions of each EDC type the terminal can store if only that EDC type is processed. For more information on this function, please contact your technical support helpdesk. Communication Log Report The ComLog Report is only available with the POS7PLUS software. This report lists all communication information that occurred between the terminal and the Host Processor the last time a transaction was processed or a batch was closed. This report is usually only run when requested by Technical Support. For more information on this function, please contact your technical support helpdesk. 70 User Manual

71 NURIT POS Terminal (All Models) Application 4.90 Merchant Parameters This menu item opens a submenu of configurations and settings associated with the merchant, such as authorization, security, receipt header and trailer, and other merchant information. Accessing the Merchant Parameters Sub Menu Press <MENU> CREDIT...SALE ACCOUNT Press <>for Merchant Parameters. MENU SCREEN:.Merch Params User Manual 7

72 Application 4.90 NURIT POS Terminal (All Models) Merchant Parameters, cont d The submenu options available in this main menu item are: No. Name Description Authorization Enables/disables specific transaction types (debit, void, returns) and card type (Visa, MasterCard, etc.) Enables/disables the Debit Prompt. Security Level Sets the security levels for various terminal functions 3 Edit Header Edits the content of receipt header 4 Edit Trailer Edits the content of receipt trailer 5 Set Cash EDC Enables/disables cash transactions 6 Merchant Fee Sets the merchant fee for debit transactions 7 Set Batch Time 8 Industry Prompt Specifies the time the terminal prints Autobatch report Enables/disables server/clerk and invoice modes (also table and guest modes in Restaurant applications). 9 Site ID View and change the terminal number 7 User Manual

73 NURIT POS Terminal (All Models) Application 4.90 Authorizations Transaction Type This function enables, disables or sets password protection for specific transaction types, such as Voids, Returns, Forced Sales, etc. Some transaction types are disabled by the Host and cannot be enabled. Example: As the Manager of the store, I don t want anyone to process a Void or Return but me. Set the Void and Return functions to Manager Only. The password will then be required to process those transactions. * Remember the password is always the date in this format DD then MM From the Merchant Parameters menu, press <> for Authorizations. Enter the daily password and press <ENTER> MERCHANT PARAMS.Authorization ENTER PASSWORD 3 4 Type <> to select Transaction Type Use the < > & < > arrows to scroll, select the EDC type and press <ENTER> OR, type the number of the selected item AUTHORIZATION.Trans. Types CHOOSE EDC TYPE.CREDIT User Manual 73

74 Application 4.90 NURIT POS Terminal (All Models) Authorizations Transaction Type, cont d 5 6 Use the < > & < > keys to scroll, select the transaction type and press <ENTER> OR, type the number of the selected item Press <> to disable the transaction type, <> to enable it OR <3> to password protect the transaction type. CREDIT.FORCED (EN) * Enabled (EN) appears next to a transaction type that is enabled CREDIT FORCED.Disabled 74 User Manual

75 NURIT POS Terminal (All Models) Application 4.90 Authorizations Card Type This function enables the terminal to enable and disable specific card types, such as Visa, MasterCard and American Express. Example: We are not set up to accept American Express cards but sometimes my cashier takes them by mistake, which is a problem. Disable the AMEX card type and the terminal will post an error as soon as the card is swiped. From the Merchant Parameters menu, press <> for Authorizations. Enter the daily password and press <ENTER> MERCHANT PARAMS.Authorization ENTER PASSWORD Type <> for Card Types Use the < > & < > arrows to scroll, select the card type and press <ENTER> OR, type the number of the selected item Press <> to disable the card typeor <> to enable it AUTHORIZATION.Card Types Choose Card Type.VISA + VISA +.Disabled * A plus (+) enabled, or minus (-) disabled appears next to card name. User Manual 75

76 Application 4.90 NURIT POS Terminal (All Models) Authorizations Debit Prompt When this function is enabled the terminal will prompt the user to select CREDIT or DEBIT when a card is swiped. It will only prompt the user to make a selection when the payment type is CREDIT. 3 From the Merchant Parameters menu press <> for Authorizations. Enter the daily password and press <ENTER> MERCHANT PARAMS.Authorization ENTER PASSWORD 4 5 Type <3> to select Debit Prompt. Press <> to disable the debit prompt (OFF) or <> to enable it (ON) AUTHORIZATION 3.Debit Prompt DEBIT PROMPT.OFF 76 User Manual

77 NURIT POS Terminal (All Models) Application 4.90 Security Levels This function allows you to set the terminals security levels. See chart below for a list of security options. Example: The full credit card number is being printed on the Customer s receipt. Changing the setting to Full on Report, will print the last four digits on the Customer s receipt, not your receipt. Function Menu Batch Print Account Secure Card Card Manual Entry Options Always Enabled Manager Only Always Enabled Manager Only Always Full Full on both receipts & Journal report Full on Report Full on Merchant s receipt and Journal report Always Short Short on both receipts & all reports. No Security No additional prompts after card is swiped Last 4 digits Prompt for manual entry of last four account digits All digits prompt for manual entry of all digits Display Account Full account number will display on LCD Last 4 digits & display Prompt for digits & display All digits & display Prompt for all digits & display on LCD Disabled Always Enabled Password Protected User Manual 77

78 Application 4.90 NURIT POS Terminal (All Models) Security Levels, cont d Using the following steps for assistance enabling your terminals security features. From the Merchant Parameters menu, press <> for Security Level. Scroll to select the security switch then press <ENTER> OR, type the number of the selected item 3 Press <> for Always Enabled OR <> for Password Protected. * Different functions have different selections. Scroll to choose selection then press <ENTER>. MERCHANT PARAMS.Security Level SECURITY SWITCH. Menu Menu:.Always Enabled 78 User Manual

79 NURIT POS Terminal (All Models) Application 4.90 Edit Header/Trailer These functions allow you to customize the receipt header and trailer Both the header and trailer are five-lines long with 4-characters per line. From the Merchant Parameters menu, press <3> to Edit the Header OR <4> to Edit the Trailer Type the text you wish to enter as described below: MERCHANT PARAMS 3.Edit Header Header Text N Press the number that corresponds with the desired letter, then press the <ALPHA> key to cycle through the characters of that key. Example: The <> key on the keypad also has the letters A, B, and C on it. By pressing <>, then Pressing the <ALPHA> key it changes the display to A. Pressing <ALPHA> again displays B, again displays C. Pressing < > moves the cursor one position to the right. Pressing < > moves the cursor one position to the left. Pressing < > moves down to the next line. Pressing < > moves up to the previous line. * Special : (SP) is used to apply a space. 3 4 Press <MENU> to exit the header/footer editor when finished Press <ENTER> to save the changes OR <MENU> to cancel the changes SAVE CHANGES? ENTR=YES, MENU=NO User Manual 79

80 Application 4.90 NURIT POS Terminal (All Models) Set Cash EDC Your NURIT allows you to record cash sales in your reporting. To do so, the Cash EDC mode must be enabled. Cash EDC is for record keeping only, there is no Host involved. Cash transactions are totaled and listed on reports. Example: I m taking my NURIT terminal to a craft show this weekend. Is there any way I can use the terminal to keep track of my cash transactions. Yes, Enable Cash EDC and change the payment mode to Cash for every cash sale. This will help you to keep track and give you a receipt with your business information for the customer. 3 From the Merchant Parameters menu, press <5> for Cash EDC. Enter the daily password and press <ENTER> Press <> to allow cash transactions (WITH CASH) OR <> to disallow cash transactions (WITHOUT CASH) MERCHANT PARAMS 5.Set Cash EDC ENTER PASSWORD CASH EDC SET:.WITH CASH 80 User Manual

81 NURIT POS Terminal (All Models) Application 4.90 Merchant Fee Merchant Fee is used to set a surcharge fee amount on Debit transactions. The fee can be placed on all Debit transactions or only on those transactions where a Cash Back amount is dispensed. For more information on this function, contact your technical help desk. Set Batch Time This function sets the specific time the terminal prints a batch report and clears its memory for the next day. Set Batch Time is for Host Based AutoBatch EDC types only. The Host is not contacted during this process. Please note the batched transactions are cleared from memory with the first transaction of the new batch. From the Merchant Parameters menu, press <7> to the Set Batch Time. MERCHANT PARAMS 7.Set Batch Time Enter the daily password and press <ENTER> ENTER PASSWORD 3 Enter the time you want the batch report to print and press <ENTER> SET BATCH TIME: 00:00 : Enter the hours and minutes in 4-hour mode. For example, 0:30 in the evening is :30. User Manual 8

82 Application 4.90 NURIT POS Terminal (All Models) Industry Prompts This feature prompts you to enter the server/clerk ID number, invoice number, or both, and is implemented in both restaurant (server) and retail (clerk) applications. You can also designate up to one-hundred (00) server/clerk name ID combinations starting from ID # up to ID #00. Invoice mode can be disabled, enabled (terminal prompts for invoice #) or set to Auto. (A starting number is entered when enabled. The terminal then increments the number with each transaction.) Restaurant applications also support Table and Guest modes. Example: I would like the receipts to list the clerk who made the sale. Enable Clerk mode and enter all of the clerk s names starting with Clerk ID#. From the Merchant Parameters menu, press <8> for Industry Prompts MERCHANT PARAMS 8.Ind Prompt Enter the daily password and press <ENTER> ENTER PASSWORD 3 4 Press <> to enable Server/Clerk Mode. Type the first Server/Clerk ID number and press <ENTER> SERVER ID MODE:. ON ENTER SERVER ID 8 User Manual

83 NURIT POS Terminal (All Models) Application 4.90 Industry Prompts, cont d Type the Server/Clerk s name as described below then press <ENTER> Srv # Name: N Press the number that corresponds with the desired letter, then press the <ALPHA> key to cycle through the characters of that key. Example: The <> key on the keypad also has the letters A, B, and C on it. By pressing <>, then Pressing the <ALPHA> key it changes the display to A. Pressing <ALPHA> again displays B, again displays C. For multiple servers repeat step 5. Upon completion press <MENU>. The terminal displays Invoice Mode. Press <> to disable Invoice Mode OR <> to enable Invoice Mode OR <3> to set Invoice Mode to Automatic. In the Restaurant application, two more mode settings appear: Table Mode and Guest Number In each mode, press <> to disable OR <> to enable. Srv #3 Name: N INVOICE MODE:. OFF TABLE MODE:. OFF User Manual 83

84 Application 4.90 NURIT POS Terminal (All Models) Site ID This option is used mainly for programming purposes, it allows Technical Support to view, and change the terminal number. The Site ID should not be changed without direction from your technical support help desk. For more information on this function, call your technical support help desk. 84 User Manual

85 NURIT POS Terminal (All Models) Application 4.90 Merchant Options The Merchant Options menu includes functions that you can enable and disable manually, as described below. No. Name Description Paper Type Sets # of receipt copies printed. No Paper Mode Enables/Disable the printer. 3 Buzzer Set 4 Operation Mode 5 Battery Saver 6 Print Disclaimer Activates a buzzer when the terminal performs certain functions. Sets the terminal to either Normal or Demo mode For models with Back-up battery only. Will shutdown terminal to save battery power. Prints a disclaimer on every credit transaction receipt. 7 Set Menu Type Sets menu navigation mode. 8 Set Halo Sets maximum amount restrictions. 9 Print Setup Prints a report of terminal settings. 0 Store & Forward Submenu of options for offline operation. * Check Reader Used to initialize and set-up a check imager. * Signature Option Used to enable signature capture and initialize an e-pad. 3* Bridge Comm Set up Bridge Communication parameters. 4* Language Switch display and printer language. 5 External Card Reader Establishes connectivity with an External Card Reader. 6 ISP Connection Enables/Disables ISP Connectivity. *: These features are available only with POS7_PLUS. User Manual 85

86 Application 4.90 NURIT POS Terminal (All Models) Accessing the Merchant Options Menu The Merchant Options menu includes functions that you can enable and disable manually, as described below. Press <MENU> CREDIT...SALE ACCOUNT Press <3> for Merchant Options. MENU SCREEN: 3.Merch Option Paper Type This option sets receipt printing to double-ply (prints one receipt), single-ply (prints two Credit receipts), and customized (prints two receipts for all EDC types). From the Merchant Options menu, press <ENTER> Press <> to select Single-Ply, <> to select Double-Ply, OR <3> to select Custom. MERCH. OPTIONS:.Paper Type PAPER TYPE:.Single Ply 86 User Manual

87 NURIT POS Terminal (All Models) Application 4.90 No Paper Mode This function disables/enables the printer. When disabled, the terminal will not print a receipt for any transaction and reports are not accessible. The terminal automatically puts itself in NPM when it runs out of paper. 3 From the Merchant Options menu, press <> for No Paper Mode Enter the daily password and press <ENTER> Press <> to select OFF. This enables the printer (No Paper Mode OFF) OR press <> to select ON. This disables the printer (No Paper Mode ON) MERCH. OPTIONS:.No Paper Mode ENTER PASSWORD NO PAPER MODE:.OFF 4 Press <ENTER> to save the setting. ARE YOU SURE? ENTR=YES, MENU=NO User Manual 87

88 Application 4.90 NURIT POS Terminal (All Models) Buzzer Set This feature enables and disables the terminal s built-in buzzer, which sounds a tone when specific functions are performed or buttons pressed. Example: I would like to know if the Menu button is pressed. Enable the Buzzer function. The terminal will beep whenever the Menu button is pressed. From the Merchant Options menu, press <3> to select Buzzer Set. Press <> for OFF, to disable buzzer OR press <> for ON, to enable the buzzer MERCH. OPTIONS: 3.Buzzer Set BUZZER SET:.OFF 88 User Manual

89 NURIT POS Terminal (All Models) Application 4.90 Operation Mode This feature sets the terminal to one of two modes: Normal Mode, which is used for real transactions and Demo Mode, which is used for training. After working in Demo Mode, make sure to return to Normal Mode in order to perform real transactions. Example: I have a new employee that needs to be trained on the NURIT. I ll put the terminal in Demo Mode. That way the new employee can be trained without interfering with business. From the Merchant Options menu, press <4> to select Operation Mode Press the number that corresponds with the desired mode. MERCH. OPTIONS: 4.Operation Mode OPERATION MODE:.DEMO MODE 3 Press <ENTER> to accept the change. ARE YOU SURE? ENTER=YES, MENU=NO User Manual 89

90 Application 4.90 NURIT POS Terminal (All Models) Battery Saver This function is for wireless terminals and for models equipped with back-up batteries. Example: I want my wireless terminal to turn off if not used for three minutes. Enable the Battery Saver function with an idle time of 80 seconds. NURIT MODEL OPTION DESCRIPTION Wireless & Backup Battery Wireless & Backup Battery Wireless Wireless OFF Auto Off Only Radio Only Radio & Auto Off Battery Saver is OFF Terminal is off (wireless modem stays on) Terminal remains on but modem is off Terminal and modem are off From the Merchant Options menu, press <5> for Battery Saver Press the number for the desired option. MERCH. OPTIONS: 4.Battery Saver BATT SAVER~ON.OFF 3 Press <ENTER> to accept the change. ARE YOU SURE? ENTR=YES, MENU=NO 4 Enter the idle time in seconds then press <ENTER>. IDLE TIME: [sec] 90 User Manual

91 NURIT POS Terminal (All Models) Application 4.90 Print Disclaimer This function prints the following disclaimer at the bottom of every credit card transaction: Disclaimer: I AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT (MERCHANT AGREEMENT IF CREDIT VOUCHER). From the Merchant Options menu, press <6> for Print Disclaimer. MERCH. OPTIONS: 6.Prt Disclaimer Press <> to disable the disclaimer OR press <> to print the disclaimer DISCLAIMER MODE:.OFF User Manual 9

92 Application 4.90 NURIT POS Terminal (All Models) Set Menu Type The menu display can be set to scroll manually (user intervention) or automatically. When set to scroll automatically, the scroll speed must be set. Set the speed to for the fastest scroll or 9 for the slowest scroll. For more information on this function, please contact your technical support helpdesk. Set Halo The Set Halo option sets an amount limit that cannot be exceeded. This option can be set for all types of sales, all types of returns, and cash back on debit transactions. For more information on this function, please contact your technical support helpdesk. 9 User Manual

93 NURIT POS Terminal (All Models) Application 4.90 Print Setup This function prints a setup report. The report lists the settings of all the terminal options. Example: How do I know what my Fraud Control settings are set to? Print a Setup Report. From the Merchant Options menu, press <9> to select Print Setup Enter the daily password and press <ENTER> MERCH. OPTIONS: 9.Print Setup ENTER PASSWORD User Manual 93

94 Application 4.90 NURIT POS Terminal (All Models) Store and Forward The Store and Forward (offline mode) submenu allows you to set the following options associated with operating the terminal offline: No. Name Description Store & Forward Enable Mode Select 3 Display Trans 4 Reports 5 Upload Transact Enables offline operation with Store and Forward Selects the online/offline mode of the terminal Displays offline failed and stored transactions Prints reports of failed and stored transactions Upload stored transactions to the host 6 Resend Failed Resends failed transactions to the host 7 Delete Failed Deletes failed transactions 94 User Manual

95 NURIT POS Terminal (All Models) Application 4.90 Enabling Store and Forward This function enables/disables the Store and Forward feature on the terminal. From the Merchant Options menu, use the < > key to scroll down to #0 Store & Forward. Enter the daily password and press <ENTER> MERCH. OPTIONS: 0.Store&Forward ENTER PASSWORD 3 Press <> to select the On/Off switch STORE&FORWARD.S&F On/Off 4 Press <ENTER> if you want to change the current setting OR press <MENU> to keep the current setting Store & Forward Switch ON? * If Off, the prompt will be to switch On. If On, the prompt will be to switch Off. User Manual 95

96 Application 4.90 NURIT POS Terminal (All Models) Store and Forward Mode Select Store & Forward offers four offline modes. Please refer to the Mode/Description chart below. Example: Since I know there is no wireless coverage in my current area, I will set S&F mode to Stay Offline. Mode Stay Online Stay Offline Off Until Batch Offline On Demand Description Processes transactions by attempting to contact the Host, either through a telephone line or wireless network. Will not process offline. Does not attempt to contact Host Processor, processes all transactions offline. Processes all transactions in offline mode until the batch process is started. This causes the terminal to connect to host and send all transactions together Attempts to connect with Host to process transactions. Displays prompt CHOOSE ACTION:.RETRY.OFFLINE if connection is unsuccessful. Press <> to try connecting again or <> to store transaction as ofline. From the Store and Forward submenu, press <> for Mode Select Select the Store & Forward mode you want. STORE&FORWARD. Mode Select MODE SELECT:.Stay Offline 96 User Manual

97 NURIT POS Terminal (All Models) Application 4.90 Store and Forward Mode Select, cont d If anything other than Stay Online was selected the system will prompt for transaction limits. Press <ENTER> to enter card limits or <MENU> for maximum single and total limits. Enter the maximum for a single VISA sale then press <ENTER>. Continue in this manner until all limits have been set. Press <ENTER> with no value to set limit to maximum sale limit. Enter the maximum total for all sales then press <ENTER>. A report listing all limits is printed. LIMIT PER CARD? Accept? ENTER=Yes ENTER MAX AMOUNT VISA 0.00 ENTER MAX AMOUNT MasterCard 0.00 ENTER MAX TOTAL 0.00 User Manual 97

98 Application 4.90 NURIT POS Terminal (All Models) Display Offline Transactions This function displays STORED and FAILED offline transactions by either scrolling through all offline transactions, entering a transaction number or by entering a specific server number (if enabled). From the Store and Forward submenu, Press <3> to select Display Transactions STORE&FORWARD 3.Display Trans. 3 4 Press the number that corresponds with the desired display mode. Press <> to view Stored transactions, OR <> to view Failed transactions. Press < > to view next transaction. Press < > to view previous transaction. Press < > * to view more information about current transaction. Press < > * to return to previous display. *: Not necessary for NURIT Display Trans..Scroll All CHOOSE DATABASE.STORED #00 SL User Manual

99 NURIT POS Terminal (All Models) Application 4.90 Store and Forward Reports This function prints reports regarding the terminal S&F mode and offline transaction limits, stored offline transactions and failed offline transactions. Example: I don t remember what transaction amount limits I set or which mode I selected. Print a S&F Status report. No. Report Description Print Status Prints the online/offline status of the terminal and transaction limits Print Offline Prints all offline transactions stored in the database 3 Print Failed Prints all failed transactions From the Store and Forward submenu, Press <4> to select Reports Display Transactions submenu appears. Press <> to print the terminal status, OR <> to print all offline transactions, OR <3> to print all failed transactions. STORE&FORWARD 4.Reports REPORTS:.Print Status User Manual 99

100 Application 4.90 NURIT POS Terminal (All Models) Upload Transactions This function uploads all stored transactions. When a transaction has failed to upload, the terminal prompts by displaying PRINT FAILED TRANS? Example: I accepted all of my transactions in offline mode and now I want to upload them so I can settle them and get paid. Upload your offline transactions. From the Store and Forward submenu, Press <5> to select Upload Transaction STORE&FORWARD 5.Upload Transct The terminal will contact the Host Processor and upload all of the stored transactions. 00 User Manual

101 NURIT POS Terminal (All Models) Application 4.90 Resend Failed Transactions The terminal will store any offline transactions that failed during the upload. You can resend these failed offline transactions by following the steps below. From the Store and Forward submenu, press <6> to select Resend Failed STORE&FORWARD 6.Resend Failed The terminal contacts the host and tries resending all failed transactions User Manual 0

102 Application 4.90 NURIT POS Terminal (All Models) Delete Failed Transactions This function is used to delete all of the offline transactions that have failed the approval process. From the Store and Forward submenu, Press <7> to select Delete Failed STORE&FORWARD 7.Delete Failed The terminal deletes all failed transactions from its database. Warning Before deleting failed transactions, be sure that all receipts listing the full credit card account number are available. The Merchant is not paid or compensated for deleted transactions. 0 User Manual

103 NURIT POS Terminal (All Models) Application 4.90 Check Reader The Check Reader function detects that a check reader or a check imager is connected to the terminal. If the peripheral device is a check imager, this function checks to see what type of imager it is. All NURIT POS applications support the Check Reader. POS7_STD and POS7PLUS support the RDM Check Imager. Only the POS7PLUS application supports the Magtek Check Imager. 3 4 From the Merchant Options menu, use the < > key to scroll down to # Check Reader. Enter the daily password and press <ENTER> Go to steps 3 and 4 if a Check Reader is connected. Go to steps 5, 6 and 7 if a Check Imager is connected. Verify a Check Reader is connected and press <ENTER> The terminal detects and initializes the connected Check Reader MERCH. OPTIONS:.Check Reader ENTER PASSWORD ChkRdr Options:.ChkReader Typ Detecting H/Ware Please wait... User Manual 03

104 Application 4.90 NURIT POS Terminal (All Models) Check Reader, cont d Verify a Check Imager is connected to the terminal s RJ-3 connector and press <ENTER> The terminal detects the hardware, verifies the Check Imager and may prompt you to turn the imager off and then back on. ChkRdr Options:.ChkReader Typ RDM Needs to be Turned OFF & ON Follow the terminal s instructions. The Check Imager cycles itself and switches to its ready state. 04 User Manual

105 NURIT POS Terminal (All Models) Application 4.90 Check Imager Send Images (Bridge) This function uploads the check images from the terminal using Bridge Communication. This function is supported by POS7 applications only. From the Merchant Options menu, use the < > key to scroll down to # Check Reader. MERCH. OPTIONS:.Check Reader Enter the daily password and press <ENTER> ENTER PASSWORD 3 Press <> to select Send Images ChkRdr Options:.Send Images Press <ENTER> to send the images The terminal begins processing and sending the check images After the images have been successfully uploaded, the terminal prompts if you want to delete the images ARE YOU SURE? ENTR=YES,MENU=NO BRIDGE UPLOAD Preparing Image Delete All Imgs? ENTR=YES, MENU=NO User Manual 05

106 Application 4.90 NURIT POS Terminal (All Models) Check Imager Send Images (FTP) This function uploads the check images from the terminal using FTP Communication. Only the POS7_PLUS application supports communication via FTP. From the Merchant Options menu, use the < > key to scroll down to # Check Reader. MERCH. OPTIONS:.Check Reader Enter the daily password and press <ENTER> ENTER PASSWORD 3 Press <> to select Send Images ChkRdr Options:.Send Images 4 5 Press <ENTER> to send the images The terminal begins processing and sending the check images ARE YOU SURE? ENTR=YES,MENU=NO FTP Transmitting Please Wait User Manual

107 NURIT POS Terminal (All Models) Application 4.90 Check Imager Clear Images This function deletes all stored check images. This function is supported by POS7 applications only. From the Merchant Options menu, use the < > key to scroll down to # Check Reader. MERCH. OPTIONS:.Check Reader Enter the daily password and press <ENTER> ENTER PASSWORD Press <3> to select Clear Images A confirmation prompt appears. Press <ENTER> to delete the images OR press <MENU> to cancel. The terminal deletes the check images and displays a message when finished ChkRdr Options: 3.Clear Images ARE YOU SURE? ENTR=YES,MENU=NO Deleting Images Please Wait... Warning Deleting the check images removes the electronic copy of the check. The actual check should be kept as a record. User Manual 07

108 Application 4.90 NURIT POS Terminal (All Models) Check Imager Setup Menu (Bridge) Use the Setup function to establish Bridge as the communication protocol. This function is supported by POS7 applications only. From the Merchant Options menu, use the < > key to scroll down to # Check Reader. MERCH. OPTIONS:.Check Reader Enter the daily password and press <ENTER> ENTER PASSWORD 3 Press <4> for Setup Menu ChkRdr Options: 4.Setup Menu 4 Press <> to select communication format. SETUP MENU.Upload Via 5 Press <> to set communications to Bridge Upload via FTP.Bridge 08 User Manual

109 NURIT POS Terminal (All Models) Application 4.90 Check Imager Setup Menu (FTP) Use the Setup function to establish FTP as the communication protocol. FTP communication is supported by POS7PLUS application only. From the Merchant Options menu, use the < > key to scroll down to # Check Reader. MERCH. OPTIONS:.Check Reader Enter the daily password and press <ENTER> ENTER PASSWORD Press <4> to open the Setup Menu Press <> to select communication format. : When switching from FTP to Bridge, the FTP setup parameters disappear and you cannot change them. Press <> to set communications to FTP ChkRdr Options: 4.Setup Menu SETUP MENU.Upload Via Upload via Bridge.FTP 6 Press <> to print a report of FTP settings SETUP MENU. Print Setup User Manual 09

110 Application 4.90 NURIT POS Terminal (All Models) Check Imager Setup Menu (FTP), cont d 7 Press <3> to enter the RDM Owner Code SETUP MENU 3.RDM Owner Code 8 Type the RDM Owner Code and press <ENTER> RDM Owner Code Press <4> to enter the RDM Merchant ID Type the Merchant ID number and press <ENTER> Press <5> to enter the telephone number of the host FTP server Type the telephone number of the host FTP server and press <ENTER> Press <6> to enter the FTP Host Name SETUP MENU 4.RDM MerchantID RDM MerchantID Setup Menu 5.FTP Phone # FTP Phone # Setup Menu 6.FTP Host Name 0 User Manual

111 NURIT POS Terminal (All Models) Application 4.90 Check Imager Setup Menu (FTP), cont d 4 Type the FTP Host Name and press <ENTER> FTP Host Name To change individual letters, press one of the number keys and then press <ALPHA> to cycle through the characters of that key. Example: The <> key on the keypad also has the letters A, B, and C printed on it. When you press <>, the LCD display shows. Pressing <ALPHA> changes the display to A. Pressing <ALPHA> again displays B, then C. Pressing another number key advances the cursor to the next position. Pressing < > moves the cursor to the right. Pressing < > moves the cursor to the left. 5 Press <7> to enter the FTP User ID Setup Menu 7.FTP User ID 6 Type the FTP User ID and press <ENTER> FTP User ID 7 Press <8> to enter the FTP Password Setup Menu 8.FTP Password 8 Type the FTP Password and press <ENTER> FTP Password 9 Press <9> to set the FTP Send Mode Setup Menu 9.FTP Send Mode User Manual

112 Application 4.90 NURIT POS Terminal (All Models) Check Imager Setup Menu (FTP), cont d 0 Press <> to send the images in a batch OR press <> to send them individually FTP Send Mode -Batch -Indiv. Use the < > key to scroll down to #0 PPP User ID Setup Menu 0.PPP User ID 3 4 Type the PPP User ID and press <ENTER> Use the < > key to scroll down to # PPP Password Type the PPP Password and press <ENTER> PPP User ID Setup Menu.PPP Password PPP Password 5 Use the < > key to scroll down to # RDM Autodial Setup Menu.RDM Autodial Press <> for On OR press <> for Off If you turned Autodial on: Type the time to start the Autodial process Type the time the Autodial process is to stop Type the time interval, in minutes, between dialing attempts, press <ENTER> Autodial is ON -ON -OFF START AT: 0:00 STOP AT: 0:00 AD INTERVAL(min) 0 User Manual

113 NURIT POS Terminal (All Models) Application 4.90 Check Imager - Franking Franking prints the message ELECTRONICALLY PRESENTED on the check. Not all check imagers support Franking. Verify with your provider that your check imager supports this function. From the Merchant Options menu, use the < > key to scroll down to # Check Reader. MERCH. OPTIONS:.Check Reader Enter the daily password and press <ENTER> ENTER PASSWORD 3 4 Press <5> to select Franking Press <> to disable Franking OR press <> to enable it ChkRdr Options: 5.Franking Franking.OFF User Manual 3

114 Application 4.90 NURIT POS Terminal (All Models) Signature Option This option is used to detect new hardware that has been connected for signature capture, such as an e- pad. If the terminal is a NURIT 8000, Signature Option allows the customer to sign on the touch screen. The signature is then printed on the receipt. Signature Option is supported by the POS7PLUS application only. For more information on this function, call your technical support help desk. Bridge Communication This menu functions allows you to set communication parameters for uploading captured images to the web via Bridge Communication. Bridge Communication is supported by the POS7PLUS application only. For more information on this function, call your technical support help desk. 4 User Manual

115 NURIT POS Terminal (All Models) Application 4.90 Language Setup This function allows the user to select a language from the list of available languages. Language Setup is supported by POS7PLUS application only. : The display language is not changed until the display returns to the idle prompt. Example: Most of my customers and employees speak Spanish so I changed the Language Setup for the display and the printer to Spanish. 3 From the Merchant Options menu, use the < > key to scroll down to #4 Language Setup Press <> to select the display language OR press <> select the printer language Select the language setting by pressing the corresponding number. MERCH. OPTIONS: 4.Language Setup LANGUAGE SETUP.Display CHOOSE LANGUAGE:. ENGLISH User Manual 5

116 Application 4.90 NURIT POS Terminal (All Models) External Card Reader This function is used to establish communication with an externally connected card reader. For more information on this function, call your technical support help desk. ISP Communication Enables and disables ISP connectivity for individual EDC types. ISP connectivity can be enabled/disabled for both authorization and batching. For more information on this function, call your technical support helpdesk. 6 User Manual

117 NURIT POS Terminal (All Models) Application 4.90 Host Parameters The Host parameters menu enables you to change configurations relating to the host, such as terminal ID numbers and authorization/batch phone numbers. No. Submenu Description Edits the terminal/merchant IDs for the Host Parameters host processor Host Phones Telephone numbers of the host processor 3 Print EDC Setup Prints a report of all the terminal s host settings Displays the terminal s host protocol 4 Protocol Version version information 5 AutoDial Setup Configures the terminal s AutoDial settings 6 Host Radio Address Sets the Mobitex Host Radio Address on wireless models Accessing the Host Parameters Menu Press <MENU> CREDIT...SALE ACCOUNT Press <4> for Host Parameters. MENU SCREEN: 4.Hosts Params User Manual 7

118 Application 4.90 NURIT POS Terminal (All Models) Host Parameters The merchant specific parameters for every EDC type can be viewed and edited using the Host Parameters function. Each host has different parameters, and you should change them only when your processing bank or Lipman technical support instructs you to. For more information on this function, call your technical support helpdesk. Host Phones Both the authorization and batch phone numbers for each Host can be viewed and edited with the Host Phones function. You should change these phone numbers only when your processing bank or Lipman technical support instructs you to. For more information on this function, call your technical support help desk. 8 User Manual

119 NURIT POS Terminal (All Models) Application 4.90 Print EDC Setup A report listing every EDC Host with its capture type, merchant parameters, authorization and batch phone numbers and AutoDial settings is printed with the Print EDC Setup function. For more information on this function, call your technical support help desk. Protocol Version Use this function to view the protocol Version for every EDC Host. This is mostly used for programming purposes. For more information on this function, call your technical support help desk. User Manual 9

120 Application 4.90 NURIT POS Terminal (All Models) AutoDial Setup The AutoDial function is the automatic execution of the manual batch process. If the terminal capture type is Host Manual or Terminal Capture, the AutoDial feature will automatically perform the manual batch function. AutoDial is not applicable if the terminal capture type is Autobatch. Example: Since I don t always have time to batch the terminal at the end of the business day, I set the AutoDial time to automatically batch out an hour after the store closes. From the Host Parameters menu, press <5> to select AutoDial Setup Enter the daily password then press <ENTER> HOST PARAMS: 5.AutoDial Setup ENTER PASSWORD 3 Select the EDC Host. CHOOSE HOST.Credit Host 4 5 Press <> to turn AutoDial ON Type the time AutoDial is to start and press <ENTER>. Remember to enter the time in 4-hour format. AUTODIAL SETUP.OFF START AD AT: 03:00 0 User Manual

121 NURIT POS Terminal (All Models) Application Type the time AutoDial is to stop (when the terminal stops dialing) and press <ENTER> Type the AutoDial time interval (number of minutes between each dialing attempt) and press <ENTER> STOP AD AT: 04:00 AD INTERVAL: 5 Host Radio Address Displays and allows the editing of Host Radio Addresses for Mobitex and Motient wireless terminals. If the terminal is another type of wireless technology or is not wireless, this function will not be available. For more information on this function, call your technical support help desk. User Manual

122 Application 4.90 NURIT POS Terminal (All Models) System Options The System Options menu includes the following functions that configure terminal settings: No. Item Description Set Time/Date Sets the time and date on the terminal s internal clock Edit PIN Key Edits the PIN Pad working key 3 4 Select Master Key Set Batch Number 5 Edit Database Sets the location of the PIN Pad working key Changes the terminal s Batch Number Voids individual transactions, clears the database or clears offline transactions 6 Working Mode Accesses Tip setup, AVS Options, Card Present Options and Receipt Comment, 7 Test Mode For internal use only. 8 Predial Call Initiates call to host after card is swiped. 9 0 PIN Pad Initialize PIN Pad Function Set the PIN Pad to initialize automatically or manually. Used to activate and encrypt the PIN Pad. PIN Pad Config. Configures for External or Internal PIN Pad. Sel MAC Key Location Selects the MAC encryption Key Location. 3 Status Bar Enables/disables the Status Bar. User Manual

123 NURIT POS Terminal (All Models) Application 4.90 Accessing the System Option Menu Use the following for assistance accessing the System Options Menu. Press <MENU> CREDIT...SALE ACCOUNT Press <5> for System Options. MENU SCREEN: 5.System Option Terminal Time and Date All NURIT terminals include an internal clock that keeps the time and date. The clock keeps time in a 4-hour or military format. This function sets the internal clock. From the System Option menu, press <ENTER> to Set the Time and Date The LCD display shows the current time and date. Press <ENTER> to change these settings SYSTEM OPTIONS:.Set Time/Date 05/3/004 00:0:49 User Manual 3

124 Application 4.90 NURIT POS Terminal (All Models) Terminal Time and Date, cont d Type the current date, MMDDYY. May 9, 004 would be entered as Enter the current hour and minute. Remember to enter the time in 4-hour format. The new date and time appear. Verify the new date and time and press <MENU> if they are correct SETTING DATE MM/DD/YY SETTING TIME hh:mm:00 07/9/004 3:6:06 Edit PIN Key This option allows the changing or viewing of the working key for the PIN pad. This information should be changed only when your processing bank or Lipman technical support instructs you to do so. For more information on this function, call your technical support help desk. 4 User Manual

125 NURIT POS Terminal (All Models) Application 4.90 Select Master Key This option allows the changing of the Master Key Location of the PIN pad encryption key. Both the encryption key and the key location must be correct. This information should be changed only when your processing bank or Lipman technical support instructs you to do so. For more information on this function, call your technical support help desk. Set Batch Number This menu option allows the batch number to be changed. Not all Host processors use batch numbers so care should be taken when accessing this function. The batch number should be changed only upon advise of your processor and Lipman customer support. For more information on this function, call your technical support help desk. Edit Database Edit Database has three sub-menus. The user can void transactions by simply entering the transaction number; clear the entire database for individual EDC types or clear all offline transactions. User Manual 5

126 Application 4.90 NURIT POS Terminal (All Models) For more information on this function, call your technical support help desk. Working Mode Working Mode submenu includes the following functions: Item Tip Options Fraud Control Comment Option Tip Options Description Defines tip types and default amounts Defines Address Verification System (AVS) settings, V-Code settings and verifies if the card is present at the Point of Sale. Sets the comment that is printed on the receipt This function allows you to include up to three tips with each transaction, as well as naming the tip types and entering a default tip amount for each type. For Retail, all tips are processed with the transaction. From the System Option menu, press <6> to Working Mode SYSTEM OPTIONS: 6.Working Mode Press <> to select Tip Options WORKING MODE.Tip Options 6 User Manual

127 NURIT POS Terminal (All Models) Application Enter the daily password and press <ENTER> ENTER PASSWORD Tip Options, cont d Use the < > & < > keys to select the tip type you want to edit and press <ENTER>. Press <> to disable a specific tip type OR press <> to enable it If you enabled a tip type, the display prompts you to enter the tip name. Type the tip name, as described below, and press <ENTER>. To retain current name, press <ENTER>. TIP OPTIONS. Tip (OFF) Tip (OFF). OFF TIP Name N Tip To change individual letters, press one of the number keys and then press <ALPHA> to cycle through the characters of that key. Example: The <> key on the keypad also has the letters A, B, and C printed on it. When you press <>, the LCD display shows. Pressing <ALPHA> changes the display to A. Pressing <ALPHA> again displays B, then C. Pressing another number key advances the cursor to the next position. Pressing < > moves the cursor one position to the right. Pressing < > moves the cursor one position to the left. User Manual 7

128 Application 4.90 NURIT POS Terminal (All Models) 7 Type the default tip amount and press <ENTER> OR press <ENTER> to continue without entering an amount. Tip: $0.00 New Rate: $ User Manual

129 NURIT POS Terminal (All Models) Application 4.90 Fraud Control Fraud Control includes Address Verification System (AVS), Card Present and V-Code settings submenus. These features provide the user with multiple options when setting the parameters for individual card types. AVS On Swipe This feature enables AVS prompts on all swiped transactions for individual credit card types or for all card types. The AVS prompt options are: Option None Address ZIP Address & Zip Definition There will be no AVS prompts AVS will prompt for street address only AVS will prompt for Zip code only AVS will prompt for street address and Zip code. User Manual 9

130 Application 4.90 NURIT POS Terminal (All Models) AVS On Swipe, cont d From the Working Mode menu, press <> to select Fraud Control Enter the daily password and press <ENTER> WORKING MODE.Fraud Control ENTER PASSWORD Press <> for AVS On Swipe Scroll to select card type then press <ENTER> OR press <> for all card types. Scroll to select the prompt option then press <ENTER> OR press the corresponding numbers. Fraud Control.AVS On Swipe Select Card Type.ALL AVS On Swipe.NONE 30 User Manual

131 NURIT POS Terminal (All Models) Application 4.90 AVS On Card Present This feature enables AVS prompts on all manual transactions for individual credit card types or for all card types. For a list of AVS prompts see page 30. From the Working Mode menu, press <> to select Fraud Control Enter the daily password and press <ENTER> WORKING MODE.Fraud Control ENTER PASSWORD Press <> for AVS On Card Present Scroll to select card type then press <ENTER> OR press <> for all card types. Scroll to select the prompt option then press <ENTER> OR press the corresponding numbers. Fraud Control.AVS OnCardPrsn Select Card Type.ALL AVS On CardPrsn.NONE User Manual 3

132 Application 4.90 NURIT POS Terminal (All Models) AVS On Card Not Present This feature enables AVS prompts on all manually entered transactions where the card in not present for individual credit card types or for all card types. For a list of AVS prompts see page 30. From the Working Mode menu, press <> to select Fraud Control Enter the daily password and press <ENTER> WORKING MODE.Fraud Control ENTER PASSWORD Press <3> for AVS On Card Not Present Scroll to select card type then press <ENTER> OR press <> for all card types. Scroll to select the prompt option then press <ENTER> OR press the corresponding numbers. Fraud Control 3.AVS OnCrdNotPr Select Card Type.ALL AVS OnCrdNotPr.NONE 3 User Manual

133 NURIT POS Terminal (All Models) Application 4.90 Card Present On manual transactions, different data is requested depending upon the card being present. This feature sets the option to assume the card is or is not present or to ask if the card is present. The options are: Option No, If Manual Always Yes Ask, If Manual Definition It is assumed the card is NOT present on all manual transactions. The card is always present. The terminal will ask if the card is present on all manual transactions. From the Working Mode menu, press <> for Fraud Control WORKING MODE.Fraud Control Enter the daily password, <ENTER> ENTER PASSWORD Press <4> for Card Present Scroll to select card type then <ENTER> OR press <> for all card types. Select the prompt option then <ENTER> OR press the corresponding number. Fraud Control 4.Card Present Select Card Type.ALL Card Present.No, If manual User Manual 33

134 Application 4.90 NURIT POS Terminal (All Models) V-Code This feature enables the user to determine how to set up the CVV, CVC and CID security feature for individual card types or for all card types. Item Off On if Manual On if Manual, Card Not Present On Always Description Will not prompt for code. Will prompt for code on all manual transactions. Will prompt for code only if card is not present Will always prompt for code. From the Working Mode menu, press <> to select Fraud Control Enter the daily password and press <ENTER> WORKING MODE.Fraud Control ENTER PASSWORD 3 Press <5> for V-Code. Fraud Control 5.V-Code 4 5 Scroll to select card type then press <ENTER> OR press <> for all card types. Scroll to select the prompt option then press <ENTER. Select Card Type.ALL V-Code.OFF 34 User Manual

135 NURIT POS Terminal (All Models) Application 4.90 Comment Option This function allows you to print a single line comment, with up to twenty-four characters, on the receipt between the signature line and the trailer. 3 4 From the Working Mode menu, press <3> to select Comment Option Enter the daily password and press <ENTER> WORKING MODE 3.Comment Option ENTER PASSWORD Type your comment, up to 4 characters, Comment Opt.N as described below and press <ENTER> when finished To change individual letters, press one of the number keys and then press <ALPHA> to cycle through the characters of that key. Example: The <> key on the keypad also has the letters A, B, and C printed on it. When you press <>, the LCD display shows. Pressing <ALPHA> changes the display to A. Pressing <ALPHA> again displays B, then C. Pressing another number key advances the cursor to the next position. Pressing < > moves the cursor one position to the right. Pressing < > moves the cursor one position to the left. User Manual 35

136 Application 4.90 NURIT POS Terminal (All Models) Test Mode Test Mode is used for Programming Purposes only. For more information on this function, call your technical support help desk. Predial Call Predial is a feature that saves transaction time by dialing the host once the credit card is swiped. Disabling Predial causes the terminal to start calling only after entering the monetary amount. From the System Option menu, Press <8> to select Predial Call Enter the daily password and press <ENTER> SYSTEM OPTIONS: 8.Predial Call ENTER PASSWORD 3 4 Select the EDC type for which you want to set Predial Press <> to disable Predial, press <> to enable Predial OR press <3> for Predial on Swipe transactions only. CHOOSE EDC TYPE:.ALL PREDIAL CALL:.Predial OFF 36 User Manual

137 NURIT POS Terminal (All Models) Application 4.90 PIN Pad Initialize PIN Pad Initialize is used to set the external PIN Pad to initialize manually or automatically. For more information on this function, call your technical support help desk. PIN Pad Function This function is used to activate the internal PIN Pad and offers the user different manual encryption options. For more information on this function, call your technical support help desk. PIN Pad Configuration PIN Pad Configuration is used to switch between the internal PIN Pad and an external PIN Pad. For more information on this function, call your technical support help desk. Select MAC Key Location Use the function to set the MAC encryption Key Location. For more information on this function, call your technical support help desk. User Manual 37

138 Application 4.90 NURIT POS Terminal (All Models) Status Bar The Status Bar feature is for all NURIT models except the NURIT 085. The following chart describes what the Status Bar displays on different NURIT models. NURIT Model Wireless Land Line with Back-up Battery Land Line Status Bar Display Wireless status, battery status & date/time Battery status and date/time Date/time From the System Option menu, use the < > key to scroll down to #3 Status Bar. SYSTEM OPTIONS: 3.Status Bar Press <> to disable the Status Bar display or <> to enable the display. STATUS BAR:.OFF 38 User Manual

139 NURIT POS Terminal (All Models) Application 4.90 Radio Parameters The Radio Parameters menu displays the terminal s wireless communications information, and includes the following submenus. Submenu Radio Tests Print Parameters Battery Test Description Defines radio communication tests, such as signal strength, and terminal MAN or LLI number. GPRS models will print a report listing RSSI and radio type. Prints a report of radio parameters (Not available with GPRS models) Displays the current strength of the terminal s internal battery. Radio Parameters and the functions under this menu apply only to wireless NURIT terminals. If you are using a landline terminal, trying to access the Radio Parameters menu will post the following message, Not relevant in this application. User Manual 39

140 Application 4.90 NURIT POS Terminal (All Models) Radio Tests RSSI This test measures the RSSI (Radio Signal Strength Indicator). The RSSI will range from 0 (weakest) to 50 (strongest). The greater your RSSI signal is the better your radio coverage is. Example: My NURIT wireless terminal comes back with a NO LINE response when I try to process a transaction, my RSSI is 4. You have a weak signal strength, try moving the terminal around to obtain a greater signal. 3 4 From the Main menu, Press <6> to select Radio Parameters Wait a moment for the terminal to obtain a signal. Press <> to select Radio Tests The Radio RSSI and base station is displayed. Press <MENU> to exit. GPRS terminals print a report listing RSSI and radio type. MENU SCREEN: 6.Radio Params PLEASE WAIT RADIO PARAMS:.Radio Tests RADIO RSSI: 8 BASE SIN : User Manual

141 NURIT POS Terminal (All Models) Application 4.90 Radio Tests Terminal MAN Number For Mobitex terminals only. This function displays the MAN (Mobitex Access Number) that was assigned to the terminal s radio. From the Main menu, Press <6> to select Radio Parameters Wait a moment for the terminal to obtain a signal. MENU SCREEN: 6.Radio Params PLEASE WAIT Press <> to select Radio Tests Press <> to select Terminal MAN Number The MAN number appears on the top row and prints. Pres any key to exit RADIO PARAMS:.Radio Tests RADIO TESTS:.Terminal MAN# MAN= Press any key... User Manual 4

142 Application 4.90 NURIT POS Terminal (All Models) Radio Tests Terminal LLI Number For Motient terminals only. This function displays the LLI (Logical Link Indicator) number that was assigned to the terminal s radio. From the Main menu, Press <6> to select Radio Parameters Wait a moment for the terminal to obtain a signal. MENU SCREEN: 6.Radio Params PLEASE WAIT 3 Press <> to select Radio Tests RADIO PARAMS:.Radio Tests 4 5 Press <> to select Terminal LLI# The LLI number appears on the top row and prints. Pres any key to exit RADIO TESTS:.Terminal LLI# RPD ID= Press any key... 4 User Manual

143 NURIT POS Terminal (All Models) Application 4.90 Radio Tests Radio Information This function displays information specific to the terminal s radio and is used primarily for technical support. 3 From the Main menu, Press <6> to select Radio Parameters Wait a moment for the terminal to obtain a signal. Press <> to select Radio Tests MENU SCREEN: 6.Radio Params PLEASE WAIT RADIO PARAMS:.Radio Tests 4 Press <3> to select Radio Information RADIO TESTS: 3.Radio Info 5 The radio module information appears. Pres any key twice to exit SW ID: RIM MASC M0DEM User Manual 43

144 Application 4.90 NURIT POS Terminal (All Models) Print Parameters This function prints a report of the terminal s radio parameters. 3 From the Main menu, Press <6> to select Radio Parameters Wait a moment for the terminal to obtain a signal. Press <> to select Print Parameters MENU SCREEN: 6.Radio Params PLEASE WAIT RADIO PARAMS:.Print Params 4 The terminal prints a report of its radio parameters. 44 User Manual

145 NURIT POS Terminal (All Models) Application 4.90 Battery Test This function displays the charge and the status of the terminal s internal rechargeable battery. 3 4 From the Main menu, Press <6> to select Radio Parameters Wait a moment for the terminal to obtain a signal. Press <3> to select Battery Test The battery operation status and charge level appears. Press <MENU> to exit. MENU SCREEN: 6.Radio Params PLEASE WAIT RADIO PARAMS: 3.Battery Test BATT. OK (00%) GOOD BATTERY User Manual 45

146 Application 4.90 NURIT POS Terminal (All Models) Download The Download menu is used to load applications, protocols and parameters to the terminals. For more information on any of the Download functions, call your technical support help desk. Warning Once the Download procedure has started, it must be completed. If the procedure is not completed, the terminal will most likely be left without an application, protocol and parameters. Parameters The Parameters submenu is used to load updated parameters or different Host protocols into a terminal that has already had the application loaded. Autoload This function is used to load the application, Host protocols and parameters into a new terminal or a terminal that is being re-programmed. 46 User Manual

147 NURIT POS Terminal (All Models) Application 4.90 Application Only Use this function if only the application without protocol or parameters needs to be loaded. Communication Parameters This menu function allows you to set the communication parameters specifically for downloading the terminal. User Manual 47

148 Application 4.90 NURIT POS Terminal (All Models) Communication The Communication menu sets parameters related to the communication between the terminal and the host. No. Submenu Description 3 Minimum Retries Dial: Tone/Pulse Exchange Prefix 4 Gateway 5 Suffix Sets the number of times the terminal tries dialing to the host for transaction authorization or batching. Selects tone or pulse dialing. Sets the prefix number that is dialed before the telephone number. Enables gateway and allows entry of gateway phone number. Sets the suffix number that is dialed after the telephone number. 6 Via Line/Radio Selects the default connection to the host using a landline telephone line only or both line and wireless communications. 7 Check Line Checks for phone line before dialing. 8 Dial Tone Check Checks for dial tone on phone line before dialing. 48 User Manual

149 NURIT POS Terminal (All Models) Application 4.90 Minimum Retries This function sets the number of times the terminal will try dialing each of the three authorization and batch phone numbers. Example: If my transaction doesn t go through the first time my NURIT terminal will try to dial more times. I only want it to re-try the transaction more time. Change the Minimum Retries to. From the Main menu, Press <8> to open the Communication menu MENU SCREEN: 8.Communication 3 Press <> to select Minimum Retries Enter the minimum number of times the terminal will try to dial the host for each phone number then press <ENTER>. COMM MENU:.Min. retries> Min Num Tries: User Manual 49

150 Application 4.90 NURIT POS Terminal (All Models) Tone/Pulse Dial This function sets the terminal s modem to dial using touch-tone or pulse dialing. From the Main menu, press <8> to open the Communication menu MENU SCREEN: 8.Communication 3 Press <> to select Dial type Press <> to set dialing to Tone OR press <> to dial using Pulse COMM MENU:.Dial: Tone DIAL TYPE:.Tone 50 User Manual

151 NURIT POS Terminal (All Models) Application 4.90 Exchange Prefix This function sets a prefix number that is dialed before the telephone number. This is often used to access an outside line. Example: Our new phone system requires a 9 for an outside line. Enter a 9 as the Exchange Prefix and the NURIT terminal will dial 9, dial out and process the transaction. From the Main menu, Press <8> to open the Communication menu MENU SCREEN: 8.Communication 3 4 Press <3> to select Exchange Prefix Press <> to activate the exchange prefix function Type the Exchange Prefix number and press <ENTER> COMM MENU: 3.Exchange Pref> EXCHANGE PREFIX.YES ENTER PREFIX: 9 User Manual 5

152 Application 4.90 NURIT POS Terminal (All Models) Gateway This function is used to enable the Gateway feature and enter the Gateway phone number. For more information on this function, please contact your technical support helpdesk. Suffix This function is used to enable a dialing Suffix and enter the Suffix number. For more information on this function, please contact your technical support helpdesk. 5 User Manual

153 NURIT POS Terminal (All Models) Application 4.90 Via For wireless terminals only, this enables the user to set the terminal to try to communicate wireless before looking for a landline or to use the landline only. Example: I want to use my NURIT wireless terminal with a phone line during the week. Set the terminal for VIA: Line Only during the week and change it back to VIA: Line/Radio on the weekend. From the Main menu, Press <8> to open the Communication menu MENU SCREEN: 8.Communication 3 Press <6> to select Via: Line/Radio Press <> for Both. This is a wireless setting and the terminal will try to communicate via wireless first. OR press <> for Line Only. With this setting, the terminal will communicate via a landline only. COMM MENU: 6.Via:Line/Radio LINE / RADIO.Both User Manual 53

154 Application 4.90 NURIT POS Terminal (All Models) Check Line This menu function tells the terminal to check for a phone line when attempting to dial out. From the Main menu, Press <8> to open the Communication menu MENU SCREEN: 8.Communication 3 Press <7> for Check Line Each time the #7 is pressed or the ENTER is pressed with Check Line highlighted, the function toggles between ON and OFF. COMM MENU: 7.CHK LINE: ON COMM MENU: 7.CHK LINE: OFF 54 User Manual

155 NURIT POS Terminal (All Models) Application 4.90 Dial Tone Check This menu function tells the terminal to check for a dial tone when attempting to dial out. From the Main menu, Press <8> to open the Communication menu MENU SCREEN: 8.Communication 3 Press <8> for Dial Tone Check. Each time <8> is pressed or ENTER is pressed with Dial Tone Check highlighted, the function toggles between ON and OFF. COMM MENU: 8.D.ToneChk: ON COMM MENU: 8.D.ToneChk: OFF User Manual 55

156 Application 4.90 NURIT POS Terminal (All Models) Appendix A: Restaurant Tips & Tabs With a Restaurant application, tips can be added after the transaction has been processed (but not batched) and tabs can be opened and closed. You will find assistance regarding Restaurant Tips & Tabs in this section. Working Mode Tip Options The Restaurant application includes tip options that enable the restaurant operator to add up to three tips to each transaction, each of which can be named. Tip Discounting can also be enabled for each of the three tips or for all of the tips. If a default tip amount is entered while setting up the tip options, In Transaction must be selected. If a default tip amount was entered and In Transaction was selected, the default tip amount is automatically added when the transaction is processed. Tip cannot be disabled in the Restaurant application. From the Main menu, press <5> to open the System Options menu Press <6> to open the Working Mode submenu MENU SCREEN: 5.System Option SYSTEM OPTIONS: 6.Working Mode 3 Press <> to open Tip Options WORKING MODE:.Tip Options 56 User Manual

157 NURIT POS Terminal (All Models) Application 4.90 Working Mode Tip Options, cont d 4 5 Enter the daily password and press <ENTER> A submenu of tips appears. Press <> for tip OR press <> or <3> to edit tips or 3 ENTER PASSWORD: TIP OPTIONS:.Tip (ON) : The current status of the tip appears in parentheses Press <>, Tip cannot be disabled. If you enabled a tip type, the display prompts you to enter the tip name. Press <ENTER> to retain current name or enter a new name then press <ENTER>. Use the instructions for editing Header and Trailer to enter the Tip name. The Discount Tip prompt appears. Press <> to disable OR press <> to enable Discount Tip If Discounted Tip was enabled, select the card type or press <> for all. Tip : (ON).OFF TIP Name: N Tip Discounted Tip:. OFF Select Card Typ.ALL User Manual 57

158 Application 4.90 NURIT POS Terminal (All Models) Working Mode Tip Options, cont d 0 Enter the discount percentage. Make sure the whole % amount is to the left of the decimal. Press <> to select In Tip Menu OR press <> to select In Transaction OR press <3> to select Auto Percent : See table below for a description of each option. Enter the default tip amount and press <ENTER> OR press <ENTER> to bypass the default tip setting Tips % Discount 0.00 TIP OPTIONS:. In Tip Menu Tip: $0.00 New Rate: 0.00 No. Option Description In Tip Menu In Transaction 3 Auto Percent Does not prompt for the tip amount when entering the transaction, and prints a blank tip line on the receipt. Prompts to enter the tip amount when entering the transaction. This appears on the receipt. You can bypass the tip entry by pressing <ENTER> Will print a blank tip line on the receipt with suggested tip amounts below. 58 User Manual

159 NURIT POS Terminal (All Models) Application 4.90 Add Tips This function allows you to add tips or adjust existing tips to transactions that are stored in the terminal s database. These transactions have been processed but have not been batched. This applies to Restaurant applications only, tips cannot be added later or adjusted with Retail applications. Example: One of my servers entered a transaction and now they need to go back and add the tip to the transaction. Use the following instructions to add tips to a specific transaction. From the idle prompt use the chart below to press the corresponding buttons to Add Tips. TIP/TAB MENU:.Add tips CHART FOR STEP NURIT 085 press <EDIT> then press <>. NURIT 300 & 830 press <FUNC> and <REVIEW> at the same time then press <>. NURIT 8000 and NURIT 800 press <F> and <MENU> at the same time then press <>. User Manual 59

160 Application 4.90 NURIT POS Terminal (All Models) Add Tips, cont d Select the desired viewing option by pressing the corresponding number. Add Tips: 3.Scroll Opened VIEWING OPTIONS 3 Scroll Opened Will display all untipped transactions. By Card Type Will display all transactions for specified card type. If Scroll Opened was selected, all the untipped transactions are listed sequentially. Use the < > & < > keys to scroll and press <ENTER>for the one that requires a tip. By Server/Clerk ID Will display all transactions for specified ID. By Trans. # - Will display specified transaction only. By Card Num. Will display all transactions for specific credit card. #00 SL Type the tip amount and press <ENTER> The total transaction amount appears momentarily and then the terminal displays the next transaction Tip: $ Total: $.00 Only non-tipped transactions appear when Scroll Opened is selected. To modify an existing tip amount, select one of the other viewing options. 60 User Manual

161 NURIT POS Terminal (All Models) Application 4.90 Tip Overage When the terminal file that was used to program the NURIT terminal was built on the NURIT Control Center (NCC) a Tip Overage percentage (defaults to 0%) was entered and the Tip Overage Warning option was selected. If the tip amount entered is greater than the percentage allowed, the Tip Overage Warning will be displayed. Please review the chart below to see what action is required for each of the three Warning options. OPTION DISPLAY ACTION DISABLED No warning is displayed. No action is required. SHOW WARNING SHOW DIALOG The Overage prompt is displayed for approximately.5 seconds. The message is then cleared and the tip is accepted. This is the Default Setting. The Overage prompt is displayed for approximately.5 seconds. The message is then replaced with Continue? ENTER=Yes, MENU=NO. This gives the user the opportunity to accept the tip overage or enter a smaller tip amount. No action is required. Press <ENTER> to accept the tip. OR Press <MENU> to reject the tip amount. The terminal then prompts for a corrected tip amount. User Manual 6

162 Application 4.90 NURIT POS Terminal (All Models) Working Mode Tab Option The Restaurant application allows customers to run a tab on purchases and pay for the entire tab in a single transaction. From the main menu press <5> to open the System Options menu MENU SCREEN: 5.System Option Press <6> to select Working Mode SYSTEM OPTIONS: 6.Working Mode Press <> to select Tip Options Enter the daily password and press <ENTER> Press <4> to select Tab Options This prompt lets you set the default tab amount. Type an amount and press <ENTER> WORKING MODE:.Tip Options ENTER PASSWORD: TIP OPTIONS: 4.Tab Option Tab Amt: $50.00 $ User Manual

163 NURIT POS Terminal (All Models) Application 4.90 Open a Tab This function starts or opens a tab that is limited by the default tab amount. 3 4 From the idle prompt use the chart below to press the corresponding buttons to Open a Tab. NURIT 085 press <EDIT> then press <>. If the tab amount is correct, press <ENTER> To change the tab amount, press <MENU> and continue to the next step Type the desired tab amount and press <ENTER> Swipe the card. Upon approval, the terminal opens a tab and assigns it a number TIP/TAB MENU:.Open a tab CHART FOR STEP NURIT 300 and 830 press <FUNC> and <REVIEW> at the same time then press <>. Tab Amt: $50.00 ENTR=YES,MENU=NO Enter Tab Amt 0.00 SWIPE CREDIT CARD Account --> NURIT 8000 and NURIT 800 press <F> and <MENU> at the same time then press <>. User Manual 63

164 Application 4.90 NURIT POS Terminal (All Models) Close a Tab This function closes an open tab. If the tab amount exceeds the preset limit, this function closes the current tab at the established limit and creates a new transaction for the difference, automatically dialing the host. From the Tip/Tab menu press <3> to Close a Tab. TIP/TAB MENU: 3.Close a tab Select the Viewing Option the same as when adding a tip. If you selected to select tab by transaction number, Type the transaction number and press <ENTER> The tab appears on the display. Press <ENTER> to continue Type the closing tab amount and press <ENTER> Close Tab 3.Scroll opened Transaction #? #003 OP 0.00 Auth. For Enter Tab Amt User Manual

165 NURIT POS Terminal (All Models) Application 4.90 Close a Tab, cont d 6 7 The terminal prompts you to enter the tip amount. Type the tip amount and press <ENTER> The total transaction amount appears for a few moments then the terminal displays the idle prompt. Tip: $ Total: $40.00 If a Tab is closed for an amount greater than the approved amount, the terminal will prompt for the card to be swiped again. The terminal will then contact the host for approval of the additional amount. If the tab was opened manually (card not swiped but account entered manually) the terminal will prompt for Card Present and for the AVS and V-Code information to be re-entered. The terminal will then contact the host for approval of the additional amount. User Manual 65

166 Application 4.90 NURIT POS Terminal (All Models) Deleting a Tab This function deletes an open tab From the Tip/Tab Menu press 4 to Delete a Tab. Select the Viewing Option the same as when closing a tab. If you selected by transaction number, enter the transaction number and press <ENTER> The tab appears on the display. Press <ENTER> to continue Enter the daily password and press <ENTER> Press <ENTER> to delete the tab OR press <MENU> to cancel. TIP/TAB MENU: 4.Delete a Tab Delete a Tab 5.By Trans. # Transaction #? #003 OP TP 5.00 B ENTER PASSWORD: Void Trns #3? ENTR=YES,MENU=NO 66 User Manual

167 NURIT POS Terminal (All Models) Application 4.90 Show Tabs This function displays all open and closed tabs in the terminal database. 3 From the TIP/TAB menu, press <5> to select Show Tabs Select the Viewing Option the same as when closing a tab. Use the < >& < > keys to scroll through the tabs in the database. Press <MENU> to exit. TIP/TAB MENU: 5.Show tabs Show Tab.Scroll All #003 OP 0.00 Auth. For Tab Report This function prints a report of all tabs in the terminal database, regardless of status (open or closed). From the Tip/Tab menu, press <6> to select the Tab Report TIP/TAB MENU: 6.Tab Report The tab report will print. Printing... User Manual 67

168 Application 4.90 NURIT POS Terminal (All Models) Open Tabs Report This function prints a report of all open tabs. From the Tip/Tab menu press <7> to select the Open Tab Report. The open tabs report begins printing. TIP/TAB MENU: 7.Open Tab Rprt Printing... Closed Tabs Report This function prints a report of all closed tabs. From the Tip/Tab Menu press <8> to select the Closed Tab Report. The closed tab report begins printing. TIP/TAB MENU: 8.Close Tab Rpr Printing User Manual

169 NURIT POS Terminal (All Models) Application 4.90 Appendix B - Troubleshooting This section briefly describes how to troubleshoot some possible common problems that may arise during the normal operation of the NURIT POS terminal. Check the list below for a possible cause of the problem you are experiencing before requesting service for this unit. A few simple checks that you can perform yourself may solve your specific problem and restore proper operation. If you are still unable to solve this problem, contact your technical support help desk. The terminal seems to have no power Check the connections of the AC electrical power adapter. The electrical plug should be fully plugged into the electrical wall outlet, and the power adapter s barrel connector is properly inserted into the connector labeled PWR on the terminal s rear connections panel. If using a wireless terminal, allow the battery to charge 0 to hours with the terminal on and the AC adapter plugged into an electrical wall outlet. NO LINE appears on the display Check that the telephone (RJ-) connector is securely inserted into the connector labeled LINE on the terminal s rear connections panel and into the telephone wall outlet. The NURIT was designed to use a dedicated telephone line. It should not be connected to a splitter or to a rollover telephone system. An exchange prefix may be required. Make sure terminal has correct settings for an exchange prefix. If using a wireless terminal, make sure that you are receiving radio coverage in the area where you are located. User Manual 69

170 Application 4.90 NURIT POS Terminal (All Models) The Printer Does Not Function Properly Check that the correct type of thermal paper is loaded in the print paper compartment and that it has been properly fed to the printer (underhand). Replace if required. If printer continues working even though the paper has been used up, check that the end of paper detector in the printer mechanism is not blocked by debris or a torn piece of paper. Possible PIN Pad Error Verify that the PIN pad is properly plugged into the connector labeled PIN on the connections panel on the back of terminal. Check the PIN pad cable. Receipt Prints CANCELED The terminal displays a host response, or some error message, stating the reason the transaction was canceled. Contact your technical support help desk for assistance. Error Message Appears when printing Print Setup Report Press ENTER to continue printing the report. Loss of Connectivity on an IP Terminal If the IP cable was disconnected, the IP connectivity must be reestablished. Wait a few minutes after the cable is reconnected before trying to process a transaction. If this does not work, power the terminal down and then power it back up. The connectivity will be re-established. 70 User Manual

171 NURIT POS Terminal (All Models) Application 4.90 CONNECTING PPP when processing on an IP Terminal Possible Networking problems: Check all network connections Contact your technical support help desk to verify that Static IP address and DNS information is correct. OPENING message when processing on an IP Terminal Host Processor site is down. Contact your technical support help desk to verify that Host IP address is correct. User Manual 7

172 Application 4.90 NURIT POS Terminal (All Models) Appendix C - Telephone Calling Card The NURIT POS terminal includes prepaid telephone calling card recharge capabilities. A merchant can supply prepaid telephone calling cards that can be reused as long as the card is valid. The telephone calling cards work in the following manner:. A customer purchases a prepaid telephone calling card for any amount desired, from $ to $00.. The customer makes telephone calls, which he charges to credits of his calling card. 3. The customer can return to the merchant at any time to purchase additional calling time, which is recharged to the same telephone calling card. The NURIT POS terminal can include this telephone calling card option and still be able to process by credit, debit, or check. The idle prompt is different with the phone card option activated. At the phone card prompt, the terminal automatically switches to the credit or debit card prompt, respectively, when a credit or debit card is swiped. This telephone calling card option is host capture-auto dial, meaning the terminal will automatically dial out to the host, and batch the phone card transactions. The terminal must be on and plugged to a telephone line in order to perform the batching procedure. The batch time and number of dial attempts are programmed in Merchant Parameters. The following procedure instructs how to process a telephone calling card transaction on the NURIT.. The merchant uses the NURIT terminal, a PIN pad (when processing debit), and printer (optional).. The customer enters information on the PIN pad (when applicable). 3. The merchant confirms information on the terminal. 7 User Manual

173 NURIT POS Terminal (All Models) Application 4.90 Appendix D - Lipman USA License Agreement NURIT POS EDC Terminals End-User License Agreement FOR Lipman USA Software IMPORTANT-READ CAREFULLY: This Lipman End-User License Agreement ( EULA ) is a legal agreement between you (either an individual or a single entity) and Lipman USA, Inc. ( Lipman ) for the Lipman Software Product identified above, which may include associated media, printed materials, and online or electronic documentation ( Software Product ). By installing, copying, or otherwise using the Software Product, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, do not install, copy or use the Software Product and return the product to our attention at the address set forth below for a full refund. SOFTWARE PRODUCT LICENSE The Software Product is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software Product is licensed, not sold.. GRANT OF LICENSE. This EULA grants you the following rights: Software License. Lipman grants you the non-exclusive right to make and use, solely in connection with your use of Lipman terminals, a number of copies of the Software Product equal to the number of Lipman [insert name of terminal] terminals validly purchased by you. You may also make copies of the Software Product for backup and archival purposes. Distribution. Lipman grants you a non-exclusive, royalty-free right to reproduce and distribute an unlimited number of copies of the Software Product, solely for use in connection with Lipman terminals, provided that you: (a) distribute the Software Product in object code form only as part of a software product created by you for use with Lipman terminals, that adds significant and primary value to the Software Product (the Licensed Product ); provided such Licensed Product complies with all applicable laws, rules and regulations, including without limitation, all VISA, MasterCard and other association rules and regulations; (b) do not use Lipman s name, logo, or User Manual 73

174 Application 4.90 NURIT POS Terminal (All Models) trademarks to market the Licensed Product; (c) will not permit further distribution of the Software Product by your end-user customers; (d) include a valid copyright notice on the Licensed Product sufficient to protect Lipman s copyright in the Software Product; (e) distribute and license the use of the Licensed Product to end users only pursuant to your end user license agreement; (f) indemnify, hold harmless, and defend Lipman from and against any claims or lawsuits, including attorney s fees, that arise or result from the use or distribution of your Licensed Product; (g) otherwise comply with the terms of this EVLA; and (h) agree that Lipman reserves all rights not expressly granted. No license is granted to you in the source code of the Software Product.. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. Not for Redistribution Software. If the Software Product is labeled Not for Redistribution or NFR, then, notwithstanding other sections of this EULA, you may not resell, sublicense, or otherwise transfer for value, the Software Product by itself or as part of a Licensed Product. Maintenance of Copyright Notices. You must not remove or alter any copyright notices on all copies of the Software Product. Limitations on Reverse Engineering, Decompilation, and Disassembly. Neither you nor your end-user customers may reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software Product, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Separation of Components. The Software Product is licensed as a single product. Its component parts may not be separated for use on more than one terminal. Performance or Benchmark Testing. You may not disclose the results of any benchmark test of the Software Product to any third party without Lipman s prior written approval. Support Services. Lipman may provide you with support services related to the Software Product ( Support Services ), use of Support Services is governed by the Lipman policies and programs described in the user manual, in online documentation, and/or in other Lipman-provided materials. Any supplemental software code provided to you as part of 74 User Manual

175 NURIT POS Terminal (All Models) Application 4.90 the Support Services shall be considered part of the Software Product and subject to the terms and conditions of this EULA. With respect to technical information you provide to Lipman as part of the Support Services, Lipman may use such information for its business purposes, including for product support and development. Lipman will not utilize such technical information in a form that personally identifies you. Software Transfer. You may permanently transfer all of your rights under this EULA (i) only in conjunction with a permanent transfer of your validly purchased Lipman terminals; (ii) provided you retain no copies; (iii) you transfer all of the Software Product (including all component parts, the media and printed materials, and any upgrades); and (iv) the recipient agrees to the terms of this EULA. If the Software Product is an upgrade, any transfer must include all prior versions of the Software Product. Termination. Your rights under this EULA terminate upon the termination of your right to use the Lipman terminal being used in connection with the Software Product. Without prejudice to any other rights, Lipman may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the Software Product and all of its component parts. 3. UPGRADES If the Software Product is labeled as an upgrade, you must be properly licensed to use a product identified by Lipman as being eligible for the upgrade in order to use the Software Product. A Software Product labeled as an upgrade replaces and/or supplements the product that formed the basis for your eligibility for the upgrade. You may use the resulting upgraded product only in accordance with the terms of this EULA. If the Software Product is an upgrade of a component of a package of software programs that you licensed as a single product, the Software Product may be used and transferred only as part of that single product package and may not be separated for use on more than one terminal. 4. COPYRIGHT All title, including but not limited to copyrights, in and to the Software Product and any copies thereof are owned by Lipman or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the Software User Manual 75

176 Application 4.90 NURIT POS Terminal (All Models) Product is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. 5. U.S. GOVERNMENT RESTRICTED RIGHTS The Software Product is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)()(ii) of the Rights in Technical Data and Computer Software Clause at DFARS or subparagraphs (c)() and (ii) of the Commercial Computer Software Restricted Rights at 48 CFR 5.7-9, as applicable. Manufacturer is Lipman USA, Inc., 50 Gordan Drive, Syosset, New York EXPORT RESTRICTIONS You agree that you will not export or re-export the Software Product to any country, person, entity or end user subject to U.S.A. export restrictions. Restricted countries currently include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria. You warrant and represent that neither the U.S.A. Bureau of Export Administration nor any other federal agency has suspended, revoked or denied your export privileges. 7. NO WARRANTIES Lipman expressly disclaims any warranty for the Software Product. THE SOFTWARE PRODUCT IS PROVIDED AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON INFRINGE-MENT. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE HAVE THE SOFTWARE PRODUCT REMAINS WITH YOU. 76 User Manual

177 NURIT POS Terminal (All Models) Application LIMITATION OF LIABILITY In no event shall Lipman or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, consequential or incidental damages, business interruption, loss of business information, or any other pecuniary loss or expense) arising out of the use of or inability to use the Software Product, even if Lipman has been advised of the possibility of such damages. Because some states and jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. 9. MISCELLANEOUS This EULA is governed by the laws of the State of New York, excluding the application of its conflict of laws rules. In the event of any dispute arising from or relating to this EULA, the parties hereto irrevocably consent to the personal jurisdiction of the courts located in New York, New York, which shall be the exclusive venue for any such dispute. The United Nations Convention on International Sale of Goods does not apply. This EULA sets forth the entire understanding and agreement between you and Lipman and may be amended only in a writing signed by both parties. User Manual 77