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1 Microsoft Outlook 2010 learningg assets Simply type the id# in the search mechanism of ACS Skills Online too access the learning assets outlined below. Titles Microsoft Outlook 2010 Backing Up Outlook Items (Id#48171) In Microsoft Outlook 2010; it' 's always a good idea to back up your work to prevent loss off information from unexpected events suchh as power surges. You can back up and restore Outlook data using the Import and Exportt wizard. In this video; learn how to back up and restore your Outlook information. Microsoft Outlook 2010 Increasing Productivity (Id#48168) Microsoft Outlook 2010 is a useful tool for improving productivity. You can delete unnecessary messages; categorize important e mails; and use search folders. In this video; learn how to use Outlook efficiently to increasee your productivity. Microsoft Outlook 2010 Managing Outlook Views (Id#48175) Microsoft Outlook 2010 displays the Navigation; Content; Reading; and To Doo Panes by default. There are several ways to customize the default e mail view. For example; you can minimize the To Do and Navigation Panes; or removee the Tasks list from the To Do Pane. In this video; learn how to customize the default e mail view. Microsoft Outlook 2010: Using Mailbox Cleanup (Id#48198) In Microsoft Outlook 2010; you can use the Mailbox Cleanup features to automate the process of removing unwanted and unnecessary messages from your mailbox. This can help to manage your e mails and free up storage space. Inn this video; learn how too remove oldd and redundant messages. Microsoft Outlook 2010: Adding Bcc (Id#48161) In Microsoft Outlook 2010; blind carbon copy; or Bcc; is useful when you wantt to send someone a copy of an e mail; ; but you don't want everyone else too see who received a copy of the e mail. In this video; learn how to enable and disable the Bcc feature. Microsoft Outlook 2010: Always Reply too All (Id#48184) When you send messages to multiple people and you want to make sure that t everyone replies to all; you can use the Tags tracking function built into Microsoft Outlook O In this video; learn how to use this functionn to make sure that everyone included on a mail replies to all. Microsoft Outlook 2010: Automated Replies (Id#47850) In Microsoft Outlook 2010; you can set upp automated replies for when w you are out of the office. You can also set rules to t automatically forward messages you y receive to another person. In this video; a demonstrator uses the automated reply function to set up replies and to define rules for automated responses. ACS Microsoft Outlook 2010 learning assets V1.0 Aua ugust 2013 Page 1

2 Microsoft Outlook 2010: Autoreply Thru Rules (Id#48195) In Microsoft Outlook 2010; the Rules feature gives you greater flexibility than using the Automatic Replies feature when you re out of the office. In this video; learn how to create a new rule that will send an automatic response whenever a message comes in. Microsoft Outlook 2010: Configuring the Settings for an Outlook Account (Id#48177) In Microsoft Outlook 2010; you can configure message settings in your Outlook account to suit your needs. You can configure options for creating; replying; forwarding; sending; tracking; and formatting messages. In this video; learn how to configure the message settings for an Outlook account. Microsoft Outlook 2010: Contact Groups(Id#47851) In Microsoft Outlook 2010; you can create contact groups. This allows you to send messages to a number of people at once; or invite the same group of people to a meeting. In this video; learn how to set up and populate a contact group; and send messages to a contact group. Microsoft Outlook 2010: Controlling Message Format (Id#47858) Microsoft Outlook 2010 allows you to control the format of the messages you send so they display the way you want them to. In this video; learn how to change the way your messages display; and how to change the default message format in Outlook. Microsoft Outlook 2010: Conversation Feature (Id347852) In Microsoft Outlook 2010; the Conversations feature allows you to see all conversations that took place within an e mail thread and in the order in which the conversations came in. In this video; learn how to use the conversations feature to make your inbox more manageable. Microsoft Outlook 2010: Create an Event (Id#47853) In Microsoft Outlook 2010; an event is a type of appointment on your calendar that takes up a whole day; or even multiple days. In this video; a demonstrator uses the features of his work calendar to create single and recurring events. Microsoft Outlook 2010: Create Custom Rules (Id#48191) Microsoft Outlook 2010 offers many templates for rules; which run on incoming and outgoing messages. In addition to these; you can create custom rules. You can also import or export the rules you create in Outlook. In this video; learn how to create a new rule; as well as export and import rules. Microsoft Outlook 2010: Creating an Electronic Business Card (Id#48173) In Microsoft Outlook 2010; you can create electronic business cards to pass on to clients and colleagues via e mail. You can add a picture and a background colour to the business card; as well as edit the information it contains. In this video; a demonstrator uses the Contacts feature to create an electronic business card from existing contact details. Microsoft Outlook 2010: Creating and Scheduling Meetings (Id#48162) In Microsoft Outlook 2010; you can easily organize and schedule meetings. When setting up a meeting; you use the Appointment feature to specify the time and location of the meeting and the Scheduling Assistant to specify the attendees. In this video; learn how to set up a meeting. Microsoft Outlook 2010: Creating Appointments (Id#47848) In Microsoft Outlook 2010 your work calendar allows you to schedule appointments and set reminders when you have to do something or be somewhere. In this video; Adam Wilcox uses the features of his work calendar to create a monthly recurring appointment; as well as create an appointment from an e mail. ACS Microsoft Outlook 2010 learning assets V1.0 August 2013 Page 2

3 Microsoft Outlook 2010: Creating Contacts Microsoft Outlook 2010 provides several ways to create new contacts easily. In this video; learn how to create a new contact from scratch and from existing information. Microsoft Outlook 2010: Creating Notes (Id#48204) Microsoft Outlook 2010 lets you store all your quick notes electronically. You can create; edit; and categorize notes; as well as add them to your contacts. In this video; learn how to use notes in Outlook. Microsoft Outlook 2010: Creating Quick Steps for Messages (Id#48187) Quick steps are a great time saving feature in Microsoft Outlook They allow you to link together several steps into one overall button. In this video; learn how to create a new quick step for sending and moving e mails. Microsoft Outlook 2010: Creating Rules (Id#47854) In Microsoft Outlook 2010; you can set rules to manage messages in a particular way based on whether they come from a specific person or have a particular piece of text in the subject line. In this video; a demonstrator uses the rules feature to set actions on selected messages based on various criteria. Microsoft Outlook 2010: Creating Tasks (Id# 48193) Microsoft Outlook 2010 provides several options for creating tasks. You can set start and due dates as well as the priority of the task. You can also assign tasks to other people and send out status reports. In this video; learn how to create tasks and assign them to other people. Microsoft Outlook 2010: Customizing the Outlook User Interface (Id# 48176) You can customize the Microsoft Outlook 2010 interface to fit your style of working. For example; you can customize the Quick Access Toolbar; which gives you quick access to functions you use often; and the Ribbon; which changes based on what navigation you're using. In this video; learn how to customize the Quick Access Toolbar and the Ribbon. Microsoft Outlook 2010: Date Calculator (Id#48180) Microsoft Outlook 2010 provides a built in Date Calculator; which determines a future date based on the number of days you specify. You can use this feature for setting the due date for tasks. In this video; learn how to use the Date Calculator to calculate the end dates of tasks and appointments. Microsoft Outlook 2010: Defer Sending s (Id#48188) In Microsoft Outlook 2010; you can create a rule to defer the sending an e mail for a period of time after you hit the Send button. This allows you time to make any quick corrections before the message is sent. In this video; learn how to create a rule to defer delivery of an e mail. Microsoft Outlook 2010: Desktop Alerts (Id#48209) When messages arrive in Microsoft Outlook 2010; you receive a notification; such as a sound plays; the mouse pointer or icon changes; or a desktop alert displays. You can customize the desktop alert settings. In this video; it configures desktop alerts. Microsoft Outlook 2010: Downloading Global Addresses (Id# 48213) If you use a Global Address List that s stored on a Microsoft Exchange server; you might not be able to access it when you travel. Using Microsoft Outlook 2010; you can download the list to your laptop to avoid this. This video demonstrates how to download the Global Address List. ACS Microsoft Outlook 2010 learning assets V1.0 August 2013 Page 3

4 Microsoft Outlook 2010: Editing an Attached Document (Id#48212) When a document is sent back and forth in Microsoft Outlook 2010 between two mail recipients; it can create a number of versions of the file; some of which might be out of date. In this video; it demonstrates how to edit an attached document to avoid version control issues. Microsoft Outlook 2010: Importance and Sensitivity (Id#48210) In Microsoft Outlook 2010; you can make messages stand out by assigning different importance and sensitivity levels to them. In this video; learn how to apply importance and sensitivity settings to e mail messages. Microsoft Outlook 2010: Exporting Contacts (Id#47855) Contacts are very useful in Microsoft Outlook 2010; but they are also useful outside of Outlook. You can add your contacts to an Access database or an Excel file; or upload them to a newsletter service to forward a newsletter to selected contacts. In this video; learn how to export contacts for use in a newsletter service. Microsoft Outlook 2010: Global Address List vs Contacts (Id#48160) In Microsoft Outlook 2010; all the organization's contacts are stored in the Global Address List; whereas personal contacts are stored in a separate list. You can easily move contacts from the Global Address List to the personal contacts list. In this video; learn how to move a contact from the Global Address List to your personal contacts list. Microsoft Outlook 2010: Homepage (Id#48218) In Microsoft Outlook 2010 you can set the home page; which displays when the program launches. A popular home page is Outlook Today; which shows your calendar items and tasks; and has several customizable features. In this video; learn how to change the home page. Microsoft Outlook 2010: Junk E mail (Id#47856) Microsoft Outlook 2010 has a junk e mail feature to prevent you from receiving any e mail you are not interested in; such as advertising and other types of spam messages. In this video; a demonstrator uses the junk e mail feature to classify particular e mail addresses or domains as not safe or blocked content. Microsoft Outlook 2010: Linking to Bookmarks (Id#48179) Microsoft Outlook 2010 lets you add bookmarks to long e mails; making them easier to navigate. You can insert bookmarks into sections of an e mail message and then create hyperlinks that point to the bookmarked sections. In this video; it uses the Bookmarks feature to insert bookmarks into an e mail. Microsoft Outlook 2010: Managing Attachments (Id#47849) In Microsoft Outlook 2010; you can attach additional information to your e mails in the form of attachments. These attachments can include Excel documents; PDF files; or images. In this video; learn how to preview; save; open; and remove an attachment from an e mail. Microsoft Outlook 2010: Managing Meetings (Id#47857) Microsoft Outlook 2010; meetings are calendar items that involve other people or resources; such as meeting rooms or equipment. In this video; learn how to schedule a meeting and how to respond to a meeting request. ACS Microsoft Outlook 2010 learning assets V1.0 August 2013 Page 4

5 Microsoft Outlook 2010: Manipulating Calendar Views (Id#48164) In Microsoft Outlook 2010; there are a number of ways you can view the scheduling information in your calendar. You can arrange your calendar by day; week; or month. You can also display holidays and add a second time zone. In this video; learn how to view your calendar to best suit your needs. Microsoft Outlook 2010: Message Templates (Id#48182) You can create a message template in Microsoft Outlook This is useful for when you often send the same message several times. In this video; learn how to create a message template; save it; and send it Microsoft Outlook 2010: Note Views (Id#48205) You can effectively organize and view notes you've created in Microsoft Outlook In this video; learn how to customize the way you view notes. Microsoft Outlook 2010: Opening Archival (Id#48167) In Microsoft Outlook 2010; you can keep an archive of all your e mails and then access these e mails at a later date from your Outlook account settings. In this video; learn how to access and navigate through an archived data file. Microsoft Outlook 2010: Organizing RSS Feeds (Id#48219) In Microsoft Outlook 2010; you can organize your RSS feeds to save you time. You can categorize; flag; or share them with other contacts. You can also use search folders to locate specific content in the RSS feeds. In this video; learn how to view; share; and search RSS feeds. Microsoft Outlook 2010: Organizing Tasks (Id#48194) Microsoft Office 2010 provides you with a number of ways to organize and manage your tasks. In this video; it demonstrates some of the task management features. Microsoft Outlook 2010: Organizing the Inbox (Id#47859) There are many ways you can organize your Microsoft Outlook 2010 inbox. In this video; it demonstrates a few of those that are particularly useful; such as flagging for follow up; marking as read or unread; sorting messages; and using folders. Microsoft Outlook 2010: Printing in Outlook (Id#48202) In Microsoft Outlook 2010; you can print your e mails; contacts; calendar; tasks; and notes in several formats; such as a memo or table. In this video; learn how to use the Print feature to print messages; contacts; calendars; tasks; and notes using various print styles. Microsoft Outlook 2010: Quickly Access Functions (Id#48206) Many Microsoft Outlook 2010 functions can be accessed without even opening the program. In this video; learn how to access Outlook functions using the jump list feature and taskbar options. Microsoft Outlook 2010: Recall Sent Messages (Id#48181) Microsoft Outlook 2010 allows you to recall a message after you sent it; recall and replace a message; and resend a message. In this video; learn how to use the recall and resend functions. Microsoft Outlook 2010: Responding to Rescheduling Meetings (Id#48163) In Microsoft Outlook 2010; you can easily accept or deny a meeting invitation sent to you. In this video; the uses of the Outlook interface is shown to demonstrate the options available for responding to a meeting request. ACS Microsoft Outlook 2010 learning assets V1.0 August 2013 Page 5

6 Microsoft Outlook 2010: Response Text (Id#48178) When you respond to; or forward; e mails in Microsoft Outlook 2010; the original e mail is usually below the current e mail you're writing. You can customize how the original e mail is resent along with your response. In this video; learn how to use the Mail options to customize how the original e mail appears when replying to and forwarding mail. Microsoft Outlook 2010: Scheduling Options with Messages (Id#48186) Microsoft Outlook 2010 offers flexibility with the scheduling and delivery of e mails. You can set messages to be delivered to different recipients and schedule an e mail to be sent later or to expire after a certain time. In this video; learn how to set delivery and expiration dates and times for e mails. Microsoft Outlook 2010: Screen Shots (Id#48199) Microsoft Outlook 2010 includes the Screenshot and Screen Clipping features for taking a screenshot of a window you have open or clipping a part of the screen; and including it in your e mail. In this video; learn how to add screenshots and screen clippings to a message. Microsoft Outlook 2010: Search Folders (Id#48190) You can create search folders in Microsoft Outlook 2010 to easily organize e mails according to conditions you set for the file to be searched. For example; you can create a search folder for a particular category. In this video; learn how to create a new search folder to organize categorized e mails. Microsoft Outlook 2010: Sending Contact Information (Id#48172) Microsoft Outlook 2010; you can easily send contact information to friends and colleagues via e mail; using the Mail and Contact features. In this video; learn how to forward contact information as a business card; an Outlook contact; and an attachment. Microsoft Outlook 2010: Sending from a Different Address (Id#48220) In Microsoft Outlook 2010; you can send messages from different accounts and addresses. In this video; learn how to use an alias address when sending an e mail. Microsoft Outlook 2010: Setting Security Options Using the Trust Center(Id#48169) In Microsoft Outlook 2010; you can configure the security and privacy options in the Trust Center to help keep your data secure and your computer safe from potential threats on the Internet. In this video; learn how to configure settings in the Trust Center to make your system more secure. Microsoft Outlook 2010: Setting Up Free/Busy Information (Id#47847) In Microsoft Outlook 2010; your work calendar allows you to get the most out of your work day by letting people know when you are; or are not; available. In this video; a demonstrator uses the features of his work calendar to show you how to schedule meetings with your coworkers; regardless of their time zone or geography. Microsoft Outlook 2010: Sharing an Account (Id#48211) You can share your Microsoft Outlook 2010 account with other users and grant them permission to view your mail; as well as edit and send items on your behalf. In this video; learn how to share an Outlook account with another person. Microsoft Outlook 2010: Sharing Your Calendar Info (Id#48166) In Microsoft Outlook 2010; you can share calendar events; meetings; and appointments with your contacts. In this video; learn how to share calendars and set calendar permissions. ACS Microsoft Outlook 2010 learning assets V1.0 August 2013 Page 6

7 Microsoft Outlook 2010: Shortcuts (Id#48189) If you often visit the same web pages; go to the same folders; or open other programs while using Microsoft Outlook 2010; you can add shortcuts to the Navigation pane. In this video; learn how to add shortcuts to the Navigation pane. Microsoft Outlook 2010: Stationery (Id#48201) In Microsoft Outlook 2010; you can customize the appearance of your e mails to make them more appealing. You can use themes and stationery to customize the font; style; and colour; and apply it once or to every outgoing e mail. In this video; learn how to create custom themes and stationery for outgoing e mails. Microsoft Outlook 2010: Subscribing to Calendars (Id#48165) In Microsoft Outlook 2010; you can subscribe to online calendars; such as a Google calendar. You can't customize or synchronize the calendar; but you can view it or share it with other people. In this video; learn how to add a calendar to Outlook from the Internet. Microsoft Outlook 2010: Tracking Messages (Id#48185) Microsoft Outlook 2010 allows you to track messages and embed them with certain features. For example; you can use voting buttons to poll the recipients of an e mail; and track whether or not recipients have received or read messages you sent. In this video; learn how to add voting and tracking options to your e mails. Microsoft Outlook 2010: Using and Modifying Forms (Id#48200) In Microsoft Outlook 2010; you can easily create and use custom forms; such as a contact or task form. In this video; learn how to design a custom contact form. Microsoft Outlook 2010: Using AutoArchive (Id#48197) In Microsoft Outlook 2010; you can automatically archive old e mails to make room for new messages; but still have the old information readily available. In this video; learn how to use the AutoArchive settings to store old messages. Microsoft Outlook 2010: Using Colour Categories (Id#48203) Microsoft Outlook 2010 lets you organize your e mails; contacts; tasks; and calendar events in a visual way using categories; such as Personal or Work. You can also assign a colour to each category. In this video; learn how to create and assign categories to various items in Outlook. Microsoft Outlook 2010: Using Digital Signatures and Encrypting (Id#48170) In Microsoft Outlook 2010; you can use digital signatures and encryption to maintain the integrity and confidentiality of your e mails. In this video; learn how to use the security settings in Outlook to digitally sign or encrypt an e mail. Microsoft Outlook 2010: Using Flags with Messages (Id#48183) You can use the flag features provided by Microsoft Outlook 2010 to make sure that you follow up on important messages. Outlook also integrates the flag features with tasks by adding flagged messages to your task list. In this video; learn how to add flags to e mail messages. Microsoft Outlook 2010: Using RSS Feeds (Id#48207) In Microsoft Outlook 2010; you can download RSS feeds from any web site; such as news and technology web sites; that support RSS content. You can use the RSS Feeds feature to download RSS feeds directly to a folder in Outlook. In this video; learn how to add RSS feeds in Outlook. ACS Microsoft Outlook 2010 learning assets V1.0 August 2013 Page 7

8 Microsoft Outlook 2010: Using Signatures (Id#47860) In Microsoft Outlook 2010; you can use signatures to inform the recipients of your messages about who you are and how to contact you. In this video; learn how to create and format e mail signatures. Microsoft Outlook 2010: Using Symbols; Horizontal Lines and Equations (Id#48208) Microsoft Outlook 2010 allows you to add complex equations and special symbols to your e mails. You can also add horizontal lines to differentiate areas of your e mails. In this video; learn how to add an equation; horizontal line; and symbol to an e mail. Microsoft Outlook 2010: Using Text Messaging in Outlook (Id#48196) In Microsoft Outlook 2010; you can send text messages without using your cell phone by subscribing to an Internet service; or through Unified Messaging and Exchange. In this video; learn how to set up a text messaging account in Outlook. Microsoft Outlook 2010: Using the Journal (Id#48192) The journal in Microsoft Outlook 2010 lets you keep a log of conversations; meetings; messages; and phone calls you've had with certain people. In this video; learn how to set up and use the journal. Microsoft Outlook 2010: Working with Google Calendars (Id#48216) In Microsoft Outlook 2010; you can synchronize your Google Outlook calendar with your Outlook calendar using the Google Sync application in this video; learn how to integrate the Outlook and Google calendars. Microsoft Outlook 2010: Working with Google Contacts (Id#48217) In Microsoft Outlook 2010; you can synchronize your Gmail contacts with your Outlook contacts; using the GO Contact Sync open source application. In this video; learn how to use GO Contact Sync to synchronize contacts between Outlook and Gmail. Microsoft Outlook 2010: Working with Google Gmail (Id#48215) In Microsoft Outlook 2010; you can integrate Gmail to automatically download new messages to your computer. You can also configure Outlook to send messages using the Gmail account. In this video; learn how to set up Gmail in Outlook. Microsoft Outlook 2010: Working with Graphics (Id#48174) In Microsoft Outlook 2010; you can embed or attach images to your e mails. You can also manipulate images that you've added to the body of a message. In this video; learn how to add an image to an e mail and make any necessary adjustments. Microsoft Outlook 2010: Working with LinkedIn (Id#48214) You can integrate Microsoft Outlook 2010 with the social network; LinkedIn; using the LinkedIn connector. Once integrated; you can invite your contacts join your LinkedIn group. In this video; learn how to connect Outlook to LinkedIn. ACS Microsoft Outlook 2010 learning assets V1.0 August 2013 Page 8