HiPath 4000 Hicom 300 E/300 H. Operating Instructions optipoint 500 entry

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1 s HiPah 4000 Hicom 300 E/300 H Oeraig Isrucios oipoi 500 ery

2 Abou hese Oeraig Isrucios Abou hese Oeraig Isrucios These Oeraig Isrucios describe he use of he oipoi 500 ery elehoe i cojucio wih he HiPah 4000 Commuicaio Server, Versio 1.0 ad Hicom 300 E/300 H, all Versios. They describe all fucios you ca use from your elehoe. You may fid ha some fucios you wish o use are o available o your elehoe. This may be due o oe of he followig reasos: The fucio has o bee cofigured for your elehoe address ay quesios o Cusomer Suor. Your commuicaios laform does o suor his fucio coac your Siemes sales rereseaive o ugrade your sysem. Imora Noes Never oerae he elehoe i a evirome where here is a risk of exlosio. Oly use Siemes accessories. The use of oher maufacurers accessories may be dagerous ad will reder he warray ad aroval ull ad void. Never oe he elehoe se. If ay roblems arise, ge i ouch wih Sysem Suor. The elehoe mus o come io coac wih abrasive liquids or liquids which are liable o discolour i, such as ea, coffee, frui juices or sof driks. Care of he elehoe! age 53. CE label The CE symbol cerifies comliace of his equime wih he EU direcives. Eviromeal label This device has bee maufacured i accordace wih our cerified eviromeal maageme sysem (ISO 14001). This rocess esures ha eergy cosumio ad he use of rimary raw maerials are ke o a miimum, hus reducig wase roducio. 2

3 Coes Basic oeraig isrucios oipoi 500 ery corol ael How o use hese Oeraig Isrucios How o access a fucio usig codes usig UK codes, Sadard codes, Euro codes, secial codes ad sysem codes usig a fucio key " Basic ad ehaced-coveiece fucios Takig calls ad seig u calls Takig a call Oe liseig wihi he room durig a call Takig a call o a lie key (keysysem workig) Holdig a call o a lie key (o for UK) Coiuig a call o a lie key (o for UK) Usig call waiig Acivaig/de-acivaig call waiig Aswerig a waiig call Usig he mailbox (o for UK) Rerieval from mailbox Aswerig a callback reques Acivaig/deacivaig do o disurb Seig u calls Diallig wih he hadse off-hook Diallig wih he lie key (keysysem workig) Diallig wih he hadse o-hook Suressig he umber dislay a he called ary Eerig commads wih oe diallig (DTMF suffix diallig) Callig several ersos simulaeously Makig a secod call (cosulaio) Makig a coferece call Seig u a add-o coferece Exedig a call Usig he swichover key (HiPah 4000)

4 Coes Sysem-wide arkig (HiPah 4000) Parkig a call Parkig via he keyad Parkig via sysem arkig Takig a arked call Via he keyad Parkig via sysem arkig Parkig is o ossible Usig sored umbers o make calls Saved umber redial Las umber redial Diallig wih idividual seed diallig umbers Diallig wih sysem seed diallig umbers If you do ge hrough Usig he callback faciliy Sorig a callback reques Aswerig a callback reques Cacellig a sored callback reques Cam-o or override Telehoe seigs Adjusig he volume of he rigig oe Adjusig he ich of he rigig oe Seig he volume of he alerig oe Seig he receivig volume durig a call i rogress Preveig misuse of he elehoe Sorig umbers Sorig a umber for rediallig Sorig a caller s umber or a umber which has bee dialled Sorig ay umber Sorig idividual seed diallig umbers

5 Coes Forwardig calls Usig forwardig (Hicom 300 E/300 H) Usig fixed call forwardig Forwardig calls auomaically Usig variable call forwardig Usig forwardig (HiPah 4000) Call forwardig via code umbers Call-forwardig via call-forwardig key Delayed call-forwardig (HiPah 4000) Forwardig calls for a differe ermial Sorig a desiaio for aoher elehoe/acivaig call forwardig Sorig a desiaio for fax, PC or "busy"/acivaig call forwardig Deacivaig call forwardig for aoher elehoe Deacivaig call forwardig for fax, PC or "busy" Chagig call forwardig for aoher ermial Usig a differe elehoe i he same way as your ow Loggig o o a differe elehoe Deacivaig ideificaio a he oher elehoe Relocaig wih he elehoe Discoecig he elehoe from is rese saio lie Recoecig he elehoe a he ew saio lie Usig HiPah 4000 as a iercommuicaio sysem Sysem-wide voice-callig Voice callig i a grou Aouceme o all members of a lie grou " Team fucios Makig calls i a eam Takig a call for a colleague Parkig a call ad ickig i u wihi he eam Takig a call i a hu grou Removig saio from hu grou/addig saio o hu grou

6 Coes " All abou he elehoe Labellig ad documeaio Aachig he umber label Documeaio Advice for users Care of he elehoe How o deal wih malfucios Who o coac if a roblem occurs Idex Imora fucios a a glace Lis of codes

7 Basic oeraig isrucios Basic oeraig isrucios oipoi 500 ery corol ael Loudseaker for oe liseig Diallig keyad Hadse Keys for elehoe seigs Lam Two fucio keys (variable) Six fucio keys (fixed) Two keys wih variable fucios: Oio 1: Redial Callback Variae 2: Mailbox Ouu Oio 3: Call icku Call ark Variae 4: Lie Hold Six keys wih fixed fucios: Examle: Coferece Call forwardig Sore Discoec/Clear Cosulaio Seaker 7

8 Basic oeraig isrucios How o use hese Oeraig Isrucios o dd u or v w The oeraig rocedures are reseed i a logical sequece i he "coloured" colum. The symbols used have he followig meaigs: Lif he hadse. Relace he hadse. Eer he umber or code. Eer he PIN. Press volume corols o he elehoe. You hear a oe. A log oe (osiive cofirmaio oe) cofirms ha you have successfully acivaed a fucio or rocedure. A shor oe (egaive cofirmaio oe) idicaes ha he fucio or rocedure was rejeced. Press he key. Press he key which is li. Press he key which is flashig. 8

9 Basic oeraig isrucios Cosulaio qhh rhh qm rm How o access a fucio... usig codes Acivaig call forwardig Acivaig call forwardig Eerig a callback reques Cacellig a callback reques Whe you acivae or swich o a fucio, you always begi by ressig he "sar" key; whe you deacivae, swich off or cacel a fucio, you always begi by ressig he "square" key. As he examles show, codes ca cosis of eiher oe or wo digis.... usig UK codes, Sadard codes, Euro codes, secial codes ad sysem codes Sysem Suor will iform you which codes aly o your Hicom 300 H sysem. The Aedix o hese Oeraig Isrucios coais a overview of he ossible codes. If your oipoi 500 ery does o have a "sore" key, sorage of a call forwardig desiaio ca be iiiaed by lifig he hadse ad diallig he secial code. Relace he hadse oce you have eered he call forwardig desiaio (! age 33). Noe ha all hese yes of codes are icluded i he descriios i he ceral ar of hese Oeraig Isrucios.... usig a fucio key You ca acivae direcly hose fucios for which a key has bee rogrammed, for examle: Press he key. The fucio is execued (if i is available i he aricular siuaio). Basic ad ehaced-coveiece fucios 9

10 Takig calls ad seig u calls Takig calls ad seig u calls Takig a call The elehoe rigs. Lif he hadse. Termiaig a call: Relace he hadse. Oe liseig wihi he room durig a call You ca allow oher ersos i he room o lise i o he call. Always iform he oher ary ha you are swichig o he loudseaker. You coduc he call wih he hadse. To acivae: Seaker Press he key. The lam lighs u. To deacivae: Seaker Press he key. The lam goes ou. 10

11 Takig calls ad seig u calls Lie Hold Takig a call o a lie key (keysysem workig) Precodiio: There is a lie key wih is ow umber o your elehoe. The elehoe rigs. The lie key lam flashes raidly. Lif he hadse. Press he key. The lam lighs u. Holdig a call o a lie key (o for UK) Precodiio: Your elehoe has a "Hold" key. Press he key. The lie key lam flashes slowly. Your HiPah 4000 sysem ca also be cofigured i such a way ha he call is held whe he lie key is ressed. Try his for yourself or equire wih Sysem Suor. Lie Coiuig a call o a lie key (o for UK) Press he key. The lam lighs u. 11

12 Takig calls ad seig u calls Usig call waiig If you are execig a imora call, i is a good idea o acivae he call waiig fucio. If you are i he middle of a call, you will he be made aware here is a call. waiig. You ca acce or igore he waiig call. Acivaig/de-acivaig call waiig Acivaio Waiig call Press key. Lam comes o. De-acivaio Waiig call Press key. Lam goes ou. Aswerig a waiig call Call icku Precodiio: You are elehoig. The call-waiig fucio is acivaed. You hear he alerig oe. The lam flashes. The caller hears he rigig oe as if you were free. Press key. You are ow coeced o he waiig caller. The firs ary he wais. Waiig call over, firs call is coiued: Discoec Or Press key. Relace he hadse ad lif agai. 12

13 Takig calls ad seig u calls Usig he mailbox (o for UK) Precodiio: The "mailbox" ad "ouu" keys have bee cofigured o your elehoe. Callers who dialled your umber durig your absece ca leave a callback reques i your mailbox. You will also fid mail server voice/fax messages i your mailbox (if his faciliy is available). Mailbox Mailbox Ouu Rerieval from mailbox Lif he hadse. The lam lighs u if he mailbox coais ew eries which have sill o be rerieved. Press he key. The firs callback reques is aouced. Nex callback reques: Press he key agai. Aswerig a callback reques Press he key. Lif he hadse whe he oher ary aswers. 13

14 Takig calls ad seig u calls Acivaig/deacivaig do o disurb Precodiio: Sysem Suor has eabled he do o disurb faciliy for all HiPah ad Hicom 300 users i your sysem. If you do o wish o receive icomig calls, you ca acivae he do o disurb faciliy. Ieral callers he hear rigig oe, while exeral callers are forwarded o he aeda. To acivae: qie or qhd or qmg Lif he hadse. UK code or Sadard code Euro code. or Eer he code! Eer he code which has bee rogrammed for you. Relace he hadse. To deacivae: rie or rhd or rmg Lif he hadse. UK code or Sadard code Euro code. or Eer he code! Eer he code which has bee rogrammed for you. Relace he hadse. The aeda ca override he do o disurb faciliy. 14

15 Seig u calls Seig u calls Diallig wih he hadse off-hook Lif he hadse. Ieral: Eer he umber. Exeral: Eer he exeral code ad he umber. The called ary is busy or does o aswer: Relace he hadse. Lie Diallig wih he lie key (keysysem workig) Precodiio: There is a lie key wih is ow umber o your elehoe. Lif he hadse. Press he lie key. The lam lighs u. The lie has bee seized auomaically. Ieral: Eer he umber. Exeral: Eer he exeral code ad he umber. Diallig wih he hadse o-hook Ieral: Eer he umber. Exeral: Eer he exeral code ad he umber. The called ary aswers via he seaker: Lif he hadse. 15

16 Seig u calls The called ary is busy or does o aswer: Seaker Press he key. The lam goes ou. Suressig he umber dislay a he called ary Suressio of he umber idicaio oly alies o he ex call ad is o sored ogeher wih he redial fucio. To acivae: qfh or qid Lif he hadse. UK code or Sadard code/euro code. or Eer he code! Eer he code which has bee rogrammed for you. Eer he oher ary s umber. If he call is aswered, your umber does o aear o he called ary s dislay (if he elehoe has a dislay). To deacivae: rfh or rid Lif he hadse. UK code or Sadard code/euro code. or Eer he code! Eer he code which has bee rogrammed for you. Relace he hadse. Eerig commads wih oe diallig (DTMF suffix diallig) This feaure is o alicable for UK ad oher couries usig oe diallig (defaul). qr Afer diallig a umber, you ca se oe diallig i order o acivae equime - such as a aswerig machie or a auomaic iformaio or swichig sysem - by meas of commad ius i DTMF mode (DTMF = dual-oe mulifrequecy diallig). Swich over o oe sigalig. 16

17 Callig several ersos simulaeously Callig several ersos simulaeously Cosulaio Discoec/Clear Makig a secod call (cosulaio) You ca se u a secod call durig a call i rogress. The firs ary wais. Press he key. The lam lighs u. Make your call o he secod ary. Termiae he secod call reur o he firs ary: Press he key. 17

18 Callig several ersos simulaeously Makig a coferece call Cosulaio Coferece Wih a coferece circui, you ca coverse wih u o seve oher ersos simulaeously. These ca be ieral or exeral users. Seig u a add-o coferece Lif he hadse. Call he firs user. Afer seakig o he firs user: ress he key. The lam lighs u. Call he secod user. The firs ary wais. Afer seakig o he secod user: ress he key. The lam lighs u. or qm or qg Eer he UK code or Sadard code for coferece. If your elehoe does o have a "coferece" key: Eer he code for coferece. A oe idicaes ha all hree users have bee iercoeced o form a coferece circui. All hree aries ca ow coverse wih oe aoher. 18

19 Callig several ersos simulaeously Exedig a call Cosulaio Cosulaio Precodiio: The cosulaio key has bee isalled o your elehoe. If he erso you are coversig wih wishes o be forwarded o aoher user, you ca ass o he coecio o his hird erso. The coecio ca be assed o wih or wihou rior aouceme. Exedig he call wih rior aouceme: Press he key. The lam lighs u. Call he oher ary ad iform him ha he waiig user wishes o be u hrough o him. Relace he hadse. The wo users are coeced o each oher. Exedig he call wihou rior aouceme: Press he key. The lam lighs u. Eer he oher ary s umber. Relace he hadse. If a coecio is o se u bewee he oher wo aries wihi 40 secods, you are recalled. You are he coeced o he firs ary agai. 19

20 Callig several ersos simulaeously Usig he swichover key (HiPah 4000) You ca use he swichover key, which mus be isalled by he sysem admiisraor beforehad, for he followig fucios: Cosulaio (back o he waiig ary or back o he waiig coferece) Togglig Acceig a waiig call (he call-waiig fucio mus be acivaed see! age 12) Acceig a grou call Call waiig You hear a cam-o busy oe. Swichover Press he flashig key. You acce he cam-o call. The lam comes o. Togglig You are coeced o wo subscribers: oe is waiig. The swichover key is illumiaed. Swichover Press he key o selec he oher subscriber. The firs subscriber is waiig. Cosulaio You call a secod subscriber. The secod subscriber does o resod. Swichover Press he key o reur o he waiig subscriber or he waiig coferece. Grou calls Swichover You are coeced o a subscriber. There is a edig grou call. Press he flashig key. You acce he grou call; he 1 s subscriber is u o hold. The lam comes o. 20

21 Sysem-wide arkig (HiPah 4000) Sysem-wide arkig (HiPah 4000) O he HiPah 4000, you ca ark u o 10 ieral ad/ or exeral calls ad ake hem a aoher elehoe. There are wo ways of arkig a call: Maual arkig Parkig wih he sysem arkig key Parkig is o ossible if: The ark osiio you wa is occuied The subscriber is he oeraor The call is a cosulaio call The call is a coferece call Parkig a call You ca auomaically ark a call o your elehoe i a free arkig osiio ad ake i a your elehoe or aoher elehoe. Parkig via he keyad Cosulaio Press key. The lam comes o. Eer he sysem code for sysem arkig (if you have ay roblems ask he sysem admiisraor). e... m Eer ad oe a arkig osiio umber (0 o 9). The call is arked. Relace he hadse. Eer he code! Sysem arkig Parkig via sysem arkig Press key (mus be isalled). e... m Eer ad oe a arkig osiio umber (0 o 9). The call is arked. Relace he hadse. 21

22 Sysem-wide arkig (HiPah 4000) Eer he code! Sysem arkig e... m e... m Takig a arked call Via he keyad Lif he hadse or use he seakerhoe fucio. Eer he sysem code for sysem arkig (if you have ay roblems ask he sysem admiisraor). Eer he arkig osiio umber (0 o 9) you have oed ad coiue he call. Parkig via sysem arkig Lif he hadse. Press key (mus be isalled). Eer he arkig osiio umber (0 o 9) you have oed ad coiue he call. Cosulaio or Parkig is o ossible If he seleced arkig osiio is occuied, or here is some oher reaso why arkig is o ossible, you will hear he busy oe. Press he illumiaed key ad coiue he call. Relace he hadse. The held call is recalled. 22

23 Usig sored umbers o make calls Usig sored umbers o make calls Redial or qk Saved umber redial Precodiio: The "redial" key is cofigured o your elehoe. If your elehoe is cofigured for his ye of rediallig, you ca sore a umber ad he dial i a a laer oi i ime (! age 31). You ca redial he umber a he ush of a buo. Lif he hadse. Press he key. UK code. Las umber redial Las o. redial Precodiio: The "las umber redial" key is cofigured o your elehoe. If his ye of call forwardig is cofigured o your elehoe, each (las) umber dialled is saved auomaically for ossible rediallig. Lif he hadse. Press he key. 23

24 Usig sored umbers o make calls Diallig wih idividual seed diallig umbers qjg or ql or Eer he code! or qfl ad d.m Precodiio: You have sored idividual seed diallig umbers (! age 32). Lif he hadse. UK code or Sadard code/euro code Eer he code which has bee rogrammed for you Eer he secial code (o for UK). Eer he seed diallig umber. Diallig wih sysem seed diallig umbers for UK: qje.. You will be sulied wih a coy of he sysem (ceral) seed diallig direcory by Sysem Suor (for examle) or you will fid i i he ihouse elehoe direcory or your PC. Afer selecig a seed diallig umber which is he sored desiaio for aoher elecommuicaios sysem, you ca immediaely suffix-dial he saio umber you require. 24

25 If you do ge hrough... If you do ge hrough... Usig he callback faciliy If a ieral saio which you have called is busy or here is o rely, you ca lace a reques for callback. This also alies o exeral calls via ISDN swichig ceres. This saves you havig o dial he umber reeaedly. You are he called back as soo as he oher ary ermiaes his call as soo as he oher ary makes a furher call as soo as he oher ary checks his mailbox ad resods o your callback reques (! age 13). You ca oly lace oe reques for callback a a ime. Sorig a callback reques Callback or qd or qm Precodiio: The saio which you have called is busy or here is o rely. Press he key. The lam lighs u. UK code or Sadard code Aswerig a callback reques The elehoe rigs. Lif he hadse. Rigig oe ca be heard. If you do o aswer a callback reques wihi four rigs, he reques is cacelled. 25

26 If you do ge hrough... Cacellig a sored callback reques rd or rm Precodiio: You have sored a callback reques. Lif he hadse. UK code or Sadard code or Eer he code! Eer he code which has bee rogrammed for you. Relace he hadse. Cam-o or override qjd or qem I order o cam-o or override, you mus have he correc class of service. Deedig o he cofiguraio of your elehoe, Sysem Suor will have rogrammed eiher "cam-o" or "override". Precodiio: The ieral saio user whom you have called is busy. You eed o coac his erso urgely. UK code or Sadard code/euro code or Eer he code! Eer he code which has bee rogrammed for you. Cam-o (call waiig): The user hears a alerig oe i he course of he call. The "Call icku" key flashes o his elehoe. If his elehoe has a dislay, your ame ad umber are idicaed. Override (call eerig/irusio): The user hears a alerig oe. You ca seak immediaely. Cam-o is o ossible if he called ary is roeced by cam-o rejecio or saio override securiy. 26

27 Telehoe seigs Telehoe seigs Adjusig he volume of he rigig oe u or v e u or v u v ogeher Press oe of he keys whe he elehoe is i he idle sae. Press he key. To icrease/decrease he volume: kee ressig he keys uil he required volume level has bee reached. Sore. Adjusig he ich of he rigig oe u or v f u or v u v ogeher Press oe of he keys whe he elehoe is i he idle sae. Press he key. Chagig he ich: kee ressig he keys uil he required ich has bee reached. Sore. 27

28 Telehoe seigs Seig he volume of he alerig oe u or v h u or v u v ogeher You hear alerig oe if a call has o bee icked u i your eam. Press oe of he keys whe he elehoe is i he idle sae. Press he key. To icrease/decrease he volume: kee ressig he keys uil he required volume level has bee reached. Sore. Seig he receivig volume durig a call i rogress u or v u v ogeher Precodiio: You are coducig a call. To icrease/decrease he volume: kee ressig he keys uil he required volume level has bee reached. Sore. 28

29 Telehoe seigs Preveig misuse of he elehoe You ca reve uauhorised ersos from usig your elehoe durig your absece. Precodiio: You have bee assiged a ersoal ideificaio umber (PIN) by Sysem Suor. Preveig uauhorised diallig: qhm or qel or qmf Lif he hadse. UK code or Sadard code Euro code or Eer he code! Eer he code which has bee rogrammed for you. ad Eer he PIN (code umber). Relace he hadse. Whe he elehoe is disabled i his way, a secial dial oe is audible whe he hadse is lifed. Ierally (wihi HiPah 4000), diallig is ossible i he usual way. 29

30 Telehoe seigs Eablig he elehoe agai: rhm or rel or rmf Lif he hadse. UK code or Sadard code Euro code or Eer he code! Eer he code which has bee rogrammed for you. ad Eer he PIN (code umber). Relace he hadse. 30

31 Sorig umbers Sorig umbers Redial Sore Redial or qk or qk Sorig a umber for rediallig Precodiio: Your elehoe is rogrammed for "Saved umber redial" o "Las umber redial". Sorig a caller s umber or a umber which has bee dialled You have se u a call ad are sill egaged i his call. Or you have bee called by ad are sill coversig wih a user whose umber has also bee commuicaed o you. Press he key. UK code. Relace he hadse. Sorig ay umber Press he key. The lam lighs u. Press he key. UK code. Sore Eer he umber. Press he key. The lam goes ou. You ca dial he sored elehoe umber a he ush of a buo (! age 23). 31

32 Sorig umbers Sorig idividual seed diallig umbers Sore qjh or rl You ca sore a umber o each of digi keys 0 o 9 ad he dial hese umbers a he ush of a buo (! age 24). A exisig umber is overwrie. Press he key. The lam lighs u. UK code or Sadard code/euro code or Eer he code! Eer he code which has bee rogrammed for you. If your elehoe does o have a "sore" key: or ad rfl Lif he hadse ad eer he secial code (o for UK). Eer a secific seed diallig umber (0 o 9). Eer he aroriae elehoe umber. Sore Press he key. The lam goes ou. If you have already lifed he hadse ad eered he secial code: Relace he hadse. 32

33 Forwardig calls Forwardig calls Usig forwardig (Hicom 300 E/300 H) Usig fixed call forwardig Fixed call forwardig ca be acivaed i a maer of secods. I is advisable o use his ye of call forwardig i order o reroue calls o he mailbox or o a ermae deuy, for examle. Sore Call forwardig Call forwardig qfe or qhm or ad qij Sore Sorig/chagig a desiaio Lif he hadse. Press he key. The lam lighs u. Press he key. Press he key agai. Wihou ressig he keys firs: UK code or Sadard code. If he "sore" ad "call forwardig" keys are o cofigured o your elehoe: Lif he hadse ad eer he secial code (o for UK). Eer he umber of he desiaio. Press he key. The lam goes ou. If you have already lifed he hadse ad eered he secial code: Relace he hadse. Fixed call forwardig is acivaed immediaely. If your lie is also accessible a oher elehoes, he releva lie keys are all affeced by he call forwardig fucio. 33

34 Forwardig calls Cacellig a desiaio Sore Call forwardig Call forwardig rfe or rhm or rmj or ad rfe or rij Discoec/Clear Press he key. The lam lighs u. Press he key. Press he key agai. Wihou ressig he keys firs: UK code or Sadard code. Euro code. If he "sore" ad "call forwardig" keys are o cofigured o your elehoe: Lif he hadse ad eer he UK code. Secial code (o for UK). Press he key. Sore Call forwardig Press he key. The lam goes ou. If you have already lifed he hadse ad eered he secial code: Relace he hadse. Deacivaig call forwardig Press he key. The lam goes ou. or ad ree or rhh If your elehoe does o have a "call forwardig" key: Lif he hadse ad eer he UK code or Sadard code. Relace he hadse. Acivaig call forwardig Call forwardig or ad qee or qhh Press he key. The lam lighs u. If your elehoe does o have a "call forwardig" key: Lif he hadse ad eer he UK code or Sadard code. Relace he hadse. 34

35 Forwardig calls Forwardig calls auomaically A call is divered o he fixed call forwardig desiaio eve if you have o acivaed fixed call forwardig (ad rovided ha your sysem is cofigured for his faciliy). If "forwardig rig o aswer" (rasfer of rigig) has bee rogrammed, calls are reroued auomaically if, for examle, hey are o aswered afer several rigs or hey arrive whe you are already egaged i a call. Usig variable call forwardig Each ime you acivae variable call forwardig, you secify he desiaio umber o which calls are o be divered. You will fid variable call forwardig aricularly useful if you have o diver calls o frequely chagig desiaios. Sorig a desiaio/acivaig call forwardig Lie Sore Call forwardig or ad qee or qhh If cofigured: ress he key. Press he key. The lam lighs u. Press he key. If he "sore" ad "call forwardig" keys are o cofigured o your elehoe: Lif he hadse ad eer he UK code or Sadard code Eer he umber of he desiaio. Sore Press he key. The lam goes ou. If you have already lifed he hadse ad eered he secial code: Relace he hadse. Call forwardig is hus acivaed. If you eer a umber belogig o a eworked HiPah 4000 sysem, you mus coclude iu wih r. 35

36 Forwardig calls Deacivaig call forwardig Call forwardig or ad ree or rhh Press he key. The lam goes ou. If your elehoe does o have a "call forwardig" key: Lif he hadse ad eer he UK code or Sadard code Relace he hadse. Usig forwardig (HiPah 4000) You ca rogram wo forwardig modes: Fixed forwardig ad Variable forwardig Wih fixed forwardig, you rogram a forwardig desiaio ha remais valid uil you modify or clear i. You ca acivae/de-acivae his forwardig mode. Wih variable forwardig, you ca selec oe of six differe forwardig yes. Whe you rogram a forwardig desiaio, you acivae forwardig. If forwardig is de-acivaed, he forwardig desiaio is auomaically cleared. Call forwardig via code umbers The followig call-forwardig modes ca be se u via codes: Call-forwardig mode Programmig ad acivaig fixed call-forwardig Code (examle) *51 Acivaig fixed call-forwardig *41 Clearig (ad de-acivaig) fixed call-forwardig #51 De-acivaig fixed call-forwardig #41 Programmig ad acivaig ucodiioal, *42 variable call-forwardig Programmig ad acivaig variable callforwardig for ieral calls *44 Programmig ad acivaig variable callforwardig for exeral *43 calls 36

37 Forwardig calls Call-forwardig mode Code (examle) Programmig ad acivaig variable callforwardig o busy *45 Programmig ad acivaig imed, variable *46 call-forwardig Programmig ad acivaig variable callforwardig (o busy/imed) *47 De-acivaig variable ad fixed call-forwardig #41 De-acivaig variable call-forwardig for ieral calls #44 De-acivaig variable call-forwardig for exeral calls #43 Acivaig sysem call-forwardig *90 De-acivaig sysem call-forwardig #90 Eer he code! r Programmig ad acivaig call-forwardig Lif he hadse. Eer a code umber, say *51, (ask sysem admiisraor). You will hear he dialig oe. Eer he umber of he desiaio. Eer he ermiaig characer. You should hear a cofirmaio oe, call forwardig has he bee acivaed. Relace he hadse. Eer he code! Acivaig fixed call-forwardig Lif he hadse. Eer a code umber, say *41, (ask he sysem admiisraor). Relace he hadse. Eer he code! Deacivae call-forwardig Lif he hadse. Eer a code umber, say #41, (ask he sysem admiisraor). Relace he hadse. 37

38 Forwardig calls Call forwardig Call forwardig Call forwardig r Call-forwardig via call-forwardig key Call-forwardig keys for all call-forwardig modes (see Table! age 36) ca also be isalled by he sysem admiisraor. Whe rogrammig he call-forwardig desiaio, eer he desiaio call umber oo. Programmig ad acivaig call-forwardig Lif he hadse. Press he call-forwardig key. The lam comes o. Eer he desiaio call umber. Eer he ermiaig characer. You should hear a cofirmaio oe call-forwardig has he bee acivaed. Relace he hadse. Acivaig fixed call-forwardig Lif he hadse. Press he fixed call-forwardig key. The lam comes o. Relace he hadse. De-acivaig call-forwardig Press key. Lam goes ou. Delayed call-forwardig (HiPah 4000) Isalled for he whole sysem by he sysem admiisraor. Requiremes: Waiig call mus be isalled (! age 12). If you have acivaed call-forwardig o busy / imed or imed call-forwardig o your elehoe (see Table! age 36), you will auomaically obai a cam-o busy oe if here is a waiig call. This gives you he ooruiy o ake he call before i is forwarded (say you are waiig for a urge call). A callig ary hears he rigig oe ad is oly forwarded o aoher elehoe whe he ime ha has bee se elases. 38

39 Forwardig calls Forwardig calls for a differe ermial You ca sore, acivae, check ad deacivae call forwardig for aoher elehoe, fax machie or PC from your ow elehoe. To do so, you eed o kow he PIN for his ermial or you mus have he "Call forwardig for remoe ermial" class of service. Precodiio: The "sore" key is cofigured o your elehoe. Sorig a desiaio for aoher elehoe/acivaig call forwardig qeh or qhee Lif he hadse. UK code or Sadard code/euro code. or Sore Eer he code! r r or r r or r Eer he code which has bee rogrammed for you. Eer he umber of he oher elehoe ad cofirm your iu wih he square key. Eer he PIN of he oher elehoe ad cofirm your iu wih he square key. Press he square key oly (if your ow saio has he "Call forwardig for remoe ermial" class of service). Eer he umber of he desiaio ad cofirm your iu wih he square key. Press he square key oly (he elehoe o which you are sorig call forwardig hus becomes he call forwardig desiaio). Wai for he ackowledgme oe. Press he key. The lam goes ou. Call forwardig is hus acivaed. Relace he hadse. 39

40 Forwardig calls Sore Sore r r or r r or r Sorig a desiaio for fax, PC or "busy"/acivaig call forwardig Lif he hadse. Press he key. The lam lighs u. Eer he code for he ye of call forwardig required. The codes are defied by Sysem Suor. You ca eer your call forwardig codes i he followig able: "Call forwardig for fax": *43 "Call forwardig for PC": *42 "Call forwardig for busy": *49 Eer he umber of he oher ermial ad cofirm your iu wih he square key. Eer he PIN of he oher ermial ad cofirm your iu wih he square key. Press he square key oly (if your ow saio has he "Call forwardig for remoe ermial" class of service). Eer he umber of he desiaio ad cofirm your iu wih he square key. Press he square key oly (he ermial a which you are sorig call forwardig hus becomes he call forwardig desiaio). Press he key. The lam goes ou. Call forwardig is hus acivaed. Relace he hadse. 40

41 Forwardig calls Deacivaig call forwardig for aoher elehoe reh or rhee Lif he hadse. UK code or Sadard code/euro code. or Sore Eer he code! r r or r r or r Eer he code which has bee rogrammed for you. Eer he umber of he oher elehoe ad cofirm your iu wih he square key. Eer he PIN of he oher elehoe ad cofirm your iu wih he square key. Press he square key oly (if your ow saio has he "Call forwardig for remoe ermial" class of service). Eer he umber of he desiaio ad cofirm your iu wih he square key. Press he square key oly (he elehoe o which you are sorig call forwardig hus becomes he call forwardig desiaio). Wai for he ackowledgme oe. Press he key. The lam goes ou. Relace he hadse. 41

42 Forwardig calls Sore Sore r r or r Deacivaig call forwardig for fax, PC or "busy" Lif he hadse. Press he key. The lam lighs u. Eer he code for deacivaig he aricular ye of call forwardig. The codes are defied by Sysem Suor. You ca eer your call forwardig deacivaio codes i he followig able: "Deacivae call forwardig for fax": #43 "Deacivae call forwardig for PC": #42 "Deacivae call forwardig for busy": #49 Eer he umber of he oher ermial ad cofirm your iu wih he square key. Eer he PIN of he oher ermial ad cofirm your iu wih he square key. Press he square key oly (if your ow saio has he "Call forwardig for remoe ermial" class of service). Wai for he ackowledgme oe. Press he key. The lam goes ou. Relace he hadse. Chagig call forwardig for aoher ermial The rocedure is exacly he same as for Sore/ Acivae: for aoher elehoe! age 39, for fax, PC or busy! age

43 Usig a differe elehoe i he same way as your ow Usig a differe elehoe i he same way as your ow You ca log o o aoher elehoe belogig o he Hicom sysem by meas of a ersoal ideificaio umber (PIN) (as of sofware saus HiPah 4000, Versio 1.0 ud Hicom 300 E/300 H, ad also elehoes of eworked HiPah 4000 sysems, e.g. a oher braches of your comay). A he oher elehoe you ca he: make calls ad assig he charges o cos ceres use your idividual seed diallig umbers ad also a umber which has bee sored a your ow elehoe for he urose of rediallig. I addiio, you ca have your calls divered o a elehoe i he office or dearme where you will be for a emorary eriod ("call forwardig - follow me"). Loggig o o a differe elehoe Precodiio: You have bee assiged a PIN by Sysem Suor. You require a ieral PIN for calls wihi your ow HiPah 4000 sysem, while for calls ivolvig oher HiPah 4000 sysems i he iegraed ework you require a "ework-wide" PIN. Lif he hadse. ql or qie UK code or Sadard code (for PIN 1). or Eer he code! Eer he code for addiioal PIN. Eerig he PIN for your ow HiPah 4000 sysem area: Eer ieral PIN. or Eerig he PIN for aoher HiPah 4000 sysem area wihi he iegraed ework: Eer he 2-digi ode code for your ow HiPah 4000 Eer he code! sysem (equire wih Sysem Suor). r Eer your ow umber ad ress he square key. r Eer he ework-wide PIN ad ress he square key. 43

44 Usig a differe elehoe i he same way as your ow Diallig afer (successful) ideificaio: You hear dial oe. or Eer a umber immediaely. qeh or qhee Call forwardig follow me afer successful ideificaio UK code or Sadard code/euro code. or Eer he code! die bei Ihe eigerichee Kezahl eigebe. Relace he hadse. Deacivaig ideificaio a he oher elehoe rl or rih Lif he hadse. UK code or Sadard code/euro code or Eer he code! Eer he code which has bee rogrammed for you. Relace he hadse. Deedig o he cofiguraio of he sysem, ideificaio is deacivaed auomaically if he far-ed elehoe is o used for several miues. 44

45 Relocaig wih he elehoe Relocaig wih he elehoe Equire wih Sysem Suor wheher his is ossible wih your elehoe sysem. Afer cosulig wih Sysem Suor, you ca deregiser your elehoe from is rese saio lie ad he re-regiser i a he ew saio lie. Noe ha he seigs o your elehoe (rogrammed keys) are o affeced by he move. Eer he code! Discoecig he elehoe from is rese saio lie Lif he hadse. Eer he code for de-regisraio. If you are o sure of he code, equire wih Sysem Suor. Eer he PIN. Relace he hadse. Remove he elehoe lug from he socke. Recoecig he elehoe a he ew saio lie Iser he he elehoe lug i he socke. Lif he hadse. Eer he code! Eer he code for regisraio. If you are o sure of he code, equire wih Sysem Suor. Eer he PIN. Relace he hadse. 45

46 Usig HiPah 4000 as a iercommuicaio sysem Usig HiPah 4000 as a iercommuicaio sysem You ca voice call a ieral HiPah 4000 user via he loudseaker i his or her elehoe o se u a coecio. You ca also iiiae voice callig from cosulaio. The followig fucios are available: Sysem-wide voice callig Voice callig i a grou Aouceme o all members of a lie grou You ca abor voice callig or he aouceme by relacig he hadse or ressig he lie key or by ickig u he call o hold durig cosulaio. For all fucios esure ha he voice callig roecio for he elehoes i quesio has bee de-acivaed. Wih oipoi 500 ery, voice-call roecio is de-acivaed via a key ha has bee isalled by he sysem admiisraio. If a user is voice called ad his or her voice-call roecio has bee acivaed, voice callig is igored ad a ormal call is u hrough isead. 46

47 Usig HiPah 4000 as a iercommuicaio sysem Sysem-wide voice-callig Eer he code! or ad From your elehoe, you ca voice call ay ieral user whose elehoe has a seakerhoe fucio or a loudseaker. A desiaio subscriber is voice called via his or her ieral call umber. Lif he hadse. Eer he sysem code umber for voice callig ad he ieral call umber of he user. Press he voice callig key (mus be isalled beforehad) eer he ieral call umber of he user. A immediae coecio is made o he desiaio loudseaker if here is o busy codiio he hadse has o bee lifed ad voice-callig roecio has o be acivaed The callig ary will hear a cofirmaio oe idicaig ha he coecio has bee se u ad ha he or she ca sar alkig. The called ary ca acce he call by lifig he hadse. If he called ary resses he loudseaker key or he lie key (if isalled), he coecio is abored. The umber of ossible voice calls is he same as he umber of ossible ormal calls. 47

48 Usig HiPah 4000 as a iercommuicaio sysem Voice callig i a grou A ormal coecio wihi a grou or eam (for eam call = seed-callig umber for eam members 0 o 9 or 00 o 99) ca also be se u via Voice callig. To do his, voice callig is iiiaed from a grou elehoe. The voice callig i he grou fucio is lieideede ayoe ca voice call ayoe else. Eer he code! or ad Lif he hadse. Eer he sysem code-umber for voice callig i he grou ad he seed callig code for he grou member i quesio. Press he key for voice callig i he grou (mus be isalled) he seed callig code for he grou member i quesio. A coecio o he desiaio loudseaker is se u immediaely, if here is o busy codiio he hadse is cradled ad voice-callig roecio has o bee acivaed. The called ary acces he voice call by lifig he hadse. If he called ary resses he loudseaker key or he lie key (if isalled), he coecio is abored. 48

49 Usig HiPah 4000 as a iercommuicaio sysem Aouceme o all members of a lie grou Usig his fucio, you ca make a simulaeous aouceme o all members (10 o 40) of a lie grou. Afer you have se u he grou call, you will receive a cofirmaio oe which ells you ha you ca sar your aouceme. Lif he hadse. Eer he code! Eer he sysem code-umber for aoucemes ad or ad he ieral call umber of a grou member. Press he aouceme key (mus be isalled) eer he ieral call umber of a grou member. The loudseakers of all grou elehoes are auomaically acivaed ad you will hear a cofirmaio oe. You ca ow sar your aouceme.. Ed your aouceme by relacig he hadse or ressig a lie key. If a grou member lifs a hadse, he or she is coeced o you ad he aouceme is ermiaed. If a grou member resses he loudseaker key or he releva lie key for he aouceme, he or she is discoeced from he aouceme. If he las remaiig member of he grou resses he loudseaker key or he lie key, he aouceme is ermiaed. Team fucios 49

50 Makig calls i a eam Makig calls i a eam ad or Call icku Call icku Call icku Discoec/Clear Takig a call for a colleague If a member of a eam does o aswer a call wihi 15 secods (deedig o he sysem), he oher members of he eam hear a alerig oe. Telehoe i he idle sae: Lif he hadse ad ress he flashig key. You have icked u he call. Press he flashig key oly. You are i he oe liseig mode. Durig a call: Press he flashig key. The firs ary is laced o hold while you are coeced o he secod ary. Termiae he secod call reur o he firs call: Press he key. Parkig a call ad ickig i u wihi he eam You ca ark a call wihi he call icku grou o oe elehoe ad he coiue i a a differe elehoe. Parkig he call: Call ark Call ark Press he key. The key flashes a all elehoes i he eam. Relace he hadse. Resumig he call: Press he flashig key. Coiue he call. 50

51 Makig calls i a eam Takig a call i a hu grou Precodiio: A hu grou has bee cofigured i he eam. You - ad all he members of he eam - ca be accessed by way of a hu grou umber. Your elehoe rigs. Lif he hadse. Removig saio from hu grou/ addig saio o hu grou You ca discoec yourself from he hu grou a ay ime, e.g. whe you leave he office. You ca rejoi he hu grou as soo as you reur o he office. You ca sill be coaced via your ow umber whe you have bee discoeced from he hu grou. Discoecig: rif or qeg or qmi Lif he hadse. UK code or Sadard code Euro code or Eer he code! Eer he code which has bee rogrammed for you. Rejoiig: qif or reg or rmi Lif he hadse. UK code or Sadard code Euro code or Eer he code! Eer he code which has bee rogrammed for you. Relace he hadse. All abou he elehoe 51

52 Labellig ad documeaio Labellig ad documeaio Aachig he umber label A shee of umber labels is sulied wih each elehoe. Fill i he umber label (fire service, olice, ow umber), eel i off ad aach i o he recess o he elehoe (afer lifig he hadse). Documeaio You ca fid hese oeraig isrucios i he Iere i PDF forma uder h:// ad o CD-ROM (ask Sysem Suor) i HTML ad PDF forma. The CD-Rom (7 laguages) or a riou of hese oeraig isrucios ca be ordered from he deails of he aricle umber from Siemes' Sales Orgaisaio of via he followig Iere address. h:// CD-ROM aricle umber: P31003-H1012-C130-*-6Z19 Aricle umber of hese oeraig isrucios: A31003-H8400-B I order o look a ad ri he oeraig isrucios i PDF forma, you eed a comuer o which he free Acroba Reader sofware ackage is isalled by Adobe. To look a he oeraig isrucios i HTML forma you eed a comuer wih a www browser, e.g. Microsof Iere Exlorer. 52

53 Advice for users Advice for users Care of he elehoe Use eiher a dam cloh or a aisaic cloh o clea he elehoe se. Never use a dry cloh! If he elehoe se eeds o be cleaed horoughly, use a eural, dilued, surface-acive cleaig age. Take care ha all races of he cleaig age are removed wih a dam cloh (usig waer oly!). Never aly a cleaig age which coais alcohol or which is liable o harm lasic surfaces; ever use a abrasive cleaig owder. How o deal wih malfucios There is o resose afer a key has bee ressed: Check wheher he key has become suck. No rigig oe whe a icomig call is received: Check wheher you have acivaed he do o disurb faciliy (! age 14). If you have, cacel i i order o receive calls agai. All oher fauls: Firs ge i ouch wih Sysem Suor. If he faul cao be elimiaed, Cusomer Service mus be called i. Who o coac if a roblem occurs I he case of fauls which las loger ha 5 miues, for examle, lease ge i ouch wih Sysem Suor. 53

54 Idex Idex A Add-o coferece Auomaic call forwardig C Call icku (eam) Call waiig Call, arkig a Callback aswerig sorig Callback reques cacellig Cam-o CE label... 2 Coferece Cosulaio D Deacivaig Do o disurb faciliy E Euro code Exedig a call F Fixed call forwardig Forwardig calls H Hold Hu grou I Ideificaio a aoher elehoe deacivaig Idividual seed diallig umbers diallig sorig L Lam... 7 M Mailbox callback reques rerievig Malfucios N Number label Number suressio O Oe liseig P Parkig Parkig a call R Relocaio Rigig oe ich Rigig oe volume S Saved umber redial Secial codes... 9 Sadard code Swichover key T Takig a call o a lie key V Variable call forwardig

55 Imora fucios a a glace Imora fucios a a glace Makig a call: Eiher: + Or: + whe he oher ary aswers. Makig a call wih a lie key: + Lie +. Redial (saved umber): Sore: Eiher: The coecio has bee se u: Redial. Or: Ay umber: Sore + Redial + + Sore. Reea: + Redial. Redial (las umber dialed): + Las o. redial. Takig a call wih a lie key: + Lie. Eablig ohers i he room o lise i: Seaker. Iformaio durig a call i rogress (cosulaio): Cosulaio + secod ary. To ermiae: Discoec/Clear. Exedig a call: Wih rior aouceme: Cosulaio + + aouce call, +. Wihou rior aouceme: Cosulaio + +. #

56 Imora fucios a a glace Seig u a coferece call: Firs call Cosulaio + + Coferece. I he case of a elehoe wih o "coferece" key: Firs call Cosulaio + + qm for UK or *3. Exadig coferece (o iclude u o 8 users): Add-o coferece Cosulaio + + qm for UK or *3 ec. Sorig/acivaig variable call forwardig: Sore + Call forwardig + (desiaio) + Sore. I he case of a elehoe wih o "sore" ad "call forwardig" keys: + qee for UK or *44 + (desiaio) +. Acivaig/deacivaig fixed call forwardig: Deacivaig: Call forwardig or ree for UK or #44. Acivaig: Call forwardig or qee for UK or *44. Cacellig desiaio for fixed call forwardig: + + Sore Call forwardig Call forwardig + Discoec/Clear + Sore. I he case of a elehoe wih o "sore" ad "call forwardig" keys: + e.g. rfe for UK +. Sorig idividual seed diallig umbers: Sore + qjh for UK or #8 + (0..9) + (desiaio) + Sore. I he case of a elehoe wih o "sore" key: + rfl (o for UK) + (0..9) + (desiaio) +. Diallig wih idividual seed diallig umbers: + qjg for UK or *8 or qfl (o for UK) + (0..9).

57 Lis of codes Lis of codes For iformaio o he use of codes lease refer o! age 9. Fucio UK code Sadard code Euro code $ Secial code % Cam-o/override * 6 0 * 1 9 * 1 9 Do o disurb o/off * 5 1 / # 5 1 * 4 0 / # 4 0 * 9 3 / # 9 3 Fixed call forwardig o/off * 1 1 / # 1 1 * 4 4 / # 4 4 Fixed call forwardig * 2 1 * 4 9 * 9 6 * 5 6 sorig desiaio Fixed call forwardig # 2 1 # 4 9 # 9 6 # 5 6 cacellig desiaio Variable call forwardig * 1 1 * 4 4 * 4 4 sorig desiaio Variable call forwardig off # 1 1 # 4 4 # 4 4 Call forwardig for aoher * 1 4 / # 1 4 * / # * / # ermial o/off Pick u he call * * * 7 Dislay suressio ow * 2 4 / # 2 4 * 5 0 / # 5 0 * 5 0 / # 5 0 umber o/off Ideificaio o/off * 8 / # 8 * 5 1 / # 5 4 * 5 1 / # 5 4 (he eer PIN) Call forwardig - follow me * 1 4 * afer ideificaio Coferece * 9 * 3 * 3 Sorig idividual seed * 6 4 # 8 ad 0-9 # 8 ad 0-9 # 2 8 diallig umbers Diallig idividual seed * 6 3 ad 0-9 * 8 ad 0-9 * 8 ad 0-9 * 2 8 diallig umbers DTMF suffix-diallig (afer successfully * # * # * # diallig a exeral umber) & Sorig callback * 0 * 9 Cacellig callback # 0 # 9 Discoecig oeself from # 5 2 * 1 3 * 9 5 hu grou Rejoiig hu grou * 5 2 # 1 3 # 9 5 Lockig/ulockig elehoe * 4 9 / # 4 9 * 1 8 / # 1 8 * 9 2 / # 9 2 o reve misuse Redial: sorig umber * 7 * 6 Redial: diallig sored umber # 7 # 6 $ Recommedaio % for oise E wihou sore key & This feaure is o alicable for UK ad oher couries usig oe diallig (defaul)

58 *1PA31003-H8400-B * 1P A31003-H8400-B The iformaio rovided i his docume coais merely geeral descriios or characerisics of erformace which i case of acual use do o always aly as described or which may chage as a resul of furher develome of he roducs. A obligaio o rovide he resecive characerisics shall oly exis if exressly agreed i he erms of corac. Referece No.: A31003-H8400-B Pried i he Federal Reublic of Germay Siemes Eerrise Commuicaios GmbH & Co. KG 2002 Siemes Eerrise Commuicaios GmbH & Co. KG is a Trademark Licesee of Siemes AG Subjec o availabiliy. Righ of modificaio reserved.

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