LAUSD ORGANIZATIONAL EXCELLENCE CLASSES RELATED TO CGDC COMPONENTS (2014)
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- Elinor Andrews
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1 This document contains the list of classes currently available through LAUSD s Organizational Excellence Program. The components of the Classified Growth & Development Cycle (CGDC) are listed with the classes that contain some aspect of that component. You may click on the component in the table below to go directly to the page with the list for that component. Classes come in a variety of formats - Most of the classes are instructor led, which requires that attendees appear for the class at the designated time and location. Some classes are online or recorded webcast. These can be accessed at any time, from any location. Webcasts are live classes, but you may attend them remotely by accessing through your computer. Generally, once the webcasts are delivered, they are recorded and are for later viewing. To sign up or view these classes, please go to the Learning Zone ( Some of the classes listed may be more or less applicable to your development goals. The Learning Zone does have a description of the classes that can help you determine the relevance of the class. Additionally, the Organizational Excellence catalog contains descriptions of the classes as well ( 1. Behavior/Conduct (page 2) 5. Interpersonal Skills (page 11) a. Integrity a. Getting Along with Others b. Commitment b. Relationship Building c. Safety Focus c. Teamwork/Collaboration d. Sound Judgment d. Valuing Diversity 2. Communication (page 4) 6. Professional/Technical Expertise (page 13) a. Eliciting Information a. Technology Savvy b. Providing Information b. Work Preparedness c. Written Communication c. Professional Growth d. Presentation Skills d. Sharing Knowledge/Expertise 3. Adaptiveness (page 6) 7. Leadership (page 16) a. Openness to Innovation a. Culture/Environment b. Creativity b. Financial Management c. Flexibility c. People Management d. Attitude d. Decision Making 4. Work Attributes (page 8) a. Attendance b. Resource Management c. Project Management d. Quality of Work Page 1 of 18
2 BEHAVIOR/CONDUCT Classes related to INTEGRITY 2013 Reasonable Accommodations Training for Supervisors (online) HR and the Law (Level I Supervisory Class) Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation New Employee Orientation I The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Top 10 Misunderstood Laws Every LAUSD Employee Should Know Classes related to COMMITMENT Creating a Professional Image Customer Service Essentials Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) New Employee Orientation Page 2 of 18
3 Organizing Your Workday I Taking Charge of Your Workday (online) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Classes related to SAFETY FOCUS 2013 Reasonable Accommodations Training for Supervisors (online) Campus Aide Training - School Security Certificate Program HR and the Law (Level I Supervisory Class) New Employee Orientation Stress and Coping: Enhancing Our Resilience During Difficult Times Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Classes related to SOUND JUDGMENT Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation New Employee Orientation I Page 3 of 18
4 The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Top 10 Misunderstood Laws Every LAUSD Employee Should Know COMMUNICATION Classes related to ELICITING INFORMATION Customer Service Essentials Dos and Don'ts in Business (recorded webcast) I Professional Telephone Courtesy Classes related to PROVIDING INFORMATION Career Boot Camp Customer Service Essentials Dos and Don'ts in Business (recorded webcast) Page 4 of 18
5 Interviewing Techniques I Professional Telephone Courtesy Resume and Application Preparation Classes related to WRITTEN COMMUNICATION Accelerated On-Site AA Degree Orientation (Beaudry Headquarters) Business Writing for Supervisors (Level I Supervisory Class) Dos and Don'ts in Business (recorded webcast) English Concepts for Instructional Assistants (online) I Classes related to PRESENTATION SKILLS Accelerated On-Site AA Degree Orientation (Beaudry Headquarters) Interviewing Techniques Page 5 of 18
6 Taking Charge of Your Workday (online) ADAPTIVENESS Classes related to OPENNESS TO INNOVATION Brand You: Strategies for Creating a Professional Identity and Image Significant Changes in Business at LAUSD & Lessons Learned Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Taking Charge of Your Workday (online) Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Classes related to CREATIVITY Brand You: Strategies for Creating a Professional Identity and Image Microsoft Office Excel & Access Microsoft Office Word and Outlook Page 6 of 18
7 Significant Changes in Business at LAUSD & Lessons Learned Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Classes related to FLEXIBILITY Balancing Work and Home Diversity in the Workplace Microsoft Office Excel & Access Microsoft Office Word and Outlook Organizing Your Workday Significant Changes in Business at LAUSD & Lessons Learned Stress and Coping: Enhancing Our Resilience During Difficult Times Taking Charge of Your Workday (online) Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Classes related to ATTITUDE Balancing Work and Home Creating a Professional Image Customer Service Essentials Diversity in the Workplace Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) Page 7 of 18
8 Managing With Carrots (Level II Supervisory Class) Maximizing Your Career Potential Organizing Your Workday Professional Telephone Courtesy Stress and Coping: Enhancing Our Resilience During Difficult Times Taking Charge of Your Workday (online) WORK ATTRIBUTES Classes related to ATTENDANCE Balancing Work and Home Best Practices for Elementary School Administrative Assistants (SAAs) Best Practices for Secondary Administrative Assistants (SAA's) Brand You: Strategies for Creating a Professional Identity and Image Creating a Professional Image New Employee Orientation Organizing Your Workday I Secondary Attendance Office Organization and Procedures Page 8 of 18
9 Classes related to RESOURCE MANAGEMENT 2013 Reasonable Accommodations Training for Supervisors (online) Best Practices for Elementary School Administrative Assistants (SAAs) Best Practices for Secondary Administrative Assistants (SAA's) Bookkeeping Practices for Student Body Budget Accounting Current Time Reporting Practices Elementary and Secondary Technical Office Procedures Workshop HR and the Law (Level I Supervisory Class) Imprest Fund Accounting Organizing Your Workday Retirement Workshop School Business Panel Secondary Attendance Office Organization and Procedures Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results The Value of Your CalPERS Membership as a LAUSD Classified Employee Time Reporting Fundamentals Classes related to PROJECT MANAGEMENT Building a Human Capital Management System Maximizing Your Career Potential Organizing Your Workday Significant Changes in Business at LAUSD & Lessons Learned Taking Charge of Your Workday (online) Classes related to QUALITY OF WORK Balancing Work and Home Best Practices for Elementary School Administrative Assistants (SAAs) Best Practices for Secondary Administrative Assistants (SAA's) Bookkeeping Practices for Student Body Budget Accounting Business Writing for Supervisors (Level I Supervisory Class) Campus Aide Training - School Security Certificate Program Page 9 of 18
10 Classified Employment Forms: Everything You Always Wanted to Know But Were Afraid to Ask (webcast) Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Cumulative Records for Elementary Schools Cumulative Records for Secondary Schools Workshop Current Time Reporting Practices Diversity in the Workplace Elementary and Secondary Technical Office Procedures Workshop Elementary Cumulative Records (Beaudry Headquarters) Elementary Cumulative Records (recorded webcast) Elementary Enrollment Procedures Elementary Enrollment Procedures (Beaudry Headquarters) Elementary Student Body Accounting Management English Concepts for Instructional Assistants (online) HR and the Law (Level I Supervisory Class) Imprest Fund Accounting Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation Managing With Carrots (Level II Supervisory Class) Microsoft Office Excel & Access Microsoft Office Word and Outlook New Employee Orientation Organizing Your Workday Retirement Workshop School Business Panel Secondary Attendance Office Organization and Procedures Secondary Cumulative Records (recorded webcast) Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Stress and Coping: Enhancing Our Resilience During Difficult Times Supervisory Skills Assessment (Level II Supervisory Class) Taking Charge of Your Workday (online) Page 10 of 18
11 Time Reporting Fundamentals Workplace Spanish for School Office Staff INTERPERSONAL SKILLS Classes related to GETTING ALONG WITH OTHERS Charter Schools: How they Advance the LAUSD's Mission and How We Oversee and Hold Them Accountable Creating a Professional Image Customer Service Essentials Diversity in the Workplace Myers-Briggs Teambuilding Session New Employee Orientation Professional Telephone Courtesy Stress and Coping: Enhancing Our Resilience During Difficult Times The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Workplace Spanish for School Office Staff Classes related to RELATIONSHIP BUILDING Page 11 of 18
12 Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Creating a Professional Image Diversity in the Workplace Myers-Briggs Teambuilding Session Professional Telephone Courtesy The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Workplace Spanish for School Office Staff Classes related to TEAMWORK/COLLABORATION Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Creating a Professional Image Diversity in the Workplace Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation Page 12 of 18
13 Myers-Briggs Teambuilding Session Professional Telephone Courtesy Classes related to VALUING DIVERSITY 2013 Reasonable Accommodations Training for Supervisors (online) Charter Schools: How they Advance the LAUSD's Mission and How We Oversee and Hold Them Accountable Diversity in the Workplace HR and the Law (Level I Supervisory Class) Myers-Briggs Teambuilding Session Professional Telephone Courtesy Significant Changes in Business at LAUSD & Lessons Learned Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation PROFESSIONAL/TECHNICAL EXPERTISE Classes related to TECHNOLOGY SAVVY Business Writing for Supervisors (Level I Supervisory Class) Dos and Don'ts in Business (recorded webcast) Page 13 of 18
14 Microsoft Office Excel & Access Microsoft Office Word and Outlook Significant Changes in Business at LAUSD & Lessons Learned Classes related to WORK PREPAREDNESS 2013 Reasonable Accommodations Training for Supervisors (online) Balancing Work and Home Best Practices for Elementary School Administrative Assistants (SAAs) Best Practices for Secondary Administrative Assistants (SAA's) Bookkeeping Practices for Student Body Budget Accounting Campus Aide Training - School Security Certificate Program Classified Employment Forms: Everything You Always Wanted to Know But Were Afraid to Ask (webcast) Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Cumulative Records for Elementary Schools Cumulative Records for Secondary Schools Workshop Current Time Reporting Practices Diversity in the Workplace Elementary and Secondary Technical Office Procedures Workshop Elementary Cumulative Records (Beaudry Headquarters) Elementary Cumulative Records (recorded webcast) Elementary Enrollment Procedures Elementary Student Body Accounting Management English Concepts for Instructional Assistants (online) HR and the Law (Level I Supervisory Class) Imprest Fund Accounting Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation Managing With Carrots (Level II Supervisory Class) Microsoft Office Excel & Access Microsoft Office Word and Outlook Organizing Your Workday Page 14 of 18
15 Professional Telephone Courtesy School Business Panel Secondary Attendance Office Organization and Procedures Secondary Cumulative Records (recorded webcast) Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Stress and Coping: Enhancing Our Resilience During Difficult Times Supervisory Skills Assessment (Level II Supervisory Class) Taking Charge of Your Workday (online) The Leader-Manager Profile (Level II Supervisory Class) Time Reporting Fundamentals Workplace Spanish for School Office Staff Classes related to PROFESSIONAL GROWTH Accelerated On-Site AA Degree Orientation (Beaudry Headquarters) Building a Human Capital Management System Career Boot Camp Charter Schools: How they Advance the LAUSD's Mission and How We Oversee and Hold Them Accountable Interviewing Techniques Resume and Application Preparation Resume and Application Preparation (recorded webcast) Significant Changes in Business at LAUSD & Lessons Learned Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Supervisory Skills Assessment (Level II Supervisory Class) Test Taking Strategies for Classified Jobs (recorded webcast) Page 15 of 18
16 The Leader-Manager Profile (Level II Supervisory Class) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Top 10 Misunderstood Laws Every LAUSD Employee Should Know Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Classes related to SHARING KNOWLEDGE/EXPERTISE HR and the Law (Level I Supervisory Class) New Employee Orientation Professional Telephone Courtesy Significant Changes in Business at LAUSD & Lessons Learned Supervisory Skills Assessment (Level II Supervisory Class) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline LEADERSHIP Classes related to CULTURE/ENVIRONMENT 2013 Reasonable Accommodations Training for Supervisors (online) Balancing Work and Home Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Diversity in the Workplace HR and the Law (Level I Supervisory Class) Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) Page 16 of 18
17 Managing With Carrots (Level II Supervisory Class) Myers-Briggs Teambuilding Session School Business Panel Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Stress and Coping: Enhancing Our Resilience During Difficult Times Supervisory Skills Assessment (Level II Supervisory Class) The Leader-Manager Profile (Level II Supervisory Class) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Workplace Spanish for School Office Staff Classes related to FINANCIAL MANAGEMENT Bookkeeping Practices for Student Body Budget Accounting Current Time Reporting Practices Elementary and Secondary Technical Office Procedures Workshop Imprest Fund Accounting School Business Panel Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Classes related to PEOPLE MANAGEMENT Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements HR and the Law (Level I Supervisory Class) Managing With Carrots (Level II Supervisory Class) I Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Page 17 of 18
18 Stress and Coping: Enhancing Our Resilience During Difficult Times Classes related to DECISION MAKING Organizing Your Workday I Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Taking Charge of Your Workday (online) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Page 18 of 18
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