Business Careers. Find yourself here ORGANIZATION

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1 Find yourself here Business Administration Business Management Business Operations Business Specialist Marketing Office Specialist Office Support ORGANIZATION Business Careers Office Administration Legal Specialization Office Management Legal Specialization Industrial Management Technology Fast facts, figures and findings Steps to apply

2 Are you looking for a career in Choosing the right career can be a difficult decision A successful career in business requires: specialized, organizational skills dynamic, outgoing personality a business and management education communication and leadership experience At PHCC, we provide you with the career guidance, preparation, training, and the support that you need to find yourself in a career in business.

3 Business? The business industry is complex it is composed of organizations with multiple locations, equipment, and technologies. Responsibilities within this field vary greatly and are influenced by many factors. In small operations, a single manager may oversee all support services. Larger businesses often employ multiple layers of management, with professionals overseeing specific services dedicated to sales, billing, customer support or human resources. Entry level managers may report to senior level managers, directors, or vice presidents. Enjoy planning, scheduling and delegating tasks? Are you a team player who manages time, stress and projects well? Then a career in business may be a good fit for you. Preparing for a career in business opens countless opportunities for employment and advancement. Though some entry level positions may not require more than a high school diploma along with appropriate experience, an associate degree is increasingly preferred. Employees who have completed degrees or certificate programs are more likely to earn promotions with more responsibilities. Business careers require bachelor s degrees for higher-level managers often with specializations in business administration, human resources, marketing, accounting or finance. Other managers also may need a bachelor s degree, but related postsecondary technical training may be substituted. Regardless of major, courses in office technology, accounting, computer applications, human resources, marketing and business law are highly recommended. 1

4 What you will find at PHCC. Pasco-Hernando Community College offers a variety of business programs that range from certificate programs to two-year degrees. PHCC, a regionally accredited institution, offers general education, as well as, the business and math foundation courses needed for students who want to pursue advanced degrees in business. Students can transfer these courses to any university in Florida s state college or university system. Many PHCC business certificate or degree programs incorporate internship opportunities to provide the hands-on experience necessary to gain employment. You will also find: higher education that begins at your skill level experienced, caring instructors and staff quality higher education at affordable rates personal attention flexible class schedules, close to home hands-on learning 2

5 Business Busi ness (bĭz nĕs) n. 1. One s occupation. 2. Trade: commerce. 3. A commercial enterprise. 4. Volume of trade. 5. Commercial practice or policy. 6. One s rightful concern. 7. An affair or matter <a distressing business>. Executive Summary Objective To provide a practical education for future business leaders. Our certificate and associate s degree programs are created to prepare individuals for a career in our world s everchanging economy or to advance into a baccalaureate degree program. Programs Business Administration AS to BS Business Administration Management Specialization Business Administration Marketing Specialization Business Management Business Operations Business Specialist Industrial Management Technology Office Administration Legal Specialization Office Management Legal Specialization Office Specialist Office Support Strategies and Implementation The following opportunities are available at PHCC to make your educational experience as powerful, fulfilling and convenient as possible: tutoring online course offering numerous computer labs with support staff business-oriented, student activities Student Government Association Student Ambassador Program competitive student organizations Future Business Leaders of America Phi Beta Lambda Florida Association of Collegiate DECA 3

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7 Business Administration AS to BS Transfer Program Associate in Science Managers, administrators and other business professionals perform a wide spectrum of duties that require well-rounded training. Solid foundations in accounting, computers, marketing, and management are essential to meet business world challenges. Solid communication, planning and problem-solving skills are necessary for any business professional. The ability to grasp the big picture is a skill shared by successful business people who understand how their organization interacts with its customers, the community and the global economy. Purpose: To prepare students for transfer at the junior level of the State University System (SUS) of Florida, by providing academic courses which are parallel in both content and quality to those taught within the SUS. This program also prepares students for midmanagement positions in a variety of business environments. Access: This is an open access program. Length: This 64 credit hour program can be completed in approximately two years if students attend classes on a fulltime basis. Location: This program can be completed on East Campus in Dade City, North Campus in Brooksville, and West Campus in New Port Richey. General education courses and some business courses may be completed on Spring Hill Campus. Format: All courses for this degree are offered in a traditional classroom setting. At least 75 percent of the courses from this program are also offered online. An internship course is offered as an elective. 5

8 Business Administration with Specialization in Management Associate in Applied Science Managers oversee the operational and fiscal activities of the areas they supervise. Duties may include planning and developing systems and procedures to improve the operating quality and efficiency of the department. Responsibilities include supervising staff in accordance with company policies and procedures, hiring, training and coaching employees. A good work ethic and a positive attitude are important attributes for a business professional. Assertive and efficient individuals with strong communication and interpersonal skills often excel in this competitive field. Purpose: To prepare students for employment in mid-management positions in a variety of business environments or to provide supplemental training for those previously or currently employed in business occupations. This program has two specializations management and marketing. Students who wish to transfer any credits from this program to another institution must accept the responsibility for securing approval in advance from that institution. PHCC offers several certificates that may be earned as students work toward AS degrees. The Associate in Applied Science degree in Business Administration includes certificates in Business Management, Business Specialist and Business Operations. As certificates are completed, students need to contact the Admissions and Student Records Office to apply for certificate(s). Length: This 64 credit hour program can be completed in approximately two years if students attend classes on a full-time basis. Location: This program can be completed on East Campus in Dade City, North Campus in Brooksville, and West Campus in New Port Richey. General education courses and some business courses may be completed on Spring Hill Campus. Format: All courses for this degree are offered in a traditional classroom setting. Seventy-five percent of the courses from this program are also offered online. An internship course is offered as an elective. Access: This is an open access program. 6

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11 Business Management College Credit Certificate Managers oversee the operational and fiscal activities of the areas they supervise. Duties may include formulating policies, managing daily operations and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Business managers must have highly developed interpersonal skills and be able to communicate clearly and persuasively, while quickly processing large quantities of information analytically. Purpose: To prepare students for employment in supervisory positions such as department supervisor, assistant buyer, customer service supervisor or other midmanagement positions in a variety of business environments. Access: This is an open access program. Length: This 24 credit hour program can be completed in approximately one year if students attend classes on a full-time basis. Location: This certificate program can be completed on East Campus in Dade City, North Campus in Brooksville and West Campus in New Port Richey. At least two-thirds of this certificate can be completed on Spring Hill Campus. Format: All courses for this certificate are offered in the traditional classroom setting or online. 9

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13 Business Operations College Credit Certificate Supervisors are responsible for interviewing, hiring, training and coaching employees. Other duties may include preparing work schedules and assigning employees to specific work functions. Supervisors must be able to get along with a variety of personality types. Self-discipline, patience, sound-judgement and the ability to quickly make decisions with confidence are essential traits of a supervisor. Purpose: To prepare students for employment in supervisory positions such as account reconciliation supervisor, community service coordinator or other mid-management positions in a variety of business environments. Access: This is an open access program. Length: This 18 credit hour program can be completed in less than one year if students attend classes full time. Location: This certificate program can be completed on East Campus in Dade City, North Campus in Brooksville and West Campus in New Port Richey. At least two-thirds of this certificate can be completed on Spring Hill Campus. Format: All courses for this certificate are offered in the traditional classroom setting or online. 11

14 Business Specialist College Credit Certificate First-line supervisors or managers are responsible for answering customer questions and resolving complaints. Duties may include guiding other employees through complex problems, implementing office policies and procedures, supervising office support workers and customer service employees, and evaluating job performances. A successful supervisor must possess strong leadership, problem-solving and communication skills. Purpose: To prepare students for employment in supervisory positions such as employee relations specialist, events specialist, production specialist or other mid-management positions in a variety of business environments. Access: This is an open access program. Length: This 12 credit hour program can be completed in approximately six months if students attend classes on a full-time basis. Location: This certificate program can be completed on East Campus in Dade City, North Campus in Brooksville and West Campus in New Port Richey. Format: All courses for this certificate are offered in the traditional classroom setting or online. 12

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16 I found the guidance, support, and experience that ultimately set the tone for my collegiate success, as well as, the motivation to be a leader in the business community. Most importantly, I found my beginning at PHCC. 14 PHCC Alumnus: Jim Webber Account Manager WFLA News Channel 8 NBC Tampa St. Petersburg Sarasota

17 Business Administration with Specialization in Marketing Associate in Applied Science Marketing managers oversee all marketing, advertising and promotional staff and activities and establish strategies to meet organizational objectives. Marketing professionals often evaluate customer research, market conditions, competitor data and implement new marketing policies as needed. To remain competitive, sales and marketing professionals need to keep their skills current and sharp. They should show creativity, initiative, and good judgment and have the ability to communicate clearly and persuasively. Purpose: To prepare students for employment for mid-management positions in a variety of business environments or to provide supplemental training for those previously or currently employed in business occupations. This program has two specializations management and marketing. Students who wish to transfer any credits from this program to another institution must accept the responsibility for securing approval in advance from that institution. Access: This is an open access program. Length: This 64 credit hour program can be completed in approximately two years if students are attending classes on a full-time basis. Location: This program can be completed on East Campus in Dade City, North Campus in Brooksville, and West Campus in New Port Richey. General education courses and some business courses from this program may be completed on Spring Hill Campus. Format: All courses for this degree are offered in a traditional classroom setting. Seventy-five percent of the courses from this program are also offered online. An internship course is offered as an elective. 15

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19 Industrial Management Technology Associate in Science Industrial production managers plan, direct and coordinate the production activities that generate millions of materials and goods annually. These professionals ensure production proceeds smoothly, on time and within budget. Depending on the size of the manufacturing plant, industrial production managers may oversee the entire plant or a single area. These professionals are responsible for quality control, containing costs, increasing productivity and maximizing profits. Interpersonal skills and the ability to compromise, persuade and negotiate are essential. Successful production managers are well-rounded professionals with excellent communication and computer skills. Purpose: This Industrial Management Technology program is designed for articulation from technical certificates issued at Florida technical centers and Florida state colleges. These programs are traditionally referred to as postsecondary adult vocational programs and run on a clock hour basis. Students completing postsecondary adult vocational programs receive technical training needed for employment. This program gives those students the managerial and supervisory training needed for job advancement. Access: To be eligible to articulate into this program, students must have completed a state approved postsecondary adult vocational certificate at a state technical center or Florida state college in an industrial program such as: Air Conditioning, Refrigeration and Heating; Applied Welding Technology; Automotive Service Technology; Automotive Collision Repair and Refinishing Building Construction Technology; Carpentry; Electricity; Heavy Duty Truck and Bus Mechanics; Interior Décor Fabrication; Interior Decorating Services; Manufacturing Technology (Machining); or Commercial Foods and Culinary Arts. Students must arrange to have official transcripts sent to the PHCC Admissions and Student Records Office. Length: This 60 credit hour program can be completed in approximately 18 months if students attend classes on a full-time basis. Location: This program can be completed on East Campus in Dade City, North Campus in Brooksville, and West Campus in New Port Richey. Several courses from this program can be completed on Spring Hill Campus. Format: All courses for this degree are offered in the traditional classroom setting. Approximately 90 percent of the courses from this program are also offered online. Students can articulate 24 or 27 skills training credit hours for approved postsecondary adult vocational certificates. 17

20 Marketing Operations College Credit Certificate Marketing specialists implement marketing, sales, advertising and public relations skills to meet organizational objectives. Marketing professionals often evaluate customer research, market conditions and competitor data and implement new marketing policies as needed. Marketing operations specialists must have highly developed interpersonal skills and be able to communicate clearly and persuasively. A strong knowledge of display design, advertising and salesmanship, public relations and basic economic principles is also required to be a successful entrepreneur. Purpose: To prepare students for employment as advertising and display specialists, marketing, advertising, public relations managers, public relations specialists, or to provide supplemental training for persons previously or currently employed in these occupations. Access: This is an open access program. Length: This 30 credit program can be completed in approximately one year if students attend classes on a full-time basis. Location: This certificate program can be completed on West Campus in New Port Richey. Some courses came be completed on East Campus in Dade City and North Campus in Brooksville. Format: All courses for this certificate are offered in a traditional classroom setting and at least 50 percent are also offered online. 18

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23 Office Administration Legal Specialization Associate in Science Office assistants are an integral part of the everyday operation of the businesses for which they work. Effective administrative assistants are highly organized with excellent writing and communication skills. They should be detailed oriented, able to use office technology and equipment efficiently and willing to continuously update technical skills. Purpose: To prepare a person for Length: This 63 credit hour program employment as a legal office systems can be completed in approximately two manager, legal administrative secretary, years if students are attending classes on executive office administrator in a legal a full-time basis. setting or to provide supplemental training for a person previously or currently employed in these occupations. PHCC offers several certificates that can be earned as students work toward the AS degree. The Associate in Science degree in Office Administration Legal Specialization includes a certificate in Office Management Legal Office Systems, Office Specialist, and Office Support. As certificates are completed, students need to contact the Admissions and Student Records Office to apply for certificate(s). Access: This is an open access program. Location: This degree can only be completed on West Campus in New Port Richey; however, many courses within the degree are available on all campuses. Format: All courses for this degree are offered in the traditional classroom setting. Approximately 80 percent of this program's courses are offered online also. 21

24 Office Management Legal Office Systems Specialization College Credit Certificate Office assistants are an integral part of the everyday operation of the businesses for which they work. Effective office technicians are highly organized, detail oriented, efficient, resourceful and technologically savvy. PURPOSE: To provide the necessary skills for students who plan to seek employment in a law office in a clerical position such as clerk typist, general office clerk, receptionist or transcriptionist. This program includes legal terminology as well as legal transcription. ACCESS: This is an open access program. LENGTH: This 27 credit hour program can be completed in approximately one year if students are attending classes on a fulltime basis. LOCATION: This certificate can only be completed on West Campus in New Port Richey; however, some courses within the certificate are available on other campuses. Format: All courses for this certificate are offered in a traditional classroom setting. Over 60 percent of the courses from this program are offered online also. 22

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27 Office Specialist College Credit Certificate Office assistants are an integral part of the everyday operation of the businesses for which they work. Effective office technicians are highly organized, detail oriented, efficient, resourceful and technologically savvy. Purpose: To prepare students for employment as receptionists, assistant office managers, data entry specialists or to provide supplemental training for students previously or currently employed in these occupations. Upon successful completion of this program, an individual may transfer to the two-year Associate in Science in Office Administration degree. Access: This is an open access program. Length: This 18 credit hour program can be completed in less than one year if students attend classes on a full-time basis. Location: This certificate can only be completed on West Campus in New Port Richey; however, a few courses within the certificate are available on other campuses. Format: All courses for this certificate are offered in the traditional classroom setting or online. 25

28 Office Support College Credit Certificate Office assistants are an integral part of the everyday operation of the businesses for which they work. Effective office technicians are highly organized, detail oriented, efficient, resourceful and technologically savvy. Purpose: To prepare students for employment as data entry specialists/ clerks, electronic publishers, insurance processing clerks, office assistants, receptionists and information clerks or to provide supplemental training for persons previously or currently employed in these occupations. Upon successful completion of this program, an individual may transfer into the two-year Associate in Science in Office Administration degree. Access: This is an open access program. Length: This 12 credit hour program can be completed in less than six months if students attend full time. Location: This certificate can only be completed on West Campus in New Port Richey, a few courses within the certificate are available on other campuses. Format: All courses for this certificate are offered in the traditional classroom setting or online. 26

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30 Fast facts, figures and findings Management Applicants for the limited number of higher-level management jobs will face intense competition; less severe competition is expected for lower-level management jobs. About 61 percent of construction managers are self-employed. Certification, although not required, is increasingly important for construction managers. Job seekers that combine construction work experience with a bachelor s degree in a construction-related field should enjoy the best prospects. Marketing Intense competition is expected for these highly coveted jobs. College graduates with related experience, a high level of creativity, and strong communication and computer skills should have the best job opportunities. Because of the importance and high visibility of their jobs, these managers often are prime candidates for advancement to the highest ranks. Office Staff Employment growth and high replacement needs in this large occupation will result in numerous job openings. Prospects should be best for those with extensive knowledge of software applications. Part-time and temporary positions are common. According to the Bureau of Labor Statistics 2008 Occupation Salary & Wages Figures RELATED OCCUPATIONS ENTRY AVERAGE BUSINESS Accountants and Auditors $38,875 $59,987 Business Operations Specialties $39,395 $65,478 First-Line Supervisors/Managers of Office and Administrative Support Workers $30,971 $47,798 First-Line Supervisors/Managers of Retail Sales Workers $25,792 $42,411 Industrial Production Managers $60,382 $97,427 Managers, All Other $52,000 $91,624 Marketing Managers $62,046 $113,318 Office and Administrative Support Workers, All Other $17,284 $27,310 Office Clerks, General $17,472 $25,854 Secretaries $19,281 $27,372 Source: Florida state occupational employment and wage estimates provided by the Bureau of Labor Statistics. 28

31 Steps to apply Begin to find yourself at PHCC! The Office of Admissions and Student Records can assist you with PHCC program offerings, requirements, and admission. Applications to PHCC are available exclusively online. Please visit phcc.edu/admissions/process.php for complete application details. FIRST: Apply for Admission THEN: Submit Transcripts Apply for Federal Financial Aid/Veterans Benefits Complete College Placement Test (CPT) or Submit Placement Test Scores Attend Mandatory New Student Orientation Schedule Academic Advisement LAST: Register for Classes Pay for Tuition/Fees

32 East Campus Blanton Road Dade City, FL North Campus Ponce de Leon Blvd. Brooksville, FL West Campus & District Office Ridge Road New Port Richey, FL Spring Hill Campus 450 Beverly Court Spring Hill, FL /10-40M